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CN106096918A - For the method and apparatus that the stroke of meeting is managed - Google Patents

For the method and apparatus that the stroke of meeting is managed
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CN106096918A
CN106096918ACN201610469655.2ACN201610469655ACN106096918ACN 106096918 ACN106096918 ACN 106096918ACN 201610469655 ACN201610469655 ACN 201610469655ACN 106096918 ACN106096918 ACN 106096918A
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information
itinerary
negotiation
initiator
itinerary management
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徐璇炫
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Shanghai Search Star Network Technology Co Ltd
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Shanghai Search Star Network Technology Co Ltd
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Abstract

Translated fromChinese

本发明的目的是提供一种用于对会议的行程进行管理的方法和装置。根据本发明的方法包括:a监控发起方与响应方之间的协商流程,以识别所述协商流程中的时间节点信息以及协商事件信息;b基于所识别的时间节点信息和所述协商事件信息来分别确定/更新所述发起方和所述响应方各自的行程管理信息。本发明优点在于:能够在发起方和响应方的协商过程中,及时确定双方各自的行程,自动生成行程管理信息,而无需手动添加。并且,当一方对相应的信息进行修改时,能够自动地对其他方的事件信息进行同步的更新/修改,从而快速通知其他各方当前事件的进度,提高了沟通效率。

The purpose of the present invention is to provide a method and device for managing the itinerary of a meeting. The method according to the present invention includes: a monitoring the negotiation process between the initiator and the responding party to identify time node information and negotiation event information in the negotiation process; b based on the identified time node information and the negotiation event information to respectively determine/update the itinerary management information of the initiator and the responder. The present invention has the advantages that: during the negotiation process between the initiating party and the responding party, the respective itineraries of both parties can be determined in time, and the itinerary management information can be automatically generated without manual addition. Moreover, when one party modifies the corresponding information, it can automatically update/modify the other party's event information synchronously, thereby quickly notifying other parties of the progress of the current event and improving communication efficiency.

Description

Translated fromChinese
用于对会议的行程进行管理的方法和装置Method and device for managing conference itinerary

技术领域technical field

本发明涉及计算机技术领域,尤其涉及一种用于对会议的行程进行管理的方法和装置。The present invention relates to the field of computer technology, in particular to a method and device for managing a conference itinerary.

背景技术Background technique

现有的日历系统或会议管理系统,仅能根据用户的输入信息进行保存或提示,或者基于简单的流程信息进行调整。然而,在实际应用中,一项会议通常会涉及到多方面的参与主体,如会议的主办方、场地提供方、参会方、辅助服务的提供方等,对于各个参与主体来说,他们对于会议管理系统的要求都是不同的;并且,该多方面的主体之间时常会通过相应的互动协商等操作,来调整对于会议的整体或部分的安排,这在现有技术中都是无法实现的。Existing calendar systems or meeting management systems can only save or prompt based on user input information, or make adjustments based on simple process information. However, in practical applications, a meeting usually involves many participants, such as the organizer of the meeting, the venue provider, the participants, the provider of auxiliary services, etc. For each participant, their The requirements of the conference management system are different; moreover, the multi-aspect subjects often adjust the whole or part of the conference arrangement through corresponding interactive negotiation and other operations, which cannot be realized in the prior art of.

发明内容Contents of the invention

本发明的目的是提供一种用于对会议的行程进行管理的方法和装置。The purpose of the present invention is to provide a method and device for managing the itinerary of a meeting.

根据本发明的一个方面,提供了一种用于对会议的行程进行管理的方法,其中,所述方法包括以下步骤:According to one aspect of the present invention, a method for managing a conference itinerary is provided, wherein the method includes the following steps:

a监控发起方与响应方之间的协商流程,以识别所述协商流程中的时间节点信息以及协商事件信息;a. Monitor the negotiation process between the initiator and the responder to identify time node information and negotiation event information in the negotiation process;

b基于所识别的时间节点信息和所述协商事件信息来分别确定/更新所述发起方和所述响应方各自的行程管理信息。b. Determine/update the itinerary management information of the initiator and the responder respectively based on the identified time node information and the negotiation event information.

根据本发明的一个方面,提供了一种用于对会议的行程进行管理的行程管理装置,其中,所述行程管理装置包括:According to one aspect of the present invention, a schedule management device for managing a meeting schedule is provided, wherein the schedule management device includes:

第一识别装置,用于监控发起方与响应方之间的协商流程,以识别 所述协商流程中的时间节点信息以及协商事件信息;The first identification device is used to monitor the negotiation process between the initiator and the responder, to identify time node information and negotiation event information in the negotiation process;

第一确定装置,用于基于所识别的时间节点信息和所述协商事件信息来分别确定所述发起方和所述响应方各自的行程管理信息。The first determining means is configured to respectively determine the itinerary management information of the initiator and the responder based on the identified time node information and the negotiation event information.

与现有技术相比,本发明具有以下优点:能够在发起方和响应方的协商过程中,及时确定双方各自的行程,自动生成行程管理信息,而无需手动添加。并且,当一方对相应的信息进行修改时,能够自动地对其他方的事件信息进行同步的更新/修改,从而快速通知其他各方当前事件的进度,提高了沟通效率。并且,根据本发明的方案,能够与多种系统接口进行配合,从而具有更好的兼容性,并且丰富了用户的输入方式,用户可以通过文字、语音、图片等方式进行输入,提高了用户的使用体验。此外,根据本发明的方法还可灵活的根据事件状态信息和/或实际状态信息,对行程管理信息进行调整和更新,提高了使用效率,增强用户粘度。Compared with the prior art, the present invention has the following advantages: during the negotiation process between the initiator and the responder, the respective itineraries of both parties can be determined in time, and the itinerary management information can be automatically generated without manual addition. Moreover, when one party modifies the corresponding information, it can automatically update/modify the other party's event information synchronously, thereby quickly notifying other parties of the progress of the current event and improving communication efficiency. Moreover, according to the solution of the present invention, it can cooperate with various system interfaces, thereby having better compatibility, and enriching the user's input methods, the user can input through text, voice, pictures, etc., which improves the user's convenience. Use experience. In addition, the method according to the present invention can flexibly adjust and update the itinerary management information according to the event state information and/or the actual state information, thereby improving the use efficiency and increasing user stickiness.

附图说明Description of drawings

通过阅读参照以下附图所作的对非限制性实施例所作的详细描述,本发明的其它特征、目的和优点将会变得更明显:Other characteristics, objects and advantages of the present invention will become more apparent by reading the detailed description of non-limiting embodiments made with reference to the following drawings:

图1示意出了根据本发明的一种用于对会议的行程进行管理的方法流程图;FIG. 1 schematically shows a flow chart of a method for managing a conference itinerary according to the present invention;

图2示意出了根据本发明的一种用于对会议的行程进行管理的方法流程图。Fig. 2 schematically shows a flow chart of a method for managing a conference itinerary according to the present invention.

附图中相同或相似的附图标记代表相同或相似的部件。The same or similar reference numerals in the drawings represent the same or similar components.

具体实施方式detailed description

下面结合附图对本发明作进一步详细描述。The present invention will be described in further detail below in conjunction with the accompanying drawings.

图1示意出了根据本发明的一种用于对会议的行程进行管理的方法流程图。根据图1所示的方法包括由行程管理装置来执行的步骤S1和步骤S2。Fig. 1 schematically shows a flow chart of a method for managing a conference itinerary according to the present invention. The method according to FIG. 1 includes steps S1 and S2 performed by the itinerary management device.

其中,所述方法通过包含于计算机设备中的行程管理装置来实现。 所述计算机设备包括一种能够按照事先设定或存储的指令,自动进行数值计算和/或信息处理的电子设备,其硬件包括但不限于微处理器、专用集成电路(ASIC)、可编程门阵列(FPGA)、数字处理器(DSP)、嵌入式设备等。所述计算机设备包括网络设备和/或用户设备。Wherein, the method is implemented by a travel management device included in the computer equipment. The computer equipment includes an electronic equipment that can automatically perform numerical calculation and/or information processing according to pre-set or stored instructions, and its hardware includes but not limited to microprocessors, application-specific integrated circuits (ASICs), programmable gates Arrays (FPGA), digital processors (DSP), embedded devices, etc. The computer equipment includes network equipment and/or user equipment.

其中,所述网络设备包括但不限于单个网络服务器、多个网络服务器组成的服务器组或基于云计算(Cloud Computing)的由大量主机或网络服务器构成的云,其中,云计算是分布式计算的一种,由一群松散耦合的计算机集组成的一个超级虚拟计算机。Wherein, the network device includes but is not limited to a single network server, a server group composed of multiple network servers, or a cloud based on cloud computing (Cloud Computing) composed of a large number of hosts or network servers, wherein cloud computing is distributed computing A super virtual computer consisting of a group of loosely coupled computer sets.

优选地,根据本发明所述的行程管理装置包含于网络设备中。Preferably, the itinerary management device according to the present invention is included in network equipment.

更优选地,行程管理装置包含于网络设备中,并可与用户设备中的日历系统进行交互,进而实现行程管理装置的各项功能。More preferably, the itinerary management device is included in the network equipment, and can interact with the calendar system in the user equipment, thereby realizing various functions of the itinerary management device.

