From its inception until the early 1990s, Vietnam Airlines was a minor carrier within the aviation industry as it was hampered by a variety of factors including the socio-economic and political situation of the country. With the government's normalization ofrelations with the United States, the airline could expand, improve its products and services, and modernize its ageing fleet. In 1996, the Vietnamese government brought together 20 service companies to form Vietnam Airlines Corporation, with the airline itself as the centrepiece. In 2010, the corporation was restructured into alimited liability company and renamed Vietnam Airlines Company Limited. A seven-seat management board, appointed by theVietnamese Prime Minister, oversees the company.[11]
Vietnam Airlines became a member ofSkyTeam in June 2010, making it the firstSoutheast Asian carrier to have joined thatalliance. As of September 2021,[update] the State's stake in Vietnam Airlines is 86.34% andAll Nippon Airways holds 5.62%, being a strategic shareholder of the national flag carrier.[13][14]
Vietnam Airlines has its origins in January 1956,[15][16] when it was established by theNorth Vietnamese government under the nameVietnam Civil Aviation (Vietnamese:Hàng không Việt Nam,lit. 'Vietnam Aviation') following the nationalization ofGia Lam Airport. It was instituted after the government signed Decree No. 666/TTg.[17] Under the designation919th Transport Air Force Regiment (Trung đoàn Không quân vận tải 919),[18] the airline was created as part of theair force for civilian purposes with support from both theSoviet Union andChina; initially, its fleet consisted of twoLisunov Li-2s that were later replaced by twoIlyushin Il-14 and threeAero Ae-45s.[19] This was due to anembargo that prohibited the airline from leasing and/or buying American technology or components.[20]
A 919th Regiment-operatedDC-6 (likely inherited fromAir Vietnam and was flying under Vietnam Civil Aviation livery) participated in the mobilization ofVietnamese troops to Northern border amidSino-Vietnamese War.
The airline's development and expansion was seriously hampered by theVietnam War (1955–1975).[21] Following the war, its first international destination wasBeijing, followed byVientiane in 1976.[22] During that year, the airline was known asGeneral Department of Civil Aviation in Vietnam, and began full operations; it carried around 21,000 passengers, one-third of whom were on international flights, and 3,000 tonnes (6,600,000 lb) of cargo.[15] In 1978, another important destination of Vietnam Airlines was added, with flights offered toBangkok.[22] The late 1980s and early 1990s saw the expansion of the network toHong Kong,Kuala Lumpur,Manila andSingapore.[22]
In 1990, the company initiated discussions regarding the incorporation of Western-built aircraft into the fleet.[23] Later that year, however, the carrier had to cancel the acquisition of twoAirbus A310s due to their use ofUS-manufactured engines.[24] By July 1991, the airline struck awet-lease agreement with Dutch lessorTransAvia. The aircraft involved was aBoeing 737-300, that arrived in Vietnam Airlines'livery. However, the aircraft was returned after theU.S. State Department pressured the Dutch lessor to remove the aircraft from Vietnam. Subsequently, Vietnam Airlines organized a similar but more complicated deal withTEA Basle, who spent the rest of 1991 negotiating a deal with US authorities. Eventually, a solution stating that "[the Boeing 737] must be positioned outside Vietnam, with no logo or lettering of Vietnam Airlines. On these conditions, it could operate on behalf of Vietnam Airlines" was reached.[23]: 26 In December 1991,Cathay Pacific and Vietnam Airlines agreed on a 50–50 joint venture to operate between Hong Kong and Vietnam, as the airline'sTupolev Tu-134 fleet did not meetKai Tak Airport's noise restrictions.[25]
