CN101039351A - Method and system for shutdown and calling up user owing due and pursuing device - Google Patents
Method and system for shutdown and calling up user owing due and pursuing deviceDownload PDFInfo
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- CN101039351A CN101039351ACN 200710073313CN200710073313ACN101039351ACN 101039351 ACN101039351 ACN 101039351ACN 200710073313CN200710073313CN 200710073313CN 200710073313 ACN200710073313 ACN 200710073313ACN 101039351 ACN101039351 ACN 101039351A
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Abstract
Description
Translated fromChinese技术领域technical field
本发明涉及通信领域，特别涉及用户欠费催缴停机方法、系统和催缴装置。The invention relates to the communication field, in particular to a method, a system and a payment reminder device for arrears of users.
背景技术Background technique
随着社会的不断进步，人民生活水平逐步提高，通讯技术越来越发达。目前，固定电话、移动电话作为最便捷的通讯方式已普及到我国的各个角落。随着电信事业的发展和通信用户数量的不断增加，电信系统收取话费的工作也日趋繁重。With the continuous progress of society, people's living standards have gradually improved, and communication technology has become more and more developed. At present, fixed telephones and mobile telephones have been popularized in every corner of our country as the most convenient means of communication. With the development of the telecommunication industry and the continuous increase of the number of communication users, the work of the telecommunication system to collect telephone charges is also becoming increasingly heavy.
欠费，对于电信运营商而言是个难题。如何让欠费的用户及时交费？电信运营商在早期采用人工催费的方法，这种方法费时费力、效率低、难以及时地完成大量的催缴工作。电信运营商迫切需要自动化程度更高的话费催缴手段来提醒欠费用户，一方面减少用户因欠费而停机带来的不便，保障用户的服务质量；另一方面也可以减少欠费，加快资金的回收。针对这一需求，自动催缴/通知系统应运而生。系统可以用语音和短信等方式自动告知用户的欠费情况。Arrears are a difficult problem for telecom operators. How to make the arrears users pay in time? In the early days, telecom operators adopted the method of manual payment reminder, which was time-consuming, laborious, inefficient, and difficult to complete a large number of payment reminders in a timely manner. Telecom operators are in urgent need of a more automated means of bill payment reminders to remind arrears users. On the one hand, it can reduce the inconvenience caused by users’ downtime due to arrears and ensure the service quality of users; on the other hand, it can also reduce arrears and speed up Recovery of Funds. In response to this demand, an automatic collection/notification system came into being. The system can automatically notify the user of the arrears by means of voice and text messages.
现有技术中，普遍采用的自动催缴/通知系统都是一个脱离交换系统的一个子系统，运营商一般需要单独建设这套自动催缴/通知系统。比如中国电信采用的170自动催缴/通知系统。In the prior art, the commonly used automatic payment reminder/notification system is a subsystem separated from the exchange system, and operators generally need to separately build this automatic payment reminder/notification system. For example, the 170 automatic reminder/notification system adopted by China Telecom.
现有技术中，当用户欠费时，自动催缴/通知系统工作的流程如图1所示：In the prior art, when the user is in arrears, the working process of the automatic call/notification system is shown in Figure 1:
步骤101，获取欠费用户数据信息。Step 101, acquire data information of users who are in arrears.
步骤102，将欠费用户数据信息保存在欠费数据库中，并导入催缴装置。Step 102, saving the arrears user data information in the arrears database, and importing it into the payment reminder device.
一般将欠费用户数据信息存储于独立计算机系统中，维护人员将该数据从欠费数据库中导入到催缴装置中。Generally, the arrears user data information is stored in an independent computer system, and the maintenance personnel import the data from the arrears database into the collection device.
步骤103，催缴装置对欠费用户进行催缴。Step 103, the payment reminder device calls the user who is in arrears.
步骤104，请求对用户停机。Step 104, requesting to stop the user.
催缴一定时间后，维护人员通过运营支撑系统下发停机命令给交换中心，请求对满足一定条件(催缴之后一定时间内仍不缴费)的用户，进行停机处理。After urging for a certain period of time, maintenance personnel issue a shutdown order to the exchange center through the operation support system, requesting that users who meet certain conditions (not paying fees within a certain period of time after urging) be shut down.
