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CN109859410A - A kind of wisdom terminal automatic teller machine and its application - Google Patents

A kind of wisdom terminal automatic teller machine and its application
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Publication number
CN109859410A
CN109859410ACN201910084770.1ACN201910084770ACN109859410ACN 109859410 ACN109859410 ACN 109859410ACN 201910084770 ACN201910084770 ACN 201910084770ACN 109859410 ACN109859410 ACN 109859410A
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China
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module
teller machine
client
automatic teller
data processing
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CN201910084770.1A
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CN109859410B (en
Inventor
任杰
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Beijing Xiangyun Online Data Technology Co Ltd
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Beijing Xiangyun Online Data Technology Co Ltd
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Abstract

The invention discloses a kind of wisdom terminal automatic teller machine and its applications, include operator control panel, human body induction module, identification module, card recognition module, voice module, print module, printing stamping module, voucher scan module, Password Input module, environment acquisition module and data processing module;Data processing module is used to receive operator control panel, human body induction module, identification module, card recognition module, voucher scan module, Password Input module and environment and obtains the data of module output and handled, and output control signal control operator control panel, human body induction module, identification module, card recognition module, voice module, print module, printing stamping module, voucher scan module and environment obtain module work;Data processing module is also connect with back-stage management server and mobile client, is transmitted for data.Automatic teller machine provided by the present invention, which obtains module, data processing module and the background server of financial institution by operator control panel, voice module, identification module, environment, realizes self-service pair of record, the double records in scene and the double record modes of three kinds of remote double record.

Description

A kind of wisdom terminal automatic teller machine and its application
Technical field
The present invention relates to a kind of wisdom terminal automatic teller machine and its applications.
Background technique
Security business hall, bank business hall, insurance business hall or other financial business are handled place business and are doneReason must be handled according to rule requirement is closed to sales department, and in rush hour, transacting business personnel are numerous, and queue waiting time is long, causeThe business handling time is long.To solve the above-mentioned problems, existing financial institution business hall is done by automatic teller machine VTM progress businessReason, realizes shunting, reduces the working strength of Receptionist, while shorten transacting business personnel handles the time.
Wisdom terminal automatic teller machine VTM is that a kind of electromechanical integration that some counter services are handled by remote mode is setStandby, the link that long-distance video mode only handles various businesses is regarded by the long-range sound between user and remote bank tellerFrequency call and Desktop Share, it is complete to private, international and domestic, home currency and foreign currency, finance and money management etc. to public affairs that VTM equipment can help user to realizeOrientation financial service, individual self-service can complete about 90% financial business;In addition, as identity information acquisition, data scanning, ticketAccording to storage, receipt printing stamping etc., boot flow can be automated by VTM and user is helped to complete.
When financial institution business hall uses automatic teller machine VTM transacting business at present, the scheme for the double records that need to be used needs to be arrangedDouble record rooms, while 2 ring service personnel at least being needed to participate in double records (video recording, one enter mirror simultaneously with client), when there is more peopleWhen transacting business needs double records, double records is caused to become the bottleneck of client's transacting business, while needing to arrange double record service people in real timeMember, increases the expenses such as equipment cost and human cost.
Summary of the invention
In order to solve the problems of in the prior art, the purpose of the present invention is to provide one kind can be realized self-service pairThe wisdom terminal automatic teller machine of record, scene double records and remote double record.
To achieve the purpose of the present invention, provided wisdom terminal automatic teller machine includes: herein
Operator control panel is used for human-computer interaction;
Human body induction module, for incuding client;
Identification module is recorded a video for reading and identifying customer information, and to business handling process;
Card recognition module, for identification IC card;
Voice module is handled for voice prompting whole process guidance user's finishing service;
Print module, for printing paper document;
Printing stamping module is used for printing stamping paper document;
Voucher scan module, for reading scanning data information;
Password Input module, for inputting password;
Environment obtains module, for obtaining environmental information locating for automatic teller machine;And
Data processing module, for receiving the operator control panel, the human body induction module, the identification module, instituteState the data that card recognition module, the voucher scan module, the Password Input module and the environment obtain module outputAnd handled, output control signal controls the operator control panel, human body induction module, the identification module, describedCard recognition module, the voice module, the print module, the printing stamping module, the voucher scan module and instituteIt states environment and obtains module work;
The data processing module is also connect with back-stage management server and mobile client, is transmitted for data.
Further, the identification module includes identification card reader and camera, and the identification card reader is firstIt is connect by SAM communication protocol with identity card administrative center after reading identity and carries out authentication, the camera acquires clientHead image information, and shine compare identify whether it is the same client by SAAS mode with the portrait on identity card.
Further, automatic teller machine provided by the invention further includes the two-dimensional code scanning instrument for reading two-dimensional barcode information, instituteTwo-dimensional code scanning instrument is stated to connect with the data processing module.
