Resident Services
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 Resident Services after being upgraded  Inside Resident Services after being upgraded | ||||||
| Function | Island settings | |||||
|---|---|---|---|---|---|---|
| Services | Nook Stop Recycle box Bulletin Board Construction Consultation Civic Consultation | |||||
| Staff | Tom Nook Timmy and Tommy(beforeNook's Cranny open) Isabelle(after upgrading to building) | |||||
| Opening Hours | All day[nb 1] | |||||
| Main appearances | ||||||
| Other appearances | ||||||
Names in other languages 案内所 服务处 服務處 안내소 Bureau des résidents Bureau des résidents Oficina de gestión vecinal Oficina de gestión vecinal Centro servizi Бюро услуг Servicecenter Servicebalie | ||||||
Resident Services is a location inAnimal Crossing: New Horizons, serving as the hub where the island's civic duties are conducted. Thebulletin board and thetown'splaza are located outside. It replaces thetown hall from prior games.
Initially the Resident Services consists of a small tent whereTom Nook resides withTimmy and Tommy. Tom Nook provides home upgrades and hosts seminars on item customization. Timmy can buy and sell items with the player. Tommy gives the player tips for living on the island. The tent consists of arecycle box for unwanted items, aDIY workbench for crafting and customizing items and theNook Stop. A large bonfire is situated in front of the tent in a dirt plaza. Tom Nook provides the daily island broadcast when loading the town.
After the island has five residents, the Resident Services tent will upgrade into a fully constructed building resembling the town hall of previous games. The Bulletin Board will visually upgrade to a fancier design and aflag will be hoisted outside.Isabelle will arrive on the island and begin working here, having been hired due to her extensive operational experience. Isabelle takes over hosting the island broadcast from Tom Nook and also provides civic services. A large paved plaza is installed outside of the building where events are hosted and traveling characters will periodically appear. At this point, Timmy and Tommy will no longer work here, as they will open ashop in town.
During certain days in which Isabelle remains outside for events, Resident Services are open but the Civic Consultation Counter remains closed for the day, with only Construction Consultation as the only service available on the day the event takes place. Resident Services is closed during theCountdown, as the entrance is blocked by the countdown timer. Additionally, Civic Consultation Counter will be unavailable duringFireworks Show since Isabelle will be outside it.
Features[edit]
Construction Consultation Counter[edit]
- What should I do? — tells the player what to do beforeK.K. Slider arrives.
- Let's talk homes. — This option appears if the player has theHappy Home Paradise DLC and appears after building the 30th vacation home to ensure the player's option box isn't too big.
- About my home... — lets players edit the parts of their homes that they can't edit alone. This option replaces "Let's talk homes." if theHappy Home Paradise DLC isn't installed or if the player has not built their 30th vacation home.
- I want to expand. — provides the player options for physically expanding theirhouse.
- I want to customize. — offers a variety of design features that can be purchased to customize the appearance of the player's house.
- I want to relocate. — allows the player to move their home to another location on the island.
- A resident's home. — allows the player to decorate a villager's house. The option is available if the player has theHappy Home Paradise DLC and is unlocked after the player finishes building the 30th vacation home. The player needs to pay
9,000Bells to decorate the villager's house.
- About my home... — lets players edit the parts of their homes that they can't edit alone. This option replaces "Let's talk homes." if theHappy Home Paradise DLC isn't installed or if the player has not built their 30th vacation home.
- Let's talk infrastructure. — provides the player options to modify the infrastructure of the island.
- Sell some land. — allows the player to reserve some land for future villagers to move in.
- About bridges/inclines. — provides the player options to build or demolish bridges or inclines/ramps.
- Let's build a bridge. — allows the player to build one of eight bridges (ten if thePro Construction License is purchased).
- Let's make an incline. — allows the player to build one of eight inclines/ramps (ten if the Pro Construction License is purchased).