步骤105，交换中心对相应用户停机。Step 105, the switching center shuts down the corresponding user.
交换中心接收到停机命令，将相应用户的状态修改为停机。After receiving the shutdown command, the switching center modifies the status of the corresponding user to shutdown.
当用户被催缴后，如果及时缴费，由维护人员将缴费用户从欠费数据库中删除，再通过运营支撑系统给交换中心下发恢复命令，交换中心将该用户的状态修改为正常，实现用户服务的恢复。When the user is urged to pay, if the user pays in time, the maintenance personnel will delete the paying user from the arrears database, and then issue a recovery order to the exchange center through the operation support system, and the exchange center will modify the status of the user to normal, realizing the user Restoration of Service.
在实现本发明过程中，发明人发现现有技术至少存在如下问题：由于催缴装置需要单独建设，投资成本高；这种系统的实现需要在用户欠费后，由维护人员将其数据信息导入自动催缴装置中，数据的获取和维护比较困难；另外，在催缴之后还需要由维护人员通过运营支撑系统下发命令给交换中心，对满足一定条件的用户停机，即从催缴装置催缴完成到真正停机需要人工来进行，无法自动实现催缴完毕后自动停机，效率比较低。In the process of realizing the present invention, the inventors found that the existing technology has at least the following problems: Since the collection device needs to be built separately, the investment cost is high; the realization of this system needs to be imported by the maintenance personnel after the user owes the fee. In the automatic payment reminder device, it is difficult to obtain and maintain data; in addition, after the payment reminder, the maintenance personnel need to issue an order to the exchange center through the operation support system, and shut down the users who meet certain conditions, that is, from the payment reminder device. From the completion of the payment to the actual shutdown, it needs to be done manually, and it cannot be automatically shut down after the reminder is completed, and the efficiency is relatively low.
发明内容Contents of the invention
本发明实施例要解决的主要问题在于，提供用户欠费催缴停机方法、系统和催缴装置，使得催缴装置不需要单独建设，催缴完成后自动实现对用户停机，节约投资建设成本，提高效率。The main problem to be solved by the embodiments of the present invention is to provide a user arrears payment reminder shutdown method, system and reminder device, so that the reminder device does not need to be built separately, and the user is automatically shut down after the reminder is completed, saving investment and construction costs. Improve efficiency.
为实现上述目的，一方面，本发明的实施例提供了一种通信网络中的交换中心，用于对欠费用户催缴，该交换中心包括催缴启动单元、停机单元，以及催缴装置。其中，催缴启动单元，用于根据接收到的欠费催缴指令，启动催缴装置的催缴流程；催缴装置，用于对欠费用户进行催缴；停机单元，用于在催缴完成后，对满足预定条件的用户停机。In order to achieve the above object, on the one hand, an embodiment of the present invention provides a switching center in a communication network, which is used for urging users who are in arrears. The switching center includes a urging start unit, a shutdown unit, and a urging device. Among them, the call start unit is used to start the call process of the call device according to the received payment call instruction; the call device is used to call the arrears users; After completion, shut down the users who meet the predetermined conditions.
另一方面，本发明的实施例提供了一种用户欠费催缴装置，该装置内置于交换中心，用于根据交换中心的催缴启动指令，对欠费用户进行催缴。On the other hand, the embodiment of the present invention provides a user arrears collection device, which is built in the switching center and used to call the arrears users according to the switching center's call start instruction.
