Summary of the invention
In view of the above problems, the object of the present invention is to provide a kind of expert's telecommunication network video assistance system based on automotive diagnostic installation and method, to solve the scope that current special purpose vehicle diagnostic device can only point out vehicle failure, cannot the problem of accurate quick position vehicle failure particular location.
The object of the invention is to be achieved through the following technical solutions.
A kind of expert's telecommunication network video assistance system based on automotive diagnostic installation, the failure diagnostic apparatus comprising client, Zhuan Jiaduan, data server, video server and be connected with trouble vehicle and internet, described client is looked closely by failure diagnostic apparatus and internet application expert and is frequently assisted, and after application accepts, sets up the video interactive between holding with expert be connected and carry out remote assistance; Described expert's end is used for the operation history data by preserving in internet called data server in the remote assistance process after setting up video interactive and connecting, fault analysis is carried out to trouble vehicle, and change automotive problems accessory according to analysis result remote guide client, control the diagnostic trouble code in the failure diagnostic apparatus removing trouble vehicle of client.
Preferably, described failure diagnostic apparatus is connected with the OBD interface of trouble vehicle, for obtaining the failure message of trouble vehicle.
Preferably, described failure diagnostic apparatus is also provided with camera, sets up the video between hold with expert by this camera and internet and is connected, ask expert to hold and carry out long-distance video assistance.
Preferably, described data server is connected with internet by fire wall with video server.
Preferably, described expert's end carries out format conversion and forwarding with the video interactive process of failure diagnostic apparatus by video server.
In addition, present invention also offers a kind of expert's telecommunication network video assisted method based on automotive diagnostic installation, comprise step:
The long-distance video that A, expert's end accept client assists application, sets up long-distance video mutual;
B, the operation history data of expert's end by preserving in internet called data server, and according to video interactive result, fault analysis is carried out to trouble vehicle, produce analysis result;
C, expert's end instruct client to change trouble vehicle problem accessory according to above-mentioned analysis result correspondence.
Preferably, comprise before steps A:
Client is set up by failure diagnostic apparatus and is connected with trouble vehicle OBD interface, obtains the failure message of trouble vehicle, and when solving this fault, holds initiation long-distance video to assist application by internet to expert.
Preferably, steps A specifically comprises:
Client is held to expert and is initiated long-distance video assistance application, if expert's end is in idle condition, then the long-distance video accepting client assists application, sets up long-distance video mutual; If expert's end is in busy state, then client enters queuing, until when expert holds the free time, set up long-distance video mutual.
Preferably, step B specifically comprises:
Expert's end calls and carrys out the failure cause of analysis of failure automobile with the service data of client failure diagnostic equipment in the real-time network video of client and data server, and obtains analysis result.
Preferably, step C specifically comprises:
Expert's end changes automotive problems accessory according to analysis result remote guide client, controls the diagnostic trouble code in the failure diagnostic apparatus removing trouble vehicle of client, completes trouble vehicle maintenance.
The present invention utilizes the automobile fault diagnostic apparatus with network connecting function and camera function to send video to maintenance expert, the maintenance expert in website is assisted to instruct client to operate automobile fault diagnostic apparatus by expert's telecommunication network video of automotive diagnostic installation, linked up and inquire about the diagnostic data of client's diagnostic device by video, help maintenance personal to analyze vehicle failure step by step according to concrete symptom of vehicle failure until get rid of vehicle failure.Compared with prior art, the present invention is when Client application automotive diagnostic installation encounters a difficulty, by carrying out remote assistance client quick solution auto repair technical barrier with the exchanges data and Internet video of expert, multidigit expert by expert website simultaneously for a large amount of client provides most convenient and auto repair assistance services the most timely, improve the service efficiency of Client application automobile fault diagnostic apparatus, promote that automobile diagnosis technique and maintenance technique are promoted.
Embodiment
In order to make object of the present invention, technical scheme and advantage clearly understand, below in conjunction with drawings and Examples, the present invention is further elaborated.Should be appreciated that specific embodiment described herein only in order to explain the present invention, be not intended to limit the present invention.
Refer to shown in Fig. 1, Fig. 1 is network connection state schematic diagram of the present invention.The present invention is to provide a kind of expert's telecommunication network video assistance system based on automotive diagnostic installation, be mainly used in solving the scope that current special purpose vehicle diagnostic device can only point out vehicle failure, cannot the problem of accurate quick position vehicle failure particular location.
The failure diagnostic apparatus that the expert's telecommunication network video assistance system that the present invention is based on automotive diagnostic installation includes client, Zhuan Jiaduan, data server, video server and is connected with trouble vehicle and internet.
Failure diagnostic apparatus is multiple to having, and it is a corresponding trouble vehicle of failure diagnostic apparatus and a client, such as failure diagnostic apparatus 1, failure diagnostic apparatus 2, failure diagnostic apparatus 3... failure diagnostic apparatus n normally; That corresponding is then trouble vehicle 1, trouble vehicle 2, trouble vehicle 4... trouble vehicle n; Described failure diagnostic apparatus is provided with camera, the port be connected with the OBD interface of trouble vehicle and the network interface be connected with internet, by being connected with trouble vehicle OBD interface, to obtain the failure message of trouble vehicle; Be connected with internet by network interface and by camera collection video image, above-mentioned failure message correspondence can be sent to data server and preserve, and setting up the video interactive held with expert, request expert end carries out long-distance video assistance.
Data server is connected with internet by fire wall with video server, and to ensure the security of data, data server is for preserving fault information data from failure diagnostic apparatus and operation history data; Described video server then set up client to hold with expert between Internet video be connected after, format conversion and forwarding are carried out to the video data in video interactive process, to ensure the safety and reliability of video interactive in system.
