Public lavatory environmental sanitation keep a public place clean intelligent operation and check management systemTechnical field
The invention belongs to data management system, keep a public place clean intelligent operation and inspection particularly to public lavatory environmental sanitationCheck reason system.
Background technology
In city, public lavatory is large number of, and has close relationship with surrounding enviroment and personnel demand,Making public lavatory operation have self business characteristic and demand, be mainly manifested in, a large amount of dust alleviation works are anti-Performing again, manipulating object, management object cover the whole district, and the difficulty effectively managed is higher；WorkPersonnel amount is numerous, it is difficult to effectively supervise each public lavatory keep a public place clean quality and improve work quality andEfficiency；Achievement directly affects civil plantation quality and urban management level, and social expectation is relativelyHigh.But, in current public lavatory, the daily and maintenance work of all kinds of environment sanitation facilities is daily the most loaded down with trivial details；Original manually report for repairment, inspection record and record maintenance frequency and maintenance result inefficiency is slow,The problems such as the position discrepancy that greatly, even much maintenance and group repair of accuracy deviation is inconsistent are serious；It is badly in need of a set of science, process, automatization equipment and system helps to promote work effectRate, the environmental sanitation person works's mass that improves, quick and precisely timely writing task amount and work transactionFollow the tracks of.
Summary of the invention
In order to solve the problems referred to above, the invention provides a kind of public lavatory environmental sanitation keep a public place clean intelligent operation andChecking management system, with Internet of Things for relying on, numeral 3G is transport vehicle, and each public lavatory is carried outThe management system of Unified number Uniform Name, this management systemic-function is powerful, management regulation, toolHaving extremely strong practicality and operability, concrete scheme is as follows:
A kind of public lavatory environmental sanitation is kept a public place clean intelligent operation and check management system, and management system includes at leastSome identifying plates of built-in a kind of RFID, management server, some pass through wireless networkNetwork and the intelligent terminal of management server communication, some by browser access management serverManagement end, intelligent terminal includes RFID label tag reading device, radio network communication devices, takes picturesDevice, audio unit and display device, RFID label tag reading device can read RFID electronics markThe information signed also is uploaded to manage server, and management server includes electronic chart interface, wherein,
Identifying plate includes what the public lavatory attribute identification board being arranged on doorway, public lavatory and inspection personnel carriedStaff's attribute identification board, the RFID of public lavatory attribute identification board presets public lavatory and belongs toProperty information, public lavatory attribute information includes the title in public lavatory, classification, position, accountability unit and dutyAppoint Cleaner；Staff's attribute identification board presets personnel's body of operating personnel or inspection personnelPart attribute information, personnel identity attribute information include operating personnel or the identity information of inspection personnel,Role Information；
Management server includes RFID data processing module group, Basic Information Management module group, industryBusiness checks management module group, reports maintenance management module group, in-out-storehouse management module group and data for repairmentAnalysis management module group；
RFID data processing module group includes that RFID data receiver module, RFID data analyze mouldBlock and RFID data memory module；RFID data receiver module is for receiving what intelligent terminal sentIncluding the RFID information of intelligent terminal's id information, RFID data is analyzed module and is connectReceive the data analysis instructions that RFID data receiver module sends, and to the RFID data letter receivedBreath carries out classification process, when data message is not log in the public lavatory attribute identification that intelligent terminal sendsDuring board information, do not process；When data message is not log in the staff that intelligent terminal sendsDuring attribute identification board information, send automated log on management service to intelligent terminal user login moduleThe instruction of device；When data message is to have logged in the public lavatory attribute identification board information that intelligent terminal sendsTime, send instruction data storage to RFID data memory module；RFID data memory module is used forReceive and process instruction data storage；
Basic Information Management module group is used for adding up, shows, inquires about, revises and/or increase basisInformation, service observation management module group is used for receiving, generates, reports and submits, audits and control inspectionCase information；Report maintenance management module group for repairment for receiving, generate and handling facility maintenance caseInformation；In-out-storehouse management module group is used for the classification of handling facility equipment, detail, puts in storage and go outStorehouse information；Data analysis management module group is used for receiving and processing data query information, and according toThe inquiry field received forms corresponding statistical report form；
Intelligent terminal includes user log-in block, public lavatory, location module, checks reporting module, casePart disposes module, module and facility repair module are wound up the case in examination & verification；User log-in block is used for receivingAnd process user and log in instruction；Public lavatory, location module, is used for transferring electronic chart letter in serverBreath, and operation or public lavatory to be checked positional information are treated in location in electronic chart；Inspection reports mouldBlock is for receiving the inspection mission bit stream that management server sends, and the process of inspection personnel is believedBreath is sent to manage server；Case dispose module for receive management server send wait locatePut case information, and be sent to the process information of operating personnel manage server；Examination & verification is wound up the caseModule is for receiving the pending case information that management server sends, and examining staffCore object information feeds back to management server；Facility repair module is for management server 102Send the facility failure repairing information that staff is arranged.
