Movatterモバイル変換


[0]ホーム

URL:


CN109671252A - Intelligent alarm and the method and device for handling help information - Google Patents

Intelligent alarm and the method and device for handling help information
Download PDF

Info

Publication number
CN109671252A
CN109671252ACN201811555810.8ACN201811555810ACN109671252ACN 109671252 ACN109671252 ACN 109671252ACN 201811555810 ACN201811555810 ACN 201811555810ACN 109671252 ACN109671252 ACN 109671252A
Authority
CN
China
Prior art keywords
information
help
user
insurance
aid
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201811555810.8A
Other languages
Chinese (zh)
Inventor
杨王军
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Hangzhou Qianding Information Technology Co Ltd
Original Assignee
Hangzhou Qianding Information Technology Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hangzhou Qianding Information Technology Co LtdfiledCriticalHangzhou Qianding Information Technology Co Ltd
Priority to CN201811555810.8ApriorityCriticalpatent/CN109671252A/en
Publication of CN109671252ApublicationCriticalpatent/CN109671252A/en
Pendinglegal-statusCriticalCurrent

Links

Classifications

Landscapes

Abstract

This application discloses a kind of intelligent alarm and the method and devices of processing help information.Wherein, the method for intelligent alarm, comprising: receive the help information of user's input;Determine the help system and insurance system for handling the help information;And the help information is sent to the help system and the insurance system.So that user is without making a phone call one by one to alarm center to report a case to the security authorities, first-aid centre seeks help and insurance centre is settled a claim etc., help information can be sent to help system and insurance system with a key by user, and seeking help to synchronize receives information of reporting a case to the security authorities.Reach quick and precisely responding, quickly rescue and related insurance company to accomplish quickly to put on record the technical effect of Claims Resolution related to quickly making to insurant.And then it solves existing citizen in the case where facing a danger, need to dial relevant unit's alarm or rescue phone one by one and needs the technical issues of carrying out many and diverse Claims Resolution formality further in connection with insurance company.

