 Logo used since 2016 | |
| Subway | |
| Formerly |
|
| Company type | Private |
| Industry | Restaurants |
| Genre | Fast-food restaurant |
| Founded | August 28, 1965; 60 years ago (1965-08-28) inBridgeport, Connecticut, U.S. |
| Founders |
|
| Headquarters | , U.S.[2] |
Number of locations | 37,000 (September 2023)[3] |
Area served | Worldwide (100+ countries) |
Key people | Jonathan Fitzpatrick (president &CEO)[4] |
| Products |
|
| Revenue |  US$16.1 billion (2019)[5] |
| Owner | Roark Capital Group |
Number of employees | 410,000, including franchises (2022)[6] |
| Website | subway.com |
Subway IP LLC,[7]trading asSubway, is an American multinationalfast food restaurantfranchise that specializes insubmarine sandwiches (subs) andwraps. It was founded byFred DeLuca and financed byPeter Buck in 1965 asPete's Super Submarine Sandwiches[8] inBridgeport, Connecticut. After several name changes, it was renamed Subway in 1972, and a franchise operation began in 1974 with a second restaurant inWallingford, Connecticut.[9]
It was the fastest-growing franchise in the world in 2015[10] and, as of September 2023, has over 37,000 locations in more than 102 countries and territories. More than half its locations (21,796 or 61.1%) are in the United States.[3][11][12] It is the largest single-brand restaurant chain and the largest restaurant operator in the world.[13][14][15][16] Its international headquarters are inShelton, Connecticut.
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In 1965,Fred DeLuca borrowed $1,000 from his friendPeter Buck to start "Pete's Drive-In: Super Submarine Sandwiches" at 3851 Main Street[17] inBridgeport, Connecticut, and in the following year, they formed Doctor's Associates Inc. to oversee operations of the restaurants as the franchise expanded.[18][19] The holding company derives its name from DeLuca's goal to earn enough from the business to pay tuition for medical school, as well as Buck's having a doctorate in physics.[20] In 1968, the sandwich shop was renamed Subway.[18] In 1976, a franchise operation began with a restaurant inWallingford, Connecticut.[9]
The first Subway on theWest Coast was opened inFresno, California, in 1978.[18] The first Subway outside of North America opened inBahrain in December 1984.[21] The first Subway in Canada opened inSt. John's in 1986.[22] The first Subway in the United Kingdom opened inBrighton in 1996.[23]
In 1989, Subway acquired Cajun Joe's, aBoston, Massachusetts-based chain which soldfried chicken andCajun cuisine.[24][25] The venture proved unsuccessful, and most were closed by the end of the 1990s.[26]
In 2004, Subway began opening stores inWalmart supercenters, and surpassed the number ofMcDonald's locations inside U.S. Walmart stores in 2007.[27] Since 2007, Subway has consistently ranked in theEntrepreneurFranchise 500. In 2015, it ranked third on the "Top Global Franchises" list, and first as the "Fastest Growing Franchise."[28][29] At the end of 2010, Subway became the largest fast food chain worldwide– with 33,749 restaurants; 1,012 more than McDonald's.[30]
In January 2015,Suzanne Greco became president and CEO. Her brother Fred DeLuca, the company's first CEO, had been ill for two years and died of leukemia in September 2015.[31] In 2016, Subway closed hundreds of restaurants in the United States, experiencing a net loss in locations for the first time. However, with 26,744 locations, it remained the most ubiquitous restaurant chain in the United States (with McDonald's in the #2 spot).[32]
In July 2017, Subway unveiled redesigned restaurants, dubbed 'Fresh Forward',[33] with new company branding.[34] The company installed self-order kiosks, USB charging ports at tables, and added new menu items.[35]
In 2017, Subway closed more than 800 U.S. locations. In April 2018, it announced it would close about 500 more that year. According to Abha Bhattarai ofThe Washington Post, this was a result of three consecutive years of falling profits and a 25 percent reduction in foot traffic in Subway stores since 2012. Franchisees also complained that the company's deep promotions further ate away at profits.[citation needed] In January 2018, Subway invested $25 million in a re-branding campaign targeting young consumers to revitalize its image and boost sales.[19] In 2019, John Chidsey joined Subway as the company's first CEO who was not a founding family member. He focused on improving established U.S. locations rather than building new restaurants.[36] In December 2020, Subway partnered withezCater to offer a new online catering platform.[37]
