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Capacity Exchange/FAQ

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Here you can find Frequently Asked Questions.

What is the Capacity Exchange?

Document that organizes existing information about the Capacity Exchange project

It is an accessible, beautifully designed, multi-language, and user-friendly solution to look for and connect to peer wikimedians who are willing to share skills, abilities, or services.

The CapX platform is the place where all the user groups, initiatives, programs, and users converge and, at the same time, from where they all part. It is the place to find the best match for your needs, someone who can have your back and help you figure out how to handle your issues—be they technical, social, or even organizational needs.

On CapX you find the help to build your capacities in the way that better suits all the parties involved. You can discuss the ways of connecting through our message feature or ask for the help of a peer support program – it's up to you. You can see more about the connection possibilities onthis visual representation we made for you.

How does it connect to Wikimedia projects?

Capacity Exchange uses Wikimedia projects as its primary data source. Most of CapX's database consists of relationships between links from Wikidata, Wikimedia Commons, and others. This makes CapX an organized display of the information spread across Wikimedia projects, in a searchable format that can be linked to skills and abilities of the Capacity Directory.

CapX chose to rely on the strength and solidity of Wikimedia projects and their communities envisioning data security and the maintenance of user and organization information. It is running on theWikimedia Cloud Services, specifically atToolforge. The platform is multilanguage, by being connected toTranslateWiki platform, and complies with the privacy and security settings of Wikimedia projects (See CapX Privacy Policy here). To learn more about these technical choices, visitCapX's documentation.

How can I connect with other users?

Visual representation of CapX's connection possibilities. Seeit here.

The goal of the CapX tool is to map capacities and pair those who are willing to share with those who wish to learn. While the tool facilitates the matching between these parties, the exchange must take place outside of it.

Wikimedians can share with their peers in any way that works best for them, or they can look for peer support initiatives, such asLet's Connect andVolunteer Supporters Network.

Despite this, the tool does offer a channel for exchange between peers: the messaging service. Messages are sent through Meta-Wiki and, therefore, offer the same privacy and options.

To access the feature, click on the hamburger menu in the upper right corner of the screen and selectMessages, or go directly tocapx.toolforge.org/message. You can also access this page by clicking on theLet's talk button located at the bottom of a user's profile page.

Go to theCapacity Exchange User Guide to see more information about it.

How is this being coordinated with past, existing, and future capacity-building efforts?

We are constantly reaching out to existing initiatives to assess their assets, needs, and perspectives on skill development. Our goal is to incorporate their input into the development of the platform as much as possible.

We are officially partnered withLet's Connect andVolunteer Supporters Network, two initiatives related to capacity building and peer support, with whom we work together to improve this area within the movement.

Also, the platform is helping to create a network of people interested in capacity building, enabling strategic development of a larger ecosystem around the topic. We are always open to discussions about potential collaborations and partnerships. Reach out to us at capx(_AT_)wmnobrasil.org.

'How to create a user profile' short tutorial video

How can I create a user profile?

To join the Capacity Exchange platform, you must have a Wikimedia user account, as access to the tool is done through Wikimedia Unified Login.

To create a user profile, go to thecapx.toolforge.org home page, click onJoin for the Exchange! or click onLog in on the menu located at the upper right corner of the page. After logging in to Meta-Wiki and authorizing access to your basic data, you are already registered.

You can then choose to fill out your profile with all the information you want others to find about you. To learn more aboutHow to edit your profile, visit theCapX User Guide.

How can I create an organization profile?

How to create an Organization profile on CapX

All user groups, initiatives, projects, chapters or other entities that want to, can have their organization profile on Capacity Exchange. To create it, they must inform the CapX team of all usernames that should have editing rights. This process is done manually by the CapX team to increase security and prevent malicious edits.

To be added as admins, the indicated users must have already created their profiles on CapX because edits on the organization profile will be made using their individual logins. To learn how to edit the organization profile, go to theCapacity Exchange User Guide.

Can I add a photo to my CapX profile?

Yes. However, profile photos can only be added via Wikidata's items.

If you have a personal item on Wikidata (seeWikidata's notability criteria), make sure to add the same username you use on CapX to your item using theWikimedia username property (P4174).