Further, service observation management module group includes checking that case distributes module, inspection casePart is disposed module, is checked case auditing module and check case classification management module；
Check that case distributes module and includes checking that case task distributes submodule and checks that case is disposedDistribute submodule；Check that case task distributes submodule for receiving inspection mission bit stream to be distributedWith reinspection mission bit stream to be distributed, formed and check job order and recheck job order, and by band sometimesBetween information check job order and recheck job order be sent in the inspection of inspection personnel intelligent terminalReport module, when checking that case task distributes submodule and sends inspection times to inspection personnel intelligent terminalTo checking that case classification management module sends job order status modifier as " to wait to be subject to while business is singleReason " instruction；Check that case is disposed and distribute submodule, be used for checking object information, shapeBecome to check that case is disposed single, and give operation by the inspection case disposal single-shot with temporal informationThe case of the intelligent terminal of personnel disposes module；
Check that case disposal module is used for checking personnel intelligent terminal and checks reporting module and workThe case of industry personnel intelligent terminal is disposed module block and is sent the order feedback information with temporal informationProcess information with case, when checking that reporting module is fed back after distributing inspection task order, checkIt is " pending that case disposes module to checking that case classification management module sends amendment job order stateReason " instruction；When receiving the complete information of inspection checking reporting module transmission, form inspectionLook into object information and be sent to check that case disposal distributes submodule；Mould is reported when receiving inspectionDuring the complete information of reinspection task that block sends, check that examination & verification refers to checking that case auditing module sendsOrder；
Check that case auditing module checks case examination & verification instruction, form pending trial vouching and feed backGive management end, after the examination & verification receiving management end transmission completes information, to checking case classificationManagement module sends the instruction that amendment job order state is " finishing "；
Check that case classification management module is used for receiving and processing the instruction of job order status modifier, andJob order is carried out Classification Management.
Further, service observation management module group also includes time judgment module and alarm module；RFID data processing module group also includes RFID data time-triggered protocol module；
When time judgment module is used for record check reporting module and audits the order of module of winding up the caseBetween, the Business Processing end time, and by time of received orders and Business Processing end time difference a with pre-Judging if time difference x carries out contrast, when a is more than x, time judgment module is to alarm moduleSend alarm command, simultaneously to checking that case classification management module sends amendment job order state and isThe instruction of " time-out business "；Alarm module is used for receiving alarm command, and to intelligent terminal'sAudio unit and/or display device send corresponding hint instructions；
RFID data time-triggered protocol module, is used for adding up and compare RFID data receiver module and connectsThe time of the RFID preset information received and the frequency；When time and the frequency are preset with itWhen threshold value comparison result is inconsistent, notice alarm module sends reminds instruction accordingly.
Further, intelligent terminal also includes that anticipation module, anticipation module include position judgmentModule, authority judge that submodule, task judge submodule and Problem judgment submodule；
Position judgment submodule, when logging in intelligent terminal's first scan public lavatory attribute identification board,Position judgment submodule receives the public lavatory attribute information of scanning, and to intelligent terminal's login userArea of responsibility information and public lavatory attribute information carry out contrast and judge, when judged result is not for mating,Terminate main flow, restart the RFID label tag reading device of intelligent terminal；When judged result isDuring coupling, judge submodule sending permission decision instruction to authority；
Authority judges submodule, is used for receiving authority decision instruction, and intelligent terminal is logged in useThe Role Information at family judges, when judged result is responsibility squad leader or inspection personnel, startsThe RFID label tag reading device of intelligent terminal, to checking that reporting module sends sign on；When sentencingWhen disconnected result is office manager, business group leader or inspection section chief, judge that submodule sends to taskJudge assignment instructions；
Task judges that submodule, for receiving the instruction judging whether the same day has inspection task, is transferredThe mission bit stream of login user, and judge, when sentencing with carrying out contrast with reception public lavatory attribute informationWhen disconnected result is "None", starts the RFID label tag reading device of intelligent terminal, report to inspectionModule sends sign on, and to checking that case classification management module sends amendment case information and isThe instruction " spot-check "；When judged result is for " having ", sends to Problem judgment submodule and askTopic decision instruction；
Problem judgment submodule, determines whether " not looking into " or " under-enumeration " problem for receptionInstruction, and show that screen display judges interface intelligent terminal, when receiving judgement information beWhen " having ", to checking that reporting module sends sign on, and to checking case classification management mouldBlock sends the instruction that amendment case information is " supervisor "；When the judgement information received is "None"Time, it is sent to inspection information check that case disposes module.
Further, check that reporting module includes that safety inspection submodule, labour discipline check sonModule, installations and facilities check that submodule, quality examination submodule of keeping a public place clean, disposal options judge sonModule and reinspection submodule；After safety inspection submodule receives inspection sign on, to intelligenceTerminal pushes safety inspection information, after receiving the inspection object information of inspection personnel's input, toLabour discipline checks that submodule sends and pushes instruction；Labour discipline checks submodule, receives and pushes awayAfter sending instruction, push labour discipline to intelligent terminal and check information, receive inspection personnel's inputInspection object information after, to installations and facilities check submodule send push instruction；Installations and facilitiesCheck submodule, after receiving propelling movement instruction, to intelligent terminal's pushing equipment facility checkout information,After receiving the inspection object information of inspection personnel's input, to keeping a public place clean, quality examination submodule sendsPush instruction；Keep a public place clean quality examination submodule, after receiving propelling movement instruction, push to intelligent terminalKeep a public place clean quality examination information, after receiving the inspection object information of inspection personnel's input, to disposalMode judges that submodule sends decision instruction；Disposal options judges submodule, pushes to intelligent terminalDisposal options selects information, and when inspection personnel is chosen as in-situ processing, disposal options selects sonModule sends reinspection instruction to rechecking submodule；When inspection personnel is chosen as off-site disposal,Distribute submodule and send to checking that case is disposed and wait to distribute inspection case and dispose information；Recheck submoduleBlock, the reinspection selecting submodule to send for receiving disposal options instructs and/or checks that case distributesThe reinspection mission bit stream to be distributed that module sends, and inspection personnel is inputted reinspection information be sent toCheck that case disposes module.