所述用户设备包括但不限于任何一种可与用户通过键盘、鼠标、遥控器、触摸板、或声控设备等方式进行人交互的电子产品,例如,个人计算机、平板电脑等。The user equipment includes, but is not limited to, any electronic product that can interact with the user through keyboards, mice, remote controls, touch pads, or voice-activated devices, such as personal computers and tablet computers.

其中,所述用户设备及网络设备所处的网络包括但不限于互联网、广域网、城域网、局域网、VPN网络等。需要说明的是,所述用户设备、网络设备以及网络仅为举例,其他现有的或今后可能出现的用户设备、网络设备以及网络如可适用于本发明,也应包含在本发明保护范围以内,并以引用方式包含于此。Wherein, the network where the user equipment and the network equipment are located includes but is not limited to the Internet, a wide area network, a metropolitan area network, a local area network, a VPN network, and the like. It should be noted that the user equipment, network equipment, and network described above are only examples, and other existing or future user equipment, network equipment, and networks that are applicable to the present invention should also be included within the protection scope of the present invention , and is incorporated herein by reference.

参考图1,在步骤S1中,行程管理装置监控发起方与响应方之间的协商流程,以识别所述协商流程中的时间节点信息以及协商事件信息。Referring to FIG. 1 , in step S1 , the itinerary management device monitors the negotiation process between the initiator and the responder to identify time node information and negotiation event information in the negotiation process.

其中,所述协商流程包括发起方与响应方分别为了确定各自的行程管理信息而进行的交互流程。Wherein, the negotiation process includes an interaction process between the initiator and the responder to determine their respective itinerary management information.

例如,会议主办方与会议的酒店供应商为了确定会议的举办地点、日期等,所进行的询价过程;又例如,会议的参与方与会议辅助服务的提供商为了确定该参与方到达会议地点的时间、方式等所进行的发起请求与反馈响应的过程等。For example, the inquiry process between the conference sponsor and the conference hotel supplier in order to determine the venue and date of the conference; another example, the conference participant and the conference auxiliary service provider in order to determine the participant's arrival at the conference location The process of initiating requests and feedback responses, etc., based on the time and method.

其中,协商事件信息包括协商流程中所涉及到的,对应于时间节 点的一项或多项事件信息。Wherein, the negotiation event information includes one or more event information corresponding to time nodes involved in the negotiation process.

具体地,行程管理装置可以通过预定接口,获取发起方和响应方在协商流程中所交互的协商相关信息,并基于所获得的协商相关信息来识别其中的时间节点信息和事件信息。Specifically, the itinerary management device may acquire negotiation-related information exchanged between the initiator and the responder during the negotiation process through a predetermined interface, and identify time node information and event information based on the obtained negotiation-related information.

其中,行程管理装置所采用的预定接口可基于实际情况和用户需求来确定,例如,可包括与即时通讯软件之间的接口;又例如,与合同管理系统之间的接口;优选地,当发起方和响应方之间通过特定系统,诸如专门用于进行询价和反馈的询价系统进行交互时,该预定接口还可包括与该询价系统之间的接口。Wherein, the predetermined interface adopted by the itinerary management device can be determined based on actual conditions and user needs, for example, it can include an interface with instant messaging software; another example is an interface with a contract management system; preferably, when the When the party and the responder interact through a specific system, such as an inquiry system specially used for inquiry and feedback, the predetermined interface may also include an interface with the inquiry system.

例如,行程管理装置可通过与询价系统的预定接口,获取询价合同中对于酒店报价反馈这一事件的时间节点要求。For example, the itinerary management device can obtain the time node requirements for the event of hotel quotation feedback in the price inquiry contract through a predetermined interface with the price inquiry system.

又例如,行程管理装置可通过与即时通讯系统之间的预定接口,获取会议参与方与服务提供方之间的聊天记录,并从中提取相应的事件和时间节点信息。For another example, the itinerary management device may obtain chat records between meeting participants and service providers through a predetermined interface with the instant messaging system, and extract corresponding event and time node information therefrom.

接着,在步骤S2中,行程管理装置基于所识别的时间节点信息和所述协商事件信息来分别确定所述发起方和/或所述响应方各自的行程管理信息。Next, in step S2, the itinerary management device respectively determines the respective itinerary management information of the initiator and/or the responder based on the identified time node information and the negotiation event information.

具体地,行程管理装置基于所识别到的时间节点信息和所述协商事件信息来分别为所述发起方和/或所述响应方设定各自的行程管理信息。Specifically, the itinerary management device sets respective itinerary management information for the initiator and/or the responder based on the identified time node information and the negotiation event information.

更优选地,行程管理装置基于所识别到的时间节点信息,所述协商事件信息,以及所述协商事件的执行主体,来为相应的执行主体设定行程管理信息。More preferably, the itinerary management device sets the itinerary management information for the corresponding execution subject based on the identified time node information, the negotiation event information, and the execution subject of the negotiation event.

其中,所述执行主体包括需要执行该协商事件的所述发起方或响应方。Wherein, the execution subject includes the initiator or responder that needs to execute the negotiation event.

需要说明的是,在整个协商流程中,行程管理装置可以重复执行前述步骤S1和步骤S2,以基于协商流程中所获得的新的协商相关内容,来更新发起方和/或响应方的行程管理信息,直至协商流程结束。It should be noted that, throughout the entire negotiation process, the itinerary management device may repeatedly execute the aforementioned steps S1 and S2, so as to update the itinerary management of the initiator and/or the responder based on the new negotiation-related content obtained during the negotiation process. information until the conclusion of the negotiation process.

优选地,所述行程管理装置可就同一协商事件信息,对发起方和 响应方各自的行程管理信息进行管理。根据本发明的方案还包括步骤S3(图未示)和步骤S4(图未示)。Preferably, the itinerary management device can manage the respective itinerary management information of the initiator and the responder with respect to the same negotiation event information. The solution according to the present invention also includes step S3 (not shown in the figure) and step S4 (not shown in the figure).

在步骤S3中,行程管理装置在监控所述协商流程时,分别获取与所述发起方和所述响应方各自的行程管理信息中各个协商事件的事件状态信息。In step S3, when monitoring the negotiation process, the itinerary management device respectively acquires event status information of each negotiation event in the respective itinerary management information of the initiator and the responder.

接着,在步骤S4中,行程管理装置根据一方对于事件状态信息的操作,来相应的更新行程管理信息。Next, in step S4, the itinerary management device updates the itinerary management information accordingly according to one party's operation on the event status information.

例如,发起方为主办方,响应方为酒店提供商,行程管理装置通过步骤S1和S2获取两者的即时通信信息,并在该两方各自的行程管理信息中添加协商事件:酒店报价;时间节点信息:6月20日之前,以及该协商事件的事件状态信息:未完成,并在日历中设定6月20日对于该协商事件的提醒。For example, the initiator is the sponsor, and the responder is the hotel provider. The itinerary management device obtains the instant messaging information of the two through steps S1 and S2, and adds a negotiation event to the respective itinerary management information of the two parties: hotel quotation; time Node information: before June 20, and the event status information of the negotiation event: not completed, and set a reminder for the negotiation event on June 20 in the calendar.

接着,在6月19日时,酒店方将自身行程管理信息中该“酒店报价”事件的状态信息修改为“已完成”,则行程管理装置相应地取消与该“酒店报价”事件对应的提醒,并将主办方的事件状态同步为“已完成”。Then, on June 19, the hotel changed the status information of the "hotel quotation" event in its itinerary management information to "completed", and the itinerary management device correspondingly canceled the reminder corresponding to the "hotel quotation" event , and sync the event status of the host to Completed.

更优选地,行程管理装置根据发起方/响应方所对应的协商事件的实际状态信息,对相应其他方的行程管理信息进行调整。More preferably, the itinerary management device adjusts the corresponding other party's itinerary management information according to the actual status information of the negotiation event corresponding to the initiator/responder.

例如,参会者预计飞机在早上8:30到达机场,其初始与提供接送车服务的辅助供应商之间的行程管理信息包括以下两项:For example, if the participant expects the plane to arrive at the airport at 8:30 in the morning, the initial itinerary management information between the participant and the auxiliary provider who provides the shuttle service includes the following two items:

(1)9:00,机场至酒店;(1) 9:00, from the airport to the hotel;

(2)14:00;酒店至会场。(2) 14:00; hotel to venue.

随后由于飞机误点,辅助供应商从提供航空信息的第三方平台获得飞机到达时间为中午12:30,则通过比较机场与酒店加上酒店至会场的交通时间,以及机场至会场的交通时间,确定新的行程管理信息包括:12:30,机场至会场;并向参会者发送该行程建议,以在获得参会者同意后,更新两者的行程管理信息。Later, due to the delay of the plane, the auxiliary supplier obtained the arrival time of the plane from the third-party platform providing aviation information as 12:30 noon, and determined by comparing the transportation time between the airport and the hotel plus the transportation time from the hotel to the venue, and the transportation time from the airport to the venue. The new itinerary management information includes: 12:30, from the airport to the venue; and send the itinerary suggestion to the participants, so as to update the itinerary management information of both after obtaining the consent of the participants.

根据本发明的一个优选实施例,所述发起方包括所述会议的主办方,所述响应方包括可提供所述会议所需服务的一个或多个酒店供应方,所 述协商流程包括所述会议的询价流程,所述步骤S1进一步包括步骤S101(图未示)和步骤S102(图未示)。According to a preferred embodiment of the present invention, the initiator includes the host of the meeting, the responder includes one or more hotel suppliers that can provide the services required by the meeting, and the negotiation process includes the Inquiry process of the meeting, the step S1 further includes step S101 (not shown in the figure) and step S102 (not shown in the figure).