In 2023, the family announced that they were in the process of selling the company to private ownership. The company enlisted the help ofJP Morgan with the sale. The price of the company was reported to be around $10 billion.[38][39] Several potential buyers made offers for the company.[40] These included the asset management division of investment bankGoldman Sachs,TDR Capital, andTPG Inc.[40] On August 24, Subway announced thatRoark Capital would purchase the company for $9.6 billion.[41] The deal's reported value would make it the third-biggest US acquisition in restaurant history, behindBurger King's 2014 acquisition ofTim Hortons for $11.4 billion andInspire Brands' purchase ofDunkin' Brands in 2020 for $11.3 billion.[42]
In November 2023, the Federal Trade Commission announced it was looking into investigating the deal as it would possibly give Roark a monopoly in the sandwich shop industry via the firm's existing ownership of Subway's competitorsMcAllister's Deli &Jimmy John's.[43] On April 30, 2024, Roark officially acquired Subway after the FTC determined that Roark did not have an unfair advantage.[44]
On March 19, 2024, Subway signed a 10-year deal withPepsiCo that began on January 1, 2025, ending the restaurant chain's partnership withThe Coca-Cola Company that was first signed in 2003, went into effect the following year in 2004, and the Coke switchover was completed by 2005.[45][46] Subway's international locations had already gone back to serving Pepsi products between 2015 and 2018.[46] Pepsi previously had a deal with them when they were founded that lasted until the Coca-Cola switchover.[47]
By the end of March 2024, the company's Brazilian unit went into bankruptcy with over BRL 482 million (nearly $100 million) in debt.[48] SouthRock Capital, operator of Brazilian Subway restaurants, later declaredChapter 15 bankruptcy in June 2024.[49]
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As of 2024[update], Subway was owned by the private equity groupRoark Capital.[50] Prior to that, Subway had been owned by its founding families for six decades. In 2019, John Chidsey joined Subway as the first chief executive officer outside of the DeLuca family.[51]
As of 2017, the Subway Group of companies was organized as follows:
Subway's international headquarters are inShelton, Connecticut. The company is in the Enterprise Corporate Park, where it takes 90,000 square feet (8,400 m2) of space[56] on three floors.[57] This facility began operations in 2023.[58] The company stated that it chose Shelton due to proximity to various locations in Connecticut as well as proximity to points of interest.[59]
Previously the headquarters were inMilford, Connecticut, taking up three land portions.[60] In 2024 the former buildings were razed.[61]
There are five regional centers supporting the company's international operations. The regional offices for European franchises are located inAmsterdam (Netherlands); the Australian and New Zealand locations are supported fromBrisbane (Australia); the Asian locations are supported from offices inBeirut (Lebanon) andSingapore; and the Latin American support center is inMiami (US).[62]
The startup cost of owning a Subway franchise is significantly lower than competitors, beginning at around $200,000 to $500,000. However, Subway franchisees also pay some of the highest percentages of profits (around 12.5%) back to Subway compared to competitors.[63]
As of February 2023, Subway had approximately 37,000 locations in more than 100 countries, all independently owned and operated by a network offranchisees.[64] Subway has the highest concentration of locations in North America with more than 20,000 in the United States, 2,881 in Canada, and 758 in Mexico, as of 2019.[65][64] This was almost as many U.S. locations asMcDonald's andStarbucks combined, as of 2018.[19] Outside North America, the countries with the most locations are Australia (1,215), Brazil (1,643), and the United Kingdom (2,195), as of 2019.[65]
Subway's core product is thesubmarine sandwich (or "sub"). It also sellswraps,salad,paninis, and baked goods (includingcookies,doughnuts, andmuffins). Subway also sellsbreakfast sandwiches,English muffins, andflatbread. In 2006, "personal pizzas" debuted in some US markets. These aremade to order (like the subs) and heated for 85 seconds. Breakfast and pizza items are only available in select locations. In November 2009, Subway signed a deal to serve exclusivelySeattle's Best Coffee coffee as part of its breakfast menu in the US.[66]
