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CN105303387B - Air conditioner and unlocking method thereof - Google Patents

Air conditioner and unlocking method thereof
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Publication number
CN105303387B
CN105303387BCN201510665471.9ACN201510665471ACN105303387BCN 105303387 BCN105303387 BCN 105303387BCN 201510665471 ACN201510665471 ACN 201510665471ACN 105303387 BCN105303387 BCN 105303387B
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air conditioner
identity information
target object
sent
identity
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CN105303387A (en
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邹皇英
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Gree Electric Appliances Inc of Zhuhai
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Gree Electric Appliances Inc of Zhuhai
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Abstract

Translated fromChinese

本发明公开了一种空调器及其解锁方法。其中,该方法包括:空调器获取目标对象的身份信息;空调器将身份信息上传至服务器以进行身份验证;空调器接收目标对象发送的解锁密码,并根据解锁密码进行解锁,其中,解锁密码由服务器发送给目标对象,用于指示目标对象的身份通过验证。本发明解决了无法验证维修人员身份的技术问题。

Figure 201510665471

The invention discloses an air conditioner and an unlocking method thereof. The method includes: the air conditioner obtains the identity information of the target object; the air conditioner uploads the identity information to the server for identity verification; the air conditioner receives the unlocking password sent by the target object, and unlocks according to the unlocking password, wherein the unlocking password is determined by Sent by the server to the target object to indicate that the target object's identity is verified. The invention solves the technical problem that the identity of the maintenance personnel cannot be verified.

Figure 201510665471

Description

Air conditioner and unlocking method thereof
Technical Field
The invention relates to the field of air conditioners, in particular to an air conditioner and an unlocking method thereof.
Background
With the increasing sales of air conditioners, the maintenance requirements of the air conditioners are also huge. At present, a plurality of professional after-sale service maintenance network points authorized by companies exist in the market, and meanwhile, a plurality of unauthorized service maintenance network points without maintenance quality guarantee also exist. Because installation and maintenance personnel of the unauthorized service maintenance network are not trained professionally, the air conditioner continuously breaks down after maintenance due to wrong maintenance methods and inaccurate reason analysis, even the air conditioning unit is damaged irreversibly when being maintained, the identity of the maintenance personnel needs to be identified, and only the professional personnel can maintain and maintain the air conditioner so as to avoid the damage of the air conditioner when the non-professional maintenance personnel maintain the air conditioner. However, the prior art cannot verify the identity of a maintenance person to realize that only professional maintenance personnel are allowed to perform maintenance.
In view of the above problems, no effective solution has been proposed.
Disclosure of Invention
The embodiment of the invention provides an air conditioner and an unlocking method thereof, which at least solve the technical problem that the identity of a maintenance worker cannot be verified.
According to an aspect of an embodiment of the present invention, there is provided an unlocking method of an air conditioner, including: the air conditioner acquires identity information of a target object; the air conditioner uploads the identity information to a server for identity verification; and the air conditioner receives an unlocking password sent by the target object and unlocks according to the unlocking password, wherein the unlocking password is sent to the target object by the server and is used for indicating that the identity of the target object passes verification.
According to another aspect of the embodiments of the present invention, there is also provided an air conditioner including: an acquisition unit configured to acquire identity information of a target object; the uploading unit is used for uploading the identity information to a server for identity verification; and the receiving unit is used for receiving the unlocking password sent by the target object and unlocking according to the unlocking password, wherein the unlocking password is sent to the target object by the server and is used for indicating that the identity of the target object passes verification.
In the embodiment of the invention, the air conditioner receives the identity information of the target object after locking the air conditioner, sends the identity information to the server for identity verification, sends the unlocking password to the target object after the identity verification, and then sends the target object to the air conditioner for unlocking. The identity of the target object is verified before maintenance, so that a maintenance person with maintenance qualification can unlock the air conditioner and perform maintenance, and a non-professional maintenance person without maintenance qualification can not unlock the air conditioner and can not perform maintenance, the technical problem that the identity of the maintenance person can not be verified in the prior art is solved, the technical effect of verifying the identity of the maintenance person is achieved, and further the damage of the air conditioner caused by the maintenance of the air conditioner by the non-professional maintenance person is avoided.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the invention and together with the description serve to explain the invention without limiting the invention. In the drawings:
fig. 1 is a flowchart of an unlocking method of an air conditioner according to an embodiment of the present invention;
fig. 2 is a flowchart of an unlocking method of an air conditioner according to a preferred embodiment of the present invention;
fig. 3 is a schematic view of an air conditioner according to an embodiment of the present invention.
