Detailed description of the invention
Below in conjunction with accompanying drawing, embodiments of the invention are described in detail, but the present invention can be defined by the claimsImplement with the multitude of different ways covered.
With reference to Fig. 1, the preferred embodiments of the present invention provide a kind of method of servicing receiving robot, including:
Step S101, identifies the identity of visiting person；
Step S102, mates whether there is the reservation recording corresponding with the identity of visiting person, the most then in visiting reservation recordingThe visiting obtaining visiting person according to visiting reservation recording is intended to, and speculates visiting if it is not, then visit to record according to the history of visiting personThe visiting of person is intended to；
Step S103, is intended to it is carried out hospitalit according to the visiting of visiting person.
The method of servicing of the reception robot that the present invention provides, by identifying the identity of visiting person, at visiting reservation recordingWhether middle coupling exists the reservation recording corresponding with the identity of visiting person, the most then obtain visiting person according to visiting reservation recordingVisiting be intended to, if it is not, then speculate that the visiting of visiting person is intended to, according to visiting person's according to the history of visiting person record of visitingVisiting is intended to it is carried out hospitalit, and solving existing reception robot cannot be carried out for the visiting person of difference visiting purposeThe technical problem of specific aim hospitalit, the person that automatically can not only identify visiting also speculates that the visiting obtaining visiting person is intended to, also may be usedBeing intended to provide personalized service with the visiting for visiting person, intelligence degree is high, and Consumer's Experience is good.
The identity of visiting person, before the visiting obtaining visiting person is intended to, is first identified by the present embodiment, thus convenientThe follow-up identity according to visiting person coupling in visiting reservation recording obtains the visiting of visiting person and is intended to or according to visiting person'sThe visiting of the history visiting record supposition visiting person that identity is corresponding is intended to.In the middle of real life, enterprise or unit is gone to visitVisit person, typically can shift to an earlier date and get in touch with enterprise or unit, and carries out visit reservation, and enterprise or unit then can will will be visitdThe reservation situation of the client visited is registered, such as, the identity of visit person, name, phone, it is intended that, visit time etc., fromAnd form visiting reservation recording.Therefore the present embodiment is after the identity identifying visiting person, just can be according to the identity information of visiting personThe visiting extracting visiting person in visiting reservation recording is intended to.Specifically, when coupling existence and visiting in visiting reservation recordingThe reservation recording that the identity of person is corresponding, then obtain the visiting of visiting person according to visiting reservation recording and be intended to.Due to visiting reservation noteRecord not necessarily includes or records the visiting intention of visiting person, therefore the present embodiment can not obtain visiting according to visiting reservation recordingAfter the visiting of person is intended to, the visiting intention of the record supposition visiting person that visits according to the history of visiting person.
As can be seen here, the present embodiment is by identifying the identity of visiting person, and according to the identity of visiting person, remembers in visiting reservationAfter record obtaining visiting intention or speculating that the visiting of visiting person is intended to according to history visiting record, just can arriving according to visiting personVisit and be intended to provide hospitalit targetedly to it so that be when visiting person is received by reception robot, with strong points, also may be usedBeing intended to provide personalized service with the visiting for visiting person, intelligence degree is high, and Consumer's Experience is good.
Alternatively, identify that the identity of visiting person includes:
Obtain the biological characteristic of visiting person；
Biological characteristic is mated with the sample biological characteristic being stored in advance in data base, thus identifies what robot receivedThe identity of visiting person.
The present embodiment obtains or before the visiting intention of conjecture visiting person, is first identified the identity of visiting person.SpecificallyGround, the biological characteristic of first the present embodiment obtains visiting when identifying the identity of visiting person of robot reception person, then will arriveThe biological characteristic of visit person mates with the sample biological characteristic being stored in advance in data base, thus identifies what robot receivedThe identity of visiting person.Wherein, the biological characteristic of visiting person includes: face, fingerprint, sound, abnormal smells from the patient, iris, hand, palmmprint, labelOne or more combinations in name, gait.
