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An official website of the United States government

Travel Advisory Level 3: Reconsider Travel Travel Advisory Level 3: Reissued after periodic review with minor edits.Read More...

U.S. Embassy in Guatemala

Emergency Information for American Citizens

U.S. Citizen Services
U.S. Passports
Notarial Services
Local Resources
Emergency Assistance
Marriage and Children
Federal Programs

Need assistance with U.S. Citizens Services?

Contact us through ourU.S. Citizens Services Navigator.

EMBASSY LOCATION, PARKING, AND SECURITY INFORMATION

The U.S. Embassy is located at Boulevard Austriaco 11-51, Zone 16, Guatemala City.  There is no public parking at the U.S. Embassy.  However, there are several commercial parking facilities within walking distance and a drop-off and pick-up area in front of the U.S. Embassy.  Please arrive on time for your appointment.  If you arrive late by 15 minutes or more, you may be asked to reschedule your appointment.  In addition, please ensure that you bring requisite funds for payment of the fees, the typed and printed application form completely filled out, and all required supporting documents.  If you arrive with incomplete forms or insufficient funds to pay the fees, you may be asked to reschedule your appointment. 

Because the U.S. Embassy is a secure facility, certain items such as cell phones, smart watches, and large bags may not be brought into the U.S. Embassy.  Please click here for security informationand a full list of prohibited items when entering the U.S. Embassy.  There is no facility at the U.S. Embassy to store prohibited items, so please make necessary arrangements prior to entering.

Schedule an Appointment

About the Consular Section

The Consular Section is committed to the protection of U.S. citizens at home and abroad. We protect U.S. borders by facilitating travel for legitimate visa applicants while screening out persons who might do us harm or are otherwise ineligible for a visa under U.S. immigration laws. We ensure the safety and welfare of U.S. citizens living or traveling overseas by providing both routine and emergency services. At all times, we strive to provide quality service consistent with U.S. laws and regulations.

The Consular Section is open from 7:00 am to 4:30 pm Monday through Thursday, and 7:00 am to 12:00 pm on Friday (except onU.S. and Guatemalan holidays).

In an emergency, U.S. Embassy personnel are not first responders.  Guatemala has a dedicated tourist assistance program (calledASISTUR) whose sole mission is to assist and protect foreign tourists in Guatemala.  ASISTUR provides additional security and tourist police (DISETUR) in locations frequented by tourists, such as Antigua and Lake Atitlán.  ASISTUR’s emergency call center – staffed with Spanish and English speakers – may be contacted 24/7 by calling 1500 from a Guatemalan phone number or (502) 2290-2810.  You may also contact ASISTUR by WhatsApp at +502-5188-1819.

U.S. Passports

Visit our page of step by step instructions on how to apply for a U.S. passport

U.S. Passports

Notarial Services

Information about notarial services, authentications of documents, apostilles, and electronic notarizations.

Notarial Services, Authentications, and Apostilles

Local Resources

The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.

Legal assistance

The U.S. Embassy maintains a referential list of attorneys in Guatemala. The list includes professional credentials, areas of expertise, fee structures (including pro bono), and language proficiency, all of which are provided directly by the lawyers.

If you are involved in a criminal matter as a defendant, and you do not have the financial resources to retain an attorney, you are entitled to have a defense attorney appointed by the Public Defense Institution (Instituto de la Defensa Pública Penal) at no cost.

Read More
Medical Resources

The Embassy maintains referral lists of medical providers in Guatemala. The lists include hospitals, laboratories and pharmacies, as well as medical, dental and veterinary service providers. There is also health information and vaccinations for travel to Guatemala, air ambulance companies, and DNA testing information.

Read More
Certified Translators

The U.S. Embassy maintains a referential list of certified translators in Guatemala.

Read More
Tax Consultants

The U.S. Embassy maintains a referential list of tax consultants.

Read More
Guatemalan Residence and Work Permits

Learn more about how to apply for temporary or permanent residence or a work permit in Guatemala.