在步骤S101中,行程管理装置监控所述主办方与所述酒店供应方之间的询价流程,获取来自所述主办方的询价信息。In step S101, the itinerary management device monitors the inquiry process between the sponsor and the hotel supplier, and acquires inquiry information from the sponsor.

接着,在步骤S102中,行程管理装置识别所述询价信息中的时间节点信息及其对应的协商事件。Next, in step S102, the itinerary management device identifies the time node information in the inquiry information and its corresponding negotiation event.

更优选地,根据本优选实施例的方法,还包括步骤S103(图未示)和步骤S103(图未示)。More preferably, the method according to this preferred embodiment further includes step S103 (not shown in the figure) and step S103 (not shown in the figure).

在步骤S103中,获取各个酒店供应方基于所述询价信息提供的供应方案信息。In step S103, the supply plan information provided by each hotel supplier based on the inquiry information is obtained.

在步骤S104中,识别各个所述供应方案信息中的时间节点信息及其对应的协商事件。In step S104, time node information and corresponding negotiation events in each of the supply scheme information are identified.

根据本发明的一个示例,主办方通过询价系统填写询价单并向酒店供应方发送该询价单。行程管理装置通过与询价系统的预定接口,在步骤S101中获取该询价单内容,并在步骤S102中识别其中的协商事件:酒店报价,以及时间节点信息:一周内回复有效;则行程管理装置在步骤S2中,根据当前的日期5月20日,分别为该主办方以及该酒店供应方动生成行程管理信息:报价;5月7日前回复有效,并设置相应的日历提醒闹钟。接着,在步骤S103中,行程管理装置检测到协商流程中,酒店供应方通过询价系统反馈的供应方案信息,则行程管理装置在步骤S104中,识别该供应方案信息中的事件信息:会议场地供应,时间节点信息:6月1日前回复有效。接着,行程管理装置在步骤S2中,分别为主办方和该酒店方设置与该行程对应的日历提醒闹钟。According to an example of the present invention, the sponsor fills in an inquiry form through the inquiry system and sends the inquiry form to the hotel supplier. The itinerary management device obtains the content of the inquiry list in step S101 through the predetermined interface with the inquiry system, and identifies the negotiation event in it in step S102: hotel quotation, and time node information: the reply is valid within one week; then the itinerary management In step S2, according to the current date of May 20, the device dynamically generates itinerary management information for the sponsor and the hotel supplier respectively: quotation; the reply is valid before May 7, and a corresponding calendar reminder alarm is set. Next, in step S103, the itinerary management device detects the supply plan information fed back by the hotel supplier through the inquiry system during the negotiation process, and the itinerary management device identifies the event information in the supply plan information in step S104: meeting venue Supply and time node information: reply before June 1st is valid. Next, in step S2, the itinerary management device sets calendar reminder alarm clocks corresponding to the itinerary for the organizer and the hotel respectively.

根据本发明的又一优选示例,发起方为主办方,响应方为参会者,行程管理装置可以获取主办方的会议的行程信息,并基于所述行程信息来生成所述参会者的行程管理信息。According to yet another preferred example of the present invention, the initiator is the organizer, and the responder is the participant, and the itinerary management device can obtain the itinerary information of the organizer's meeting, and generate the itinerary of the participant based on the itinerary information management information.

根据本发明的又一个优选实施例,所述发起方包括所述会议的参会者,所述响应方包括可提供参会者所需服务的一个或多个辅助供应 方,所述协商流程包括用户需求流程,所述步骤S1进一步包括步骤S105(图未示)和步骤S106(图未示)。According to yet another preferred embodiment of the present invention, the initiator includes the participants of the conference, the responder includes one or more auxiliary suppliers that can provide the services required by the participants, and the negotiation process includes User demand flow, the step S1 further includes step S105 (not shown in the figure) and step S106 (not shown in the figure).

在步骤S105中,行程管理装置监控所述参会者与所述辅助供应方之间的用户需求流程,获取所述参会者的需求请求信息和/或前期的辅助供应方的前期服务信息。In step S105, the itinerary management device monitors the user demand flow between the participant and the auxiliary provider, and obtains the participant's demand request information and/or the previous service information of the previous auxiliary provider.

其中,所述用户需求流程包括用于满足参会者各项行程需求事件的协商流程。例如,飞机/火车订票流程,接机流程等。Wherein, the user demand process includes a negotiation process for meeting participants' various itinerary demand events. For example, flight/train booking process, pick-up process, etc.

其中,所述前期辅助供应方包括在当前需求之前提供服务的服务供应商。例如,对于提供接机服务的供应商来说,订票供应商为其前期供应商,航班订票信息为前期服务信息。Wherein, the preliminary auxiliary suppliers include service providers who provide services before the current demand. For example, for a supplier providing airport pick-up service, the booking supplier is its previous supplier, and the flight booking information is the previous service information.

在步骤S106中,行程管理装置识别所述需求请求信息和/或所述前期服务信息中的时间节点信息及其对应的协商事件。In step S106, the itinerary management device identifies the time node information and the corresponding negotiation event in the demand request information and/or the previous service information.

优选地,根据本优选实施例的方案还包括步骤S107(图未示)和步骤S108(图未示)。Preferably, the solution according to this preferred embodiment further includes step S107 (not shown in the figure) and step S108 (not shown in the figure).

在步骤S107中,行程管理装置获取各个辅助供应方基于识别所述需求请求信息和/或所述前期服务信息提供的当前服务信息。In step S107, the itinerary management device obtains the current service information provided by each auxiliary supplier based on identifying the demand request information and/or the previous service information.

在步骤S108中,行程管理装置识别各个所述当前服务信息中的时间节点信息及其对应的协商事件。In step S108, the itinerary management device identifies time node information and corresponding negotiation events in each of the current service information.

根据本发明的第二示例,发起方为会议参与者,响应方为辅助供应方。参与者与辅助供应商通过即时通讯系统进行联系,行程管理装置通过与该即时通讯系统的预定接口,其中,行程管理装置已通过所获得的主办方的会议的行程信息,为会议参与者生成相应的行程管理信息。接着,在步骤S105中,行程管理装置监控参会者基于会议的举办地点“北京”发起的订票流程,以获得参会者的需求请求信息包括:订购6月10日从上海到北京的航班机票及其返程机票。接着,在步骤S106中,行程管理系统识别出协商事件为:订购上海到北京的往返机票,时间节点信息:6月10日。According to a second example of the present invention, the initiator is the conference participant and the responder is the auxiliary provider. The participant and the auxiliary supplier communicate through the instant messaging system, and the itinerary management device generates corresponding information for the conference participants through the predetermined interface with the instant messaging system, wherein the itinerary management device has already obtained the itinerary information of the sponsor's conference. Itinerary management information. Next, in step S105, the itinerary management device monitors the ticket booking process initiated by the participants based on the meeting location "Beijing", so as to obtain the request information of the participants including: ordering a flight from Shanghai to Beijing on June 10 Airfare and return airfare. Next, in step S106, the itinerary management system recognizes that the negotiation event is: ordering a round-trip air ticket from Shanghai to Beijing, and the time node information: June 10.

接着,辅助供应方SP1从多个机票订购平台获取相应的机票信息并提供给用户,以供用户选择所需的航班号。接着,行程管理装置再次执 行步骤S105和步骤S106,通过预定接口获取用户所选择的航班号,通过第三方平台获取该航班号对应的飞行时间信息,并基于该飞行时间信息以及该航班号分别在该参与者和该辅助供应商SP1的日历上添加相应的行程管理信息。Next, the auxiliary provider SP1 obtains corresponding air ticket information from multiple air ticket ordering platforms and provides it to the user, so that the user can select the desired flight number. Next, the itinerary management device executes steps S105 and S106 again, obtains the flight number selected by the user through the predetermined interface, and obtains the flight time information corresponding to the flight number through the third-party platform, and based on the flight time information and the flight number respectively in The corresponding itinerary management information is added to the calendars of the participant and the auxiliary provider SP1.

接着,参与者与另一个辅助供应方SP2进行协商,以确定参与者的接机行程。该辅助供应方接收到来自参与者发送的航班信息,并向该参与者反馈基于该航班信息的接机服务信息。则行程管理装置通过预定接口,在步骤S107中获得辅助供应方提供的当前服务信息,亦即接机服务信息包括:在下午5点北京首都国际机场接机。则行程管理装置基于该当前服务信息,在步骤S108中识别出协商事件:北京首都国际机场接机,时间节点信息:6月10日下午五点。Then, the participant negotiates with another auxiliary provider SP2 to determine the participant's pick-up itinerary. The auxiliary supplier receives the flight information sent by the participant, and feeds back the pick-up service information based on the flight information to the participant. Then the itinerary management device obtains the current service information provided by the auxiliary provider through the predetermined interface in step S107, that is, the pick-up service information includes: pick-up at Beijing Capital International Airport at 5:00 p.m. Then, based on the current service information, the itinerary management device identifies the negotiation event in step S108: Beijing Capital International Airport pick-up, time point information: 5:00 pm on June 10.