Further, check that case is disposed module and also included that reinspection task judges that submodule is with multipleInspection task cancels submodule；
Reinspection task judges that submodule receives when intelligent terminal checks the reinspection that reporting module is fed backDuring the complete information of task, inspection personnel's Role Information that the intelligent terminal of feedback information is logged inContrast judgement is carried out, when judged result is anti-with rechecking job order order inspection personnel's Role InformationDuring the inspection personnel Role Information higher level personnel that the intelligent terminal of feedforward information is logged in, Xiang FuInspection task is cancelled submodule and is sent the cancellation instruction of reinspection task, and to checking case auditing module 213Send and check examination & verification instruction；
Reinspection task cancels submodule, is used for receiving reinspection task and cancels instruction, and to order intelligenceTerminal can push reinspection task cancellation information.
Flow of the people harvester that further, told management system also includes being arranged in public lavatory,Water consumption harvester, power consumption harvester, the frequency of keeping a public place clean alarm set and safety inspection early warning dressPut；Management server also include sensing acquisition analyze module, sensing acquisition analyze module include intoLavatory demographic's submodule, water consumption statistics submodule, power consumption statistics submodule, frequency of keeping a public place cleanSecondary prompting submodule and safety inspection early warning submodule；
Toileting person person adds up submodule, the personal information gathered for recipient's water flow collection device,And toileting person person's information is carried out statistical analysis；Preferably, the RFID gathered for flow of the peopleElectronic tag frequency is 433MHZ；Water consumption statistics submodule, is used for receiving and adding up water consumptionThe water consumption information that harvester collects；The frequency of keeping a public place clean reminds submodule, keeps a public place clean people for receptionMember's operation frequency information, and operation frequency information and prefabricated frequency information are carried out contrast judgement,When judged result is less than prefabricated frequency information, sends prompting to frequency alarm set of keeping a public place clean and refer toOrder；Safety inspection early warning submodule, is used for receiving public lavatory safety inspection early warning information, and to peaceTotal inspection prior-warning device sends alarm command.
Further, service observation management module also includes patrolling and examining track inquiry submodule, intelligenceCan terminal also include patrolling and examining track module；Patrol and examine track inquiry submodule to accept to patrol and examine track moduleSend patrols and examines track query statement, and transfers related data and formed and patrol and examine track and feed back to intelligenceTerminal display device；Data analysis management module includes checking case comprehensive inquiry submodule, inspectionLook into case load statistics submodule, case Deal with Time statistics submodule, inspection personnel's rate of attendance systemMeter submodule, problem statistics submodule, public lavatory frastructure state statistics submodule and proof cycle systemMeter submodule.
Further, attribute identification board in public lavatory also includes the Quick Response Code mark being imprinted on board external surfaceSign；Two-dimension code label includes public lavatory attribute information, and intelligent terminal can identify two-dimension code label alsoIt is uploaded to the information of acquisition manage server；RFID data time-triggered protocol module, may be used forStatistics and compare time of public lavatory attribute information and the frequency of two-dimension code label, when with RFID electricityWhen subtab preset information comparison result is inconsistent, notice alarm module sends reminds instruction accordingly.
