The content of the invention
It is contemplated that at least solving one of technical problem present in prior art to a certain extent or providing at a kind of usefulBusiness selection.Therefore, it is an object of the present invention to provide a kind of system and method for promotion health care voluntary service,Using the system can promote communication between medical volunteer, government organs, donor, social worker and medical institutions withCooperation, is conducive to deploying fast, efficient, safe emergent Volunteer service in public health emergency, is the will of ChinaBottleneck problem and the active and effective solution of Predicament of Development offer that service business faces are provided.
Therefore, in one aspect of the invention, it is proposed that a kind of system of promotion health care voluntary service.According to the present invention'sOne embodiment, the system includes：
Client, the client is used for User logs in；
Server, the server is connected with inventory database, electronics postal by network connection to the client on the serverPart server and memory, the network be in local area network, cable network, wireless network, mobile network at leastIt is a kind of；
On the one hand network connection receiver, the receiver is used to connect the user, on the other hand for connecting the inventory database；Central processing unit, the central processing unit is connected with the inventory database；
Transmitter, the transmitter is connected with the inventory database；
Wherein described user is selected from least one of tissue, patient, volunteer, caseworker and donor；
The volunteer includes professional volunteer and general volunteer.
Thus, the reply for coordinating volunteer is performed by computer, system of the invention may advantageously facilitate medical volunteer, political affairsCommunication between mansion mechanism, donor, social worker and medical institutions is with cooperating.
The system of promotion health care voluntary service according to embodiments of the present invention, can also have following additional technical feature：
Internal storage location is further provided with embodiments in accordance with the present invention, the memory.
Embodiments in accordance with the present invention, the user tissue, patient, volunteer, caseworker and donor include toA few donor and at least one medical services applicant.
In the second aspect of the present invention, it is proposed that a kind of carry out donor and medical services applicant contact and the method linked up.
According to one embodiment of present invention, this method includes：Collected by network connection receiver and come from medical services applicantInvestigation result；Central processing unit stores entries match by the investigation result being collected into and inventory database at least one；InstituteThe result matched somebody with somebody is listed in inventory, is sent by the transmitter of networking to network connection receiver, and is thus forwarded to and storage entryThe donor of matching.
Embodiments in accordance with the present invention, the investigation result includes medical services applicant at least one service or the demand of product.
Embodiments in accordance with the present invention, the storage entry includes at least one service of donor's offer or the product of product is retouchedState and apply specification with corresponding.
Embodiments in accordance with the present invention, the product description specifically corresponds to each product, including the state of product, numbering,Parameter, device history, characteristic, appearance and size, photo or specification, one or more physical descriptions of product/service, choosingThe instant validity of product/service, ineffectivity, pending validity, the validity on some date, some day are described to selecting propertyValidity, effective ways (example before phase：Dispatching wish, collection from domicile, cash on delivery), transport duration, quantity in stock and/Or warehouse address (delivery of cargo address).
Embodiments in accordance with the present invention, after the storage entry is by using network connector receive information, within the predetermined timeRealize that the file in inventory database updates.
According to a particular embodiment of the invention, inventory database can receive more new file, more new file at random in the predetermined timeIt is pushed or pulls in after database, inventory database can directly reads file.
According to a particular embodiment of the invention, more new file using XML summaries, RSS or other can show existing stockThe structured format of data.
Embodiments in accordance with the present invention, methods described further comprises：Still unsolved inquiry request is stored in memory,When the inquiry request of storage has the storage entry that at least one is matched, system can send a notice to medical services applicant,Inform the result that their inquiry request is inquired in database.
Embodiments in accordance with the present invention, methods described further comprises：Receive the donor and medical services applicant of examination ＆ approval matchingApplication, based on application, matching entry, medical services applicant summary, donor's summary generation distribution information.
Embodiments in accordance with the present invention, the server further comprises：Volunteer's file, the file includes general volunteerEssential information and medical institutions' briefing.
Embodiments in accordance with the present invention, volunteer's file further comprises the configuration file of at least one project, the fileInclude at least one self-defined inquiry and corresponding answer.
In embodiments in accordance with the present invention, the project profile, including send at least one related defined standard and connectReceive complete volunteer's application form.
According to a particular embodiment of the invention, volunteer's application form includes the response for each defined standard.
In the third aspect of the present invention, it is proposed that a kind of medical volunteer of progress contacts and the method exchanged with medical institutions.RootAccording to one embodiment of the present of invention, this method includes：Using central processing unit to general volunteer's information of storage and the will completedHope person's application form is estimated, including the reply received by comparing and the self-defined answer that has stored, with determine one it is potentialMatching, the notice of the matching is sent to medical institutions and/or volunteer.
Embodiments in accordance with the present invention, methods described further comprises that volunteer's information based on storage generates a checking request,And send the request to an independent tissue.For example in the automation catalogue for obtaining license doctor.
Embodiments in accordance with the present invention, methods described is additionally included in storage volunteer's application information in memory.Including from the 3rdRecommendation, the image of governmental certification and/or the covering note of side.
Embodiments in accordance with the present invention, methods described also includes sending the mechanism that a secure link is applied to corresponding volunteer；The request of receiving mechanism；Checking request；And volunteer's application information is sent to the mechanism.
In the fourth aspect of the present invention, it is proposed that a kind of method that volunteer's coordination is carried out using present system.According to this hairBright one embodiment, this method includes：Public health event detection data is received by computer network access, event is determinedThe position at center, and being stored in internal storage location, using processor in the preset distance with event center by volunteerRecognition methods finds volunteer and determines reception center；Volunteer is assigned to away from the reception center in event center preset rangeEach performs its own functions.