Read More

Legal assistance

The U.S. Embassy maintains a referential list of attorneys in Guatemala. The list includes professional credentials, areas of expertise, fee structures (including pro bono), and language proficiency, all of which are provided directly by the lawyers.

If you are involved in a criminal matter as a defendant, and you do not have the financial resources to retain an attorney, you are entitled to have a defense attorney appointed by the Public Defense Institution (Instituto de la Defensa Pública Penal) at no cost.

Read More

Medical Resources

The Embassy maintains referral lists of medical providers in Guatemala. The lists include hospitals, laboratories and pharmacies, as well as medical, dental and veterinary service providers. There is also health information and vaccinations for travel to Guatemala, air ambulance companies, and DNA testing information.

Read More

Certified Translators

The U.S. Embassy maintains a referential list of certified translators in Guatemala.

Read More

Tax Consultants

The U.S. Embassy maintains a referential list of tax consultants.

Read More

Guatemalan Residence and Work Permits

Learn more about how to apply for temporary or permanent residence or a work permit in Guatemala.

Read More

Additional Information and Resources

Bringing a Weapon to Guatemala

The U.S. Embassy strongly discourages U.S. citizens from bringing weapons to Guatemala. It is a crime for a foreigner to bring a weapon or ammunition to Guatemala without receiving authorization from the Government of Guatemala BEFORE you travel to Guatemala. To request authorization, please visit this website: https://www.digecam.mil.gt/web/ (only in Spanish). If you arrive in Guatemala with a weapon or ammunition without pre-authorization, you will be detained, and your weapon and ammunition will be confiscated.

Read More
Background Checks and Fingerprints

Learn more about how to request criminal records for U.S. citizens abroad, how to request a FBI criminal record check, and where to get fingerprinted in Guatemala.

Read More
U.S. Vital Records (Birth, Death, Marriage)

Links to U.S. state vital records authorities to request birth, death, and marriage certificates.

Read More
Driver Licenses

Learn about what kind of drivers licenses may be used in Guatemala by foreigners.

Read More

Bringing a Weapon to Guatemala

The U.S. Embassy strongly discourages U.S. citizens from bringing weapons to Guatemala. It is a crime for a foreigner to bring a weapon or ammunition to Guatemala without receiving authorization from the Government of Guatemala BEFORE you travel to Guatemala. To request authorization, please visit this website: https://www.digecam.mil.gt/web/ (only in Spanish). If you arrive in Guatemala with a weapon or ammunition without pre-authorization, you will be detained, and your weapon and ammunition will be confiscated.

Read More

Background Checks and Fingerprints

Learn more about how to request criminal records for U.S. citizens abroad, how to request a FBI criminal record check, and where to get fingerprinted in Guatemala.

Read More

U.S. Vital Records (Birth, Death, Marriage)

Links to U.S. state vital records authorities to request birth, death, and marriage certificates.

Read More

Driver Licenses

Learn about what kind of drivers licenses may be used in Guatemala by foreigners.

Read More

Emergency Assistance

Arrest of a U.S. Citizen

The Department of State assists U.S. citizens imprisoned overseas and works to ensure their fair and humane treatment. The U.S. Embassy strongly recommends that you hire an attorney in the event that you are arrested or charged with a crime.

In order for the U.S. Embassy to be permitted to communicate with your attorney, we will request that you send us written consent under thePrivacy Act. Please contactAmCitsGuatemala@state.gov (starting the subject line with E12) to let us know immediately that you have been arrested or charged with a crime, provide your attorney’s name and contact information, and submit a signed consent form under the Privacy Act. Click the “Local Attorneys” link below for a referential list of attorneys in Guatemala.

Local Attorneys
Death of a U.S. Citizen

The Department of State helps the family and friends of U.S. citizens who die abroad. Learn more about what happens when a U.S. citizen dies overseas, what are the local customs and procedures, and how the U.S. Embassy records the death.

