A kind of Automobile Service price competing method and system based on accurate acquisition automobile fault dataTechnical field
The invention belongs to auto repair service technology fields, obtain automobile fault data based on accurate more particularly to one kindAutomobile Service price competing method and system
Background technique
Currently, market especially Automobile Service service industry after China's automobile, because of the business mould that its is traditional, backward, expensiveFormula can not solve the two big rigidity pain spots of numerous car owners:
(1) traffic safety hidden danger is unpredictable；
(2) cause car owner to be hacked because of auto repair information asymmetry to be killed.
While automobile brings convenience quick to the trip of people, the security risk that also can under cover go on a journey, every car ownerAll want that the automobile for predicting oneself with the presence or absence of failure and security risk, can recognize the failure and hidden danger that automobile occurs in real time and adoptIt takes corresponding measure to give to exclude, be excluded to take corresponding measure to give in Chinese herbaceous peony out, eliminate traffic safety hidden danger, be preventive from notSo, the unnecessary traffic accident caused by reducing because of the road Bing Cheshang, ensures the safety of life and property of car owner.In addition, automobileMaintenance and maintenance be the required consumption of each car, but in current automobile maintenance industry, car owner is because having no idea by professionDetection instrument and instrument precognition vehicle failure truth, only unilaterally provide automobile fault information, vapour by vehicle repairing factoryRepair between factory and car owner that there are the asymmetric problems of technical information, the phenomenon that being killed, car owner may be hacked by causing car owner to repairEquity cannot ensure.Existing this traditional, falling behind, expensive Automobile Service business model, violate market economy fairness,The transparency, the principle and essential requirement of voluntary, will necessarily restrict the development of industry and social economy
Therefore, a kind of advanced, professional, authoritative vehicle diagnosis detection technique and car networking technology, vehicle are being researched and developed at this stageMain available conveniently self-help remote diagnostic mode, meanwhile, after automobile is faulty and security risk, by platform lineAutomobile Service is bidded and Automobile Service robs Automobile Service shop allied or technician's on-site maintenance service under single mode, line, and car owner is allowed to enjoy conveniently, fastlyPrompt, transparent, inexpensive, high quality Automobile Service service, car owner can so as to select suitable repair shop to repair service,Automobile Service cost of upkeep is reduced to the greatest extent.
Summary of the invention
The purpose of the present invention is to provide a kind of based on the accurate Automobile Service price competing method and system for obtaining automobile fault data,Price competing method through the invention can understand the truth of vehicle failure maintenance and maintenance in real time, can be according to automobile really eventBarrier is formulated and publication Maintenance price, asks between each Automobile Service maintenance store and car owner there are technical information is asymmetric to eliminateTopic, and can carry out on line that Automobile Service is bidded and Automobile Service robs single mode according to vehicle failure and security risk, car repair shop,Car repair shop can be carried out under line to join or Automobile Service maintenance technician's on-site maintenance service, allow car owner to enjoy convenient, fast, saturatingBright, inexpensive, high quality Automobile Service service, car owner can be maximum so as to select suitable repair shop to repair serviceDegree reduces Automobile Service cost of upkeep.To achieve the above object, the present invention uses following technical effect:
According to the one aspect that this hair is invented, provide a kind of based on the accurate Automobile Service side of bidding for obtaining automobile fault dataMethod obtains the vehicle trouble messages of car owner, maintenance technician's sending maintenance customization quotation of car owner or car repair shop, auto repairMaintenance technician's progress competition for orders in shop is bidded and operation management personnel carries out recommending to be vehicle by operation management service terminalMain offer maintenance service, mainly includes the following steps:
Car owner obtains the vehicle trouble messages that eye intelligent terminal detects in vehicle by car owner APP intelligent terminal, and car owner is to instituteCar repair shop in region issues vehicle trouble messages；
The vehicle trouble messages that each car repair shop or maintenance technician submit according to car owner, car repair shop or maintenance skillTeacher and the vehicle trouble messages for checking that car owner issues in oneself region by repairing APP intelligent end, car owner and auto repairShop or maintenance technician issue respective Maintenance price information；
Car owner screens the Maintenance price information of car repair shop or maintenance technician within the scope of oneself region, Che ZhuheWhether car repair shop or maintenance technician receive the respective Maintenance price information of other side, if receiving Maintenance price information, car ownerSelection is suitable for matched breakdown maintenance quotation and maintenance mode.
