A kind of personalized product customization crowd raises platform and its operation methodTechnical field
The present invention relates to Internet service platform technology fields, and in particular, to a kind of personalized product customization crowd raises flatPlatform and its operation method.
Background technology
With flourishing for information technology and more highlighting for kownledge economy, economic globalization, social diversity, clientThe diversification of demand and personalized trend increasingly become mainstream.From the point of view of international and domestic Internet service platform, mainlyWhat user has to the pattern of hotel owner, i.e. hotel owner, what user buys, and such case is difficult to meet the individual demand of people,It is difficult to fully discharge the production capacity of factory, have the following problems：1. platform lacks activation inspiration, the public innovation of transmitting innovationFlow and method do not consider designer, the i.e. Innovation Demand of innovative personnel；2. not forming demand, design, producing and sellingA complete chain circle, cannot fully meet people's personalization product demand lack expression approach, cannot excite and setMeter person, plant design, production power；3. a not crowd raises platform, the works technical information of designer is disposably described, byUser carry out crowd raise production, cannot be satisfied technological development, market, fund, hatching, Credit Guarantee system various aspects demand；MoreIt cannot activate, innovation of serving the general public, and technological service Platform Designing lacks unified specification, interface is inconsistent, can not be smoothExchange data, and information is susceptible to redundancy；Traditional demand analysis, design, the standard of implementation is inconsistent, causes to serviceThe problems such as single success inefficiency of object etc..
Invention content
The purpose of the present invention is to provide a kind of personalized product customization platform and its operation methods, to solve above-mentioned backgroundThe problem of being proposed in technology.
To achieve the above object, the present invention provides the following technical solutions：
A kind of personalized product customization platform, including terminal, server-side, the terminal include the ends PC, mobile terminal, server-sideIncluding system host and data server connected to it, network server, network management workstation, the terminal and server-side networkConnection, the terminal are equipped with terminal APP, and server-side is equipped with shop administrative center system, platform management centring system, describedTerminal APP includes designer APP, user APP, factory APP, and the network management workstation is equipped with webmaster APP, the platform pipeIt includes order processing center subsystem, member management subsystem, data statistic analysis subsystem, advertising campaign pipe to manage centring systemManage subsystem, management of product subsystem, data center's subsystem, Content Management subsystem.
Further, the server-side passes through external interface and factory order system, supply-chain management system, storehouse managementSystem, CRM (customer relation management) system, ERP (Enterprise Resources Plan) system docking.
Further, the server-side and payment gateway, third party's storage/logistics platform, client service platform, marketing are flatPlatform docks.
Further, shop administrative center system is equipped with standard api interface, other people is facilitated to call.
Further, the server-side uses Hadoop data processing architectures.
A kind of operation method based on the personalized product customization platform, comprises the following specific steps that：
S1. data is made a report on by designer APP, factory APP respectively by designer, factory, sends out and enters platform application, userData, which is made a report on, by user APP carries out user's registration；
S2. platform management centring system audits the platform application of entering that designer, factory send, and is meeting platformIn the case of the condition of setting, audit by entering platform application；
S3. after designer is audited by platform, Original Architectural Design works are uploaded by designer APP, works attribute is carried out and setsIt sets, platform management centring system is submitted to carry out works audit；After the approval, original works restocking；
S4. after factory is audited by platform, the original works partial information of restocking is checked by factory APP；When factory looks forWhen to satisfied original works, the offer for obtaining original product (purchase or cooperation) intellectual property is proposed；
S5. the offer of factory is transferred to designer APP by platform, until designer reaches with factory agrees to that factory is setCount the desirable of the collaborative program of product；
S6. Design Works are changed into product by factory, that is, produce product；
S7. product restocking is sold by platform, user chooses the existing product of platform by user APP, finds satisfiedProduct buys product；
S8. designer's remuneration is given to designer by platform by collaborative program by designer APP, i.e. designer obtains worksRemuneration.
Further, the operation method based on the personalized product customization platform further includes following steps：
When factory fails to find satisfied original product on platform, factory passes through the issuing personalized designs of factory APPDemand, and be arranged and put the amount of money on someone's head or be divided into mechanism, to platform guarantee deposit；
Designer checks product design demand by designer APP, the product design demand chosen of submitting a tender；
Factory selectes the bid of designer by factory APP, and by designer according to bid complete design, factory is according to designIt is produced, Design Works is changed into product.
