Summary of the invention
In view of this, fundamental purpose of the present invention is to provide a kind of electronics to fill out single system and fills out the folk prescription method, to realize the professional business sheet that generates automatically according to stored user information and user's selection, removes single process of filling out from.
Electronics provided by the invention is filled out single system, comprising:
User Information Database is used to store user's information;
Service information database is used to store the different business information of bank;
Fill out single client in advance, be used to gather the user profile of user's input and the business of customization, and the business sheet information that will fill out Single-Server in advance and provide shows;
Fill out Single-Server in advance, with User Information Database, service information database, fill out single client in advance and link to each other, be used for the business information of this user's association in the user profile in the User Information Database, the service information database being carried out read-write operation according to the user profile of filling out single client collection in advance and the business of customization; Reach described user profile, related business information integration generation business sheet are offered and fill out single client in advance.
Wherein, this system can also comprise: the banking end, and fill out Single-Server in advance and link to each other, and be used for filling out in advance that Single-Server integrates that the business sheet information that generates shows and the information that is used to import offers and fills out Single-Server in advance to revise business sheet information.
Wherein, describedly fill out single client in advance and comprise: the user profile collecting unit, adopt user profile; Comprise I.D. card reader and/or bank card card reader; Input block comprises keyboard and/or touch panel device: display unit comprises display; Control module links to each other with user profile collecting unit, input block, display unit, comprises the CPU that is used to realize controlling said units work.
Optionally, describedly fill out single client in advance and also comprise: the queuing number of getting unit is used to generate a queue number corresponding with business sheet, to read business sheet according to queue number.
The electronics of filling out single system based on described electronics provided by the invention is filled out the folk prescription method and is comprised the steps:
A, the user profile of gathering user's input and user-selected service identification;
B, judge when not storing this user's user profile the user profile that storage is gathered; Judge when storing this user's user profile, read this user's who is stored user profile;
C, read the described service identification corresponding service information of storage;
D, user profile and business information are integrated the generation business sheet.
Optionally, the step of the user profile of the described collection of steps A user input comprises: read I.D. that the user provides and/or bank's card number as user profile by card reader; Perhaps gather the user profile of user's input by keyboard or touch-screen.
Optionally, also comprise step behind the described generation business sheet of step D:
E1, the described business sheet of buffer memory;
E2, described business sheet is upgraded and confirms;
Business sheet after E3, preservation are upgraded.
Preferable, also set up a queue number during the described generation business sheet of step D; During the described buffer memory business sheet of step e 1 with the corresponding buffer memory of described queue number; Also comprise between step e 1 and the E2: begin to manage business when single according to queue number, read pairing business sheet according to queue number.
As seen from the above, among the present invention, when the client uses electronics to fill out single system, just can read user profile according to user identity card or bank card, the business information of selecting according to the user again, electronics is filled out single system and is transferred corresponding business information automatically and be filled up in the e commerce transactions list, fills out single effect in advance thereby reach.Do not need user's hand filling like this, will save tradition greatly and fill out single time, effect is more obvious when particularly handling a plurality of business simultaneously.
For bank clerk, and its mainly do just to the affirmation work of checking of e commerce transactions list, without secondary input user profile, improve staff's work efficiency greatly.
As seen electronics of the present invention is filled out list, can reduce the site business handling time, reduces the custom queueing stand-by period.And then combine with the queue machine function, improve the queuing problem of bank outlets.And electronics is filled out list also can avoid manual input error, improves service quality, and improves customer satisfaction.
And the present invention carries out e commerce transactions list and queue number corresponding one by one, has avoided the user to carry out the situation of transacting business not according to queuing greatly.
Embodiment
Fig. 1 shows electronics of the present invention and fills out single schematic diagram, mainly be after handling transaction by the client, with the user profile collection is general information or the form of being imported setting by the client in advance, and be saved in the customer information database of bank, the user is once more during transacting business, directly go to read user profile according to unique identification users' such as user's I.D. or bank card information, and read the business information of bank according to the business information that the user handles, user profile and business information are integrated the generation business sheet, and do not need user and bank clerk to fill out list by hand, improved work efficiency.
The present invention is described in detail referring to accompanying drawing, shows electronics of the present invention as Fig. 2 and fill out single system, comprising:
User Information Database, be used to store user's information, user profile comprises address name, user identity card number (can be used as user ID), user contact address, customer contact phone, user's account No. (being bank's card number or bankbook card number etc.), user cipher etc.
Service information database is used to store the different business information of bank, as the business information of regular savings account, the business information of time deposit, fast Correspondent business information etc.Except separately parameter, all comprise in every kind of business information, set up related with the user profile in the user information database by account No. user's business information with account No..