Detailed Description
In order to make the technical solutions of the present invention better understood, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the invention described herein are capable of operation in sequences other than those illustrated or described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
In accordance with an embodiment of the present invention, there is provided a method embodiment of an unlocking method of an air conditioner, it should be noted that the steps illustrated in the flowchart of the drawings may be executed in a computer system such as a set of computer executable instructions, and although a logical order is illustrated in the flowchart, in some cases, the steps illustrated or described may be executed in an order different from that herein.
Fig. 1 is a flowchart of an unlocking method of an air conditioner according to an embodiment of the present invention, as shown in fig. 1, the method including the steps of:
step S102, the air conditioner acquires identity information of the target object. The target object may be a service person who services the air conditioner, and the identity information may be work card information, an identity number, or a sheet number of a work order of the service person, which can represent the identity of the service person. The dispatching order is a dispatching order dispatched by the dispatching system, and records information of maintenance personnel and information of the air conditioner.
And step S104, the air conditioner uploads the identity information to a server for identity verification. And the server verifies the identity of the maintenance personnel according to the identity information, so that whether the maintenance personnel are specialized for maintaining the air conditioner or not is judged. The server can verify the work card information, the identity number of a maintenance worker or the order number of a work order, and the like.
And step S106, the air conditioner receives an unlocking password sent by the target object and unlocks according to the unlocking password, wherein the unlocking password is sent to the target object by the server and is used for indicating that the identity of the target object passes the verification. After the identity information passes the verification, the server can send an unlocking password to the target object, the unlocking password can be sent to intelligent equipment such as a mobile phone and a tablet corresponding to the identity information, and then the target object sends the unlocking password to the air conditioner for unlocking. When the air conditioner has an important fault or the fault level is higher and non-professional maintenance personnel cannot maintain the air conditioner, the air conditioner performs emergency locking processing, and the air conditioner can be maintained only after being unlocked. After the air conditioner receives the unlocking password, whether the unlocking password can be unlocked or not can be verified, if so, the air conditioner is automatically unlocked so that maintenance personnel can maintain the air conditioner, and if not, the air conditioner is continuously kept in the locking state.
Through the embodiment, the air conditioner receives the identity information of the target object after locking the air conditioner, sends the identity information to the server for identity verification, sends the unlocking password to the target object after the identity verification, and sends the unlocking password to the air conditioner for unlocking. The identity of the target object is verified before maintenance, so that a maintenance person with maintenance qualification can unlock the air conditioner and perform maintenance, and a non-professional maintenance person without maintenance qualification can not unlock the air conditioner and can not perform maintenance, the technical problem that the identity of the maintenance person can not be verified in the prior art is solved, the technical effect of verifying the identity of the maintenance person is achieved, and further the damage of the air conditioner caused by the maintenance of the air conditioner by the non-professional maintenance person is avoided.
For example: the target object sends the identity code 1234567 to the air conditioner, the air conditioner can send the identity code and the code XXX001 of the target object to the server, the server verifies whether the target object is a professional maintenance worker or not through the identity code 1234567, if so, an unlocking password matched with the code XXX001 of the air conditioner is generated, a mobile phone corresponding to the identity information is searched, and then the unlocking password is sent to the searched mobile phone. The target object and the mobile phone have a corresponding relation, so that the target object can receive the unlocking password and unlock the air conditioner by using the unlocking password. Because the unlocking password is sent to the mobile phone corresponding to the identity information, even if the target object steals the identity code of other people, the mobile phone corresponding to the identity information cannot obtain the correct unlocking password, so that the air conditioner cannot be unlocked, and the maintenance of the air conditioner by non-professional maintenance personnel is further avoided.
