helpdesk

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A help desk is a resource intended to provide the customer or end user with information and support related to a company’s or institution’s products and services.

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glpi-project /glpi

Star5.6k

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

helpdesk asset-manager inventory ticketing data-center cmdb glpi itsm itil dcim assets-management hacktoberfest itam license-management impact-analysis

UpdatedFeb 19, 2026
PHP

zammad /zammad

Star5.4k

Zammad is a web based open source helpdesk/customer support system.

support javascript ruby rails coffeescript graphql vuejs typescript helpdesk ticketing customer-support zammad customer-care vite

UpdatedFeb 20, 2026
Ruby

freescout-help-desk /freescout

Star4.1k

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

support php zendesk laravel helpdesk ticketing customer-support helpscout ticketing-system help-desk helpdesk-ticketing shared-mailboxes zendesk-alternative osticket-alternative

UpdatedFeb 20, 2026
PHP

miroslavpejic85 /p2p

Sponsor

Star4k

🖥️ P2P Remote Desktop - Portable, No Configuration or Installation Needed.

windows c-sharp chat control remote-control administration helpdesk dotnet p2p remote teamviewer software windows-desktop rdp net remote-desktop vnc remote-access p2p-chat anydesk

UpdatedJun 11, 2024
C#

chaskiq /chaskiq

Star3.5k

A full featured Live Chat, Support & Marketing platform, alternative to Intercom, Drift, Crisp.

react rails chat graphql widget helpdesk chatbot messenger support-ticket knowledge-base livechat webchat messenger-platform tour-guide-app messenger-chatbots newsletter-management livechat-bot livechat-integration

UpdatedSep 23, 2025
TypeScript

Peppermint-Lab /peppermint

Sponsor

Star3k

An open source issue management & help desk solution. A zendesk & jira alternative

react nodejs javascript docker zendesk jira helpdesk notebook nextjs issue-tracker crm self-hosted full-stack knowledge-base ticket-management ticketing-system prisma zoho-crm customer-relationship-management peppermint

UpdatedSep 21, 2025
TypeScript

frappe /helpdesk

Star3k

Modern, Streamlined, Free and Open Source Customer Service Software

javascript python zendesk typescript helpdesk foss issue-tracker ticketing customer-support frappe helpscout ticketing-system vue3

UpdatedFeb 20, 2026
Vue

GerevAI /gerev

Star2.8k

🧠 AI-powered enterprise search engine 🔎

search-engine machine-learning ai helpdesk sysadmin semantic-search-engine confluence enterprise-search similarity-search technical-support tech-support vector-search helpdesk-tools workplace-search chatgpt llama-index

UpdatedDec 29, 2023
Python

helpyio /helpy

Star2.5k

Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email.

support helpdesk forum ticketing knowledge-base hacktoberfest

UpdatedMar 8, 2023
Ruby

abhinavxd /libredesk

Star2.3k

Modern, open source, self-hosted customer support desk. Single binary app.

support golang vue helpdesk conversations customer-support conversation intercom customer-service customer-success ticketing-system customer-support-automation

UpdatedFeb 19, 2026
Go

django-helpdesk /django-helpdesk

Star1.7k

A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.

support tracker python issues django helpdesk tickets cases servicedesk bugs hacktoberfest incidents hacktoberfest2020

UpdatedFeb 12, 2026
Python

polonel /trudesk

Sponsor

Star1.5k

☕ 🌱 Trudesk is an open-source help desk/ticketing solution.

support nodejs javascript issues mongodb helpdesk tickets cases trudesk ticket-management ticketing-system

UpdatedFeb 11, 2026
JavaScript

ivaldi /brimir

Star1.4k

Email helpdesk built using Ruby on Rails and Zurb Foundation

ruby rails ticket helpdesk e-mail

UpdatedDec 22, 2018
Ruby

bestpractical /rt

Star1.1k

Request Tracker, an enterprise-grade issue tracking system

support workflow helpdesk perl bug-tracker issue-tracker customer-support project-management ticket-management ticketing-system issue-management asset-management issue-tracking-system support-tools helpdesk-ticketing

UpdatedFeb 20, 2026
Perl

Combodo /iTop

Star1.1k

A simple, web based CMDB & IT Service Management tool

ticket helpdesk cmdb itsm itil hacktoberfest impact-analysis itop it-services

UpdatedFeb 20, 2026
PHP

devaslanphp /project-management

Star1k

An open source Project management tool based on Laravel and Filament

support open-source php laravel helpdesk chartjs permissions kanban kanban-board filament livewire tailwindcss alpinejs laravel-excel-export laravel-vite filament-notifications filament-tables filament-excel

UpdatedAug 1, 2024
PHP

opensupports /opensupports

Star1k

OpenSupports is a simple and beautiful open source ticket system

support javascript mysql api php helpdesk ticketing customer-support saas webapp customer-care ticketing-system opensupports

UpdatedApr 22, 2024
JavaScript

Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.

support javascript helpdesk perl ticketing customer-support otrs itsm customer-care ticketing-system service-management znuny