Build whatyour customers actually want
Capture feedback, understand user needs, and prioritize product work that matters.
Bring the voice of the customer into product development
Bring the voice of the customer into product development
Capture feedback across any customer interaction – from sales calls to support chats – and turn it into a customer request linked to a Linear issue.
Customer Requests is seamlessly integrated with the tools you already use, so you can create requests directly from your support platform, email client, or shared Slack channels.
Customer Requests closes the gap between our product and go-to-market teams. Our Sales and Success orgs now track feature requests at a customer level, and feedback flows directly into our development workflow.
Understand customer needs at scale…
Segment and filter requests by volume, customer status, or revenue to identify the most impactful feature work.
…and in full detail
Requests are directly embedded in the issue description, giving product teams full visibility into what customers are really asking for.