


技术领域technical field
本发明是有关于一种结合社交网络的消费管理系统及方法,且特别有关于一种可以便利地将使用者的消费内容发布至社交网络的系统及方法。The present invention relates to a consumption management system and method combined with a social network, and in particular to a system and method for conveniently posting user's consumption content to a social network.
背景技术Background technique
随着网际网络的发展,越来越多架构于网络的服务与应用相竞被开发。举例来说,社交网络系统(Social Networking System,SNS)或称为社交网络服务可以基于网际网络来进行架设,从而提供使用者建立线上社群。这类社交网络服务可以提供使用者间经由网络来进行各种互相联系、交流及互动,如社交网站、网志、微网志、博客(blog)、聊天室、电子邮件、即时信息等。With the development of the Internet, more and more services and applications based on the network are being developed. For example, a social networking system (Social Networking System, SNS) or a social networking service can be set up based on the Internet, so as to provide users with the ability to establish an online community. This type of social network service can provide users with various interconnections, exchanges and interactions via the network, such as social networking sites, blogs, micro-blogs, blogs (blogs), chat rooms, emails, instant messages, and the like.
另一方面,使用者可以加入特定组织成为会员,且在特定组织的商店进行消费,从而获得特定的消费回馈。举例来说,在已知的会员卡机制中,使用者可以依照消费来累积红利点数。使用者在下次消费时可以利用累积的红利点数折抵消费金额。On the other hand, users can join a specific organization as a member, and consume in the store of a specific organization, so as to obtain specific consumption feedback. For example, in a known membership card mechanism, a user can accumulate bonus points according to consumption. The user can use the accumulated bonus points to offset the consumption amount in the next consumption.
在一些情况中,使用者常常会将自身的消费经验发布至社交网络系统中,以提供其他使用者参考。目前而言,使用者必须自行登入至社交网络系统,且编辑欲发表的信息,以进行发布。繁琐且耗时的操作将会降低使用者分享消费经验的意愿。另外,已知会员卡机制中红利的累积与使用仅能限制于使用者本身。不同使用者间并无任何关联。当其他使用者依据一特定使用者的消费经验而去购买相同商品,且特定使用者可以获得相关消费回馈时,将会大大提升使用者通过社交网络系统分享消费经验的机会,从而提升商品的曝光机会与增加使用者的消费回馈。In some cases, users often publish their own consumption experience to the social network system to provide other users with reference. Currently, users have to log in to the social network system and edit the information to be published in order to publish it. Complicated and time-consuming operations will reduce users' willingness to share consumption experience. In addition, the accumulation and use of bonuses in the known membership card mechanism can only be limited to the user himself. There is no association between different users. When other users purchase the same product based on a specific user's consumption experience, and the specific user can obtain relevant consumption feedback, it will greatly increase the chance for the user to share consumption experience through the social network system, thereby increasing the exposure of the product Opportunity and increase user's consumption feedback.
发明内容Contents of the invention
有鉴于此,本发明提供结合社交网络的消费管理系统及方法。In view of this, the present invention provides a consumption management system and method combined with social networks.
本发明实施例的一种结合社交网络的消费管理系统包括一会员管理系统与一社交网络系统。会员管理系统记录相应一第一客户端的一第一消费数据,且依据第一消费数据产生一消费信息。之后,会员管理系统将消费信息通过一网络传送至社交网络系统,以相应于该第一客户端于该社交网络系统中进行发布。A consumption management system combined with a social network according to an embodiment of the present invention includes a member management system and a social network system. The membership management system records a first consumption data corresponding to a first client, and generates consumption information according to the first consumption data. Afterwards, the member management system transmits the consumption information to the social network system through a network, so as to publish in the social network system corresponding to the first client.
本发明实施例的一种结合社交网络的消费管理方法。首先,接收相应一第一客户端的一第一消费数据。依据第一消费数据产生一消费信息,且将消费信息通过一网络传送至一社交网络系统。接收到消费信息之后,相应于该第一客户端于该社交网络系统发布消费信息。A consumption management method combined with a social network according to an embodiment of the present invention. Firstly, a first consumption data corresponding to a first client is received. A consumption information is generated according to the first consumption data, and the consumption information is transmitted to a social network system through a network. After receiving the consumption information, publish the consumption information on the social networking system corresponding to the first client.