Embodiments in accordance with the present invention, volunteer's recognition methods includes：(1) volunteer's position data, including aspiration are receivedPerson current location or the volunteer have determined that the position that can be reported for work, and determine the distance between volunteer and event center position；(2) quantity for being less than or equal to volunteer in distance threshold preset range is calculated according to positional distance.
Embodiments in accordance with the present invention, the method at the determination reception center includes：(1) determine to receive in center and eventThe distance between heart position；(2) calculated according to positional distance and be less than or equal to the reception that system is stored in distance threshold preset rangeCentric quantity.
Embodiments in accordance with the present invention, the method for volunteer's distribution includes：(1) volunteer's quantity, which is less than, receives centric quantityWhen, distributed with the maximized principle of distance between volunteer；(2) volunteer's quantity, which is more than, receives centric quantity, will be equal at randomIn the minds of even distribution in the reception.
According to a particular embodiment of the invention, the method for carrying out volunteer's coordination using present system further comprises：MakeWith expert volunteer in the predetermined distance range of processor identification events center and each self-corresponding subregion of general volunteer.
According to a particular embodiment of the invention, the victims of the disaster, food and medical supplies are recognized using processor；And in computer storageInternal feedback and its real time position of storage.
Embodiments in accordance with the present invention, the method for carrying out volunteer's coordination using present system further comprises：Distribution is specialFamily volunteer is to reception center in event center preset distance.
The method at reception center includes in embodiments in accordance with the present invention, the distribution expert volunteer to event center preset distance：Volunteer's number is calculated with receiving the ratio of center number；At least ratio distributes volunteer and specifies reception center to each accordingly；WithMachine distributes remaining volunteer to reception center.
The method at reception center includes in embodiments in accordance with the present invention, the distribution expert volunteer to event center preset distance：If reception is centrally located in event center preset distance and subregion, an expert is at least distributed, other situations are randomly assignedExpert receives center to volunteer.
The method at reception center includes in embodiments in accordance with the present invention, the distribution expert volunteer to event center preset distance：The second place at second event center is recognized and stored, the overlapping region of the first and second event centers is limited；Use processor pointWith the reception center in remaining expert volunteer to corresponding sub-region.
The present invention helps lend some impetus to the communication and coordination provided between volunteering between medical fund, equipment and all multi-parties of service.In general, the system allows the participation of the user of five classifications：1) organize；2) patient；3) volunteer；4) case workAuthor；5) donor.Some tissues, such as non-government organization (NGO), hospital and nonprofit institution are existing by using itsInfrastructure or relation provide, arrange, support or operate in worldwide need volunteer medical services healthy continuous itemMesh.Needing the user of medical services free or that cost is greatly reduced includes the impoverished patient without insurance or underinsurance, or nothingFamily can classify scholar.Volunteer includes various health cares and Medical Technologist, nurse, technician and student, and they voluntarily provide time, essencePower and technical ability, are that people in need of help solves the matter of great urgency.Volunteer also includes " trainable volunteer ", that is, those are to defendingRaw health care voluntary service is interested but is a lack of or does not possess the volunteer of health care knowledge.Trainable volunteer existsMay be without the training by specialty in terms of some specific Health Care Services.Caseworker be it is a kind of in the present system can be withThe volunteer of the specific type logged in by another way, they can be anyone, from attempting to help its minor childrenFather and mother or the social worker (such as Master of Arts in Social Work or bachelor's degree holder) Jing Guo certification.Caseworker can pass throughIt is registered as the contact of some patients that reliable address, telephone number, e-mail address or other contact details are not providedPeople.Donor may include various tissues, such as company, hospital, non-government organization, nonprofit organization and rich individual, theyIt is ready to provide financial assistance, equipment or consumptive material, even personnel support.In addition to patient, each user can be differentAlternately as the party in request or supplying party of health care related service/material under scene.
The additional aspect and advantage of the present invention will be set forth in part in the description, and partly will become apparent from the description below,Or recognized by the practice of the present invention.
Embodiment
Embodiments of the invention are described below in detail, the example of the embodiment is shown in the drawings, wherein it is identical from beginning to end orSimilar label represents same or similar element or the element with same or like function.Described below with reference to accompanying drawingEmbodiment is exemplary, it is intended to for explaining the present invention, and be not considered as limiting the invention.
With reference to Fig. 1, the system of promotion health care voluntary service of the invention includes：System 101 includes a webserver103 and 105 system databases.System 101 is further incorporated into a messaging system and e-mail server, it is allowed to logicalKnow the activity (such as potential Volunteerism Programme's matching, potential available stock) on different user's lines, and can be linked up with other side.System database 105 stores the various users information relevant with project, including volunteer's archives, tissue data, patient data,Donor's data, inventory data and messaging data.User, including volunteer, tissue, caseworker, patient and eachThe contributor of kind of various kinds, can by using a volunteer end 111 (for example, desktop computer, net book or notebook) orMobile device 199, such as mobile phone, PDA, smart mobile phone (such as iPhone, Android mobile phone, blackberry, blueberry) or tablet personal computer (such as iPad,Playbook) and wired or wireless network connection enter system 101.System 101 passes through gateway server 151 and mobile data/languageSound provider, with the user of system 101 by carrying out data transmission on mobile network or equipment (such as 2g, 3g and 4g mobile phone) andReceive message.For example, system can send short message or web alert on voluntary service (such as using movement by mobile deviceThe application program run on Internet cell phone), system can receive the positional information from mobile device (such as with gps functionsMobile phone or from mobile service provider).In another embodiment, system and public safety response point (PSAPs) or otherIt is common that the docking of government organs 161 provides necessary data exchange (such as volunteer's mobile phone location, alarm reaction group are linked up and asked)Coordinate disaster relief effort.