Further, automatic teller machine provided by the invention further includes the signature pen for customer signature.
Further, the data between the data processing module and back-stage management server are transmitted as asymmetric encryption biographyIt is defeated, it is automatically deleted after upload.
Further, the duration of the operator control panel display interface is 120 seconds, when the duration reaches, is automatically exited fromCurrent interface, and delete user operation records.
Further, automatic teller machine provided by the invention further includes that the data connecting with the data processing module recycles automaticallyDevice.
Further, automatic teller machine provided by the invention further includes the fingerprint recognition mould connecting with the data processing moduleBlock.
Further, automatic teller machine provided by the invention further includes being connect with data processing module for broadcasting when unattendedPut the advertisement screen of advertisement.
The beneficial effects of the present invention are:
Automatic teller machine provided by the present invention obtains module, number by operator control panel, voice module, identification module, environmentDouble record modes are realized according to the background server of processing module and financial institution, respectively include following three kinds double record modes:
Self-service double records: client prompts oneself to record one section of video according to screen message, does not need customer service participation;
Live double records: client and teller station enter mirror simultaneously before VTM, and client and teller record one section by the way of question and answerVideo;
Remote double record: before VTM, customer service remotely accesses client stations, and client and customer service use long-range question and answer, is believed according to screenBreath prompt oneself records one section of video.
The data between data processing module and back-stage management server in automatic teller machine provided by the invention are transmitted as non-Symmetric cryptography transmission, is automatically deleted after upload;Touch display screen shows that each page (fell for display 120 seconds without operation silence 120 secondsTiming) it automatically exits from current business and handles process, while user operation records are deleted, effectively prevent user information leakage.
Detailed description of the invention
Fig. 1 is the structure chart of automatic teller machine provided by the present invention;
Fig. 2 is the initial operation interface schematic diagram of the operator control panel of automatic teller machine provided by the invention;
Fig. 3 is the business function selection interface schematic diagram of the operator control panel of automatic teller machine provided by the invention;
Fig. 4 handles the flow chart schematic diagram of GEM business using automatic teller machine provided by the present invention;
Fig. 5 is one of the operation pages that teller holds that Pad carries out preliminary hearing;
Fig. 6 is that teller holds Pad carries out the operation pages of preliminary hearing two;
Fig. 7 is that client logins successfully rear automatic teller machine provided by the present invention according to the relevant information of client, intelligent recommendationPending business display interface;
Fig. 8 is one of the page schematic diagram for " submitting preliminary examination data " documented by the present invention;
Fig. 9 is the two of the page schematic diagram for " submitting preliminary examination data " documented by the present invention;
Figure 10 is the interface schematic diagram of confirmation scanning information documented by the present invention;
Figure 11 is the interface schematic diagram after material upload is complete;
Figure 12 is the schematic diagram of " business aptitude checking " page documented by the present invention;
Figure 13 is the schematic diagram of the page that " improves basic information " documented by the present invention;
Figure 14 is the schematic diagram of the page that " improves contact person " documented by the present invention;
Figure 15 is the schematic diagram of " typing information " page documented by the present invention;
Figure 16 is the schematic diagram of " related protocol " page documented by the present invention;
Figure 17 is double record display interface schematic diagrames recorded in the present invention;
Touch operation screen " intelligent answer " interface schematic diagram when Figure 18 is double records documented by the present invention;
Touch operation screen " reads aloud " page schematic diagram when Figure 19 is double records documented by the present invention;
Touch operation screen " signature " page schematic diagram when Figure 20 is double records documented by the present invention;
Touch operation screen signature window page schematic diagram when Figure 21 is double records documented by the present invention;
Figure 22 is " recycling document " page schematic diagram documented by the present invention;
Figure 23 is " service handling list signature " page schematic diagram documented by the present invention;
Figure 24 is the page schematic diagram of signature panel documented by the present invention;
Figure 25 is page schematic diagram of " handling completion " documented by the present invention;
Figure 26 is " acquisition teller's fingerprint animation " page schematic diagram documented by the present invention;
Figure 27 is " password authentification " page schematic diagram documented by the present invention;
Figure 28 is " GEM permission opens preliminary hearing " page schematic diagram documented by the present invention;
Figure 29 is that teller did not acquired " client's login " page schematic diagram of finger print information by VTM preliminary hearing when;
Figure 30 is that teller did not acquired " fingerprint collecting animation " page schematic diagram of finger print information by VTM preliminary hearing when;
Figure 31 is " acquisition fingerprint " page schematic diagram when teller did not acquired finger print information by VTM preliminary hearing;
Figure 32 is the page schematic diagram during fingerprint collecting;
Figure 33 is " acquisition is completed " page schematic diagram;
Figure 34 is that teller utilizes login interface when PAD progress preliminary hearing;
Figure 35 is that teller logs in PAD preliminary hearing circle after customer information login by the strip or customer's identity card of customer printsFace figure;
Figure 36 is " GEM permission opens preliminary hearing " page schematic diagram when teller utilizes Pad preliminary hearing;
Figure 37 is the interface under self-service double record modes documented by the present invention;
In figure: 1- human body induction module, 2- operator control panel, 3- identification card reader, 4- Password Input module, 5- card recognitionModule, 6- signature pen, 7- voucher scan module, 8- fingerprint identification module, the outlet of 9- strip, 10- recovery port, 11- camera tuneButton, 12- camera are saved, 13- environment obtains module, 14- two-dimensional code scanning instrument, 15- voice module, 16- printing stamping voucherOutlet, 17- advertisement screen.