In October 1992, theBoeing 737 was supplemented with an Airbus A310.[23]: 26 However, a dispute withBulgarianJes Air over who should pay for the repairs after the aircraft sustained anengine failure led to its replacement with another A310 fromGATX, also operated by Jes Air.[23]: 26–27 A similar dispute withUnited Technologies encouraged the airline to switch from Airbus to Boeing. Hence, aBoeing 767-200ER, leased fromAnsett Worldwide Aviation Services (AWAS), arrived in January 1993, and aRoyal Brunei AirlinesBoeing 767-300ER, arrived the following year.[23] In October 1993, the firstAirbus A320-200 was incorporated over a two-year wet-lease contract withAir France.[26] Vietnam Airlines by now had started discussions with Air France about a partnership, and theFrench carrier agreed to lease its Airbuses to Vietnam Airlines, and also to provide customer support and pilot/crew training.[21]: 31 [23][27] By that time the route network had further expanded internationally, seeing the incorporation of destinations such asParis,Tokyo,Seoul,Taipei,Sydney, andMelbourne.[22] In 1993, the airline carried 1.06 million passengers, 418,000 of whom were on international flights.[28]
Vietnam Airlines' former logo. In October 2002, the airline introduced the current golden lotus identity to coincide with the delivery of the Boeing 777 in 2003.[29]
The airline became the flag carrier of Vietnam in 1993, after having completed a restructuring programme that was started four years earlier. In that year, the airline split from theCivil Aviation Administration of Vietnam (CAAV) and became astate enterprise.[11][21]: 30 [30] The move was similar to the reorganization of the ChineseCAAC Airlines into several regional airlines in 1987. Even though the airline gained some independence from the CAAV, it was still known asCivil Aviation Administration of Vietnam within the 1993–1996 period.[23] Also from 1993 to 1995, the 919th Air Force Regiment was eventually re-established as theFlight Crew Division 919 (Đoàn bay 919) - the designation that is still being used by the Vietnam Airlines and its personnel until today - marking the carrier's full transformation from a nominalmilitary unit into a whollycivilian andcommercial operator.[18][31]
In February 1994,US PresidentBill Clinton lifted the trade embargo to allow Vietnam Airlines the ability to acquire Western-built aircraft.[23]: 26 Consequently, Vietnam Airlines announced in April of the same year that it would be phasing out its inefficient Soviet planes.[26] By April 1995, the fleet consisted of nineAirbus A320s (all of them leased from Air France), 11Antonov An-24s, fourATR 72s, twoBoeing 707-300s, threeIlyushin Il-18s, nine Tupolev Tu-134s and threeYakovlev Yak-40s;[nb 1] at this time the route network comprised 14 domestic destinations (includingBan Me Thuot,Da Nang,Dien Bien Phu,Hue,Nha Trang,Phu Quoc andPleiku) and 16 international destinations (including Bangkok, Hong Kong, Kuala Lumpur and Singapore).[33]: 80 On 27 May 1995 (1995-05-27),[34] the airline, along with a number of other aviation-related businesses, were incorporated to establishVietnam Airlines Corporation.[35] TwoFokker 70s were purchased in mid 1995 forUS$50 million;[36] they were aimed at partly replacing theTupolev Tu-134 fleet on domestic routes as well as at serving as VIP transport.[37] In December 1995, discussions withGECAS for the lease of three additional, second-handBoeing 767-300ERs were under way; these ex-Continental Airlines aircraft would act as a replacement forwet-leasedBoeing 767 aircraft (three -300ERs and one -200ER leased from AWAS andRoyal Brunei) in the fleet.[38]
In September 1996, Vietnam Airlines started offeringbusiness class services and in 1999, the airline launched itsfrequent-flyer program, Golden Lotus Plus;[39] During 1996, Vietnam Airlines looked for aircraft which would substitute the A320s wet-leased from Air France when the deal was over. Apart from acquiring further A320s, the airline considered Boeing 737s andMcDonnell Douglas MD-90s.[40] In February 1996 (1996-02), GECAS delivered the first of three Boeing 767-300ER to the carrier, ondry-lease for five years.[41] In October the same year, two Boeing 767-300ERs and a Boeing 767-200, on lease from AWAS and Royal Brunei Airlines, respectively, were returned to the lessors, but in early 1997 another Boeing 767-300ER was phased in on a one-year lease from AWAS.[42] With its freedom to operate Western-built aircraft, Vietnam Airlines considered the acquisition oflong-haul aircraft to better service Vietnamese living overseas. TheAirbus A340,Boeing 747 and theMcDonnell Douglas MD-11 were topics of discussion.[40] Meanwhile, two Fokker 70s were acquired in May and July to replace the twelve Tupolev Tu-134s.[21]: 31 [43] On 3 September 1997, the crash of a Tupolev Tu-134B, on approach to Phnom Penh'sPochentong Airport in bad weather, resulted in more than 60 fatalities.[44]
Vietnam AirlinesBoeing 767-200ER arriving atHKG Kai Tak in 1996, featuring one of the airline's former liveries.
