技术领域technical field
本发明涉及网络技术领域，尤其涉及一种物业管理服务器、社区交互客户端及平台。The invention relates to the field of network technology, in particular to a property management server, a community interaction client and a platform.
背景技术Background technique
伴随着我国城市化的进程以及在中国城乡二元经济结果的前提下，小区居民也不断增多。邻里关系作为中国最为传统、也是最基本的人际交往模式。对维护社会安定、营造友好、谦让、团结的社会氛围有至关重要的作用。With the process of urbanization in our country and under the premise of China's urban-rural dual economy, the residents of the community are also increasing. Neighborhood relationship is the most traditional and basic mode of interpersonal communication in China. It plays a vital role in maintaining social stability and creating a friendly, modest and united social atmosphere.
但是，在生活节奏不断加快的都市社会里，人们大多通过现代通讯工具和网络进行沟通，邻里之间少有面对面的交流。而城市大量的人口流动，使得居民对邻里产生提防心里，社区邻里之间互动机会少、关系冷漠。此外随着互联网的快速发展，各种社交软件泛滥，而许多社交软件没有要求身份认证，使得人们对网络社交充满排斥和不信任，导致小区间的交流群也缺乏信任，业主交流的积极性变得低迷，邻居发布的许多信息难以得到正视。However, in an urban society where the pace of life is constantly accelerating, people mostly communicate through modern communication tools and the Internet, and face-to-face communication between neighbors is rare. However, a large number of population movements in cities make residents wary of their neighbors, and there are few opportunities for interaction and indifference between neighbors in the community. In addition, with the rapid development of the Internet, all kinds of social software are flooding, and many social software do not require identity authentication, which makes people full of repulsion and distrust of online social networking, resulting in a lack of trust in communication groups between communities, and the enthusiasm of owners for communication. In the downturn, many information released by neighbors are difficult to be taken seriously.
发明内容Contents of the invention
有鉴于此，有必要提供一种物业管理服务器、社区交互客户端及平台，能够解决社区邻里互动机会少、关系冷漠、社交软件缺乏信任感的问题。In view of this, it is necessary to provide a property management server, a community interaction client and a platform that can solve the problems of few interaction opportunities, indifferent relationships, and lack of trust in social software among community neighbors.
一种物业管理服务器，其特征在于，包括：A property management server, characterized in that it comprises:
存储模块，用于存储预设区域的房产信息及各房产的业主信息；The storage module is used to store the real estate information in the preset area and the owner information of each real estate;
验证模块，用于接收用户注册请求及用户房产信息，根据所述用户房产信息判断所述用户是否为所述预设区域的业主，是则通过所述用户注册请求，将所述用户注册为小区业主；A verification module, configured to receive a user registration request and user real estate information, judge whether the user is the owner of the preset area according to the user real estate information, and if so, register the user as a community through the user registration request owner;
命名模块，用于根据所述用户房产信息为所述小区业主命名；A naming module, configured to name the owner of the community according to the user's real estate information;
通讯模块，用于支持多个所述小区业主之间的通讯交互。The communication module is used to support the communication interaction among the owners of multiple residential areas.
在其中一个实施例中，所述通讯模块包括：In one of the embodiments, the communication module includes:
即时通讯单元，用于转发多个所述小区业主之间的通讯信息；The instant messaging unit is used for forwarding the communication information among the owners of multiple residential areas;
非即时通讯单元，用于发布所述小区业主输入的社交信息、评论信息或回复信息。The non-instant messaging unit is used to publish the social information, comment information or reply information input by the owner of the residential area.
在其中一个实施例中，物业管理服务器还包括：In one of the embodiments, the property management server also includes:
过滤模块，用于判断所述通讯信息、所述社交信息、所述评论信息或所述回复信息是否所述符合预设的过滤条件，是则过滤符合所述过滤条件的所述通讯信息、所述社交信息、所述评论信息或所述回复信息。A filtering module, configured to determine whether the communication information, the social information, the comment information or the reply information meet the preset filter conditions, and if so, filter the communication information and the response information that meet the filter conditions. the social information, the comment information or the reply information.
在其中一个实施例中，物业管理服务器还包括：In one of the embodiments, the property management server also includes:
推送模块，用于推送预设的活动公告信息或广告信息。The push module is used to push preset event announcement information or advertisement information.
一种社区交互客户端，其包括：A community interaction client, comprising:
注册模块，用于生成用户注册请求并提示用户输入用户房产信息；The registration module is used to generate a user registration request and prompt the user to input the user's real estate information;
发送模块，用于发送所述用户注册请求及所述用户房产信息；A sending module, configured to send the user registration request and the user's real estate information;
交互模块，用于在所述用户注册成为小区业主之后，收发所述小区业主的交互信息。An interaction module, configured to send and receive interaction information of the community owner after the user registers as the community owner.
在其中一个实施例中，所述交互模块包括：In one of the embodiments, the interaction module includes:
第一交互单元，用于收发所述小区业主的即时通讯信息；The first interaction unit is used to send and receive the instant messaging information of the owner of the community;
第二交互单元，用于收发所述小区业主的社交信息、评论信息或回复信息，并在预设的第一页面显示所述社交信息、所述评论信息或所述回复信息。The second interaction unit is configured to send and receive social information, comment information or reply information of the community owner, and display the social information, comment information or reply information on a preset first page.
在其中一个实施例中，社区交互客户端还包括：In one of the embodiments, the community interaction client also includes:
接收模块，用于接收活动公告信息或广告信息；The receiving module is used to receive event announcement information or advertisement information;
显示模块，用于在预设的第二页面显示所述活动公告信息或所述广告信息。A display module, configured to display the event announcement information or the advertisement information on a preset second page.