Subway's best-selling sandwich,[67] the B.M.T. (short for "Biggest, Meatiest, Tastiest"), containspepperoni, salami and ham. It was introduced as a reference toBrooklyn-Manhattan Transit, connecting to the "subway" name.[68]
In April 2017, Subway announced the addition of paninis to its menu. Chipotle Steak & Cheese, Triple Cheese, Chicken Cordon Bleu, and Italian B.M.T. Melt were the four variations announced.[69] In September 2018, Subway debuted the Chipotle Cheesesteak sandwich for a limited time. Regional testing of a crispy chicken sandwich also began taking place in Arkansas.[70] In January 2024, Subway debuted Sidekicks, a new range of footlong baked goods in partnership withCinnabon andAuntie Anne's.[71]
Subway's SubDog is an American-style hotdog, topped with mozzarella cheese, tomato sauce and a limited-edition tangy mustard, in which started as an April Fool's joke in 2022 but due to popular demand Subway brought the SubDog to reality as a limited-time offer. Subway announced the return of the SubDog in Australia for a limited time in 2024 between 2 September to 6 October.[72][73]
Subway's menu varies between countries, most significantly where religious requirements relate to the meats served.
In 2006, the firstkosher Subway restaurant in the United States opened in a suburb ofCleveland, Ohio in the Mandel Jewish Community Center of Cleveland. Former Subway spokesmanJared Fogle attended the opening. A press release stated, "With slight modifications, such as no pork-based products, and the use ofsoy-based cheese product, the menu is virtually identical to that of any other Subway restaurant."[74] Other openings soon followed, briefly making Subway one of the largest U.S. kosher restaurant chains.[75] At their peak, twelve kosher Subway locations were open in the U.S., including Kansas City and 5 in New York. As of 2023, only one kosher Subway remains, in Miami, FL. Franchisees who failed noted a lack of support from the parent location in advertising, higher costs of kosher food and supervision, the inability to remain open on Saturdays, and that customers who do not keep kosher prefer the original menu and prices.[76]
Subway opened its first restaurant in India in 2001 inNew Delhi. In deference toHindu beliefs, Subway restaurants in India do not serve beef products; on the other hand, the country's large number of vegetarians induced Subway's Indian outlets to offer a much-extended range of vegetarian options. As of January 2017, there were 591 Subway restaurants in 68 Indian cities.[3] On September 4, 2012, Subway opened its first all-vegetarian outlet on the campus ofLovely Professional University (LPU) inJalandhar,Punjab.[77] On March 6, 2013, Subway opened its second all-vegetarian outlet also offering Jain food inPaldi,Ahmedabad.[78]
In 2011, Subway introduced gluten-free bread and brownies to some locations in Texas.[79] It also cut the salt content of its sandwiches by 15 percent in 2011.[80]
Subway is the second-biggestfast food advertiser in the United States, behind only McDonald's. It spent US$516,000,000 on measurable advertising in 2011.[81]
Subway used the advertising slogan "Eat Fresh" and focused on how its sandwiches were made from freshly baked bread and fresh ingredients, in front of customers to their exact specifications, by employees which Subway called "Subway Sandwich Artists".[82]
In 2005, Subway scrapped its "Sub Club" stamp promotion, citing a growing number of counterfeit stamps due to online auction sites and the increasing availability of high-quality printers.[83][84]
In November 2007, Subway's US commercials featured the cartoon characterPeter Griffin (from FOX'sFamily Guy) promoting its new Subway Feast sandwich.[85]
Subway ran aproduct placement campaign in the US TV seriesChuck since its first season. As ratings dwindled in the second season, a campaign to "save Chuck" was launched for fans, encouraging them to purchase a footlong sub from Subway on April 27, 2009, the date of the season finale. Tony Pace, Subway's marketing officer, called it the best product placement the restaurant chain has done "in several years."[86]
To celebrate National Sandwich Day on November 3, 2015, Subway offered a Buy One sandwich, Give One sandwich free promotion.[87]
Most Subway locations feature a promotion named "Sub of the Day" where a different submarine sandwich is featured each day of the week at a discounted price. In the past they had a monthly promotion that featured a specialty sub sandwich at a discounted price for the entire month.[88]