Learn More
Financial Help and Repatriation Loans

Destitute U.S. citizens may be eligible for a loan from the U.S. government to travel to the United States. Repatriation loans must be paid back to the U.S. government. Your U.S. passport will be limited at the time the loan is issued and in most cases you will not be issued a new passport until the loan is paid in full. Contact us for more information.

Learn More
International Parental Child Abduction

The Department of State’s Office of Children’s Issues works to resolve and prevent cases of international parental child abduction and to help children and families involved in abduction cases. For more information, see our international parental child abduction page on travel.state.gov.

Learn More
Victims of Crime

When a U.S. citizen is the victim of a crime overseas, he or she may suffer from physical, emotional or financial injuries. It can be more difficult because the victim may be in unfamiliar surroundings, and may not know the local language or customs.

Learn More About How We Can Help

Arrest of a U.S. Citizen

The Department of State assists U.S. citizens imprisoned overseas and works to ensure their fair and humane treatment. The U.S. Embassy strongly recommends that you hire an attorney in the event that you are arrested or charged with a crime.

In order for the U.S. Embassy to be permitted to communicate with your attorney, we will request that you send us written consent under thePrivacy Act. Please contactAmCitsGuatemala@state.gov (starting the subject line with E12) to let us know immediately that you have been arrested or charged with a crime, provide your attorney’s name and contact information, and submit a signed consent form under the Privacy Act. Click the “Local Attorneys” link below for a referential list of attorneys in Guatemala.

Local Attorneys

Death of a U.S. Citizen

The Department of State helps the family and friends of U.S. citizens who die abroad. Learn more about what happens when a U.S. citizen dies overseas, what are the local customs and procedures, and how the U.S. Embassy records the death.

Learn More

Financial Help and Repatriation Loans

Destitute U.S. citizens may be eligible for a loan from the U.S. government to travel to the United States. Repatriation loans must be paid back to the U.S. government. Your U.S. passport will be limited at the time the loan is issued and in most cases you will not be issued a new passport until the loan is paid in full. Contact us for more information.

Learn More

International Parental Child Abduction

The Department of State’s Office of Children’s Issues works to resolve and prevent cases of international parental child abduction and to help children and families involved in abduction cases. For more information, see our international parental child abduction page on travel.state.gov.

Learn More

Victims of Crime

When a U.S. citizen is the victim of a crime overseas, he or she may suffer from physical, emotional or financial injuries. It can be more difficult because the victim may be in unfamiliar surroundings, and may not know the local language or customs.

Learn More About How We Can Help

Marriage and Children

Consular Report of Birth Abroad (CRBA)

Learn more about how U.S. citizens may transmit U.S. citizenship to their children who were born abroad.

Learn More
Getting Married in Guatemala

Learn more about what are the requirements for a foreigner to get married in Guatemala.

Read More
Intercountry Adoption

Neither Guatemala nor the United States is approving or processing new international adoptions to the United States at this time. The only adoptions that the Embassy is currently processing are those adoption requests that were filed before December 31, 2007 and left unfinished when Guatemala joined the Hague Convention.

If you would like information about adoptions, please contact us via e-mail atAdoptGuatemala@state.gov.

Frequently Asked Questions (FAQs) about Transition Cases and the Hague Adoption Convention

Read More

Consular Report of Birth Abroad (CRBA)

Learn more about how U.S. citizens may transmit U.S. citizenship to their children who were born abroad.

Learn More

Getting Married in Guatemala

Learn more about what are the requirements for a foreigner to get married in Guatemala.

Read More

Intercountry Adoption

Neither Guatemala nor the United States is approving or processing new international adoptions to the United States at this time. The only adoptions that the Embassy is currently processing are those adoption requests that were filed before December 31, 2007 and left unfinished when Guatemala joined the Hague Convention.

If you would like information about adoptions, please contact us via e-mail atAdoptGuatemala@state.gov.

