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You can obtain an API Key from your[user settings page](https://g.codefresh.io/user/settings).
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>**Note:** Make sure when you generate the token used to authenticate with the CLI, you generate it with*all scopes*.
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>**Note:** access to the Codefresh CLI is only needed once during the Runner installation. After that, the Runner will authenticate on it own using the details provided. You do NOT need to install the Codefresh CLI on the cluster that is running Codefresh pipelines.
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## Troubleshooting
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* **Problem:** You receive an error regarding the provided token or CLI context used for this installation might not have enough permissions.
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* **Solution:** Make sure when you generate the token used to authenticate with the CLI, you generate it with *all scopes*.
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* **Problem:** the cluster does not meet the minimum requirements (Kubernetes 1.10+, required memory/CPU on at least one single node, service account to create ClusterRoleBinding).
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* **Solution:** install on a different cluster
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* **Problem:** Node process crashes during the installation or installation gets stuck on “Executing pipeline.“
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* **Solution:** Try to run the `codefresh runner init` command from a different terminal window or restart your machine and try again.
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* **Problem:** Builds will not run.
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* **Solution:** Check:
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* That there is only one Codefresh Runner per Kubernetes namespace
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* That you selected the correct runtime for the pipeline
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* The CPU/Memory specification in the pipeline settings
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* **Problem:** After installing the runner, your builds are stuck in the "pending" state and if you look at the runner pod logs you get the following message: `HTTP request to Codefresh API rejected. Status-Code: 401`
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* **Solution:** You probably installed the runner in a namespace where there was previously another Codefresh runner. Delete the namespace and install the runner on a new namespace.
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For troubleshooting refer to the [Knowledge Base](https://support.codefresh.io/hc/en-us/sections/4416999487762-Hybrid-Runner)