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Beginning in January 2000,Jared Fogle was a national spokesman for the company in the United States, giving talks on healthy living and appearing in advertisements. Fogle first came to attention in his nativeIndiana by claiming that he lost over 200 pounds (91 kg) in part by eating at Subway. After 2008, he was featured less often as the company marketed with more emphasis on its "5 dollar footlong" campaign.[89] Subway attributed between one-third and one-half of its growth from 1998 to 2011 to Fogle, the equivalent of a tripling in size.[90] Subway ended its relationship with Fogle in 2015 after he was charged with possession ofchild pornography and illicit sexual conduct with minors. After pleading guilty in August 2015, he was sentenced to more than 15 years infederal prison three months later.[91][92][93]
In December 2015, following the removal of Fogle from its marketing, Subway introduced a new marketing campaign, "Founded on Fresh". The campaign focuses on Subway's establishment and early history and featuresFred DeLuca, as played by his son, Jonathan. The new campaign downplays the use of jingles and celebrity endorsements (besides "targeted" sports marketing) in favor of focusing on the qualities of its products and specific products. Chief advertising officer Chris Carroll explained that the focus on fat, calories, and weight loss were "what fresh used to be" and that the new campaign would focus more on the sourcing of Subway's ingredients, such as its phase-out ofantibiotic-treated meat. Carroll also explained that the new strategy was being developed prior to the controversy involving Fogle.[94]
In 2008, Subway began to offer all its regular one-foot-long (30 cm) submarine sandwiches (excluding the premium and double-meat varieties) for five dollars (equivalent to $7.30 in 2024), in the continental United States and Canada, as a "limited time only" promotion. "Five Dollar Footlongs" quickly became the company's most successful promotion ever.[95] Upon the initial promotion's completion, customer response prompted Subway to create a "$5 Footlong Everyday Value Menu" that offered some footlong sandwiches for $5. Since 2011, there has been a monthly rotating $5 footlong.[89] In October 2011, a similar promotion was launched in the United Kingdom. Customers can buy one of nine subs and any drink for £3 (for a 6-inch [15 cm] sub) or £5 (for a footlong).[96]
In 2012, San Francisco restaurants discontinued the five-dollar footlong promotion due to the higher cost of doing business in the city.[97] From June 2014 to the end of that year, some Subway locations began discontinuing the $5 promotion.[98] On November 1, 2014, Subway discontinued the five-dollar footlong promotion, replacing it with the Simple $6 Menu which included a six-inch select with a drink and a choice of cookies or chips.[99][100]
In February 2016, Subway announced that all classic footlongs would be priced at $6 each.[101] In January 2018, the $5 promotion returned with a $4.99 footlong menu of five subs at participating locations.[102][103][104] In September 2018, Subway announced that it would discontinue the $5 footlong promotion to boost franchise profits.[105]
In early 2017, Subway introduced its Italian Hero and advertised it with a campaign describing it as an authentic Italian(-American) sandwich. Created by their national creative agency MMB, two comedic spots feature Italian-American characters on and around the stoop of a tenement building, one including a cameo by sportscasterDick Vitale. Another ad featuresFood Network'sJeff Mauro, the "Sandwich King", who is also Italian-American,[non-primary source needed][106] discussing the nature and role of the different Italian meats and other ingredients.[107][108][109][110][111][112]
In July 2021, Subway debuted its "Refresh" campaign featuring:Tom Brady,Stephen Curry,Serena Williams, andMegan Rapinoe.[113] Subway franchisees requested Rapinoe be pulled from the ads following the 2020 Olympics, claiming her testimonial caused sales to dip and harmed the stores' reputation.[114]
Subway has sponsored a number of sports events, particularlyNASCAR races, including theSubway 300 (2001),Subway 400 (2002–2004),Subway 500 (2003–2007),Subway Fresh 500 (2005–2013) and theSubway Firecracker 250 (2009–2016). Subway sponsored theSubway Super Series ice hockey tournament from 2009 to 2014.[citation needed] In September 2022, Subway secured a three-year partnership deal withFootball Australia for the naming rights of the men's national football teams as the SubwaySocceroos, SubwayOlyroos, SubwayYoung Socceroos, and SubwayJoeys. The deal also includes Subway becoming the official partner of theMatildas and theAustralia Cup.[115]