Frequently Asked Questions (FAQs) about Transition Cases and the Hague Adoption Convention

Read More

Federal Programs

Internal Revenue Service (IRS)

If you are a U.S. citizen or lawful permanent resident in the United States (green card holder), you are responsible for filing your federal income taxes while abroad. The Internal Revenue Service (IRS) website provides useful information such as frequently asked tax questions and how to apply for an Individual Taxpayer Identification Number (ITIN).

Read More
Selective Service

If you are a dual U.S. citizen or a U.S. citizen living outside the United States, you may register with the Selective Service System.

Read More
Social Security

If you live in Guatemala and have questions about services offered by the Social Security Administration (SSA), you should contact the regional Federal Benefits Unit (FBU) in Costa Rica. For more information about the services they offer and how to contact them, please visit :https://cr.usembassy.gov/contact/#fbu

For complete information about the services SSA provides overseas, please visit SSA’s webpageService Around the World.

Read More
Veterans' Affairs (VA)

U.S. military, veterans, and their beneficiaries may apply for benefits through the U.S. Department of Veterans Affairs website. The Federal Benefits Unit in Costa Rica can also help veterans and their beneficiaries who have questions about their benefits and services.

Read More
Voting from Overseas

Obtain more information on how U.S. citizens may vote from overseas.

Read More

Internal Revenue Service (IRS)

If you are a U.S. citizen or lawful permanent resident in the United States (green card holder), you are responsible for filing your federal income taxes while abroad. The Internal Revenue Service (IRS) website provides useful information such as frequently asked tax questions and how to apply for an Individual Taxpayer Identification Number (ITIN).

Read More

Selective Service

If you are a dual U.S. citizen or a U.S. citizen living outside the United States, you may register with the Selective Service System.

Read More

Social Security

If you live in Guatemala and have questions about services offered by the Social Security Administration (SSA), you should contact the regional Federal Benefits Unit (FBU) in Costa Rica. For more information about the services they offer and how to contact them, please visit :https://cr.usembassy.gov/contact/#fbu

For complete information about the services SSA provides overseas, please visit SSA’s webpageService Around the World.

Read More

Veterans' Affairs (VA)

U.S. military, veterans, and their beneficiaries may apply for benefits through the U.S. Department of Veterans Affairs website. The Federal Benefits Unit in Costa Rica can also help veterans and their beneficiaries who have questions about their benefits and services.

Read More

Voting from Overseas

Obtain more information on how U.S. citizens may vote from overseas.

Read More

Get Travel Alerts

Enroll in the Smart Traveler Enrollment Program (STEP)

Sign up to receive safety and security alerts and other local updates while abroad.

Sign up for STEP

Benefits of STEP

Learn more about the Smart Traveler Enrollment Program.

Learn more about STEP

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statue of liberty

Consular Affairs (CA) is the public face of the Department of State for millions of people around the world. We provide many services, and the most common are listed below.

Visas to the U.S.

Travelers to the U.S. can get visa information and guidance.

U.S. Passport Services

U.S. Citizens overseas can renew passports, replace passports, or apply for new passports.

Notarial Services

Anyone can take advantage of our notarial services.

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The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
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The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
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Emergency Assistance
U.S. Citizens with Emergencies

In an emergency, U.S. Embassy personnel are not first responders. Guatemala has a dedicated tourist assistance program(called ASISTUR) whose sole mission is to assist and protect foreign tourists in Guatemala. ASISTUR provides additional security and tourist police (DISETUR) in locations frequented by tourists, such as Antigua and Lake Atitlán. ASISTUR’s emergency call center – staffed with Spanish and English speakers – may be contacted 24/7 by calling 1500 from a Guatemalan phone number or (502) 2290-2810. You may also contact ASISTUR by WhatsApp at +502-5188-1819.

Here is acomplete list of ASISTUR’s contacts, including by Department.

Emergency Contact – All LocationsGet Travel AlertsInternational Parental Child AbductionArrest of a U.S. CitizenDeath of a U.S. CitizenVictims of CrimeEmergency Financial Assistance

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