在其中一个实施例中，社区交互客户端还包括：In one of the embodiments, the community interaction client also includes:
通知模块，用于在接收到所述交互信息时，生成通知信息并输出所述通知信息。A notification module, configured to generate notification information and output the notification information when the interaction information is received.
一种社区交互平台，其包括上述任一项所述的物业管理服务器及社区交互客户端，所述物业管理服务器与所述社区交互客户端通信连接。A community interaction platform, which includes the property management server described in any one of the above and a community interaction client, the property management server is connected to the community interaction client in communication.
在其中一个实施例中，社区交互平台还包括数据加密装置，所述数据加密装置分别与所述物业管理服务器和所述社区交互客户端通信连接。In one of the embodiments, the community interaction platform further includes a data encryption device, and the data encryption device is respectively connected in communication with the property management server and the community interaction client.
本发明实施例能够为多个小区业主之间或者小区业主与物业公司之间提供安全可靠的交互途径，由于小区业主都经过核实验证，并且都关联了自己的房产，而且业主之间或者业主与物业之间直接基于业主所拥有的房间号进行交流，因此不仅能快速定位、解决问题，也能增强邻里之间的信任度和安全感，从而提升小区业主的沟通积极性，解决社区邻里互动机会少、关系冷漠、社交软件缺乏信任感的问题。The embodiment of the present invention can provide a safe and reliable way of interaction among multiple community owners or between community owners and property companies. The communication between properties is directly based on the room number owned by the owner, so it can not only quickly locate and solve problems, but also enhance the trust and sense of security among neighbors, thereby enhancing the communication enthusiasm of community owners and solving the problem that there are few opportunities for interaction between neighbors in the community , cold relationship, and lack of trust in social software.
附图说明Description of drawings
为了更清楚地说明本发明实施例或现有技术中的技术方案，下面将对实施例或现有技术描述中所需要使用的附图作简单地介绍，显而易见地，下面描述中的附图仅仅是本发明的一些实施例，对于本领域普通技术人员来讲，在不付出创造性劳动的前提下，还可以根据这些附图获得其他实施例的附图。In order to more clearly illustrate the technical solutions in the embodiments of the present invention or the prior art, the following will briefly introduce the drawings that need to be used in the description of the embodiments or the prior art. Obviously, the accompanying drawings in the following description are only These are some embodiments of the present invention. Those skilled in the art can also obtain the drawings of other embodiments according to these drawings without creative work.
图1为本发明一实施例的物业管理服务器的结构示意图；FIG. 1 is a schematic structural diagram of a property management server according to an embodiment of the present invention;
图2为本发明一实施例的物业管理服务器中的通讯模块的结构示意图；2 is a schematic structural diagram of a communication module in a property management server according to an embodiment of the present invention;
图3为本发明另一实施例的物业管理服务器的结构示意图；3 is a schematic structural diagram of a property management server according to another embodiment of the present invention;
图4为本发明一实施例的社区交互客户端的结构示意图；FIG. 4 is a schematic structural diagram of a community interaction client according to an embodiment of the present invention;
图5本发明另一实施例的社区交互客户端的结构示意图；FIG. 5 is a schematic structural diagram of a community interaction client according to another embodiment of the present invention;
图6本发明一实施例的社区交互平台的结构示意图；FIG. 6 is a schematic structural diagram of a community interaction platform according to an embodiment of the present invention;
图7本发明一实施例的社区交互平台的交互流程示意图。FIG. 7 is a schematic diagram of an interaction process of a community interaction platform according to an embodiment of the present invention.
具体实施方式detailed description
为了使本发明的目的、技术方案及优点更加清楚明白，以下结合附图及实施例，对本发明进行进一步详细说明。应当理解，此处所描述的具体实施例仅仅用以解释本发明，并不用于限定本发明。In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.
在本发明的描述中，需要理解的是，术语“第一”、“第二”仅用于描述目的，而不能理解为指示或暗示相对重要性或者隐含指明所指示的技术特征的数量。由此，限定有“第一”、“第二”的特征可以明示或者隐含地包括至少一个该特征。在本发明的描述中，“多个”的含义是至少两个，例如两个，三个等，除非另有明确具体的限定。In the description of the present invention, it should be understood that the terms "first" and "second" are used for description purposes only, and cannot be interpreted as indicating or implying relative importance or implicitly indicating the quantity of indicated technical features. Thus, the features defined as "first" and "second" may explicitly or implicitly include at least one of these features. In the description of the present invention, "plurality" means at least two, such as two, three, etc., unless otherwise specifically defined.
例如，本发明一实施例的物业管理服务器，包括存储模块、验证模块、命名模块及通讯模块，存储模块用于存储预设区域的房产信息及各房产的业主信息；验证模块用于接收用户注册请求及用户房产信息，根据所述用户房产信息判断所述用户是否为所述预设区域的业主，是则通过所述用户注册请求并将所述用户注册为小区业主；命名模块用于根据所述用户房产信息为所述小区业主命名；通讯模块，用于支持多个所述小区业主之间的通讯交互。For example, the property management server in one embodiment of the present invention includes a storage module, a verification module, a naming module, and a communication module. The storage module is used to store real estate information in a preset area and the owner information of each real estate; Request and user real estate information, judge whether the user is the owner of the preset area according to the user real estate information, if so, pass the user registration request and register the user as the owner of the community; the naming module is used to The user’s real estate information is named for the owner of the community; the communication module is used to support communication and interaction among multiple owners of the community.