The data base of existing intelligent robot often stores the sample biological characteristic of some users, such as face, refers toStricture of vagina, sound, abnormal smells from the patient, iris, hand, palmmprint, signature, gait etc., therefore when after the biological characteristic of the robot person that collects visiting,Often first mate the sample biological characteristic whether including this visiting person in its database, if the match is successful, then arrive according to thisThe sample biological characteristic that visit person stores in data base carries out identification to it.Such as, special when the face of the person that collects visitingDuring reference breath, then face recognition technology is used it to be mated with face sample characteristics in the data base of intelligent robot, fromAnd realize the identity of visiting person is identified.
The identity of visiting person, before realizing robot and visiting person is carried out hospitalit, is first known by the present embodimentNot, beneficially robot carries out pertinent service to visiting person, be simultaneously also beneficial to the follow-up identity according to visiting person obtain withThe visiting intention that visiting person is corresponding, thus for follow-up intelligent robot, visiting person is carried out pertinent service and lay the foundation.
Alternatively, when biological characteristic does not matches that with the sample biological characteristic being stored in advance in data base, also include:
Search for the username information of biometric matches with visiting person on the internet；
Identity according to username information identification visiting person.
During owing to the biological characteristic of visiting person is mated with the sample biological characteristic in data base, in fact it could happen that biologicalThe situation that feature does not matches that with the sample biological characteristic being stored in advance in data base, namely can not be from being stored in advance in dataSample biological characteristic in storehouse matches the biological characteristic identical with visiting person.For this situation, the present embodiment passes throughThe username information of biometric matches with visiting person is searched for, then according to username information identification visiting person's on the InternetIdentity.
Such as, can not match and visiting person from the face sample biological characteristic being stored in advance in data base when systemDuring identical face biological characteristic, then search for corresponding on the internet according to the face biological characteristic of the visiting person gatheredUsername information.This is mainly based upon existing user when carrying out identity registration on the internet, is often required to provide correspondenceBiological characteristic, such as face, signature etc..The present embodiment is based on the dependency of both, the life of the person that first passes through visitingThing feature is searched on the internet and is obtained the username information matched, then according to the body of username information identification visiting personPart.It should be noted that the identity of the visiting person of indication can be that any identity for the person that characterizes visiting belongs in the present embodimentProperty information, the such as title of visiting person, telephone number, email address, ID (identity number) card No. etc..
It should be noted that the present embodiment obtains corresponding according to the biological characteristic search of visiting person on the internetDuring username information, more than one username information may be obtained.Now, the present embodiment can choose wherein any one userName information identification visiting person identity, it is also possible to choose the username information the highest with the biometric matches degree of visiting person forIdentify the identity of visiting person.
Alternatively, mate in visiting reservation recording and whether there is the reservation recording corresponding with the identity of visiting person and include:
Gather the temporal information of visiting person；
Identity and the temporal information of visiting person are mated with visiting reservation recording.
Owing to going the visit person of enterprise or unit visit when preengaging in advance, its visiting time visited typically can be informed,Namely enterprise or unit are when situation of preengaging the visiting of visit person records, often include that visit person will the visiting of visitingTime.Therefore the present embodiment obtains corresponding visiting reservation according to identity information coupling in visiting reservation recording of visiting personDuring record, it is also possible to the visiting time of the person that combines visiting mates.Specifically, the temporal information of visiting person is first gathered, soAfter identity and the temporal information of visiting person are mated with visiting reservation recording.So in visiting reservation recording, coupling isDuring the no existence reservation recording corresponding with the identity of visiting person, can be by the identity information of the person that combines visiting and visiting timeInformation mates whether there is the reservation recording corresponding with the identity of visiting person more accurately.The such as visiting of certain enterprise or unit is pre-About record there are two visit persons that identity name is identical, it is assumed that for Zhang San, and one of them pre-is approximately visit in the morning, anotherVisit in afternoon, then the identity information of the person that combines visiting and visiting temporal information more can accurately identify visiting undoubtedly person, andObtain matched visiting reservation recording more accurately, improve further and obtain the accuracy rate that the visiting of visiting person is intended to.