In December 2015, Subway committed to eliminatingbattery cage eggs from its North American supply chain by the end of 2025.[116] In January 2022, it was criticized by theanimal welfare organization the Open Wing Alliance for failing to report progress on its cage-free transition.[117] In August 2025, a representative ofThe Humane League stated that Subway leadership refused to engage with the organization about its cage-free commitment.[118] A month later, Subway announced that it would eliminate caged eggs from its U.S. locations by November 2025 and its Canadian locations by the end of the year.[119]
In 2017, Subway faced a nationwide campaign against its use offast-growing broiler chickens led by high school activist Lia Hyman in coordination with The Humane League.[120] On April 20, 2017, Hyman and a group of activists delivered more than 53,000 signatures from campaign supporters at a demonstration outside Subway's headquarters in Connecticut.[121]
Following the demonstration, Subway released a chicken welfare policy[122] requiring its U.S. chicken products to be produced in alignment with Global Animal Partnership (GAP) standards by 2024, including enhanced living environments, increased activity levels, optimized stocking density, and improved slaughter methods.[123] However,World Animal Protection reported in 2024 that Subway continued to practice low broiler welfare standards in its European supply chain.[124]
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In September 1999, at least 32 customers inSeattle contractedhepatitis A after eating food contaminated with the virus at two Subway outlets.[125] The virus, which is spread by eating or drinking food or water contaminated with infected feces, infects the liver causing nausea, vomiting, diarrhea, fatigue, and fever.[126] Subsequent investigations found that staff failed to adhere to thorough hand washing and the use of plastic gloves during food preparation.[127] A class-action lawsuit on behalf of 31 victims was resolved for $1.6 million.[128][129] The most seriously affected victim—a 6-year-old boy—suffered acute liver failure and required aliver transplant. He was awarded $10 million in an out-of-court settlement in 2001.[127] A previous outbreak of hepatitis A in 1996 had also involved a Subway outlet in Seattle, although no legal action had resulted.[125]
In April 2015, theArkansas Department of Health issued a warning to the public that customers who had eaten at the Subway outlet inMorrilton, Arkansas, may have been exposed to infection after an employee tested positive for the virus.[130][131]
On February 2, 2007,KNXV-TV (with the help of the Arizona Department of Weights and Measures) reported that three of Subway's "Giant Sub" sandwiches, normally each 3 feet (91 cm) long, were actually only 2 ft 7.9 in, 2 ft 8.2 in, and 2 ft 8.5 in (81.0, 81.9, and 82.6 cm) long. Under Arizona regulations, objects cannot be more than 3% shorter than their advertised length; a "three-foot" sub must be at least 2 feet 10.92 inches (88.70 cm) long. The report also showed the boxes designed to store these sandwiches were 2 feet10+3⁄4 inches (88.3 cm) in length; shorter than the maximum allowable variance. In response to the report, Subway said it was reevaluating its advertising, training, and packaging materials with regard to the specific or implied length of Giant Subs and was advising its franchisees to only discuss with customers the approximate number of expected servings and not a specific length of measurement.[132]
In January 2013, an Australian teen, Matt Corby, complained onFacebook that Subway's "footlong" sandwich was only 11 inches (28 cm) long, rather than 1 foot (30 cm). Subway responded by saying, "With regards to the size of the bread and calling it a footlong, 'Subway Footlong' is a registered trademark as a descriptive name for the sub sold in Subway Restaurants and not intended to be a measurement of length."Discovery during a subsequent class-action lawsuit revealed that most Subway sandwiches were the advertised length. A $530,000 settlement was thrown out of court in 2017 for being "utterly worthless" to consumers.[133][134]