In one embodiment, a tissue can select to be directly connected to its enterprise computing system 121, including its project databaseAnd/or inventory database 123 is in real time or periodic synchronization is stored in information in system database 105.In business inventory system, contributeOffering tissue can be interior in predetermined time interval, manually set or using update, by send XML summaries, RSS or itsHis structured data format is to system database 105 by its business inventory system (or a subset or mirror image) and medical volunteerSystem 101 is docked.In addition, system 101 can be started by a preset security URL or network communications port renewal process andAccess the stock file updated by the system 121 of tissue.
The various disclosed embodiments of system advantageously facilitate communication and the association between medical volunteer, tissue, patient and donorAdjust.
Fig. 2 is the example flow chart of organization registration process.Have intention to provide or (called in the following text using the organization of Volunteer servicePurpose tissue) (S201) sign in system, and input identification information creates an archives.Purpose tissue identification information includes, exampleSuch as：Title, contact method and the organization type (such as non-government organization, non-profit hospitals, enterprise) of the tissue.Create (S203)Log-on message, such as username and password.Log-on message and account profile storage (S205) are in database.Confirm EmailSend (S207) and address is specified into the archives of tissue.In one embodiment, Email includes a link, Yong HukeTo acknowledge receipt of mail using (S209).If predetermined time-out but not yet reply confirm Email, canIt is inactive by tissue file signal (S211), or is deleted from the storage list in tissue accounts database undetermined.IfEmail confirmation is received, it is available that the tissue archives, which can mark (S213), and the tissue can turn into the product of medical volunteer's networkPole participant.
Its equipment/supply inventories database safely can also be connected by tissue and donor with the system, store in the present systemWith its stock of management.
The example flow chart of volunteer's registration process has been illustrated in Fig. 3.Similar to tissue enrollment process, medical volunteer's inputIdentification information creates (S301) archives.The quasi- volunteer of identification information includes, for example：Name, contact method, academic title,Go through and professional experiences.As the mark of other forms, volunteer can also input one or more Mobile Directory Number,Network appliance address (such as hardware address MAC, international mobile subscriber identity IMSI) or social networks or address of service (exampleSuch as：Microblogging, wechat etc.).By providing one or more contact methods, volunteer can directly receive movement on the mobile apparatusAlarm.Except the position of mobile phone or GPS-type type is positioned, other methods such as WiFi and IP positions are also applied for generating in systemsLocation estimation.
Creating (S303) log-on message includes username and password.Log-on message and volunteer's archives store (S305) in numberAccording in storehouse.Confirm that Email will send the specified address of (S307) into volunteer's archives.In one embodiment, electronicsMail includes a link, and user can use (S309) to acknowledge receipt of mail.If predetermined time-out but stillDo not reply and confirm Email, can be inactive by volunteer's file signal (S311), or from the will undetermined in databaseDeleted in the list of the account storage of hope person.If receiving the confirmation of Email, volunteer's archives will mark (S313) be it is available,Volunteer can play an active part in health care Volunteer service network.
The exemplary flow of application process including general application and self-defined application, being initiated by volunteer has been illustrated in Fig. 4Cheng Tu.In input system and after creating (S401) text document, volunteer is pointed out to fill in (S403) a general application form.Fill in after the general application of completion, volunteer can be with use keyword or search criterion search (S405) project or tissue.WillHope person can browse search result according to search criterion, and evaluate the post description information of patronage tissue input.System can basisConcrete condition allows user to search for post information in the case where that need not fill in general application form, but then requires that user appoints in applicationGeneral application is completed before what particular organization or project.
Volunteer is selected behind one or more posies, points out volunteer to fill in (S407) a self-defined application by organization designTable, including the detailed problems of tissue and/or project are particularly suited for the problem of than in general application form.Then, according to tissue needThe general application and/or self-defined application situation that the standard wanted is filled in volunteer are scored or assessed (S409).In a realityApply in example, tissue can be by electronically evaluating volunteer to general application and the reply of self-defined application.Or, Ke YitongCross reply of the standard of setting tissue to volunteer to be assessed automatically, then will only meet the applicant for predefining threshold scoreTissue is submitted to fully to be considered.Then tissue can select to transmit subsystem transmission by Email, using internal systemMessage, text message, phone, video, the networking telephone or other digital transmission systems and one or more volunteers (S411)Link up.
The typical process of the application process initiated by tissue including general application and self-defined application has been illustrated in Fig. 5Figure.Tissue can use keyword or search criterion search (S501) volunteer using the system.In one embodiment, byInquire about the organization work personnel input search parameter of volunteer's database.In another embodiment, system is according to predeterminedTime interval is searched for automatically, obtains the up-to-date information of volunteer, and updates the data of volunteer.Further, it is also possible in hairScanned for behind the new project of cloth or post, by organizing to set corresponding volunteer to search for according to the project.
According to this search, completely filling in volunteer's name list of the candidates of general application can be returned (S503).If volunteer waitsChoose and do not fill in general application, then tissue can select to ignore volunteer or invite (S505) volunteer to fill in general application.Such asFruit volunteer fill in general application, then tissue can invite (S507) volunteer to fill in and organize or special item is relativeThe self-defined application answered.After receiving and filling in complete self-defined application, the reply to volunteer is estimated (S509), andDetermine whether (S511) volunteer matches according to the predetermined standard of tissue by system.If volunteer is unsatisfactory for the mark of tissueStandard, then organize that the application of (S513) volunteer can be refused.Tissue can also advise that volunteer's application matching degree is more preferable simultaneouslyAnother project or tissue.If volunteer matches, tissue by Email or can send service information and volunteer's ditchLogical (S515).