Description

Intelligent alarm and the method and device for handling help information
Technical field
This application involves alarm fields, more particularly to a kind of intelligent alarm and the method and dress of processing help informationIt sets.
Background technique
Public security burst case, traffic accident, fire incident, critically ill needs are occurring for domestic and international citizen personnel at presentRescue etc. in emergency circumstances, needs to dial relevant unit's alarm or rescue phone one by one.When making a phone call to need to waste more one by oneBetween, and since the matter is urgent, description are not known and address insufficient is thin, it be easy to cause that responding is slow, rescue is slow, it is existing to reachSituations such as field is slow and searching spot is difficult occurs.It is more serious so as to cause accident and case, so that critically ill reachLess than timely rescue, many life is caused to increase due to the therapeutic time delay death rate.Also, there is also following phenomenon hairsIt is raw: major disease, body disability and insurant or family members settle a claim after dieing that difficult, formality is many and diverse and repeatedly runs insurance companyDeng;Also forget oneself also to insure, be that insurance company, family, what insurance and ensure, how to contact and whom is contacted etc.;WithAnd insurant dies insurance, family members can not be reported not to know there is insurance, do not report with Bu Zhao insurance company, insurance company is ignorant, noGive the loophole appearance etc. for Claims Resolution of actively visiting.The generation of these phenomenons not only causes insurance industry and insurance company's reputation is impairedAlso create undesirable social influence.
For above-mentioned existing citizen existing in the prior art in the case where facing a danger, need to dial phase one by oneIt closes unit alarm or rescue phone and needs to carry out many and diverse Claims Resolution formality technical problem further in connection with insurance company, at present stillIt does not put forward effective solutions.
Summary of the invention
Embodiment of the disclosure provide a kind of intelligent alarm, based on policing system processing help information, based on first aid systemSystem processing help information and the method, apparatus and storage medium that help information is handled based on insurance system, it is existing at least to solveThere is existing citizen present in technology in the case where facing a danger, needs to dial relevant unit's alarm or rescue phone one by oneAnd need the technical issues of carrying out many and diverse Claims Resolution formality further in connection with insurance company.
According to the one aspect of the embodiment of the present disclosure, a kind of method of intelligent alarm is provided, comprising: receive user's inputHelp information;Determine the help system and insurance system of processing help information;And help information is sent to seek help and isSystem and insurance system.
According to the another aspect of the embodiment of the present disclosure, a kind of side based on policing system processing help information is additionally providedMethod, comprising: the warning message that receiving terminal apparatus is sent, wherein warning message includes the user of help information and terminal deviceLocation information;Display alarm information, and audio prompt system is opened, wherein audio prompt system is for wide in the form of audioPrompt messages are broadcast, wherein prompt messages are for prompting related personnel to handle warning message;And it is handlingIn the case that the personnel of warning message perform corresponding processing warning message, audio prompt system is closed.
According to the another aspect of the embodiment of the present disclosure, a kind of side based on first-aid system processing help information is additionally providedMethod, comprising: the first aid information that receiving terminal apparatus is sent, wherein first aid information includes the user of help information and terminal deviceLocation information;It shows first aid information, and opens audio prompt system, wherein audio prompt system is for wide in the form of audioFirst aid prompt information is broadcast, wherein first aid prompt information is for prompting related personnel to handle first aid information;And it is handlingIn the case that the personnel of first aid information perform corresponding processing first aid information, audio prompt system is closed.
According to the another aspect of the embodiment of the present disclosure, a kind of side based on insurance system processing help information is additionally providedMethod, comprising: the Claims Resolution information that receiving terminal apparatus is sent, wherein Claims Resolution information includes the user of help information and terminal deviceLocation information;Display Claims Resolution information, and audio prompt system is opened, wherein audio prompt system is for wide in the form of audioClaims Resolution prompt information is broadcast, wherein Claims Resolution prompt information is for prompting related personnel to handle Claims Resolution information;And it is handlingIn the case that the personnel for information of settling a claim perform corresponding processing Claims Resolution information, audio prompt system is closed.
According to the other side of the embodiment of the present disclosure, a kind of storage medium is additionally provided, storage medium includes storageProgram, wherein the method as described in processor execution any of the above one in program operation.
According to the other side of the embodiment of the present disclosure, a kind of device of intelligent alarm is additionally provided, comprising: first receivesModule, for receiving the help information of user's input;First determining module, for determine processing help information help system withAnd insurance system;And first sending module, for help information to be sent to help system and insurance system.
According to the other side of the embodiment of the present disclosure, a kind of dress based on policing system processing help information is additionally providedIt sets, comprising: the second receiving module, for the warning message that receiving terminal apparatus is sent, wherein warning message includes help informationAnd the location information of the user of terminal device;Second display module is used for display alarm information, and opens audio prompt systemSystem, wherein audio prompt system is used to broadcast prompt messages in the form of audio, and wherein prompt messages are for promptingRelated personnel handles warning message;And first closedown module, for the personnel in processing warning message to alarm signalIn the case that breath performs corresponding processing, audio prompt system is closed.
According to the other side of the embodiment of the present disclosure, a kind of dress based on first-aid system processing help information is additionally providedIt sets, comprising: third receiving module, for the first aid information that receiving terminal apparatus is sent, wherein first aid information includes help informationAnd the location information of the user of terminal device;Third display module for showing first aid information, and opens audio prompt systemSystem, wherein audio prompt system is used to broadcast first aid prompt information in the form of audio, and wherein first aid prompt information is for promptingRelated personnel handles first aid information;And second closedown module, for believing in the personnel of processing first aid information first aidIn the case that breath performs corresponding processing, audio prompt system is closed.
According to the other side of the embodiment of the present disclosure, a kind of dress based on insurance system processing help information is additionally providedIt sets, comprising: the 4th receiving module, for the Claims Resolution information that receiving terminal apparatus is sent, wherein Claims Resolution information includes help informationAnd the location information of the user of terminal device;4th display module for showing Claims Resolution information, and opens audio prompt systemSystem, wherein audio prompt system is used for the broadcast Claims Resolution prompt information in the form of audio, wherein Claims Resolution prompt information is for promptingRelated personnel handles Claims Resolution information;And third closedown module, for believing in the personnel of processing Claims Resolution information Claims ResolutionIn the case that breath performs corresponding processing, audio prompt system is closed.
According to the other side of the embodiment of the present disclosure, a kind of device of intelligent alarm is additionally provided, comprising: the first processingDevice;And first memory, it is connect with first processor, for providing the finger for handling following processing step for first processorIt enables: receiving the help information of user's input;Determine the help system and insurance system of processing help information;And by appeal letterBreath is sent to help system and insurance system.
According to the other side of the embodiment of the present disclosure, a kind of dress based on policing system processing help information is additionally providedIt sets, comprising: second processor;And second memory, connect with second processor, for for second processor provide processing withThe instruction of lower processing step: the warning message that receiving terminal apparatus is sent, wherein warning message includes help information and terminalThe location information of the user of equipment;Display alarm information, and audio prompt system is opened, wherein audio prompt system is used for soundThe form of frequency broadcasts prompt messages, and wherein prompt messages are for prompting related personnel to handle warning message;And in the case where the personnel for handling warning message perform corresponding processing warning message, close audio prompt system.
According to the other side of the embodiment of the present disclosure, a kind of dress based on first-aid system processing help information is additionally providedIt sets, comprising: third processor;And third memory, connect with third processor, for for third processor provide processing withThe instruction of lower processing step: the first aid information that receiving terminal apparatus is sent, wherein first aid information includes help information and terminalThe location information of the user of equipment;It shows first aid information, and opens audio prompt system, wherein audio prompt system is used for soundThe form of frequency broadcasts first aid prompt information, and wherein first aid prompt information is for prompting related personnel to handle first aid information;And in the case where the personnel for handling first aid information perform corresponding processing first aid information, close audio prompt system.
According to the other side of the embodiment of the present disclosure, a kind of dress based on insurance system processing help information is additionally providedIt sets, comprising: fourth processor;And the 4th memory, connect with fourth processor, for for fourth processor provide processing withThe instruction of lower processing step: the Claims Resolution information that receiving terminal apparatus is sent, wherein Claims Resolution information includes help information and terminalThe location information of the user of equipment;Display Claims Resolution information, and audio prompt system is opened, wherein audio prompt system is used for soundThe form broadcast Claims Resolution prompt information of frequency, wherein Claims Resolution prompt information is for prompting related personnel to handle Claims Resolution information;And in the case where the personnel of processing Claims Resolution information perform corresponding processing Claims Resolution information, close audio prompt system.
In the embodiments of the present disclosure, by terminal device by the help information of user be sent to corresponding help system andInsurance system, so that user no longer needs to make a phone call one by one to corresponding seek help center and insurance centre, no longer waste is moreTime.Simultaneously, between public security organ, medical aid and insurance service business unit can with request for data Authority sharing,So that can synchronize after one key of user is sought help and receive help information.So that relevant help system and insurance systemThe operation that the user that can timely seek help needs seeks help.So that user is without making a phone call one by one to alarm centerReported a case to the security authorities, first-aid centre is sought help and insurance centre is settled a claim etc., help information can be sent to by user with a keyHelp system and insurance system, seeking help to synchronize receives information of reporting a case to the security authorities.Quick and precisely responding, quickly rescue and related guarantor are reachedDangerous company accomplishes quickly to put on record the technical effect of Claims Resolution related to quickly making to insurant.And then solves existing citizenIn the case where facing a danger, needs to dial relevant unit's alarm or rescue phone one by one and need further in connection with insurance companyThe technical issues of carrying out many and diverse Claims Resolution formality.