In 1995, Subway Sandwich Shops, Fred DeLuca, Peter Buck, and Doctor's Associates Inc. were held liable for breach of contract. An Illinois jury awarded more than $10 million in damages to Nicholas and Victoria Jannotta after finding lease and contract violations. The plaintiffs claimed the defendants had misrepresented the asset value of Subway Sandwich Shops (a leasing company used by Doctor's Associates for franchising purposes) while negotiating a 1985 lease agreement.[135]
The U.S. House of Representatives' small business committee studied the franchise industry from 1992 to 1998. Dean Sagar noted, "Subway is the biggest problem in franchising and emerges as one of the key examples of every abuse you can think of."[136] In 1989, the U.S. Small Business Administration refused small business loans to Subway franchise owners until Subway removed a contract clause which gave it the power to seize and purchase any franchise without cause.The Dallas Morning News reported Subway had seized American soldier Leon Batie Jr.'s Subway stores in 2006 while he was serving in Afghanistan.[137] He had been deployed to supportOperation Enduring Freedom in March 2005, three years after buying his first restaurant.[137] Batie alleged Subway had violated the U.S.Servicemembers Civil Relief Act. He filed a federal lawsuit against Subway, which was dismissed. He then filed suit in state court in Dallas County, Texas. Both parties settled on "mutually agreeable" and confidential terms in January 2010.[138]
In October 2010, Subway franchisees in the United Kingdom lost a high court appeal against paying standardVAT on all toasted subs, as required byHM Revenue and Customs. Thus, in the United Kingdom, a toasted sub attracts VAT, whereas a cold sub, eaten off the premises, does not. Competitors such asQuiznos andMcDonald's do not pay VAT on similar food.[139][140][141]
In March 2012,Chancellor of the Exchequer,George Osborne announced plans to close the loophole that allows Subway competitors to offer hot food without paying VAT. This legislation was expected to come into force from October 2012 onward,[142] but on May 28, 2012, the government withdrew plans to charge VAT on originally hot food being allowed to cool naturally.[143] In June 2012, Subway launched the "Toast the Tax" campaign to put pressure onthe government to drop VAT on toasted sandwiches, as it has done for hot savouries.[144]
On January 31, 2011, Subway lawyer Valerie Pochron wrote toCasey's General Stores, a chain of Iowa-based convenience stores, demanding that the small chain cease using the term "footlong" in advertisements for its 12-inch sandwiches. Subway threatened to sue. Consequently, in February 2011, Casey's General Stores Inc. filed a petition in a U.S. District Court inDes Moines, seeking a legal declaration that the word "footlong" does not violate Subway's rights.[145] Casey's further sought a declaration that the word "footlong" is a generic description of a sandwich measuring one foot.[146][147] Before serving its complaint on Subway, Casey's voluntarily dismissed its action, ending the litigation.[148]
Subway's trademark application for "footlong" has yet to be approved by the federal government. Subway has attempted to register it with theUnited States Patent and Trademark Office twice. It filed on November 8, 2007,[149] and June 4, 2009.[150] Both filings have been abandoned, on November 20, 2013, and August 21, 2014, respectively.Yum Brands (KFC, Pizza Hut, Taco Bell, and non-Canadian A&W locations), Long John Silver's, and other competitors opposed the applications.[145]
Subway removedazodicarbonamide from its bread after food blogger and activistVani Hari gathered more than 50,000 signatures in apetition drive.[151] Before Vani Hari's petition, Subway had used azodicarbonamide as a bread conditioner, to whiten the dough and allowsandwich bread to bake more quickly. As of 2016[update], the ingredient was still used by other fast food restaurants.[152]
In August 2015, Vani Hari again petitioned Subway in conjunction withNatural Resources Defense Council,Friends of the Earth, theCenter for Food Safety,U.S. Public Interest Research Group to commit to buying meat produced without the routine use ofantibiotics and to provide a timeline for doing so.[153] In October 2015, Subway announced it would transition to chicken raised without antibiotics in 2016 and turkey within the following 2–3 years, and would also transition beef and pork raised without antibiotics by 2025.[154][155]
In 2020, theSupreme Court of Ireland ruled that Subway bread had too high a sugar content to be classed as bread for VAT reasons, with its recipe including sugar equal to 10% of the weight of the flour.[156]