Preferably, in the above solution, car owner obtains the vehicle event that eye intelligent terminal detects in vehicle by car owner APP intelligent terminalHinder information, car owner issues vehicle trouble messages to the car repair shop of region or maintenance technician, and believes according to vehicle troubleBreath is customized quotation；
The vehicle trouble messages and customization that car repair shop or maintenance technician submit according to car owner are offered, and pass through maintenanceAPP intelligent terminal checks the vehicle trouble messages that car owner issues in oneself region and customization quotation；
If car repair shop or maintenance technician receive customization quotation, car owner selects on-site maintenance or repairs into shop, automobile dimensionShop or maintenance technician are repaired to complete the maintenance mode provided for car owner.
Preferably, in the above solution, car owner obtains the vehicle event that eye intelligent terminal detects in vehicle by car owner APP intelligent terminalHinder information and issue vehicle trouble messages, car repair shop or maintenance technician and is checked where oneself by repairing APP intelligent terminalThe vehicle trouble messages that car owner issues in region, and make the repair message of bidding of suitable vehicle maintenance；
Each car repair shop or maintenance technician issue repair message of bidding to car owner respectively；If car owner receives maintenance of biddingInformation, car owner select on-site maintenance or repair into shop, and car repair shop or maintenance technician are to complete the maintenance provided for car ownerMode.
Comparison of bidding also is carried out to repair message of bidding before repair message preferably, in the above solution, car owner's receiving is biddedAnalysis, car owner are simultaneously simultaneously emitted by maintenance feedback bid information, the letter if car repair shop or maintenance technician's receiving maintenance feedback are biddedBreath, then car owner selects on-site maintenance or repairs into shop, and car repair shop or maintenance technician are so that completion is the maintenance that car owner providesMode.
Preferably, in the above solution, the car owner selects on-site maintenance or repairs into shop to further include the various operations according to vehicleParameter, vehicle position and real-time road carry out selection maintenance mode.
Preferably, in the above solution, car owner obtains the vehicle event that eye intelligent terminal detects in vehicle by car owner APP intelligent terminalBarrier information is customized quotation, and operation management personnel, which offers according to the customization of car owner and passes through operation management service terminal, recommends starGrade car repair shop or maintenance technician, if the customization that car repair shop or maintenance technician receive car owner is offered, in car owner's selectionDoor maintenance is repaired into shop, and car repair shop or maintenance technician are so that completion is the maintenance mode that car owner provides.
According to another aspect of the present invention, the Automobile Service Ask-Bid System includes eye intelligent terminal in vehicle, car owner's AAP intelligenceTerminal repairs AAP intelligent terminal, operation management service terminal and remote control terminal, and eye intelligent terminal is for obtaining vehicle in vehicleMain vehicle trouble messages, car owner AAP intelligent terminal request for car owner for operating eye intelligent terminal in vehicle and to issue vehicle formerHinder information command, vehicle trouble messages are stored in remote control terminal and are shown, and the maintenance AAP intelligent terminal is tieed up for automobileIt repairs shop and maintenance technician is used to operate and obtains the vehicle trouble messages that remote control terminal is shown, and carry out maintenance hair of biddingInstruction is sent, operation management personnel is handled and managed the vehicle event of deposit remote control terminal by the operation management service terminalHinder information.
Preferably, in the above solution, the operation management service terminal includes eye administrative unit in vehicle, preservation & testing error codeLibrary and Che Li recognition units, in vehicle eye administrative unit for managing and controlling eye intelligent terminal in vehicle, the preservation & testing thereforeBarrier code library is used to store the preservation & testing failure letter that vehicle trouble messages, car repair shop and the maintenance technician that car owner issues uploadBreath；Eye recognition unit is used to obtain the VIN code of automobile and VIN code is identified and safeguarded in vehicle.