本发明实施例的一种计算机程序产品,用以被至少一电子装置载入以执行一结合社交网络的消费管理方法,其中,该方法包括以下步骤:接收相应一第一客户端的一第一消费数据;依据该第一消费数据产生一消费信息;将该消费信息通过一网络传送至一社交网络系统;以及,相应该第一客户端于该社交网络系统中发布该消费信息。A computer program product according to an embodiment of the present invention is used to be loaded by at least one electronic device to execute a consumption management method combined with a social network, wherein the method includes the following steps: receiving a first consumption corresponding to a first client data; generate consumption information according to the first consumption data; transmit the consumption information to a social network system through a network; and correspondingly publish the consumption information in the social network system by the first client.
在一些实施例中,该社交网络系统包括具有一群组关系的多个使用者;以及该会员管理系统还包括记录相应一第二客户端的一第二消费数据,判断该第一客户端与该第二客户端是否为该社交网络系统中具有该群组关系的所述这些使用者,若是,该会员管理系统记录相应该第二客户端的一消费回馈。在一些实施例中,其中,该会员管理系统更记录相应于该消费信息的一发布时间以及该第二消费数据的一消费时间,且判断该发布时间和该第二消费数据的消费时间是否在一既定时间范围内,若是,该会员管理系统记录相应该第一客户端或该第二客户端的一消费回馈。In some embodiments, the social networking system includes a plurality of users with a group relationship; and the membership management system further includes recording a second consumption data corresponding to a second client, and judging whether the first client is related to the Whether the second client is the users with the group relationship in the social networking system, and if so, the member management system records a consumption feedback corresponding to the second client. In some embodiments, wherein, the membership management system further records a release time corresponding to the consumption information and a consumption time of the second consumption data, and judges whether the release time and the consumption time of the second consumption data are within Within a predetermined time range, if yes, the member management system records a consumption feedback corresponding to the first client or the second client.
在一些实施例中,该社交网络系统还包括具有一群组关系的多个使用者,搜寻相应该第一客户端的具有该群组关系的所述这些使用者,且将该消费信息经由该社交网络系统通知所搜寻出的所述这些使用者。在一些实施例中,该社交网络系统还包括将搜寻出的所述这些使用者依据一筛选机制进行过滤,再将该消费信息经由该社交网络系统通知所过滤出的所述这些使用者。In some embodiments, the social network system further includes a plurality of users with a group relationship, searching for the users corresponding to the first client with the group relationship, and passing the consumption information through the social network The network system notifies the found users. In some embodiments, the social networking system further includes filtering the searched users according to a screening mechanism, and then notifying the filtered users of the consumption information through the social networking system.
本发明上述方法可以通过程序码方式存在。当程序码被机器载入且执行时,机器变成用以实行本发明的装置及系统。The above method of the present invention may exist in the form of program code. When the program code is loaded and executed by the machine, the machine becomes the device and system for implementing the present invention.
利用本发明提供的结合社交网络的消费管理系统及方法,可以自动将使用者的消费经验发布至社交网络、与/或依据好友的消费行为产生额外的消费回馈。Using the consumption management system and method combined with social network provided by the present invention, the user's consumption experience can be automatically published to the social network, and/or additional consumption feedback can be generated according to the consumption behavior of friends.
附图说明Description of drawings
为使本发明的上述目的、特征和优点能更明显易懂,下文特举实施例,并配合所附附图,详细说明如下。In order to make the above-mentioned objects, features and advantages of the present invention more comprehensible, the following specific embodiments are described in detail in conjunction with the accompanying drawings.
图1为一示意图是显示依据本发明实施例的结合社交网络的消费管理系统。FIG. 1 is a schematic diagram showing a consumption management system combined with a social network according to an embodiment of the present invention.
图2为一示意图是显示依据本发明实施例的会员管理系统的架构。FIG. 2 is a schematic diagram showing the architecture of a member management system according to an embodiment of the present invention.
图3为一流程图是显示依据本发明实施例的结合社交网络的消费管理方法。FIG. 3 is a flowchart showing a consumption management method combined with a social network according to an embodiment of the present invention.
图4为一流程图是显示依据本发明另一实施例的结合社交网络的消费管理方法。FIG. 4 is a flowchart showing a consumption management method combined with a social network according to another embodiment of the present invention.