再一方面，本发明的实施例还提供了一种用户欠费催缴停机系统，该系统包括计费中心、运营支撑系统、交换中心，以及内置于交换中心的催缴装置。其中，计费中心，用于存储包括欠费用户数据信息在内的数据信息；交换中心，用于根据接收到的欠费催缴命令，启动催缴装置的催缴流程，并在催缴流程完成后，对满足预定条件的用户停机，该欠费缴费命令携带从计费中心获取的欠费用户数据信息，通过运营支撑系统发送给交换中心；催缴装置，用于根据交换中心的催缴启动指令，对欠费用户进行催缴。In yet another aspect, the embodiment of the present invention also provides a user arrears payment reminder shutdown system, the system includes a billing center, an operation support system, an exchange center, and a payment reminder device built in the exchange center. Among them, the billing center is used to store data information including the data information of arrears users; the switching center is used to start the call process of the call device according to the received call order for arrears, and After the completion, stop the user who meets the predetermined conditions, the arrears payment command carries the arrears user data information obtained from the billing center, and sends it to the exchange center through the operation support system; Start the instruction to call the arrears users.
再一方面，本发明实施例还提供了一种用户欠费催缴停机方法，包括以下步骤：发送欠费催缴命令给交换中心；交换中心根据接收到的欠费催缴命令后，启动催缴流程；催缴完成后，对满足预定条件的用户停机。In yet another aspect, the embodiment of the present invention also provides a method for stopping payment due to arrears, including the following steps: sending an order for payment due arrears to the switching center; Payment process; after the payment is completed, the user who meets the predetermined conditions will be shut down.
本发明实施例提供的技术方案，将催缴装置内置于交换中心，使得催缴装置不需要单独建设，催缴完成后自动实现对用户停机，节约建设投资成本，提高效率。In the technical solution provided by the embodiment of the present invention, the reminder device is built into the exchange center, so that the reminder device does not need to be built separately, and the user is automatically shut down after the reminder is completed, saving construction investment costs and improving efficiency.
附图说明Description of drawings
图1是现有技术中用户欠费自动催缴/通知系统工作的流程图；Fig. 1 is a flow chart of the work of the automatic reminder payment/notification system of the user in arrears in the prior art;
图2是本发明第一个实施例的交换中心的结构示意图；Fig. 2 is the structural representation of the switching center of the first embodiment of the present invention;
图3是本发明第二个实施例的用户欠费催缴停机系统的结构示意图；Fig. 3 is the schematic structural diagram of the system for stopping payment due to users in arrears according to the second embodiment of the present invention;
图4是本发明第三实施例的用户欠费催缴停机方法流程图；Fig. 4 is the flow chart of the user's arrears payment reminder shutdown method according to the third embodiment of the present invention;
图5是本发明第三实施例的用户欠费催缴停机方法中，催缴装置的催缴流程图。Fig. 5 is a payment reminder flow chart of the payment reminder device in the shutdown method for user arrears payment reminder according to the third embodiment of the present invention.
具体实施方式Detailed ways
为使本发明的目的、技术方案和优点更加清楚，下面将结合附图对本发明作进一步地详细描述。In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings.
本发明实施例提供的方案，通过催缴装置内置于交换中心的方式，实现催缴装置完成催缴后，对满足预定条件的用户实现自动停机。In the solution provided by the embodiment of the present invention, the payment reminder device is built into the switching center, so that after the payment reminder device completes the payment reminder, it can automatically shut down the users who meet the predetermined conditions.