Above scheme is it is further preferred that the remote control terminal includes safety detection unit, location service elements, eventBarrier administrative unit, road conditions check unit, run-length management unit and customer service unit；
The safety detection unit is used to provide long-range detection and real time monitoring service for eye intelligent terminal in vehicle, makes car ownerDiscovery automotive safety hidden danger, which and guides to send, in time repairs and repairs；
The location service elements are used to receive and automatically record the wheelpath of automobile, and car owner passes through car owner AAP at any timeIntelligent terminal checks vehicle location information and wheelpath, is based on location information, car owner is after Automobile Service is bidded, location service elementsThe car repair shop for the high quality that periphery can be pushed according to location information nearby principle is selected for car owner；
The fault manage-ment cells obtain eye intelligent terminal in vehicle by car owner APP intelligent terminal for real-time reception car ownerThe vehicle trouble messages of detection, and timely updated vehicle maintenance bid price according to vehicle trouble messages；
The vehicle condition recording unit is used to store the various operating parameters of eye intelligent terminal record automobile in vehicle；Such operationAuxiliary repairing technician is preferably carried out vehicle failure judgement and provides certain foundation by parameter；
The road conditions check that a certain range of real-time road is shared for car owner or checked to unit, to prompt others or oneselfOneself selects smooth road, to avoid because of traffic congestion bring inconvenience；
The run-length management unit is used to record the various operating parameters of automobile, provides automobilism performance management for car ownerWith reference to；
It is that car owner and car repair shop or maintenance technician build that the customer service unit, which is used for eye intelligent terminal in vehicle,Interactive interface platform.
Preferably, in the above solution, in the vehicle eye intelligent terminal by OBD interface protocol be car owner and car repair shop orThe interactive interface that maintenance technician builds.
In conclusion due to present invention employs above-mentioned technical proposal, the present invention is had following technical effect that
(1), Ask-Bid System of the invention with mobile Internet, wireless communication technique and cloud computing technology and passes through mobile phoneThe automobile of remote-control car owner is carried out, realizes intelligent terminal+cell phone application mode, intelligent terminal is inserted on automobile OBD diagnosis interfaceAutomobile Service under the conditions of the unique car networking (eye in vehicle) of (i.e. insertion i.e. use) formation is bidded and Automobile Service competition for orders service system.
(2), the present invention recognizes the failure that automobile or vehicle occur according to eye intelligent terminal real-time detection in vehicle and in timeAnd hidden danger, while automobile fault information is sent to remote control terminal, car owner diagnoses using conveniently self-help remoteMode, and take corresponding measure to give and exclude, it is excluded to take corresponding measure to give in Chinese herbaceous peony out, it is hidden to eliminate traffic safetySuffer from, be preventive from possible trouble, the unnecessary traffic accident caused by reducing because of the road Bing Cheshang ensures the life and property peace of car ownerEntirely；
(3), price competing method through the invention can understand the truth of vehicle failure maintenance and maintenance in real time, can rootMaintenance price is formulated and issued according to automobile true fault, to eliminate between each Automobile Service maintenance store and car owner, there are technical informationAsymmetric problem, according to vehicle failure and security risk, car repair shop carries out that Automobile Service is bidded and Automobile Service robs single mode on lineFormula, the online lower car repair shop that can carry out are joined or Automobile Service maintenance technician's on-site maintenance service, and car owner is allowed to enjoy conveniently, fastlyPrompt, transparent, inexpensive, high quality Automobile Service service, car owner can so as to select suitable repair shop to repair service,Automobile Service cost of upkeep is reduced to the greatest extent.
Detailed description of the invention
Fig. 1 is a kind of schematic diagram based on the accurate Automobile Service Ask-Bid System for obtaining automobile fault data of the invention；
Fig. 2 is the schematic diagram of the bright operation management service terminal and remote control terminal of the present invention；
Fig. 3 is a kind of flow chart based on the accurate Automobile Service price competing method for obtaining automobile fault data of the invention；
Fig. 4 is a kind of first embodiment based on the accurate Automobile Service price competing method for obtaining automobile fault data of the inventionFlow chart；
Fig. 5 is a kind of second embodiment based on the accurate Automobile Service price competing method for obtaining automobile fault data of the inventionFlow chart.
