TheCorporation offers threedifferent types of support contract. If you have specificrequirements not addressed by any of these plans, or need formore information, please contact us atsales@openssl.org to discuss custom arrangements.

Enterprise Level Support

Designed for large enterprises utilising OpenSSL extensively inproduct lines or critical infrastructure, covering subsidiaries andallowing customers to add additional platforms to the supportedplatforms list.

Premium Level Support

Designed for businesses utilising OpenSSL extensivelyin product lines or critical infrastructure.

Basic Level Support

Basic technical support for application development shops or endusers.

Enterprise Level Support

• A support contract designed to meet the needs of Enterprise customers
• Covers subsidiaries
• Allows customers to add additional platforms to the support platform list
• Provides extended support for LTS releases beyond the public EOL date for aslong as it remains commercially viable to do so. This includes both versions1.0.2 and 1.1.1
• Extended support includes provision of security fixes
• US$175,000 annually

The Enterprise support plan is tailored for large enterprises that not only useOpenSSL as an essential component across multiple products or product lines butalso require comprehensive support that includes their subsidiaries and additionalplatforms. This plan is ideal for enterprises with a capable in-house technicalteam that seeks cost-effective, direct engagement with OpenSSL authors andmaintainers for extensive and specialized support needs.

Premium Level Support

• A support contract designed to meet the needs of medium sized businesses
• Provides extended support for LTS releases beyond the public EOL date for aslong as it remains commercially viable to do so. This includes both versions1.0.2 and 1.1.1
• Extended support includes provision of security fixes backported to olderreleases
• US$65,000 annually

The Premium support plan is intended for medium-sized businesses that utilizeOpenSSL as a crucial component within their products or product lines. This planoffers essential support services and direct access to OpenSSL maintainers,making it a cost-effective solution for businesses with proficient in-housetechnical staff that may not have specific expertise in cryptography or OpenSSL.

Basic Level Support

• Email response
• Limit of one Service Request per month
• One Support Administrator
• US$25,000 annually

This plan is designed for the medium to small business relying onstandard OpenSSL for significant products or services and lackinginternal resources for effectively addressing all operational andapplication development issues.