Detailed description of the invention
Attached drawing described herein is used to provide further understanding of the disclosure, constitutes part of this application, this public affairsThe illustrative embodiments and their description opened do not constitute the improper restriction to the disclosure for explaining the disclosure.In the accompanying drawings:
Fig. 1 is for realizing the intelligent alarm according to the embodiment of the present disclosure 1 and the method for handling help informationHardware block diagram;
Fig. 2 is the intelligent alarm according to the embodiment of the present disclosure 1, is based on policing system processing help information, based on anxiousRescue the schematic diagram of system processing help information and the system based on insurance system processing help information;
Fig. 3 is the flow diagram of the method for the intelligent alarm according to the first aspect of the embodiment of the present disclosure 1;
Fig. 4 is the side based on policing system processing help information according to the second aspect of the embodiment of the present disclosure 1The flow diagram of method;
Fig. 5 is the side based on first-aid system processing help information according to the third of the embodiment of the present disclosure 1 aspectThe flow diagram of method;
Fig. 6 is the side based on insurance system processing help information according to the 4th aspect of the embodiment of the present disclosure 1The flow diagram of method;
Fig. 7 is the schematic diagram of the device of the intelligent alarm according to the first aspect of the embodiment of the present disclosure 2;
Fig. 8 is the dress based on policing system processing help information according to the second aspect of the embodiment of the present disclosure 2The schematic diagram set;
Fig. 9 is the dress based on first-aid system processing help information according to the third of the embodiment of the present disclosure 2 aspectThe schematic diagram set;
Figure 10 is the dress based on insurance system processing help information according to the 4th aspect of the embodiment of the present disclosure 2The schematic diagram set;
Figure 11 is the schematic diagram of the device of the intelligent alarm according to the first aspect of the embodiment of the present disclosure 3;
Figure 12 is the dress based on policing system processing help information according to the second aspect of the embodiment of the present disclosure 3The schematic diagram set;
Figure 13 is the dress based on first-aid system processing help information according to the third of the embodiment of the present disclosure 3 aspectThe schematic diagram set;
Figure 14 is the dress based on insurance system processing help information according to the 4th aspect of the embodiment of the present disclosure 3The schematic diagram set.
Specific embodiment
In order to make those skilled in the art more fully understand the technical solution of the disclosure, implement below in conjunction with the disclosureAttached drawing in example, is clearly and completely described the technical solution in the embodiment of the present disclosure.Obviously, described embodimentThe only embodiment of disclosure a part, instead of all the embodiments.Based on the embodiment in the disclosure, this field is commonDisclosure protection all should belong in technical staff's every other embodiment obtained without making creative workRange.
It should be noted that the specification and claims of the disclosure and term " first " in above-mentioned attached drawing, "Two " etc. be to be used to distinguish similar objects, without being used to describe a particular order or precedence order.It should be understood that using in this wayData be interchangeable under appropriate circumstances, so as to embodiment of the disclosure described herein can in addition to illustrating herein orSequence other than those of description is implemented.In addition, term " includes " and " having " and their any deformation, it is intended that coverCover it is non-exclusive include, for example, the process, method, system, product or equipment for containing a series of steps or units are not necessarily limited toStep or unit those of is clearly listed, but may include be not clearly listed or for these process, methods, productOr other step or units that equipment is intrinsic.
Embodiment 1
According to the present embodiment, provide a kind of intelligent alarm, based on policing system processing help information, based on first-aid systemHandle help information and the embodiment of the method based on insurance system processing help information, it should be noted that in the stream of attached drawingThe step of journey illustrates can execute in a computer system such as a set of computer executable instructions, although also, flowingLogical order is shown in journey figure, but in some cases, it can be to be different from shown or described by sequence execution hereinThe step of.
Embodiment of the method provided by the present embodiment can be in mobile terminal, terminal or similar arithmetic unitMiddle execution.Fig. 1 is shown one kind and is handled help information for realizing intelligent alarm, based on policing system, based at first-aid systemManage the hardware knot of the terminal (or mobile device) of help information and the method based on insurance system processing help informationStructure block diagram.As shown in Figure 1, terminal 10 (or mobile device 10) may include it is one or more (in figure using 102a,102b ... ..., 102n are shown) (processor 102 can include but is not limited to Micro-processor MCV or programmable to processor 102The processing unit of logical device FPGA etc.), memory 104 for storing data and the transmission module for communication function106.It in addition to this, can also include: display, input/output interface (I/O interface), the port universal serial bus (USB)(a port that can be used as in the port of I/O interface is included), network interface, power supply and/or camera.The common skill in this fieldArt personnel are appreciated that structure shown in FIG. 1 is only to illustrate, and do not cause to limit to the structure of above-mentioned electronic device.For example,Terminal 10 may also include the more perhaps less component than shown in Fig. 1 or match with different from shown in Fig. 1It sets.
It is to be noted that said one or multiple processors 102 and/or other data processing circuits lead to hereinCan often " data processing circuit " be referred to as.The data processing circuit all or part of can be presented as software, hardware, firmwareOr any other combination.In addition, data processing circuit for single independent processing module or all or part of can be integrated to meterIn any one in other elements in calculation machine terminal 10 (or mobile device).As involved in the embodiment of the present disclosure,The data processing circuit controls (such as the selection for the variable resistance end path connecting with interface) as a kind of processor.
Memory 104 can be used for storing the software program and module of application software, such as the intelligence in the embodiment of the present disclosureAlarm is handled help information based on policing system processing help information, based on first-aid system and is asked based on insurance system processingCorresponding program instruction/the data storage device of the method for supplementary information, processor 102 are stored in memory 104 by operationSoftware program and module realize the intelligence of above-mentioned application program thereby executing various function application and data processingAlarm is handled help information based on policing system processing help information, based on first-aid system and is asked based on insurance system processingThe method of supplementary information.Memory 104 may include high speed random access memory, may also include nonvolatile memory, such as one orMultiple magnetic storage devices, flash memory or other non-volatile solid state memories.In some instances, memory 104 can be intoOne step includes the memory remotely located relative to processor 102, these remote memories can pass through network connection to calculatingMachine terminal 10.The example of above-mentioned network includes but is not limited to internet, intranet, local area network, mobile radio communication and its groupIt closes.
Transmitting device 106 is used to that data to be received or sent via a network.Above-mentioned network specific example may includeThe wireless network that the communication providers of terminal 10 provide.In an example, transmitting device 106 includes a networkAdapter (Network Interface Controller, NIC), can be connected by base station with other network equipments so as toIt is communicated with internet.In an example, transmitting device 106 can be radio frequency (Radio Frequency, RF) module,It is used to wirelessly be communicated with internet.
Display can such as touch-screen type liquid crystal display (LCD), the liquid crystal display aloow user withThe user interface of terminal 10 (or mobile device) interacts.
Herein it should be noted that in some optional embodiments, above-mentioned computer equipment shown in FIG. 1 (or movement is setIt is standby) it may include hardware element (including circuit), software element (including the computer generation that may be stored on the computer-readable mediumCode) or both hardware element and software element combination.It should be pointed out that Fig. 1 is only a reality of particular embodimentExample, and it is intended to show that the type for the component that may be present in above-mentioned computer equipment (or mobile device).
Fig. 2 is the intelligent alarm according to the present embodiment, is based on policing system processing help information, based on first-aid systemHandle the schematic diagram of help information and the system based on insurance system processing help information.Referring to shown in Fig. 2, the system packetIt includes: terminal device 200, the first help system 310, the second help system 320 and insurance system 330.Wherein, such as but notIt is limited to, the first help system 310 can be 110 alarm systems, and the second help system 320 can be 120 first-aid systems, insurance systemSystem 330 can be Hospitalization insurance system.Then, in the case where user 410 is in needs and succours, user 140 can pass through endThe intelligent alarm APP run in end equipment 200 (such as: the mobile phone of user 410) carries out one to help system and insurance systemKey is sought help.
Further, user 410 is completed when carrying out the registration of account on the intelligent alarm APP on terminal device 200Real name authentication and personal information relevant to user 410.Thus, it is stored with user's 410 on intelligent alarm APPResident identification card or expatriate's passport and Hong Kong, Macao and Taiwan personnel's residence permit.The personal information of user 410 includes name, identity cardNumber or passport number, resident address, temporarily inhabitation address, telephone number, emergency contact's name and phone, insured guarantorDangerous company, declaration form number etc..
Further, it before user 410 wants to report a case to the security authorities by the intelligent alarm APP on terminal device 200, needsCarry out identification, with prevent from setting off false alarms and disorderly alarm the phenomenon that.Wherein, user 410 can by voice recognition,Recognition of face and fingerprint recognition etc. carry out identification.After the operation that user 410 completes identification, user 410 canTo select corresponding help system and insurance system according to the actual conditions of itself.Such as: user 410 is the green light the case whereUnder when passing through road, knocked down by a trolley, lead to fracture of lower leg.At this point, user 410 (can use on terminal device 200The mobile phone at family 410) intelligent alarm APP on input and help information and select to 110 alarm systems (i.e. the first help system310), 120 first-aid systems (i.e. the second help system 320) and insurance system 330 (i.e. Hospitalization insurance system) one key of progress are askedIt helps.End user 410 help information can be sent to selected help system in the form that a key is sent and insurance isSystem.It should be noted that terminal device 200, the first help system 310, the second help system 320 and insurance in systemSystem 330.Applicable hardware configuration recited above.