Optionally, the acquiring, by the air conditioner, the identity information of the target object includes: the air conditioner receives identity information sent by a terminal with an NFC function, wherein the identity information is obtained by an NFC module of the terminal sensing an NFC label of a target object or is obtained by analyzing a work order sent by a server by the terminal. NFC, near field communication. The terminal with the NFC function may be a hand-held device, or may also be a communication device such as a mobile phone and a tablet, and these devices have the NFC function. The terminal can directly sense the NFC label of the target object to obtain the identity information of the target object, and the NFC label can be a label on a work card of the target object and records the identity information of the target object. The terminal can also receive the dispatch list sent by the server and analyze the identity information of the target object from the dispatch list.
For example, the handheld device or the mobile phone senses the NFC tag on the work card by using the NFC module of the handheld device or the mobile phone to obtain the identity information, and may send the identity information to the server in a GPRS, near field communication, WIFI, or other manners, and may also send the identity information to the air conditioner in a wired manner. Or, the mobile phone receives the dispatch list sent by the server through the WIFI network, analyzes the identity information of the target object from the dispatch list, and sends the identity information to the air conditioner in the modes of GPRS, near field communication, Bluetooth, WIFI and the like.
Further, the identity information can be sent to the air conditioner by using the manual operator and the communication device at the same time, that is, the NFC terminal includes the manual operator and the communication device, the identity information is obtained by the communication device through analysis from the work order sent by the server, and the identity information sent by the air conditioner receiving terminal includes: the air conditioner receives the identity information sent by the manual operator, wherein the identity information is analyzed by the communication equipment and sent to the manual operator. For example, a mobile phone is used for receiving a work order sent by a server, the mobile phone analyzes the work order and extracts identity information in the work order, the information is sent to communication equipment, and the communication equipment sends the identity information to an air conditioner. The communication equipment can adopt GPRS or WIFI to send the identity information to the air conditioner, and the air conditioner can adopt GPRS or WIFI to send the identity information to the server, so that the air conditioner is not required to be additionally provided with communication modules such as an NFC module and a Bluetooth module.
Optionally, an NFC module may be further disposed in the air conditioner, and the NFC module in the air conditioner senses an NFC tag of the target object, that is, the acquiring, by the air conditioner, the identity information of the target object includes: the air conditioner induces the NFC label of the target object through the NFC module arranged on the air conditioner so as to acquire the identity information of the target object. The NFC tag is sensed through the NFC module of the air conditioner, so that the identity information of the target object can be obtained without additional equipment, and the process of obtaining the identity information of the target object is simplified.
Optionally, the uploading, by the air conditioner, the identity information to the server for identity verification includes: the air conditioner uploads the identity information to the server through the wireless communication module arranged on the air conditioner so as to carry out identity verification. The air conditioner can acquire the identity information of a target object through the Bluetooth module, the NFC module, the WIFI module or the wired interface, the identity information is sent to the wireless communication module through the modules, the wireless communication module uploads the identity information to the server, so that the server performs identity verification, and the wireless communication module can be a GPRS module or a WIFI module.
Through the embodiment, the air conditioner can obtain the identity information of the target object in different modes and send the identity information to the server for identity verification, so that the flexibility of the mode of obtaining the identity information by the air conditioner is improved.
The description will be made by taking fig. 2 as an example.
In step S201, the air conditioner malfunctions.
Step S202, the air conditioner locks the air conditioner in an emergency after the fault, and the air conditioner is in a protection state to avoid secondary damage caused by forced operation.
Step S203, the NFC module of the air conditioner or the NFC module of the communication device senses the NFC tag to obtain identity information, and sends the identity information to the GPRS module of the air conditioner. The NFC module of the manual operator induces the NFC label and then sends the identity information to the GPRS module of the air conditioner, and if the NFC module of the air conditioner induces the NFC label, the NFC module of the air conditioner sends the NFC label to the GPRS module.
And step S204, the GPRS module of the air conditioner sends the identity information to the server.
And step S205, the server checks whether the target object identity is a registered maintenance person according to the identity information. If so, step S206 is performed, otherwise, step S202 is performed.
