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19 best project management software for 2025

As two of the most popular project management software solutions on the market, Wrike and Asana are both good options. Wrike, a work management platform, allows...

Alicia Schneider|13 min read

Is your business stuck in a rut, carrying out the same processes day after day because “that’s just the way we do things around here”? Unfortunately, stale...

Rebecca Noori|19 min read

As a real estate professional, you likely spend most of your time on repetitive tasks like qualifying leads, scheduling viewings, or writing property descriptions. What...

Stephanie Trovato|23 min read

Artificial intelligence creates enormous opportunities for businesses, but it also introduces risks traditional methods can’t fully cover. AI systems constantly...

Stephanie Trovato|13 min read

Optimistic executives and employees believe their organizations are aligned around a shared vision, but research suggests there’s room for improvement. Harvard...

Stephanie Trovato|23 min read

Enterprise project management is evolving faster than ever. With shifting priorities, tighter deadlines, and increasing complexity, teams need smarter solutions to stay...

Stephanie Trovato|14 min read

Businesses are under constant pressure to achieve more with less. They must continuously upskill their employees even though they can’t spare the hours for training....

Rebecca Noori|18 min read

You can’t butter your toast until you’ve toasted the bread. Nor can you install the windows of a house until the walls are up. Each of these tasks is...

Rebecca Noori|16 min read

We all know the feeling of when businesses are not running efficiently.It’s stressful, it’s frustrating, and it wastes our precious time. But running a sales team...

monday.com|12 min read

Zoho CRM is a popular software that many businesses rely on to manage contacts, leads, and sales. It offers great AI features, plenty of automation tools, and a...

Alicia Schneider|3 min read

There’s almost no area of a business that artificial intelligence (AI) hasn’t reached. When it comes to customer support and building the perfect journey, some users...

Alicia Schneider|2 min read

The nature of CRM software is connecting businesses to their customers, but for B2C teams, choosing the right CRM couldn’t be more important. Unlike B2B teams that...

Alicia Schneider|15 min read

B2B sales often involve long processes and a lot of back and forth, but the feeling when your sales team closes a hard-earned deal is exhilarating. The right CRM for...

Alicia Schneider|15 min read

CRMs have become the preferred tool of sales and service teams across industries, helping them track and organize leads and customer interactions. However, a lot of...

Alicia Schneider|17 min read

Program Increment (PI) Planning is a cadence-based event that aligns all Agile Release Train (ART) teams to the same mission and vision. It’s a crucial element of...

David Hartshorne|15 min read

Technical leaders wear many different hats: they’re the go-to person for technical problem solving, they ensure their team’s happiness and growth, and they deliver...

Alicia Schneider|11 min read

As the name implies, rapid application development (RAD) focuses on quick, iterative development for new software products. Rather than delivering a final product in its...

Alicia Schneider|10 min read

Development velocity is a key driver for efficient, fast-paced product development. It measures how effectively teams move from concept to release, directly impacting...

Stephanie Trovato|13 min read

The software development process is complex, involving many moving parts, unexpected technical challenges, and cross-team dependencies. Central to navigating this...

monday.com|8 min read

In the growing field of software development, developers face the difficult task of creating clean code that effectively brings ideas to life. Entire organizations rely...

Danielle Tawfik|17 min read

In 2013, US retailer Walmart lost an estimated $3 billion in sales due to out-of-stock merchandise. The company blamed poor weather, tax pressures, and a struggling...

Rebecca Noori|3 min read

Service management is the hidden engine behind every successful business, keeping operations running smoothly while supporting both employees and customers. But as...

Rebecca Noori|8 min read

Global data creation will hit 181 zettabytes this year. Enterprise IT systems are responsible for a huge share of this data in the form of logs, metrics, events,...

Rebecca Noori|5 min read

Just a few years ago, the concept of an AI assistant was still a far-fetched idea — only something you’d see in a sci-fi movie. And while our perceived vision of...

Danielle Tawfik|10 min read

Imagine you’re in an important Zoom call, one where you’re giving a presentation you’ve been working on all week. But suddenly, as you’re speaking, you notice...

Danielle Tawfik|11 min read

For many companies, help desk and customer service software is a huge investment. Some teams are so used to their existing systems they don’t want to update them,...

Alicia Schneider|3 min read

Do your daily operations genuinely reflect your big-picture vision? Strategic execution translates your company’s long-term goals into everyday actions, ensuring...

Stephanie Trovato|14 min read

Zendesk has become a staple of customer service software, with thousands of customers touching countless industries. The platform helps organizations maximize client...

Alicia Schneider|2 min read

Organizations pour resources into defining their goals — the broad directions guiding long-term decisions. But to achieve those goals, your teams need clear,...

Stephanie Trovato|17 min read

ServiceNow is a staple in the world of IT service management (ITSM). The cloud-based platform offers robust AI and automation tools that allow organizations to improve...

Alicia Schneider|3 min read

Successful enterprise companies are built on clear, sequential workflows that run like clockwork and deliver customer value and drive profitability. But the sheer...

Rebecca Noori|3 min read

Clear expectations are the foundation of any healthy business relationship or agreement. This is especially apparent for service providers, as their success is often...

Danielle Tawfik|12 min read

Facilities service management can sometimes feel like a juggling act. Facilities managers are running countless procedures simultaneously, like tracking incoming service...

Alicia Schneider|2 min read

Gathering leads is only half the battle. Once you’ve successfully gotten a new lead, you want to first do a bit more research into each one before immediately reaching...

Alicia Schneider|10 min read

Companies can receive hundreds of service requests at a time, and if not managed carefully, these requests can turn into a liability. With a service request management...

Alicia Schneider|11 min read

Artificial intelligence in customer service has come a long way in the last few years alone to power modern customer experiences and improve service levels across a...

Alicia Schneider|11 min read

Nobody wants to wait on hold for a service agent to pick up, or worse, send an email to customer service for an issue only to see the response time is days. Customers...

Alicia Schneider|13 min read

Artificial intelligence (AI) is bringing all kinds of productivity hacks to different work tools and software we use, cutting out redundant manual work and replacing it...

Alicia Schneider|10 min read

Customer service teams rely on ticketing systems to handle and sort incoming customer requests. Traditional ticketing systems require a lot of human intervention to sort...

Alicia Schneider|11 min read

These days, the first place customers look at a car is online. Compared to walking into a dealership and interacting with a sales team, this makes it more challenging...

Alicia Schneider|10 min read

Sending quotes might seem straightforward, but for a quote to turn into a sale, there’s a lot that goes on behind the scenes between creation, quote revision, and a...

Alicia Schneider|10 min read