根据本发明的一个优选方案,行程管理装置可获取由所述发起方/所述响应方自行输入的行程管理信息。According to a preferred solution of the present invention, the itinerary management device can obtain the itinerary management information input by the initiator/the responder.

其中,发起方/响应方可通过多种方式来输入行程管理信息。Wherein, the initiator/responder may input the itinerary management information in various ways.

例如,通过图片识别来进行输入;又例如,通过语音输入进行输入;再例如,通过识别诸如二维码、电子名片等格式化信息来进行输入等等。For example, input is performed by image recognition; another example is input by voice input; another example is input by identifying formatted information such as two-dimensional codes and electronic business cards, and so on.

本领域技术人员应可根据实际情况和需求来确定行程管理装置可接收的输入方式,此处不再赘述。Those skilled in the art should be able to determine the input modes acceptable to the itinerary management device according to the actual situation and requirements, and details will not be repeated here.

优选地,行程管理装置还提供提示信息,以获取所述发起方基于所述提示信息输入的行程管理信息。Preferably, the itinerary management device also provides prompt information to obtain the itinerary management information input by the initiator based on the prompt information.

例如,当用户需要预定服务时,可通过提示用户“输入目的地”、“选择可接受的航班起飞时间”、“选择喜欢的舱位”等提示信息,逐步引导用户进行输入。For example, when the user needs to book a service, the user can be guided step by step to input by prompting the user to "input the destination", "select an acceptable flight departure time", "select the preferred cabin" and other prompt information.

更优选地,行程管理装置可预估用户所需的服务信息,并提供相应的供应商信息,以供用户选择并输入。More preferably, the itinerary management device can estimate the service information required by the user, and provide corresponding supplier information for the user to select and input.

例如,当参会者的日历系统中接收到一个会议行程后,行程管理装置可根据会议地点以及该参会者所在地不一致,来预判该用户需要预定机票,并向其推荐机票供应商。For example, when a meeting itinerary is received in the participant's calendar system, the itinerary management device can predict that the user needs to book an air ticket according to the inconsistency between the meeting place and the participant's location, and recommend an air ticket supplier to him.

根据本发明的一个优选方案,行程管理装置分别基于所述发起方或 所述响应方各自的行程管理信息来生成提醒信息。According to a preferred solution of the present invention, the itinerary management device generates reminder information based on the respective itinerary management information of the initiator or the responder.

其中,所述提醒信息包括可引导用户进入相应的协商事件的链接信息。Wherein, the reminder information includes link information that can guide the user to enter a corresponding negotiation event.

例如,在酒店供应方的日历应用中,行程管理装置基于询价单生成的提醒信息中,包含了进入编辑询价单页面的链接信息,以供酒店供应方直接进行编辑。For example, in the calendar application of the hotel supplier, the reminder information generated by the itinerary management device based on the inquiry list includes link information to enter the page for editing the inquiry list, so that the hotel supplier can directly edit it.

根据本发明的一个优选方案,行程管理装置可汇总所述发起方和/或所述响应方的行程管理信息以形成报表。According to a preferred solution of the present invention, the itinerary management device can summarize the itinerary management information of the initiator and/or the responder to form a report.

其中,报表的具体形式可根据实际情况和需要来确定,此处不再赘述。Wherein, the specific form of the report can be determined according to the actual situation and needs, and will not be repeated here.

根据本发明的方法,能够在发起方和响应方的协商过程中,及时确定双方各自的行程,自动生成行程管理信息,而无需手动添加。并且,当一方对相应的信息进行修改时,能够自动地对其他方的事件信息进行同步的更新/修改,从而快速通知其他各方当前事件的进度,提高了沟通效率。According to the method of the present invention, during the negotiation process between the initiator and the responder, the respective itineraries of both parties can be determined in time, and the itinerary management information can be automatically generated without manual addition. Moreover, when one party modifies the corresponding information, it can automatically update/modify the other party's event information synchronously, thereby quickly notifying other parties of the progress of the current event and improving communication efficiency.

并且,根据本发明的方法,能够与多种系统接口进行配合,从而具有更好的兼容性,并且丰富了用户的输入方式,用户可以通过文字、语音、图片等方式进行输入,提高了用户的使用体验。此外,根据本发明的方法还可灵活的根据事件状态信息和/或实际状态信息,对行程管理信息进行调整和更新,提高了使用效率,增强用户粘度。Moreover, according to the method of the present invention, it can cooperate with various system interfaces, thereby having better compatibility, and enriching the user's input methods, the user can input through text, voice, pictures, etc., which improves the user's convenience. Use experience. In addition, the method according to the present invention can flexibly adjust and update the itinerary management information according to the event state information and/or the actual state information, thereby improving the use efficiency and increasing user stickiness.

图2示意出了根据本发明的一种用于对会议的行程进行管理的方法流程图。参考图2,行程管理装置包括第一识别装置1和第一确定装置2。Fig. 2 schematically shows a flow chart of a method for managing a conference itinerary according to the present invention. Referring to FIG. 2 , the itinerary management device includes a first identifying device 1 and a first determining device 2 .

第一识别装置1监控发起方与响应方之间的协商流程,以识别所述协商流程中的时间节点信息以及协商事件信息。The first identification device 1 monitors the negotiation process between the initiator and the responder to identify time node information and negotiation event information in the negotiation process.

其中,所述协商流程包括发起方与响应方分别为了确定各自的行程管理信息而进行的交互流程。Wherein, the negotiation process includes an interaction process between the initiator and the responder to determine their respective itinerary management information.

例如,会议主办方与会议的酒店供应商为了确定会议的举办地点、日期等,所进行的询价过程;又例如,会议的参与方与会议辅助 服务的提供商为了确定该参与方到达会议地点的时间、方式等所进行的发起请求与反馈响应的过程等。For example, the inquiry process between the conference sponsor and the conference hotel supplier in order to determine the venue and date of the conference; another example, the conference participant and the conference auxiliary service provider in order to determine the participant's arrival at the conference location The process of initiating requests and feedback responses, etc., based on the time and method.

其中,协商事件信息包括协商流程中所涉及到的,对应于时间节点的一项或多项事件信息。Wherein, the negotiation event information includes one or more event information corresponding to time nodes involved in the negotiation process.

具体地,行程管理装置可以通过预定接口,获取发起方和响应方在协商流程中所交互的协商相关信息,并由第一识别装置1基于所获得的协商相关信息来识别其中的时间节点信息和事件信息。Specifically, the itinerary management device can obtain the negotiation-related information exchanged between the initiator and the responder in the negotiation process through a predetermined interface, and the first identification device 1 can identify the time node information and event information.

其中,行程管理装置所采用的预定接口可基于实际情况和用户需求来确定,例如,可包括与即时通讯软件之间的接口;又例如,与合同管理系统之间的接口;优选地,当发起方和响应方之间通过特定系统,诸如专门用于进行询价和反馈的询价系统进行交互时,该预定接口还可包括与该询价系统之间的接口。Wherein, the predetermined interface adopted by the itinerary management device can be determined based on actual conditions and user needs, for example, it can include an interface with instant messaging software; another example is an interface with a contract management system; preferably, when the When the party and the responder interact through a specific system, such as an inquiry system specially used for inquiry and feedback, the predetermined interface may also include an interface with the inquiry system.

例如,行程管理装置可通过与询价系统的预定接口,获取询价合同中对于酒店报价反馈这一事件的时间节点要求。For example, the itinerary management device can obtain the time node requirements for the event of hotel quotation feedback in the price inquiry contract through a predetermined interface with the price inquiry system.

又例如,行程管理装置可通过与即时通讯系统之间的预定接口,获取会议参与方与服务提供方之间的聊天记录,并由第一识别装置1从中提取相应的事件和时间节点信息。For another example, the itinerary management device can obtain chat records between meeting participants and service providers through a predetermined interface with the instant messaging system, and the first identification device 1 can extract corresponding event and time node information therefrom.

接着,第一确定装置2基于所识别的时间节点信息和所述协商事件信息来分别确定所述发起方和/或所述响应方各自的行程管理信息。Next, the first determining means 2 respectively determines the itinerary management information of the initiating party and/or the responding party based on the identified time node information and the negotiation event information.

具体地,第一确定装置2基于所识别到的时间节点信息和所述协商事件信息来分别为所述发起方和/或所述响应方设定各自的行程管理信息。Specifically, the first determining means 2 sets respective itinerary management information for the initiator and/or the responder based on the identified time node information and the negotiation event information.

更优选地,第一确定装置2基于所识别到的时间节点信息,所述协商事件信息,以及所述协商事件的执行主体,来为相应的执行主体设定行程管理信息。More preferably, the first determining means 2 sets the itinerary management information for the corresponding execution subject based on the identified time node information, the negotiation event information, and the execution subject of the negotiation event.

其中,所述执行主体包括需要执行该协商事件的所述发起方或响应方。Wherein, the execution subject includes the initiator or responder that needs to execute the negotiation event.

需要说明的是,在整个协商流程中,第一识别装置1和第一确定装置2可以重复执行操作,以基于协商流程中所获得的新的协商相关 内容,来更新发起方和/或响应方的行程管理信息,直至协商流程结束。It should be noted that, throughout the negotiation process, the first identifying device 1 and the first determining device 2 may repeatedly perform operations to update the initiator and/or the responding party based on new negotiation-related content obtained in the negotiation process. Itinerary management information until the end of the negotiation process.