图2是本发明第一个实施例的交换中心的结构示意图，如图2所示：Fig. 2 is the structural representation of the switching center of the first embodiment of the present invention, as shown in Fig. 2:
该通信网络中的交换中心201，用于对欠费用户催缴。包括催缴启动单元2011、停机单元2012，以及催缴装置202。The
其中，催缴启动单元2011，用于根据接收到的欠费催缴指令，启动催缴装置202的催缴流程；催缴装置202，用于对欠费用户进行催缴；停机单元2012，用于在催缴完成后，对满足预定条件的用户停机。Among them, the
上述欠费催缴指令，可以是维护人员通过运营支撑系统，向交换中心201下发的，该指令中携带了欠费用户的数据信息。The above-mentioned arrears payment reminder instruction may be issued by the maintenance personnel to the
本发明实施例提供的技术方案中，催缴装置202可以具体包括以下单元：呼叫单元2021和处理单元2022。In the technical solution provided by the embodiment of the present invention, the
呼叫单元2021，用于根据催缴启动单元2011的催缴启动指令，自动呼叫欠费用户，如果接通，自动播放欠费提示，并将催缴成功次数加一；如果未接通，则间隔一定时间后再次呼叫；处理单元2022，用于当催缴成功次数达到设定值或一直未接通且达到设置的最高催缴次数时，结束催缴流程。The
停机单元2012在催缴完成后，对超过指定期限仍未缴费的用户进行停机处理，即修改该种用户的状态为欠费停机。可以理解的是，获取催缴完成信息的方式，既可以是处理单元2022主动告知停机单元2012，也可以是停机单元2012主动该信息。After the payment reminder is completed, the
具体的，呼叫单元2021根据催缴启动指令，启动催缴定时器，催缴定时器到达时，呼叫单元2021自动呼叫欠费用户，如果接通，自动播放欠费提示，并将催缴成功次数加一。处理单元2022，判断催缴成功次数是否达到设定值，如果是，则结束催缴流程；如果还没有达到设定值，由呼叫单元2021再次执行自动呼叫欠费用户催缴的步骤。如果呼叫单元2021未接通用户，则间隔一定时间后再次呼叫，呼叫成功则催缴成功次数加一。特殊情况下，如果呼叫一直不能接通，处理单元2022判断呼叫单元4021的催缴次数是否达到设定的最高催缴次数值，如果是，则结束催缴流程，如果没有达到设定值，则由呼叫单元4021继续尝试呼叫。Specifically, the
该催缴装置还可以包括报告单元，在结束催缴流程后，输出催缴信息报告。该催缴信息报告，包括催缴成功/失败信息、催缴次数、每次催缴时间和被叫用户信息。The payment reminder device may also include a reporting unit, which outputs a payment reminder information report after the payment reminder process is completed. The call information report includes call success/failure information, call times, time of each call and called user information.
图3是本发明第二个实施例的用户欠费催缴停机系统的结构示意图，如图3所示：Fig. 3 is the schematic structural diagram of the system for stopping payment due to users in arrears in the second embodiment of the present invention, as shown in Fig. 3:
该系统包括计费中心303、运营支撑系统304、交换中心301，以及内置于交换中心301的催缴装置302。The system includes a
其中，计费中心303，用于存储包括欠费用户数据信息在内的数据信息；交换中心301，用于根据接收到的欠费催缴命令，启动催缴装置的催缴流程，并在催缴流程完成后，对满足预定条件的用户停机。Among them, the
维护人员根据计费中心303存储的数据信息，找出欠费用户，获取欠费数据信息，通过运营支撑系统304，向交换中心301下发欠费催缴指令。收到该欠费催缴指令后，启动置于其中的催缴装置302的催缴流程，催缴装置302对欠费用户进行催缴。在催缴流程完成后，交换中心301对满足预定条件的用户停机。According to the data information stored in the
该交换中心301可以具体包括催缴启动单元3011，用于根据接收到的欠费催缴指令，启动催缴装置302的催缴流程；停机单元3012，用于在催缴完成后，对满足预定条件的用户停机。假设用户B是满足预定条件的用户，那么，停机单元3012就修改该用户的状态为欠费停机。所谓预定条件，可以是超过指定期限仍未缴费，也可以是其他运营商设定的条件。The
该催缴装置302具体可以包括以下单元：呼叫单元3021和处理单元3022。和第一实施例中催缴装置202描述类似，此处不赘。The
本发明实施例提供的关于交换中心、用户欠费催缴停机系统和装置的技术方案，由于将催缴装置202置于交换中心201中，不需要单独建设催缴装置，节约投资建设成本；不需要将欠费数据从欠费数据库导入催缴装置，数据的获取和维护比较容易；另外，使得催缴装置完成催缴后，不需要再由维护人员下发停机命令给交换中心，而是由停机单元2012对满足预定条件的用户实现自动停机，提高了效率。The embodiment of the present invention provides the technical solution about the exchange center and the system and device for calling for payment due by users. Since the
图4是本发明第三实施例的用户欠费催缴停机方法流程图，如图4所示：Fig. 4 is a flow chart of the method for stopping payment due to users in arrears according to the third embodiment of the present invention, as shown in Fig. 4:
步骤401，获取欠费用户数据信息。
该步骤中，维护人员根据计费中心存储的数据信息，找出欠费用户，获取欠费数据信息。具体可以是，维护人员利用网络从电话局计费系统网络服务器的“用户话费数据库”中，按照一定的选择条件查找欠费用户，如察看“用户话费数据库”的“交费与否”字段，挑出其中标有“未交费”的用户，或是察看“用户话费数据库”的“欠费金额”字段，挑出其中字段内容不为零的用户。In this step, the maintenance personnel find out the arrears users according to the data information stored in the billing center, and obtain the arrears data information. Specifically, the maintenance personnel can use the network to search for the arrears users according to certain selection conditions from the "user call charge database" of the network server of the telephone office billing system, such as checking the "payment or not" field of the "user call charge database", Pick out the users marked with "Unpaid", or check the "Arrears Amount" field in the "User Bill Database", and pick out the users whose field content is not zero.