And step S206, unlocking the air conditioner.
According to the embodiment of the invention, the embodiment of the air conditioner is also provided. The air conditioner can execute the unlocking method of the air conditioner, and the unlocking method can also be operated by the air conditioner.
Fig. 3 is a schematic view of an air conditioner according to an embodiment of the present invention, as shown in fig. 3, including: an acquisition unit 10, an upload unit 20 and a receiving unit 30.
The obtaining unit 10 is used for obtaining the identity information of the target object. The target object may be a service person who services the air conditioner, and the identity information may be work card information, an identity number, or a sheet number of a work order of the service person, which can represent the identity of the service person.
The uploading unit 20 is configured to upload the identity information to the server for authentication. And the server verifies the identity of the maintenance personnel according to the identity information, so that whether the maintenance personnel are specialized for maintaining the air conditioner or not is judged. The server can verify the work card information, the identity number of a maintenance worker or the order number of a work order, and the like.
The receiving unit 30 is configured to receive an unlocking password sent by the target object, and perform unlocking according to the unlocking password, where the unlocking password is sent to the target object by the server and is used to indicate that the identity of the target object passes verification.
After the identity information passes the verification, the server can send an unlocking password to the target object, the unlocking password can be sent to intelligent equipment such as a mobile phone and a tablet corresponding to the identity information, and then the target object sends the unlocking password to the air conditioner for unlocking. When the air conditioner has an important fault or the fault level is higher and non-professional maintenance personnel cannot maintain the air conditioner, the air conditioner performs emergency locking processing, and the air conditioner can be maintained only after being unlocked. After the air conditioner receives the unlocking password, whether the unlocking password can be unlocked or not can be verified, if so, the air conditioner is automatically unlocked so that maintenance personnel can maintain the air conditioner, and if not, the air conditioner is continuously kept in the locking state.
Through the embodiment, the air conditioner receives the identity information of the target object after locking the air conditioner, sends the identity information to the server for identity verification, sends the unlocking password to the target object after the identity verification, and sends the unlocking password to the air conditioner for unlocking. The identity of the target object is verified before maintenance, so that a maintenance person with maintenance qualification can unlock the air conditioner and perform maintenance, and a non-professional maintenance person without maintenance qualification can not unlock the air conditioner and can not perform maintenance, the technical problem that the identity of the maintenance person can not be verified in the prior art is solved, the technical effect of verifying the identity of the maintenance person is achieved, and further the damage of the air conditioner caused by the maintenance of the air conditioner by the non-professional maintenance person is avoided.
For example: the target object sends the identity code 1234567 to the air conditioner, the air conditioner can send the identity code and the code XXX001 of the target object to the server, the server verifies whether the target object is a professional maintenance worker or not through the identity code 1234567, if so, an unlocking password matched with the code XXX001 of the air conditioner is generated, a mobile phone corresponding to the identity information is searched, and then the unlocking password is sent to the searched mobile phone. The target object and the mobile phone have a corresponding relation, so that the target object can receive the unlocking password and unlock the air conditioner by using the unlocking password. Because the unlocking password is sent to the mobile phone corresponding to the identity information, even if the target object steals the identity code of other people, the mobile phone corresponding to the identity information cannot obtain the correct unlocking password, so that the air conditioner cannot be unlocked, and the maintenance of the air conditioner by non-professional maintenance personnel is further avoided.
Optionally, the obtaining unit includes: the receiving module is used for receiving identity information sent by a terminal with an NFC function, wherein the identity information is obtained by the NFC module of the terminal sensing an NFC label of a target object or is obtained by the terminal analyzing a work order sent by a server.
NFC, near field communication. The terminal with the NFC function may be a hand-held device, or may also be a communication device such as a mobile phone and a tablet, and these devices have the NFC function. The terminal can directly sense the NFC label of the target object to obtain the identity information of the target object, and the NFC label can be a label on a work card of the target object and records the identity information of the target object. The terminal can also receive the dispatch list sent by the server and analyze the identity information of the target object from the dispatch list.