附图标号Reference number
100~消费终端;100~consumption terminal;
110~识别装置;110~identification device;
200~会员管理系统;200~member management system;
210~储存单元;210~storage unit;
211~客户端数据库;211~client database;
212~使用者端数据库;212~user-side database;
213~消费数据库;213~consumption database;
220~处理单元;220~processing unit;
300~社交网络系统;300~social networking system;
400~网络;400~network;
S310、S320、...、S350~步骤;S310, S320, ..., S350~steps;
S410、S420、...、S470~步骤。S410, S420, ..., S470~steps.
具体实施方式Detailed ways
图1显示依据本发明实施例的结合社交网络的消费管理系统。本发明所述的消费,包含购买实际物品、饮食、住宿、娱乐、提供服务、提供资讯、或兑换各种具有价值的储值金/点数/红利等。Fig. 1 shows a consumption management system combined with a social network according to an embodiment of the present invention. The consumption mentioned in the present invention includes the purchase of actual items, food, accommodation, entertainment, provision of services, provision of information, or exchange for various valuable stored value/points/bonuses, etc.
依据本发明实施例的结合社交网络的消费管理系统包括至少一消费终端100、一会员管理系统200、与一社交网络系统300。在一些实施例中,消费终端100可以设置于一商店中,以接收一客户端的消费。消费终端100可以系销售点终端机(POS)、手持式POS终端机、结帐系统、收银机、刷卡机、资讯站Kiosk等。值得注意的是,在一些实施例中,客户端可以利用一识别装置110,如含有一储存媒体的玩偶、电子玩偶、或一含有RFID、二维/三维条码、IC芯片等的卡片,用以记录或储存该客户端于该会员管理系统的一会员识别数据,或是客户端于社交网络系统中的一使用者辨识数据,或是识别装置的装置数据等,于消费终端100进行消费,从而产生相应的消费数据。举例来说,当客户端持有一特殊造型的玩偶,该特殊造型玩偶以RFID标签记录客户端的会员识别数据(以及/或是社交网络系统的使用者辨识数据、玩偶特定型号/编号),当客户端于消费终端100进行消费时,消费终端100可配置对应的RFID读取器,以感应特殊造型玩偶的RFID标签并读取相关数据。在另一些实施例中,客户端可以利用消费终端100所配置或会员管理系统200所提供的操作接口(如触控屏幕、计算机键盘及显示介面、或是网页)等,直接输入其会员识别数据。提醒的是,在一些实施例中,消费数据至少记录相应客户端的辨识数据、购买的商品、商店、消费金额、与/或消费时间等。消费终端100可以与会员管理系统200进行耦接,从而将相应客户端的消费数据传送至会员管理系统200。社交网络系统300可以是提供各种社交网络服务(如电子邮件、即时通讯、交友、网志、微网志、博客、聊天室等)的系统,设置于一个或多个服务器/计算器/工作站,可储存数据,并经由通讯网络与客户端终端装置通讯连接以提供社交网络服务,其通常包括已经注册的多个使用者,且储存相应使用者的使用者数据库(图1中未显示)。使用者数据库用以记录使用者数据,如使用者的辨识数据、登入社交网络系统300所需的认证数据、与/或其他使用者之间的群组关系,例如,设为好友、亲友、联络人或其他不同群组等。The consumption management system combined with social network according to the embodiment of the present invention includes at least one
图2显示依据本发明实施例的会员管理系统的架构。Fig. 2 shows the architecture of the member management system according to the embodiment of the present invention.