步骤402，向交换中心下发欠费催缴指令。
获取到欠费用户数据信息后，维护人员通过运营支撑系统，向交换中心下发欠费催缴命令，该命令中携带了欠费用户的数据信息。After obtaining the data information of the arrears users, the maintenance personnel issue an arrears collection order to the exchange center through the operation support system, and the order carries the data information of the arrears users.
步骤403，启动催缴装置的催缴流程，对欠费用户进行催缴。
交换中心收到欠费催缴指令后，获取欠费用户信息，并根据命令中的参数，进行合法性检查，如果合法，则向催缴装置发送催缴启动指令，启动催缴装置的催缴流程，如果不合法，则返回错误。After receiving the arrears payment instruction, the exchange center obtains the information of the arrears user, and performs a legality check according to the parameters in the order. If it is legal, it sends a reminder start instruction to the payment reminder device to start the payment reminder device. Process, if not legal, returns an error.
步骤404，对满足预定条件的用户停机处理。
催缴完成后，需要对满足预定条件的用户进行停机处理。该步骤可以通过设定停机定时器，判断用户是否超过指定期限仍未缴费。当该定时器到达后用户仍未缴费，则交换中心修改用户状态为欠费停机。After the reminder is completed, users who meet the predetermined conditions need to be shut down. This step can determine whether the user has not paid the fee beyond the specified time limit by setting the shutdown timer. When the user has not paid the fee after the timer expires, the switching center modifies the user status to shutdown due to arrears.
如果在催缴之后，用户在指定的期限前足额缴费，则将该用户状态修改为正常，继续对该用户的正常服务。If after the reminder, the user pays in full before the specified time limit, the user status will be changed to normal, and the normal service to the user will continue.
另外，对某些用户即使欠费也是不能停机的，比如政府部门、紧急电话、VIP等等，需要单独处理，只下发欠费催缴命令，而不对其进行停机处理。In addition, some users cannot be shut down even if they are in arrears, such as government departments, emergency calls, VIPs, etc., which need to be handled separately.
图5是本发明第三实施例的用户欠费催缴停机方法中，催缴装置的催缴流程图，如图5所示：Fig. 5 is the flow chart of the payment reminder of the payment reminder device in the third embodiment of the present invention, as shown in Fig. 5:
步骤501，催缴装置收到催缴启动指令，启动催缴定时器。Step 501, the payment reminder device receives a payment reminder start instruction, and starts a payment reminder timer.
该步骤中，启动催缴定时器后，交换中心将欠费用户的状态修改为欠费催缴。In this step, after starting the reminder timer, the switching center changes the status of the user who is in arrears to payment in arrears.
步骤502，判断催缴定时器是否到达，如果是，执行步骤503；如果否，结束催缴流程；Step 502, judging whether the call timer has arrived, if yes, execute step 503; if not, end the call process;
步骤503，催缴装置自动呼叫欠费用户。Step 503, the collection device automatically calls the user who is in arrears.
步骤504，判断是否接通。Step 504, judging whether it is connected.