Further, the operation method based on the personalized product customization platform further includes following steps：
When user fails to find satisfied product on platform, by user APP on platform issuing personalized productDemand, and to platform guarantee deposit；
Designer checks product design demand by designer APP, the product design demand chosen of submitting a tender；
User selectes designer by user APP and determines design scheme, distributes production order automatically by platform to factory；
Factory decides whether to accept an order by factory APP, if factory accepts an order, factory produces individual character according to orderChange product；If factory does not accept an order, production order is redistributed to other factories by platform, until there is factory to receive to orderIt is single；
Factory produces personalized product according to order, and user finally obtains personalized product.
Further, the operation method based on the personalized product customization platform further includes following steps：
For the original works of designer after platform restocking, user chooses original works by platform, i.e., by platform to designThe original works of person carries out crowd and raises；
In the presence of all it after raising the production minimum quantity of an order for reaching designer and factory, distributes production order automatically by platform and is carried out to factoryProduction, is delivered by platform to customized user.
The demand title and demand details of ordinary user or factory's publication are typically to occur in the form of phrase, sentence,And the Service name serviced and service range filled in when designer or factory's registration are also to be gone out in the form of phrase and sentenceIt is existing.
Preferably, the operation method based on the personalized product customization platform, the platform management centring system settingThere is demand Matching Model, demand matching degree is calculated using fuzzy semantics similarity algorithm, then platform is according to self-built orderThe factors weighted averages such as service evaluation model score, demand matching degree, refusal number are recommended in the way of sorting from high to lowTo designer or factory, specially：
Since demand is typically all to be described in the form of phrase and sentence, platform is according to the preset service keyword collection of platformClose the demand keyword S={ S1, S2, S3 ... Sn } identified in requirement description, it is assumed that some university student designer is availableDesign service D={ D1, D2, D3 ..., Dk }, then by its one by one match group at similar matrix：
Then maximum is taken to the often row in matrix, then these maximum values is averaged；
Since each row in matrix lists some key words in sentence and a university student is capable of providingThe semantic similarity of all words is serviced, the matching degree of some designer and demand has thus been found out, matching degree formula is as follows：
Preferably, the operation method based on the personalized product customization platform, the platform management centring system settingThere is order placement service evaluation model, platform is for each order all in accordance with professional degree, attitude, service satisfaction, service timeThe factors such as number, complaint are given a mark (it is deduction item wherein to complain), and specific assessment algorithm is as follows：
If designer assesses six credit evaluation factor profession degree S, attitude T, service satisfaction M, service times NWeight w1 (0 is assigned respectively<w1<1)、w2(0<w2<1)、w3(0<w3<1)、w4(0<w4<1), the sum of weight is 1, i.e.,：w1+w2+W3+w4=1；
Professional degree S, attitude T, service satisfaction M set 5 grades, carry out 5 star marking by user, each star obtains0.2 point；Service times N takes the order numbers of system Successful Transaction；
This order placement service divides Hn=S × w1+T × w2+M × w3+N × w4；
Service total score of the designer on platformWherein HiThe service obtained for each orderPoint, C is to complain number, and n is weight.
Preferably, the operation method based on the personalized product customization platform, the platform management centring system settingThere are automatic recommendation and allocation algorithm,
System according to demand matching degree X, service score Hsum, refusal times N, D4 factor weighted average of distance according to fromHigh to Low mode is distributed automatically or recommended requirements are to designer/factory；Wherein platform regulation is at most refused 4 times daily, surpassesIt crosses 4 times, the order on the same day, which is not reallocated then, either recommends the designer or the factory, and often refuses once detain certainSame day recommended hour；Specific formula for calculation is as follows.
Automatic distribution or recommended requirements divide Q=X × w1+Hsum × w2+N × w3+D4 × w4,
Wherein w1 (0<w1<1)、w2(0<w2<1)、w3(-1<w3<0)、w4(0<w4<1), w1+w2+w4=1.
