 | |
Type of site | Subsidiary |
|---|---|
| Available in | English,Chinese (Traditional),Japanese,Korean,Russian,German,French,Italian,Spanish,Dutch,Turkish,Polish,Greek,Indonesian,Malaysian andThai, with themobile app also featuringVietnamese andFilipino |
| Founded | June 1999; 25 years ago (1999-06) |
| Area served | Worldwide |
| Industry | Travel agency |
| Employees | 45,000 |
| URL | trip |
Trip.com is an onlinetravel agency owned byTrip.com Group. Itswebsite andmobile app can be used to book flights, hotels, trains, car rentals, airport transfers, tours, and attraction tickets.
Prior to its current ownership, the Trip.comdomain name was used by Trip Software Systems from 1996 to 1998, Antoine Toffa from 1998 to 2000,Cendant from 2001 to 2003,Orbitz from 2009 to 2013, andExpedia from 2015 to 2016.[1][2]
In 2016,Gogobot, a travel booking and research company founded by entrepreneurs Travis Katz and Ori Zaltzman in 2010, acquired the Trip.com brand from Expedia and rebranded the service as Trip.com.[3]
In November 2017,Ctrip acquired Trip.com.[4] At that time, Trip.com had more than 60 million users.[5][6]
In February 2018, Trip.com became the first travel agency to sellKorail tickets online.[7]
In March 2018, Trip.com partnered withDeutsche Bahn to sell German train tickets.[8]
In March 2018, Trip.com launched its car rentals service, spanning over 6,000 cities.[9]
In June 2018, airport transfer bookings were launched on Trip.com's Hong Kong and English sites, initially covering more than 200 cities in 55 countries.[10]
In July 2019, Trip.com expanded the reach of its car rental service in four major language markets.[11]
In December 2019, the website reported 200% year-on-year growth in the car rentals product range for the winter holiday season.[12]
In September 2019, Trip.com joined the Singapore Tourism Board in a strategic partnership for destination marketing.[13]
In October 2019, Trip.com hosted its inaugural Airline Partner Conference, which brought together over 50 airlines.[14]
In January 2020, Trip.com partnered withBritish Airways andIberia on the New Distribution Capability (NDC) standard to offer a more complete inventory on the website.[15]
In June 2021, Trip.com expanded its partnership withTripAdvisor.[16]
In February 2023, Trip.com launched TripGen, anartificial intelligence-basedchatbot based onOpenAI.[17][18]
In June 2023, Trip.com launched Trekki, anon-fungible token.[19]
In 2023, Trip.com stirred controversy by allowing women to book women-onlysleeping car train compartments. Trip.com was accused ofsex segregation and reversed the policy.[21]
