Tiledesk is the ultimate open-source platform to automate your company with Agentic-AI applications.

Tiledesk offers all you need to build your in-house, enterprise Agentic-AI solutions enabling scalable and fully automated workflows in minutes with the speed of no-code.Ready for real-world use cases across Support, Information Retrieval, Operations and more, with Visual Designer for your automations, multi-agents, multi-channel, Humans In The Loop (HITL), Model Context Protocol (MCP) support,native RAGs,APIs and more.

Use Whatsapp, email, SMS, voice, or our embedded chat interface to get accurate answers from your data, create tasks, and complete workflows.

The Open-source version of Tiledesk includes all you need to run your open-source LLM models and RAGs safe into your own data center or private cloud.

Golden Kitty Awards 2023: Open Source Product of the Year

Tiledesk is an open source project, made with passion ❤️‍🔥 in Italy 🇮🇹

Tiledesk isn’t just another AI tool. It’s your open-coreAgentic-AI Operating System for building scalable, customizable AI applications.

At its core, Tiledesk is a full-stack AI architecture designed to scale. It’s built on market-proven open-source technologies: MongoDB for data storage, RabbitMQ/MQTT as the messaging engine, Redis for caching and synchronization, Qdrant for vector storage, vLLM/Ollama for your open source LLMs. Ready to be deployed on your Kubernates cluster.

With Tiledesk, you can deploy your Company's private AI infrastructure directly in your data center—completely disconnected from the internet. Out of the box, it comes packed with pre-built services such as no-code automation workflows, native RAGs for Information Retrieval, self-learning, Human-in-the-Loop, extension points, APIs, and much more.

You can also choose hybrid deployments—connecting to your preferred cloud LLMs when needed, swapping Qdrant with another vector engine, and more—giving you maximum flexibility.

Tiledesk helps you:

• Automate workflows: From customer service to lead generation and internal processes.
• Information retrieval: With our native RAG (aka Knowledge Base) we offer a great solution based onQdrant vector store and multiple LLMs to build Responders for your product documents, Shopping assistants, Replying on your website contents and more. Our RAG supports semantic and keyword based search (Hybrid search), re-ranking, multiple-LLMs and more with an accessible UI/UX. Anddeveloper APIs.
• Keep control: Self-host and tailor the solution to fit your exact requirements with our fully scalablemulti-tenant architecture.

Our cutting-edge Design Studio allows you to design your ideal conversation flow and implement it in minutes, hassle-free.

Use Prompt-chaining to solve your Agentic tasks. Tiledesk is LLM-agnostic, you can use cloud models as well as open-source models.

Connect your Tiledesk Flows to your knowledge bases powered by Claude, OpenAI, Gemini, LLAMA, Mistral and more LLMs. Combine the power of our RAG engine with the automation flow to create yourAgentic RAGs. Withdeveloper APIs support.

Smart handoff from AI to Humans when needed Complex or ambiguous conversations are intelligently escalated to human agents with full context, ensuring reliable support.Self-Learning AI improves from human interactions. Human responses and feedback from escalated cases are used to train and improve AI agents, fostering a self-learning cycle.

Design your conversation flow once with our Multichannel Support feature and let Tiledesk optimize it for different channels like WhatsApp, Facebook, Telegram, and Email.

Tiledesk installation is natively multi-tenant. You can manage multiple tenants (projects) with a single Tiledesk installation. Each project is a sandbox collecting and securely isolating all the necessary resources as project's teammates with different roles, multiple AI Agents and RAGs, queues etc.

You can easily try out Tiledesk by installing it with our Docker compose deployment package. Alternatively, experience the platform online by creating a free account. It's hassle-free and completely free, just like our code! 🙂

• Complete guide forDocker Compose Tiledesk installation.

• Looking for a more scalable architecture? Check out our guide toInstall Tiledesk with Kubernetes and Helm 🚀

Check ourPublic Roadmap to see activities In Progress, Planned and Under Review.

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