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CN103095938B - Voice leaving method and voice mail system - Google Patents

Voice leaving method and voice mail system
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Publication number
CN103095938B
CN103095938BCN201110337499.1ACN201110337499ACN103095938BCN 103095938 BCN103095938 BCN 103095938BCN 201110337499 ACN201110337499 ACN 201110337499ACN 103095938 BCN103095938 BCN 103095938B
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calling subscribe
voice mail
message
called subscriber
mail system
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CN103095938A (en
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马方明
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ZTE Corp
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ZTE Corp
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Abstract

The invention provides a kind of voice leaving method and voice mail system, wherein, this method includes:The voice mail system of calling subscribe receives the logging request of calling subscribe, and receives after allowing calling subscribe to log in the voicemail message of calling subscribe;After the voicemail message of calling subscribe is received, voice mail system generation globally unique tone information index corresponding with voicemail message;Tone information index is sent to called subscriber by voice mail system, listens to the voicemail message of calling subscribe into voice mail system to cause called subscriber to be indexed according to tone information.The present invention solves of the prior art the problem of calling subscribe can not leave a message to called subscriber in the case that called voice mail can not leave a message, and improves message success rate, meets the message demand of calling subscribe.

Description

Voice leaving method and voice mail system
Technical field
The present invention relates to the communications field, in particular to a kind of voice leaving method and voice mail system.
Background technology
At present, it is common to use VMS (Voice Mail Service, Voice Mail Service) voice mail system be all baseCarry out message management in called subscriber, in daily life in some cases, user as calling called subscriber, whenWhen called subscriber is in the states such as busy, shutdown, unresponsive or out of reach, calling can select to be transferred to voice mail systemSystem, calling subscribe can leave a message according to called subscriber is prompted to.But, when calling subscribe leaves a message to called subscriber, discovery canIt is able to can cause to fail to called subscriber's message for some reason, for example, called subscriber does not open voice mail function, orCalled subscriber's voicemail messages space is full, or the situation that some other called voice mail can not leave a message.Even if callerUser leaves a message successfully to called subscriber, and calling subscribe thinks whether inquiry called subscriber has listened to the message, or because someReason thinks the revocation message, but because the voice mail of message is that, based on called party terminal, calling subscribe can not realize above-mentionedOperation.
It can be seen that, based on existing voice mail system, calling subscribe can not both ensure being sure to succeed for message, also can not be realNow the message for succeeding but not listened to by called subscriber also is managed, therefore, because calling subscribe can not independently useAnd voice mail is managed, so as to cause the calling subscribe in the case where called voice mail can not leave a message can not be stayed to called subscriberSpeech, it is impossible to meet the message demand of calling subscribe well.
The content of the invention
The invention provides a kind of voice leaving method and voice mail system, with least solve it is of the prior artThe problem of calling subscribe can not leave a message to called subscriber in the case that called voice mail can not leave a message.
According to an aspect of the invention, there is provided a kind of voice leaving method, it includes:The voice mail of calling subscribeSystem receives the logging request of calling subscribe, and the tone information of reception calling subscribe is believed after allowing calling subscribe to log inBreath;After the voicemail message of calling subscribe is received, voice mail system generates the overall situation corresponding with voicemail messageUnique tone information index;Tone information index is sent to called subscriber by voice mail system, to cause called subscriber's rootThe voicemail message that calling subscribe is listened into voice mail system is indexed according to tone information.
Preferably, tone information index is sent to after called subscriber in voice mail system, above-mentioned tone information sideMethod includes:Voice mail system receives the access request message of called subscriber's transmission, wherein, carried in access request messageTone information index and the number of called subscriber;Voice mail system is indexed to tone information and the number of called subscriber entersRow authentication;After authentication passes through, voice mail system is played and the corresponding tone information of tone information index to called subscriberInformation.
Preferably, the step of voice mail system of calling subscribe receives the logging request of calling subscribe includes:In callerIn the case that user calling called subscriber is transferred to tone information not successfully, the login that voice mail system receives calling subscribe pleaseAsk, and the voice mail of calling subscribe is opened according to the input information of calling subscribe, wherein, voice mail is used to preserve caller useThe voicemail message at family;Or in the case where calling subscribe does not call called subscriber, voice mail system receives caller and usedThe logging request at family, and the voice mail of calling subscribe is opened according to the input information of calling subscribe, wherein, voice messaging is used forPreserve the voicemail message of calling subscribe.