Another aspect of the present invention also provides for a kind of public lavatory and keeps a public place clean intelligent operation and inspection management method,Management method comprises the steps:
S1: public lavatory digitized: public lavatory attribute identification board, public lavatory attribute are set in porch, each public lavatoryThe most built-in a kind of RFID of identifying plate, RFID presets public lavatory attributeInformation, public lavatory attribute information includes the title in public lavatory, classification, position, accountability unit and responsibilityCleaner；
S2: personnel's digitized: providing staff's attribute identification board, it is built-in with at least oneRFID, presets corresponding operation or inspection personnel respectively in this RFIDPersonnel identity attribute information；Personnel identity attribute information includes the identity of operation or patrol officerInformation, Role Information；
S3: providing intelligent terminal 103, every intelligent terminal includes unique intelligent terminal's identification code；
S301: read RFID preset information, and be sent to manage server；Work as pipeThe information that reason server receives is not log in staff's attribute identification board letter that intelligent terminal sendsDuring breath, carry out step S302；
S302: intelligent terminal's automated log on management system；
S4: intelligent terminal's order, starts anticipation；
S401: position judgment, first scan public lavatory entry attribute identifying plate, obtain public lavatory attributeInformation, and to and the area of responsibility information of intelligent terminal's login user is entered with public lavatory attribute informationRow contrast judges, when judged result is not for mating, terminates main flow, restarts intelligence eventuallyThe RFID label tag reading device of end；When judged result is for coupling, carry out S402 step；
S402: authority judges, judges the Role Information of intelligence login user at end, when sentencingWhen disconnected result is responsibility squad leader or inspection personnel, carry out S405 step；When judged result is businessWhen manager, business group leader or inspection section chief, carry out S403 step；
S403: task judges, transfers the appointing of intelligent terminal's login user of scanning public lavatory identifying plateBusiness information, and carry out contrast judgement with public lavatory attribute information, when judging whether today has this inspectionWhen the result of task is "None", carry out S405 step；When judged result is for " having ", enterRow S404 step；
S404: Problem judgment, it may be judged whether do not examine project or missing inspection project, work as judged resultFor without time, carry out S802 step；When judged result is for " having ", carry out S501 step；
S405, rescans public lavatory attribute identification board, confirms or selects to check position；
S5: check；
S501: safety inspection, to fire extinguisher, insulating pot, power panel, emergency light in public lavatoryAnd expose power line and check, it is judged that there is no problem, when judged result is for " having ", enterRow S502 step；When judged result is that "None" is by S503 step；
S502: problem selects, and select permeability subitem classification, description problem also carries out evidence obtaining of taking pictures；
S503: labour discipline inspection, checks operating personnel's labour discipline, and judges haveNo problem, when judged result is for " having ", carries out S502 step；When judged result is "None"It is by S504 step；
S504: installations and facilities inspection, behaviour in service and self shape to installations and facilities each in public lavatoryCondition checks, and determines whether problem, when judged result is for " having ", carries out S502 stepSuddenly；When judged result is that "None" is by S505 step；
S505: quality examination of keeping a public place clean, quality of keeping a public place clean public lavatory each position checks, and sentencesDisconnected have no problem, when judged result is for " having ", carries out S502 step；When judged result is"None" is by S506 step；
S506: check complete, will check that result is formed and check result list, feed back to management serviceDevice, and carry out S507 step；
S507: disposal options judges, the problem checked is disposed mode and judges, when sentencingWhen disconnected result is " site disposal ", carry out S601 step；When judged result is " non-at-scene placePut " time, carry out S602 step；
S6: check that case is disposed；
S601: be automatically distributed to corresponding operating personnel, to checking that produced problem is carried out at sceneReason, carries out S702 step after being disposed；
S602: management server distributes case to be disposed, corresponding operating personnel logs in intelligence eventuallyHold and check case dispose single and check problem information, and according to disposing asking of single displayTopic is disposed, and disposal information feeds back to after disposal management server, is formed and rechecksJob order；
S7: recheck；
S701: intelligent terminal logs in, and receives and rechecks job order information, and carries out S702 step；
S702: start to recheck, repeat step S501-S506；
S8: wind up the case；
S801: examination & verification, receives and rechecks complete inspection result list, carry out reporting examination & verification, andJudge whether auditing result is passed through, when judged result is for " passing through ", carry out S802 step；When judged result is not for " passing through ", repeat S602 step；
S802: disposal that the inspection result list that passes through of examination & verification is wound up the case.
The beneficial effects of the present invention is, the public lavatory environmental sanitation of the present invention is kept a public place clean intelligent operation and inspectionManagement system, with Internet of Things for relying on, wireless network is transport vehicle, unites on public lavatoryOne information-based coding name, makes whole latrine system digitized, perfect function and have poleStrong practicality and operability；Powerful intelligent terminal communicates with server, makes workIndustry visualization, accuracy, work efficiency is greatly improved, Perfect the work quality, quick and precisely andTime writing task amount and work transaction, it is achieved scientific management, significantly improve enterprise or operation peopleWork efficiency, farthest save manpower and financial resources cost.
Accompanying drawing explanation
Fig. 1. public lavatory environmental sanitation described in embodiment 1 keep a public place clean intelligent operation and check management system constituteExplanatory diagram；
Fig. 2. the annexation of each module in RFID data processing module group described in embodiment 1Figure；
Fig. 3. the composition explanatory diagram of service observation management module group described in embodiment 2；
Fig. 4. the annexation figure of each module in service observation management module group described in embodiment 2；
Fig. 5. the composition explanatory diagram of anticipation module described in embodiment 3；
Fig. 6. the annexation figure of each submodule in anticipation module described in embodiment 3；
Fig. 7. check the composition explanatory diagram of reporting module described in embodiment 3；
Fig. 8. the annexation figure of each submodule in inspection reporting module described in embodiment 3；
Fig. 9. sensing acquisition described in embodiment 4 analyzes the composition explanatory diagram of module；
Figure 10. the composition explanatory diagram of data analysis management module described in embodiment 4；
Figure 11. public lavatory environmental sanitation described in embodiment 5 keep a public place clean intelligent operation and check management method flow processFigure.
