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  • Just signed up to GnErgy They dont get their energy from another party but have a licence to source their own on the open market I signed up and the procedure was handled by EnergyFlix. It quoted my previous supplier would be notified within 24 hours of this application Looks good to me I will keep you informed
  • Can`t say I agree with this statement. Looking through the Forum you will have a job to find a single entry that praises a Utility Company. The forum seems to be a place where customers (like me) vent their frustration when something goes wrong. Consquently having no comments on the Forum, I would see as a positive sign I…
  • It took me from the end of September to December to get a refund after I had switched. I had to lodge a complaint with OFGEM to get any progress. It was promises after promises that it would be soon sorted This was September 2014 and one week ago ( Mid Feb 2015) I received a phone call from SP asking me if my complaint had…
  • I received a phone call today from the CO-OP. They were responding to a call back request I left about 10 - 14 days ago. The young lady said they were wading through the call-backs and emails in date/time order. She admitted the CO-OP had totally misjudged the calls being recieved from their latest ratings in Comparison…
  • Looking on the Sainsbury web site they quote an OFGEM registration number Its the same as British Gas. As far as I can see one of the same
  • Odd, when I look at the OFGEM list of authorised suppliers, Sainsbury Energy is not listed Nor is it under BG ?
  • Facade:- Yes, how they can buy energy lower than the main stream suppliers is baffling Bluebirdman quoted:- Ebico estimated that if they wanted to "break free" from SSE they would need about £750k I dont dispute that but I cant imagine a person in a semi or a Community Centre having that amount of money to set up a…
  • Both have valid good points, but for someone to supply me with energy possibly sitting in a semi- det spare room doesn`t fill me with confidence. It quite an eye opener when you search a utility companies post code with Google Street View . Your comments are much appreciated
  • Read my experience here; https://forums.moneysavingexpert.com/discussion/5178241 How can it take over a month to get my tariff updated. Endless promises to call me back and nothing Last night banged of an email to the Chief Ex, I wonder if that will get me a reply Undoubtably the worst company I have dealt with and yes, I…
  • Read my experience here https://forums.moneysavingexpert.com/discussion/5178241
  • Update 20/2/2015 Since this, I emailed the Head of Sales outling my problems and asking him to call me back so I could discuss the matter with him Oh deary me, 5 days later and still waiting for that elusive phone call. Last night I found the Chief Ex had a Twitter Account, so I have now sent him a message
  • ======================================== Update 20th Feb My complaint was upheld by the ASA and gets a mention on their web site under "Rulings" published 18/2/2015
  • I November I received an invitation to join FWR for an annual fee of £10. I joined and within minutes, I received a confirmation email to say that I had FULL Membership for one year Within 5 minutes I used the "Search" box to find out information on my family. A list apeared, but I was unable to access because a pop up box…
  • Like many other been ripped of by this organisation, I read many replies saying you couldn`t block a Pay Pal payment, however you can see whether Forces Re-united have set up a regular payment scheme by watching a You Tube video ( search "stopping Pay Pal payments) Just an update, After being conned for a £4.95 yearly…
  • About 4 weeks ago I received a letter from BT telling me to register before November ?? if I wanted to retain my free eve and wkd calls before my contract ends in Jan - any idea where I can read that again, unfortunately lost it. That letter and the latest one about the price hike said I could terminate my contract without…
  • Thanks for that much appreciated. When you have a 87 year old beside you registering, it can become confusing.
  • I have never been informed by T-Mobile of any price hike. I bet my rates have increased though
  • We have two phones in our house and we have heard nothing from T-Mobile about any increase. So it beggars the question, are we obliged to pay ?
  • Well to me, their headline banner of "No cancellation charges" only applies if you leave early and move house. I suppose it a question of ignoring headline banners but read the small print. Yes, I appreciate I can move products with SP without penalties

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