Preferably, after allowing calling subscribe to log in, above-mentioned voice leaving method also includes:Voice mail system is receivedThe management request message of calling subscribe;Voice mail system performs corresponding management in response to management request message and operated, wherein,Management operation includes at least one of:Check to the voicemail message of called subscriber, check whether called subscriber listens to languageVoicemail message is deleted in sound message information or increase;The result for performing management operation is returned to caller by voice mail systemUser.
Preferably, the step of tone information index is sent to called subscriber by voice mail system includes:Voice mail systemTone information index is sent to multiple called subscribers by system.
Preferably, after the logging request of the voice mail system reception calling subscribe of calling subscribe, above-mentioned voice is stayedSpeech method also includes:Voice message system carries out charging to the data traffic produced by voicemail message, and charging is obtainedResult be used as the expense paid needed for calling subscribe.
Preferably, tone information index includes:Voice mail access code and globally unique call number, wherein, voice mailAccess code is used to identify different voice mails, and each voice mail is used for the voicemail message for preserving a calling subscribe.
According to another aspect of the present invention there is provided a kind of voice mail system, it includes:First receiving unit, is used forReceive calling subscribe logging request, and allow calling subscribe log in after receive calling subscribe voicemail message;It is rawInto unit, for after the voicemail message of calling subscribe is received, generating corresponding with voicemail message globally uniqueTone information index;Transmitting element, for tone information index to be sent into called subscriber, to cause called subscriber according to languageSound message index listens to the voicemail message of calling subscribe into voice mail system.
Preferably, above-mentioned voice mail system also includes:Second receiving unit, the visit for receiving called subscriber's transmissionRequest message is asked, wherein, tone information index and the number of called subscriber are carried in access request message;Authenticating unit,Authenticated for the number to tone information index and called subscriber;Broadcast unit, after passing through in authentication, to quiltUser is made to play and the corresponding voicemail message of tone information index.
Preferably, the first receiving unit includes:First processing module, for failed in calling subscriber calls called subscriberAnd in the case of being transferred to tone information, the logging request of calling subscribe is received, and master is opened according to the input information of calling subscribeThe voice mail of user is, wherein, voice mail is used for the voicemail message for preserving calling subscribe;Or, in calling subscribeIn the case of not calling called subscriber, the logging request of calling subscribe is received, and master is opened according to the input information of calling subscribeThe voice mail of user is, wherein, voice messaging is used for the voicemail message for preserving calling subscribe.
Preferably, the first receiving unit also includes:Second processing module, for after allowing calling subscribe to log in, connecingReceive the management request message of calling subscribe;Corresponding management operation is performed in response to management request message, wherein, management operation bagInclude at least one of:Check to the voicemail message of called subscriber, check whether called subscriber listens to voicemail messageOr increase or deletion voicemail message;The result for performing management operation is returned into calling subscribe.
Preferably, above-mentioned voice mail system also includes:Charging Detail Record unit, for receiving calling subscribe in the first receiving unitLogging request after charging is carried out to the data traffic that is produced by voicemail message, and the result that charging is obtained is used as masterIt is the expense paid needed for user.
In the present invention, calling subscribe is stayed by logging in the voice mail system of their own to called subscriber's progress voiceSpeech, is solved the problem of calling subscribe can not leave a message to called subscriber in the case that called voice mail can not leave a message, so thatMessage success rate is improved, the message demand of calling subscribe is met.