Detailed description of the invention
Embodiment 1
Intelligent operation and inspection management system, bag as it is shown in figure 1, a kind of public lavatory environmental sanitation is kept a public place cleanInclude the most built-in a kind of RFID some identifying plates 101, management server 102,Some by wireless network with management the intelligent terminal 103 of server 102 communication, Ruo GantongCrossing the management end 104 of browser access management server 102, intelligent terminal 103 includes RFIDTag reader, radio network communication devices, camera arrangement, audio unit and display dressPutting, RFID label tag reading device can read the information of RFID and be uploaded to pipeReason server 102, management server 102 includes electronic chart interface, wherein,
Identifying plate 101 includes public lavatory attribute identification board and the inspection personnel being arranged on doorway, public lavatoryThe staff's attribute identification board carried, the RFID of public lavatory attribute identification board is presetPublic lavatory attribute information, public lavatory attribute information is had to include the title in public lavatory, classification, position, dutyAppoint unit and responsibility Cleaner；Staff's attribute identification board presets operating personnel or inspectionThe personnel identity attribute information of personnel, personnel identity attribute information includes operating personnel or inspectionThe identity information of personnel, Role Information；
Management server 102 includes RFID data processing module group 110, Basic Information ManagementModule group 111, service observation management module group 112, report for repairment maintenance management module group 113,In-out-storehouse management module group 114 and data analysis management module group 115；
Shown in Fig. 2, RFID data processing module group 110 includes that RFID data receivesModule 121, RFID data analyze module 122 and RFID data memory module 123；RFIDData reception module 121 includes intelligent terminal for receive that intelligent terminal 103 sendsThe RFID information of 103ID information, RFID data is analyzed module 122 and is received RFIDThe data analysis instructions that data reception module 121 sends, and to the RFID data information receivedCarry out classification process, when data message is not log in the public lavatory attribute that intelligent terminal 103 sendsDuring identifying plate information, do not process；When data message sends for not logging in intelligent terminal 103Staff's attribute identification board information time, to intelligent terminal 103 user log-in block 131Send the instruction of automated log on management server 102；When data message is for logging in intelligence eventuallyDuring the public lavatory attribute identification board information that end 103 sends, to RFID data memory module 123Send instruction data storage；RFID data memory module 123 is used for receiving and process data storageInstruction；
Basic Information Management module group 111 is used for adding up, show, inquire about, revise and/or increasingAdding Back ground Information, service observation management module group 112 is used for receiving, generates, reports and submits, examinesCore and control inspection case information；Report maintenance management module group 113 for repairment for receiving, generatingCase information is keeped in repair with handling facility；In-out-storehouse management module group 114 sets for handling facilityStandby classification, detail, warehouse-in and outbound information；Data analysis management module group 115 is used forReceive and process data query information, and form corresponding statistics according to the inquiry field receivedForm；
Intelligent terminal 103 includes user log-in block 131, public lavatory, location module 132, checksReporting module 133, case dispose module 134, module 135 is wound up the case in examination & verification and facility reports mould for repairmentBlock 136；User log-in block 131 is used for receiving and process user and logs in instruction；Location public affairsLavatory module 132, is used for transferring electronic map information in server, and fixed in electronic chartOperation or public lavatory to be checked positional information are treated in position；Check that reporting module 133 is used for receiving managementThe inspection mission bit stream that server 102 sends, and the process information of inspection personnel is sent toManagement server 102；Case disposal module 134 is used for receiving management server 102 and sendsCase information to be disposed, and the process information of operating personnel is sent to manage server102；Examination & verification winds up the case module 135 for receiving the pending case that management server 102 sendsInformation, and the auditing result information of staff is fed back to management server 102；FacilityRepair module 136 is for sending, to management server 102, the facility failure that staff is arrangedRepairing information.
The public lavatory environmental sanitation of the present invention keep a public place clean intelligent operation and check management system, with Internet of Things beRelying on, wireless network is transport vehicle, carries out unified informationization coding name on public lavatory,Make whole latrine system digitized, perfect function and there is extremely strong practicality and can graspThe property made；Powerful intelligent terminal communicates with server, makes operation visualize, accuratelyChange, work efficiency, Perfect the work quality, the most timely writing task are greatly improvedAmount and work transaction, it is achieved scientific management.