The present embodiment is by gathering the temporal information of visiting person, and by pre-with visiting to identity and the temporal information of visiting personAbout record mates, the accuracy rate of the person's identification that not only increases visiting, and improves the identity according to visiting person and obtainTake the accuracy rate of matched visiting reservation recording, be intended to lay a good foundation for obtaining the visiting person of visiting person, so thatReception robot carries out hospitalit for visiting person more accurately.
Alternatively, speculate that the visiting of visiting person is intended to include according to the history visiting record of visiting person:
Person visits the most for the first time to judge visiting, the most then according to identity-acquiring and the input feature vector set in advance of visiting personThe attribute information that entry is corresponding, and be intended to according to the visiting of attribute information prediction visiting person, if it is not, then according to the history of visiting personVisiting is intended to speculate the visiting intention that visiting person is current.
Owing to going in the visit person of enterprise or unit visit, some is not likely to be for the first time visit, namely with enterprise or listThere is fixing or regularly business relations between Wei, therefore the present embodiment can speculate visiting according to the history of visiting person record of visitingThe visiting of person is intended to.Again owing to going in the visit person that enterprise or unit are visited, some is probably visit for the first time, namely does not existsThe history visiting record corresponding with visiting person.For this situation, the present embodiment pushes away at the history visiting record according to visiting personWhen measuring the visiting intention of visit person, person visits the most for the first time to first determine whether visiting, the most then according to the identity-acquiring of visiting personThe attribute information corresponding with input feature vector entry set in advance, and be intended to according to the visiting of attribute information prediction visiting person, ifNo, then visit according to the history of visiting person and be intended to speculate the visiting intention that visiting person is current.
The present embodiment judges visiting person be whether for the first time visit enterprise or unit time, can exist according to the identity of visiting personIn the history visiting database of record of enterprise's storage, coupling knows whether the history visiting record mated with visiting person, if having,Then illustrate that this visiting person is not for the first time visit enterprise or unit, if not having, then explanation visiting person be for the first time visiting enterprise orUnit, and according to the identity-acquiring of the visiting person attribute information corresponding with input feature vector entry set in advance and according to attributeThe visiting of information prediction visiting person is intended to.In the present embodiment, the attribute information of the visiting person of indication can be specifically and visiting person's phaseEssential information, user behavior information, log-on message or the information etc. that surfs the web closed.
Specifically, judging visiting, person is visit for the first time enterprise or unit to the present embodiment, namely can not be according to historyWhen visiting record obtains the visiting intention of visiting person, can be by obtaining the attribute information prediction visiting person's relevant to visiting personVisiting is intended to, such as by obtaining arriving of the attribute information supposition visiting persons such as memo information or the scheduling information of visiting personVisit and be intended to, the most such as, speculate the visiting of visiting person by obtaining the attribute informations such as the occupational information of visiting person, sex, identity informationIt is intended to.The present embodiment is when obtaining the attribute information of visiting person, in order to obtain the attribute information having more predictive value, the most in advanceFirst set input feature vector entry, and when gathering the attribute information of visiting person, according to the identity-acquiring of visiting person with presetAttribute information corresponding to input feature vector entry and according to attribute information, thus the visiting finally obtaining visiting person is intended to.
Alternatively, it is intended to include according to the visiting of attribute information prediction visiting person:
Preset visiting and be intended to output classification；
Gather the sample behavioral data corresponding with input feature vector entry of training sample, and extract training according to sample behavioral dataThe input feature value of sample；
Visiting according to input feature value and training sample is intended to output classification training grader, it is thus achieved that visiting intention assessment mouldType；
Attribute information according to visiting person and visiting intention assessment model, it was predicted that the visiting of visiting person is intended to.