依据本发明实施例的会员管理系统200可以是以处理器为基础的电子装置,如计算机、服务器、与工作站等,例如一般商业模式中的会员管理系统、消费及帐务系统、网络购物系统、红利点数管理系统等。会员管理系统200至少包括一储存单元210与一处理单元220。储存单元210可以包括一客户端数据库211、一使用者数据库212、与一消费数据库213。客户端数据库211用以记录会员管理系统200的会员数据,如客户端的辨识数据、认证数据、消费数据、与/或消费回馈,如红利点数等。使用者数据库212用以记录社交网络系统300的使用者数据,如登入社交网络系统300所需的使用者的辨识数据、认证数据、与/或使用者间的群组关系等。值得注意的是,在一些实施例中,使用者数据库212可以是事先由社交网络系统300取得并予以储存,亦可以省略而无须建立,当需要时再由社交网络系统300取得相关所需的数据。消费数据库213是用以储存由消费终端100所接收的消费数据。类似地,在一些实施例中,消费数据至少记录相应客户端的辨识数据、购买的商品、商店、消费金额、与/或消费时间等。值得注意的是,在一些实施例中,每一消费数据可以更记录该消费数据于社交网络系统300中被发布的发布时间。发布时间的产生与使用方式将于后进行说明。处理单元220可以是用以控制会员管理系统200上相关硬体与软体的运行,且执行本发明的结合社交网络的消费管理方法,其细节将于后进行说明。The
图3显示依据本发明实施例的结合社交网络的消费管理方法。在此实施例中,客户端的消费信息将自动地发布至社交网络。Fig. 3 shows a consumption management method combined with a social network according to an embodiment of the present invention. In this embodiment, the client's consumption information will be automatically published to the social network.
如步骤S310,一客户端于一消费终端100进行消费,从而消费终端100产生一消费数据。如步骤S320,消费终端100将消费数据传送至会员管理系统200。在一些实施例中,会员管理系统200的处理单元220可以将消费数据进行记录。另一方面,在一些实施例中,会员管理系统200的处理单元220可以依据消费数据记录相应此客户端的消费回馈。举例来说,会员管理系统200的处理单元220可以依据消费数据中记录的消费金额将一定比率的回馈金额/点数给予此客户端以作为消费回馈。如步骤S330,会员管理系统200依据消费数据产生一消费信息。值得注意的是,该消费信息可以是会员管理系统200的处理单元220将消费数据先转换为符合社交网络系统300所提供服务的格式的数据,也可以是一般社交网络系统可读取的通用数据格式,当传送到该社交网络系统时再转换成所符合的数据格式。之后,如步骤S340,会员管理系统200将消费信息通过网络传送至社交网络系统300。当社交网络系统300接收到消费信息之后,如步骤S350,社交网络系统300自动替此客户端发布此消费信息。值得注意的是,在一些实施例中,若社交网络系统300需要进行相关认证作业,则会员管理系统200可以由使用者数据库212中撷取相应此客户端于社交网络系统300中的使用者辨识数据及认证数据以进行辨识及认证,且依据使用者辨识数据将消费信息于社交网络系统300中进行发布。在另一些实施例中,使用者辨识数据及认证数据亦可储存在前述的识别装置(如玩偶、电子玩偶)中,以供会员管理系统200的处理单元220进行撷取。In step S310, a client performs consumption on a
如前所述,社交网络系统300可以包括已经注册的多个使用者。在一些实施例中,会员管理系统200的处理单元220可以依据使用者数据库212判断消费数据中记录的客户端是否是社交网络系统300中已经注册的使用者。若消费数据中记录的客户端系社交网络系统300中已经注册的使用者,则会员管理系统200的处理单元220将消费信息通过网络传送至社交网络系统300,以进行发布。再次提醒的是,如前所述,使用者数据库212可以是事先由社交网络系统300取得,或当需要时再由社交网络系统300取得。As previously mentioned, the
图4显示依据本发明另一实施例的结合社交网络的消费管理方法。在此实施例中,客户端的消费经验将自动地发布至社交网络,且具有群组关系的使用者,如好友的消费行为将会产生额外的消费回馈。FIG. 4 shows a consumption management method combined with a social network according to another embodiment of the present invention. In this embodiment, the client's consumption experience will be automatically posted to the social network, and the consumption behavior of users with group relationships, such as friends, will generate additional consumption feedback.