优选地,所述行程管理装置可就同一协商事件信息,对发起方和响应方各自的行程管理信息进行管理。根据本发明的方案行程管理装置还包括第一获取装置(图未示)和更新装置(图未示)。Preferably, the itinerary management device can manage the respective itinerary management information of the initiator and the responder with respect to the same negotiation event information. The program itinerary management device according to the present invention further includes a first obtaining device (not shown in the figure) and an updating device (not shown in the figure).

第一获取装置在监控所述协商流程时,分别获取与所述发起方和所述响应方各自的行程管理信息中各个协商事件的事件状态信息。When monitoring the negotiation process, the first obtaining means respectively obtains the event state information of each negotiation event in the itinerary management information with the initiator and the responder.

接着,更新装置根据一方对于事件状态信息的操作,来相应的更新行程管理信息。Next, the updating device updates the itinerary management information correspondingly according to one party's operation on the event status information.

例如,发起方为主办方,响应方为酒店提供商,行程管理装置通过第一识别装置1和第二识别装置2获取两者的即时通信信息,并在该两方各自的行程管理信息中添加协商事件:酒店报价;时间节点信息:6月20日之前,以及该协商事件的事件状态信息:未完成,并在日历中设定6月20日对于该协商事件的提醒。For example, the initiator is the organizer and the responder is the hotel provider. The itinerary management device obtains the instant messaging information of the two through the first identification device 1 and the second identification device 2, and adds Negotiation event: hotel quotation; time node information: before June 20, and event status information of the negotiation event: incomplete, and set a reminder for the negotiation event on June 20 in the calendar.

接着,在6月19日时,酒店方将自身行程管理信息中该“酒店报价”事件的状态信息修改为“已完成”,则第一获取装置相应地取消与该“酒店报价”事件对应的提醒,并由更新装置将主办方的事件状态同步为“已完成”。Then, on June 19, the hotel changed the status information of the "hotel quotation" event in its itinerary management information to "completed", and the first obtaining device correspondingly canceled the corresponding "hotel quotation" event. Reminder, and the update device will synchronize the sponsor's event status to "Completed".

更优选地,行程管理装置可根据发起方/响应方所对应的协商事件的实际状态信息,对相应其他方的行程管理信息进行调整。More preferably, the itinerary management device can adjust the corresponding other party's itinerary management information according to the actual status information of the negotiation event corresponding to the initiator/responder.

例如,参会者预计飞机在早上8:30到达机场,其初始与提供接送车服务的辅助供应商之间的行程管理信息包括以下两项:For example, if the participant expects the plane to arrive at the airport at 8:30 in the morning, the initial itinerary management information between the participant and the auxiliary provider who provides the shuttle service includes the following two items:

(1)9:00,机场至酒店;(1) 9:00, from the airport to the hotel;

(2)14:00;酒店至会场。(2) 14:00; hotel to venue.

随后由于飞机误点,辅助供应商从提供航空信息的第三方平台获得飞机到达时间为中午12:30,则通过比较机场与酒店加上酒店至会场的交通时间,以及机场至会场的交通时间,确定新的行程管理信息包括:12:30,机场至会场;并向参会者发送该行程建议,以在获得参会者同意后,更新两者的行程管理信息。Later, due to the delay of the plane, the auxiliary supplier obtained the arrival time of the plane from the third-party platform providing aviation information as 12:30 noon, and determined by comparing the transportation time between the airport and the hotel plus the transportation time from the hotel to the venue, and the transportation time from the airport to the venue. The new itinerary management information includes: 12:30, from the airport to the venue; and send the itinerary suggestion to the participants, so as to update the itinerary management information of both after obtaining the consent of the participants.

根据本发明的一个优选实施例,所述发起方包括所述会议的主办方, 所述响应方包括可提供所述会议所需服务的一个或多个酒店供应方,所述协商流程包括所述会议的询价流程,所述第一识别装置进一步包括第一子获取装置(图未示)和第一子识别装置(图未示)。According to a preferred embodiment of the present invention, the initiator includes the host of the meeting, the responder includes one or more hotel suppliers that can provide the services required by the meeting, and the negotiation process includes the In the quotation inquiry process of the meeting, the first identification device further includes a first sub-acquisition device (not shown in the figure) and a first sub-identification device (not shown in the figure).

第一子获取装置监控所述主办方与所述酒店供应方之间的询价流程,获取来自所述主办方的询价信息。The first sub-obtaining means monitors the inquiry process between the sponsor and the hotel supplier, and acquires inquiry information from the sponsor.

接着,第一子识别装置识别所述询价信息中的时间节点信息及其对应的协商事件。Next, the first sub-identification means identifies the time node information in the inquiry information and its corresponding negotiation event.

更优选地,根据本优选实施例的第一识别装置1,还包括第二子获取装置(图未示)和第二子识别装置(图未示)。More preferably, the first identification device 1 according to this preferred embodiment further includes a second sub-acquisition device (not shown in the figure) and a second sub-identification device (not shown in the figure).

第二子获取装置获取各个酒店供应方基于所述询价信息提供的供应方案信息。The second sub-acquisition means acquires supply plan information provided by each hotel supplier based on the inquiry information.

第二子识别装置识别各个所述供应方案信息中的时间节点信息及其对应的协商事件。The second sub-identification means identifies the time node information and the corresponding negotiation event in each of the supply plan information.

根据本发明的一个示例,主办方通过询价系统填写询价单并向酒店供应方发送该询价单。行程管理装置通过与询价系统的预定接口,第一子获取装置获取该询价单内容,并且第一子识别装置识别其中的协商事件:酒店报价,以及时间节点信息:一周内回复有效;则行程管理装置在步骤S2中,根据当前的日期5月20日,分别为该主办方以及该酒店供应方动生成行程管理信息:报价;5月7日前回复有效,并设置相应的日历提醒闹钟。接着,第二子获取装置检测到协商流程中,酒店供应方通过询价系统反馈的供应方案信息,则第二子识别装置识别该供应方案信息中的事件信息:会议场地供应,时间节点信息:6月1日前回复有效。接着,第一确定装置2分别为主办方和该酒店方设置与该行程对应的日历提醒闹钟。According to an example of the present invention, the sponsor fills in an inquiry form through the inquiry system and sends the inquiry form to the hotel supplier. The itinerary management device obtains the content of the inquiry list through the predetermined interface with the price inquiry system, and the first sub-recognition device identifies the negotiation event: hotel quotation, and time node information: the reply is valid within one week; then In step S2, the itinerary management device dynamically generates itinerary management information for the sponsor and the hotel supplier respectively according to the current date of May 20: quotation; the reply is valid before May 7, and a corresponding calendar reminder alarm is set. Then, the second sub-acquisition device detects the supply plan information fed back by the hotel supplier through the inquiry system during the negotiation process, and the second sub-identification device identifies the event information in the supply plan information: conference venue supply, time node information: Reply before June 1st is valid. Next, the first determining device 2 sets calendar reminder alarm clocks corresponding to the itinerary for the organizer and the hotel respectively.

根据本发明的又一优选示例,发起方为主办方,响应方为参会者,行程管理装置可以获取主办方的会议的行程信息,并基于所述行程信息来生成所述参会者的行程管理信息。According to yet another preferred example of the present invention, the initiator is the organizer, and the responder is the participant, and the itinerary management device can obtain the itinerary information of the organizer's meeting, and generate the itinerary of the participant based on the itinerary information management information.

根据本发明的又一个优选实施例,所述发起方包括所述会议的参会者,所述响应方包括可提供参会者所需服务的一个或多个辅助供应 方,所述协商流程包括用户需求流程,所述第一识别装置1进一步包括第三子获取装置(图未示)和第三子识别装置(图未示)。According to yet another preferred embodiment of the present invention, the initiator includes the participants of the conference, the responder includes one or more auxiliary suppliers that can provide the services required by the participants, and the negotiation process includes User demand flow, the first identification device 1 further includes a third sub-acquisition device (not shown in the figure) and a third sub-identification device (not shown in the figure).

第三子获取装置监控所述参会者与所述辅助供应方之间的用户需求流程,获取所述参会者的需求请求信息和/或前期的辅助供应方的前期服务信息。The third sub-obtaining means monitors the user demand flow between the participant and the auxiliary supplier, and acquires the participant's demand request information and/or the previous service information of the previous auxiliary supplier.

其中,所述用户需求流程包括用于满足参会者各项行程需求事件的协商流程。例如,飞机/火车订票流程,接机流程等。Wherein, the user demand process includes a negotiation process for meeting participants' various itinerary demand events. For example, flight/train booking process, pick-up process, etc.

其中,所述前期辅助供应方包括在当前需求之前提供服务的服务供应商。例如,对于提供接机服务的供应商来说,订票供应商为其前期供应商,航班订票信息为前期服务信息。Wherein, the preliminary auxiliary suppliers include service providers who provide services before the current demand. For example, for a supplier providing airport pick-up service, the booking supplier is its previous supplier, and the flight booking information is the previous service information.

第三子识别装置识别所述需求请求信息和/或所述前期服务信息中的时间节点信息及其对应的协商事件。The third sub-identifying means identifies the time node information and the corresponding negotiation event in the demand request information and/or the previous service information.