例如，本发明一实施例的社区交互客户端，包括注册模块、发送模块及交互模块，注册模块用于生成用户注册请求并提示用户输入用户房产信息；发送模块用于发送所述用户注册请求及所述用户房产信息；交互模块用于在所述用户注册成为小区业主之后，收发所述小区业主的交互信息。For example, the community interaction client in an embodiment of the present invention includes a registration module, a sending module and an interaction module, the registration module is used to generate a user registration request and prompts the user to input user property information; the sending module is used to send the user registration request and The real estate information of the user; the interaction module is used to send and receive the interaction information of the community owner after the user registers as the community owner.
例如，本发明一实施例的社区交互平台，包括上述物业管理服务器及上述社区交互客户端。For example, the community interaction platform in an embodiment of the present invention includes the aforementioned property management server and the aforementioned community interaction client.
为了便于理解本发明实施例的物业管理服务器、社区交互客户端及平台，下面结合附图进行说明。如图1所示，本发明一实施例的物业管理服务器100包括存储模块110、验证模块120、命名模块130及通讯模块140。In order to facilitate understanding of the property management server, community interaction client and platform of the embodiments of the present invention, the following description will be made in conjunction with the accompanying drawings. As shown in FIG. 1 , a property management server 100 according to an embodiment of the present invention includes a storage module 110 , a verification module 120 , a naming module 130 and a communication module 140 .
存储模块110用于存储预设区域的房产信息及各房产的业主信息。The storage module 110 is used for storing real estate information in a preset area and owner information of each real estate.
例如，存储模块110用于存储物业管理人员输入的预设区域房产信息及业主信息。例如，上述预设区域为预先设置的初级区域、中级区域或高级区域。又如，初级区域具体为一小区，中级区域包括同一街区的若干小区，高级区域包括位置相近的至少两个街区中的多个小区。For example, the storage module 110 is used to store real estate information and owner information in a preset area input by property managers. For example, the aforementioned preset area is a preset primary area, intermediate area or advanced area. For another example, the primary area is specifically a cell, the intermediate area includes several cells in the same block, and the high-level area includes multiple cells in at least two blocks with similar locations.
实际应用中，物业公司录入所在预设区域的房产项目和房产对应业主的详细资料。例如，物业管理人员在登录具有管理权限的管理员账号之后，录入预设区域的房产信息及各房产的业主信息，存储模块进而存储该房产信息及业主信息。其中，物业管理人员通过计算机、手机或其他终端预先注册并登录物业管理服务器的管理员账号。In practical application, the real estate company enters the detailed information of the real estate project in the preset area and the corresponding owner of the real estate. For example, after logging in the administrator account with management authority, the property management personnel enters the real estate information in the preset area and the owner information of each real estate, and the storage module further stores the real estate information and the owner information. Among them, the property management personnel pre-register and log in the administrator account of the property management server through computers, mobile phones or other terminals.
验证模块120用于接收用户注册请求及用户房产信息，根据所述用户房产信息判断所述用户是否为所述预设区域的业主，是则通过所述用户注册请求，将所述用户注册为小区业主。The verification module 120 is used to receive user registration requests and user real estate information, judge whether the user is the owner of the preset area according to the user real estate information, and if so, register the user as a community through the user registration request owner.
例如，验证模块120接收用户通过社区交互客户端发送的用户注册请求及用户房产信息，其中该用户房产信息至少包括用户名下的房产信息，例如房产位置、所在预设区域、楼号、楼层、房间号等信息。此外，用户注册请求或用户房产信息中包括用户的个人身份信息。又如，验证模块120轮询存储模块中预存的房产信息及各房产的业主信息，判断是否存储有与该用户房产信息相一致的房产信息及业主信息，是则通过所述用户注册请求，将所述用户注册为小区业主；否则，拒绝所述用户注册请求，或者，提示物业管理人员审核该用户注册请求及用户房产信息，由物业管理人员决定是否通过所述用户注册请求。For example, the verification module 120 receives the user registration request and the user's real estate information sent by the user through the community interaction client, wherein the user's real estate information includes at least the real estate information under the user's name, such as the location of the real estate, the preset area, the building number, the floor, room number etc. Additionally, user registration requests or user properties include personally identifiable information about users. For another example, the verification module 120 polls the real estate information prestored in the storage module and the owner information of each real estate, and judges whether the real estate information and owner information consistent with the user's real estate information are stored, and if so, through the user registration request, the The user is registered as the owner of the community; otherwise, the user registration request is rejected, or the property management personnel is prompted to review the user registration request and the user's real estate information, and the property management personnel decides whether to approve the user registration request.
在一实施例中，存储模块还用于存储一小区业主列表，验证模块每注册一小区业主后，将新注册的小区业主添加入上述小区业主列表，并向各客户端推送更新后的小区业主列表，以使新注册的小区业主能够与之前已注册的小区业主进行通讯交互。这样，小区业主可以通过客户端展示的小区业主列表选择通讯交互对象，例如选择聊天对象，无需手动添加好友，从而提升交互的便捷性。In one embodiment, the storage module is also used to store a list of community owners. After each registration of a community owner, the verification module adds the newly registered community owner to the list of community owners, and pushes the updated community owner to each client. List, so that newly registered community owners can communicate with previously registered community owners. In this way, community owners can select communication interaction objects through the community owner list displayed on the client terminal, such as selecting chat objects, without manually adding friends, thereby improving the convenience of interaction.
在一实施例中，验证模块每注册一小区业主后，还向各客户端推送提示信息，以提示有新注册的小区业主加入。In one embodiment, after each registration of a community owner, the verification module also pushes prompt information to each client to prompt that there is a newly registered community owner joining.
