CN101661638A - Self-help visitor management system - Google Patents

Abstract

The invention provides a self-help visitor management system, which comprises at least one visitor self-help management machine, at least one visitor determination terminal and a visitor management center. The self-help visitor management system provided by the invention has the following advantages that: (1) because the visitor self-help management machine and the visitor determination terminal have two-way communication functions, the system determines that each visitor enters a related place after obtaining permission from an interviewee; (2) the walking route of the visor is strictly programmed to avoid the visitor entering an unauthorized place by using an authorized certificate; (3) the appearance of the visitor is stored through an image intercepting device so as to be convenient for filing and searching; and (4) the system is operated only by one to two working personnel, so the working efficiency of the working personnel is improved, and the labor intensity is reduced.

Description

A kind of self-help visitor management system

Technical field

The present invention relates to a kind of novel gateway visitor's registration management system that visiting personnel is carried out for information about record management quickly and easily, belonging to computer software and hardware ought to use at the auxiliary tube aspect the image, text and data processing, this system can tackle and handle the visiting of visiting personnel automatically, and can realize the intelligent management to visiting personal information and stroke.

Background technology

At present, in a lot of units and occasion, people still use the mode of paper record to carry out visitor's registration.When people handled affairs to certain unit, the operator on duty in reception room generally can require the visitor to register on minute book, corresponding form was arranged for the name of filling in visitor and respondent, unit, department and visiting time or the like on this minute book.Some unit also can require the visitor temporarily to deposit I.D., and gives interim pass, gains I.D. with interim pass when treating that the visitor leaves.The pattern register of above-mentioned employing minute book is inefficiency not only, and can cause: when needs are consulted visitor's information, can have no way of doing it a large amount of visitor's records, need the workload of inquiry very big, efficient is very low, the photo that does not have the visitor, it is poor to search specific aim, if fill in people's careless handwriting, brings difficulty also can for the work of consulting.On the other hand, because the number of registration every day is too much, the visitor of preservation writes down a lot, and visitor's registration management has been brought inconvenience.In addition, from the law angle, the operator on duty is the I.D. that cannot give as security visiting personnel temporarily, even if give as security temporarily, also have only this person's fuzzy messages such as name, unit in the visiting record, and these information are forged easily, just in case the generation accident, searching does not all have infallible evidence.

In recent years, in order to solve the visiting personnel's of above-mentioned artificial registration inconvenience, occurred some manually-operated easy visitor management systems on the market, they have replaced the mode of manually registering with paper and pen under certain occasion.But this visitor management system still has sizable limitation: must be by the operator on duty on duty and operation; It is visiting to confirm whether the respondent is ready to accept the visitor; To just simple inquiry of visitor and registration; After the visitor enters, can can't limit visitor's activity time and scope of activities, lack security in any range activity; Visitor's time departure can't be confirmed.

Summary of the invention

The objective of the invention is to overcome the existing existing shortcoming of visitor management system, a kind of unattended duty is provided, can confirms whether the respondent receives visiting, as can to plan visitor's action route comparatively safe self-help visitor management system.Technical solutions according to the invention are as described below.

A kind of self-help visitor management system, it comprises as lower device:

At least one the self-service supervisor of visitor, the self-service supervisor of this visitor connects described visitor by network and confirms terminal and managing caller center, the visitor can confirm terminal respondent's two-way communication before by self-service supervisor of described visitor and described visitor, after obtaining respondent's permission, obtain the authorized certificate that the self-service supervisor of described visitor is provided, and enter the place of meeting with the respondent according to the scope of activities that this authorized certificate limited;

At least one visitor confirms terminal, this visitor confirms that terminal has the function with the self-service supervisor two-way communication of described visitor, and described visitor confirms that terminal also is sent to the self-service supervisor of described visitor according to the movable route of respondent's set positions visitor and with relevant information after managing caller central record and planning;

A managing caller center, it is as the controller and the data center of native system, monitor that self-service supervisor of described visitor and described visitor confirm the ruuning situation of terminal and each played incident and carries out record to native system takes place, the safety-protection system that its current lock of controller and gateway that also connects current lock, each elevator of door access machine, each passage in each place is formed.

