Driving Directions to 9623 W. Terminal Dr., Bldg. 1322

• Take Airport Blvd. to Dee Howard Way and turn right.
• Follow the signs to the lower-level Arrivals ramp.
• Drive past the terminal buildings.
• Make a right at the entrance to the airport, Badge and ID Office.
• Parking is located in front of the building.

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Walking Directions from Terminal A or B

• Proceed to Baggage Claim – Level 1.
• Exit the front doors of Baggage Claim and turn right.
• Follow the sidewalk, past Column B22, to the Badge and ID Office.

VIEW MAP

At the Badge Office

When you visit the Badge & ID Office, please bring the appropriate identification as listed in the I-9 document requirements. All documents must be valid and legible.

When presenting a driver’s license and social security card, the names on both documents must match. If the applicant was born outside of the U.S., the Badge & ID Office will need proof of citizenship.

I-9 List of Acceptable Docs

Customer Guest Policy

Children under 12 are not permitted in the lobby due to safety concerns and limited space.

Authorized Signatory

Each company must have two (2) Authorized Signatories as the primary point of contact between SAT and the company if they are badged as a standalone company. The process to become an Authorized Signatory requires the person to have a valid airport badge, complete additional Computer-Based Training for Authorized Signatories, and attend the mandatory annual training.

Authorized Signatory Information

• Ensure employees are aware of their badge appointment date/time
• Make sure all application requests are submitted and approved before sending your employee in
• A new badge is required when an applicant lets their badge expire
• Do not submit a “User Termination for One Company” request if your employee loses their badge or if it’s stolen

Badge and ID Charges

The Badge & ID office only accepts credit/debit cards for payment.

How to Complete the Application

• Completing the “Badge Application” – The application can be completed through the self-service portal link received from your Authorized Signatory or it can be completed by the Authorized Signatory. The self-service portal will require you to log in using your personal Gmail account. Status updates on your application or appointment notifications will go to the email address listed on the application.
• On the next page, you will see “Your application has been successfully submitted to your tenant company manager for approval.”

Attention Applicant, Contact Your Supervisor

Prior to reporting for your appointment, you must confirm that an application has been approved by your company’s Authorized Signatory. If the authorization process has not been completed, the Badge/ID Office will not be able to process you.

What to Expect

New badge applicant: Consists of 2 visits. The first visit will be the capturing of fingerprints and a photo. The Badge & ID staff will verify your personal information and submit to the TSA and FBI. The second visit is to complete your security training.

Badge Renewal: The renewal visit will require you to complete the recurrent security training every 2 years. After successful completion, and renewed badge will be issued.

Computer-Based Training: Security training with a series of videos and quizzes. The duration of training is approximately 2 hours.

(REMINDER) All badge & ID processes require a valid application and valid identification from the List of Acceptable documents.

Please contact your Authorized Signatory to schedule an appointment for all badge processes.

Disqualifying Events

Applicants convicted of any of the disqualifying offenses listed in the link below will be disqualified from obtaining an Identification Media (badge).This includes if an applicant accepted a plea of nolo contendere, or guilty followed by deferred adjudication on any of the 28 offenses. Please note: San Antonio International has the authority to go above and beyond the 28 disqualifiers.

Disqualifying Events

Applicants with outstanding warrants will not be cleared for their Identification Media (badge) until proof of resolution is provided.

Applicants may be required to obtain court documents and provide those to the Criminal History Records Check Specialist for any questionable offenses.

An applicant not completing the badge process within 30 days of notification to the Authorized Signatory of their background check clearance will be disqualified from obtaining Identification Media (badge).

Computer Based Training Requirements

• Applicants must check in at the front desk before reporting to the SIDA training room.
• Once directed to the training room, all applicants will receive their login information.
• Applicants must present their pink CHRC In Process badge to take the training.
• Each applicant is allottedthree (3) attempts to complete the final assessment before the computer locks them out.
• Applicants must complete the SIDA Training and assessment on their own without assistance.

The Applicant must come in and complete the computer training within 30 days of clearing the background check.  Applicants must repeat the application and fingerprint process if they do not complete this step.

Frequently Asked Questions