In one embodiment, system can safely receive and store files, such as：Passport, diploma, malpracticeInsurance certificate, recommendation or guaranty, certificate and medical license copy etc..Volunteer can download one or more parts with it is generalApplication and/or the relevant file of the self-defined application of tissue or project.Or, volunteer can match with tissue or projectAfter download these files.The copy of these files is downloaded and stored to safety, it is ensured that volunteer and tissue can be shared and project peopleThe relevant file of thing, especially for international item.For example, volunteer can open a secure network being connected with system,And upload one or more parts file is stored in systems.Then these files will be securely stored in system database, andAnd can only be provided when volunteer's selection is with other one or more selected tissue shared files to volunteer.At anotherIn embodiment, volunteer uploads the digital certificates corresponding with paper document.In one embodiment, system passes through electronicallyThe one or more parts certificate of volunteer is authenticated.For example, prompting volunteer input identifier such as user name or number of registration andCorresponding password or personally identifiable information, so that system independently examines volunteer automatically according to engineering cost doctor electronic databankCertificate.In addition, system can also use the information of volunteer, such as name, address, social security number or license numbering, inspectionVarious Law enforcements and the special disciplines list of volunteer is looked into, to remind the problem of tissue volunteer there may be.
The typical flowchart of patient registration's flow has been illustrated in Fig. 6.Patient or caseworker's input (S601) patient identificationInformation creating portion archives.It please understand, it is necessary to the patient of the Volunteer service provided by system can not generally access internet,Therefore, caseworker can input the information of volunteer.Patient identification include name, contact details, the age, sex,In the past or existing other health care providers, required medical treatment help, and illustrate need free medical care (such as sound whyIt is bright without insurance or without enough insurances, insufficient funds etc.).If patient contacts with caseworker, mood profile mayContact or identity information including caseworker.In order to help the identity for verifying patient, system can also input and store photoOr other can determine that the descriptive information (such as birthmark, scar) of physical trait.Create log-on message, such as username and password(S603).By log-on message and mood profile's storage (S607) in database.By sending true to mood profile institute set addressRecognize the modes such as Email and send confirmation request (S605) to user.In one embodiment, Email includes being confirmed by user(S609) link received.In another embodiment, link includes identifying code or other safety measures.Other can be takenRelated measure provides safety and accurate confirmation, including but not limited to phone, text, smart card, security token, viewFilm scanning and fingerprint analysis etc.., can be by patient's shelves if predetermined time-out but not yet reply confirm EmailCase mark (S611) is deactivation, or patient data is deleted.Confirmed, mood profile will be marked as (S613)It can use, while patient can select to ask for help by medical volunteer's network.
The typical flowchart of caseworker's register flow path has been illustrated in Fig. 7.It please understand, it is necessary to the aspiration provided by systemThe patient of person's service can not generally access internet, and therefore, in one embodiment, caseworker can input and manage oneName or the identity and medical information of several patients.Caseworker is responsible for creating archives (S701).Create the login of caseworkerInformation, such as username and password (S703).Log-on message and the data of caseworker (S707) are stored in database.An envelope electronic affirmation mail (S705) is sent to caseworker's data institute set address.In one embodiment, Email includesThe link that (709) are received is confirmed by user., can be by if predetermined time-out but not replying confirm Email yetCaseworker's file signal (S711) is deactivation, or is deleted.Confirmed, by caseworker's file signalIt is available for (S713), while caseworker can help patient to obtain medical services by volunteer's network.Once case workThe data of author can use, then caseworker creates one or more mood profiles (S715) using above-described patient information.If patient has contacted another caseworker or clinic, other caseworkers or clinic can be included in mood profileContact details or identity information.In order to help the identity for verifying patient, caseworker can download photo or other identification bodiesThe descriptive information of body characteristicses is simultaneously stored in systems.Caseworker can also input the interaction and patient's impression with caseworkerOther relevant notes.
Fig. 8 is an exemplary plot, and the typical social networks ability supported by the embodiment of disclosure has been illustrated.For example, suffering fromPerson's (being represented with circle) may search for the tissue that (S801) provides medical services.Volunteer user's (with triangular representation) canHaving the voluntary service post of particular organization to search for (S803) using keyword or search criterion, and search for (S805) needs doctorTreat the patient of service.In addition, volunteer can also use system to contact (S811) with other volunteers or closed with other volunteersMake, create (S813) " special " tissue and project, to help the patient that (S815) needs.One or several volunteers are alsoIt can propose that project and activity are proposed, seek to support or subsidize, with other volunteers together finished item to a certain particular organization.Volunteer can also be tissue establishment of item Volunteer service group.Patient can search for (S821) oneself or by caseworkerVolunteer.Tissue with its hetero-organization can recruit (S851) volunteer and affiliate together in direct patient care project(S853).In addition, tissue and volunteer can also search for donor's (finance, equipment, the supply of material, logistics service), and contributeGive tissue, volunteer and patient that people may search for meeting donations standard.