Specific embodiment
Technical side provided by the present invention is described in further detail in conjunction with attached drawing and specific example herein.
It needs to be arranged double record rooms to solve existing long-distance video automatic teller machine, while 2 ring service personnel at least being needed to joinDouble record is caused to become visitor when there are more people's transacting business to need double records with double records (video recording, one and client enter mirror simultaneously)The bottleneck of family transacting business, while needing to arrange double record attendants in real time, increase the expenses such as equipment cost and human costProblem, the present invention provide wisdom terminal automatic teller machine herein.
Fig. 1 illustrates the structure of wisdom terminal automatic teller machine provided by the present invention comprising operator control panel 2, human body sensingModule 1, identification module, card recognition module 5, voice module 15, print module, printing stamping module, voucher scan mouldBlock 7, Password Input module 4, environment obtain module 13 and data processing module;Data processing module for receive operator control panel 2,Human body induction module 1, identification module, card recognition module 5, voucher scan module 7, Password Input module 4 and environment obtainThe data of the output of modulus block 13 are simultaneously handled, and output control signal controls operator control panel 2, human body induction module 1, identification mouldBlock, card recognition module 5, voice module 15, print module, printing stamping module, voucher scan module 7 and environment obtain module13 work;Data processing module is also connect with back-stage management server and mobile client, is transmitted for data.
Wherein, operator control panel 2, human body induction module 1, identification module, card recognition module 5, voice module 15, printingModule, the effect difference of voucher scan module 7 are as follows:
Operator control panel 2 is used for operation display interface, realizes human-computer interaction.
Human body induction module 1, for incuding client, when brightness shows simultaneously skip operation to client on VTM, operator control panel 2Homepage.
Identification module in the process claps client for reading and identifying customer information, and to business handlingAccording to acquisition portrait;The identification module can obtain the module of customer information, such as identity using existing any oneCard reader 3 perhaps account password login module or is made of identification card reader 3 and camera 12, is read using identity cardTake device 3 and camera 12 combine mode realize client identity identify, at this point, identification card reader 3 by SAM communication protocol withThe connection of identity card administrative center.It include account password login module in this identification module, and by identification card reader 3It is constituted with camera 12, i.e., had not only included account password login module for account number cipher login, but also include that identity card is readDevice 3 and camera 12;The login mode such as China second-generation identity card login, account number cipher login are supported to realize.
China second-generation identity card is logged in be read using identification card reader 3, reading speed fast (less than 1 second) and success rate percentageHundred, while using in identification card reader 3 integrate Ministry of Public Security's identity card reader module SAM communications protocol verify body automaticallyPart is demonstrate,proved true and false;Identification card reader 3 is shown in operator control panel 2 after scanning identity card original part front and back sides input data processing moduleIdentity card scanning result picture;ID card information is obtained simultaneously, for expired identity card, greater than 70 years old and discontented 18 years old visitorFamily is automatically reminded to sales counter and handles.Identity card carries out automatic focusing camera head 12 after the completion of reading and acquires client's head portrait.With acquisitionClient's head portrait and identity card head portrait using the integrated certification unification comparison identification service based on SAAS mode face comparisonTechnology verifies whether to be the same person, is that the same person logins successfully, otherwise login failure.
Card recognition module 5, for identification bank card;Voice module 15, for using voice prompting client in overall processOperated or reminded client;Print module, for printing paper document;Voucher scan module 7, for reading scanning data letterBreath;Password Input module 4, for inputting password.
Documented data processing module is by with program store function, in wireless communication function and output processing functionCentral processor constitute, binding operation screen 2, human body induction module 1, identification module, card recognition module 5, voice module 15,Print module, voucher scan module 7, back-stage management server and mobile terminal realize following functions:
1. support include account management (three deposit change, cancellation, open fund-raising gap account, Hong Kong, Macao and Taiwan resident opens an account, personalOpen an account, option is opened an account, pledge of shares is opened an account), personal information management (personal information update, key message change, inquiry shareholderAccount, gives customer ID for change etc. at cell-phone number change), (modification account password, forgets that account is close at modification fund password for Password ManagementCode forgets fund password etc.), appropriateness management (risk assessment etc.), (GEM turns label to trading privilege, stock turns permission and opens, createsIndustry plate permission, which opens, is classified fund permission opens, risk warning version, quitting listing arranges version etc.), agreement signature (subscribes to the agreement, electronicsSign stipulator etc.) scene and non-at-scene business handling, supporting mechanism's equal institution businesses of opening an account handle, support to throw religion base, rowThe personalized services such as feelings inquiry, information, and voluntarily configured according to different business handling demands in back-stage management server, interfaceDisplay is as shown in Figure 3.