如果接通，则执行步骤505；如果用户没有应答，则可以间隔一段时间后再次执行步骤503，间隔时间可以设定，如两小时，还可以设定不应答时，多次呼叫的次数限制。If connect, then execute step 505; If the user does not answer, then can execute step 503 again after interval for a period of time, interval time can be set, as two hours, when not answering can also be set, the number of times limit of multiple calls.
步骤505，自动播放欠费提示，并将催缴成功次数加一。Step 505, automatically playing arrears reminder, and adding one to the number of successful calls.
欠费信息可以是，欠费数额、缴费期限和逾期不缴纳的后果等内容。呼叫成功一次，则催缴成功一次，将催缴成功次数加一，并启动下次催缴定时器。The arrears information may include the amount of arrears, payment deadline, and consequences of overdue payment. If the call is successful once, the call is successful once, and the number of successful calls is incremented by one, and the timer for the next call is started.
步骤506，判断是否超过规定次数，如果超过，则执行步骤507，结束催缴流程；如果还没有超过，则返回步骤502。Step 506, judging whether the specified number of times has been exceeded, if so, execute step 507, and end the call process; if not, return to step 502.
对用户循环进行催缴，可以设定最高催缴成功次数，比如3次，即当催缴成功3次后停止催缴。To call the user cyclically, you can set the maximum number of successful calls, such as 3 times, that is, stop calling after 3 successful calls.
在特殊的情况下，如果在催缴中用户一直不接听，可以设置呼叫的最高次数，系统可以循环呼叫到一定次数后停止对该用户的催缴，此次数一般设置一般为1到20次之间。在这种情况下，超过最高次数后，并不返回步骤502，而是直接结束催缴流程，输出催缴信息报告。In special cases, if the user has not answered during the call, the maximum number of calls can be set, and the system can stop calling the user after a certain number of calls. The number of calls is usually set between 1 and 20 times. between. In this case, after the maximum number of times is exceeded, instead of returning to step 502, the process of calling for payment is ended directly, and a report for calling for payment is output.
步骤507，结束催缴流程，输出催缴信息报告。Step 507, end the call process, and output a call information report.
该催缴信息报告，可以包括催缴成功信息、催缴次数、每次催缴时间和被叫用户信息等。The call information report may include call success information, call times, time of each call, and called user information.
即，无论是正常的达到了催缴成功次数结束催缴流程，还是未接通的情况下，达到了催缴呼叫的设定最高次数而结束催缴流程，都认为是催缴完成，输出催缴信息报告。That is to say, whether it is normal to end the call process when the number of successful call calls is reached, or when the call process is not connected, the set maximum number of call calls is reached and the call process is ended, it is considered that the call is completed, and the output call Pay the information report.
在完成催缴流程后，对满足条件的用户，就可以按照需要，进行停机处理。After completing the collection process, users who meet the conditions can be shut down as needed.
本发明实施例提供的用户欠费催缴方法，由于将催缴装置内置于交换中心，催缴装置不需要单独建设，节约建设成本；不需要将欠费数据从欠费数据库导入催缴装置，数据的获取和维护比较容易；而由此带来流程上的一些改变，使得催缴完成后自动实现对用户停机，提高了效率。In the user arrears reminder method provided by the embodiment of the present invention, since the reminder device is built into the exchange center, the reminder device does not need to be built separately, saving construction costs; it is not necessary to import the arrears data from the arrears database into the reminder device, Data acquisition and maintenance are relatively easy; and some changes in the process brought about by this make it possible to automatically shut down the user after the reminder is completed, which improves efficiency.
虽然通过参照本发明的某些优选实施方式，已经对本发明进行了图示和描述，但本领域的普通技术人员应该明白，可以在形式上和细节上对其作各种改变，而不偏离本发明的精神和范围。Although the present invention has been illustrated and described with reference to certain preferred embodiments thereof, it will be understood by those skilled in the art that various changes in form and details may be made therein without departing from the present invention. The spirit and scope of the invention.