Brief description of the drawings
Accompanying drawing described herein is used for providing a further understanding of the present invention, constitutes the part of the application, this hairBright schematic description and description is used to explain the present invention, does not constitute inappropriate limitation of the present invention.In the accompanying drawings:
Fig. 1 is a kind of preferred structure chart of voice mail system according to embodiments of the present invention;
Fig. 2 is another preferred structure chart of voice mail system according to embodiments of the present invention;
Fig. 3 is another preferred structure chart of voice mail system according to embodiments of the present invention;
Fig. 4 is a kind of preferred structure chart of the first receiving unit according to embodiments of the present invention;
Fig. 5 is another preferred structure chart of the first receiving unit according to embodiments of the present invention;
Fig. 6 is a kind of preferred flow chart of voice leaving method according to embodiments of the present invention;
Fig. 7 is another preferred flow chart of voice leaving method according to embodiments of the present invention;
Fig. 8 is a kind of preferred flow chart that calling subscribe according to embodiments of the present invention opens voice mail;
Fig. 9 is that calling subscriber calls called subscriber according to embodiments of the present invention is transferred to one kind of voicemail messages preferablyFlow chart;
Figure 10 is a kind of preferred flow that calling subscribe according to embodiments of the present invention directly logs in voicemail messagesFigure;
Figure 11 is a kind of preferred flow chart that calling subscribe according to embodiments of the present invention deletes message;
Figure 12 is a kind of preferred flow chart that called subscriber according to embodiments of the present invention listens to message authentication.
Embodiment
Describe the present invention in detail below with reference to accompanying drawing and in conjunction with the embodiments.It should be noted that not conflictingIn the case of, the feature in embodiment and embodiment in the application can be mutually combined.
In the following examples, communication can be realized by the combination of wireless connection or wired connection or both,The present invention is not limited this.
Embodiment 1
Fig. 1 is a kind of preferred structure chart of voice mail system according to embodiments of the present invention, as shown in figure 1, the languageSound mailbox system includes:First receiving unit 102, the logging request for receiving calling subscribe, and allowing calling subscribe to step onThe voicemail message of calling subscribe is received after record;Generation unit 104, communicates with the first receiving unit 102, for receivingAfter the voicemail message of calling subscribe, globally unique tone information index corresponding with voicemail message is generated;HairUnit 106 is sent, is communicated with generation unit 104, for tone information index to be sent into called subscriber, to cause called subscriber's rootThe voicemail message that calling subscribe is listened into voice mail system is indexed according to tone information.
In above preferred embodiment, calling subscribe is carried out by logging in the voice mail system of their own to called subscriberTone information, it is to avoid called subscriber's voice mail it is some can not leave a message due to and cause message to fail, solveIt is of the prior art the problem of calling subscribe can not leave a message to called subscriber in the case that called voice mail can not leave a message, fromAnd message success rate is improved, meet the message demand of calling subscribe.
Correspondingly, on the basis of above-described embodiment, the present invention has done further improvement to above-mentioned voice mail system,As shown in Fig. 2 above-mentioned voice mail system also includes:Second receiving unit 202, the access for receiving called subscriber's transmissionRequest message, wherein, tone information index and the number of called subscriber are carried in access request message;Authenticating unit 204,Communicate, authenticated for the number to tone information index and called subscriber with the second receiving unit 202;Broadcast unit206, communicate, after passing through in authentication, played and the corresponding language of tone information index to called subscriber with authenticating unit 204Sound message information.In the present embodiment, authentication operations are passed through, it is ensured that only specifying and with corresponding tone informationThe called subscriber of index can just listen to corresponding tone information, so as to ensure that the security of tone information;In addition, in this implementationIn example, called subscriber by tone information with global uniqueness index can uniquely, directly from voice mail systemCorresponding tone information is listened in place, it is to avoid find the message to be listened to one by one from a plurality of message, consequently facilitating called useQuickly and accurately find the message to be listened in family.
On the basis of above-mentioned each preferred embodiment, the present invention has also been done to above-mentioned voice mail system further to be changedEnter, as shown in figure 3, above-mentioned voice mail system also includes:Charging Detail Record unit 302, is used for receiving caller in the first receiving unitCarry out charging after the logging request at family to the data traffic produced by voicemail message, and the result that charging is obtained asThe expense paid needed for calling subscribe.In the present embodiment, the data flow that voice mail system is produced according to voicemail messageAmount carries out charging to calling subscribe, adds application of the present invention at operator, is easy to operator to carry out effectively charging.