System can allow tissue effectively to manage various projects and volunteer.The typical case matched with flow has been illustrated in Fig. 9Flow chart, tissue is matched with keyword by the search of this flow or meets corresponding with tissue need and special item demandThe volunteer of standard.After login (S901) enters system, tissue can manage (S905) its data, and increase (S907)Or update announced volunteer post.In addition, tissue can also track (S911) volunteer and be proposed with regard to its post issuedInquiry or to tissue send general inquiry.These inquiries can also be by the way of programmatic recommendation, volunteer or other usersIt may advise that tissue is engaged in or participated in person new or existed but organize the current project not yet listed.Tissue can also be usedKeyword or search criterion search volunteer.Searched for example, search criterion is potentially included with the working experience of more than 5 years, andAnd it is ready the Vascular surgeons into dangerous area.
, can be with according to the comparison of the standard and the information inputted by volunteer by tissue input corresponding with special item/postExtraly or optionally volunteer is submitted to employ suggestion to tissue.Depend on the circumstances, search, which is potentially included, uses identityThe volunteer in some region is found with station location marker mapped system (Distribution GIS).In one embodiment, push awayRecommend is proposed according to the volunteer for meeting tissue post or project standard.Volunteer recommends extraly or optionally to takeOne or more volunteers are recommended in related or complementary criteria match selection.If for example, for a certain specific project, tissue willAn orthopedist is asked, except one or in addition to several qualified doctors, system can also recommend to support with associated surgicalThe nurse or technician of experience.Then, tissue can be according to search result and/or suggestion selection (S713) volunteer and with themContact, such as passes through Email.In one embodiment, by communication protocol and in external system between each system entityThe mailbox for not requiring the use of e-mail account carries out information communication.Or, system is connected with other external systems, passes through text messageThe social network communication agreement such as (short message), IP-based instant message or microblogging and wechat and volunteer link up.
System further helps tissue to carry out Volunteer management.For example, in the case where volunteer is received by one or more projects,System will be tracked to associating between volunteer and tissue and project.Tissue can generate the people of its volunteer using systemThing is reported, while the availability of current volunteer and candidate volunteer are considered, to ensure the personnel depaly level of its project.
The typical flowchart of stock's search routine has been illustrated in Figure 10.Volunteer and tissue can pass through systematic search (S1001)One or more inventory list are used to ask equipment and the supply of material.In one embodiment, system is using similar with Network ShopcartInterface, may browse through by the interface, is added into virtual shopping cart or available commodities are deleted from virtual shopping cart.It can adoptScanned for any combinations mode or keyword or search criterion, include situation, allocator (such as donor's payment of commodityDispatching expense, tissue pay dispatching expense, in person delivery of cargo or a variety of possibilities), place and available.In addition to the explanation of commodity,The available (S1003) of system also display of commodity.If commodity are available for, user (S1005) requires to buy the commodity, to taxThe person of giving or the supplier of required commodity send information.If commodity are not available for, user can require to obtain commodity at donor(to the account transmission message of donor) or require commodity adding the admissible required business of personal and company/tissue donorIn product list.Then donor can choose whether to ratify (S1007) request.In one embodiment, the request bag of commodityInclude demander and explain description equipment or the desired use of the supply of material.In another embodiment, being provided to donor needs the spy of commodityDetermine the hyperlink information of tissue, project or activity (teleocracy/activity for including a collection of volunteer composition).If donor is sameMeaning is used, then donor can ratify (S1007) request.Meanwhile, the state of one or more commodity is changed, is used to otherIndicate that commodity are not available for (such as shelve, in short supply) in family.In one embodiment, system generation (S1009) distribution information, for exampleIncluding invoice number and packing slip etc..System can be after order dispatching to the tissue for requiring commodity or volunteer's confirmation (S1011)Delivery, consignee and donor can effectively start and track the delivery state of donated goods and equipment.
The typical flowchart that volunteer matches flow has been illustrated in Figure 11.Volunteer is logged in after (S1101) system, you canTo manage (S1105) its data, and search for (S1107) volunteer post, if desired for tissue, project and patient etc..WillHope person can input the result that search criterion filtered out or returned matching.In one embodiment, search criterion includes place or groundParameter is managed (such as in the post of Cote d'lvoire, the post in the correspondence of postcode 20001 area or 10,000,000 volunteer's home addressesInterior post), it is and integrated with the information service such as Baidu map precise position indicator (API), to search criterion and/or availablePost carry out visual presence.Volunteer, which receives after one or more matching results (S1109), can select (S1111) to applyOne or more posies, or require that patronage tissue provides more information (S1113).
In one embodiment, volunteer can also search for other volunteers.In another embodiment, volunteer can be formedGroup simultaneously obtains project and post together.Volunteer may search for other volunteers with similar interest or background.In addition,In the case of one or more projects, volunteer may search for the volunteer of complement.If for example, pediatrician's willHope person applies or adds the tissue project relevant with looking after mother neonate in Zimbabwe intentionally, then it may search for reproductionOther volunteers of healthy specialty background, and invite them to apply for same project.In another embodiment, interesting paediatricsDoctor can use system to send electronics to the friend or colleague that do not add medical volunteer on-line communities also and invite.
Volunteer can also be into system user indicate whether it can provide service.In one embodiment, if volunteerThe service that a number of free treatment or certain hourage are provided to patient or tissue is promised to undertake, patient and tissue can be according to aspirationsThe remaining treatment of person is promised to undertake or hours of service search volunteer.In addition, volunteer can also indicate its can provide service whenBetween and date, duration, facilitate patient, caseworker and tissue to carry out corresponding volunteer's search.By allowing aspirationPerson indicates respective available service time, and tissue can be allowed to make great efforts to keep the staffing of uniform level for its project.
Each implementation example of system also contemplates volunteer and tracks and record online its various volunteers' activity, is included so as to generateThe dynamic volunteer of volunteer's experience or in the past organizational affiliation is movable " resume ".Volunteer can according to circumstances allow patient and tissueSearch for the resume.In addition, patient and when being organized in search volunteer, can also be using the experience type and quantity of volunteer as searchingRope standard.