Under above-mentioned running environment, according to the first aspect of the present embodiment, a kind of method of intelligent alarm is provided, it shouldMethod is realized by terminal device 200 shown in Fig. 2.Fig. 3 shows the flow diagram of this method, refering to what is shown in Fig. 3, the partyMethod includes:
S302: the help information of user's input is received;
S304: the help system and insurance system of processing help information are determined;And
S306: help information is sent to help system and insurance system.
As described in background, domestic and international citizen personnel, are occurring public security burst case, traffic thing at presentTherefore fire incident, critically ill needs rescue etc. is in emergency circumstances, needs to dial relevant unit's alarm or rescue phone one by one.It makes a phone call to need to waste one by one the more time, and since the matter is urgent, description are not known and address insufficient is thin, is easyCause situations such as responding is slow, it is slow to give first aid to, arrival scene is slow and searching spot is difficult generation.More so as to cause accident and caseSeriously, so that critically ill be not achieved timely rescue, many life is caused to increase due to the therapeutic time delay death rate.AndAnd there is also the generations of following phenomenon: major disease, body disability and insurant or family members settle a claim after dieing that difficult, formality is numerousMiscellaneous and multiple race insurance company etc.;Also forget oneself also to insure, be that insurance company, family, what insurance and ensure, such asWhose etc. what contact and contact;And insurant dies insurance, family members can not be reported not to know there is insurance, does not report and does not look for insurance publicDepartment, insurance company is ignorant, the loophole for Claims Resolution of not actively visiting occurs etc..The generation of these phenomenons not only causes insurance rowIndustry and insurance company's reputation, which are damaged, also creates undesirable social influence.
Therefore, for above-mentioned existing citizen in the case where facing a danger, need to dial relevant unit's alarm one by oneOr give first aid to phone and need the technical issues of carrying out many and diverse Claims Resolution formality further in connection with insurance company, it present embodiments providesA kind of method of intelligent alarm.Refering to what is shown in Fig. 2, being hit when user 410 passes through road in the case where green light by a trolley, lead to fracture of lower leg, and car owner's accident of trolley is escaped.At this point, user 410 can on terminal device 200 (i.e. user410 mobile phone) intelligent alarm APP on input help information.Wherein user 410 can input in such a way that text inputsHelp information can also input help information by way of tone information.At this point, the reception user 410 of terminal device 200 is defeatedThe help information entered.
Further, terminal device 200 determines the help system and insurance system of processing help information.Wherein, terminalEquipment 200 can determine help system and insurance system according to the selection of user 410, can also be inputted according to user 410Help information automatically selects help system and insurance system.Such as: user 410 input be emergency warning information the case whereUnder, it is the first help system 320 (i.e. 110 alarm systems) and terminal device that terminal device 200, which automatically selects help system,Help information is automatically sent to corresponding insurance system (such as personal safety insurance system) according to user's policy information by 200.?In the case that user 410 inputted is not emergency warning information, terminal device 200 determines to seek help according to the selection of user 410 isSystem, and corresponding insurance system is automatically selected according to user's policy information.
Further, selected help system for the first help system 310 (i.e. 110 alarm systems) in user 410 andIn the case where second help system 320 (i.e. 120 first-aid systems), terminal device 200 according to the user's choice, determines that processing is sought helpThe help system of information is 320 (i.e. 120 first aid systems of the first help system 310 (i.e. 110 alarm systems) and the second help systemSystem), and determine that insurance system is insurance system 330 (i.e. Hospitalization insurance system) according to policy information.Then terminal device 200 willThe help information is sent to the first help system 310, the second help system 320 and insurance system 330.
To which the help information of user 410 is sent to corresponding seek help by 200 1 key of terminal device and is by the present embodimentSystem and insurance system, so that user 410 no longer needs to make a phone call one by one to corresponding seek help center and insurance centre, no longerWaste the more time.So that relevant help system and insurance system can timely carry out the user that needs are sought helpThe operation sought help.So that user is without making a phone call one by one to alarm center to report a case to the security authorities, first-aid centre seeks help andInsurance centre is settled a claim etc., and help information can be sent to help system and insurance system with a key by user, synchronization of seeking helpReceive information of reporting a case to the security authorities.Reach quick and precisely responding, quick rescue and related insurance company insurant is accomplished quickly to put on recordQuickly make the technical effect of related Claims Resolution.And then solve existing citizen in the case where facing a danger, it needs one by oneIt dials relevant unit's alarm or rescue phone and the technology for carrying out many and diverse Claims Resolution formality further in connection with insurance company is needed to askTopic.
Optionally, further includes: determine the location information of user;And the location information of user is sent to help system.
Specifically, terminal device 200 it needs to be determined that user 410 location information, and by the location information of user 410 sendTo help system.Such as: when user 410 passes through road in the case where green light, is knocked down by a trolley, lead to fracture of lower leg.At this point, terminal device 200 it needs to be determined that user 410 location information.Wherein the location information of user 410 can be People's SquareNorth side.Then the location information of user 410 is sent to help system by terminal device 200.Wherein help system can be firstHelp system 310 (110 alarm system) and the second help system 320 (120 first-aid system).At this point, the first help system 310(110 alarm system) and the second help system 320 (120 first-aid system) can be by the location informations that receive, quicklySpot is gone to, is timely sought help user 410.Pass through the personal safety for having ensured user of maximum magnitude.
In addition, terminal device 200 can be according to the permission of each help system, it selectively will be related to user 410Personally identifiable information, family information, all policy informations, the alarm case information of generation and personnel health's degree of disabilityInformation etc. is sent to corresponding help system.
Optionally it is determined that processing help information help system operation, comprising: help information be not emergency alarm letterIn the case where breath, the first choice instruction of user's input is received, wherein first choice instruction is used to indicate user from multiple candidatesThe help system of the processing help information selected in help system;It is instructed according to first choice, determines asking for processing help informationAuxiliary system.
Specifically, terminal device 200 determines the operation of the help system of processing help information, comprising: terminal device 200 existsIn the case that help information is not emergency warning information, the first choice instruction that user 410 inputs is received.Wherein first choice refers toEnable the help system for being used to indicate the processing help information that user selects from multiple candidate help system.Such as: user 410 existsIt when passing through road in the case where green light, is knocked down by a trolley, leads to fracture of lower leg, and car owner's accident of trolley is escaped.SoThe intelligent alarm APP run in 410 registration terminal equipment 200 of user afterwards, and input after help information, it is asked from multiple candidatesThe system that will be sought help is selected in auxiliary system and multiple insurance systems.The help system of plurality of candidate can be with are as follows: 110Alarm system, 119 fire alarms and rescue system, 120 first-aid systems, 122 traffic accident signaling systems and 12122 highwaysAlarm rescue system etc..
Further, user 410 has selected 110 alarms in multiple candidate help system according to itself actual conditionsSystem, 120 first-aid systems and 122 traffic accident signaling systems.At this time user 410 input first choice instruction for selection to110 alarm systems, 120 first-aid systems and 122 traffic accident signaling systems are sought help.At this point, terminal device 200 according toFamily 410 input first choice instruction, determine processing help information help system be 110 alarm systems, 120 first-aid systems withAnd 122 traffic accident signaling system.In this way, allow user according to the autonomous selection of the actual conditions of itself atManage the help system of help information.And then closer to the actual demand of user 410, the using effect of user is improved.
Optionally it is determined that processing help information help system operation, comprising: help information be emergency warning informationIn the case where, determine that help system is 110 alarm systems.
Specifically, terminal device 200 determines the operation of the help system of processing help information, comprising: is in help informationIn the case where emergency warning information, terminal device 200 determines that help system is 110 alarm systems.Such as: user 410 is in quiltIn the case where threat to life safety, when then user 410 inputs the help information of emergency alarm (SOS) to intelligent alarm APP,Terminal device 200 determines that help system is 110 alarm systems (i.e. the first help system 310).In addition, terminal device 220 is synchronousOpen locating and tracking and recording synchronous transfer function, and then location information that user 410 is at present and by recording letterBreath is sent to 110 alarm systems.In this way, it is in terminal device 200 in user 410 and is compromised lifeIn the case where safety, intelligent help user 410 determines that help system is 110 alarm systems, so can intelligence by user410 help information is sent to 110 alarm systems.Allow 110 alarm systems relevant to user 410 according to what is receivedInformation carries out fast and accurately responding, timely rescues user 410.
Optionally it is determined that the operation of the location information of user, comprising: receiving the second selection instruction of user's inputIn the case of, according to the second selection instruction, the location information of user is determined, wherein the second selection instruction is used to indicate user from multipleThe location information of the user selected in position candidate;And the case where being not received by the second selection instruction of user's inputUnder, positioning system is opened, and the location information of user is determined by positioning system.
Specifically, after the operation that user 410 completes selection help system and insurance system, user 410 can rootAccording to the actual conditions of itself, the location information of user 410 is selected from multiple candidate location informations.Plurality of candidate bit confidenceBreath can be the home address of user 410, stay temporarily address or other addresses.Then user 410 inputs institute to terminal device 200The location information of selection.Such as: the location information that user 410 selects from multiple candidate location informations for user 410 familyAddress.At this point, terminal device 200 is in the second selection instruction for receiving the input of user 410, (location information selected is familyFront yard address) in the case where, according to the second selection instruction, determine that the location information of user is the home address of user 410.