On the basis of above-mentioned each preferred embodiment, present invention also offers a kind of the first preferred receiving unit 102, such asShown in Fig. 4, first receiving unit 102 includes:First processing module 402, for calling subscriber calls called subscriber not intoWork(and in the case of being transferred to tone information, receive the logging request of calling subscribe, and open-minded according to the input information of calling subscribeThe voice mail of calling subscribe, wherein, voice mail is used for the voicemail message for preserving calling subscribe;Or, used in callerIn the case that family does not call called subscriber, the logging request of calling subscribe is received, and it is open-minded according to the input information of calling subscribeThe voice mail of calling subscribe, wherein, voice messaging is used for the voicemail message for preserving calling subscribe.In the present embodiment,Calling subscribe can open voice mail under several scenes and be transferred to voice mail and be left a message to called subscriber, so as to add thisThe flexibility realized is invented, the different demands of user can be met.
Preferably, in each preferred embodiment, tone information index can be sent to by voice mail system as neededMultiple called subscribers.In the present embodiment, realizing calling subscribe can leave a message to multiple called subscribers simultaneously, it is to avoid to notSame called subscriber repeats to leave a message, and improves the efficiency of message, and save memory space.
Preferably, in each preferred embodiment, tone information index can include one below:Voice mail access code andGlobally unique call number, wherein, voice mail access code is used to identify different voice mails, and each voice mail is used to preserveThe voicemail message of one calling subscribe.In the present embodiment, indexing called subscriber by tone information can uniquely, directlyGround connection listens to corresponding message at voice mail system, it is to avoid find the message to be listened to one by one from a plurality of message, fromAnd it is easy to called subscriber quickly and accurately to find the message to be listened to.
On the basis of above-described embodiment, the present invention has also done further improvement, such as Fig. 5 to the first receiving unit 102Shown, first receiving unit 102 includes:Second processing module 502, for after allowing calling subscribe to log in, receiving masterIt is the management request message of user;Perform corresponding management operation in response to management request message, wherein, management operation include butIt is not limited at least one of:Check to the voicemail message of called subscriber, check whether called subscriber listens to tone informationVoicemail message is deleted in information or increase;The result for performing management operation is returned into calling subscribe.In the present embodiment,Calling subscribe can log in voice mail to being checked and being managed with information of leaving a message, if after message, calling subscribe has found quiltUser is made not listen to message also, then calling subscribe can call called subscriber again, to be got in touch in time with called subscriber, togetherWhen, calling subscribe can also delete the message information that called subscriber had listened in time, to discharge voice letter effectively in real timeThe storage resource of case, improves the resource utilization of voice mail system.In addition, calling subscribe can also be as needed calledUser is listened to before message, deletes unwanted message information, to discharge the storage resource of voice mail effectively in real time, is improvedThe resource utilization of voice mail system.Certainly, the above-mentioned management operation being previously mentioned is a kind of example of the invention, this hairIt is bright to be not limited only to this, other management operations can also be performed as needed.
Embodiment 2
On the basis of Fig. 1-5, the invention provides a kind of preferred voice leaving method, as shown in fig. 6, the voice is stayedSpeech method includes:
S602:The voice mail system of calling subscribe receives the logging request of calling subscribe, and is allowing calling subscribe to step onThe voicemail message of calling subscribe is received after record;
S604:After the voicemail message of calling subscribe is received, voice mail system generation and voicemail messageCorresponding globally unique tone information index;
S606:Tone information index is sent to called subscriber by voice mail system, to cause called subscriber according to voiceMessage index listens to the voicemail message of calling subscribe into voice mail system.
In above preferred embodiment, calling subscribe is carried out by logging in the voice mail system of their own to called subscriberTone information, it is to avoid called subscriber's voice mail it is some can not leave a message due to and cause message to fail, solveIt is of the prior art the problem of calling subscribe can not leave a message to called subscriber in the case that called voice mail can not leave a message, fromAnd message success rate is improved, meet the message demand of calling subscribe.
On the basis of above preferred embodiment, the present invention has done further improvement to above-mentioned voice leaving method, withEnsure that called subscriber can be with the message of uppick calling subscribe.Specifically, tone information is indexed in voice mail system and sentAfter called subscriber, above-mentioned voice leaving method also includes:The access that voice mail system receives called subscriber's transmission pleaseMessage is sought, wherein, tone information index and the number of called subscriber are carried in access request message;Voice mail system pairTone information is indexed and the number of called subscriber is authenticated;After authentication passes through, voice mail system is to called subscriberPlay and the corresponding voicemail message of tone information index.In the present embodiment, authentication operations are passed through, it is ensured that only refer toFixed and with corresponding tone information index called subscriber can just listen to corresponding tone information, so as to ensure that voiceThe security of message;In addition, in the present embodiment, called subscriber can be only by the tone information index with global uniquenessOne ground, corresponding tone information is directly listened at voice mail system, it is to avoid find from a plurality of message and to want one by oneThe message listened to, consequently facilitating called subscriber quickly and accurately finds the message to be listened to.