- Demolish something. — provides the player options from the current bridges/inclines to remove COMPLETELY. (This can't be undone!)
- I want layout changes. — allows the player to relocate other residents' homes, the shop, the museum, or the campsite, except for theairport for a fee of 10,000Bells.
Civic Consultation Counter[edit]
- Let's talkisland evals. — the player can learn about the current image of the island.
- Review island features. — This option appears the day afterK.K. Slider arrives to ensure the player's option box isn't too big.
- Change theisland tune. — the island's tune can be edited from here.
- Change theisland flag. — the design of the island's flag can be customized.
- Discussordinances. - the player can choose which ordinance fits the island. The option is available the day after K.K. Slider arrives. The player needs to pay 20,000Bells to enact/cancel ordinances.
- Discuss a resident. — the player can report villagers here to reset their clothing, catchphrase, or house interior (the latter option requires theHappy Home Paradise DLC and is unlocked after the player completes the 30th vacation home.Isabelle will not tell the player this feature is unlocked directly and will only tell the player inIsland Life 101.)
Workbench[edit]
- Let'scraft! — allows the player to craft items from scratch using materials.
- Customize something. — provides options to customize the visual appearance offurniture andtools.
Recycle box[edit]
- Main article:Recycle box
The recycle box functions similarly to its appearance in previous games. Items will periodically be deposited in the bin for the player to take, usually after construction has been completed on the island. Unlike previous games, items cannot be disposed of in the bin. A waste bin furniture item must be used to throw away items.
Nook Stop[edit]
- Main article:Nook Stop
The Nook Stop is a multi-functional machine that allows players to redeemNook Miles for rewards, access theNook Shopping catalog, and features an integratedAutomatic Bell Dispenser. Once per day, the player is awarded with bonus daily miles for accessing the Nook Stop.
- RedeemNook Miles — allows the player to redeem their miles for a special item that is only found at the Nook Stop. The player can only access this feature when upgraded toNook Miles+.
- Nook Shopping — allows the player to buy items withbells from a list of common items, as well as aWet suit and a song.
- ABD — allows the player to pay off theirloan if they have one, or deposit and withdrawbells.
- InviteAmiiboCamper — Use one of your Animal CrossingAmiibo to invite avillager. You cannot useE-Reader cards.
- Sign off — end thesession.
Item list[edit]
The following items can be purchased fromTimmy beforeNook's Cranny is built.
Furniture inAnimal Crossing: New Horizons
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Staff[edit]
Tom Nook
CEO of Nook Inc.
Timmy and Tommy
Assistants (prior to opening ofNook's Cranny)
Isabelle
Assistant (upgraded building)
Gallery[edit]
Resident Services before being upgraded
Opening ceremony of the Resident Services building
Map icon (tent)
Small map icon (tent)
Map icon (building)
Small map icon (building)
Isabelle receives a villager complaint from the player
Isabelle announces about her parents
The player after requesting Isabelle to change the flag
Isabelle is seen dusting
Isabelle announcing her sock was found
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Trivia[edit]
- Theflowers displayed in a pot onIsabelle's side of the counter of Resident Services are seasonal:orange tulips are seen inspring,red roses during thesummer,pink cosmos infall, andblue pansies inwinter.
- The mat on the Construction Consultation Counter features an image of thehouse customization screen, and the mat on the Civic Consultation Counter features an image of themap screen.
Names in other languages[edit]
 | 案内所 An'naisho | Information Office |
 | 안내소 Annaeso | Information Bureau |
 | 服务处 Fúwù chù | Service Office |
 | 服務處 Unknown | Service Office |
 | Бюро услуг Byuro uslug | Service Bureau |
 | Servicebalie | Service Counter |
 | Servicecenter | Service Center |
 | Oficina de gestión vecinal | Neighborhood Management Office |
 | Bureau des residents | Residents' Office |
 | Centro servizi | Service Center |
Notes[edit]
- ↑Except December 31
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