如步骤S410,一第一客户端于一消费终端100进行消费,从而消费终端100产生一消费数据。如步骤S420,消费终端100将消费数据传送至会员管理系统200。在一些实施例中,会员管理系统200的处理单元220可以将消费数据进行记录,例如上述第一客户端的一第一消费数据、和至少一第二客户端的一第二消费数据,在消费数据库213中。另一方面,在一些实施例中,会员管理系统200可以依据消费数据记录相应此客户端的消费回馈在消费数据库213中。如步骤S430,会员管理系统200依据消费数据库213与使用者数据库212,判断上述第一客户端与第二客户端是否为该社交网络系统300中具有该群组关系的所述这些使用者。在一些实施例中,会员管理系统200的处理单元220更可进一步判断与第一客户端具有群组关系的第二客户端是否于同一商店与/或对于同一商品(或服务)进行消费。若否(步骤S430的否),流程至步骤S450。若是(步骤S430的是),如步骤S440,会员管理系统200记录相应第一或第二客户端的一消费回馈。值得注意的是,在一些实施例中,会员管理系统200的处理单元220可以依据第一客户端的第一消费数据的消费时间(或是发布消费信息的发布时间)以及第二客户端的第二消费数据的消费时间,判断该第一消费数据的消费时间和该第二消费数据的消费时间是否在一既定时间范围内(例如3天内、1星期或1个月),若是,记录相应该第一客户端或该第二客户端的一消费回馈在消费数据库213中。In step S410, a first client performs consumption on a
举例来说,如上述第一客户端于一特定商店进行消费,经由消费终端100产生了第一消费数据,记录有第一消费数据的消费时间,并经由会员管理系统200和社交网络系统300来发布消费信息,并可由社交网络系统300将发布消费信息的发布时间传回会员管理系统200予以记录。当第二客户端亦于该特定商店经由消费终端100进行消费时,会员管理系统200的处理单元220亦记录了第二客户端的第二消费数据及其消费时间,且可进一步依据消费数据库213与使用者数据库212,判断第一客户端与第二客户端是否为该社交网络系统300中具有群组关系的使用者,或者传送相关数据到社交网络系统300由社交网络系统300判断后传回判断结果。当会员管理系统200的处理单元220获得判断结果为第一客户端与第二客户端具有群组关系,且消费数据库213中第一消费数据和第二消费数据的消费时间在一时间范围内(如一星期),会员管理系统200的处理单元220可给予第一客户端或第二客户端额外的消费回馈。经由此种方式,本案系统可以奖励第一客户端发布消费信息,或是鼓励第二客户端依据第一客户端发布消费信息前往同一商店进行消费,达到广告和促销的目的。前述的同一商店,亦可以是具有连锁关系、结盟关系或关系企业之间的数个商店,而对于同一商品(或服务)进行消费,亦可以是具有同系列关系、同品牌关系、对应促销关系的商品(或服务)。For example, if the above-mentioned first client performs consumption in a specific store, the first consumption data is generated through the
之后,如步骤S450,会员管理系统200依据消费数据产生一消费信息。类似地,在一些实施例中,社交网络系统300可以提供至少一服务。因此,步骤S450中会员管理系统200的处理单元220可以将消费数据转换为符合社交网络系统300所提供服务的格式的消费信息。之后,如步骤S460,会员管理系统200将消费信息通过网络传送至社交网络系统300。当社交网络系统300接收到消费信息之后,如步骤S470,社交网络系统300自动替此客户端发布此消费信息。Afterwards, in step S450, the
如前所述,社交网络系统300可以包括已经注册的多个使用者。类似地,在一些实施例中,会员管理系统200的处理单元220可以依据使用者数据库212判断消费数据中记录的客户端是否是社交网络系统300中已经注册的使用者。若消费数据中记录的客户端是社交网络系统300中已经注册的使用者,则会员管理系统200的处理单元220将消费信息通过网络传送至社交网络系统300,以进行发布。As previously mentioned, the
在一些实施例中,当社交网络系统300可为具有群组关系的多个使用者提供主动通知服务时(如传送即时信息、发送电子邮件),本发明方法还包括于社交网络系统300中搜寻相应该第一客户端的具有该群组关系的所述这些使用者,然后将其消费信息经由该社交网络系统300主动通知所搜寻出的所述这些使用者,例如,发送传送即时信息、发送电子邮件。In some embodiments, when the
值得注意的是,在一些情况中,每一客户端也许具有大量群组关系的好友、亲友等,客户端可以将消费信息仅发送给经过筛选的其他好友、亲友。在一些实施例中,会员管理系统200的处理单元220可以依据一筛选机制过滤相应此客户端的具有群组关系的使用者,且将消费信息于社交网络系统300进行发布,以通知过滤后的使用者。值得注意的是,在一些实施例中,筛选机制可以用以过滤得出具有类似区域、兴趣、消费习惯、口味偏好、与/或较常联系的使用者。同时,在此实施例中,会员管理系统200的处理单元220可以更判断此客户端与特定客户端是否是属于过滤后的使用者。若此客户端与特定客户端属于过滤后的使用者,则会员管理系统200的处理单元220可以记录相应特定客户端的消费回馈在消费数据库213中。It is worth noting that, in some cases, each client may have a large number of friends, relatives, etc. in a group relationship, and the client may only send consumption information to other selected friends, relatives and friends. In some embodiments, the
此外,本发明方法更进一步时,第一客户端可利用一第一识别装置(如一A玩偶),于一消费终端100进行消费,且记录其第一消费数据及相应该第一识别装置的一第一装置数据;会员管理系统200记录第二客户端的第二消费数据,第二客户端可利用一第二识别装置(如一B玩偶)于该消费终端100进行消费,且记录第二消费数据及第二识别装置的一第二装置数据;然后会员管理系统200的处理单元220更判断该第一装置数据及该第二装置数据是否具有一群组关系(例如都是某一特殊造型的玩偶,或是某一系列相关的玩偶),若是,记录相应该第一客户端或该第二客户端的一消费回馈在消费数据库213中。In addition, when the method of the present invention goes further, the first client can use a first identification device (such as a doll A) to consume at a
