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Description
I tried to use the latest datadog installer on a windows machine and at the end it does finish with "setup wizard ended prematurely" error.
I tried the .exe and .msi both way. didn't work.
Output of theinfo page
This is from exe[3820:2A44][2019-05-02T11:29:00]i001: Burn v3.11.0.1701, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\U\AppData\Local\Temp\{805363BE-2DC0-4D55-BB43-8E76193612DF}\.cr\ddagent-cli-latest.exe[3820:2A44][2019-05-02T11:29:00]i009: Command Line: '-burn.clean.room=C:\Users\U\Downloads\ddagent-cli-latest.exe -burn.filehandle.attached=272 -burn.filehandle.self=276'[3820:2A44][2019-05-02T11:29:00]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\U\Downloads\ddagent-cli-latest.exe'[3820:2A44][2019-05-02T11:29:00]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\U\Downloads\'[3820:2A44][2019-05-02T11:29:00]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\U\AppData\Local\Temp\Datadog_Agent_Installer_20190502112900.log'[3820:2A44][2019-05-02T11:29:00]i000: Setting string variable 'WixBundleName' to value 'Datadog Agent Installer'[3820:2A44][2019-05-02T11:29:00]i000: Setting string variable 'WixBundleManufacturer' to value 'Datadog Inc.'[3820:2D54][2019-05-02T11:29:00]i000: Setting version variable 'WixBundleFileVersion' to value '5.32.2.1'[3820:2A44][2019-05-02T11:29:00]i100: Detect begin, 2 packages[3820:2A44][2019-05-02T11:29:00]i101: Detected package: upgrade_helper.exe, state: Absent, cached: None[3820:2A44][2019-05-02T11:29:00]i101: Detected package: datadog_agent_5.32.2_1_x86_64.msi, state: Absent, cached: None[3820:2A44][2019-05-02T11:29:00]i199: Detect complete, result: 0x0[3820:2D54][2019-05-02T11:29:03]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1[3820:2A44][2019-05-02T11:29:03]i200: Plan begin, 2 packages, action: Install[3820:2A44][2019-05-02T11:29:03]w321: Skipping dependency registration on package with no dependency providers: upgrade_helper.exe[3820:2A44][2019-05-02T11:29:03]i000: Setting string variable 'UninstallRelatedProductsLogPath' to value 'C:\Users\U\AppData\Local\Temp\Datadog_Agent_Installer_20190502112900_000_upgrade_helper.exe.log'[3820:2A44][2019-05-02T11:29:03]i000: Setting string variable 'WixBundleRollbackLog_datadog_agent_5.32.2_1_x86_64.msi' to value 'C:\Users\U\AppData\Local\Temp\Datadog_Agent_Installer_20190502112900_001_datadog_agent_5.32.2_1_x86_64.msi_rollback.log'[3820:2A44][2019-05-02T11:29:03]i000: Setting string variable 'WixBundleLog_datadog_agent_5.32.2_1_x86_64.msi' to value 'C:\Users\U\AppData\Local\Temp\Datadog_Agent_Installer_20190502112900_001_datadog_agent_5.32.2_1_x86_64.msi.log'[3820:2A44][2019-05-02T11:29:03]i201: Planned package: upgrade_helper.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None[3820:2A44][2019-05-02T11:29:03]i201: Planned package: datadog_agent_5.32.2_1_x86_64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register[3820:2A44][2019-05-02T11:29:03]i299: Plan complete, result: 0x0[3820:2A44][2019-05-02T11:29:03]i300: Apply begin[3820:2A44][2019-05-02T11:29:03]i010: Launching elevated engine process.[3820:2A44][2019-05-02T11:29:09]i011: Launched elevated engine process.[3820:2A44][2019-05-02T11:29:10]i012: Connected to elevated engine.[3F58:3EF0][2019-05-02T11:29:10]i358: Pausing automatic updates.[3F58:3EF0][2019-05-02T11:29:10]w308: Automatic updates could not be paused due to error: 0x80240025. Continuing...[3F58:3EF0][2019-05-02T11:29:10]i360: Creating a system restore point.[3F58:3EF0][2019-05-02T11:29:26]i361: Created a system restore point.