A newlivery was introduced in early 1998, initially unveiled on a Boeing 767.[45]
The carrier's firstBoeing 777-200ER, with the newer blue livery and golden lotus logo
In December 2001, Vietnam Airlines signed a historic agreement withBoeing for the acquisition of its first ever US-built aircraft, signalling the start of trade under the Bilateral Trade Agreement between the two countries.[46] The deal involved fourBoeing 777-200ERs.[47][48] The transaction was valued atUS$680 million; the first aircraft was initially scheduled for delivery in 2003.[46] These four aircraft, along with six others of the same type that are leased fromInternational Lease Finance Corporation (ILFC), are the flagships of the airline, and serve on medium and long-haul routes, respectively.[49][needs update] During that year, the airline carried 3.4 million passengers, 1.9 million of whom were on domestic flights; flights to Beijing resumed and services to Kunming were launched.[22][28] During 2002, Vietnam Airlines considered a lease offer from Airbus for twoAirbus A340-300s,[50] which were never delivered to the airline.[citation needed] On 4 September 2003, a landmark ceremony celebrated the airline's receipt of its first Boeing 777-200ER purchased outright from Boeing.[51] On 28 October, the airline decided to move its operations in Moscow fromSheremetyevo International Airport toDomodedovo International Airport.[52]
In June 2005, Vietnam Airlines ordered fourBoeing 787-8s.[53] Twelve additional 787-8s were ordered in late 2007, some of them to be directly acquired from the company, and the rest to be purchased by the carrier's subsidiaryVietnam Aircraft Leasing Company (VALC).[54][55][56] These new aircraft were to allow Vietnam Airlines to expand its network and replace some leased aircraft.[57] Regarding the delays from Boeing, CEO Pham Ngoc Minh remarked in September 2009, "We are not happy about the constant delays. It affects our business plan. We expected to get our planes in 2009, then in 2010, and now nobody can confirm to us which is the exact delivery date. I can be patient but it gives us a lot of headaches."[58] In 2010 the airline switched its Boeing 787 order from the–8 to the–9 model, stating that 787-8s did not meet all the requirements Boeing initially promised; it was expected that the airline would receive its first aircraft of the type in 2015.[59]
On 20 June 2005, the airline launched direct services toFrankfurt after having discontinued services to Berlin. It came after the 2004–2005 period when travel between the two countries soared 70%.[60][61] The following year, Vietnam Airlines was admitted intoIATA.[62][63] As part of the move, Vietnam Airlines had to meet the association'sIOSA safety standards.[64]
Vietnam AirlinesAirbus A321ceo featuringSkyTeam livery, alongside aBoeing 787-9 of the same operator. The A321 has been the carrier's main workhorse in the last decade.