Further, position corresponding with its actual conditions is not found from multiple candidate location informations in user 410In the case that information or user 410 select location information without the time, i.e., terminal device 200 is not received by userIn the case where second selection instruction of 410 inputs, terminal device 200 opens positioning system, and determines user by positioning system410 location information.In this way, user is not only allowed to select most suitable position according to the actual conditions of itselfInformation also makes in the case where user does not select location information due to other, and terminal device 200 can automatically turn onPositioning system, and then obtain the location information of user.Allow the help system of processing user's help information in time and accurateAcquisition user location information, the personnel such as related police service or rescue can be allowed accurately quickly to reach scene, and then it is timely rightUser succours.
Optionally, help information is sent to before the operation of help system and insurance system, comprising: in response to userHelp information is sent to the help system of processing help information and the first confirmation instruction of insurance system by the confirmation of input, is shownShow indicating risk information corresponding with the first confirmation instruction, wherein indicating risk information is used to indicate user and needs to undertake and vacationThe relevant legal liabilities of operation of alarm and malice alarm;And instructed in response to the second confirmation of user's input, it will seek helpInformation is sent to the help system and insurance system of processing help information, wherein the second confirmation instruction is used to indicate user's confirmationIt bears legal responsibility.
Specifically, help information is sent to processing help information by the confirmation that terminal device 200 is inputted in response to user 410Help system and insurance system instruction, show indicating risk information, reported for prompting user 410 to need to undertake with falseAlert and malice alarm the relevant legal liabilities of operation.Such as: user 410 has selected to 110 alarm systems, 120 first aid systemsSystem and Hospitalization insurance system send help information, and then user 410 has input the instruction of key transmission.At this point, terminal device200 show indicating risk information in eye-catching mode, and if then prompt 410 spurious alarm of user or malice alarm if, needUndertake corresponding legal liabilities.And in the case where the confirmation for receiving the input of user 410 undertakes corresponding legal liabilities, eventuallyHelp information can be just sent to identified help system and insurance system by end equipment 200.To, in this way,Having prompted user's needs to undertake, relevant legal liabilities of perhaps maliciously alarming to spurious alarm reduce spurious alarm or malice is alarmedThe phenomenon that generation.
According to the second aspect of the present embodiment, a kind of method based on policing system processing help information is provided, it shouldMethod is realized by the first help system 310 shown in Fig. 2.Fig. 4 shows the flow diagram of this method, refering to what is shown in Fig. 4,This method comprises:
S402: the warning message that receiving terminal apparatus is sent, wherein warning message includes help information and terminal deviceUser location information;
S404: display alarm information, and audio prompt system is opened, wherein audio prompt system is used in the form of audioPrompt messages are broadcasted, wherein prompt messages are for prompting related personnel to handle warning message;And
S406: it in the case where the personnel for handling warning message perform corresponding processing warning message, closes audio and mentionsShow system.
Specifically, the warning message that 310 receiving terminal apparatus 200 of the first help system is sent.Wherein warning message includesThe location information of help information and user 410 that terminal device 200 inputs.Then the first help system 310 display receivesWarning message, and open audio prompt system.Police are reminded to pay close attention to the report received by way of showing summation tone frequencyAlert information.Then the case where the personnel (such as: user 420) for handling warning message perform corresponding processing warning messageUnder, the first help system 310 closes audio prompt system.In addition, the first help system 310 goes back the transmission of receiving terminal apparatus 200Personal information relevant to user 410.Wherein the personal information of user can be with are as follows: the identity information of user, family information withAnd emergency contact information etc..
To in this way, so that alarm center timely obtains more acurrate detailed correlation and reports a case to the security authorities first aid information.Avoid describing in phone not in detail, do not know that whom alarm people is, 110 receive a crime report the too many phenomenon of the harassing calls such as the spurious alarm being connected toOccur.Accomplish to report a case to the security authorities system of real name, falseness reports a case to the security authorities and undertakes corresponding legal liabilities.It allows and is on the hazard in burst alert and the personIn the case of, the warning message received by the first help system 310, can be improved responding efficiency and obtain in more detail it is accurateInformation of reporting a case to the security authorities, avoid finding position difficulty and waste time more, phenomena such as leading to personnel death, causing impact development more seriousGeneration.
Own in addition, relevant police can print the single or transmission alarm people that receives a crime report by the first help system 310Relevant information warns terminal installation/mobile phone to single.Meanwhile responding state can be paid close attention at any time by the first help system 310, confirmResponding finishes processing result feedback, and achieves responding data etc..
In terms of according to the third of the present embodiment, a kind of method based on first-aid system processing help information is provided, it shouldMethod is realized by the second help system 320 shown in Fig. 2.Fig. 5 shows the flow diagram of this method, refering to what is shown in Fig. 5,This method comprises:
S502: the first aid information that receiving terminal apparatus is sent, wherein first aid information includes help information and terminal deviceUser location information;
S504: display first aid information, and audio prompt system is opened, wherein audio prompt system is used in the form of audioBroadcast first aid information;And
S506: it in the case where the personnel for handling first aid information perform corresponding processing first aid information, closes audio and mentionsShow system.
Specifically, the first aid information that 320 receiving terminal apparatus 200 of the second help system is sent.Wherein first aid information includesThe location information of help information and user 410 that terminal device 200 inputs.Then the second help system 320 display receivesFirst aid information, and open audio prompt system.Medical worker is reminded to pay close attention to the urgency received by way of showing summation tone frequencyRescue information.Then the case where the personnel (such as: user 430) for handling first aid information perform corresponding processing first aid informationUnder, the second help system 320 closes audio prompt system.
In addition, the second help system 320 goes back the personal information relevant to user 410 of the transmission of receiving terminal apparatus 200.ItsThe personal information of middle user can be with are as follows: identity information, family information, emergency contact information and the personnel health's disability of userDegree information etc..Such as: medical worker can learn whether user 410 has by the personnel health's degree of disability information receivedWithout medical history, whether to drug allergy etc..So that medical worker during succouring user 410, can avoid in timeThe generation of unnecessary fortuitous casualty phenomenon.
To in this way, so that First aid station timely obtains more acurrate detailed related first aid information.It avoidsIt describes not detailed in phone and does not know that emergency people is that whose phenomenon occurs.It allows in fire, critically ill cannot rescue in timeIt controls and when victim's identity validation is difficult when victim is caused to die for traffic accident, passes through the second help system 320The first aid information received, can be improved relief efficiency and information is accurately succoured in acquisition in more detail, avoid finding position difficultyWaste time more, phenomena such as leading to personnel death, causing impact development more serious generation.
In addition, relevant first-aid personnel can or transmission emergency people institute single by the printable emergency of the second help system 320There is relevant information to giving first aid to terminal installation/mobile phone.Meanwhile rescue state can be paid close attention to by the first help system 310 at any time, reallyThe rescue of recognizing finishes processing result feedback, and achieves rescue data etc..
In addition, providing a kind of side based on insurance system processing help information according to the 4th of the present embodiment the aspectMethod, this method are realized by insurance system 330 shown in Fig. 2.Fig. 6 shows the flow diagram of this method, with reference to Fig. 6 instituteShow, this method comprises:
S602: the Claims Resolution information that receiving terminal apparatus is sent, wherein Claims Resolution information includes help information and terminal deviceUser location information;
S604: display Claims Resolution information, and audio prompt system is opened, wherein audio prompt system is used in the form of audioBroadcast Claims Resolution information;And
S606: it in the case where the personnel of processing Claims Resolution information perform corresponding processing Claims Resolution information, closes audio and mentionsShow system.
Specifically, the Claims Resolution information that 300 receiving terminal apparatus 200 of insurance system is sent.Wherein Claims Resolution information includes terminalThe location information of help information and user 410 that equipment 200 inputs.Then insurance system 330 shows the Claims Resolution letter receivedBreath, and open audio prompt system.Claims personnel is reminded to pay close attention to the Claims Resolution information received by way of showing summation tone frequency.SoAfterwards in the case where the personnel (such as: user 440) of processing Claims Resolution information perform corresponding processing Claims Resolution information, insurance systemSystem 330 closes audio prompt system.In addition, the first help system 310 go back receiving terminal apparatus 200 transmission with 410 phase of userThe personal information of pass.Wherein the personal information of user can be with are as follows: identity information, emergency contact information and the declaration form letter of userBreath etc..
To in this way, allow insurance service enterprise institution according to merit application and obtain related protectedDangerous demographic data's shared information.Subtract out various proofs and paper, the uneven trouble repeatedly run of data.And then improve reasonEfficiency is paid for, and timely obtains related insurant condition-inference of being hospitalized and the detailed datas such as treats, dies.Allow to according to guarantorDangerous contract energy proactive contact insurant and relatives, quickly Claims Resolution.
It meets dangerous personnel in addition, relevant and can connect that danger is single or all phases of dangerous people are reported in transmission by the way that insurance system 330 is printableInformation is closed to nuclear risks staff terminal equipment/mobile phone.It can also judge whether to meet Claims Resolution condition by the Claims Resolution information receivedAnd Claims Resolution result feedback.Opinion can also be carried out under the conditions of Claims Resolution is completed or do not met in Claims Resolution and stay shelves, connect the dangerous data that singly finishSituation system archive etc..
In addition, refering to what is shown in Fig. 1, providing a kind of storage medium 104 according to the 5th of the present embodiment the aspect.StorageMedium 104 includes the program of storage, wherein the method as described in processor execution any of the above one in program operation.