The quantity of expert's end has multiple, and such as expert holds 1, expert holds 2, expert holds 3... expert to hold n; Be preferably 30 in the present embodiment, its respectively corresponding different client, client is looked closely by failure diagnostic apparatus and internet application expert and is frequently assisted, and after application accepts, sets up the video interactive between holding with expert be connected and carry out remote assistance; When 30 experts hold whole busy time, client will enter queuing, and waits for when having expert to hold the free time, and after accepting the application of this client, just the connection of correspondence establishment video interactive can carry out remote assistance.
Expert's end is used for the operation history data by preserving in internet called data server in the remote assistance process after setting up video interactive and connecting, fault analysis is carried out to trouble vehicle, and change automotive problems accessory according to analysis result remote guide client, control the diagnostic trouble code in the failure diagnostic apparatus removing trouble vehicle of client.
Native system expert end is all set up network by internet with data server and video server with automobile fault diagnostic apparatus and is connected; data server and have firewall box protection in networking between video server and internet, using vehicle standard OBD16 diagnose interface between automobile fault diagnostic apparatus and trouble vehicle.Fault detection system for automobile is networked by net application technology and the database technology of native system using vehicle fault diagnosis, sets up network remote assistance system; The video that the real-time retransmission technique of application long-distance video realizes client and expert is linked up.Vehicle failure maintenance sites video information is passed to expert in real time analyze, when client uses automotive diagnostic installation to run into a maintenance technique difficult problem, by 30 specialist list and expert's idle condition information of software inquiry website in diagnostic device, an expert is selected to apply for that telecommunication network video is assisted, expert's busy can apply for queuing up, through calling the client's diagnostic device service data in real-time network video and database to analyze vehicle failure reason after expert accepts application, and remote guide client completes breakdown maintenance process fast.
Be more than the explanation to the expert's telecommunication network video assistance system that the present invention is based on automotive diagnostic installation, below in conjunction with accompanying drawing 2, the expert's telecommunication network video assisted method that the present invention is based on automotive diagnostic installation be further described.
Shown in Figure 2, Fig. 2 is principle of work schematic flow sheet of the present invention.Present invention also offers a kind of expert's telecommunication network video assisted method based on automotive diagnostic installation, specifically comprise step as follows:
First client is set up by failure diagnostic apparatus and is connected with trouble vehicle OBD interface, obtains the failure message of trouble vehicle, and when solving this fault, holds initiation long-distance video to assist application by internet to expert.
The long-distance video that A, expert's end accept client assists application, sets up long-distance video mutual;
Client is held to expert and is initiated long-distance video assistance application, if expert's end is in idle condition, then the long-distance video accepting client assists application, sets up long-distance video mutual; If expert's end is in busy state, then client enters queuing, until when expert holds the free time, set up long-distance video mutual.
B, the operation history data of expert's end by preserving in internet called data server, and according to video interactive result, fault analysis is carried out to trouble vehicle, produce analysis result;
Expert's end calls and carrys out the failure cause of analysis of failure automobile with the service data of client failure diagnostic equipment in the real-time network video of client and data server, and obtains analysis result.
C, expert's end instruct client to change trouble vehicle problem accessory according to above-mentioned analysis result correspondence.
Expert's end changes automotive problems accessory according to analysis result remote guide client, controls the diagnostic trouble code in the failure diagnostic apparatus removing trouble vehicle of client, completes trouble vehicle maintenance.
Client operation automobile fault diagnostic apparatus of the present invention completes common auto repair flow process by OBD16 interface and trouble vehicle communication, when running into insurmountable technical barrier, utilize the network function of automobile fault diagnostic apparatus, assisted by internet application expert long-distance video, after application is accepted and expert hold and set up communicative channel, expert's end needs the operation history data by preserving in internet called data server in remote assistance process, the video interactive process need of expert and client carries out format conversion and forwarding by video server, with video interactive safety and reliability in guarantee system.According to failure analysis result, expert holds remote guide client to change automotive problems accessory, the automobile fault diagnostic apparatus that last expert's end calls remote control function control client removes the diagnostic trouble code in trouble vehicle, confirm after failture evacuation through client, complete remote diagnosis Internet video and assist overall process.
When the present invention can not only support client to run into technical barrier, using vehicle failure diagnostic apparatus and expert carry out real-time video and link up, and support that expert calls automotive diagnostic installation application data and ASSOCIATE STATISTICS result, statistical study is carried out to storage related data, improves the accuracy of expert's remote assistance and assist efficiency.Set up safe and reliable network remote assistance system, Instant Help client solves the various technical barrier relevant to automotive diagnostic installation.
The present invention utilizes the automobile fault diagnostic apparatus with network connecting function and camera function to send video to maintenance expert, the maintenance expert in website is assisted to instruct client to operate automobile fault diagnostic apparatus by expert's telecommunication network video of automotive diagnostic installation, linked up and inquire about the diagnostic data of client's diagnostic device by video, help maintenance personal to analyze vehicle failure step by step according to concrete symptom of vehicle failure until get rid of vehicle failure.Compared with prior art, the present invention is when Client application automotive diagnostic installation encounters a difficulty, by carrying out remote assistance client quick solution auto repair technical barrier with the exchanges data and Internet video of expert, multidigit expert by expert website simultaneously for a large amount of client provides most convenient and auto repair assistance services the most timely, improve the service efficiency of Client application automobile fault diagnostic apparatus, promote that automobile diagnosis technique and maintenance technique are promoted.
The foregoing is only preferred embodiment of the present invention, not in order to limit the present invention, all any amendments done within the spirit and principles in the present invention, equivalent replacement and improvement etc., all should be included within protection scope of the present invention.