The typical flowchart that patient matches flow has been illustrated in Figure 12.Patient (or caseworker) is logging in (S1201)After system, (S1205) patient data can be managed, search (S1207) or management (S1209), which come from, to be ready to carry for patientFor the inquiry of the volunteer of help.It is similar with the project search interface provided to patient, one implement example to patient provide withThe display directly perceived for the neighbouring volunteer that the search criterion of patient matches.Depend on the circumstances, search, which is potentially included, uses mapped system(such as Distribution GIS) determines the volunteer in some region.Enter according to the search of patient or to the inquiry of volunteerRow replys (S1201), and patient can select whether (S1213) links up with volunteer.If patient selects (S1215) and oneIndividual volunteer is linked up, then Email or inside story can be sent to selected volunteer, arranges free medical care service.OneIn individual embodiment, volunteer can advise that another or other volunteer of the patient into system sends request, for example, suffer from when severalWhen person requires different experts or other experts respectively.Another is implemented example and is integrated with the medical science questionnaire relevant with patient symptom (such asBy way of originating be integrated online), advise a type of expert volunteer to patient.In another embodiment,The networking telephone, network shooting, video conference or moral tele-medicine solution advanced in years are carried out between the patient and volunteer that match somebody with somebody(MedSci-TechTM) etc. direct communication connection, be easy to remote diagnosis and/or treatment.Can be with using the connection of this direct communicationPublic good free treatment is provided to rural area patient.Further, it is also possible to pass through directly long-range connection radiography, X-ray, coreThe monitoring devices such as magnetic resonance imaging, vital sign, remote supervisory and control(ling) equipment and other diagnosis patient datas are downloaded, so as to patientDiagnosis is provided and/or treated.In one embodiment, this data is safely stored in systems, and passes through secure accessingCompatible equipment is retrieved and updated.
In one embodiment, system provides a network connection platform, is easy to volunteer quickly to start and coordinate to defend to publicPart of making trouble makes urgent response.When there is the situation of various natures and artificial public health event, including flood, fire,Shake, hurricane, cyclone, industry accident, bioterrorism and traditional attack of terrorism etc., may trigger emergency response.In the case of there is this disaster, tissue and volunteer can respond one after another.
Figure 13-15 is illustrated based on the mode for coordinating the formed public health assistance network of volunteer's dynamic positioning.This modeTraditional Volunteer service pattern is applicable not only to, the scene of emergency response is can equally be well applied to.Figure 13 is illustrated based on coordination willHope person dynamically positions and using the flow chart of mean allocation.Start, system receives the signal of triggering public health event, for example,Pass through the system alarm of one (S1301) as described above.Next, the center (S1303) of identification public health event.EventCenter by a series of condition identities for public health event significant response, including identification events outburst position, inHeart disaster area or infection report intensively, starting area of event it is (for example, starting point of disease transmission) or disaster-stricken most tightImportant place area.Identification can be completed by various suitable means, including but not limited to by system manager, volunteer or tissueTo recognize a specific coordinate, and the position data of emergency response mechanism or team's offer is provided and one is recognized or many with thisIndividual public health event center.In one embodiment, center can be according to public security organs (for example：Street status,Longitude and latitude), gps coordinate, neighborhood and emergency response group arrive at information that the position identification personnel in region provide to determine.In another embodiment, it can be excited based on some area and report the certain amount to public security organs or other solid tissuesUrgent call or signal estimate event center position.In another embodiment, the position by information system user and phaseOff status information and fresh information, and the center that is formed of effective aggregation of these information can estimate the positional information of emergency.In another embodiment, the calculating at center is the contour description based on involved area, and these descriptions come from system managerOr other show the user of relevant range map using graphical interfaces.In this embodiment, border can be created to be in officeA line or one group of coordinate in what shape go to represent the center or central area in a region, and not exclusively one geo point.State and fresh information can either internal information service be issued or is allowed the society of information sharing using user by built-in systemHand over and issued in software account such as wechat, microblogging.
Then the default certain circumference distance (such as in X) in system meeting identification events center is interior, or the not rounded comprising event centerThe quantity n of public health event incident locality (such as metropolitan statistical area (MSA)) expert and general volunteer in shape devastated,And receive in quantity (RCs) T at center.In one embodiment, it is volunteer in X region that n, which is represented defining radius,Quantity.In another embodiment, n representatives are represented in being defined as in public health event generation area in X and they have the abilityOr the quantity that preference is reported to the center of reception.Reception center refers to preassigned clinical center or the urgent doctor specified by tissueTreat service location and include but is not limited to hospital clinic and as the traumatology department center set by emergency response group.Respond radius XOr impacted area can be inputted and be updated by keeper.In one embodiment, response radius or impacted area can be withAccording to the public health event order of severity, retrievable emergency resources and volunteer's quantity, demand resource quantity and Travel distance comeAutomatically update.
Respond in radius X, system can generally assign n/T volunteer to each reception center.In the pattern of mean allocation,According to each regional demand, professional system can receive one volunteer expert (S1309) of center assignment of allocation with 1) to be each2) expert is randomly assigned according to the quantity at the center of reception.If in the region that radius is X, volunteer's quantity of specific specialistsMore than centric quantity is received, these experts will uniformly distribute in the minds of in the reception at random.In one embodiment, if expertLazy weight is to reach that there is (or expert's quantity n at each reception center>Receive centric quantity T), expert assignment pattern willEnsure that covering receives central peripheral maximum magnitude.System will test various expert's arrangement modes, and calculate tired between every expertDistance is counted, the optimal method of salary distribution is obtained.