Embodiment 2
The public lavatory environmental sanitation of the present embodiment keep a public place clean intelligent operation and check management system, with embodimentThe difference of 1 is, as it is shown on figure 3, further define, and service observation management module group112 include checking that case distributes module 211, checks that case is disposed module 212, checked caseAuditing module 213 and inspection case classification management module 214；
Shown in Fig. 4, check that case distributes module 211 and includes checking that case task distributesSubmodule 221 and inspection case are disposed and are distributed submodule 222；Check that case task distributes sonModule 221 is used for receiving to be waited to distribute inspection mission bit stream and reinspection mission bit stream to be distributed, shapeBecome to check job order and recheck job order, and by the inspection job order with temporal information with multipleInspection job order is sent to the inspection reporting module of inspection personnel intelligent terminal 103, when inspection casePart task distributes submodule 221 and sends inspection job order to inspection personnel intelligent terminal 103Simultaneously to checking that case classification management module 214 sends job order status modifier as " to wait to be subject toReason " instruction；Check that case is disposed and distribute submodule 222, be used for checking result letterBreath, is formed and checks that case disposes list, and the inspection case with temporal information is disposed single-shotThe case of the intelligent terminal 103 giving operating personnel disposes module 134；
Check that case is disposed module 212 and is used for checking personnel intelligent terminal 103 inspectionThe case of report module 133 and operating personnel intelligent terminal 103 is disposed module 134 pieces and is sent bandThe order feedback information having temporal information processes information with case, when checking reporting module 133Feed back after distributing inspection task order, check that case disposes module 212 to checking that case is dividedClass management module 214 sends the instruction that amendment job order state is " waiting to handle "；Work as receptionTo check reporting module 133 send inspection complete information time, formed check object information alsoIt is sent to check that case is disposed and distributes submodule 222；When receiving inspection reporting module 133During the complete information of reinspection task sent, to checking that case auditing module 213 sends inspection and examinesCore instructs；
Check that case auditing module 213 checks case examination & verification instruction, form pending trial vouchingAnd feed back to management end 104, after the examination & verification receiving management end 104 transmission completes information,To checking that case classification management module 214 sends amendment job order state for " finishing "Instruction；
Check that case classification management module 214 is used for receiving and process job order status modifier and refers toOrder, and job order is carried out Classification Management.
It addition, service observation management module group 112 also includes time judgment module 216 and reportAlert module 217；RFID data processing module group 110 also includes RFID data time-triggered protocol mouldBlock；
Time judgment module 216 is wound up the case module for record check reporting module 133 and examination & verificationThe time of received orders of 135, Business Processing end time, and time of received orders and Business Processing are tiedBundle time difference a and Preset Time difference x carry out contrast and judge, when a is more than x, the time is sentencedDisconnected module 216 sends alarm command to alarm module 217, simultaneously to checking case classification pipeReason module 214 sends the instruction that amendment job order state is " time-out business "；
Alarm module 217 is used for receiving alarm command, and fills to the sound of intelligent terminal 103Put and/or display device sends corresponding hint instructions；
RFID data time-triggered protocol module, is used for adding up and compare RFID data receiver moduleThe time of the 121 RFID preset informations received and the frequency；When time and the frequency withWhen its threshold value comparison result preset is inconsistent, notice alarm module 217 sends corresponding promptingInstruction.
The public lavatory environmental sanitation of the present embodiment keep a public place clean intelligent operation and check management system, be furtherPublic lavatory infrastructure management provides good interactive digital Platform, improves supervision of keeping a public place cleanQuality management level, makes Inspection procedure, reduces cost, improves efficiency.
Embodiment 3
The public lavatory environmental sanitation of the present embodiment keep a public place clean intelligent operation and check management system, with embodimentThe difference of 2 is, as it is shown in figure 5, further define, intelligent terminal 103 also includesAnticipation module 310, anticipation module 310 includes that position judgment submodule 311, authority judge sonModule 312, task judge submodule 313 and Problem judgment submodule 314；
Shown in Fig. 6, position judgment submodule 311, when logging in intelligent terminal 103During the attribute identification board of first scan public lavatory, position judgment submodule 311 receives the public lavatory of scanningAttribute information, and to the area of responsibility information of intelligent terminal 103 login user and public lavatory attributeInformation carries out contrast and judges, when judged result is not for mating, terminates main flow, again opensThe RFID label tag reading device of dynamic intelligent terminal 103；When judged result is for coupling, Xiang QuanLimit judges submodule 312 sending permission decision instruction；
Authority judges submodule 312, is used for receiving authority decision instruction, and to intelligent terminalThe Role Information of 103 login users judges, when judged result is responsibility squad leader or inspectionDuring personnel, start the RFID label tag reading device of intelligent terminal 103, to checking reporting module133 send sign on；When judged result is office manager, business group leader or checks section chiefTime, judge that submodule 313 sends to task and judge assignment instructions；
Task judges that submodule 313 is for receiving the finger judging whether the same day has inspection taskOrder, transfers the mission bit stream of login user, and contrasts with reception public lavatory attribute informationJudging, when judged result is "None", the RFID label tag starting intelligent terminal 103 readsDevice, to checking that reporting module 133 sends sign on, and to checking case classification managementModule 214 sends the instruction that amendment case information is " selective examination "；When judged result is " having "Time, send Problem judgment instruction to Problem judgment submodule 314；
Problem judgment submodule 314, determines whether " not looking into " or " under-enumeration " for receptionThe instruction of problem, and show that screen display judges interface intelligent terminal 103, when receivingWhen judging information as " having ", to checking that reporting module 133 sends sign on, and to inspectionPart Classification Management module 214 of investigating into a case sends the instruction that amendment case information is " supervisor "；WhenWhen the judgement information received is "None", it is sent to inspection information check that case disposes module212。
On the other hand, shown in Fig. 7 and Fig. 8, check that reporting module 133 includes safetyCheck that submodule 315, labour discipline check that submodule 316, installations and facilities check submodule317, quality examination submodule 318, the disposal options of keeping a public place clean judges submodule 319 and rechecks sonModule 320；
After safety inspection submodule 315 receives inspection sign on, to intelligent terminal 103Push safety inspection information, after receiving the inspection object information of inspection personnel's input, to laborDynamic discipline inspection submodule 316 sends and pushes instruction；
Labour discipline checks submodule 316, after receiving propelling movement instruction, to intelligent terminal 103Push labour discipline and check information, after receiving the inspection object information of inspection personnel's input,Check that submodule 317 sends to installations and facilities and push instruction；
Installations and facilities check submodule 317, after receiving propelling movement instruction, to intelligent terminal 103Pushing equipment facility checkout information, after receiving the inspection object information of inspection personnel's input,Send to quality examination submodule 318 of keeping a public place clean and push instruction；
Keep a public place clean quality examination submodule 318, after receiving propelling movement instruction, to intelligent terminal 103Propelling movement is kept a public place clean quality examination information, after receiving the inspection object information of inspection personnel's input,Judge that submodule 319 sends decision instruction to disposal options；
Disposal options judges submodule 319, pushes disposal options to intelligent terminal 103 and selects letterBreath, when inspection personnel is chosen as in-situ processing, disposal options selects submodule 319 to multipleInspection submodule 320 sends rechecks instruction；When inspection personnel is chosen as off-site disposal, toCheck that case is disposed to distribute submodule 222 and send and wait to distribute inspection case and dispose information；
Recheck submodule 320, select answering of submodule 319 transmission for receiving disposal optionsInspection instruction and/or inspection case distribute the reinspection mission bit stream to be distributed that module 211 sends, andInspection personnel inputs reinspection information be sent to check that case disposes module 212.
