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message for question is altered with NLP:#3
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dynasource commentedNov 1, 2016
- message starts with positive feedback
- the reason for closing is directly made clear after that
- it is explained we have special resources specifcally designed for support
- a list is more clear and shows how many alternatives Yii has
- information on reopening is more clearly visible
- the auto message is put at last. Its informative. Having this in the beginning goes at cost of the feeling of having a direct conversation
* message starts with positive feedback * the reason for closing is directly made clear after that * it is explained we have special resources specifcally designed for support * a list is more clear and shows how many alternatives Yii has * information on reopening is more clearly visible * the auto message is put at last. Its informative. Having this in the beginning goes at cost of the feeling of having a direct conversation
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| Please note, that the GitHub Issue Tracker is for bug reports and feature requests only. | ||
| Thank you for your question in our issue tracker. In order for this issue tracker to be effective, | ||
| we ask our community to use our online resources specifically designed for support: |
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better:
In order for this issue tracker to be effective, it should only contain bug reports and feature requests.
We ask our community to use our online resources specifically designed for support instead:
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agreed
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| * [our support forum](http://www.yiiframework.com/forum/) | ||
| * [our IRC chat](http://www.yiiframework.com/chat/) | ||
| * [our Gitter](https://gitter.im/yiisoft/yii2) | ||
| * [our guide](http://www.yiiframework.com/doc-2.0/guide-index.html) |
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"our" sounds weird here. I think the following sounds better:
- The support forum
- The IRC chat room
- The Gitter chat room
- The Definitive Guide to Yii
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yes, thats also better indeed.
good changes in general. |
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| _This is an automated comment, triggered by adding the label `question`._ | ||
| Please note, that the GitHub Issue Tracker is for bug reports and feature requests only. | ||
| Thank you for your question in our issue tracker. In order for this issue tracker to be effective, |
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Thank you for your question. In order for this issue tracker to be effective,
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| Please note, that the GitHub Issue Tracker is for bug reports and feature requests only. | ||
| Thank you for your question in our issue tracker. In order for this issue tracker to be effective, | ||
| we ask our community to use our online resources specifically designed for support: |
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"designed for support" sounds like we're providing paid-degree support. We aren't. It's fully driven by community so we need to state it somehow.
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we ask you to use our community driven support resources instead:
?
dynasourceNov 1, 2016 • edited
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edited
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the intention was to formulate something like: 'we have setup something specifically for support'
I dont like the word setup. 'Design' is better, perhabs there are words thinkable that are even better.
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| * [our guide](http://www.yiiframework.com/doc-2.0/guide-index.html) | ||
| We are happy to help you on the [support forum](http://www.yiiframework.com/forum/), on [IRC](http://www.yiiframework.com/chat/) (#yii on freenode), or [Gitter](https://gitter.im/yiisoft/yii2). | ||
| If you are confident that there really is a bug in the framework, feel free to |
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Is "really" necessary?
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no, should not be there.
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these lines are similar to what it is now
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| We are happy to help you on the [support forum](http://www.yiiframework.com/forum/), on [IRC](http://www.yiiframework.com/chat/) (#yii on freenode), or [Gitter](https://gitter.im/yiisoft/yii2). | ||
| If you are confident that there is a bug in the framework, feel free to | ||
| provide information on how to reproduce the issue. This issue will be closed for now. |
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on how to reproduce the issue → on how to reproduce it
Looks good to me now. |