2. the automatic skip operation homepage of operator control panel 2 of VTM, the display of operator control panel 2 at this time is such as Fig. 2 institute when client is close to VTMShow.
3. intelligent recommendation business handling, after client logs in, obtaining customer historical information, (information is stored in back-stage management clothesIt is engaged in device, after client logs in, data processing module reads back-stage management server and reads information), the client not opened an account is pushed awayIt recommends and opens an account;The information such as data, risk, service fulfillment and assets that the client to have opened an account retains according to client, listing client need to doReason business and promotion can transacting business if customer's identity card is out of date then show that key data changes industry in needing transacting businessBusiness, the expired recommendation client of risk assessment carry out risk assessment, and basic information is not perfect, and it is perfect to carry out basic information.
4. business access inspection, when starting to handle, carries out unified access inspection, prevents according to pending different businessClient midway is because a certain qualification is unsatisfactory for and terminates.
5. realizing whole voice guide using voice module 15 to operate, during business handling, in conjunction with the operation of clientHabit, whole voice guide guest operation, key operation animation guide, and self-service, procedure conveniently do by finishing serviceReason.
6. utilizing print module, paper document and the printing of business handling voucher can be carried out.
In addition, in some embodiments, VTM provided by the invention further includes the two-dimensional code scanning for reading two dimensional codeInstrument 14, two-dimensional code scanning instrument 14 are connect with data processing module.Support appointment business handle, client mobile terminal (mobile phone orThe APP developed by financial institution is installed on Pad), is realized by the APP and is transmitted with the data of financial institution's management system, clientAppointment business can be carried out by the APP, be prompted according to reservation, submit the related data for handling reservation, audit to be reserved passes throughAfterwards, it prompts client and generates reservation two dimensional code.Two-dimensional code scanning instrument 14 can be passed through to financial institution business hall after client's reservationTwo dimensional code on scanning client mobile terminal is rapidly completed appointment business and handles.
The present invention herein documented by mobile terminal not only include mobile terminal (mobile phone or Pad) that client uses, also wrapInclude the mobile terminal (end Pad, PC) that financial institution business hall teller uses.
Documented camera 12 can use binocular camera using existing any camera herein herein,Binocular camera carries out quickly carrying out vivo identification, avoids waste motion, avoids not identifying due to the noisy more people of personnel enter mirror.It is special that binocular camera is based on skin material specific to multispectral technology (covering visible light and near infrared spectrum) and faceSign identifies face.Under the irradiation of multispectral light source, collected real human face material and various forgery face materials(photo, video, mask etc.) apparent difference can occur in special camera, this species diversity can pass through image processing techniquesQuantified with machine learning method, using deep learning mode, back-stage management server can independently judge sample to be detectedIt whether is real human face, to achieve the purpose that the In vivo detection of prosthetic supervision.
In some embodiments, automatic teller machine provided by the invention further includes the signature pen 6 for customer signature.Utilize labelWord pen 6 carries out handwritten signature and Electronic Signature in operator control panel 2, realizes with no paper at all, saves resource, safety closes rule, riskControllably.
Documented operator control panel 2 can use existing any one to the present invention herein, use electromagnetism electric capacity screen herein, canRecord and collection electronic handwriting data, handwriting data can be encrypted and is stored in pdf document, and can be to the pen in pdf documentMark data carry out writing playback;Wherein, handwriting data refers to dynamics, acceleration, vector pattern data of writing etc..
Signature pen 6 can use existing any one, use passive and wireless signature pen herein, pass through cutting magnetic line realityNow positioning and pressure perception.Paperless terminal (operator control panel) realizes the position of electromagnetic equipment by HID interface time writer informationThe information of XY coordinate, pressure, acceleration is set, and by person's handwriting smoothing algorithm, realizes the calligraphy effect of similar pen writing brush.
In some embodiments, automatic teller machine provided by the invention further includes data automatic recoverer for recovering, need to sign/affix one's sealThe paper document retained is recycled, by recycling after customer signature/affix one's seal by data automatic recoverer for recovering;Data automatic recoverer for recovering returnsClosing in 10 is set on automatic teller machine, places the paper document that need to be recycled convenient for client.