According to several newspaper reports in 2007, theVietnamese government planned to partly privatize Vietnam Airlines.[65] In the plan, the government considered selling 20–30% of the airline's stake to outsiders, with the government holding the balance. This was a small part of a bigger proposal by the government to privatize its state-owned companies, due to be completed by 2010.[66] Vietnam authorized the plan the following year; however, the plan was not carried out as the airline missed its deadline scheduled by the government, which was arranged for 2010, due to theGreat Recession.[67][68][69][70]
On 1 October 2007, the airline and VALC signed amemorandum of understanding for the purchase of tenAirbus A350 XWBs, and 20 additional Airbus A321s.[71][72] The Airbus A350s will supplement the Boeing 787s already ordered by the airline.[72] This single order will result in Vietnam Airlines becoming one of the largest Airbus operators in Asia.[73] The two companies also ordered five extraATR 72-500s in December 2007.[74]
Vietnam was chosen as the host ofMiss World's 60th contest in 2008. As the country'snational airline, Vietnam Airlines was selected as thesponsoring airline for thebeauty pageant.[75] Therefore, it was tasked the job of managing all the transport matters for the contest, to be carried out during September and October, just before the beginning of the competition. However, it was later decided to carry out the event inSanya,China, following speculations of Vietnam withdrawing.[76] In August 2008 (2008-08), Vietnam Airlines addedNagoya, the airline's fourth point served in Japan besidesFukuoka,Osaka andTokyo, to the route network.[77]
In 2009, Vietnam Airlines and theGovernment of Cambodia established a joint-venture, having 49% and 51% stockholding, respectively,[78] with the goal of boosting tourism inCambodia.[79][80] The joint-venture was a new Cambodian national airline namedCambodia Angkor Air, which started flying in July the same year,[81] usingATR 72 aircraft;[78] an Airbus A321 joined the fleet in September.[80] Also in 2009, the carrier signed a deal for another 16 Airbus A321s plus two Airbus A350s, during theParis Air Show.[82][83] In addition, Vietnam Airlines launched a new bilingual website in October to simplify bookings[84] and adopted a new passenger service system designed by IT providerSabre Airline Solutions.[85]
Vietnam Airlines Boeing 787-10 Dreamliner atSydney Airport
On 26 August 2010, the airline teamed up with Boeing during the unveiling of its interior modernization programme to increase passenger comfort.[86] From late September to early October, Vietnam Airlines discounted up to 85% of its 90,000 fares to celebrate Thang Long-Hanoi's 1000th anniversary.[87] In November 2010, the airline awardedHoneywell aUS$100 million contract to retrofit the Airbus A321s' aircraft flight systems, which is calculated to save Vietnam AirlinesUS$10,000 per aircraft per year.[88][89]
In January 2011, plans were announced by the airline to re-initiate aninitial public offering (IPO) by the end of 2012;[90] an earlier attempt was stalled by the2008 financial crisis.[citation needed] Scheduled for mid 2014 after several delays,[91] the IPO and subsequent share-offerings will supply the funds to expand Vietnam Airlines' fleet and network.[92][93] With the company valued atUS$1.5 billion, the government plans to initially keep 75% of the shares.[94] The IPO plan was submitted to theVietnamese Ministry of Transport in June 2014.[95] Scheduled to commence on 14 November 2014, the IPO received two submissions from foreign companies, but their names have not been disclosed.[96] The corporation was scheduled to be restructured by 2015 to bring it in line with otherstate-owned enterprises and to shift its focus away from non-core businesses. Following restructuring, the airline group will consist of Vietnam Airlines itself, as well as three carriers; in total, the corporation will comprise 26 independently audited companies.[97]
In February 2012, Vietnam Airlines boosted its stake in the low-cost carrierJetstar Pacific Airlines to 70%, withQantas holding the balance.[98][99][100] The Vietnamese flag carrier was the major shareholder in Vietnam's second largest airline, but its stake had been transferred to the Ministry of Finance, and subsequently to theVietnamese State Capital Investment Corporation (SCIC).[101] The carrier's takeover of SCIC's stake inJetstar Pacific will capitalise the low-cost carrier withUS$27 million, an amount that will be directed towards fleet renewal.[98] In late April 2012, the aircraft lessorALC announced the placement of an order for eight Boeing 787-9s, which will be leased to Vietnam Airlines; deliveries are expected to start in 2017.[102] In late May 2012, the carrier signed an agreement with Vietnam's Eximbank for a loan worthUS$100 million, which the carrier will use to finance the acquisition of four Airbus A321s; a furtherUS$100 million was loaned in April 2013 to finance the purchase of eight Boeing 787s.[103][104] In a deal valued atUS$1.7 billion, Vietnam Airlines signed a contract withGeneral Electric in October 2013 for 40 engines to power the Boeing 787 aircraft the airline had on order.[105][106]