To, in the present embodiment, by terminal device by the help information of user be sent to corresponding help system withAnd insurance system no longer wastes more so that user no longer needs to make a phone call one by one to corresponding seek help center and insurance centreMore times.It simultaneously, can be total with request for data permission between public security organ, medical aid and insurance service business unitIt enjoys, so that can synchronize after one key of user is sought help and receive help information.So that relevant help system and insurance systemThe operation that the user that system can timely seek help to needs seeks help.So that user without making a phone call into alarm one by oneThe heart is reported a case to the security authorities, first-aid centre is sought help and insurance centre is settled a claim etc., and user can be sent help information with a keyTo help system and insurance system, seeking help to synchronize receives information of reporting a case to the security authorities.Quick and precisely responding, quickly rescue and correlation are reachedInsurance company accomplishes quickly to put on record the technical effect of Claims Resolution related to quickly making to insurant.And then solve existing public affairsThe people need to dial relevant unit's alarm or rescue phone one by one and need public further in connection with insurance in the case where facing a dangerDepartment carries out the technical issues of many and diverse Claims Resolution formality.
It needs further to supplement, seeking help person no longer needs constituent parts to make a phone call one by one, and then wastes the more time.TogetherWhen seeking help person personal information, location information, recorded message, security situation, traffic accident, alert development trend and body shapeThe data such as state synchronous transfer is to relevant unit.
Further, each supervisory level can be obtained according to the difference of the region administration authority of itself from help systemRelevant information within weighting limit.Such as: the top and part higher level of alarm center can inquire at any time to have access in alarmEach case of the heart, and the permission that common police have is limited.It further, can basis between each systemThe case details of related personnel are transferred in case demand application, and just be can be carried out after correlation leader's examination & approval and had access to behaviour accordinglyMake.Such as: Hospitalization insurance system is according to Claims Resolution demand, to the diagnostic data of 120 first-aid system application calling and obtaining users, and in first aidCorresponding diagnostic data could be obtained after leader's examination & approval of system, and then can be directly according to the diagnostic data of acquisition and then phaseThe Claims Resolution operation answered.In this way, interconnecting between each system has been achieved the effect that.
Further, it receives a crime report and First aid station can timely obtain more acurrate detailed related first aid information, avoid electricityDescribed in words not in detail, whom alarm people do not know, that 110 alarm centers are connected to the harassing calls such as spurious alarm is too many.Accomplish to report a case to the security authoritiesSystem of real name, falseness needs of reporting a case to the security authorities undertake corresponding legal liabilities.It is on the hazard in burst alert, the person, is fire, critically illLess than timely treatment, traffic accident die identity validation it is difficult situations such as occur when, responding/rescue efficiency can be improved and obtainTake accurately report a case to the security authorities in more detail/give first aid to information, it is difficult to avoid finding seeking help person position, wastes time too many, to lose bestOpportunity of seeking help etc..And then phenomena such as leading to personnel death, causing impact development more serious generation.
Further, insurance service enterprise institution according to merit application and obtains related insurant person's data sharing letterBreath subtracts out various proofs and paper, the uneven trouble repeatedly run of data.And then improve Claims Resolution efficiency.And it obtains in timeRelated insurant condition-inference of being hospitalized is taken the detailed datas such as to treat, die, according to insurance contract energy proactive contact insurantAnd relatives, quickly Claims Resolution.And then the service quality of insurance business is promoted, it is the insurer for having social responsibility He taking on.
It should be noted that for the various method embodiments described above, for simple description, therefore, it is stated as a series ofCombination of actions, but those skilled in the art should understand that, the present invention is not limited by the sequence of acts described becauseAccording to the present invention, some steps may be performed in other sequences or simultaneously.Secondly, those skilled in the art should also knowIt knows, the embodiments described in the specification are all preferred embodiments, and related actions and modules is not necessarily of the inventionIt is necessary.
Through the above description of the embodiments, those skilled in the art can be understood that according to above-mentioned implementationThe method of example can be realized by means of software and necessary general hardware platform, naturally it is also possible to by hardware, but it is very muchIn the case of the former be more preferably embodiment.Based on this understanding, technical solution of the present invention is substantially in other words to existingThe part that technology contributes can be embodied in the form of software products, which is stored in a storageIn medium (such as ROM/RAM, magnetic disk, CD), including some instructions are used so that a terminal device (can be mobile phone, calculateMachine, server or network equipment etc.) execute method described in each embodiment of the present invention.
Embodiment 2
Fig. 7 shows the device 700 of the intelligent alarm according to the first aspect of the present embodiment, the device 700 withIt is corresponding according to method described in the first aspect of embodiment 1.Refering to what is shown in Fig. 7, the device 700 includes: the first reception mouldBlock 710, for receiving the help information of user's input;First determining module 720, for determining that handling seeking help for help information isSystem and insurance system;And first sending module 730, for help information to be sent to help system and insurance system.
Optionally, further includes: the second determining module, for determining the location information of user;And second sending module, it usesIn the location information of user is sent to help system.
Optionally, the first determining module 720, comprising: receiving submodule, for not being emergency warning information in help informationIn the case where, the first choice instruction of user's input is received, wherein first choice instruction is used to indicate user and asks from multiple candidatesThe help system of the processing help information selected in auxiliary system;And first determine submodule, for being instructed according to first choice,Determine the help system of processing help information.
Optionally, the first determining module 720, comprising: second determines submodule, for being emergency alarm letter in help informationIn the case where breath, determine that help system is 110 alarm systems.
Optionally, the second determining module, comprising: third determines submodule, in the second choosing for receiving user's inputIn the case where selecting instruction, according to the second selection instruction, the location information of user is determined, wherein the second selection instruction is used to indicate useThe location information for the user that family is selected from multiple position candidates;And the 4th determine submodule, for being not received by useIn the case where second selection instruction of family input, positioning system is opened, and determines the location information of user by positioning system.
Optionally, further includes: the first display module, for help information to be sent to help system in the first sending moduleAnd before insurance system, in response to user input confirmation by help information be sent to processing help information help system withAnd the first confirmation instruction of insurance system, show indicating risk information corresponding with the first confirmation instruction, wherein indicating riskInformation is used to indicate user and needs to undertake legal liabilities relevant to the operation of spurious alarm and malice alarm;And third is sentModule, the second confirmation for inputting in response to user instruct, and help information is sent to seeking help for help information of processing and isSystem and insurance system are born legal responsibility wherein the second confirmation instruction is used to indicate user's confirmation.
Fig. 8 shows the device based on policing system processing help information according to the second aspect of the present embodiment800, the device 800 is corresponding with the method according to the second aspect of embodiment 1.Refering to what is shown in Fig. 8, the device 800It include: the second receiving module 810, for the warning message that receiving terminal apparatus is sent, wherein warning message includes help informationAnd the location information of the user of terminal device;Second display module 820 is used for display alarm information, and opens audio promptSystem, wherein audio prompt system is used to broadcast prompt messages in the form of audio, and wherein prompt messages are for mentioningShow that related personnel handles warning message;And first closedown module 830, for the personnel in processing warning message to reportIn the case that alert information performs corresponding processing, audio prompt system is closed.
Fig. 9 shows 900 based on first-aid system processing help information according to the third of the present embodiment aspect,Method of the device 900 described in terms of the third according to embodiment 1 is corresponding.With reference to shown in Fig. 9, the device 900 packetInclude: third receiving module 910, for the first aid information that receiving terminal apparatus is sent, wherein first aid information include help information withAnd the location information of the user of terminal device;Third display module 920 for showing first aid information, and opens audio prompt systemSystem, wherein audio prompt system is used to broadcast first aid prompt information in the form of audio, and wherein first aid prompt information is for promptingRelated personnel handles first aid information;And second closedown module 930, for the personnel in processing first aid information to first aidIn the case that information performs corresponding processing, audio prompt system is closed.
Figure 10 is shown according to the 4th aspect of the present embodiment based on insurance system processing help information1000, the device 1000 is corresponding with method described in the 4th aspect according to embodiment 1.Refering to what is shown in Fig. 10, the device1000 include: the 4th receiving module 1010, for the Claims Resolution information that receiving terminal apparatus is sent, wherein Claims Resolution information includes seeking helpThe location information of the user of information and terminal device;4th display module 1020 for showing Claims Resolution information, and opens audioPrompt system, wherein audio prompt system is used for the broadcast broadcast Claims Resolution prompt information in the form of audio, wherein Claims Resolution prompt letterBreath is for prompting related personnel to handle Claims Resolution information;And third closedown module 1030, in processing Claims Resolution informationPersonnel to Claims Resolution information perform corresponding processing in the case where, close audio prompt system.
In addition, the present embodiment additionally provides a kind of portable personal hardware terminal: smartwatch formula (there is three proofings function, it can be withWhen be worn in wrist).There are the functions such as camera recognition of face, language identification, positioning and the acquisition of pulse sensed data simultaneously.WithThe function of key alarm can may be implemented in family by the smartwatch.Such as: user can by camera acquire face intoRow identification or language in-put carry out identity identification, are then alarmed by voice call dialog mode menu selection, and carry out confirmation reportAlert operation.User can also open the operation of pulse data acquisition while selecting medical aid simultaneously, and according to positioningSystem is by related data synchronous transfer to nearest medical first aid centring system.Medical first aid centring system is grasped at any timeThe vital signs of user.Further, user can be with long-pressing emergency alarm (SOS) button, and then smartwatch automatically turns on fixedBit function and sound-recording function is opened simultaneously, and turn-on data is synchronous sends transfer function the data of acquisition are transmitted to relevant askAuxiliary system.