Wherein, the self-service supervisor of described visitor comprises a computing machine, a voice transmission and reception apparatus, an image interception device and an authorized certificate dispensing apparatus at least, and it can also connect an I.D. reading device, a certificate scanister.

Wherein, described visitor confirms that terminal comprises a voice transmission and reception apparatus at least, and it can also connect a computing machine.

Wherein, described voice transmission and reception apparatus is a telephone set, and described image interception device is camera or video camera, and described authorized certificate dispensing apparatus is rfid card dispensing apparatus or papery printing card unit.Described authorized certificate dispensing apparatus also has the fingerprint read functions.Computing machine in the self-service supervisor of described visitor has a screen, and described screen is a touch-screen.

Wherein, described managing caller center comprises a computing machine.

Self-help visitor management system provided by the invention has following advantage compared to existing technology:

(1) owing to the self-service supervisor of visitor, visitor confirm that terminal has the two-way communication function, after allowing, the respondent just can enter relevant place so confirmed each visiting personnel, this advantage has been stopped the inconvenience that the visiting of unrelated person brings to the respondent, and the visitor that also further will have bad attempt keeps outside of the door;

(2) the perfect security mechanism of having utilized the managing caller center construction, allow to enter visiting unit even the visitor is authorized, its authorized certificate of holding could effectively be passed through this security protection facility after can only giving corresponding security protection facility through described managing caller central authority, and visitor's track route is through strict planning, further avoid the visitor to utilize authorized certificate to enter unauthorized place, therefore can guarantee preferably that the safety and the secret in the relevant place of interviewed unit are not encroached on;

(3) confirm image interception device on the terminal by being arranged on self-service supervisor of visitor and visitor, can make the respondent see visitor's appearance easily, its relative voice are linked up, and are more convenient;

(4) system is by the unified management of managing caller center and monitoring and recording-related information, only need 1-2 name staff operation and monitor that this managing caller center can realize the function of native system fully, the staff is conformed to the principle of simplicity to free in the multiple registration activities of substance, in the safety that has improved interviewed unit, also improve staff's work efficiency, and reduced labour intensity.

Description of drawings

Fig. 1 is the structural representation of self-help visitor management system in the embodiment of the invention;

Fig. 2 is the use process flow diagram of self-help visitor management system in the embodiment of the invention.

The main element implication:

Self-service administration module 11 computing machines of 10 visitors

12 telephone sets, 13 cameras

14 I.D. card reader, 15 scanners

16 card senders, 17 printers

20 visitors confirmmodule 21 computing machines

22 telephone sets, 23 door access machines

30 managing caller centers, 31 current locks

32 controllers, 33 door access machines

34 gulp downcard machine 35 current locks

Embodiment

Now according to accompanying drawing also in conjunction with the embodiments, the present invention will be further described.

Embodiment

Ask for an interview shown in Figure 1, the described self-help visitor management system of the embodiment of the invention confirms that by the self-service administration module 10 of at least one visitor, at least onevisitor module 20 and a managingcaller center 30 form, interconnect by network between the above-mentioned three so that the exchange of data each other, described network can be one or more the combination in LAN, telephone line network or the cordless communication network.

Wherein, it comprisescomputing machine 11 at least the self-service administration module of describedvisitor 10, is that thiscomputing machine 11 of center also connectstelephone set 12,camera 13, I.D.card reader 14,scanner 15,card sender 16 andprinter 17 with this computing machine 11.Whereincomputing machine 11 has corresponding input media such as keyboard, and is preferred, and thiscomputing machine 11 also has touch-screen so that the input of the information of simplification, and the unskilled visitor of handled easily computing machine uses the self-service administration module 10 of described visitor.Describedtelephone set 12 is to have the machine that receives and send voice functions, describedcamera 13 can be taken respondent's profile and transfer to thiscomputing machine 11 and send out by network, described I.D.card reader 14 is that Ministry of Public Security's mandate manufacturing also can be for the device that can read citizen ID certificate information of corresponding institutional settings use, and describedscanner 15 is the devices that are used for scanning other certificate of respondent.Describedcard sender 16 is the devices that can issue visitor's smart card after the visitor is authorized to automatically, and described smart card adopts non-contact card such as rfid card, and better, thiscard sender 16 also has the fingerprint recording function.Describedprinter 17 is the devices that can print the papery authorized certificate.