For example, giving a kind of task to distribute two experts of specified type to 3 possible reception center A, B, C.System meetingAccording between 3 possible specified experts of scenes (for example, two volunteers are assigned to A and B, B and C, A and C) calculatingDistance (position at correlation reception center is set).System can select reception center and the maximum scheme of specified volunteer distance.For example,If the distance for receiving center A to B is 2 li, A to C distance is 10 li, and B to C distance is 9 li, then speciallyFamily volunteer can be assigned to reception center A and C so that receive the distance between center and volunteer and maximize.Then, systemGeneral volunteer, including non-clinical personnel and non-expert personnel can be distributed.If received likewise, general volunteer's quantity is more thanCentric quantity, they will be distributed according to above-mentioned expert assignment pattern.If during general volunteer's number is less than receivingCalculation amount (or having remaining quantity after mean allocation), they will be come with the maximized principle of distance between general volunteerDistribution, to avoid the waste that medical resource is caused in a pile.
Figure 14 is illustrated dynamically to be positioned and using the flow chart of weight assignment based on coordination volunteer.Start, system receives triggeringThe signal of public health event, for example, passing through system alarm (S1401).Next, system will recognize public health eventCenter (S1403).System manager, the volunteer having permission or tissue can specify Y regions (such as using longitude and latitude,Position etc.) it is used as secondary centre (S1405).Optionally, secondary centre Y can also basis as above-mentioned event center is determinedMode determine.
Then system can receive to input secondary centre Y a number of subregion Z, and per sub-regions in expectation orTarget volunteer's quantity.Subregion can be defined by a series of factor, be included but is not limited to the most probable position of masses suffering from disasterPut and assemble ground, be short of food, hospital's situation, masses suffering from disaster are sent to system or the emergency disposal situation information of system manager,Highway, railway, airport or other blocks of closing.For example, the subregion in secondary centre Y 0-1 can obtain A%Expert or general volunteer, the subregion in secondary centre Y 1-2 can obtain B% expert or general volunteer, away fromFrom the expert or general volunteer that the subregion in secondary centre Y 2-3 can obtain C%, in secondary centre Y 3 be 3 withOn subregion can obtain D% expert or general volunteer.In one embodiment, A=40%, B=30%, C=20%,D=10%.The interval that Z can be spaced or be set manually by specified interval or registration is calculated.Typically for any oneVolunteer's distribution of secondary centre, volunteer's allocation proportion is added up to 100%, distributed with the volunteer for ensureing all.
Next, system will distribute expert to reception center for each sub-regions.In the pattern of weight assignment, according to eachExpert's type of regional demand, system can receive one volunteer expert of center assignment of allocation with 1) to be each, and and if only if connectsReceipts center is in Y radius (not in next least radius) and in radius X；Or 2) according to the center of receptionQuantity be randomly assigned expert (S1413).If connect in sub- radius in X region, specific expert volunteer's quantity is more thanCentric quantity is received, these expert's surpluses will be distributed uniformly in the minds of in the reception at random.
If in specific sub- radius in X region, volunteer's quantity of specific specialists is more than reception center, and these experts willEvenly distribute at random in RCs receptions center, or the juxtaposition region (radius is overlapping) of two secondary centres it is random orCarry out trim by weight.If for example, without sufficient amount of expert cause each reception center be assigned to an expert (or speciallyFamily>), T these experts will be assigned in each centrally disposed ultimate range of reception.Arrangement through the every kind of expert of overtestingMode, obtains optimal allocation mode of one group of each expert apart from another.Then, system can distribute general volunteer including non-Clinical staff and non-expert personnel.(S1413) if likewise, general volunteer's quantity, which is more than, receives centric quantity, they willUnderstand expert assignment pattern described above to distribute.If general volunteer's number is less than receiving centric quantity (or in mean allocationAfter have remaining volunteer's quantity), they will be distributed with the maximized principle of distance between general volunteer.
Figure 15 is the schematic diagram on multiple secondary centres.In view of multiple secondary centres, personal or group volunteer is (generalVolunteer and expert) one among multiple secondary centres may be assigned to.For example, multiple secondary centres are recognized, by oneOr multiple volunteers are assigned in specific a secondary centre and subregion.Example in such as figure, there is two secondary centres R and S,Correspond to two impacted regional Y11551 and Y21553. impacted regional Y1 and Y2 respectively has n volunteer jointly.It is secondaryLevel center Y1, which includes subregion R1, R2 and R3.Y2, to be included in the example of subregion S1, S2, and S3. in figure, ifIt is more serious than Y21553 that Y11551 is considered as Disaster degree, then is if more volunteers can be assigned to Y1. volunteer's quantity200, then 140 volunteers may be assigned to Y1, remaining 60 are assigned to Y2. and then are inputted in system desiredVolunteer concentrates quantity inside all subregion.In one embodiment, these numerical value are by system manager, relief organization and have the rightThe user of limit is set.In another embodiment, these numerical value equally can be directed to various public health events according to announcedThe best practices example of emergency response is distributed automatically.For example, R1 and S1 may be set to distribute the 20% of regional volunteer's sum,30%, the R3 and S3 that R2 and S2 may be set to distribute regional volunteer's sum may be set to distribute regional volunteer's sum50%, Rn and Sn may be set to distribute any appropriate percentage of regional volunteer's sum.Therefore, in this specific examplesIn, R3 may distribute 70 volunteers, and R2 may distribute 42 volunteers, and R1 may distribute 28 volunteers, and S3 can30 volunteers can be distributed, S2 may distribute 18 volunteers, and S1 may distribute 12 volunteer and then these volunteers againIt is assigned to the reception center in subregion.In one embodiment, each receive in the distribution of center subregion can use dynamic coordinateAverage distribution system.In another embodiment, the Method of Weighted Assignment Based of dynamic coordinate can also be used.In another embodiment,The method that can be also combined with these dynamic assignment modes.