To which in the embodiments of the present disclosure, the help information of user, which is sent to corresponding seek help, by terminal device isSystem and insurance system, so that user no longer needs to make a phone call one by one to corresponding seek help center and insurance centre, it is no longer unrestrainedTake the more time.It simultaneously, can be with request for data permission between public security organ, medical aid and insurance service business unitIt is shared, so that can synchronize after one key of user is sought help and receive help information.So that relevant help system and insuranceThe operation that the user that system can timely seek help to needs seeks help.So that user is without making a phone call one by one to alarmCenter is reported a case to the security authorities, first-aid centre is sought help and insurance centre is settled a claim etc., and user can be sent out help information with a keyIt send to help system and insurance system, seeking help to synchronize receives information of reporting a case to the security authorities.Quick and precisely responding, quickly rescue and phase are reachedSafe-on company accomplishes quickly to put on record the technical effect of Claims Resolution related to quickly making to insurant.And then it solves existingCitizen needs to dial relevant unit's alarm or rescue phone one by one and needs further in connection with insurance in the case where facing a dangerCompany carries out the technical issues of many and diverse Claims Resolution formality.
Embodiment 3
Figure 11 shows the device 1100 of the intelligent alarm according to the first aspect of the present embodiment, the device 1100It is corresponding with the method according to the first aspect of embodiment 1.With reference to shown in Figure 11, which includes: at firstManage device 1110;And first memory 1120, it is connect with first processor 1110, for providing place for first processor 1110It manages the instruction of following processing step: receiving the help information of user's input;Determine help system and the guarantor of processing help informationDangerous system;And help information is sent to help system and insurance system.
Optionally, first memory 1120 is also used to provide the finger for handling following processing step for first processor 1110It enables: determining the location information of user;And the location information of user is sent to help system.
Optionally it is determined that processing help information help system and insurance system operation, comprising: help information notIn the case where being emergency warning information, the first choice instruction of user's input is received, wherein first choice instruction is used to indicate useThe help system for the processing help information that family is selected from multiple candidate help system;And instructed according to first choice, it determinesHandle the help system of help information.
Optionally it is determined that processing help information help system operation, comprising: help information be emergency warning informationIn the case where, determine that help system is 110 alarm systems.
Optionally it is determined that the operation of the location information of user, comprising: receiving the second selection instruction of user's inputIn the case of, according to the second selection instruction, the location information of user is determined, wherein the second selection instruction is used to indicate user from multipleThe location information of the user selected in position candidate;And the case where being not received by the second selection instruction of user's inputUnder, positioning system is opened, and the location information of user is determined by positioning system.
Optionally, help information is sent to before the operation of help system and insurance system, comprising: in response to userHelp information is sent to the help system of processing help information and the first confirmation instruction of insurance system by the confirmation of input, is shownShow indicating risk information corresponding with the first confirmation instruction, wherein indicating risk information is used to indicate user and needs to undertake and vacationThe relevant legal liabilities of operation of alarm and malice alarm;And instructed in response to the second confirmation of user's input, it will askSupplementary information is sent to the help system and insurance system of processing help information, wherein to be used to indicate user true for the second confirmation instructionRecognize and bears legal responsibility.
Figure 12 shows the dress based on policing system processing help information according to the second aspect of the present embodiment1200 are set, the device 1200 is corresponding with the method according to the second aspect of embodiment 1.With reference to shown in Figure 12, the dressSetting 1200 includes: second processor 1210;And second memory 1220, it is connect with second processor 1210, for being secondProcessor 1210 provides the instruction for handling following processing step: the warning message that receiving terminal apparatus is sent, wherein warning messageThe location information of user including help information and terminal device;Display alarm information, and audio prompt system is opened, whereinAudio prompt system is used for the broadcast broadcast prompt messages in the form of audio, and wherein prompt messages are for prompting correlationPersonnel handle warning message;And the case where the personnel for handling warning message perform corresponding processing warning messageUnder, close audio prompt system.
Figure 13 shows the dress based on first-aid system processing help information according to the third of the present embodiment aspect1300 are set, method of the device 1300 described in terms of the third according to embodiment 1 is corresponding.With reference to shown in Figure 13, the dressSetting 1300 includes: third processor 1310;And third memory 1320, it is connect with third processor 1310, for being thirdProcessor 1310 provides the instruction for handling following processing step: the first aid information that receiving terminal apparatus is sent, wherein first aid informationThe location information of user including help information and terminal device;It shows first aid information, and opens audio prompt system, whereinAudio prompt system is used to broadcast first aid prompt information in the form of audio, and wherein first aid prompt information is for prompting related personnelFirst aid information is handled;And in the case where the personnel for handling first aid information perform corresponding processing first aid information,Close audio prompt system.
In addition, Figure 14, which is shown, handles help information based on insurance system according to the 4th aspect of the present embodimentDevice 1400, the device 1400 is corresponding with method described in the 4th according to embodiment 1 aspect.With reference to shown in Figure 14,The device 1400 includes: fourth processor 1410;And the 4th memory 1420, connect with fourth processor 1410, for forFourth processor 1410 provides the instruction for handling following processing step: the Claims Resolution information that receiving terminal apparatus is sent, wherein settling a claimInformation includes the location information of the user of help information and terminal device;Display Claims Resolution information, and audio prompt system is opened,Wherein audio prompt system is used for the broadcast Claims Resolution prompt information in the form of audio, wherein Claims Resolution prompt information is for prompting correlationPersonnel handle Claims Resolution information;And the case where the personnel of processing Claims Resolution information perform corresponding processing Claims Resolution informationUnder, close audio prompt system.
To, in the embodiments of the present disclosure, by a key by the help information of user be sent to corresponding help system withAnd insurance system no longer wastes more so that user no longer needs to make a phone call one by one to corresponding seek help center and insurance centreMore times.It simultaneously, can be total with request for data permission between public security organ, medical aid and insurance service business unitIt enjoys, so that can synchronize after one key of user is sought help and receive help information.So that relevant help system and insurance systemThe operation that the user that system can timely seek help to needs seeks help.So that user without making a phone call into alarm one by oneThe heart is reported a case to the security authorities, first-aid centre is sought help and insurance centre is settled a claim etc., and user can be sent help information with a keyTo help system and insurance system, seeking help to synchronize receives information of reporting a case to the security authorities.Quick and precisely responding, quickly rescue and correlation are reachedInsurance company accomplishes quickly to put on record the technical effect of Claims Resolution related to quickly making to insurant.And then solve existing public affairsThe people need to dial relevant unit's alarm or rescue phone one by one and need public further in connection with insurance in the case where facing a dangerDepartment carries out the technical issues of many and diverse Claims Resolution formality.
The serial number of the above embodiments of the invention is only for description, does not represent the advantages or disadvantages of the embodiments.
In the above embodiment of the invention, it all emphasizes particularly on different fields to the description of each embodiment, does not have in some embodimentThe part of detailed description, reference can be made to the related descriptions of other embodiments.
In several embodiments provided herein, it should be understood that disclosed technology contents can pass through othersMode is realized.Wherein, the apparatus embodiments described above are merely exemplary, such as the division of the unit, onlyA kind of logical function partition, there may be another division manner in actual implementation, for example, multiple units or components can combine orPerson is desirably integrated into another system, or some features can be ignored or not executed.Another point, shown or discussed is mutualBetween coupling, direct-coupling or communication connection can be through some interfaces, the INDIRECT COUPLING or communication link of unit or moduleIt connects, can be electrical or other forms.
The unit as illustrated by the separation member may or may not be physically separated, aobvious as unitThe component shown may or may not be physical unit, it can and it is in one place, or may be distributed over multipleIn network unit.It can select some or all of unit therein according to the actual needs to realize the mesh of this embodiment scheme's.
It, can also be in addition, the functional units in various embodiments of the present invention may be integrated into one processing unitIt is that each unit physically exists alone, can also be integrated in one unit with two or more units.Above-mentioned integrated listMember both can take the form of hardware realization, can also realize in the form of software functional units.
If the integrated unit is realized in the form of SFU software functional unit and sells or use as independent productWhen, it can store in a computer readable storage medium.Based on this understanding, technical solution of the present invention is substantiallyThe all or part of the part that contributes to existing technology or the technical solution can be in the form of software products in other wordsIt embodies, which is stored in a storage medium, including some instructions are used so that a computerEquipment (can for personal computer, server or network equipment etc.) execute each embodiment the method for the present invention whole orPart steps.And storage medium above-mentioned includes: that USB flash disk, read-only memory (ROM, Read-Only Memory), arbitrary access are depositedReservoir (RAM, RandomAccess Memory), mobile hard disk, magnetic or disk etc. be various to can store program codeMedium.
The above is only a preferred embodiment of the present invention, it is noted that for the ordinary skill people of the artFor member, various improvements and modifications may be made without departing from the principle of the present invention, these improvements and modifications are also answeredIt is considered as protection scope of the present invention.