For the paper document for making the papery data of print module, the printing of printing stamping module and financial institution being needed to affix one's sealWith business handling voucher, it is provided on automatic teller machine and connect and print module can be printed with print module and printing stamping modulePaper material and printing stamping module printing voucher of affixing one's seal be effectively provided to client strip outlet 9 and printing stamping withWhat card outlet 16, data processing module control print module printing paper document or control printing stamping module printing needed to affix one's sealPaper document, printing stamping module are affixed one's seal in the fixed position of paper document.Print module and printing stamping module have printedDocument respectively through strip outlet 9 and printing stamping voucher outlet 16 output be supplied to client.
In some embodiments, automatic teller machine provided by the present invention further includes that the fingerprint connecting with data processing module is knownOther module 8;Client handles the business of completion, and client's Ke Na paper document voucher directly contacts teller, and teller can pass through fingerprintIt logs in VTM and audit is rapidly completed;The fingerprint identification module 8 is herein using fingerprint instrument.
In some embodiments, automatic teller machine provided by the invention further includes the advertisement screen connecting with data processing module17, for showing advertisement, when unattended, wheel advertisement is carried out, the content of carousel is according to the configuration in data processing module, battalionIndustry portion, region carry out autonomous configuration, accomplish accurately to promote advertisement;Specific obtain is: first being gone according to the ID of data processing moduleWhether back-stage management server is inquired the advertisement of configuration, if any then showing;Otherwise backstage is gone to further according to the sales department where VTMManagement server queries, if any then showing;Otherwise back-stage management server is gone to look into further according to the area of the sales department where VTMIt askes, if any then showing;Default advertisement is not shown then;Configurable display advertisement type has: display advertising, recorded broadcast advertisement, videoAdvertisement.
Voucher scan module 7 documented by the present invention can use existing any one, use high photographing instrument herein.RememberedThe Password Input module of load is 3X4 numeric keypad, including digital 1-9, and is determined, delete button;Documented voice module15 be loudspeaker;It is high-definition camera that documented environment, which obtains module 13,.
In addition, enabling camera 12 effectively to acquire the face information of client, this hair for the ease of adjusting camera 12The automatic teller machine of bright offer further includes the camera regulation button 11 for controlling camera 12 and rotating.
The data between data processing module and back-stage management server in automatic teller machine provided by the invention are transmitted as non-Symmetric cryptography transmission, is automatically deleted after upload;Touch display screen shows that each page (fell for display 120 seconds without operation silence 120 secondsTiming) it automatically exits from current business and handles process, while user operation records are deleted, prevent user information from revealing.
Automatic teller machine provided by the present invention obtains module, number by operator control panel, voice module, identification module, environmentSelf-service double records, the double records in scene and the double records of three kinds of long-range two-way screen are realized according to the background server of processing module and financial institutionMode can be the different double record forms of different business configurations in background server, be defaulted as long-range two-way screen (remote doubleRecord);Into double record links, above advertisement screen automatically switch, according to the form of double records, show double record information:
Self-service double records: client prompts oneself to record one section of video according to screen message, does not need customer service participation;This double record mouldUnder formula, environment obtains module starting, and client prompts oneself to record one section of video according to screen message under recording, completes double records, such asShown in Figure 37;
Live double records: client and teller station enter mirror simultaneously before VTM, and client and teller record one section by the way of question and answerVideo, under this double record mode, client and teller stand enter a country simultaneously before VTM simultaneously, and the question answering process of client and teller are recorded,Complete double records.
Remote double record: before VTM, customer service remotely accesses client stations, and client and customer service use long-range question and answer, is believed according to screenBreath prompt oneself records one section of video, as shown in figure 17.
Automatic teller machine provided by the invention can be used for handling card Securities related service, as account management (three deposit change, cancellation,Open fund-raising gap account, Hong Kong, Macao and Taiwan resident opens an account, individual opens an account, option is opened an account, pledge of shares is opened an account), personal information pipeReason (personal information updates, key message change, inquires shareholder's account, cell-phone number changes, gives customer ID for change etc.), Password Management(modification account password, forgets account password, forgets fund password etc. modification fund password), appropriateness management (risk assessmentDeng), (GEM turns label to trading privilege, stock turns that permission is opened, GEM permission is opened, be classified fund permission and opens, risk warnsVersion, quitting listing arranges version etc.), the live and non-at-scene business handling of agreement signature (subscribe to the agreement, the stipulator that sign electronically etc.) andMechanism opens an account, and may additionally serve for throwing the personalized services such as religion base, market inquiry, information.