命名模块130用于根据所述用户房产信息为所述小区业主命名。The naming module 130 is used for naming the owner of the community according to the real estate information of the user.
例如，命名模块130根据业主的房产名称对小区业主命名。又如，命名模块根据小区业主的房产在预设区域中的小区名称、楼号及房间号对小区业主命名。For example, the naming module 130 names the owners of the community according to the property names of the owners. As another example, the naming module names the owners of the community according to the community name, building number and room number of the property of the community owners in the preset area.
本实施例中，命名指的是指定小区业主在社区交互平台中的昵称，即，指定小区业主在社交平台发布信息或与其他业主交互(例如聊天)时所使用的名称或身份标识。In this embodiment, naming refers to the nickname of the owner of the specified community in the community interaction platform, that is, the name or identity used by the owner of the specified community when posting information on the social platform or interacting with other owners (such as chatting).
作为一种实施方式，将小区业主的昵称命名为其房产名称，例如将小区业主的昵称命名为其房产的楼号与房间号的组合。As an implementation manner, the nickname of the owner of the community is named as the property name, for example, the nickname of the owner of the community is named as a combination of the building number and the room number of the property.
在业主关联自己拥有的房产之后，以房产名称作为聊天昵称或作为聊天昵称的一部分，拒绝用户修改。这样，业主之间或者业主与物业之间直接基于业主所拥有的房间号进行交流，一旦出现任何问题，能够准确的跟踪定位到是哪个房间的业主，从而更加及时的解决问题，同时也能增强邻里之间的信任度。After the owner associates the property he owns, the property name is used as the chat nickname or as part of the chat nickname, and the user is refused to modify it. In this way, the owners or between the owners and the property communicate directly based on the room numbers owned by the owners. Once any problem occurs, the owner of the room can be accurately tracked and located, so as to solve the problem in a more timely manner, and at the same time enhance trust among neighbors.
作为另一种实施方式，将小区业主的昵称命名为其房产名称及用户自定义名称的组合。例如将小区业主的昵称命名为其自定义名称、房产楼号与房间号的组合。这样，不仅能够定位小区业主的房间号，便于快速解决问题及增强信任度，还能兼顾不同业主的取名偏好，提升业主的用户体验度。As another implementation manner, the nickname of the community owner is named as a combination of the property name and the user-defined name. For example, the nickname of the community owner is named as a combination of its custom name, real estate building number and room number. In this way, not only can the room number of the owner of the community be located, which is convenient for quickly solving problems and enhancing trust, but also takes into account the naming preferences of different owners and improves the user experience of the owners.
通讯模块140用于支持多个所述小区业主之间的通讯交互。The communication module 140 is used to support the communication interaction among multiple residential owners.
例如，通讯模块140用于转发多个小区业主之间的聊天信息等即时通讯信息，以支持多个小区业主之间的即时通讯交互。例如，通讯模块140接收来自发送方的通讯信息，并将该通讯信息转发至指定的接收方，其中发送方和接收方均为小区业主的社区交互客户端，这样，能够实现多个小区业主之间的即时通讯交互。For example, the communication module 140 is used for forwarding instant messaging information such as chat information among multiple community owners, so as to support instant messaging interaction among multiple community owners. For example, the communication module 140 receives communication information from the sender, and forwards the communication information to a designated receiver, where both the sender and the receiver are community interaction clients of community owners. instant messaging interactions.
又如，通讯模块140还用于发布小区业主的非即时通讯信息。又如，通讯模块140接收小区业主提交的社交信息，并向各社区交互客户端的预设页面推送该社交信息，以使其他小区业主能浏览、评论、回复或点赞该社交信息，形成“邻里圈”。As another example, the communication module 140 is also used to release non-instant messaging information of the owner of the community. As another example, the communication module 140 receives the social information submitted by the community owners, and pushes the social information to the preset pages of each community interaction client, so that other community owners can browse, comment, reply or like the social information, forming a "neighborhood network". lock up".
在其中一个实施例中，如图2所示，通讯模块140包括即时通讯单元141及非即时通讯单元142。即时通讯单元141用于转发多个所述小区业主之间的通讯信息。例如，接收某一社区交互客户端发送的通讯信息及目标客户端信息，向目标客户端转发该通讯信息。通过即时通讯单元，支持两个邻里之间的互动交流，同时也支持多个邻里之间建爱好群进行互动。In one embodiment, as shown in FIG. 2 , the communication module 140 includes an instant messaging unit 141 and a non-instant messaging unit 142 . The instant messaging unit 141 is used for forwarding the communication information between multiple owners of the said community. For example, receiving communication information and target client information sent by a certain community interaction client, and forwarding the communication information to the target client. Through the instant messaging unit, it supports the interaction between two neighbors, and also supports the interaction between multiple neighbors through the building of interest groups.
非即时通讯单元142用于发布所述小区业主输入的社交信息、评论信息或回复信息。例如，非即时通讯单元142接收小区业主提交的社交信息，并向各社区交互客户端的预设页面推送该社交信息，以使其他小区业主能浏览、评论、回复或点赞该社交信息，形成“邻里圈”。又如，小区业主在“邻里圈”上发布生活动态或者发布私交活动，非即时通讯单元142支持小区业主对喜欢的内容进行点赞、评论，楼主也可以进行回复。The non-instant messaging unit 142 is used to publish the social information, comment information or reply information input by the community owner. For example, the non-instant messaging unit 142 receives the social information submitted by the community owners, and pushes the social information to the preset pages of each community interaction client, so that other community owners can browse, comment, reply or like the social information, forming " Neighborhood Circle". In another example, the community owner publishes life news or personal relationship activities on the "Neighborhood Circle". The non-instant messaging unit 142 supports the community owner to like and comment on the content he likes, and the landlord can also reply.