Specific embodiment
To make the objectives, technical solutions, and advantages of the present invention more comprehensible, referring to the drawings and preferred reality is enumeratedExample is applied, the present invention is described in more detail.However, it is necessary to illustrate, many details listed in specification are only to beReader is set to have a thorough explanation to one or more aspects of the present invention, it can also be with even without these specific detailsRealize the aspects of the invention.
As shown in Figure 1, according to the one aspect that this hair is invented, provide a kind of based on the accurate automobile fault data that obtainsAutomobile Service Ask-Bid System, the Automobile Service Ask-Bid System include eye intelligent terminal in vehicle, car owner APP intelligent terminal, repair APP intelligence eventuallyEnd, operation management service terminal and remote control terminal, eye intelligent terminal is used to obtain the vehicle trouble messages of car owner, vehicle in vehicleMain APP intelligent terminal for car owner for operate eye intelligent terminal in vehicle request and issue vehicle trouble messages instruct, vehicle troubleInformation is stored in remote control terminal and is shown, and the maintenance APP intelligent terminal is for car repair shop peacekeeping maintenance technicianThe vehicle trouble messages that remote control terminal is shown are obtained in operation, and carry out maintenance transmission instruction of bidding, operation managementPersonnel are handled and are managed the vehicle trouble messages of deposit remote control terminal by the operation management service terminal.
In the present invention, as shown in Fig. 2, the operation management service terminal includes eye administrative unit, preservation & testing in vehicleError code library and Che Li recognition units, eye administrative unit is for managing and controlling eye intelligent terminal in vehicle, the maintenance in vehicleDetection error code library is used to store the preservation & testing that vehicle trouble messages, car repair shop and the maintenance technician that car owner issues uploadFault message；Eye recognition unit is used to obtain the VIN code of automobile and VIN code is identified and safeguarded in vehicle.In the present invention,VIN code (vehicle identification code: Vehicle Identification Number), SAE standard provide VIN code by 17 character groupsAt so also known as 17 codes, it contains manufacturer, age, vehicle, body model and the code of vehicle, engine generationThe information such as code and assembling place.Correct interpretation VIN code correctly identifies vehicle and is correctly diagnosed and repaired to usHighly important, VIN code and vehicle, fault type and fault level are carried out one-to-one relationship by eye recognition unit in vehicle, fromAnd rapidly obtain vehicle trouble messages；In the present invention, as shown in Fig. 2, the remote control terminal includes safety detection listMember, location service elements, fault manage-ment cells, road conditions check unit, run-length management unit and customer service unit；
Wherein, the safety detection unit is used to provide long-range detection and real time monitoring service for eye intelligent terminal in vehicle,Make car owner find that automotive safety hidden danger and guides to send in time to repair and repair；To prevent the road Bing Cheshang, traffic accident is avoided；InstituteIt states location service elements and passes through car owner's AAP intelligent terminal at any time for receiving and can automatically record the wheelpath of automobile, car ownerIt checks vehicle location and wheelpath, is based on vehicle location information, for car owner after Automobile Service is bidded, location service elements can be according to vehicleThe car repair shop of the high quality on location information nearby principle push periphery is selected for car owner, and GPS positioning technology essence can be usedIt is really located within 5 meters, and wheelpath can be automatically recorded, car owner can check vehicle location and driving by mobile phone whenever and wherever possibleTrack；Ask-Bid System is so as to providing more professional, standard, transparent, convenient service to numerous car owners.Car owner is competing by Automobile ServiceAfter the maintenance that valence APP is provided is bidded, maintenance service information is submitted in fixed price maintenance service, the car repair shop of high quality can be quickIt offers for car owner, car owner can choose suitable repair shop and repair service, be provided completely newly by bidding for car ownerService mode, while repairing bidding fashion also and reduce to the greatest extent Automobile Service cost of upkeep and reducing the cost of maintenance.