Vietnam Airlines received its firstAirbus A350-900 in late June 2015, becoming the second operator of the type worldwide afterQatar Airways.[109][110][111] In August 2015 (2015-08), the airline's firstBoeing 787-9 entered the fleet.[112][113] In November 2018, the carrier received its firstAirbus A321neo.[114][115][116] Vietnam Airlines' participation in Cambodia Angkor Airlines ended in April 2020 when all the shares were sold to an undisclosed buyer, while acquiring all Qantas's stake in Jetstar Pacific, eventually rebranding the carrier asPacific Airlines in the same year.[117][118] In November 2021, Vietnam Airlines started its first non-stop service to the United States, from Ho Chi Minh City toSan Francisco.[119]
Vietnam Airlines Company Limited was alimited liability company wholly owned by the government of Vietnam, having been restructured fromVietnam Airlines Corporation in June 2010 and then formally becameVietnam AirlinesJoint Stock Company in 2015, which is considered as a "exceptional milestone" by the airline.[127][128][129][130][120]: 5 Its role is to provide economic gains to the country, as its tasks, in addition to scheduled passenger and cargo transport, include "responsibility towards labor, contribution to the state budget, and providing chartered flights", according to former CEO Dao Manh Nhung.[11] The airline is headed and overseen by a seven-seat management team, members of which are selected by thePrime Minister of Vietnam.[11] As of September 2022, Dang Ngoc Hoa is the chairman of the company, whereas Le Hong Ha is the president and CEO.[121] As of December 2019, the workforce of the Group numbered 21,255 employees with Vietnam Airlines itself employing 6,409 people.[131] The airline is headquartered in theLong Bien District of Hanoi;[132] previously it was headquartered atGia Lam Airport inGia Lam, Hanoi.[133][134]
Vietnam Airlines headquarters in Hanoi, Vietnam
When Vietnam Airlines wholly ownedPacific Airlines afterJetstar's withdrawal of stakes in thislow-cost carrier, the corporation has started to use the termVietnam Airlines Group to refer a group consisting of three airlines owned by Vietnam Airlines including Vietnam Airlines (itself), Pacific Airlines andVietnam Air Services Company.[135]
In 2009, the airline, Airbus andESMA Aviation Academy created Bay Viet Flight Training Company to train pilots in the country, with the expectation that up to 100 trainees would graduate annually.[136] In October 2010, the company planned to train 60 pilots in Vietnam during 2011–2012. In 2010, Vietnam Airlines needed 636 pilots, 60% of whom were Vietnamese. It planned to raise that figure it to 75% by 2015, meaning there will be at least 100 recruits each year from 2010 until 2015.[137] Vietnam Airlines also contractsCAE Global Academy Phoenix inArizona, United States, to train its cadets.[138]
Vietnam Airlines enjoyed an average of 37% increase in passengers flown per year the1997 Asian financial crisis and other contributing causes led to a loss in profits for the airline. Nevertheless, the airline remained profitable throughout the crisis. In 1996, the airline carried 2.5 million passengers, up 18% from 1995.[139] The airline carried more than 4 million passengers in 2002, which is an 18% increase over the previous year.[140] Its cargo traffic also climbed 20% during the same period, resulting in a 2002 profit of US$35.77 million.[140]
Despite thesevere acute respiratory syndrome (SARS) outbreak, the airline posted a US$26.2 million profit for 2003. In 2006, it carried 6.8 million passengers (3.7 million international) and earned revenue of nearly US$1.37 billion (first 11 months). Vietnam Airlines carried more than 9 million passengers, of which 4 million were international travellers in 2007, the year which saw the airline earning a gross profit of US$23 million from a revenue of US$1.23 billion. It also transported 115,100 tonnes of cargo.[141][142] In 2009, the airline'srevenue was US$1.3 billion, compared to US$1.56 billion it earned the previous year. During this period, Vietnam Airlines carried 9.3 million passengers.[143] According toAnna.aero, Vietnam Airlines' passenger capacity for 2010 rose 30% over the same period of the previous year. This also coincided with the increase in capacity at Vietnamese airports, at 21%.[144] In 2012, the company's total revenue totalled US$2.4 billion, with profits totalling US$3.3 million.[97] The following year, the carrier posted aUS$25 million gross profit.[145]