The use of automatic teller machine provided by the present invention is illustrated for by GEM, permission is opened herein, Fig. 4 diagramThe process that GEM permission is opened is carried out using automatic teller machine provided by the invention, specific steps are as follows:
1, preliminary examination:
It is carried out by teller, teller logs in or scan client identity by the customer ID identification card number of client by holding PadCard carries out OCR identification and logs in;Or at the end PC, customer's identity card information is read by external identification card reader and is stepped onRecord after logining successfully, shows the essential information of client, and teller checks the essential information of client;It is shown on teller Pad or the end PC at this timeThe content shown is as shown in figure 5, " next step " shown on the click page, jumps to the page as shown in FIG. 6, and according to prompt pointIt hits "+" and uploads preliminary examination data.
GEM permission opens pre- material of picking up
1) customer's identity card is checked, confirmation is to handle in person, is not that I cannot handle;Identity card is expired to be doneReason.
2) securities and futures market is broken one's promise record.
Different business uploads different preliminary examination data according to page prompts, and " GEM permission is open-minded " submits: stock futuresMarket is broken one's promise record queries.
2, the self-service of the automatic teller machine that client provides through the invention is handled
Step 1: logging in, before client comes automatic teller machine, human body induction module 2 senses human body signal, and touch display screen 1 is jumpedOperation interface is gone to, client is logged in by China second-generation identity card, account number cipher logs in or is scanned the two-dimensional code using two-dimensional code scanning instrumentIt is logged in, 1 display interface of touch display screen after logining successfully is as shown in Figure 7.
Step 2: enter " GEM permission is open-minded ", judges the client whether finishing service preliminary examination, do not carry out preliminary examination,Execute step 21;It has been detected that, execute step 22;
Step 21: entering the page of " submitting preliminary examination data ", as shown in figure 8, voice prompting: please using voucher according to promptScan module successively submits the relevant data of GEM permission business, at this point, voucher scan module flash for prompting client thus intoThe scanning of row data;Data is placed under voucher scan module by client, and client, which can click " starting to scan " and rapidly enter, to be passed throughThe voucher scan module uplink data page, if client does not operate, after voice broadcast is completed 3 seconds, automatically into voucher scan moduleThe uplink data page;Scanning process, speech pattern prompt please be sequentially placed into GEM permission business related data to voucher and scanModule is scanned.
Submit preliminary examination data interface can also as shown in figure 9, at this point, click " first page+" call voucher scan module intoRow scanning;Scanning paper material is not detected, prompt information: scanning material please be put under voucher scan module;It detects and sweepsIt retouches, scanning is completed, pop-up confirmation scanning information, as shown in Figure 10;After client's cross-check information, problem, then clicked " again if it existsScanning ", pop-up disappear, rescan;If data no problem, click " determination ", pop-up disappears, and page scanning is completed, such as Figure 11It is shown;After the completion of all material uploads, clicks " next step ", verify whether uplink data, non-uplink data prompt information: askBusiness related data is uploaded according to page prompts.It is verified, jumps " aptitude checking " page.
Step 22: entering " GEM permission is open-minded " business handling page --- " business aptitude checking " page, verify industryWhether the qualification for being engaged in handling passes through: what qualification passed through, voice prompting: your GEM permission is opened aptitude checking and is passed through, please pointIt hits " next step ", automatic teller machine shows the basic information for showing client as shown in figure 12: name, gender, identification card number, affiliated battalionThe information such as industry portion, risk class, risk assessment phase.
Audit the qualification of transacting business online simultaneously:
1) risk appropriateness verify, unmatched client oneself select agree to handle (need signature " appropriateness risk warning andInvestor's confirmation form ");
2) determine and show whether customer transaction experience reaches 2 years;
3) whether verifying customer basis information is perfect, incomplete necessary perfect, and shows " improving basic information " button(default is not shown);" improving basic information " button is clicked, " improving the basic information page " is jumped, it is as shown in figure 13, perfect " completeAll information in the kind basic information page " are clicked " next step " after the completion, and whether the aptitude checking for verifying client passes through, notPass through, jumps " the business aptitude checking page ";It has been passed through that, directly jump " improving contact person's page ", as shown in figure 14, according to mentioningShow and filled in, enters step 3 after the approval;
Qualification is unacceptable, VTM voice prompting: your GEM permission is opened aptitude checking and is not passed through, please improve youBusiness qualification is completed to handle again.
Step 3: jumping " typing information page ", as shown in figure 15;According to voice prompting typing " typing information " page instituteThe relevant information of display please be clicked " next step " after the completion;The service related information of typing include: fund account, shareholder's account,Second name of contact person, second contact person's cell-phone number and account holder's relation information;" upper one is clicked in " typing information " pageStep ": " business aptitude checking " page is jumped;It clicks " next step " and verifies required information, 4. are entered step after
Step 4: jumping " related protocol " page, as shown in figure 16;Voice prompting at this time: it please successively reads over relevantAgreement, after confirmation understands agreement, I has read and has agreed to related protocol for selection, please click after the completion " next step ";It should be " relatedAgreement " page presentation needs the listed files of customer signature, and client, which can click on, checks these files;
I has read and has agreed to the above file of signing for selection, otherwise not can be carried out and handles in next step, shows document of agreementList:
The client that " personal tax residential identity documentary evidence " needs to improve basic information shows
" important information sends and receives channel stipulator "
In this interface, clicks " previous step ": jumping " data input " page.After check box selection: " next step " can be clickedEnter step 5.