The public lavatory environmental sanitation of the present embodiment keep a public place clean intelligent operation and check management system, make public lavatory examineLook into process programming, convenient and swift, it is more beneficial for the supervision and management of science, system for convenienceMeter is analyzed and is provided favourable premise.
Embodiment 4
The public lavatory environmental sanitation of the present embodiment keep a public place clean intelligent operation and check management system, with embodimentThe difference of 3 is, further defines, and checks that case is disposed module 212 and also included recheckingTask judges that submodule and the task of reinspection cancel submodule；
Reinspection task judges that submodule receives when intelligent terminal 103 checks reporting module 133During the complete information of reinspection task fed back, the intelligent terminal 103 of feedback information is logged inInspection personnel's Role Information carries out contrast with reinspection job order order inspection personnel's Role Information and sentencesDisconnected, when judged result be feedback information the inspection personnel role that logged in of intelligent terminal 103During information higher level personnel, cancel submodule transmission reinspection task cancellation to reinspection task and refer toOrder, and check examination & verification instruction to checking that case auditing module 213 sends；
Reinspection task cancels submodule, is used for receiving reinspection task and cancels instruction, and to orderIntelligent terminal 103 pushes reinspection task and cancels information.
Flow of the people harvester that on the other hand, told management system also includes being arranged in public lavatory,Water consumption harvester, power consumption harvester, the frequency of keeping a public place clean alarm set and safety inspection early warningDevice；As it is shown in figure 9, management server 102 also includes that sensing acquisition analyzes module 410,Sensing acquisition is analyzed module 410 and is included that toileting person person adds up submodule 411, water consumption statisticsSubmodule 412, power consumption statistics submodule 413, the frequency of keeping a public place clean remind submodule 414 and peaceTotal inspection early warning submodule 415；
Toileting person person adds up submodule 411, the personnel gathered for recipient's water flow collection deviceInformation, and toileting person person's information is carried out statistical analysis；Preferably, adopt for flow of the peopleThe RFID frequency integrated is as 433MHZ；
Water consumption statistics submodule 412, is used for receiving and add up water consumption harvester and collectsWater consumption information；
The frequency of keeping a public place clean reminds submodule 414, is used for receiving cleaning worker operation frequency information,And operation frequency information and prefabricated frequency information are carried out contrast judgement, when judged result is fewWhen prefabricated frequency information, send to frequency alarm set of keeping a public place clean and remind instruction；
Safety inspection early warning submodule 415, is used for receiving public lavatory safety inspection early warning information,And send alarm command to safety inspection prior-warning device.
Service observation management module also includes patrolling and examining track inquiry submodule, and intelligent terminal 103Also include patrolling and examining track module；Patrol and examine track inquiry submodule to accept to patrol and examine track module transmissionPatrol and examine track query statement, and transfer related data and formed and patrol and examine track and feed back to intelligence eventuallyHold 103 display devices.
As shown in Figure 10, data analysis management module 115 includes checking case comprehensive inquiryModule 416, inspection case load statistics submodule 417, case Deal with Time statistics submodule418, inspection personnel's rate of attendance statistics submodule 419, problem statistics submodule 420, public lavatoryFrastructure state statistics submodule 421 and proof cycle statistics submodule 422.
Further, attribute identification board in public lavatory also includes the Quick Response Code mark being imprinted on board external surfaceSign；Two-dimension code label includes that public lavatory attribute information, intelligent terminal 103 can identify Quick Response CodeThe information of acquisition also is uploaded to manage server 102 by label；RFID data time-triggered protocol mouldBlock, is used for adding up and comparing time and the frequency of the public lavatory attribute information of two-dimension code label, whenTime inconsistent with RFID preset information comparison result, notify alarm module 217Send and remind instruction accordingly.