Described visitor confirmsmodule 20, and it comprisescomputing machine 21 and confirms client as the visitor, and thiscomputing machine 21 also connects telephone set 22.Describedcomputing machine 21 has basic input media such as keyboard etc. at least, and describedtelephone set 22 is identical with the function of telephone set 12.Because described visitor confirms thatmodule 20 is arranged within respondent's the office, when the visitor holds the smart card visiting, also need to be arranged at the office doorwaydoor access machine 23 allow be allowed for access.

Described managingcaller center 30 comprisescomputing machine 39 at least, and the safety-protection system in building, native system place is used in describedcomputing machine 39 connections.Describedcomputing machine 39 has basic input media such as keyboard and basic information accumulation device such as hard disk at least.Described safety-protection system comprises thedoor access machine 23 in each office, thecurrent lock 31 of each passage, thecontroller 32 of each elevator, thecurrent lock 35 ofdoor access machine 33 and gateway in each place.Before thecurrent lock 35 of outlet, also be provided with in addition and gulp downcard machine 34 so that the visitor reclaims described smart card when being about to leave.

About the workflow of self-help visitor management system of the present invention, ask for an interview following steps:

1, before the visitor comes thecomputing machine 11 of the self-service administration module 10 of described visitor, selects the respondent who to visit by input media;

2, if being equipped with the visitor, the respondent place confirmsmodule 20, then describedcomputing machine 11 is connected to computingmachine 21 automatically and sets up TCP and connects,telephone set 12,camera 13 and telephone set 22 all start then, the visitor can pass through the respondent's conversation behind telephone set 12 and the telephone set 22, andcamera 13 writes down visitors' profile and data sync is sent to respondent'scomputing machine 21 before so that the respondent further confirms visitor's identity simultaneously; If the respondent confirms and allow the visitor visiting, then by the default affirmation signal ofcomputing machine 21 inputs, this confirmation signal arrives before thecomputing machine 11 by Network Transmission,computing machine 11 prompting visitors perhaps point out the visitor to pass throughscanner 15 and scan and register other certificate by I.D.card reader 14 registration effective identity certificates;

If the respondent place is not equipped with the visitor and confirms client (being computing machine 21), then describedtelephone set 12 is dial-up connection to telephone set 22 automatically, make visitor and respondent set up conversation, if the respondent confirms and allow the visitor visiting, then by the default affirmation signal of telephone set 22 inputs, this confirmation signal arrives before thecomputing machine 11 by Network Transmission,computing machine 11 prompting visitors perhaps point out the visitor to pass throughscanner 15 and scan and register other certificate by I.D.card reader 14 registration effective identity certificates;

3, after respondent's grant access, aftercomputing machine 39 in the described managingcaller center 30 records confirmation signal, thiscomputing machine 39 is according to residing position of visitor and the residing position of respondent, according to the information of each passage of the building that writes down in its hard disk, each place, each elevator in conjunction with the respondent require the predefine authorization message, authorization message is sent in thecomputing machine 11 of the self-service administration module 10 of described visitor by network;

Door access machine 23 in each office that computingmachine 39 also downloads to authorization message in the security protection network simultaneously, thecurrent lock 31 of each passage, thecontroller 32 of each elevator,lock 35 passes through for thedoor access machine 33 in each place and gateway, each door access machine in the above-mentioned security protection network, current lock, controller allows to hold visitor to the smart card of this door access machine or current lock or the effective mandate of controller according to the setting of authorization message and enters or pass through, and forbids holding the visitor that this door access machine or current lock or controller are not had a smart card of effective mandate and enters or pass through;

4,computing machine 11 is produced corresponding smart card according to this authorization message and is issued the visitor bycard sender 16, if because specific demand, perhapscomputing machine 11 is issued the visitor by the authorized certificate that printer 17 prints papery, and perhaps card sender 16 extracts visitor's fingerprint so that pass through safety-protection system;

5, the visitor holds smart card and can enter in the building, by thecurrent lock 31 of each passage, thecontroller 32 of each elevator, thedoor access machine 33 in each place, enters respondent's office at last bydoor access machine 23;

The visitor holds the papery authorized certificate and can enter in the building, says that corresponding verification of building security personnel entered respondent's office;

When last visitor finishes visit and leaves the building, come outlet before, thecard machine 34 that gulps down that is installed in outlet can be collected visitor's smart card and allow the visitor to leave fromcurrent lock 35.