实际应用中，为了减轻物业公司的沟通成本，通讯模块可以拒绝物业管理账号与小区业主账号之间的即时通讯，即，小区业主账号不能直接与物业管理账号进行即时聊天，可以评论或回复物业管理账号所发布的内容。In practical applications, in order to reduce the communication cost of the property management company, the communication module can reject the instant messaging between the property management account and the community owner account, that is, the community owner account cannot directly chat with the property management account in real time, but can comment or reply to the property management Content published by the account.
其中，即时通讯信息或非即时通讯信息可以为文字信息、图片信息或视频信息。Wherein, the instant messaging information or the non-instant messaging information may be text information, picture information or video information.
本发明实施例的物业管理服务器，能够为多个小区业主之间或者小区业主与物业公司之间提供安全可靠的交互途径，由于小区业主都经过核实验证，并且都关联了自己的房产，而且业主之间或者业主与物业之间直接基于业主所拥有的房间号进行交流，因此不仅能快速定位、解决问题，也能增强邻里之间的信任度和安全感，从而提升小区业主的沟通积极性，解决社区邻里互动机会少、关系冷漠、社交软件缺乏信任感的问题。The property management server in the embodiment of the present invention can provide a safe and reliable interaction path between owners of multiple communities or between owners of a community and a property company. Communication between owners or between owners and the property is directly based on the room number owned by the owner. Therefore, it can not only quickly locate and solve problems, but also enhance the trust and sense of security among neighbors, thereby enhancing the communication enthusiasm of community owners and solving problems. There are few opportunities to interact with neighbors in the community, indifferent relationships, and lack of trust in social software.
在其中一个实施例中，如图3所示，物业管理服务器100还包括过滤模块150，过滤模块150用于判断所述通讯信息、所述社交信息、所述评论信息或所述回复信息是否所述符合预设的过滤条件，是则过滤符合所述过滤条件的所述通讯信息、所述社交信息、所述评论信息或所述回复信息。In one embodiment, as shown in FIG. 3 , the property management server 100 further includes a filtering module 150, and the filtering module 150 is used to determine whether the communication information, the social information, the comment information or the reply information are If the preset filter condition is met, then filter the communication information, social information, comment information or reply information that meet the filter condition.
例如，过滤模块150根据预先存储的敏感词或敏感语句，对小区业主发送的各种信息进行过滤，当小区业主发送的信息中存在预存的敏感词或敏感语句时，拒绝转发或发布小区业主所发送的信息。For example, the filtering module 150 filters various information sent by the community owner according to the pre-stored sensitive words or sentences, and refuses to forward or publish the information sent by the community owner when there are pre-stored sensitive words or sensitive sentences in the information sent by the community owner. information sent.
又如，物业管理服务器100还包括提示模块，用于当过滤出敏感词或敏感语句时，提示小区业主其编辑的内容中包含敏感内容。As another example, the property management server 100 further includes a prompting module, which is used to prompt the owner of the community that the edited content contains sensitive content when sensitive words or sentences are filtered out.
又如，物业管理服务器100还包括统计模块，用于统计各小区业主在预设时间内发送敏感内容的次数，提示模块还用于当同一个小区业主在预设时间内发送敏感内容的次数超过设定的第一次数阈值时，提示小区业主不宜频繁发送敏感内容。As another example, the property management server 100 also includes a statistics module, which is used to count the number of times that the owners of each community send sensitive content within a preset time, and the prompt module is also used for when the number of times that a same community owner sends sensitive content within a preset time exceeds When setting the threshold for the first time, it reminds community owners not to send sensitive content frequently.
又如，物业管理服务器100还包括禁言模块，用于当同一个小区业主在预设时间内发送敏感内容的次数超过设定的第二次数阈值时，在一定时间内禁止该小区业主发言。As another example, the property management server 100 further includes a speech-suppressing module, which is used to prohibit the community owner from speaking within a certain period of time when the number of times the same community owner sends sensitive content exceeds the set second threshold.
这样，能够控制小区业主发送的内容，拒绝小区业主发布并屏蔽不良信息和极端言论，以构建良好的社区交互环境。In this way, it is possible to control the content sent by the community owners, reject the community owners to release and block bad information and extreme speech, so as to build a good community interaction environment.
在其中一个实施例中，如图3所示，物业管理服务器100还包括推送模块160，推送模块160用于推送预设的活动公告信息或广告信息。例如，推送模块160将物业管理人员编辑的活动公告信息或广告信息推送至各社区交互客户端的首页。通过推送模块160支持物业公司发送相关的预设区域内的活动公告和公益广告，让业主能够及时了解社区的活动动态，业主也可以点赞或者评论，可以及时参与社区组织和发布的公益和亲子活动，丰富邻里生活。In one embodiment, as shown in FIG. 3 , the property management server 100 further includes a push module 160, and the push module 160 is configured to push preset event announcement information or advertisement information. For example, the push module 160 pushes the event announcement information or advertisement information edited by the property management personnel to the homepage of each community interaction client. The push module 160 supports the property management company to send relevant activity announcements and public service advertisements in the preset area, so that the owners can keep abreast of the activities in the community, and the owners can also like or comment, and can timely participate in the public welfare and parent-child activities organized and released by the community activities to enrich neighborhood life.
请参阅图4，其为本发明一实施例的社区交互客户端的结构示意图。该社区交互客户端400包括注册模块410、发送模块420及交互模块430。Please refer to FIG. 4 , which is a schematic structural diagram of a community interaction client according to an embodiment of the present invention. The community interaction client 400 includes a registration module 410 , a sending module 420 and an interaction module 430 .