The fault manage-ment cells obtain eye intelligent terminal in vehicle by car owner APP intelligent terminal for real-time reception car ownerThe vehicle trouble messages of detection, and timely updated vehicle maintenance bid price according to vehicle trouble messages；Fault manage-ment cells rootVehicle, fault type and the fault level that automobile is determined according to the VIN code that the identification of eye intelligent terminal obtains automobile in vehicle, to generateError listing is that Automobile Service bids and provides breakdown maintenance reference, and timely updates vehicle for car owner, maintenance store or maintenance technician simultaneouslyRepair bid price；Fault manage-ment cells handle the vehicle trouble result of detection, diagnose interface standard agreement by OBDRealize that the either vehicle control syetem of vehicle and launching system carry out fault location, vehicle control syetem and launching system canIt is diagnosed in high sensitivity to carrying out in the process of running and car fault diagnosis result is timely updated and managed, and intoRow fault message caching saves and failure permanently stores, and providing current vehicle failure in real time can inquire and historical failure can chase afterIt traces back, provides an efficient malfunction elimination and means of identification to maintenance store or maintenance technician.
The vehicle condition recording unit is used to store every operating parameter of eye intelligent terminal record automobile in vehicle；Various operationsParameter such as speed, revolving speed, time, water temperature, battery voltage, mileage, Fuel Oil Remaining, course continuation mileage etc. provides automobile pipe for car ownerBad steering habit is corrected in reason reference, is reduced oil consumption and automobile abrasion, is improved automotive performance and service life, record automobileThe foundation that the accumulation of every operating parameter and historical data judge vehicle condition when bidding as maintenance technician.
The road conditions check that a certain range of real-time road is shared for car owner or checked to unit, to prompt others or oneselfOneself smooth road of selection, thus the road driving route for facilitating selection to repair, to avoid because of traffic congestion bring notJust；
The run-length management unit for record running car route and real time monitoring vehicle driving state parameter, it is eachKind operating parameter provides the reference of automobilism performance management for car owner；Record travel route can be checked by map whenever and wherever possibleTravel distance；Monitor vehicle running state performance parameter and running route in real time.Eye intelligent terminal helps car owner to record vapour in vehicleThe various operating parameters of vehicle, such as speed, revolving speed, time, water temperature, battery voltage, mileage, Fuel Oil Remaining, course continuation mileage are car ownerAutomotive performance management reference is provided, bad steering habit is corrected, reduces oil consumption and automobile abrasion, improve automotive performance and uses the longevityLife；It is that the interaction that car owner builds with car repair shop or maintenance technician connects that the customer service unit, which is used for eye intelligent terminal in vehicle,Mouthful platform, eye intelligent terminal diagnoses interface protocol by OBD and builds for car owner with car repair shop or maintenance technician in the vehicleInteractive interface.Car owner can enjoy the more professional after-sale service of car repair shop enterprise offer, accurately maintenance, heightThe troubleshooting of effect, accurate roadside assistance, flexible continuation of insurance service and more scientific information exchange.
According to another aspect of the present invention, as shown in figure 3, the present invention also provides one kind to obtain vehicle failure based on accurateThe Automobile Service price competing method of data obtains the vehicle trouble messages of car owner, maintenance technician's sending maintenance of car owner or car repair shopMaintenance technician's progress competition for orders of customization quotation, car repair shop is bidded and operation management personnel passes through operation management service terminalRecommend mainly including the following steps: to provide maintenance service for car owner
Car owner obtains the vehicle trouble messages that eye intelligent terminal detects in vehicle by car owner APP intelligent terminal, and car owner is to instituteCar repair shop in region issues vehicle trouble messages；Vehicle trouble messages mainly include fault code, the text of defect contentWord description, the information such as supposition reason and phenomenon of the failure that failure generates.
The vehicle trouble messages that the Automobile Service maintenance technician of each car repair shop submits according to car owner, Automobile Service maintenance technician is simultaneouslyThe vehicle trouble messages for checking that car owner issues in oneself region by repairing APP intelligent end, car owner and maintenance technician's publicationRespective Maintenance price information；
Car owner screens the Maintenance price information of the car repair shop within the scope of oneself region, car owner and car repair shopWhether other side respective Maintenance price information is received, if receiving Maintenance price information, car owner's selection is suitable for matched failure dimensionRepair quotation and maintenance mode.