Further, on the basis of above-mentioned each preferred embodiment, the present invention also enters to above-mentioned voice leaving methodThe improvement of one step, in order to which network carries out effectively charging and charges.Specifically, above-mentioned voice leaving method also includes:In masterAfter the logging request of voice mail system reception calling subscribe for being user, voice message system by voicemail message to being producedRaw data traffic carries out charging, and the expense that will be paid needed for the result as calling subscribe that charging is obtained.In the present embodimentIn, the data traffic that voice mail system is produced according to voicemail message carries out charging to calling subscribe, adds the present inventionApplication at operator, is easy to operator to carry out effectively charging.
On the basis of above-mentioned each preferred embodiment, the invention provides a kind of voice mail system of preferred calling subscribeThe method that system receives the logging request of calling subscribe.Specifically, the voice mail system of the calling subscribe receives calling subscribe'sThe method of logging request includes:In the case where calling subscriber calls called subscriber is transferred to tone information not successfully, voice letterCase system receives the logging request of calling subscribe, and opens according to the input information of calling subscribe the voice mail of calling subscribe,Wherein, voice mail is used for the voicemail message for preserving calling subscribe;Or the feelings of called subscriber are not called in calling subscribeUnder condition, voice mail system receives the logging request of calling subscribe, and opens calling subscribe according to the input information of calling subscribeVoice mail, wherein, voice messaging is used to preserve the voicemail message of calling subscribe.In the present embodiment, calling subscribeVoice mail can be opened under several scenes and voice mail is transferred to and left a message to called subscriber, so as to add realization of the present inventionFlexibility, the different demands of user can be met.
Preferably, in each preferred embodiment, tone information index can be sent to by voice mail system as neededMultiple called subscribers.In the present embodiment, realizing calling subscribe can leave a message to multiple called subscribers simultaneously, it is to avoid to notSame called subscriber repeats to leave a message, and improves the efficiency of message, and save memory space.
Preferably, in each preferred embodiment, tone information index can include one below:Voice mail access code andGlobally unique call number, wherein, voice mail access code is used to identify different voice mails, and each voice mail is used to preserveThe voicemail message of one calling subscribe.In the present embodiment, indexing called subscriber by tone information can uniquely, directlyGround connection listens to corresponding message at voice mail system, it is to avoid find the message to be listened to one by one from a plurality of message, fromAnd it is easy to called subscriber quickly and accurately to find the message to be listened to.
Further, on the basis of above-described embodiment, the present invention also receives master to the voice mail system of calling subscribeThe method of the logging request of user is made to have done further improvement.Specifically, the voice mail system of the calling subscribe receives masterBeing the method for the logging request of user includes:After allowing calling subscribe to log in, voice mail system receives calling subscribe'sManage request message;Voice mail system performs corresponding management in response to management request message and operated, wherein, management operation bagInclude but be not limited at least one of:Check to the voicemail message of called subscriber, check whether called subscriber listens to voiceVoicemail message is deleted in information of leaving a message or increase;The result for performing management operation is returned to caller and used by voice mail systemFamily.In the present embodiment, calling subscribe can log in voice mail to being checked and being managed with information of leaving a message, if messageAfterwards, calling subscribe find called subscriber do not listen to message also, then calling subscribe can call called subscriber again, with time with quiltUser is made to get in touch, meanwhile, calling subscribe can also delete the message information that called subscriber had listened in time, so as to real-timeThe storage resource of voice mail is effectively discharged, the resource utilization of voice mail system is improved.In addition, calling subscribe may be used alsoBefore called subscriber listens to message, to delete unwanted message information as needed, to discharge voice letter effectively in real timeThe storage resource of case, improves the resource utilization of voice mail system.Certainly, the above-mentioned management operation being previously mentioned is this hairA kind of bright example, the present invention is not limited only to this, and other management operations can also be performed as needed.