Compared with prior art, the beneficial effects of the invention are as follows：The personalized product customization platform of the present invention and its operationDesigner, factory, user are linked into the circulation loop of a system, make triple interaction by method by system combination,Demand, the innovation ability of designer, the production capacity of factory for fully excavating user make full use of innovation resources and production to provideSource.
Description of the drawings
Fig. 1 is the integrated stand composition of the embodiment of the present invention；
Fig. 2 is the overall flow schematic diagram of the embodiment of the present invention.
Specific implementation mode
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, completeSite preparation describes, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based onEmbodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every otherEmbodiment shall fall within the protection scope of the present invention.
Below with this designer group of university student designer, by taking personalized gift this product type as an example, to this hairIt is bright to be described.
Shown in referring to Fig.1, a kind of personalized product customization platform, including terminal, server-side, the terminal include the ends PC,Mobile terminal, server-side include system host and data server connected to it, network server, network management workstation, the endEnd and server-side network connection, the terminal are equipped with terminal APP, and server-side is equipped with shop administrative center system, platform pipeCentring system is managed, the terminal APP includes designer APP, user APP, factory APP, and the network management workstation is equipped with webmasterAPP, the platform management centring system include order processing center subsystem, member management subsystem, data statistic analysis pointSystem, advertising campaign management subsystem, management of product subsystem, data center's subsystem, Content Management subsystem.
The server-side passes through external interface and factory order system, supply-chain management system, warehouse management system, CRM(customer relation management) system, ERP (Enterprise Resources Plan) system docking, to carry out big data connectivity services.
The server-side is docked with payment gateway, third party's storage/logistics platform, client service platform, marketing platform, fromAnd complete the services such as payment, storage, logistics, customer service, marketing.Here, payment gateway can dock Unionpay, Alipay, wechat etc.；VisitorFamily service platform can also pass through the progress such as QQ, Wang Wang by the IM subsystems of platform itself；Marketing platform include short message,The marketing modes such as wechat, mail.
Shop administrative center system can carry out on one's own account/enter shop management setting, complete gift upload, promotion setSet, order management, the functions such as customer service management, be equipped with standard api interface, other people facilitated to call.
The server-side uses Hadoop data processing architectures.
In this way, just foring university student's creative design, gift customizes the link circuit at center, plant produced center.Pass throughThe modes such as wechat, APP reach the unobstructed effect of network communication.
With reference to shown in Fig. 2, a kind of operation method based on the personalized product customization platform, including following specific stepSuddenly：
S1. data is made a report on by designer APP, factory APP respectively by university student designer, factory, sends out and enters platform ShenPlease, user makes a report on data by user APP and carries out user's registration；
S2. platform management centring system audits the platform application of entering that university student designer, factory send, and is according withIn the case of the condition for closing platform setting, audit by entering platform application；
S3. after university student designer is audited by platform, Original Architectural Design works is uploaded by designer APP, carry out worksAttribute is arranged, and platform management centring system is submitted to carry out works audit；After the approval, original works restocking；
S4. after factory is audited by platform, the original works partial information of restocking is checked by factory APP；When factory looks forWhen to satisfied original works, the offer for obtaining original product (purchase or cooperation) intellectual property is proposed；
S5. the offer of factory is transferred to designer APP by platform, until university student designer reaches with factory agrees to factoryObtain the desirable of the collaborative program of deisgn product；
S6. Design Works are changed into product by factory, that is, produce product；
S7. product restocking is sold by platform, user chooses the existing product of platform by user APP, finds satisfiedProduct buys product；
S8. university student designer's remuneration is given to university student designer by platform by collaborative program by designer APP, i.e., greatlyStudent designer obtains works remuneration.
Further, the operation method based on the personalized product customization platform further includes following steps：
When factory fails to find satisfied original product on platform, factory passes through the issuing personalized designs of factory APPDemand, and be arranged and put the amount of money on someone's head or be divided into mechanism, to platform guarantee deposit；
University student designer checks product design demand by designer APP, the product design demand chosen of submitting a tender；
Factory selectes the bid of university student designer by factory APP, by university student designer according to bid complete design,Factory is produced according to design, and Design Works are changed into product.
