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TWINT

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Payment system for cashless payment
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Twint AG
Company typeJoint-stock company
PredecessorMonexio AG
FoundedJuly 2014; 11 years ago (2014-07) inBern, Switzerland
Headquarters,
Switzerland
Key people
Markus Kilb (CEO)
ServicesMobile payment
Websitetwint.ch

Twint is a Swissmobile payment system rolled out nation-wide in 2017. As of 2024, Twint has become ubiquitous in Switzerland, with many stores accepting Twint payments and nearly all banks taking part in the payment system. The app was developed by Monexio, a wholly owned subsidiary ofPostFinance, beginning in 2014.

The first banks that cooperated in Twint were theBerner Kantonalbank andValiant Bank in 2015, joined by theBasler Kantonalbank andBank Cler in 2016.

Twint had approximately five million users in 2023.[1]

Company

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History

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Twint was created by Monexio AG, a company founded in July 2014 as a wholly owned subsidiary ofPostFinance. PostFinance Executive Board member Thierry Kneissler was appointed CEO, while Hansruedi Köng, CEO of PostFinance, became Chairman of the Board of Directors. The company became operational in August 2014.[2] Thepre-launch of Twint took place from 6 August 2015, starting in the cities ofBern andZurich.[3] The national rollout began on 3 November 2015.[4][5]

In May 2016, Twint and Paymit, a competitor made by theZurich Cantonal Bank and theSIX Group, announced a fusion, which was approved by theCompetition Commission of Switzerland in September 2016.[6][7]

Services

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Each Twint account is connected to a mobile phone number, a bank account, or both.

Payments to other Twint users

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When making a payment to a private Twint user, the payer selects the receiver's contact in the app, and specifies the sum. A receiver can also request a sum from a mobile phone contact if that person is also using the Twint app.[8]

Payment in stores

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Payment when making purchases can happen in two ways:

  • The credit card terminal's display shows an instantly generatedQR code that contains both the recipient's account, and the amount to be paid. With the phone's camera, the app scans the QR code, and then asks the payer for confirmation.
  • The store owner can display a sheet of paper on which a static QR code is printed. In that case, the QR code only specifies the recipient's account, and the payer has to enter the sum on his mobile phone. After successful payment, the payer then shows his phone display to the vendor, where the app displays the sum and the receiver's identity.[8]

Specifically the latter method has allowed many small stores to be integrated into cashless money transfer, e.g.mountain huts, club restaurants at sports matches, and second-hand shops, without having to invest in credit card terminals.

See also

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References

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  1. ^Wietlisbach, Oliver (21 February 2023)."Das einst belächelte Twint hat über 5 Millionen User – wichtiger ist aber eine andere Zahl" [The once ridiculed Twint has over 5 million users – but another number is more important].Watson (in German). Retrieved7 May 2025.
  2. ^Gerber, Samuel (13 August 2014)."Postfinance gründet Tech-Start-Up".Handelszeitung (in Swiss High German). Retrieved12 July 2024.
  3. ^"Twint startet in der Schweiz".Swiss IT Reseller (in German). 6 August 2015. Retrieved12 July 2024.
  4. ^"Postfinance-Bezahl-App Twint schweizweit gestartet".SWI swissinfo (in Swiss High German). 3 November 2015. Retrieved12 July 2024.
  5. ^Pöschl, Fabian (3 November 2015)."Twint ist da".Netzwoche (in German). Retrieved12 July 2024.
  6. ^"Die Bezahl-App Paymit wird begraben".Handelszeitung (in Swiss High German). 27 May 2016. Retrieved7 May 2025.
  7. ^"Samsung Pay kommt (irgendwann), Twint später".Swiss IT Magazine (in Swiss High German). October 2016. p. 7.ISSN 1663-5167. Retrieved7 May 2025.
  8. ^ab"FAQ – frequently asked questions".Twint. Retrieved2024-07-04.

External links

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