Embodiment 3
On the basis of the various embodiments described above, the invention provides another preferred voice leaving method, such as Fig. 7 institutesShow, the voice leaving method includes:
S702:By dialing calling service number plus called number in the machine, (such as service numbers are 166, quilt to calling subscribeCode of calling out the numbers is 13601234567, then 16613601234567) caller directly dials, and triggers service call called number;
S704:Business sets called subscriber condition test point, in NGN (Next Generation Network, the next generationNetwork) the 48X message of SIP (Session Initiation Protocol, session initiation protocol) agreement is set in networkTest point, by Signaling System Number 7 in mobile MSC (Mobile Switching Center, mobile switching centre) or fixed networkREL (Release Message, discharge information) value be set to test point;
S706:The value detected according to test point maps called subscriber's busy state, if called subscriber is not busy, goes to stepRapid S708, otherwise, goes to step S710;
S708:If called subscriber is not busy, called subscriber is directly connected by calling service and conversed;
S710:If called subscriber busy, the voice mail system of calling subscribe is transferred to;
S712:Calling subscribe is that called subscriber leaves a message or carried out other operations according to the menu prompt of voice mail.
In the above-described embodiments, calling subscribe calls called subscriber by the calling service of intelligent network, and according to test pointThe value detected judges the busy-idle condition of called subscriber, and the voice mail that calling subscribe was directly conversed or be transferred to reselection carries outMessage, ensure that calling subscribe can according to reality scene contact called subscriber, and ensure that to called subscriber leave a message intoPower.
Further, on the basis of the various embodiments described above, language is opened the invention provides a kind of preferred calling subscribeThe method of message case, as shown in figure 8, the method that the calling subscribe opens voice mail includes:
S802:Calling subscribe logs in voice mail system;
S804:Calling subscribe's voice mail system judges whether the user is to first log into system according to the Subscriber Number,If so, then going to step S806, otherwise, step S814 is gone to;
S806:Calling subscribe first logs into, and calling subscribe's voice mail system plays voice message, asks the user whether outLogical calling subscribe's voice mail function, if so, then going to step S808, otherwise, calling subscribe exits voice mail system;
S808:Calling subscribe confirms to open calling subscribe's voice mail function;
S810:Calling subscribe initializes the setting of voice mail according to the prompting of voice menu;
S812:Exit voice mail system;
S814:Calling subscribe is non-to be first logged into, and user directly manages voice mail system.
In the above-described embodiments, calling subscribe can open voice mail under several scenes and be transferred to voice mail to quiltMake user leave a message, so as to add the flexibility that the present invention is realized, the different demands of user can be met.
Further, on the basis of the various embodiments described above, the invention provides a kind of preferred calling subscriber calls quiltThe method for making user be transferred to voicemail messages, as shown in figure 9, calling subscriber calls called subscriber is transferred to voicemail messagesMethod include:
S902:Calling subscriber calls called subscriber, when called subscriber is busy, shutdown, unresponsive or out of reach etc.During state, calling is transferred into caller voice mail system;
S904:Voice mail system judges whether calling subscribe has opened caller voice mail function, if so, then going to stepRapid S906, otherwise, goes to step S912;
S906:Caller voice mail system plays voice menu, points out calling subscribe to start message;
S908:Calling subscribe leaves a message, the message of caller voice mail system synchronous recording calling subscribe;
S910:Message index is sent to called subscriber by voice mail system by short message mode, exits voice mail systemSystem;
S912:Calling subscribe does not open calling subscribe's voice mail, is transferred to calling subscribe and opens voice mail flow.
In the above-described embodiments, calling subscribe is transferred to caller voice letter in the case where called voice mail can not leave a messageCase system is left a message to called subscriber, it is ensured that message success rate.