Multiple communication modes can be taken to inform that the distribution of volunteer's task, task update and other information.For example, these correspondent partiesFormula includes the audio-frequency information transmitted by fixed network telecommunications and cell phone.Also include short message, mail, broadcast, this password that rubs,Intercom and other modes are (for example, the application software run on the desktop or mobility device that pass through network connection is logical to sendKnow).In one embodiment, volunteer can select real-time update or set time to update.Agree to through volunteer, theyPositional information can be tracked by GPS or other real-time techniques, can be improved the efficiency of volunteer's distribution and be reallocated in real time.LetterBreath can equally be sent to specific reception center.In one embodiment, system can also recognize and follow the trail of in real time disaster-stricken groupMany, obtainable food, equipment and material supply.
In one embodiment, system manager can select the frequency of fresh information according to the change of expert's number amount and type.ThisBe likely to result in some experts and be redistributed into different reception centers, redistribute the cost/benefit of expert can bring with publicHealth event center mean allocation expert compares.In one embodiment, based in volunteer, system manager, receptionThe heart is in prefixed time interval transmitted information, and system just alleviates some volunteers and standby aspiration by way of dynamic coordinateThe same or similar professional repetition and waste of person.In another embodiment, system by receive or computing staff it is tired out or too low/mistakeThe information of high staffing starts dynamically distributes coodination modes, same or similar specially with the personnel or addition/reduction that replace fatigueThe volunteer of industry.
In great public health event, such as attack of terrorism, hurricane, mobile communication may suffer damage.In view of these feelingsCondition, system detectio communication network failure is sent short messages unsuccessful, or coordinates mobile or continental rise for example, being called to volunteerInternet provider recognizes service disruption.In one embodiment, (such as in public health thing before communication network interruptionBefore part occurs), system should notify the emergency in advance region specified location to receive the volunteer at center, (for example volunteerOperating position described in person, home address or by volunteer the check and evaluation determined before " roaming " scope.That specifies connectsReceipts center can be determined and be updated by above-mentioned dynamically distributes coordination mode.Pass through prior notice volunteer's emergency, systemProvide the initial time that report is initiated specific reception center in public health event for volunteer.In one embodiment,When mobile communication is interrupted, system can contact volunteer and renewal by volunteer's fixed number of volunteer's dossierVolunteer's information.Further system in case of emergency enables emergency communication come to connecing by more sane standby communication channelReceipts center sends fresh information, informs that volunteer allocates demand.In another embodiment, it is possible to provide send alarm and renewalDaily record, once volunteer or organized renewing communication, they can assess these information.
System there are ways to provide security information to ensure the privacy of patient and the safety of data, the processing of such as medical informationAnd electronic health record.For example, the medical information safety (such as password/password protection, cipher mode) of patient is stored in system, onlyThe mechanism for having sufferers themselves and patient's express authorization can be obtained.Obtain the mechanism authorized and potentially include health service supplier's (exampleSuch as, treating physician).For example, safety measure includes fingerprint recognition, retina identification, safety problem and password.These measuresInclude hiding patient's name and other information, obscure patient image.In one embodiment, including qualification authentication, including pass throughThe online public and private specific Health care providers of database access, are inquired about in the database including country, provinces and cities and the worldLicense Status, pharmacy/banning drugs/control medicine licensing, malpractice insurance company application for insurance certificate, title examination and certification machineStructure, the medical speciality committee and insurance industry association.Meanwhile, the safe transmission method of patient's sensitive data is also used, such asCryptoguard, encryption, anonymization, separation or coding patient medical and identification information.In another embodiment, according to relatedLegal requirement, system incorporates electronics informed consent form, obtains after patient's agreement, specific each side concerned could share patientData, while allowing patient to cancel previous informed consent mandate.The safety measure that system implements example outfit meets state's lawsIt is required that, such as《Electronic health record fundamental norms》Deng, the output or displaying of clinical information want " easy-to-understand " for patient.In addition,System implements example and provides multiple interfaces to access various electronic medical record systems, and safety and exactly shared patient medical data such as exist" Electronic Health Record information network platform ".System implements the renewal that example may also receive from various third party systems, includingRegion popularization center (REC) and the renewal of national healthcare system.Other interfaces realize tracking system, tobacco smoking cessation including electronic prescriptionDatabase, immune registration center and allergy and contraindication update list.
In the description of this specification, reference term " one embodiment ", " some embodiments ", " example ", " specific example ",Or the description of " some examples " etc. means to combine specific features, structure, material or feature that the embodiment or example describe and includedIn at least one embodiment or example of the present invention.In this manual, the schematic representation of above-mentioned term need not be directed toIt is identical embodiment or example.Moreover, specific features, structure, material or the feature of description can be at any one or moreCombined in an appropriate manner in embodiment or example.In addition, in the case of not conflicting, those skilled in the art can be withNot be the same as Example or the feature of example and non-be the same as Example or example described in this specification is combined and combined.
Although embodiments of the invention have been shown and described above, it is to be understood that above-described embodiment be it is exemplary,It is not considered as limiting the invention, one of ordinary skill in the art can enter to above-described embodiment within the scope of the inventionRow change, modification, replacement and modification.