优选地,根据本优选实施例的方案第一识别装置1还包括第四子获取装置(图未示)和第四子识别装置(图未示)。Preferably, according to the solution of this preferred embodiment, the first identification device 1 further includes a fourth sub-acquisition device (not shown in the figure) and a fourth sub-identification device (not shown in the figure).

第四子获取装置获取各个辅助供应方基于识别所述需求请求信息和/或所述前期服务信息提供的当前服务信息。The fourth sub-obtaining means acquires the current service information provided by each auxiliary supplier based on identifying the demand request information and/or the previous service information.

第四子识别装置识别各个所述当前服务信息中的时间节点信息及其对应的协商事件。The fourth sub-identifying means identifies the time node information and the corresponding negotiation event in each of the current service information.

根据本发明的第二示例,发起方为会议参与者,响应方为辅助供应方。参与者与辅助供应商通过即时通讯系统进行联系,行程管理装置通过与该即时通讯系统的预定接口,其中,行程管理装置已通过所获得的主办方的会议的行程信息,为会议参与者生成相应的行程管理信息。接着,第三子获取装置监控参会者基于会议的举办地点“北京”发起的订票流程,以获得参会者的需求请求信息包括:订购6月10日从上海到北京的航班机票及其返程机票。接着,第三子识别装置识别出协商事件为:订购上海到北京的往返机票,时间节点信息:6月10日。According to a second example of the present invention, the initiator is the conference participant and the responder is the auxiliary provider. The participant and the auxiliary supplier communicate through the instant messaging system, and the itinerary management device generates corresponding information for the conference participants through the predetermined interface with the instant messaging system, wherein the itinerary management device has already obtained the itinerary information of the sponsor's conference. Itinerary management information. Next, the third sub-acquisition device monitors the ticket booking process initiated by the participants based on the meeting place "Beijing", so as to obtain the request information of the participants, including: ordering a flight ticket from Shanghai to Beijing on June 10 and its return ticket. Then, the third sub-identification device identified the negotiation event as: ordering a round-trip ticket from Shanghai to Beijing, and the time node information: June 10.

接着,辅助供应方SP1从多个机票订购平台获取相应的机票信息并提供给用户,以供用户选择所需的航班号。接着,第三子获取装置和第三子识别装置再次操作,通过预定接口获取用户所选择的航班号,通过 第三方平台获取该航班号对应的飞行时间信息,并基于该飞行时间信息以及该航班号分别在该参与者和该辅助供应商SP1的日历上添加相应的行程管理信息。Next, the auxiliary provider SP1 obtains corresponding air ticket information from multiple air ticket ordering platforms and provides it to the user, so that the user can select the desired flight number. Next, the third sub-acquisition device and the third sub-recognition device operate again, obtain the flight number selected by the user through the predetermined interface, obtain the flight time information corresponding to the flight number through the third-party platform, and based on the flight time information and the flight number No. to add corresponding itinerary management information to the calendars of the participant and the auxiliary provider SP1 respectively.

接着,参与者与另一个辅助供应方SP2进行协商,以确定参与者的接机行程。该辅助供应方接收到来自参与者发送的航班信息,并向该参与者反馈基于该航班信息的接机服务信息。则第四子获取装置通过预定接口获得辅助供应方提供的当前服务信息,亦即接机服务信息包括:在下午5点北京首都国际机场接机。则第三子识别装置基于该当前服务信息识别出协商事件:北京首都国际机场接机,时间节点信息:6月10日下午五点。Then, the participant negotiates with another auxiliary provider SP2 to determine the participant's pick-up itinerary. The auxiliary supplier receives the flight information sent by the participant, and feeds back the pick-up service information based on the flight information to the participant. Then the fourth sub-acquisition device obtains the current service information provided by the auxiliary provider through the predetermined interface, that is, the pick-up service information includes: pick-up at Beijing Capital International Airport at 5:00 p.m. Then the third sub-identification device identifies the negotiation event based on the current service information: pick-up at Beijing Capital International Airport, time node information: 5:00 pm on June 10.

根据本发明的一个优选方案,行程管理装置可获取由所述发起方/所述响应方自行输入的行程管理信息。According to a preferred solution of the present invention, the itinerary management device can obtain the itinerary management information input by the initiator/the responder.

其中,发起方/响应方可通过多种方式来输入行程管理信息。Wherein, the initiator/responder may input the itinerary management information in various ways.

例如,通过图片识别来进行输入;又例如,通过语音输入进行输入;再例如,通过识别诸如二维码、电子名片等格式化信息来进行输入等等。For example, input is performed by image recognition; another example is input by voice input; another example is input by identifying formatted information such as two-dimensional codes and electronic business cards, and so on.

本领域技术人员应可根据实际情况和需求来确定行程管理装置可接收的输入方式,此处不再赘述。Those skilled in the art should be able to determine the input modes acceptable to the itinerary management device according to the actual situation and requirements, and details will not be repeated here.

优选地,行程管理装置还提供提示信息,以获取所述发起方基于所述提示信息输入的行程管理信息。Preferably, the itinerary management device also provides prompt information to obtain the itinerary management information input by the initiator based on the prompt information.

例如,当用户需要预定服务时,可通过提示用户“输入目的地”、“选择可接受的航班起飞时间”、“选择喜欢的舱位”等提示信息,逐步引导用户进行输入。For example, when the user needs to book a service, the user can be guided step by step to input by prompting the user to "input the destination", "select an acceptable flight departure time", "select the preferred cabin" and other prompt information.

更优选地,行程管理装置可预估用户所需的服务信息,并提供相应的供应商信息,以供用户选择并输入。More preferably, the itinerary management device can estimate the service information required by the user, and provide corresponding supplier information for the user to select and input.

例如,当参会者的日历系统中接收到一个会议行程后,行程管理装置可根据会议地点以及该参会者所在地不一致,来预判该用户需要预定机票,并向其推荐机票供应商。For example, when a meeting itinerary is received in the participant's calendar system, the itinerary management device can predict that the user needs to book an air ticket according to the inconsistency between the meeting place and the participant's location, and recommend an air ticket supplier to him.

根据本发明的一个优选方案,行程管理装置分别基于所述发起方或所述响应方各自的行程管理信息来生成提醒信息。According to a preferred solution of the present invention, the itinerary management device generates reminder information based on the respective itinerary management information of the initiator or the responder.

其中,所述提醒信息包括可引导用户进入相应的协商事件的链接信息。Wherein, the reminder information includes link information that can guide the user to enter a corresponding negotiation event.

例如,在酒店供应方的日历应用中,行程管理装置基于询价单生成的提醒信息中,包含了进入编辑询价单页面的链接信息,以供酒店供应方直接进行编辑。For example, in the calendar application of the hotel supplier, the reminder information generated by the itinerary management device based on the inquiry list includes link information to enter the page for editing the inquiry list, so that the hotel supplier can directly edit it.

根据本发明的一个优选方案,行程管理装置可汇总所述发起方和/或所述响应方的行程管理信息以形成报表。According to a preferred solution of the present invention, the itinerary management device can summarize the itinerary management information of the initiator and/or the responder to form a report.

其中,报表的具体形式可根据实际情况和需要来确定,此处不再赘述。Wherein, the specific form of the report can be determined according to the actual situation and needs, and will not be repeated here.

根据本发明的方案,能够在发起方和响应方的协商过程中,及时确定双方各自的行程,自动生成行程管理信息,而无需手动添加。并且,当一方对相应的信息进行修改时,能够自动地对其他方的事件信息进行同步的更新/修改,从而快速通知其他各方当前事件的进度,提高了沟通效率。According to the solution of the present invention, during the negotiation process between the initiator and the responder, the respective itineraries of both parties can be determined in time, and the itinerary management information can be automatically generated without manual addition. Moreover, when one party modifies the corresponding information, it can automatically update/modify the other party's event information synchronously, thereby quickly notifying other parties of the progress of the current event and improving communication efficiency.

并且,根据本发明的方案,能够与多种系统接口进行配合,从而具有更好的兼容性,并且丰富了用户的输入方式,用户可以通过文字、语音、图片等方式进行输入,提高了用户的使用体验。此外,根据本发明的方法还可灵活的根据事件状态信息和/或实际状态信息,对行程管理信息进行调整和更新,提高了使用效率,增强用户粘度。Moreover, according to the solution of the present invention, it can cooperate with various system interfaces, thereby having better compatibility, and enriching the user's input methods, the user can input through text, voice, pictures, etc., which improves the user's convenience. Use experience. In addition, the method according to the present invention can flexibly adjust and update the itinerary management information according to the event state information and/or the actual state information, thereby improving the use efficiency and increasing user stickiness.