Step 5: " recorded video " page is jumped, environment acquisition module 8 is opened at this time and client's local environment is obtained,Voice prompting at this time: would you please front alignment camera, keep frame stabilization.One section of video is recorded, GEM permission opens this ringSection configuration:
1) voice broadcast question and answer
2) confirmation operation is read aloud
3) signature confirmation operation
The problem of client root operation screen information prompts, and please answer wisdom automatic teller machine clicks "Yes" or "No".Display screen 17Double record display screens are become from wheel advertisement or video ads, display is as shown in figure 17;The behaviour shown in touch display screen 1 at this timeMake as shown in figure 18;After display 5 seconds, start to play first phonetic problem automatically, after the completion, can click in shown in Figure 18"Yes" or "No" is clicked and is completed, plays next problem automatically.All problems, which are answered, to be completed, into " reading aloud " page, such as Figure 19It is shown;Voice prompting at this time: please according to screen prompt, content shown by the page is read aloud;Client mentions according to screen messageShow it is bright run through, click " bright to run through " button, automatically into: " signature " page is signed, as shown in figure 20 in " signature "On the page, relevant signature file is shown, client can click file thumbnail, show the details of file.Thumbnail is shown:" appropriateness risk is warned and is thrown for appropriateness matching " appropriateness assessment matching opinion and investor's confirmation form " or appropriateness mismatchMoney person's confirmation form " and " growth enterprise market risk disclosure statement ".
At this point, voice prompting: the relevant document of agreement of PLEASE READ CAREFULLY please click signature and agree to if without demur;It clicks" signature is agreed to " pop-up signature animation, after animation play is completed 2 seconds, shows signature panel.Client clicks " signature is agreed to ", pop-upWindow of signing shows content simultaneously on the signature window as shown in figure 21:
I the related content of reading protocol and has fully understood, approves through electronic signature agreement, is ready to undertake correspondingLegal liabilities, signature can automatic synchronization into following agreement: " personal tax residential identity documentary evidence " need improve basisThe client of information, " important information sends and receives channel stipulator ", " appropriateness assessment matching opinion and investor's confirmation form "Or " warning of appropriateness risk and investor's confirmation form ", " growth enterprise market risk disclosure statement ".
After customer signature: " next step " can just be clicked.Customer signature is completed, and is clicked " next step ", is submitted the video of recording,Show the progress bar uploaded, while automatic sealing printing document " growth enterprise market risk disclosure statement " (attached user's signature);It completesAfter enter step 6;
Step 6: jumping " recycling document " page, as shown in figure 22;The voice prompting at this time: " wound of PLEASE READ CAREFULLY printingThe industry plate market risk discloses book ", fully understand the relevant risk of GEM business;It reads after completing and fully understanding, please selectI has read and has understood relevant risk for confirmation, and paper document is put into order respectively in file scan recycling, completesAfterwards, it please click in next step.
It jumps and steps on document " growth enterprise market risk disclosure statement " in the page automatic printing and cover sales department's chapter.Client looks intoAfter seeing and signing, it can be put into recovery port, after client selects confirmation check box, all " recycling " buttons can be clicked.Client, which clicks, " to returnReceive " button, which becomes " completing ", while file recovery port indicator light flashes.If client does not fill in papery textPart is clicked " completion ", and prompt information: not detecting any file, please be put into file.If client clicks after being put into file" completion ", the button can not be clicked;Other " recycling " buttons can be clicked simultaneously.It clicks " previous step ": jumping " recorded video pageFace (voice broadcast question and answer) ".It clicks " next step " and verifies whether client all papery documents is put into " file scan in orderIn recycling ": after the completion of all papery document recycling: jumping " service handling list signature " page, as shown in figure 23.Have unrecoveredPrompt information: document please be put into all documents.
After jumping to " service handling list signature " page, voice prompting at this time: please check your business handling, confirm errorlessAfter please sign.The page presentation service handling list information, clicks "+addition signature " pop-up signature animation, and animation play is completed 2 secondsAfterwards, signature panel is shown, as shown in figure 24;After signature, " next step " verifying signature is clicked, " handling completion " page is jumped afterFace, as shown in figure 25.
Step 7: when jumping to " handling completion " page, voice prompting: your GEM permission, which activates the service, have been completedAt, please take out strip to sales counter contact teller's preliminary hearing, at this time start print module print service handle strip, strip content are as follows:Business handling title handles flowing water odd numbers, transactor's name and the two dimensional code generated.
It clicks " return " to jump: the service menu page.