[3F58:3EF0][2019-05-02T11:29:26]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{978a0a68-619b-43f4-be0e-0b1d23c9d627}, options: 0x7, disable resume: No[3F58:3EF0][2019-05-02T11:29:27]i000: Caching bundle from: 'C:\Users\U\AppData\Local\Temp\{BA605171-E991-4580-B4CD-B479ABFDAFB6}\.be\datadog-agent-5.32.2-1-x86_64.exe' to: 'C:\ProgramData\Package Cache\{978a0a68-619b-43f4-be0e-0b1d23c9d627}\datadog-agent-5.32.2-1-x86_64.exe'[3F58:3EF0][2019-05-02T11:29:27]i320: Registering bundle dependency provider: {978a0a68-619b-43f4-be0e-0b1d23c9d627}, version: 5.32.2.1[3F58:3EF0][2019-05-02T11:29:27]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{978a0a68-619b-43f4-be0e-0b1d23c9d627}, resume: Active, restart initiated: No, disable resume: No[3F58:1CC4][2019-05-02T11:29:28]i305: Verified acquired payload: upgrade_helper.exe at path: C:\ProgramData\Package Cache\.unverified\upgrade_helper.exe, moving to: C:\ProgramData\Package Cache\60A05E127B16E6DB058520EC3B62AFB996299B36\upgrade-helper.exe.[3F58:1CC4][2019-05-02T11:29:29]i305: Verified acquired payload: datadog_agent_5.32.2_1_x86_64.msi at path: C:\ProgramData\Package Cache\.unverified\datadog_agent_5.32.2_1_x86_64.msi, moving to: C:\ProgramData\Package Cache\{176836B9-0B31-43C5-8B39-384B8DD8D925}v5.32.2.1\datadog-agent-5.32.2-1-x86_64.msi.[3F58:3EF0][2019-05-02T11:29:29]i301: Applying execute package: upgrade_helper.exe, action: Install, path: C:\ProgramData\Package Cache\60A05E127B16E6DB058520EC3B62AFB996299B36\upgrade-helper.exe, arguments: '"C:\ProgramData\Package Cache\60A05E127B16E6DB058520EC3B62AFB996299B36\upgrade-helper.exe" -oldcode={82210ed1-bbe4-4051-aa15-002ea31dde15} -newcode={0c50421b-aefb-4f15-a809-7af256d608a5}'[3820:2A44][2019-05-02T11:29:29]i319: Applied execute package: upgrade_helper.exe, result: 0x0, restart: None[3F58:3EF0][2019-05-02T11:29:29]i323: Registering package dependency provider: {176836B9-0B31-43C5-8B39-384B8DD8D925}, version: 5.32.2.1, package: datadog_agent_5.32.2_1_x86_64.msi[3F58:3EF0][2019-05-02T11:29:29]i301: Applying execute package: datadog_agent_5.32.2_1_x86_64.msi, action: Install, path: C:\ProgramData\Package Cache\{176836B9-0B31-43C5-8B39-384B8DD8D925}v5.32.2.1\datadog-agent-5.32.2-1-x86_64.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" APIKEY="" TAGS="" HOSTNAME="" NOTUPGRADE="" PROXY_HOST="" PROXY_PORT="" PROXY_USER="" PROXY_PASSWORD=""'[3F58:3EF0][2019-05-02T11:34:50]e000: Error 0x80070643: Failed to install MSI package.[3F58:3EF0][2019-05-02T11:34:50]e000: Error 0x80070643: Failed to execute MSI package.[3820:2A44][2019-05-02T11:34:50]e000: Error 0x80070643: Failed to configure per-machine MSI package.[3820:2A44][2019-05-02T11:34:50]i319: Applied execute package: datadog_agent_5.32.2_1_x86_64.msi, result: 0x80070643, restart: None[3820:2A44][2019-05-02T11:34:50]e000: Error 0x80070643: Failed to execute MSI package.[3F58:3EF0][2019-05-02T11:34:50]i318: Skipped rollback of package: datadog_agent_5.32.2_1_x86_64.msi, action: Uninstall, already: Absent[3820:2A44][2019-05-02T11:34:50]i319: Applied rollback package: datadog_agent_5.32.2_1_x86_64.msi, result: 0x0, restart: None[3F58:3EF0][2019-05-02T11:34:50]i329: Removed package dependency provider: {176836B9-0B31-43C5-8B39-384B8DD8D925}, package: datadog_agent_5.32.2_1_x86_64.msi[3F58:3EF0][2019-05-02T11:34:50]i351: Removing cached package: datadog_agent_5.32.2_1_x86_64.msi, from path: C:\ProgramData\Package Cache\{176836B9-0B31-43C5-8B39-384B8DD8D925}v5.32.2.1\[3F58:3EF0][2019-05-02T11:34:50]i351: Removing cached package: upgrade_helper.exe, from path: C:\ProgramData\Package Cache\60A05E127B16E6DB058520EC3B62AFB996299B36\[3F58:3EF0][2019-05-02T11:34:50]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{978a0a68-619b-43f4-be0e-0b1d23c9d627}, resume: None, restart: None, disable resume: No[3F58:3EF0][2019-05-02T11:34:50]i330: Removed bundle dependency provider: {978a0a68-619b-43f4-be0e-0b1d23c9d627}[3F58:3EF0][2019-05-02T11:34:50]i352: Removing cached bundle: {978a0a68-619b-43f4-be0e-0b1d23c9d627}, from path: C:\ProgramData\Package Cache\{978a0a68-619b-43f4-be0e-0b1d23c9d627}\[3F58:3EF0][2019-05-02T11:34:50]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{978a0a68-619b-43f4-be0e-0b1d23c9d627}, resume: None, restart initiated: No, disable resume: No[3820:2A44][2019-05-02T11:34:50]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
Additional environment details (Operating System, Cloud provider, etc):
windows 7 (64bit)
Steps to reproduce the issue:
- Download the latest the MSI, and install
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