注册模块410用于生成用户注册请求并提示用户输入用户房产信息。The registration module 410 is used to generate a user registration request and prompt the user to input the user's real estate information.
例如，在显示页面提供注册功能按钮，当检测到注册功能按钮被点击时，生成用户注册请求。又如，在生成用户注册请求之前或之后，还提示用户输入用于注册的个人信息，如手机号码、邮箱地址、名字、身份信息等。For example, a registration function button is provided on the display page, and when it is detected that the registration function button is clicked, a user registration request is generated. In another example, before or after the user registration request is generated, the user is also prompted to input personal information for registration, such as mobile phone number, email address, name, identity information, and the like.
作为一种实施方式，在生成用户注册请求之前，提示用户输入个人信息，根据个人信息生成用户注册请求，即用户注册请求中包含用户的个人信息。As an implementation manner, before generating the user registration request, the user is prompted to input personal information, and the user registration request is generated according to the personal information, that is, the user registration request includes the user's personal information.
作为另一种实施方式，在生成用户注册请求之后，提示用户输入包含个人信息的用户房产信息，即，用户房产信息不仅包括用户的房产名称、房产地址、房产所在小区的名称、楼号、房间号等信息，还包括用户的手机号码、邮箱地址、名字、身份信息等个人信息。As another implementation, after the user registration request is generated, the user is prompted to input the user's real estate information including personal information, that is, the user's real estate information not only includes the user's real estate name, real estate address, name of the community where the real estate is located, building number, room It also includes the user's mobile phone number, email address, name, identity information and other personal information.
发送模块420用于发送所述用户注册请求及所述用户房产信息。The sending module 420 is configured to send the user registration request and the user property information.
例如，发送模块420向物业管理服务器发送上述用户注册请求及用户房产信息，以供物业管理服务器或物业管理人员判断该用户是否为预设区域的业主，进而决定是否通过该用户注册请求。For example, the sending module 420 sends the user registration request and the user's real estate information to the property management server, so that the property management server or property management personnel can determine whether the user is the owner of the preset area, and then decide whether to approve the user registration request.
交互模块430用于在所述用户注册成为小区业主之后，收发所述小区业主的交互信息。The interaction module 430 is configured to send and receive interaction information of the community owner after the user registers as the community owner.
例如，所述交互信息包括即时通讯信息及非即时通讯信息，即时通讯信息包括聊天信息或私信，非即时通讯信息包括在一定范围内公开发布的社交信息、评论信息及回复信息等。For example, the interactive information includes instant messaging information and non-instant messaging information, instant messaging information includes chat information or private messages, and non-instant messaging information includes social information, comment information, and reply information publicly released within a certain range.
在其中一个实施例中，交互模块430包括第一交互单元及第二交互单元，其中第一交互单元用于收发所述小区业主的即时通讯信息。In one of the embodiments, the interaction module 430 includes a first interaction unit and a second interaction unit, wherein the first interaction unit is used to send and receive instant messaging information of the community owner.
其中作为发送端时，第一交互单元用于发送即时通讯信息及接收端信息，例如将小区业主输入的即时通讯信息与接收端信息一起发送至物业管理服务器，由物业管理服务器转发至作为接收端的社区交互客户端。又如，根据小区业主打开的聊天窗口确定接收端，进而获取接收端信息。又如，在显示界面展示一小区业主列表，检测对小区业主列表中的头像或名称的点击/触控操作，打开该头像或名称对应的聊天窗口，当小区业主在该聊天窗口输入聊天信息并输入发送指令时，将该头像或名称对应的小区业主的信息作为接收方信息，将接收方信息与小区业主输入的聊天信息一起打包发送至物业管理服务器。又如，社区交互客户端还提供搜索框及搜索功能按钮，以使小区业主能够通过搜索楼号及/或房间号查找即时通讯对象。这样，小区业主可以搜索房号，与预设区域任意一个房间业主进行对话，无需进行添加好友，从而提升交互的便捷性。Wherein as the sending end, the first interactive unit is used to send instant messaging information and receiving end information, for example, send the instant messaging information input by the owner of the community together with the receiving end information to the property management server, and the property management server forwards it to the receiving end. Community interaction client. In another example, the receiving end is determined according to the chat window opened by the owner of the community, and then the information of the receiving end is obtained. As another example, display a list of community owners on the display interface, detect a click/touch operation on the avatar or name in the community owner list, open the chat window corresponding to the avatar or name, when the community owner enters the chat information in the chat window and When inputting the sending instruction, the information of the community owner corresponding to the avatar or the name is used as the receiver information, and the receiver information and the chat information input by the community owner are packaged and sent to the property management server. As another example, the community interaction client also provides a search box and a search function button, so that the owner of the community can search for the instant messaging object by searching the building number and/or room number. In this way, the owner of the community can search for the room number and have a conversation with any room owner in the preset area without adding friends, thereby improving the convenience of interaction.
作为接收端时，第一交互单元用于接收即时通讯信息及发送端信息。例如，第一交互单元接收物业管理服务器转发的即时通讯信息及发送端信息。可选地，接收到即时通讯信息及发送端信息之后，生成提示信息以提示用户查看新信息，或者，根据发送端信息打开发送方的聊天页面，并在该聊天页面展示该即时通讯信息，以便于用户直接查看新信息。When serving as a receiving end, the first interaction unit is used for receiving instant messaging information and sending end information. For example, the first interaction unit receives the instant messaging information and the sender information forwarded by the property management server. Optionally, after receiving the instant messaging information and the sending end information, a prompt message is generated to prompt the user to check the new information, or, according to the sending end information, the sender's chat page is opened, and the instant messaging information is displayed on the chat page, so that Users can view new information directly.