When the present embodiment is intended to according to the visiting of attribute information prediction visiting person, first sets visiting and be intended to output classification,Then gather the sample behavioral data corresponding with input feature vector entry of training sample, extract training sample according to sample behavioral dataThis input feature value, and it is intended to output classification training grader according to the visiting of input feature value and training sample, obtainMust visit intention assessment model, finally according to attribute information and the visiting intention assessment model of visiting person, it was predicted that visiting person'sVisiting is intended to.Specifically, the visiting in the present embodiment is intended to output classification and input feature vector entry is all by User Defined, such as visiting is intended to output classification and can classify according to usually going common visiting intention when enterprise or unit visit,Such as business negotiation, employment interview, attend the show, conference participation, business consultation, contract signing, training etc..And input feature vectorEntry can the be visiting hobby of person, occupational information, sex, identity information, age, position hierarchy etc..
The present embodiment when training visiting intention assessment model, training sample corresponding with input feature vector entry that will gatherSample behavioral data as the attribute information of training sample, and extract the input feature vector of training sample according to sample behavioral dataVector, thus train grader, wherein, grader can be support vector machine classifier, Bayes classifier etc..And in realityIn the implementation process on border, the quantity of training sample should be big as far as possible, thus ensures the accuracy of identification of visiting purpose identification model.
The present embodiment is visited the visiting intention assessment model being intended to for the person that identifies visiting by training, can not only be according to arrivingThe behavioral data Intelligent Recognition of visit person goes out matched visiting and is intended to, and the visiting using the present embodiment to train is intended to knowOther model the visit visiting person accuracy rate of intention assessment is high, and beneficially subsequent robot can be intended to according to the visiting identifiedThere is provided personalized hospitalit to visiting person, embody higher intelligent level.
Alternatively, the visiting intention being intended to supposition visiting person current of visiting according to the history of visiting person includes:
The history visiting obtaining visiting person is intended to；
Judge that history visiting is intended to the most identical, the most then the visiting that history visiting is intended to as visiting person is current is intended to, ifNo, then the visiting that history visiting the highest for the frequency is intended to as visiting person is current is intended to.
Due to the history according to visiting person visit be intended to speculate that the current visiting of visiting person is intended to time, mainly by extractingThe history visiting of visiting person is intended to, and is intended to as current visiting.The history visiting meaning of the visiting person owing to obtaining againFigure may more than one, the most same visiting person may visit enterprise or unit repeatedly, and the purpose visited each time is notWith.Therefore the present embodiment is when the visiting that the history visiting intention supposition visiting person according to visiting person is current is intended to, and first getsThe history visiting of visit person is intended to, and then judges that history visiting is intended to the most identical, is the most then intended to history visiting as visitingThe visiting intention that person is current, if it is not, be then intended to the visiting that history visiting the highest for the frequency is intended to as visiting person is current.SoThe of a relatively high visiting of probability can be obtained be intended to, thus more specific aim hospitalit is provided.
Alternatively, it is intended to that it is carried out hospitalit according to the visiting of visiting person include:
Obtain the robot service option being intended to visiting and mating set in advance；
Man-machine interaction is carried out with visiting person according to the service regulation corresponding with robot service option set in advance, and based on peopleVisiting person is serviced by machine alternately.
According to real life experience, visiting person both can directly be serviced by intelligent robot, it is also possible to passes throughCarry out man-machine interaction with visiting person to realize it is serviced.Owing to the present embodiment can identify visiting automatically than existing intelligent robotThe visiting of person is intended to, and therefore, the present embodiment both can be intended to directly service it according to the visiting of visiting person, it is also possible to rootIt is intended to carry out man-machine interaction with it according to the visiting of visiting person realize it is serviced.