Thecurrent lock 35 in thecontroller 32 of thedoor access machine 23 in described each office, thecurrent lock 31 of each passage, each elevator, thedoor access machine 33 in each place and gateway also can possess fingerprint identification function, be the visitor the registration ofcard sender 16 places be fingerprint, this fingerprint also can download to above-mentioned each door access machine mentioned in the safety-protection system, current lock and controller by described managing caller center 30.Described each door access machine, current lock and controller judge whether to allow it to pass through according to the fingerprint that provides by the person.

Computing machine 39 in the described managingcaller center 30 has functions such as information record, inquiry, deletion, modification, it writes down all incidents that taken place in this system, including but not limited to visiting time of visitor, time departure, time, visitor's certificate information, visitor's voice record, visitor's the state or the like of operating position, each gate or door access machine or controller of videograph, smart card of fingerprint, visitor's conversation by each gate or door access machine or controller.

Computing machines 39 in the described managingcaller center 30 also have the function of monitoring visitor's position, and it is according to visitor's the record of swiping the card, and can confirm that the visitor is in which gate or door access machine or controller and and then confirms visitor's general location.

The above embodiments only are the embodiment of a preferred application of the present invention; device that it comprised and flow process are not in order to limit the scope of the invention; if those skilled in the art's spirit according to the present invention is made corresponding replacement to each device of the present invention and step; system that this replacement obtains or method all should be included within protection scope of the present invention, and protection scope of the present invention should be with being as the criterion that claims are put down in writing.

Claims (7)

1, a kind of self-help visitor management system, it comprises as lower device:

At least one the self-service supervisor of visitor, the self-service supervisor of this visitor connects described visitor by network and confirms terminal and managing caller center, the visitor can confirm terminal respondent's two-way communication before by self-service supervisor of described visitor and described visitor, after obtaining respondent's permission, obtain the authorized certificate that the self-service supervisor of described visitor is provided, and enter the place of meeting with the respondent according to the scope of activities that this authorized certificate limited;

At least one visitor confirms terminal, this visitor confirms that terminal has the function with the self-service supervisor two-way communication of described visitor, and described visitor confirms that terminal also is sent to the self-service supervisor of described visitor according to the movable route of respondent's set positions visitor and with relevant information after managing caller central record and planning;

A managing caller center, it is as the controller and the data center of native system, monitor that self-service supervisor of described visitor and described visitor confirm the ruuning situation of terminal and each played incident and carries out record to native system takes place, the safety-protection system that its current lock of controller and gateway that also connects current lock, each elevator of door access machine, each passage in each place is formed.

2, visitor's self-care system as claimed in claim 1 is characterized in that, the self-service supervisor of described visitor comprises a computing machine, a voice transmission and reception apparatus, an image interception device and an authorized certificate dispensing apparatus at least.

3, visitor's self-care system as claimed in claim 2 is characterized in that, the self-service supervisor of described visitor also connects an I.D. reading device, a certificate scanister.

As any described visitor's self-care system of claim 1-3, it is characterized in that 4, described visitor confirms that terminal comprises a voice transmission and reception apparatus at least, it also connects a computing machine.

5, visitor's self-care system as claimed in claim 4, it is characterized in that, described voice transmission and reception apparatus is a telephone set, and described image interception device is camera or video camera, and described authorized certificate dispensing apparatus is rfid card dispensing apparatus or papery printing card unit.

6, visitor's self-care system as claimed in claim 5 is characterized in that, described authorized certificate dispensing apparatus also has the fingerprint read functions, and the computing machine in the self-service supervisor of described visitor has a screen, and described screen is a touch-screen.

7, as claim 1 or 6 described visitor's self-care systems, it is characterized in that described managing caller center comprises a computing machine.

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