第二交互单元用于收发所述小区业主的社交信息、评论信息或回复信息，并在预设的第一页面显示所述社交信息、所述评论信息或所述回复信息。这样，小区业主可以发布生活动态或者发布私交活动，还可以对喜欢的内容进行点赞、评论，楼主也可以进行回复，形成社区交互的“邻里圈”。The second interaction unit is used to send and receive social information, comment information or reply information of the community owner, and display the social information, comment information or reply information on a preset first page. In this way, the owners of the community can post life updates or personal activities, and can also like and comment on the content they like, and the landlord can also reply, forming a "neighborhood circle" for community interaction.
本发明实施例的社区交互客户端，能够为多个小区业主之间或者小区业主与物业公司之间提供安全可靠的交互途径，由于用户基于房产信息注册成为小区业主，并且都关联了自己的房产，使得业主之间或者业主与物业之间直接基于业主所拥有的房间号进行交流，因此不仅能快速定位、解决问题，也能增强邻里之间的信任度和安全感，从而提升小区业主的沟通积极性，解决社区邻里互动机会少、关系冷漠、社交软件缺乏信任感的问题。The community interaction client in the embodiment of the present invention can provide a safe and reliable interaction path between multiple community owners or between community owners and property companies, because users register as community owners based on real estate information and are associated with their own real estate , so that the owners or between the owners and the property can communicate directly based on the room numbers owned by the owners. Therefore, it can not only quickly locate and solve problems, but also enhance the trust and sense of security among neighbors, thereby improving the communication of community owners. Enthusiasm, to solve the problems of few opportunities for interaction with neighbors in the community, indifferent relationship, and lack of trust in social software.
在其中一个实施例中，如图5所示，社区交互客户端400还包括通知模块440，通知模块440用于在接收到所述交互信息时，生成通知信息并输出所述通知信息。例如，通知信息包括震动信息、弹窗信息及语音信息中的至少一种。这样，能够提醒小区业主查看交互信息，避免小区业主遗漏自己感兴趣的信息内容。而对于发布交互信息的小区业主来说，发布信息后，其他已经在线的业主能够即时收到信息推送，提示有新的信息或动态，使小区业主之间的沟通更加及时。In one embodiment, as shown in FIG. 5 , the community interaction client 400 further includes a notification module 440, configured to generate notification information and output the notification information when receiving the interaction information. For example, the notification information includes at least one of vibration information, pop-up information and voice information. In this way, the owner of the community can be reminded to check the interactive information, and the owner of the community can be prevented from missing the information content of interest. For community owners who publish interactive information, other owners who are already online can receive information pushes immediately after releasing the information, prompting new information or trends, making communication among community owners more timely.
在其中一个实施例中，如图5所示，社区交互客户端400还包括接收模块450及显示模块460，接收模块450用于接收活动公告信息或广告信息。显示模块460用于在预设的第二页面显示所述活动公告信息或所述广告信息。这样，当小区业主看到自己有兴趣的内容或者公告时，可以对内容进行点赞和评论，如果想要参加邻居发布的活动时候，可以直接点击业主头像进行邀约，从而提升小区业主互动的积极性。In one embodiment, as shown in FIG. 5 , the community interaction client 400 further includes a receiving module 450 and a display module 460 , and the receiving module 450 is configured to receive event announcement information or advertisement information. The display module 460 is used for displaying the event announcement information or the advertisement information on a preset second page. In this way, when the community owners see the content or announcements they are interested in, they can like and comment on the content. If they want to participate in the activities posted by their neighbors, they can directly click on the owner's profile picture to invite them, thereby enhancing the enthusiasm of the community owners to interact .
请参阅图6，其为本发明一实施例的社区交互平台的结构示意图。该社区交互平台600包括物业管理服务器100及社区交互客户端400。例如，该社区交互平台包括如上述任一实施例所述的物业管理服务器及社区交互客户端。又如，该社区交互平台包括至少一物业管理服务器及与该物业管理服务器连接的多个社区交互客户端。Please refer to FIG. 6 , which is a schematic structural diagram of a community interaction platform according to an embodiment of the present invention. The community interaction platform 600 includes a property management server 100 and a community interaction client 400 . For example, the community interaction platform includes the property management server and the community interaction client as described in any one of the above embodiments. In another example, the community interaction platform includes at least one property management server and multiple community interaction clients connected to the property management server.
在一个实施例中，为了提升用户数据的安全性，上述社区交互平台还包括数据加密装置，该数据加密装置分别与物业管理服务器和社区交互客户端通信连接。这样，物业管理服务器和社区交互客户端的交互数据经过安全加密之后再传输，能够提升数据安全性。又如，本发明实施例的物业管理服务器采用云计算服务器，通过云计算的安全服务，保证用户数据能够安全存储和安全传输不被泄露，进一步提升用户数据的安全性。In one embodiment, in order to enhance the security of user data, the above-mentioned community interaction platform further includes a data encryption device, and the data encryption device is respectively connected to the property management server and the community interaction client in communication. In this way, the interaction data between the property management server and the community interaction client is encrypted before being transmitted, which can improve data security. As another example, the property management server in the embodiment of the present invention adopts a cloud computing server, and through the security service of cloud computing, it can ensure that user data can be safely stored and transmitted without being leaked, further improving the security of user data.
实际应用中，如图7所示，物业公司及业主使用上述社区交互平台进行交互的流程包括如下步骤：In practical applications, as shown in Figure 7, the interaction process between property companies and property owners using the above-mentioned community interaction platform includes the following steps:
S701，物业公司录入所在预设区域的房产项目和房产对应业主的详细资料。S701, the property company enters the detailed information of the real estate project in the preset area and the corresponding owner of the real estate.
