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Water Tower Place (mall on the left and skyscraper on the right) withChicago Avenue Pumping Station in the foreground and875 North Michigan Avenue in the background | |
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| Location | 835 Michigan Ave.,Chicago, Illinois, U.S. |
|---|---|
| Opening date | 1976; 50 years ago (1976) |
| Developer | Philip Morris Klutznick |
| Owner | MetLife Investment Management |
| Architect | Edward D. Dart |
| Stores and services | 104[1] |
| Floor area | 729,000 square feet (67,726.3 m2)[1] |
| Floors | 74 in skyscraper, 7 in mall 3 inAmerican Girl, 8 in formerMacy's |
| Public transit | Chicago "L": Red Line atChicago |


Water Tower Place is an urbanmixed-use development comprising a 758,000 sq ft (70,400 m2)shopping mall in a 74-storyskyscraper inChicago, Illinois. The mall is located on North Michigan Avenue, along theMagnificent Mile. It is named after the nearby historicChicago Water Tower, which survived theGreat Chicago Fire.
In 2022, Brookfield Property Partners turned the building over to their lender,MetLife Investment Management, due to numerous retail vacancies following the closing ofMacy's, the impact of theCOVID-19 pandemic, and increasing crime along theMichigan Avenue.[2]
When the mall opened, its anchor stores wereMarshall Field's andLord & Taylor. Marshall Field's was converted toMacy's in 2006.[3] Lord & Taylor closed in 2007.[4] Macy's closed in 2021.[3]
In October 2023, it was reported that the top five floors of the shopping mall were for sale, for conversion to office space.MetLife plans to downsize the mall to only the first three floors of the podium structure.[5]Remaining stores include Akira,American Girl,Bath and Body Works,Chico's,Eileen Fisher,Express,Finish Line, Inc.,Forever 21,Hollister Co.,J. Jill,Lacoste,Lego,Sunglass Hut andWhite House Black Market.
Originally planned in the late 1960s by the Mafco Company (the former shopping center development division ofMarshall Field & Co.), the skyscraper was eventually built in 1975 by Urban Retail Properties, a company led byPhilip Morris Klutznick and his sonThomas J. Klutznick. The project received a J.C. Nichols Prize from theUrban Land Institute in 1986. Modernist architectEdward D. Dart, ofLoebl Schlossman Bennett and Dart, was the chief architect.[6]
The tower section is a 78-story, 859-foot (262 m) reinforced concrete slab, faced with gray marble, and is the twelfth tallest building in Chicago and the twenty-sixth tallest in the United States. When built, it was the tallest reinforced concrete building in the world. It contains aRitz-Carlton hotel,condominiums and office space, and sits atop a block-long base containing an atrium-style retail mall that fronts on theMagnificent Mile.[7]
Water Tower Place's opening changed the economic dynamics of the Magnificent Mile by bringing middle-class shops to what had been a street dominated by luxury retailers, tony hotels, and expensive apartments. It shifted downtown Chicago's retail center of gravity north from State Street to North Michigan Avenue.
Richard A. Meyers Realty, Inc. and Urban Investment and Development took an entire floor in the Blair Building, 645 N. Michigan Avenue, and built several full-scale condominium units, several blocks away from the site. This combined marketing approach produced sales of over 100 units before the building was ready for occupancy, a pace that surpassed units ready for occupancy in competing buildings during the same period.[citation needed]
In 2001, a program of refurbishments was begun, including enclosing the exterior arcade along Michigan and adding a loading dock in the middle of the block for additional retail space. Also included were updates to the escalators and fountains leading into the mall from North Michigan Avenue lobby, as well as enhancements to the sidewalk areas, the mall's exterior facades, and department store entrances. Some of the changes included the addition of exterior glass walls and display areas for the department stores, some small specialty retail space in the renovated lobby area, and large exterior rounded, corner glass bay windows and lighted "fins" on the North Michigan Avenue and side street exterior walls of the mall. These last additions broke up the boxy nature of the original architecture and added some dimension and scale to the monolithic marble walls. The interior fountain between the escalators leading from the North Michigan Avenue lobby were also updated with a tiered "pop jet" fountain with cascading waterfalls and balls of water, controlled by computer-based choreography.[citation needed]
The Rouse Company acquired the center in 2002 during the breakup of the then Dutch-ownedUrban Shopping Centers. In 2008, a 3-storyAmerican Girl Store replacedLord & Taylor, which closed in spring of 2007.[8]
Oprah Winfrey acquired four condominium units in the building. The condos were sold in 2015 and 2016 for slightly more than what she paid.[9][10]
On August 14, 2020,WGN-TV announcedMacy's would be leaving, although they declined to give a comment. Then in September 2020, Macy's reopened their store and all operations will continue. On January 5, 2021, it was announced that Macy's would be closing as part of a plan to close 46 stores nationwide. The store officially closed its doors on March 21, 2021.[11] This was a part of the early 2021 downsizing byMacy's, Inc.
In 2022,Brookfield Properties turned the building over to their lender,MetLife Investment Management, due to numerous retail vacancies following the closing ofMacy's, the impact of theCOVID-19 pandemic, and increasing crime along theMagnificent Mile.[2]
In October 2023, it was reported that the top five floors of the shopping mall were for sale, for conversion to office space. MetLife plans to downsize the mall, which suffers from significant vacancies, to only the first three floors of the podium structure.[5]
TheRitz-Carlton Chicago is a 435-room hotel at Water Tower Place.[12]
The builders of Water Tower Place acquired the rights to use theRitz-Carlton name and logo when they opened a hotel in the tower in 1975. This was before the modern Ritz-Carlton chain was established in the mid-1980s, using the same name and logo, which have been around since the early 20th century, in use at various hotels. Also under terms of the agreement, no other hotel was permitted to use the Ritz-Carlton name in the Chicago area while the agreement was still in effect, meaning that the modern Ritz-Carlton chain was never able to operate a hotel in Chicago, only a nearby condominium, which they built in 2012.[citation needed]
So that their hotel would be part of a chain, the owners of Water Tower Place contractedFour Seasons Hotels to manage the hotel in 1977. It was not part of the global Ritz-Carlton chain, despite its name and use of the lion logo. In 1985 the number of guest rooms was reduced to 435.[citation needed]
On August 1, 2015, The Ritz Carlton Chicago ceased being aFour Seasons property and converted management and operation toSage Hospitality ofDenver, operated as a full member of The Ritz-Carlton Hotel Company LLC, and participating in and marketed with the rest of The Ritz-Carlton properties.[13]
In 2018,U.S. News & World Report ranked the hotel as the sixth-best hotel in Illinois.TheU.S. News Best Hotels rankings in 2024 did not include the hotel as among the best 100 in the nation.[14]
41°53′52.5″N87°37′20.5″W / 41.897917°N 87.622361°W /41.897917; -87.622361