Then, in yourCapX profile settings, check the option“Display my Wikidata item photograph on profile.”

The Wikidata item associated with your username will be automatically searched and—if found—the related image will be displayed on your CapX user profile.

Please note that creating a Wikidata item requires meetingWikidata's notability policy.

We use Wikidata for profile photos because it is supported by a large and active community of volunteer editors. The CapX team does not have the capacity to review images uploaded directly by users to ensure that they are appropriate, non-offensive, and not incorrectly linked to a different person.

If you don't have a Wikidata item or don't want to relate it to an image, then we are sorry to inform that you will have to use avatars on your CapX user profile.

Why do I need to create an account to access the tool?

You don't need to create an account to access the tool, but you do need it to access all its features.

We have chosen to keep user information accessible only after login as a security measure. While we do not handle non-public user information (except for that entered in the mini bio text – seeCapX Privacy Policy), keeping user data behind the login process makes it harder for web crawlers to access it.

It is important to note that you do not need to provide any information to navigate the tool: just log in using your Wikimedia user account. However, keeping your profile completed and updated will allow you a better experience.

Which information is available to logged-out users?

For security reasons, we choose to keep users data behind the login process. If you read theCapX Privacy Policy and still doesn't want to create your user profile, you still can access thelanding page,the Organization List, andthe Events page.

It's important to note that you can always choose to delete your profile. As we are in compliance with GDPR, when you delete your profile all information is deleted from the database and cannot be recovered.

Can I make suggestions about the existing features?

Of course! CapX is a living tool, constantly evolving and ready to adapt to the different needs of Wikimedians. All suggestions are very welcome and can be made through theBug Reports tool or by email (capx@wmnobrasil.org).

Can I translate the tool to my language?

Yes, please!

We want CapX to be as diverse and accessible as possible, and to achieve this, it is essential that the tool and the project are available in various languages.

  • To translate Meta-wiki pages, simply use the project's translation tool – go ahead!
  • To translate the tool, accessthe project's page on Translatewiki and follow the steps provided by the platform.
  • To translate capacities and their respective descriptions, one has to translate each item on Wikidata and MetaBase. We created astep-by-step tutorial in the User Guide and have provided all the direct links to make it easier.

Why wasn't it built on Meta-Wiki?

The Capacity Exchange project started with avoluntary working group of Wikimedians, following a pitch at aWikimedia European Affiliates meeting.

In theinitial phase of the project, this group of European affiliates conducted extensive research to assess the need for a different platform to develop the tool. They found that Meta-Wiki presented limitations in terms of searchability, information discoverability, and effectiveness as a tool for facilitating individual connections.

The group then formulated the concept, taxonomy, and pilot platform for the Capacity Exchange. Project activities and coordination were transitioned to Wikimedia Brasil in November 2022.


Can I suggest new capacities for the Directory?

Yes, please! The team is open to suggestions for new capacities, and we want the community to feel represented in the available capacities. So please reach out to capx(_AT_)wmnobrasil.org.

The Capacity Exchange’s Capacity Directory was derived from theSkills Directory proposed by the Let’s Connect Peer Program. It was based on community input, which suggested the creation of more general categories for initial connections.

It is worth noting that the team is working with theVolunteer Supporters Network Hub, theEduWiki Hub, and theLanguage Diversity Hub to expand or better define the list in order to include capacities relevant to their areas of work.

What should I do if the tool isn't working properly?

Well, that shouldn't happen.

However, the tool is live and continues to be improved and updated weekly by the technical development team.

Therefore, when you encounter difficulties using the tool, try deleting your history and cache, logging out, and logging back in. This will ensure that your browser is accessing the latest version of the software. If refresing doesn't solve the problem, try changing your browser and device. It is also important to note that, by being hosted on toolforge, the tool is also subject to its eventual instabilities – so try going back latter.

If you still experience issues, you can submit a bug report through the toolcapx.toolforge.org/report_bug or email the team (capx(_AT_)wmnobrasil.org). In this case, remember to mention when the error occurred and which browser and device you were using, as this information can help us find the problem faster.

AccessCapacity Exchange User Guide to see how to report a bug in detail.

Did not find what you were looking for?

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