Further, on the basis of the various embodiments described above, directly stepped on the invention provides a kind of preferred calling subscribeThe method for recording voicemail messages, as shown in Figure 10, the method that the calling subscribe directly logs in voicemail messages includes:
S1002:Calling subscribe directly logs in calling subscribe's voice mail system;
S1004:System judges whether calling subscribe has opened calling subscribe's voice mail function, if so, then going to stepS1006, otherwise, goes to step S1018;
S1006:Calling subscribe's voice mail system plays voice menu, points out calling subscribe to start message;
S1008:Calling subscribe leaves a message, the message of caller voice mail system synchronous recording calling subscribe;
S1010:Calling subscribe's voice mail system plays voice menu, points out calling subscribe input called number;
S1012:Calling subscribe inputs called number;
S1014:Calling subscribe's voice mail system plays voice menu, points out whether calling subscribe is sent to this messageMultiple called subscribers, if so, then going to step S1016, otherwise, go to step S1010;
S1016:Index of leaving a message is sent to the called subscriber of all inputs by short message mode;
S1018:Calling subscribe does not open calling subscribe's voice mail, is transferred to calling subscribe and opens voice mail flow.
In the above-described embodiments, calling subscribe can directly open voice mail and be transferred to voice mail and be stayed to called subscriberSpeech, so as to add the flexibility that the present invention is realized, can meet the different demands of user.
Further, on the basis of the various embodiments described above, delete and stay the invention provides a kind of preferred calling subscribeThe method of speech, as shown in figure 11, the method that the calling subscribe deletes message include:
S1102:Calling subscribe directly logs in calling subscribe's voice mail system;
S1104:Voice mail system judges whether calling subscribe has opened calling subscribe's voice mail function, if so, thenStep S1106 is gone to, otherwise, step S1114 is gone to;
S1106:Calling subscribe is pointed out according to caller voice mail system voice menu, and voice menu is managed into message;
S1108:Calling subscribe points out according to caller voice mail system voice menu, determines message to be deleted;
S1110:Calling subscribe reaffirms that message is specified in deletion, it is to avoid delete message by mistake;
S1112:Calling subscribe's voice mail, which is deleted, specifies message;By SMS notification called subscriber, the message has been deleted simultaneouslyRemove;The message index failure of calling subscribe's voice mail system subscriber call;
S1114:Calling subscribe does not open calling subscribe's voice mail, is transferred to calling subscribe and opens voice mail flow.
In the above-described embodiments, calling subscribe can delete the message information that called subscriber had listened in time, so as to realityWhen effectively discharge the storage resource of voice mail, improve the resource utilization of voice mail system.In addition, calling subscribe is alsoUnwanted message information can be deleted, as needed before called subscriber listens to message to discharge voice effectively in real timeThe storage resource of mailbox, improves the resource utilization of voice mail system.Certainly, the above-mentioned management operation being previously mentioned is thisA kind of example of invention, the present invention is not limited only to this, and other management operations can also be performed as needed.
Further, on the basis of the various embodiments described above, listen to and stay the invention provides a kind of preferred called subscriberThe method for saying authentication, as shown in figure 12, the method that the called subscriber listens to message authentication include:
S1202:Called subscriber is after the message notification short message of calling subscribe is received, the message carried by calling in short messageIndex number, can be directly entered the voice mail system of calling subscribe;
S1204:After called subscriber enters the voice mail system of calling subscribe, voice mail system is to called subscriber numberCode and message index number are authenticated, and whether checking called number matches with message index number, if so, then going to stepRapid S1206, otherwise, goes to step S1212;
S1206:After called subscriber's authentication passes through, calling subscribe's voice mail system judges whether message index is effective, ifIt is then to go to step S1208, otherwise, goes to step S1214;
S1208:Calling subscribe's voice mail system directly will play the corresponding message record of message index number to be called;
S1210:Called subscriber can press # keys and stop message broadcasting, return to voice menu during message is listened to, orPerson's auto-returned voice menu after message is finished, and according to the prompting of voice menu selection message hard of hearing or exit masterIt is the voice mail system of user;
S1212:Called subscriber's authentication does not pass through, and calling subscribe's voice mail system plays voice message, informs called useThe family message index number, which is not authenticated, to be passed through;
S1214:Calling subscribe's voice mail system plays voice message, informs that called subscriber's tone information has been lostEffect, such as calling subscribe has deleted the message or the message is out of date etc..