Vietnam Airlines held about 40% of the market share of international passengers flying to and from Vietnam in February 2012.[98] At the time, Vietnam Airlines controlled 77% share of the domestic aviation market, with 14% covered byJetstar Pacific.[98] As of December 2012, Vietnam Airlines controlled just below 70% of the domestic market share.[97]
In July 2021, it was announced that Vietnam Airlines employees can buy 70 million shares as strategic shareholderANA Holdings transferred 70 million shares to 15,100 employees of the Vietnam Airlines Group.[146]
Vietnam Airlines Group has at least 20 subsidiaries and affiliates.[147] By the end of its restructuring in 2015, the company planned to have offloaded its stakes in more than 10 enterprises.[148]
Vietnam Airlines is increasingly becoming involved in themaintenance, overhauling, and production of aircraft. Maintenance works are carried out by Vietnam Airlines Engineering Company (VAECO), which was established on 1 January 2009.[154] VAECO was organized mainly upon the amalgamation of the A75 and A76 aircraft maintenance bases.[155]: 93 VAECO carries out maintenance and technical services for Vietnam Airlines as well as for other airlines. The establishment of this company opens a new era to the aircraft maintenance field in Vietnam. As of 2013, VAECO was capable of performing a wide range of maintenance on many different aircraft types; this includesC-checks for theBoeing 777,Airbus A330,Airbus A320 andAirbus A321; andD-checks, the most thorough of all maintenance procedures, which are carried out on the ATR 72 and Fokker 70.[156]
In addition to its self-maintenance facilities, Vietnam Airlines also has maintenance contracts with other airlines and maintenance organisations.[155]: 93
There are currently no production facilities in Vietnam for aircraft andspare parts. However, Boeing has managed to obtain 35% of the distribution market in Vietnam, andGE Aviation, in turn, suppliesjet engines for the Boeing aircraft. In the future, conversely, Vietnam Airlines is planning to build a maintenance factory in conjunction withRolls-Royce and other companies.[157] It has also signed amemorandum of understanding withEADS, a pan-European aerospace and defence corporation, that would let the corporation assemble and manufacture plane components in the future.[158]
Vietnam Airlines has a network within Asia, North America, Europe and Oceania.[159] With about 300 daily flights,[160] the airline flies to 22 destinations domestically, and to 37 internationally.[161] In addition, it hascodeshare agreements with a number of airlines for other routes, some of which span to North America.
Vietnam Airlines has traditionally increased flights among Vietnamese cities to cater for the heavy demands brought by the annualTết celebration. This busy period, which could fall anywhere from late January to mid February, is Vietnam's most important celebration; hundreds of extra flights are scheduled by domestic airlines during this period to allow Vietnamese to return to their families, often in rural areas, to celebrate the occasion. In 2010, the airline increased its seat capacity from 45% to 120% on certain domestic routes.[183] In 2011, it increased additional flights on ten routes, adding more than 100,000 seats. About 63,000 of these seats were between Hanoi and Ho Chi Minh City. This represented a remarkable 41% increase against normal days.[184] In 2013, the carrier added an extra 174,000 seats during the celebratory period, of which 82,000 seats were on the trunk route between its primary hubs.[185]
In 2023, Vietnam Airlines signed amemorandum of understanding withBoeing for fifty737 MAX 8, which are expected to replace a majority, if not all, of the carrier's agingAirbus A321ceo fleet.[212] As of 2025, Vietnam Airlines have been financially arranging to firm up the order, which may realistically worth more than US$8 billion, according to the 2025 US-Vietnam governmental joint statement.[213][214][215]
In 2025, Vietnam Airlines announced that it plans to expand its fleet with up to 30 new widebody aircraft, specifically defined that the types should beAirbus A350-900 orBoeing 787-9, while also mentioned that it would consider any type of offer fromleasing topurchasing for delivery during 2028–2032.[216] A firm order for 30 widebodies may worth up to US$10 billion, per listing price.[217]
Since its conception in 1956, the airline has operated a wide range of aircraft, including Soviet, American, and European aircraft. Having retired all Soviet-made planes, the airline currently uses Boeing and Airbus aircraft.