For example, the handheld device or the mobile phone senses the NFC tag on the work card by using the NFC module of the handheld device or the mobile phone to obtain the identity information, and may send the identity information to the server in a GPRS, near field communication, WIFI, or other manners, and may also send the identity information to the air conditioner in a wired manner. Or, the mobile phone receives the dispatch list sent by the server through the WIFI network, analyzes the identity information of the target object from the dispatch list, and sends the identity information to the air conditioner in the modes of GPRS, near field communication, Bluetooth, WIFI and the like.
Furthermore, the identity information can be sent to the air conditioner by using the manual operator and the communication equipment at the same time, namely the terminal comprises the manual operator and the communication equipment, the identity information is obtained by analyzing the work order sent by the communication equipment from the server, and the receiving module is also used for receiving the identity information sent by the manual operator, wherein the identity information is analyzed by the communication equipment and sent to the manual operator. For example, a mobile phone is used for receiving a work order sent by a server, the mobile phone analyzes the work order and extracts identity information in the work order, the information is sent to communication equipment, and the communication equipment sends the identity information to an air conditioner. The communication equipment can adopt GPRS or WIFI to send the identity information to the air conditioner, and the air conditioner can adopt GPRS or WIFI to send the identity information to the server, so that the air conditioner is not required to be additionally provided with communication modules such as an NFC module and a Bluetooth module.
Optionally, an NFC module may be further disposed in the air conditioner, and the NFC module in the air conditioner senses an NFC tag of the target object, that is, the obtaining unit includes: and the sensing module is used for sensing the NFC label of the target object through the NFC module so as to acquire the identity information of the target object. The NFC tag is sensed through the NFC module of the air conditioner, so that the identity information of the target object can be obtained without additional equipment, and the process of obtaining the identity information of the target object is simplified.
Optionally, the uploading unit is further configured to upload the identity information to a server through the wireless communication module for identity verification.
The air conditioner can acquire the identity information of a target object through the Bluetooth module, the NFC module, the WIFI module or the wired interface, the identity information is sent to the wireless communication module through the modules, the wireless communication module uploads the identity information to the server, so that the server performs identity verification, and the wireless communication module can be a GPRS module or a WIFI module.
Through the embodiment, the air conditioner can obtain the identity information of the target object in different modes and send the identity information to the server for identity verification, so that the flexibility of the mode of obtaining the identity information by the air conditioner is improved.
In the above embodiments of the present invention, the descriptions of the respective embodiments have respective emphasis, and for parts that are not described in detail in a certain embodiment, reference may be made to related descriptions of other embodiments.
In the embodiments provided in the present application, it should be understood that the disclosed technology can be implemented in other ways. The above-described embodiments of the apparatus are merely illustrative, and for example, the division of the units may be a logical division, and in actual implementation, there may be another division, for example, multiple units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, units or modules, and may be in an electrical or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.
The foregoing is only a preferred embodiment of the present invention, and it should be noted that, for those skilled in the art, various modifications and decorations can be made without departing from the principle of the present invention, and these modifications and decorations should also be regarded as the protection scope of the present invention.