Specifically, first the present embodiment obtains the robot service option being intended to visiting and mating most set in advance, soMan-machine interaction is carried out with visiting person afterwards according to the service regulation corresponding with service option set in advance, and based on man-machine interaction pairVisiting person service.Such as, when the visiting of the person that gets visiting is intended to employment interview, first obtains and visit intentionThe robot service option of coupling, it is assumed that fill in table for providing biographic information, then (sends out with service option according to set in advancePut biographic information and fill in table) (whether first inquiry visiting person is employment interview to corresponding service regulation, is being agreeFixed reply after provide biographic information to it and fill in table or guide it to meet personally human resources to be correlated with the rules such as director) enter with visiting personRow man-machine interaction, thus based on man-machine interaction, visiting person is serviced.
As can be seen here, in the present embodiment, robot is when servicing visiting person, is possible not only to directly according to visiting personVisiting be intended to it is serviced, moreover it is possible to carry out with visiting person according to the service regulation corresponding with service option set in advanceMan-machine interaction, it is thus possible to provide more intelligent and personalized service for visiting person.
Alternatively, biological characteristic includes:
One or more combinations in face, fingerprint, sound, abnormal smells from the patient, iris, hand, palmmprint, signature, gait.
Biological characteristic in the present embodiment is not limited to include face, fingerprint, sound, abnormal smells from the patient, iris, hand, palmmprint, labelOne or more combinations in name, gait, specifically by User Defined.
Simplify embodiment below for three the present invention receives the method for servicing of robot to illustrate further.
Simplify embodiment one
With reference to Fig. 2, the present invention simplifies the method for servicing receiving robot that embodiment one provides, including:
Step S201, obtains the biological characteristic of visiting person.
Specifically, the present embodiment is received robot can any one or more of biological characteristic of visiting person be obtainedTake, such as one or more combinations in the face of visiting person, fingerprint, sound, abnormal smells from the patient, iris, hand, palmmprint, signature, gaitFeature obtains, and present embodiment assumes that the face characteristic that biological characteristic is visiting person of acquisition.
Step S202, mates biological characteristic with the sample biological characteristic being stored in advance in data base, thus knowsThe identity of the visiting person of other robot reception.
Specifically, the present embodiment is by the face characteristic of person that collects visiting and face sample in the data base of intelligent robotFeature is mated, thus realizes being identified the identity of visiting person.Present embodiment assumes that can match from data base withThe face sample characteristics of the face characteristic coupling of visiting person, and identify its identity name for opening according to the face characteristic of visiting personThree.
Step S203, gathers the temporal information of visiting person.
Specifically, the present embodiment receives robot when starting to receive visiting person, gather the visiting time of visiting person, falseIt is set to that morning 9 point.
Step S204, mates identity and the temporal information of visiting person with visiting reservation recording, and obtain withAfter the reservation recording of the identity of visiting person and actual information coupling, the visiting obtaining visiting person according to visiting reservation recording is intended to.
Specifically, the present embodiment according to the identity (Zhang San) of visiting person and visiting temporal information (that morning 9 point),Visiting reservation recording mates reservation recording of visiting accordingly.Namely mate that morning 9 point, name inside visiting reservation recordingVisiting reservation recording for the visiting person of Zhang San.Assume that the present embodiment can match and visiting person's identity according to visiting reservation recordingCorresponding visiting reservation recording, carries out visiting intent information the most further and carries the visiting reservation recording corresponding with visiting person's identityTake.Specifically, the visiting that regular expression can be used to extract visiting person from visiting reservation recording is intended to, it is assumed that the present embodimentFrom visiting reservation recording, the visiting of the coupling person (Zhang San) that obtains visiting is intended to participate in training.
Step S205, is intended to it is carried out hospitalit according to the visiting of visiting person.
Specifically, the present embodiment after the visiting of the person that gets visiting is intended to participate in training, according to pre-set withThis visiting is intended to corresponding reception program and visiting person is carried out specific aim reception.
As can be seen here, the present embodiment is by being identified the biological characteristic of visiting person, it is thus achieved that the identity of visiting person, and tiesThe visiting temporal information closing visiting person mates corresponding visiting reservation recording in visiting reservation recording, and according to matchingVisiting reservation recording obtain the visiting of visiting person and be intended to, thus it is carried out specific aim hospitalit, substantially increases receptionRobot carries out the specific aim of hospitalit, improves Consumer's Experience.