其中,根据本发明的方法通过包含于计算机设备中的装置来实现。计算机设备包括一种能够按照事先设定或存储的指令,自动进行数值计算和/或信息处理的电子设备,其硬件包括但不限于微处理器、专用集成电路(ASIC)、可编程门阵列(FPGA)、数字处理器(DSP)、嵌入式设备等。计算机设备包括网络设备和/或用户设备。其中,网络设备包括但不限于单个网络服务器、多个网络服务器组成的服务器组或基于云计算(Cloud Computing)的由大量主机或网络服务器构成的云,其中,云计算是分布式计算的一种,由一群松散耦合的计算机集组成的一个超级虚拟计算机。用户设备包括但不限于任何一种可与用户通过键盘、鼠标、遥控器、触摸板、或声控设备等方式进行人机交 互的电子产品,例如,个人计算机、平板电脑、智能手机、PDA、游戏机、或IPTV等。其中,用户设备及网络设备所处的网络包括但不限于互联网、广域网、城域网、局域网、VPN网络等。Wherein, the method according to the present invention is implemented by means included in the computer equipment. Computer equipment includes electronic equipment that can automatically perform numerical calculations and/or information processing according to pre-set or stored instructions, and its hardware includes but not limited to microprocessors, application-specific integrated circuits (ASICs), programmable gate arrays ( FPGA), digital processors (DSP), embedded devices, etc. Computer equipment includes network equipment and/or user equipment. Among them, the network equipment includes but not limited to a single network server, a server group composed of multiple network servers, or a cloud composed of a large number of hosts or network servers based on cloud computing (Cloud Computing), wherein cloud computing is a kind of distributed computing , a super virtual computer consisting of a group of loosely coupled computer sets. User equipment includes but is not limited to any electronic product that can interact with the user through keyboards, mice, remote controls, touch pads, or voice-activated devices, such as personal computers, tablet computers, smart phones, PDAs, games, etc. machine, or IPTV, etc. Wherein, the network where the user equipment and the network equipment are located includes but is not limited to the Internet, a wide area network, a metropolitan area network, a local area network, a VPN network, and the like.

需要说明的是,用户设备、网络设备以及网络仅为举例,其他现有的或今后可能出现的用户设备、网络设备以及网络如可适用于本发明,也应包含在本发明保护范围以内,并以引用方式包含于此。It should be noted that the user equipment, network equipment, and network are only examples, and other existing or future user equipment, network equipment, and networks that are applicable to the present invention should also be included in the protection scope of the present invention, and Included herein by reference.

本发明的软件程序可以通过处理器执行以实现上文步骤或功能。同样地,本发明的软件程序(包括相关的数据结构)可以被存储到计算机可读记录介质中,例如,RAM存储器,磁或光驱动器或软磁盘及类似设备。另外,本发明的一些步骤或功能可采用硬件来实现,例如,作为与处理器配合从而执行各个功能或步骤的电路。The software program of the present invention can be executed by a processor to realize the above steps or functions. Likewise, the software program (including associated data structures) of the present invention can be stored in a computer-readable recording medium such as RAM memory, magnetic or optical drive or floppy disk and the like. In addition, some steps or functions of the present invention may be implemented by hardware, for example, as a circuit that cooperates with a processor to execute each function or step.

另外,本发明的一部分可被应用为计算机程序产品,例如计算机程序指令,当其被计算机执行时,通过该计算机的操作,可以调用或提供根据本发明的方法和/或技术方案。而调用本发明的方法的程序指令,可能被存储在固定的或可移动的记录介质中,和/或通过广播或其他信号承载媒体中的数据流而被传输,和/或被存储在根据程序指令运行的计算机设备的工作存储器中。在此,根据本发明的一个实施例包括一个装置,该装置包括用于存储计算机程序指令的存储器和用于执行程序指令的处理器,其中,当该计算机程序指令被该处理器执行时,触发该装置运行基于前述根据本发明的多个实施例的方法和/或技术方案。In addition, a part of the present invention can be applied as a computer program product, such as a computer program instruction. When it is executed by a computer, the method and/or technical solution according to the present invention can be invoked or provided through the operation of the computer. The program instructions for invoking the method of the present invention may be stored in a fixed or removable recording medium, and/or transmitted through broadcasting or data streams in other signal-carrying media, and/or stored in In the working memory of the computer device on which the instructions are executed. Here, an embodiment according to the present invention comprises an apparatus comprising a memory for storing computer program instructions and a processor for executing the program instructions, wherein when the computer program instructions are executed by the processor, a trigger The operation of the device is based on the foregoing methods and/or technical solutions according to multiple embodiments of the present invention.

对于本领域技术人员而言,显然本发明不限于上述示范性实施例的细节,而且在不背离本发明的精神或基本特征的情况下,能够以其他的具体形式实现本发明。因此,无论从哪一点来看,均应将实施例看作是示范性的,而且是非限制性的,本发明的范围由所附权利要求而不是上述说明限定,因此旨在将落在权利要求的等同要件的含义和范围内的所有变化涵括在本发明内。不应将权利要求中的任何附图标记视为限制所涉及的权利要求。此外,显然“包括”一词不排除其他单元或步骤,单数不排除复数。系统权利要求中陈述的多个单元或装置 也可以由一个单元或装置通过软件或者硬件来实现。第一,第二等词语用来表示名称,而并不表示任何特定的顺序。It will be apparent to those skilled in the art that the invention is not limited to the details of the above-described exemplary embodiments, but that the invention can be embodied in other specific forms without departing from the spirit or essential characteristics of the invention. Accordingly, the embodiments should be regarded in all points of view as exemplary and not restrictive, the scope of the invention being defined by the appended claims rather than the foregoing description, and it is therefore intended that the scope of the invention be defined by the appended claims rather than by the foregoing description. All changes within the meaning and range of equivalents of the elements are embraced in the present invention. Any reference sign in a claim should not be construed as limiting the claim concerned. In addition, it is obvious that the word "comprising" does not exclude other elements or steps, and the singular does not exclude the plural. A plurality of units or devices stated in the system claims may also be realized by one unit or device through software or hardware. The words first, second, etc. are used to denote names and do not imply any particular order.

虽然前面特别示出并且描述了示例性实施例,但是本领域技术人员将会理解的是,在不背离权利要求书的精神和范围的情况下,在其形式和细节方面可以有所变化。While exemplary embodiments have been particularly shown and described, it will be understood by those skilled in the art that changes may be made in form and detail without departing from the spirit and scope of the claims.

Claims (24)