Claims (10)

CN201811555810.8A2018-12-192018-12-19Intelligent alarm and the method and device for handling help informationPendingCN109671252A (en)

Priority Applications (1)

Application NumberPriority DateFiling DateTitle
CN201811555810.8ACN109671252A (en)2018-12-192018-12-19Intelligent alarm and the method and device for handling help information

Applications Claiming Priority (1)

Application NumberPriority DateFiling DateTitle
CN201811555810.8ACN109671252A (en)2018-12-192018-12-19Intelligent alarm and the method and device for handling help information

Publications (1)

Publication NumberPublication Date
CN109671252Atrue CN109671252A (en)2019-04-23

Family

ID=66144118

Family Applications (1)

Application NumberTitlePriority DateFiling Date
CN201811555810.8APendingCN109671252A (en)2018-12-192018-12-19Intelligent alarm and the method and device for handling help information

Country Status (1)

CountryLink
CN (1)CN109671252A (en)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication numberPriority datePublication dateAssigneeTitle
CN112201023A (en)*2020-09-092021-01-08良业科技集团股份有限公司One-key alarm method and device and one-key alarm system
CN112613738A (en)*2020-12-232021-04-06贵州迪普智能科技有限公司Intelligent construction site management system

Citations (8)

* Cited by examiner, † Cited by third party
Publication numberPriority datePublication dateAssigneeTitle
CN1187659A (en)*1997-01-051998-07-15河南省科学院应用物理研究所Intelligent automatic multi-alarm accepting network system
JP2008046907A (en)*2006-08-172008-02-28Takeo YamashitaSystem for monitoring and searching location movement
CN101632310A (en)*2005-10-032010-01-20约翰·R·布兰霍恩First aid information for mobile phone and electronic device
CN102685708A (en)*2011-02-282012-09-19福特全球技术公司Emergency response system
CN104123818A (en)*2014-07-102014-10-29上海师范大学Health monitoring rescue system and first aid method
CN104574251A (en)*2015-01-062015-04-29熊国顺Intelligent public safety information system and application method
CN107909781A (en)*2017-11-292018-04-13李修球Cloud alarm supplying system and method
CN108028006A (en)*2015-07-282018-05-11皇家飞利浦有限公司The service of registering based on personal button of seeking help

Patent Citations (8)

* Cited by examiner, † Cited by third party
Publication numberPriority datePublication dateAssigneeTitle
CN1187659A (en)*1997-01-051998-07-15河南省科学院应用物理研究所Intelligent automatic multi-alarm accepting network system
CN101632310A (en)*2005-10-032010-01-20约翰·R·布兰霍恩First aid information for mobile phone and electronic device
JP2008046907A (en)*2006-08-172008-02-28Takeo YamashitaSystem for monitoring and searching location movement
CN102685708A (en)*2011-02-282012-09-19福特全球技术公司Emergency response system
CN104123818A (en)*2014-07-102014-10-29上海师范大学Health monitoring rescue system and first aid method
CN104574251A (en)*2015-01-062015-04-29熊国顺Intelligent public safety information system and application method
CN108028006A (en)*2015-07-282018-05-11皇家飞利浦有限公司The service of registering based on personal button of seeking help
CN107909781A (en)*2017-11-292018-04-13李修球Cloud alarm supplying system and method

Cited By (2)

* Cited by examiner, † Cited by third party
Publication numberPriority datePublication dateAssigneeTitle
CN112201023A (en)*2020-09-092021-01-08良业科技集团股份有限公司One-key alarm method and device and one-key alarm system
CN112613738A (en)*2020-12-232021-04-06贵州迪普智能科技有限公司Intelligent construction site management system

Similar Documents

PublicationPublication DateTitle
US20230079231A1 (en)Response system with emergency response equipment locator
US12323557B2 (en)Apparatus and method for emergency dispatch
JP7267639B2 (en) responder network
US10341495B2 (en)Method, apparatus, and computer-readable medium for aiding emergency response
US7349706B2 (en)Location information of emergency call providing system using mobile network
EP4472262A2 (en)Systems and methods for providing assistance in an emergency
US20140025724A1 (en)Personal safety communication system
US20160148490A1 (en)Rapid response with direct connect for emergency responders
US20140120863A1 (en)Wireless device emergency services connection and panic button, with crime and safety information system
US12106650B2 (en)PSAP/public responder network integrations
US20220159443A1 (en)Personal safety and responder notification system and method
WO2011119273A2 (en)System and apparatus for locating and surveillance of persons and/or surroundings
US20170055138A1 (en)Computerized crime and suspicious activity reporting system
US11670152B2 (en)Alarm notification system
CN107278319A (en)The sensory perceptual system of intrusion in advance and distress signal reporting chain and its method serviced using SMS notification
US20170132900A1 (en)Monitoring zone escape remote management system and method therefor
US12062277B2 (en)Composing and transmitting customized alert messages to responders
KR20150008976A (en)Unspecified number of emergencies in the field adjacent to the location notification service members how
CN109671252A (en)Intelligent alarm and the method and device for handling help information
JP2019029918A (en)Emergency report system
HandlerAn island of chaos surrounded by a sea of confusion: The e911 wireless device location initiative
Banerjee et al.Empowering personal safety through mobile apps
US20160334231A1 (en)Computerized travel safety system
US12211368B2 (en)User preferences in responder network responder selection
US20250166489A1 (en)User preferences in responder network responder selection

Legal Events

DateCodeTitleDescription
PB01Publication
PB01Publication
SE01Entry into force of request for substantive examination
SE01Entry into force of request for substantive examination
RJ01Rejection of invention patent application after publication

Application publication date:20190423

RJ01Rejection of invention patent application after publication

[8]ページ先頭

©2009-2025 Movatter.jp