Simplify embodiment two
With reference to Fig. 3, the present invention simplifies the method for servicing receiving robot that embodiment two provides, including:
Step S301, obtains the biological characteristic of visiting person.
Specifically, the present embodiment is received robot can any one or more of biological characteristic of visiting person be obtainedTake, such as one or more combinations in the face of visiting person, fingerprint, sound, abnormal smells from the patient, iris, hand, palmmprint, signature, gaitFeature obtains, and present embodiment assumes that the face characteristic that biological characteristic is visiting person of acquisition.
Step S302, searches for the username information of biometric matches with visiting person on the internet.
Specifically, the present embodiment is searched for corresponding according to the face biological characteristic of the visiting person gathered on the internetUsername information.This is mainly based upon existing user when carrying out identity registration on the internet, is often required to provide correspondenceBiological characteristic, such as face, signature etc..The present embodiment is based on the dependency of both, the life of the person that first passes through visitingThing feature is searched on the internet and is obtained the username information matched, then according to the body of username information identification visiting personPart.
Step S303, according to the identity of username information identification visiting person.
Assume that the telephone number that the present embodiment obtains visiting person according to the username information of visiting person is 13100000000.It should be noted that the identity of the visiting person of indication can be any identity attribute letter for the person that characterizes visiting in the present embodimentBreath, the such as title of visiting person, telephone number, email address, ID (identity number) card No. etc..
Step S304, it is judged that visiting person whether for the first time visiting, the most then according to the identity-acquiring of visiting person with set in advanceThe attribute information that fixed input feature vector entry is corresponding, and be intended to, if it is not, then obtain according to the visiting of attribute information prediction visiting personThe history visiting of visiting person is intended to.
Specifically, present embodiment assumes that the visiting intention that can not obtain visiting person according to visiting reservation recording coupling, then rootVisit according to the history of visiting person to record and speculate that the visiting of visiting person is intended to.Specifically, first according to the identity (phone number of visiting personCode is 13100000000) person that judges visiting visits the most for the first time, the most then according to the identity-acquiring of visiting person with set in advanceThe attribute information that fixed input feature vector entry is corresponding, and be intended to, if it is not, then obtain according to the visiting of attribute information prediction visiting personThe history visiting of visiting person is intended to.In concrete implementation process, the present embodiment can be by mating in history visiting recordThe visiting record whether having telephone number to be 13100000000, whether person is to visit for the first time to judge visiting.Assume this enforcementExample judges visiting person non-first time visiting, then execution step S305.
Step S305, it is judged that history visiting is intended to the most identical, the most then be intended to current as visiting person using history visitingVisiting be intended to, if it is not, then the visiting that the highest for the frequency history visiting is intended to as visiting person is current is intended to.
Specifically, it is assumed that the present embodiment coupling in the history visiting record that system stores obtains the history visiting of visiting personIt is intended to there are three, respectively send data, have a meeting, train, and the highest history visiting of the frequency is intended to training, then by training workThe visiting current for visiting person is intended to.
Step S306, obtains the robot service option being intended to visiting and mating set in advance.
Specifically, owing to the visiting of the present embodiment person that gets visiting is intended to training, then according to set in advance with arriveVisit the robot service option being intended to mate and can obtain the corresponding service option of reception robot, it is assumed that for guiding to trainingInstruction room.
Step S307, carries out man-machine according to the service regulation corresponding with robot service option set in advance with visiting personAlternately, and based on man-machine interaction visiting person is serviced.
Specifically, the present embodiment can also be according to set in advance and machine during guiding visiting person to ClassroomService regulation corresponding to (guiding to Classroom) people's service option (such as inquires the course of training, the place of training to visiting personEtc.) carry out man-machine interaction with visiting person, and based on man-machine interaction, visiting person is serviced.