Translated fromChinese
1.一种用于对会议的行程进行管理的方法,其中,所述方法包括以下步骤:1. A method for managing a conference itinerary, wherein the method comprises the following steps:a监控发起方与响应方之间的协商流程,以识别所述协商流程中的时间节点信息以及协商事件信息;a. Monitor the negotiation process between the initiator and the responder to identify time node information and negotiation event information in the negotiation process;b基于所识别的时间节点信息和所述协商事件信息来分别确定/更新所述发起方和所述响应方各自的行程管理信息。b. Determine/update the itinerary management information of the initiator and the responder respectively based on the identified time node information and the negotiation event information.2.根据权利要求1所述的方法,其中,所述方法还包括以下步骤:2. The method according to claim 1, wherein said method further comprises the steps of:-在监控所述协商流程时,分别获取与所述发起方和所述响应方各自的行程管理信息中各个协商事件的事件状态信息;- When monitoring the negotiation process, respectively acquiring event status information of each negotiation event in the itinerary management information of the initiator and the responder;其中,所述方法还包括以下步骤:Wherein, described method also comprises the following steps:-根据一方对于事件状态信息的操作,来更新相应的行程管理信息。-Update the corresponding itinerary management information according to one party's operation on the event status information.3.根据权利要求1或2所述的方法,其中,所述方法还包括以下步骤:3. The method according to claim 1 or 2, wherein the method further comprises the steps of:-根据发起方/响应方所对应的协商事件的实际状态信息,对相应其他方的行程管理信息进行调整。-According to the actual state information of the negotiation event corresponding to the initiator/responder, the schedule management information of the corresponding other party is adjusted.4.根据权利要求1至3中任一项所述的方法,其中,所述发起方包括所述会议的主办方,所述响应方包括可提供所述会议所需服务的一个或多个酒店供应方,所述协商流程包括所述会议的询价流程,所述步骤a还包括以下步骤:4. The method according to any one of claims 1 to 3, wherein the initiator includes the host of the meeting, and the responder includes one or more hotels that can provide the services required for the meeting For the supplier, the negotiation process includes the inquiry process of the meeting, and the step a also includes the following steps:a1监控所述主办方与所述酒店供应方之间的询价流程,获取来自所述主办方的询价信息;a1 monitor the inquiry process between the sponsor and the hotel supplier, and obtain inquiry information from the sponsor;a2识别所述询价信息中的时间节点信息及其对应的协商事件。a2 identifies the time node information in the price inquiry information and its corresponding negotiation event.5.根据权利要求4所述的方法,其中,所述步骤a还包括以下步骤:5. The method according to claim 4, wherein said step a further comprises the steps of:-获取各个酒店供应方基于所述询价信息提供的供应方案信息;- Obtain the supply plan information provided by each hotel supplier based on the inquiry information;-识别各个所述供应方案信息中的时间节点信息及其对应的协商事件。- identifying the time node information in each of the provisioning scheme information and its corresponding negotiation event.6.根据权利要求1至5中任一项所述的方法,其中,所述发起方包括主办方与参会者,其中,所述方法还包括以下步骤:6. The method according to any one of claims 1 to 5, wherein the initiator includes a sponsor and a participant, wherein the method further comprises the following steps:-获取来自主办方的所述会议的行程信息;- Obtaining itinerary information for said conference from the sponsor;-基于所述行程信息来生成所述参会者的行程管理信息。- generating travel management information of the participants based on the travel information.7.根据权利要求1至6中任一项所述的方法,其中,所述发起方包括所述会议的参会者,所述响应方包括可提供参会者所需服务的一个或多个辅助供应方,所述协商流程包括用户需求流程,所述步骤a还包括以下步骤:7. The method according to any one of claims 1 to 6, wherein the initiator includes participants of the conference, and the responder includes one or more To assist the supplier, the negotiation process includes the user demand process, and the step a also includes the following steps:-监控所述参会者与所述辅助供应方之间的用户需求流程,获取所述参会者的需求请求信息和/或前期的辅助供应方的前期服务信息;-monitoring the user demand process between the participant and the auxiliary supplier, obtaining the demand request information of the participant and/or the previous service information of the previous auxiliary supplier;-识别所述需求请求信息和/或所述前期服务信息中的时间节点信息及其对应的协商事件。- identifying the time node information in the demand request information and/or the previous service information and its corresponding negotiation event.8.根据权利要求7所述的方法,其中,所述步骤a还包括以下步骤:8. The method according to claim 7, wherein said step a further comprises the steps of:-获取各个辅助供应方基于识别所述需求请求信息和/或所述前期服务信息提供的当前服务信息;- Obtain current service information provided by each auxiliary supplier based on identifying the demand request information and/or the previous service information;-识别各个所述当前服务信息中的时间节点信息及其对应的协商事件。- Identifying time node information and corresponding negotiation events in each of the current service information.9.根据权利要求1至8中任一项所述的方法,其中,所述方法还包括以下步骤:9. The method according to any one of claims 1 to 8, wherein said method further comprises the steps of:x获取由所述发起方/响应方自行输入的行程管理信息。x Obtain the itinerary management information input by the initiator/responder itself.10.根据权利要求9所述的方法,所述步骤x还包括以下步骤:10. The method according to claim 9, said step x further comprising the steps of:-提供提示信息,以获取所述发起方基于所述提示信息输入的行程管理信息。-providing prompt information, so as to obtain the itinerary management information input by the initiator based on the prompt information.11.根据权利要求1至10中任一项所述的方法,其中,所述方法还包括以下步骤:11. The method according to any one of claims 1 to 10, wherein said method further comprises the steps of:-分别基于所述发起方或所述响应方各自的行程管理信息来生成提醒信息,其中,所述提醒信息包括可引导用户进入相应的协商事件的链接信息。- Generating reminder information based on the itinerary management information of the initiator or the responder respectively, wherein the reminder information includes link information that can guide the user to enter a corresponding negotiation event.12.根据权利要求1至11中任一项所述的方法,其中,所述方法还 包括以下步骤:12. The method according to any one of claims 1 to 11, wherein said method further comprises the steps of:-汇总所述发起方或所述响应方的行程管理信息以形成报表。- Summarizing the trip management information of the initiator or the responder to form a report.13.一种用于对会议的行程进行管理的行程管理装置,其中,所述行程管理装置包括:13. An itinerary management device for managing a conference itinerary, wherein the itinerary management device comprises:第一识别装置,用于监控发起方与响应方之间的协商流程,以识别所述协商流程中的时间节点信息以及协商事件信息;A first identifying device, configured to monitor the negotiation process between the initiator and the responder, so as to identify time node information and negotiation event information in the negotiation process;第一确定装置,用于基于所识别的时间节点信息和所述协商事件信息来分别确定所述发起方和/或所述响应方各自的行程管理信息。The first determining means is configured to determine respective itinerary management information of the initiator and/or the responder based on the identified time node information and the negotiation event information.14.根据权利要求13所述的行程管理装置,其中,所述行程管理装置还包括:14. The itinerary management device according to claim 13, wherein the itinerary management device further comprises:第一获取装置,用于在监控所述协商流程时,分别获取与所述发起方和所述响应方各自的行程管理心中各个协商事件的事件状态信息;The first obtaining means is configured to respectively obtain event status information of each negotiation event in the itinerary management hearts of the initiator and the responder when monitoring the negotiation process;更新装置,用于根据一方对于事件状态信息的操作,来更新相应的行程管理信息。The update device is used to update the corresponding itinerary management information according to one party's operation on the event state information.15.根据权利要求13或14所述的行程管理装置,其中,所述行程管理装置还用于:15. The itinerary management device according to claim 13 or 14, wherein the itinerary management device is further used for:-根据发起方/响应方所对应的协商事件的实际状态信息,对相应其他方的行程管理信息进行调整。-According to the actual state information of the negotiation event corresponding to the initiator/responder, the schedule management information of the corresponding other party is adjusted.16.根据权利要求13至15中任一项所述的行程管理装置,其中,所述发起方包括所述会议的主办方,所述响应方包括可提供所述会议所需服务的一个或多个酒店供应方,所述协商流程包括所述会议的询价流程,所述第一识别装置还包括:16. The itinerary management device according to any one of claims 13 to 15, wherein the initiator includes the organizer of the conference, and the responder includes one or more organizations that can provide services required by the conference A hotel supplier, the negotiation process includes the inquiry process of the meeting, and the first identification device also includes:第一子获取装置,用于监控所述主办方与所述酒店供应方之间的询价流程,获取来自所述主办方的询价信息;The first sub-acquisition device is used to monitor the inquiry process between the sponsor and the hotel supplier, and acquire inquiry information from the sponsor;第一子识别装置,用于识别所述询价信息中的时间节点信息及其对应的协商事件。The first sub-identification means is used to identify the time node information in the inquiry information and its corresponding negotiation event.17.根据权利要求16所述的行程管理装置,其中,所述第一识别装置还包括:17. The itinerary management device according to claim 16, wherein the first identification device further comprises:第二子获取装置,用于获取各个酒店供应方基于所述询价信息提供 的供应方案信息;The second sub-acquisition device is used to obtain the supply plan information provided by each hotel supplier based on the inquiry information;第二子识别装置,用于识别各个所述供应方案信息中的时间节点信息及其对应的协商事件。The second sub-identification means is used to identify the time node information and the corresponding negotiation event in each of the supply plan information.18.根据权利要求13至17中任一项所述的行程管理装置,其中,所述发起方包括主办方与参会者,其中,所述行程管理装置还用于:18. The itinerary management device according to any one of claims 13 to 17, wherein the initiator includes a sponsor and participants, wherein the itinerary management device is further used for:-获取来自主办方的所述会议的行程信息;- Obtaining itinerary information for said conference from the sponsor;-基于所述行程信息来生成所述参会者的行程管理信息。- generating travel management information of the participants based on the travel information.19.根据权利要求13至18中任一项所述的行程管理装置,其中,所述发起方包括所述会议的参会者,所述响应方包括可提供参会者所需服务的一个或多个辅助供应方,所述协商流程包括用户需求流程,所述第一识别装置还包括:19. The itinerary management device according to any one of claims 13 to 18, wherein the initiator includes participants of the conference, and the responder includes one or A plurality of auxiliary suppliers, the negotiation process includes a user demand process, and the first identification device further includes:第三子获取装置,用于监控所述参会者与所述辅助供应方之间的服务流程,获取所述参会者的需求请求信息和/或前期的辅助供应方的前期服务信息;The third sub-acquisition device is used to monitor the service process between the participant and the auxiliary supplier, and acquire the demand request information of the participant and/or the previous service information of the previous auxiliary supplier;第三子识别装置,用于识别所述需求请求信息和/或所述前期服务信息中的时间节点信息及其对应的协商事件。The third sub-identification means is used to identify the time node information and the corresponding negotiation event in the demand request information and/or the previous service information.20.根据权利要求19所述的行程管理装置,其中,所述第一识别装置还包括:20. The itinerary management device according to claim 19, wherein the first identification device further comprises:第四子获取装置,用于获取各个辅助供应方基于识别所述需求请求信息和/或所述前期服务信息提供的当前服务信息;The fourth sub-acquisition means is used to obtain the current service information provided by each auxiliary supplier based on identifying the demand request information and/or the previous service information;第四子识别装置,用于识别各个所述当前服务信息中的时间节点信息及其对应的协商事件。The fourth sub-identification means is used to identify the time node information and the corresponding negotiation event in each of the current service information.21.根据权利要求13至20中任一项所述的行程管理装置,其中,所述行程管理装置还用于:21. The itinerary management device according to any one of claims 13 to 20, wherein the itinerary management device is further used for:-获取由所述发起方输入的行程管理信息。- Obtaining trip management information input by the initiator.22.根据权利要求21所述的行程管理装置,所述行程管理装置进一步用于:22. The itinerary management device according to claim 21, the itinerary management device is further used for:-提供提示信息,以获取所述发起方基于所述提示信息输入的行程管理信息。-providing prompt information, so as to obtain the itinerary management information input by the initiator based on the prompt information.23.根据权利要求13至22中任一项所述的行程管理装置,其中,所述行程管理装置还用于:23. The itinerary management device according to any one of claims 13 to 22, wherein the itinerary management device is further used for:-分别基于所述发起方或所述响应方各自的行程管理信息来生成提醒信息,其中,所述提醒信息包括可引导用户进入相应的协商事件的链接信息。- Generating reminder information based on the itinerary management information of the initiator or the responder respectively, wherein the reminder information includes link information that can guide the user to enter a corresponding negotiation event.24.根据权利要求13至23中任一项所述的行程管理装置,其中,所述行程管理装置还用于:24. The itinerary management device according to any one of claims 13 to 23, wherein the itinerary management device is further used for:-汇总所述发起方或所述响应方的行程管理信息以形成报表。- Summarizing the trip management information of the initiator or the responder to form a report.
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