Claims (6)

Translated fromChinese
1.一种空调器的解锁方法,其特征在于,包括:1. A method for unlocking an air conditioner, comprising:空调器获取目标对象的身份信息;The air conditioner obtains the identity information of the target object;所述空调器将所述身份信息上传至服务器以进行身份验证;The air conditioner uploads the identity information to the server for identity verification;所述空调器接收所述目标对象发送的解锁密码,并根据所述解锁密码进行解锁,其中,所述解锁密码由所述服务器发送给所述目标对象,用于指示所述目标对象的身份通过验证;The air conditioner receives the unlocking password sent by the target object, and unlocks according to the unlocking password, wherein the unlocking password is sent by the server to the target object to indicate that the identity of the target object has passed verify;其中,所述空调器将所述身份信息上传至服务器以进行身份验证包括:Wherein, the air conditioner uploading the identity information to the server for identity verification includes:所述空调器通过其设置的无线通信模块将所述身份信息上传至所述服务器,以进行身份验证;The air conditioner uploads the identity information to the server through the wireless communication module set by the air conditioner for identity verification;其中,空调器获取目标对象的身份信息包括:Wherein, the identity information of the target object obtained by the air conditioner includes:所述空调器接收具有NFC功能的终端发送的所述身份信息,其中,所述身份信息为所述终端的NFC模块感应所述目标对象的NFC标签得到,或者由所述终端从所述服务器发送的工单中解析得到。The air conditioner receives the identity information sent by the terminal with NFC function, wherein the identity information is obtained by sensing the NFC tag of the target object by the NFC module of the terminal, or sent by the terminal from the server parsed from the work order.2.根据权利要求1所述的方法,其特征在于,所述终端包括手操器和通信设备,所述身份信息为所述通信设备从所述服务器发送的工单中解析得到,所述空调器接收具有NFC功能的终端发送的所述身份信息包括:2 . The method according to claim 1 , wherein the terminal comprises a handheld terminal and a communication device, the identity information is obtained by parsing a work order sent by the communication device from the server, and the air conditioner The identity information sent by the terminal receiving the NFC function includes:所述空调器接收所述手操器发送的所述身份信息,其中,所述身份信息由所述通信设备解析所述工单并发送给所述手操器。The air conditioner receives the identity information sent by the handheld terminal, wherein the identity information is parsed by the communication device to parse the work order and sent to the handheld terminal.3.根据权利要求1所述的方法,其特征在于,空调器获取目标对象的身份信息包括:3. The method according to claim 1, wherein obtaining the identity information of the target object by the air conditioner comprises:所述空调器通过其设置的NFC模块感应所述目标对象的NFC标签,以获取所述目标对象的身份信息。The air conditioner senses the NFC tag of the target object through the NFC module provided by the air conditioner, so as to obtain the identity information of the target object.4.一种空调器,其特征在于,包括:4. An air conditioner, characterized in that, comprising:获取单元,用于获取目标对象的身份信息;an acquisition unit, used to acquire the identity information of the target object;上传单元,用于将所述身份信息上传至服务器以进行身份验证;an uploading unit for uploading the identity information to a server for identity verification;接收单元,用于接收所述目标对象发送的解锁密码,并根据所述解锁密码进行解锁,其中,所述解锁密码由所述服务器发送给所述目标对象,用于指示所述目标对象的身份通过验证;a receiving unit, configured to receive the unlocking password sent by the target object, and perform unlocking according to the unlocking password, wherein the unlocking password is sent by the server to the target object to indicate the identity of the target object approved;其中,所述上传单元还用于通过无线通信模块将所述身份信息上传至所述服务器,以进行身份验证;Wherein, the uploading unit is further configured to upload the identity information to the server through a wireless communication module for identity verification;其中,所述获取单元包括:Wherein, the obtaining unit includes:接收模块,用于接收具有NFC功能的终端发送的所述身份信息,其中,所述身份信息为所述终端的NFC模块感应所述目标对象的NFC标签得到,或者由所述终端从所述服务器发送的工单中解析得到。a receiving module, configured to receive the identity information sent by the terminal with NFC function, wherein the identity information is obtained by the NFC module of the terminal sensing the NFC tag of the target object, or the terminal from the server It is parsed from the sent work order.5.根据权利要求4所述的空调器,其特征在于,所述终端包括手操器和通信设备,所述身份信息为所述通信设备从所述服务器发送的工单中解析得到,所述接收模块还用于接收所述手操器发送的所述身份信息,其中,所述身份信息由所述通信设备解析所述工单并发送给所述手操器。5 . The air conditioner according to claim 4 , wherein the terminal comprises a handheld terminal and a communication device, the identity information is obtained by parsing a work order sent by the communication device from the server, and the The receiving module is further configured to receive the identity information sent by the handheld communicator, wherein the identity information is parsed by the communication device to parse the work order and sent to the handheld communicator.6.根据权利要求4所述的空调器,其特征在于,所述获取单元包括:6. The air conditioner according to claim 4, wherein the obtaining unit comprises:感应模块,用于通过NFC模块感应所述目标对象的NFC标签,以获取所述目标对象的身份信息。The sensing module is used for sensing the NFC tag of the target object through the NFC module to obtain the identity information of the target object.
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