Of the invention, as shown in figure 4, car owner obtains what eye intelligent terminal in vehicle detected by car owner APP intelligent terminalVehicle trouble messages, car owner to the car repair shop of region issue vehicle trouble messages, and according to vehicle trouble messages intoRow customization quotation；
The vehicle trouble messages and customization that the Automobile Service maintenance technician of car repair shop submits according to car owner are offered, and pass through dimensionRepair the vehicle trouble messages and customization quotation that APP intelligent terminal checks that car owner issues in oneself region；
If Automobile Service maintenance technician receives customization quotation, car owner selects on-site maintenance or repairs into shop, car repair shop or dimensionTechnician is repaired to complete the maintenance mode provided for car owner.
As shown in figure 5, car owner obtains the vehicle trouble messages that eye intelligent terminal detects in vehicle by car owner APP intelligent terminalAnd vehicle trouble messages are issued, the Automobile Service maintenance technician of car repair shop checks oneself location by repairing APP intelligent terminalThe vehicle trouble messages that car owner issues in domain, and make the repair message of bidding of suitable vehicle maintenance；Pass through vehicle failure numberIt repairs to bid according to progress automobile and point-to-point and point-to-area Automobile Service service is provided for car owner, vehicle repairing factory or the shop 4S, maintenance technician can lead toHost vehicle failure problems price maintenance order publication in maintenance APP intelligent terminal real time inspection oneself region is crossed, andCarry out the order maintenance of Corresponding matching type order.Car owner user can be realized by APP intelligent terminal and be examined in real time automobileDisconnected, dependent failure information is automatically in Automobile Service Ask-Bid System to car repair shop (or joining platform) or maintenance skill after finding failureTeacher pushes the demand of bidding of failure subject matter maintenance, and then, car repair shop or maintenance technician's offers with regard to breakdown maintenance,According to the repair message of bidding of suitable vehicle maintenance, last car owner can be to the quotation and dimension of more car repair shops or maintenance technicianAfter repairing the related strength progress overall merit such as opinion rating, confirmation is to a certain car repair shop or dimension in Automobile Service Ask-Bid SystemRepair technician and carry out maintenance service under line, thus allow each single automobile fault information and Automobile Service information on services transparence, standardization andStandardization.
When the Automobile Service maintenance technician of each car repair shop issues repair message of bidding to car owner respectively；If car owner receives competingValence repair message, car owner select on-site maintenance or repair into shop, and car repair shop or maintenance technician are to complete to provide for car ownerMaintenance mode.The car owner, which receives to bid, also carries out comparative analysis of bidding to repair message of bidding before repair message, and car owner is simultaneouslyIt is simultaneously emitted by maintenance feedback bid information, if the Automobile Service maintenance technician of car repair shop receives maintenance feedback bid information, vehicleMain selection on-site maintenance is repaired into shop, and car repair shop or maintenance technician are to complete the maintenance mode provided for car owner.
In the present invention, the car owner selects on-site maintenance or repairs into shop to further include being joined according to the various operations of vehicleNumber, vehicle position and real-time road carry out selection maintenance mode.Car owner obtains eye intelligence in vehicle by car owner APP intelligent terminalThe vehicle trouble messages of energy terminal detection are customized quotation, and operation management personnel offers according to the customization of car owner and passes through O&MManagement service terminal recommends star car repair shop or maintenance technician, if car repair shop or maintenance technician receive the customization of car ownerQuotation, then car owner selects on-site maintenance or repairs into shop, and car repair shop or maintenance technician are so that completion is the dimension that car owner providesRepair mode.Reference is provided to select suitable repair shop to repair service for car owner, Automobile Service is bidded to be provided entirely for car ownerNew service mode, while repairing bidding fashion and also reduce Automobile Service cost of upkeep to the greatest extent, also solve failure and dimensionThe technical problem that applied business blends is repaired, formation is interacted with car owner's business information, realizes the conversion of car owner's Data Mining CommercializationUsing.
The above is only a preferred embodiment of the present invention, it is noted that for the ordinary skill people of the artFor member, without departing from the principle of the present invention, it can also make several improvements and retouch, these improvements and modifications are also answeredIt is considered as protection scope of the present invention.