In the above-described embodiments, authentication operations are passed through, it is ensured that only specifying and with corresponding tone information ropeThe called subscriber drawn can just listen to corresponding tone information, so as to ensure that the security of tone information;In addition, in the present embodimentIn, called subscriber by tone information with global uniqueness index can uniquely, directly at voice mail systemListen to corresponding tone information, it is to avoid the message to be listened to is found one by one from a plurality of message, consequently facilitating called subscriberQuickly and accurately find the message to be listened to.
Compared with prior art, the method that the present invention provides management tone information for calling subscribe, calling subscribe canWith by this method realize revocation recorded message and inquiry message listen to the functions such as state;It can realize while to multiple quiltsThe function of making user leave a message;It can solve to cause the situation of tone information failure the reason for because of called subscriber, such as be called and useThe feelings that voice mail function, called subscriber's voice mail are expired and some other called voice mail can not leave a message are not opened in familyCondition;And by way of triggering " globally unique message is indexed ", it is possible to achieve called subscriber is directly entered caller voice mailListen to this tone information record, it is to avoid in the case where message is more, the cumbersome flow of message is inquired about one by one;And the system baseIn calling subscribe's charging, it is not necessary to which any expense occurs for called subscriber.
Obviously, those skilled in the art should be understood that above-mentioned each module of the invention or each step can be with generalComputing device realize that they can be concentrated on single computing device, or be distributed in multiple computing devices and constitutedNetwork on, alternatively, the program code that they can be can perform with computing device be realized, it is thus possible to they are storedPerformed in the storage device by computing device, and in some cases, can be shown to be performed different from order hereinThe step of going out or describe, they are either fabricated to each integrated circuit modules respectively or by multiple modules in them orStep is fabricated to single integrated circuit module to realize.So, the present invention is not restricted to any specific hardware and software combination.
The preferred embodiments of the present invention are the foregoing is only, are not intended to limit the invention, for the skill of this areaFor art personnel, the present invention can have various modifications and variations.Within the spirit and principles of the invention, that is made any repaiiesChange, equivalent substitution, improvement etc., should be included in the scope of the protection.

Claims (10)

Wherein, the step of voice mail system of calling subscribe receives the logging request of the calling subscribe includes:In the masterCry user call the called subscriber it is failed and in the case of being transferred to tone information, the voice mail system receives the masterThe logging request of user is, and the voice mail of the calling subscribe is opened according to the input information of the calling subscribe, wherein,The voice mail is used for the voicemail message for preserving the calling subscribe;Or the quilt is not called in the calling subscribeIn the case of being user, the voice mail system receives the logging request of the calling subscribe, and according to the calling subscribeInput information open the voice mail of the calling subscribe, wherein, the voice messaging is used to preserve the calling subscribe'sVoicemail message.
Wherein, first receiving unit includes:First processing module, in called subscriber described in the calling subscriber callsIn the case of being transferred to tone information not successfully, the logging request of the calling subscribe is received, and according to the calling subscribe'sInput information opens the voice mail of the calling subscribe, wherein, the voice mail is used for the language for preserving the calling subscribeSound message information;Or, in the case where the calling subscribe does not call the called subscriber, receive stepping on for the calling subscribeRecord is asked, and opens the voice mail of the calling subscribe according to the input information of the calling subscribe, wherein, the voice letterCease the voicemail message for preserving the calling subscribe.
CN201110337499.1A2011-10-312011-10-31Voice leaving method and voice mail systemActiveCN103095938B (en)

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WO2015058648A1 (en)*2013-10-232015-04-30中兴通讯股份有限公司Message service processing method and apparatus based on ip telephone
CN104661192A (en)*2013-11-182015-05-27中兴通讯股份有限公司Method for realizing voice messages, and voice message server
CN107370897A (en)*2016-05-112017-11-21中兴通讯股份有限公司The implementation method and device of a kind of Voice Mail Service

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CN101288290A (en)*2005-06-282008-10-15阿瓦雅综合内阁方案公司Visual voicemail management
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EP2252041A1 (en)*2009-05-152010-11-17Alcatel LucentDeleting a voicemail from a voicemail box in IMS network
CN102137200B (en)*2010-08-042013-10-02华为技术有限公司Method and device for processing voice mail box business
CN101958957A (en)*2010-09-092011-01-26宇龙计算机通信科技(深圳)有限公司Method, device and mobile terminal for leaving message

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