Vietnam Airlines has operated the following aircraft throughout its history:[218]
On flights operated usingAirbus A350 XWB andBoeing 787 Dreamliner, Vietnam Airlines offersin-flight entertainment via personal televisions. On flights operated usingAirbus A321neo, Vietnam Airlines offersin-flight entertainment via personal devices. Entertainment options consist of films, games, TV programmes, audiobooks and music. Vietnam Airlines offers two in-flight magazines,Heritage andHeritage Fashion, in addition to other reading material.[226]
Business class is the highest of the three cabin classes offered by the airline. As is the case with business class cabins in most airlines, the amenities offered in this class are substantially different from economy class, and more services and products are available. OnAirbus A321s, recliner seats are offered, laid out in a 2-2 configuration. The seat offers 45 inches of pitch, 10 degrees of recline as well as foot and leg rest. OnBoeing 787s andAirbus A350s, lie-flat seats in a 1-2-1 configuration are offered. A 15.4-inch entertainment screen is available on the two aircraft. Seats are arranged in areverse herringbone configuration onBoeing 787 and staggered seating is available onAirbus A350. Refreshments are offered on flights over 90 minutes, with hot meals available on flights that are longer than two hours.[227]
Premium Economy
Vietnam Airlines'premium economy class has a wider seat width and legroom compared to Economy with 38–42 in (97–107 cm) of seat pitch and 7-8 inches of recline. This class is offered only on flights operated byBoeing 787-9 orAirbus A350. On every flight featuring Premium Economy, hot meals are served with an extensive menu of Vietnamese delicacies and popular world cuisine. Personal care bags with essential amenities are also provided. Premiere brand cosmetics and aqua water are available in the restroom during longer flights. Refreshments are served on flights over 90 minutes, with hot meals available on flights that are longer than two hours.[228]
Economy
Vietnam Airlines economy class meal
Economy class is available on all flights operated by Vietnam Airlines. Seats in this cabin feature seats 81 cm (32 in) in width.[229] Seat pitch on this cabin class is 31–32 in (79–81 cm), while seat recline ranges from 6-13° (5-6 inches). Refreshments are offered on flights over 90 minutes, with hot meals available on flights that are longer than two hours.[230]
Lotusmiles (stylized asLotuSmiles) is the airlines' frequent flyer program.[5] The program consisted of five tiers (Silver, Titanium, Gold, Platinum and Million Miler) with benefits varying between tiers.[231] Membership in this program is free, and members can earn miles in different ways (flying in carriers within Vietnam Airlines Group, SkyTeam carriers and carriers partnered with Vietnam Airlines based on distance and seating class, daily shopping with co-branded credit cards, using partners' services such asBooking.com or direct payments).[232][233] Accumulated miles can be redeemable to buy tickets and items at Lotusmall or exchange for vouchers forVingroup services.[234]
^In early March 1995,Flightglobal informed the carrier also had threeBoeing 767s in the fleet, two of them leased fromAWAS and the other one from Region Air.[32]
^ab"Flight Crew Division 919 receives Second-class Independence Order".Spirit Vietnam Airlines. 13 May 2019. Retrieved30 November 2024.The 919 Transport Air Force Regiment, which was established on May 1, 1959, was the first military transport aviation unit of Vietnam. By 1995, it was changed to the Flight Crew Division 919 under Vietnam Airlines.
^"Vietnamese Airbus".Flight International.138 (4242). London: Reed Business Information: 4. 14–20 November 1990.ISSN0015-3710. Archived fromthe original on 5 October 2013.Vietnam Airlines has cancelled plans to buy two Airbus A310s because of a US trade embargo on the country, a Vietnamese Government official has said in Hanoi. The A310 uses US engines.