Client handles finishing service on VTM, needs teller's preliminary hearing, and preliminary hearing has 2 kinds of modes: first is client by handlingThe strip that VTM is printed when completion directly removes sales counter, gives teller, teller completes preliminary hearing by PAD;Second be client without departing fromVTM, teller directly come before VTM, the business that client handles completion are audited on VTM, teller needs login, and (fingerprint+teller is closeCode verifying), if the teller does not have fingerprint recording on VTM, fingerprint can be acquired by VTM fingerprint instrument
The step of teller carries out preliminary hearing using automatic teller machine provided by the invention is as follows:
Client holds strip and looks for teller, and teller clicks " teller's audit " and enters acquisition teller's fingerprint animated pages, such as Figure 26 instituteShow, would you please carry out fingerprint authentication at this time, fingerprint identification module is flashed, and teller acquires fingerprint, cabinet by fingerprint identification moduleMember's acquisition finger print information failure, speech prompt information: your finger print information is wrong, please re-start fingerprint authentication;Teller's acquisitionFinger print information success, speech prompt information: fingerprint authentication success.Automatically " password authentification " page is jumped to, as shown in figure 27;FromIt is dynamic to show teller's customer ID.
In " password authentification " page, voice prompting: it is defeated to pass through Password Input module after errorless for your customer ID of PLSCONFMEnter password;Password Input module carries out flash for prompting simultaneously;It after teller inputs password, clicks " login ", jumps " the wound of the clientIndustry plate permission opens preliminary hearing " page, as shown in figure 28;After confirmation, click " passing through ", problem is then clicked " obstructed if it existsIt crosses ".
If teller did not acquired finger print information, teller when carrying out VTM preliminary hearing, click under animated pages " temporarily without fingerprint,Acquire immediately ", it jumps to " client's login " page, as shown in figure 29, voice prompting: your customer ID and password please be input, it is completeAt rear click login button.After click " login " is verified, into " fingerprint collecting animation " page, as shown in figure 30, at this timeVoice prompting: being please put into fingerprint capturer for your finger, in collection process, please keep the cleaning of finger and fingerprint inductor.Finger is placed on fingerprint identification module by teller, when fingerprint identification module identifies fingerprint, jumps to " acquisition fingerprint " page,As shown in figure 31, voice prompting: please pressing finger in Fingerprint Identification Unit center, improves identification accuracy.
After the success of fingerprint central data, animation prompt is shown according to fingerprint, acquires periphery fingerprint respectively.Voice prompting: rootAccording to prompt, Fingerprint Identification Unit typing fingerprint is pressed, as shown in figure 32.After the completion of acquisition, " acquisition complete " page is jumped to automatically,As shown in figure 33, voice prompting: your fingerprint collecting is completed, and please be clicked save button and be completed to save, under clicking after saving successfullyOne step button.Teller clicks " preservation " on " acquisition is completed " page, prompts, finger print information saves successfully according to voice prompting;Or " acquiring again " is clicked, it is again introduced into " acquisition fingerprint " page, other finger print information can be acquired.It is acquired to finger print informationAfter the completion, it then is examined.
Teller utilizes the step of Pad preliminary hearing as follows:
Teller logs in customer information according to the strip or customer's identity card of customer prints in respective Pad, and login interface is such asShown in Figure 34.After logining successfully, the relevant information and pending business information of client are shown on the Pad of teller, as shown in figure 35.?Pending business is clicked on the display interface of Figure 35, into audit business interface, as shown in figure 36;Teller checks the visitor at the end PadThe application information at family meets the requirements after the approval, clicks " passing through " button, completes handler's signature, affixes one's seal (electronics chapter), needsHandler's sign or seal file, system is automatically to " appropriateness assessment matching opinion and investor's confirmation form " or " appropriateness windDanger warning and investor's confirmation form " " GEM business risk disclose book " affixed one's seal (electronics chapter);It is unsatisfactory for requirement, is clicked" not passing through " button, teller returns submission information, and typing does not pass through reason.
Audit passes through, and handles completion.Short message prompt client opens completion;Audit does not pass through, same short message prompt client,Client logs in automatic teller machine and checks.
The above examples are only used to illustrate the technical scheme of the present invention and are not limiting, those of ordinary skill in the art are to this hairThe modification or equivalent replacement that bright technical solution is made are contained without departing from the spirit and scope of technical solution of the present inventionIt covers in scope of the presently claimed invention.

Claims (10)

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CN114445973A (en)*2021-12-272022-05-06航天信息股份有限公司 A self-service device and business processing method based on artificial intelligence
CN116012171A (en)*2022-12-232023-04-25北京汇易达数字科技有限公司 A financial double recording method and system based on HTML5 technology
CN116434438A (en)*2023-04-102023-07-14中国石化集团共享服务有限公司 Employee self-service terminal

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