Further, the operation method based on the personalized product customization platform further includes following steps：
When user fails to find satisfied product on platform, by user APP on platform issuing personalized productDemand, and to platform guarantee deposit；
University student designer checks product design demand by designer APP, the product design demand chosen of submitting a tender；
User selectes university student designer by user APP and determines design scheme, distributes production order automatically by platformTo factory；
Factory decides whether to accept an order by factory APP, if factory accepts an order, factory produces individual character according to orderChange product；If factory does not accept an order, production order is redistributed to other factories by platform, until there is factory to receive to orderIt is single；
Factory produces personalized product according to order, and user finally obtains personalized product.
Further, the operation method based on the personalized product customization platform further includes following steps：
The original works of university student designer is after platform restocking, and user chooses original works by platform, i.e., by platformCrowd is carried out to the original works of university student designer to raise；
In the presence of all after raising the production minimum quantity of an order for reaching university student designer and factory, production order is distributed automatically by platform to workFactory is produced, and is delivered to customized user by platform.
The demand title and demand details of ordinary user or factory's publication are typically to occur in the form of phrase, sentence,And the Service name serviced and service range filled in when university student designer or factory's registration are also with phrase and sentenceForm occurs.
Preferably, the operation method based on the personalized product customization platform, the platform management centring system settingThere is demand Matching Model, demand matching degree is calculated using fuzzy semantics similarity algorithm, then platform is according to self-built orderThe factors weighted averages such as service evaluation model score, demand matching degree, refusal number are recommended in the way of sorting from high to lowTo university student designer or factory, specially：
Since demand is typically all to be described in the form of phrase and sentence, platform is according to the preset service keyword collection of platformClose the demand keyword S={ S1, S2, S3 ... Sn } identified in requirement description, it is assumed that some university student designer is availableDesign service D={ D1, D2, D3 ..., Dk }, then by its one by one match group at similar matrix：
Then maximum is taken to the often row in matrix, then these maximum values is averaged；
Since each row in matrix lists some key words in sentence and a university student is capable of providingThe semantic similarity of all words is serviced, the matching degree of some university student designer and demand has thus been found out, matching degree is publicFormula is as follows：
Preferably, the operation method based on the personalized product customization platform, the platform management centring system settingThere is order placement service evaluation model, platform is for each order all in accordance with professional degree, attitude, service satisfaction, service timeThe factors such as number, complaint are given a mark (it is deduction item wherein to complain), and specific assessment algorithm is as follows：
If university student designer assesses six credit evaluation factor profession degree S, attitude T, service satisfaction M, clothesBusiness times N assigns weight w1 (0 respectively<w1<1)、w2(0<w2<1)、w3(0<w3<1)、 w4(0<w4<1), the sum of weight is 1,I.e.：W1+w2+w3+w4=1；
Professional degree S, attitude T, service satisfaction M set 5 grades, carry out 5 star marking by user, each star obtains0.2 point；Service times N takes the order numbers of system Successful Transaction；
This order placement service divides Hn=S × w1+T × w2+M × w3+N × w4；
Service total score of the university student designer on platformWherein HiIt is obtained for each orderService point, C is to complain number, and n is weight.
Preferably, the operation method based on the personalized product customization platform, the platform management centring system settingThere are automatic recommendation and allocation algorithm,
System according to demand matching degree X, service score Hsum, refusal times N, D4 factor weighted average of distance according to fromHigh to Low mode is distributed automatically or recommended requirements are to university student designer/factory；Wherein platform regulation at most refuses 4 dailySecondary, more than 4 times, the order on the same day, which is not reallocated then, either recommends the university student designer or the factory, and often refuses oneIt is secondary to detain certain same day recommended hour；Specific formula for calculation is as follows.
Automatic distribution or recommended requirements divide Q=X × w1+Hsum × w2+N × w3+D4 × w4,
Wherein w1 (0<w1<1)、w2(0<w2<1)、w3(-1<w3<0)、w4(0<w4<1), w1+w2+w4=1.
It although an embodiment of the present invention has been shown and described, for the ordinary skill in the art, can be withUnderstanding without departing from the principles and spirit of the present invention can carry out these embodiments a variety of variations, modification, replaceAnd modification, the scope of the present invention is defined by the appended.