Claims (11)
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| CN 200710073313CN101039351A (en) | 2007-02-13 | 2007-02-13 | Method and system for shutdown and calling up user owing due and pursuing device |
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Cited By (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102170585A (en)* | 2011-03-21 | 2011-08-31 | 北京互信通科技有限公司 | Dunning method, device and system in television network |
| CN105376380A (en)* | 2015-11-24 | 2016-03-02 | 国网安徽省电力公司芜湖供电公司 | Voice dial control system and control method thereof |
| CN104469045B (en)* | 2014-12-18 | 2016-08-24 | 北京首信科技股份有限公司 | The system and method for defaulting subscriber's self-help charging in telecommunications 3G mobile network |
| CN106534599A (en)* | 2016-12-05 | 2017-03-22 | 国网冀北电力有限公司唐山供电公司 | Method for reducing complaint rate of service quality based on voice reply system |
| CN109120808A (en)* | 2018-09-04 | 2019-01-01 | 湖北文理学院 | A kind of shutdown fee payment method and device |
| CN112444467A (en)* | 2019-09-05 | 2021-03-05 | 深圳迈瑞生物医疗电子股份有限公司 | Cleaning method, blood cell analyzer and storage medium |
| CN113657901A (en)* | 2021-07-23 | 2021-11-16 | 上海钧正网络科技有限公司 | Method, system, terminal and medium for managing collection of owing user |
| CN113676606A (en)* | 2021-08-23 | 2021-11-19 | 中国联合网络通信集团有限公司 | Shutdown method and equipment |
| CN114584935A (en)* | 2020-11-30 | 2022-06-03 | 中国移动通信集团河南有限公司 | Method, device and electronic device for sending short message during user downtime |
| CN116193382A (en)* | 2023-02-20 | 2023-05-30 | 中国联合网络通信集团有限公司 | Service reminder method, device, electronic device and storage medium |
- 2007
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN102170585A (en)* | 2011-03-21 | 2011-08-31 | 北京互信通科技有限公司 | Dunning method, device and system in television network |
| CN104469045B (en)* | 2014-12-18 | 2016-08-24 | 北京首信科技股份有限公司 | The system and method for defaulting subscriber's self-help charging in telecommunications 3G mobile network |
| CN105376380A (en)* | 2015-11-24 | 2016-03-02 | 国网安徽省电力公司芜湖供电公司 | Voice dial control system and control method thereof |
| CN105376380B (en)* | 2015-11-24 | 2018-09-04 | 国网安徽省电力公司芜湖供电公司 | Phonetic dialing control system and its control method |
| CN106534599A (en)* | 2016-12-05 | 2017-03-22 | 国网冀北电力有限公司唐山供电公司 | Method for reducing complaint rate of service quality based on voice reply system |
| CN109120808A (en)* | 2018-09-04 | 2019-01-01 | 湖北文理学院 | A kind of shutdown fee payment method and device |
| CN112444467A (en)* | 2019-09-05 | 2021-03-05 | 深圳迈瑞生物医疗电子股份有限公司 | Cleaning method, blood cell analyzer and storage medium |
| CN114584935A (en)* | 2020-11-30 | 2022-06-03 | 中国移动通信集团河南有限公司 | Method, device and electronic device for sending short message during user downtime |
| CN114584935B (en)* | 2020-11-30 | 2023-08-15 | 中国移动通信集团河南有限公司 | A short message sending method, device and electronic equipment during user downtime |
| CN113657901A (en)* | 2021-07-23 | 2021-11-16 | 上海钧正网络科技有限公司 | Method, system, terminal and medium for managing collection of owing user |
| CN113657901B (en)* | 2021-07-23 | 2024-04-16 | 上海钧正网络科技有限公司 | Method, system, terminal and medium for managing fee owed users |
| CN113676606A (en)* | 2021-08-23 | 2021-11-19 | 中国联合网络通信集团有限公司 | Shutdown method and equipment |
| CN113676606B (en)* | 2021-08-23 | 2022-08-16 | 中国联合网络通信集团有限公司 | Shutdown method and apparatus |
| CN116193382A (en)* | 2023-02-20 | 2023-05-30 | 中国联合网络通信集团有限公司 | Service reminder method, device, electronic device and storage medium |
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