The public lavatory environmental sanitation of the present embodiment keep a public place clean intelligent operation and check management system, the completeestKind public lavatory facility and data analysis function, multi-faceted, multi-angle public lavatory data are supervisedMonitoring data are also processed by control, make user carry out field choosing flexibly according to self needsSelect and generate different forms, be more beneficial for the different report form statistics of different user；Increase is patrolledInspection track inquiry, makes data management system use more convenient, and entirety is more perfect.
Embodiment 5
A kind of public lavatory environmental sanitation is kept a public place clean intelligent operation and check management method, as shown in figure 11, and shouldMethod comprises the steps:
S1: public lavatory digitized: public lavatory attribute identification board, public lavatory are set in porch, each public lavatoryThe most built-in a kind of RFID of attribute identification board, RFID presets public affairsLavatory attribute information, public lavatory attribute information includes the title in public lavatory, classification, position, bill of adventurePosition and responsibility Cleaner；
S2: personnel's digitized: providing staff's attribute identification board, it is built-in with at least onePlant RFID, in this RFID, preset corresponding operation or inspection respectivelyLook into the personnel identity attribute information of personnel；Personnel identity attribute information includes operation or patrols and examines peopleThe identity information of member, Role Information；
S3: providing intelligent terminal 103, every intelligent terminal 103 includes unique intelligent terminal103 identification codes；
S301: read RFID preset information, and be sent to manage server 102；The information received when management server 102 is not log in the work people that intelligent terminal 103 sendsDuring member's attribute identification board information, carry out step S302；
S302: intelligent terminal 103 automated log on management system；
S4: intelligent terminal's order, starts anticipation；
S401: position judgment, first scan public lavatory entry attribute identifying plate, obtain public lavatory and belong toProperty information, and to and the area of responsibility information of intelligent terminal 103 login user is belonged to public lavatoryProperty information carry out contrast judge, when judged result for do not mate time, terminate main flow, againStart the RFID label tag reading device of intelligent terminal 103；When judged result is for coupling, enterRow S402 step；
S402: authority judges, sentences the Role Information of intelligent terminal 103 login userDisconnected, when judged result is responsibility squad leader or inspection personnel, carry out S405 step；Work as judgementWhen result is office manager, business group leader or inspection section chief, carry out S403 step；
S403: task judges, transfers intelligent terminal's login user of scanning public lavatory identifying plateMission bit stream, and carry out contrast judgement with public lavatory attribute information, when judging whether today has thisWhen the result of inspection task is "None", carry out S405 step；When judged result is " having "Time, carry out S404 step；
S404: Problem judgment, it may be judged whether do not examine project or missing inspection project, when judging knotFruit be without time, carry out S802 step；When judged result is for " having ", carry out S501 stepSuddenly；
S405, rescans public lavatory attribute identification board, confirms or selects to check position；
S5: check；
S501: safety inspection, to fire extinguisher in public lavatory, insulating pot, power panel, emergentLamp and expose power line and check, it is judged that have no problem, when judged result is for " having ",Carry out S502 step；When judged result is that "None" is by S503 step；
S502: problem selects, and select permeability subitem classification, description problem also carries out taking pictures takingCard；
S503: labour discipline inspection, checks operating personnel's labour discipline, and judgesThere is no problem, when judged result is for " having ", carry out S502 step；When judged result is"None" is by S504 step；
S504: installations and facilities inspection, to the behaviour in service of installations and facilities each in public lavatory and selfSituation checks, and determines whether problem, when judged result is for " having ", carries out S502Step；When judged result is that "None" is by S505 step；
S505: quality examination of keeping a public place clean, quality of keeping a public place clean public lavatory each position checks, andDetermine whether problem, when judged result is for " having ", carry out S502 step；When judging knotFruit is by S506 step for "None"；
S506: check complete, will check that result is formed and check result list, feed back to management clothesBusiness device, and carry out S507 step；
S507: disposal options judges, the problem checked is disposed mode and judges, whenWhen judged result is " site disposal ", carry out S601 step；When judged result is " non-existingField is disposed " time, carry out S602 step；
S6: check that case is disposed；
S601: be automatically distributed to corresponding operating personnel, to checking that produced problem carries out sceneProcess, after being disposed, carry out S702 step；
S602: management server distributes case to be disposed, corresponding operating personnel logs in intelligence eventuallyHold and check case dispose single and check problem information, and according to disposing asking of single displayTopic is disposed, and disposal information feeds back to after disposal management server, is formed and rechecksJob order；
S7: recheck；
S701: intelligent terminal logs in, and receives and rechecks job order information, and carries out S702 step；
S702: start to recheck, repeat step S501-S506；
S8: wind up the case；
S801: examination & verification, receives and rechecks complete inspection result list, carry out reporting examination & verification, andJudge whether auditing result is passed through, when judged result is for " passing through ", carry out S802 step；When judged result is not for " passing through ", repeat S602 step；
S802: disposal that the inspection result list that passes through of examination & verification is wound up the case.
The present invention provide public lavatory keep a public place clean intelligent operation and check management method so that operation or inspectionLook into the ongoing operations of personnel more in order, science；And ensure that operation or inspection personnelWork puts in place, and then improves the quality of environmental sanitation work.