^"Đoàn bay 919: Hành trình chinh phục bầu trời" [Flight Crew 919: Journey to Conquer the Sky].Spirit Vietnam Airlines (in Vietnamese). 2 May 2024. Retrieved30 November 2024.Bước ngoặt lớn diễn ra vào năm 1993, khi Đoàn bay 919 trở thành đơn vị trực thuộc Hãng hàng không quốc gia Vietnam Airlines, chuyển sang giai đoạn phát triển mới với bước nhảy vọt về trình độ. Các sĩ quan không quân trong Đoàn bay đều chuyển sang ngành dân sự. [The big turning point came in 1993, when Flight Crew 919 became a unit under Vietnam Airlines, entering a new stage of development with a leap in qualifications. All Air Force Officers in the unit have transferred to the civilian sector.]
^Karp, Aaron (4 January 2008)."Boeing finalizes DAE, Vietnam orders, sells record 1,300+ aircraft in 2007". Air Transport World. Archived fromthe original on 16 June 2012. Retrieved14 June 2012.Boeing finalized Dubai Aerospace Enterprise's 100-aircraft order valued at $10.9 billion and also officially completed a $2 billion order for 12 787-8s from Vietnam Airlines and Vietnam Aircraft Leasing Co., pushing its total 2007 commercial aircraft orders to well over 1,300, a single-year record.
^Walker, Karen (1 May 2012)."ALC purchases eight 787-9s".Air Transport World. Archived fromthe original on 3 May 2012.Air Lease Corp. (ALC) has purchased eight Boeing 787-9s, which it will lease to Vietnam Airlines, the lessor announced Monday.
^Nguyen, Binh (25 June 2010)."Vietnam Airlines becomes limited liability company". The Saigon Times Daily. Archived fromthe original on 4 March 2012. Retrieved22 May 2012.In its Decision 952/QD-TTg dated 23 June 2010, the Government says it still owns Vietnam Airlines Company Limited (Vietnam Airlines), which is headquartered at 200 Nguyen Son Street in Long Bien District, Hanoi City.
^"About Us". Vietnam Airlines.Archived from the original on 5 October 2013. Retrieved8 October 2009. "200 Nguyen Son Str., Long Bien Dist., Ha Noi city, Vietnam"
^"Home page of VN_anh". Vietnam Airlines. Archived fromthe original on 11 March 2000. Retrieved21 December 2010.HEAD OFFICE: GIALAM AIRPORT, HANOI 10.000, VIETNAM.
^"Airline Routes". Air Transport World. 3 October 2011. Archived fromthe original on 14 June 2012. Retrieved2 October 2012.Etihad Airways has announced a codeshare agreement with Vietnam Airlines (VN), effective Oct. 30. The agreement will allow Etihad's passengers to connect through Bangkok to Ho Chi Minh or Hanoi on VN's daily services. VN passengers will be able to connect through Bangkok to Etihad's base in Abu Dhabi.
^Karp, Aaron (26 September 2025)."Routes & Networks Latest: Rolling Daily Updates (W/C Sept. 22, 2025)".Aviation Week. Archived fromthe original on 27 September 2025.Singapore Airlines (SIA) and Vietnam Airlines signed a codeshare agreement covering flights by both airlines between Singapore Changi Airport (SIN) and cities in Vietnam. SIA will place its SQ code on Vietnam Airlines flights between SIN and Vietnamese destinations Hanoi and Ho Chi Minh City. Vietnam Airlines will place its VN code on SIA services from SIN to Da Nang, Hanoi and Ho Chi Minh City.
^"INVITATION FOR WIDEBODY AIRCRAFT INDICATIVE OFFERS".Vietnam Airlines. Retrieved30 October 2025.Vietnam Airlines JSC is seeking to expand its fleet with up to thirty (30) widebody aircraft (A350-900 or B787-9) for delivery during 2028–2032, and is open to all available options including purchase, lease, sublease or any other arrangement.