S702，业主在有网络的情况下，下载并安装社区交互客户端。S702. The owner downloads and installs a community interaction client when there is a network.
S703，业主使用手机号或其他个人信息注册一个账号并根据提示关联自身的房产。S703. The owner registers an account with a mobile phone number or other personal information and associates with his own real estate according to the prompt.
S704，物业公司或物业管理服务器对关联房产的业主进行审核，确保账号是业主本身申请。S704. The property company or the property management server checks the owner of the associated property to ensure that the account is applied by the owner himself.
S705，业主点击“邻里圈”功能按钮，进行发布消息，也可以搜索房号，与预设区域中任意一个房间业主进行对话，无需添加好友。S705, the owner clicks the "Neighborhood Circle" function button to publish a message, or search for the room number, and have a conversation with any room owner in the preset area without adding friends.
S706，业主发布消息后，社区其他已经在线的业主即时的收到一条消息推送，提示有新的消息或动态，业主点击进入社区交互客户端查看。S706, after the owner releases the message, other online owners in the community immediately receive a message push, indicating that there is new news or dynamics, and the owner clicks to enter the community interaction client to view.
S707，当业主看到自己有兴趣的内容或者公告时，可以对内容进行点赞和评论，如果想要参加邻居发布的活动时候，可以直接点击业主头像进行邀约。S707, when the owner sees the content or announcement that he is interested in, he can like and comment on the content. If he wants to participate in the activities posted by his neighbors, he can directly click on the owner's profile picture to invite.
本发明实施例的社区交互平台，能够为多个小区业主之间或者小区业主与物业公司之间提供安全可靠的交互途径，本预设区域的业主和物业公司能够在平台上进行互动交流，由于用户基于房产信息注册成为小区业主，没有通过物业验证的业主无法查看和发布邻里信息，并且业主都关联了自己的房产，业主之间或者业主与物业之间直接基于业主所拥有的房间号进行交流，因此不仅能快速定位、解决问题，也能增强邻里之间的信任度和安全感，从而提升小区业主的沟通积极性，解决社区邻里互动机会少、关系冷漠、社交软件缺乏信任感的问题。The community interaction platform in the embodiment of the present invention can provide a safe and reliable interaction path between multiple community owners or between community owners and property companies. Owners and property companies in this preset area can interact and communicate on the platform, because Users register as community owners based on real estate information. Owners who have not passed the property verification cannot view and publish neighborhood information, and the owners are associated with their own properties. The owners or the owners and the property communicate directly based on the owner's room number. , so not only can quickly locate and solve problems, but also enhance the trust and sense of security among neighbors, thereby enhancing the communication enthusiasm of community owners and solving the problems of few interaction opportunities, indifferent relationships, and lack of trust in social software.
应该说明的是，上述装置实施例中，所包括的各个模块只是按照功能逻辑进行划分的，但并不局限于上述的划分，只要能够实现相应的功能即可；另外，各功能模块的具体名称也只是为了便于相互区分，并不用于限制本发明的保护范围。It should be noted that in the above-mentioned device embodiments, the included modules are only divided according to functional logic, but are not limited to the above-mentioned division, as long as the corresponding functions can be realized; in addition, the specific names of each functional module It is only for the convenience of distinguishing each other, and is not used to limit the protection scope of the present invention.
另外，本领域普通技术人员可以理解实现上述各实施例方法中的全部或部分步骤是可以通过程序来指令相关的硬件来完成，相应的程序可以存储于可读取存储介质中，所述存储介质，如ROM/RAM、磁盘、光盘等。In addition, those of ordinary skill in the art can understand that all or part of the steps in the methods of the above-mentioned embodiments can be completed by instructing related hardware through programs, and the corresponding programs can be stored in a readable storage medium, and the storage medium , such as ROM/RAM, disk, CD, etc.
以上所述实施例的各技术特征可以进行任意的组合，为使描述简洁，未对上述实施例中的各个技术特征所有可能的组合都进行描述，然而，只要这些技术特征的组合不存在矛盾，都应当认为是本说明书记载的范围。The various technical features of the above-mentioned embodiments can be combined arbitrarily. To make the description concise, all possible combinations of the various technical features in the above-mentioned embodiments are not described. However, as long as there is no contradiction in the combination of these technical features, should be considered as within the scope of this specification.
以上所述实施例仅表达了本发明的几种实施方式，其描述较为具体和详细，但并不能因此而理解为对发明专利范围的限制。应当指出的是，对于本领域的普通技术人员来说，在不脱离本发明构思的前提下，还可以做出若干变形和改进，这些都属于本发明的保护范围。因此，本发明专利的保护范围应以所附权利要求为准。The above-mentioned embodiments only express several implementation modes of the present invention, and the descriptions thereof are relatively specific and detailed, but should not be construed as limiting the patent scope of the invention. It should be pointed out that those skilled in the art can make several modifications and improvements without departing from the concept of the present invention, and these all belong to the protection scope of the present invention. Therefore, the protection scope of the patent for the present invention should be based on the appended claims.
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710289627.7ACN107424089A (en) | 2017-04-27 | 2017-04-27 | Property management server, community interaction client and platform |
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710289627.7ACN107424089A (en) | 2017-04-27 | 2017-04-27 | Property management server, community interaction client and platform |
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| CN107424089Atrue CN107424089A (en) | 2017-12-01 |
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| CN201710289627.7APendingCN107424089A (en) | 2017-04-27 | 2017-04-27 | Property management server, community interaction client and platform |
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