Fill out single client in advance, be used to gather the information of user's input, and the business sheet information that will fill out Single-Server in advance and provide shows.Be a terminal, for example, as shown in Figure 3, filling out single client in advance can comprise: adopt the user profile collecting unit of user profile, as I.D. card reader and/or bank card card reader; Input block is as keyboard and/or touch panel device; Display unit is as display; Control module links to each other with user profile collecting unit, input block, display unit, as is used to realize controlling the CPU of said units work; Also can comprise the queuing number of getting unit, when gathering the information of user's input, generate a queue number, fill out the use of Single-Server generation business sheet in advance to offer for this user.
Fill out Single-Server in advance, be used for according to filling out the user profile that single client gathers and the business information of customization in advance, the user profile in the User Information Database, business information in the service information database are carried out read-write operation; And the business information of described user profile, this user's association integrated generate business sheet and offer and fill out single client in advance.
The banking end, with fill out Single-Server in advance and link to each other, be used for filling out in advance the user profile that Single-Server integrates, the business information of this user's association is shown to bank clerk, bank clerk just can be seen this user's business sheet like this, and checks and necessary information is imported and modification; And the information of bank clerk input offered fill out Single-Server in advance to go to revise the content in User Information Database and the service information database.
Below, fill out single process figure referring to the electronics shown in the accompanying drawing 4, carry out electronics with the user in bank and fill out single example, the present invention is filled out the folk prescription method, and the principle that electronics is filled out single system describes, may further comprise the steps:
Step 401: when the user comes bank, in the time of using business,, and the user ID of gathering and service identification be uploaded to fill out Single-Server in advance at first by user ID of filling out single client collection user input in advance and user-selected service identification.
Wherein, use different user ID to come different users is distinguished, user ID can be ID (identity number) card No. or bank account.When gathering user ID, can use the card reader of filling out in advance on single client to read I.D. and/or bank card that the user provides, certainly, also can import its identification information by keyboard or touch-screen by the user.
For the non-user who opens an account first, for fear of disabled user (as having stolen bank card and I.D.), can add authentication process, as, can require the user that identification card number, bank's card number and encrypted message are provided simultaneously, when these three information are all correct, think that the user is legal, just enter next step, otherwise by filling out single Client-Prompt user input error in advance, refusal is handled its business.Because authentication techniques is a proven technique, all can be applied to this authentication process, authentication techniques is repeated no more herein.
Step 402: fill out Single-Server in advance and receive and fill out user ID and the service identification that single client reports in advance, remove to read User Information Database according to user ID, to judge whether stored this user ID user information corresponding in the User Information Database.
When retrieving this user ID, read out this user ID user information corresponding; When not retrieving this user ID, represent that then this user is the user that opens an account first, in User Information Database, set up this user ID and user information corresponding, user profile can be by requiring the relevant user information of user's input by filling out single client in advance.
Step 403: fill out Single-Server in advance according to filling out the service identification that single client reports in advance, read this service identification corresponding service information of storing in the service information database.
Step 404: fill out user profile that Single-Server will read in advance from User Information Database and from service information database business information integrate the generation business sheet.Simultaneously the business sheet that generates is shown to the user by filling out single client in advance.For example, this e commerce transactions list can comprise customer contact mode (as name, telephone number), the business (deposit, withdraw the money, buy national debt, buy fund, pay telephone charge business etc.) that the user handled.The user is in the necessary information of filling out the input of single client in advance, as the amount of money etc.
Step 405: fill out in advance after single client receives that by its keyboard or touch-screen the user confirms the errorless instruction of this business sheet (as clicking " affirmation " button that screen provides), set up a queue number, offer the client and with this queue number corresponding with business sheet carry out buffer memory.The e commerce transactions list of buffer memory and queue number can be cached in advance to be filled out in the Single-Server.
Step 406: when bank's window is idle, can be according to the user of queue number arrangement at first to this window, at this moment, the banking end is according to bank clerk input queue number, perhaps, bank clerk is taken out and be shown to this queue number corresponding service dullness of filling out the Single-Server buffer memory in advance according to filling out the queue number that Single-Server sends in advance.Bank clerk is examined, is made amendment in case of necessity to upgrade or confirm to this business sheet and user and operates.
Step 407: the business sheet that the banking end will upgrade or confirm returns to filling out Single-Server in advance, fills out Single-Server in advance and is uploaded to service information database; Service information database is preserved business sheet, and preserving type can be a business information of upgrading this user in service information database.
Simultaneously, can export the business sheet of a paper spare, offer the user and preserve.
As seen from the above, fill out single system and method by above-mentioned electronics, just can calling and obtaining user information according to user's I.D. or bank card, transfer business information and integrate generation e commerce transactions list according to the service identification that the user selects, removed user's craft from and filled out single process, so this process is more convenient than the described folk prescription formula of filling out of background technology.And it is corresponding that e commerce transactions list and queue number carry out, and can only show at every turn that at the banking end queue number corresponding service is single, can't demonstrate other business sheet, therefore also avoided the user to carry out the situation of transacting business not according to queue number.