The present embodiment is by identifying the identity of visiting person, and according to the identity of visiting person and obtains according to the identity of visiting personThe visiting of the history visiting record person that deduces visiting of visiting person be intended to, and the visiting finally gone out by inference is intended to itCarry out hospitalit targetedly, solve existing reception robot cannot for difference visiting purpose visiting person carry out forProperty hospitalit technical problem, the person that automatically can not only identify visiting also speculates that the visiting obtaining visiting person is intended to, it is also possible to pinVisiting visiting person and be intended to provide the service of personalization, intelligence degree is high, and Consumer's Experience is good.
Simplify embodiment three
With reference to Fig. 4, the present invention simplifies the method for servicing receiving robot that embodiment three provides, including:
Step S401, identifies the identity of visiting person.
Specifically, it is assumed that the present embodiment is according to the entitled Li Si of the biometrics identification technology person that identifies visiting.
Step S402, it is judged that visiting person whether for the first time visiting, the most then according to the identity-acquiring of visiting person with set in advanceThe attribute information that fixed input feature vector entry is corresponding.
Specifically, it is assumed that the present embodiment judges visiting, and person is visit for the first time enterprise or unit, then according to visiting person'sThe attribute information that identity-acquiring is corresponding with input feature vector entry set in advance.Wherein, input feature vector entry set in advance canThink one or more combination, such as visiting person hobby, occupational information, sex, identity information, the age, position hierarchyEtc..
Step S403, presets visiting and is intended to output classification.
Owing to current embodiment require that the attribute information according to visiting person obtains corresponding visiting and is intended to, therefore first train useIn identifying that visiting is intended to the other grader of output class, and when training grader, preset visiting and be intended to output classification.At toolIn the implementation process of body, the present embodiment can be intended to output classification by self-defined visiting, it is also possible to according to different enterprises or unitCorresponding visiting is set and is intended to output classification.
Step S404, gathers the sample behavioral data corresponding with input feature vector entry of training sample, and according to sample rowThe input feature value of training sample is extracted for data.
Specifically, first the present embodiment gathers the sample behavioral data corresponding with input feature vector entry of training sample, andThe input feature value of training sample is extracted according to sample behavioral data.Wherein, the quantity of training sample should be big as far as possible, thusEnsure the discrimination of visiting intention assessment model.The quantity assuming the training sample of the present embodiment is 1000, gathers this most respectivelyThe sample behavioral data corresponding with input feature vector entry of 1000 training samples, and extract according to the sample behavioral data gatheredThe input feature value of training sample.
Step S405, is intended to output classification training grader according to the visiting of input feature value and training sample, it is thus achieved thatVisiting intention assessment model.
Step S406, according to attribute information and the visiting intention assessment model of visiting person, it was predicted that the visiting meaning of visiting personFigure.
Specifically, it is assumed that the present embodiment goes out visiting according to attribute information and the visiting intention assessment Model Identification of visiting personThe visiting of person is intended to employment interview.
Step S407, is intended to it is carried out hospitalit according to the visiting of visiting person.
Specifically, owing to the visiting of the present embodiment person that identifies visiting is intended to employment interview, then reception robot according toThe visiting of visiting person is intended to it is carried out respective service.
The present embodiment by identifying the identity of visiting person, and according to the attribute information of visiting person and train for knowingIt is clipped to visit the visiting intention assessment model being intended to and obtains the visiting intention of visiting person, and be intended to it according to the visiting of visiting personCarrying out hospitalit, solving existing reception robot cannot carry out specific aim reception clothes for the visiting person of difference visiting purposeThe technical problem of business, the person that automatically can not only identify visiting also speculates that the visiting obtaining visiting person is intended to, it is also possible to for visiting personVisiting be intended to provide personalized service, intelligence degree is high, and Consumer's Experience is good.
These are only the preferred embodiments of the present invention, be not limited to the present invention, for those skilled in the artFor Yuan, the present invention can have various modifications and variations.All within the spirit and principles in the present invention, any amendment of being made,Equivalent, improvement etc., should be included within the scope of the present invention.