因此,通过本案的结合社交网络的消费管理系统及方法可以自动将使用者的消费经验发布至社交网络、与/或依据好友的消费行为产生额外的消费回馈。更进一步时,可奖励使用者发布消费信息,鼓励好友依据发布消费信息前往同一商店进行消费,达到广告和促销的目的。Therefore, the consumption management system and method combined with the social network in this case can automatically publish the user's consumption experience to the social network, and/or generate additional consumption feedback based on the consumption behavior of friends. Going a step further, users can be rewarded for publishing consumption information, and friends are encouraged to go to the same store for consumption according to the released consumption information, so as to achieve the purpose of advertising and promotion.
本发明的方法,或特定型态或其部份,可以以程序码的型态存在。程序码可以包含于实体媒体,如软盘、光盘、硬盘、或是任何其他电子设备或机器可读取(如计算机可读取)储存媒体,亦或不限于外在形式的计算机程序产品,其中,当程序码被机器,如计算机载入且执行时,此机器变成用以参与本发明的装置或系统,且可执行本发明的方法步骤。程序码也可以通过一些传送媒体,如电线或电缆、光纤、或是任何传输型态进行传送,其中,当程序码被电子设备或机器,如计算机接收、载入且执行时,此机器变成用以参与本发明的系统或装置。当在一般用途处理单元实作时,程序码结合处理单元提供一操作类似于应用特定逻辑电路的独特装置。The method of the present invention, or specific forms or parts thereof, may exist in the form of program codes. The program code may be contained in a physical medium, such as a floppy disk, a CD, a hard disk, or any other electronic device or machine-readable (such as computer-readable) storage medium, or a computer program product without limitation in an external form, wherein, When the program code is loaded and executed by a machine, such as a computer, the machine becomes a device or system for participating in the present invention, and can execute the method steps of the present invention. The program code may also be transmitted via some transmission medium, such as wire or cable, optical fiber, or any type of transmission in which, when the program code is received, loaded, and executed by an electronic device or machine, such as a computer, the machine becomes A system or device for participating in the present invention. When implemented on a general-purpose processing unit, the program code combines with the processing unit to provide a unique device that operates similarly to application-specific logic circuits.
虽然本发明已以较佳实施例揭露如上,然其并非用以限定本发明,任何本领域的技术人员,在不脱离本发明的精神和范围内,当可做些许更动与润饰,因此本发明的保护范围当以权利要求所界定范围为准。Although the present invention has been disclosed above with preferred embodiments, it is not intended to limit the present invention. Any person skilled in the art may make some changes and modifications without departing from the spirit and scope of the present invention. Therefore, this The protection scope of the invention shall be determined by the scope defined in the claims.
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| CN2010105294982ACN102456204A (en) | 2010-11-02 | 2010-11-02 | Consumption management system and method combined with social network |
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| CN2010105294982APendingCN102456204A (en) | 2010-11-02 | 2010-11-02 | Consumption management system and method combined with social network |
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