In 2021, a lawsuit was filed against the company alleging that the ingredient Subway bills as "tuna" was a mixture of "various concoctions that do not constitute tuna, yet have been blended together by defendants to imitate the appearance of tuna". The company's senior director for global food safety and quality said in a statement that "Our restaurants receive pure tuna, mix it with mayonnaise and serve on a freshly made sandwich to our guests."[157] The investigative TV showInside Edition sent samples of Subway's tuna salad toApplied Food Technologies, a Florida company that carries out DNA testing of seafood. According to that company, "Yes, we confirmed that tuna was definitely in all three samples we received."[158] Subway established a website, SubwayTunaFacts.com, to refute the claims that they did not use real tuna, which they have denied unambiguously.[159]
In an investigation by theCanadian Broadcasting Corporation (CBC)'s consumer affairs television seriesMarketplace aired in February 2017, chicken from five fast-food restaurants was lab-tested to determine constituents. While DNA testing found between 84.9% and 89.4% of the DNA from other restaurants' chicken products to be chicken DNA, with the remaining being unidentifiable plant DNA, on the two Subway chicken items tested, 53.6% and 42.8% of the DNA was found to be chicken, with the remainder being mostly soy. Although ingredients listings did show soy protein to be a constituent of both of the chicken products, Subway states that the proportion is less than or equal to 1% and that the finding of about 50% soy DNA is not representative of the actual amount of soy in the product. Subway has called CBC's report "absolutely false and misleading" and demanded that it be retracted. Meanwhile, however, Subway Canada stated that it was investigating with its supplier to ensure that the proportion of soy protein was as per expectations.[160][161][162][163][164]
According to Subway's website, U.S. stores' ingredients may differ from those in Canadian stores. Both countries include soy protein in chicken strips, but only the U.S. version states that it is present in quantities of 2% or less. The Canadian version includes soy as an ingredient in its chicken patty, but the United States version does not.[165]
In April 2017, Subway sued the CBC, as well as the reporter and two producers, for $210 million, alleging the CBC acted "recklessly and maliciously" and that "these false statements... were published and republished, maliciously and without just cause or excuse, to a global audience, which has resulted in pecuniary loss to the plaintiffs." The CBC stood by its reports, stating that the DNA tests were done by independent and credible experts.[166] The CBC's Emma Bédard stated that Subway had not provided an alternative explanation for the DNA test results obtained by the CBC.[167]
In November 2019, Subway's lawsuit against the CBC was dismissed through anti-SLAPP legislation, as CBC's reporting was deemed to be a matter of public interest.[168][169] In January 2021 the Ontario Court of Appeal overturned the decision dismissing the lawsuit. The Supreme Court of Canada denied leave for appeal, so the matter has been returned to the Superior Court of Justice for trial.[170]
In 2019, the Fair Work Ombudsman found that 17 Australian-based Subway franchises had underpaid workers.[171] The lengthy investigation by the Ombudsman specifically found that franchises failed to pay the employees minimum wages, casual loadings, holiday and overtime rates, and did not issue proper pay slips or keep proper employment records.[171] The investigation resulted in over $81,000 being recovered in unpaid wages for over 160 employees.[171] Subway responded by introducing a rolling audit of franchisee employment records and commented that franchise agreements could be terminated if franchisees failed to meet Australian workplace laws and Subway's internal standards of operation.[171]
Following theRussian invasion of Ukraine, Subway was criticized for not divesting or scaling back its operations in Russia, unlike most of its competitors.[172][173][174] Subway issued a statement saying its corporate office does not own any of the 446 Subway stores in Russia, and issued a statement saying, "In addition to working with our franchisees across Europe to provide meals to refugees, we will redirect any profits from operations in Russia to humanitarian efforts supporting Ukrainians who have been affected by the war. Our restaurants in Russia are all independently owned and operated by local franchisees and managed by an independent master franchisee."[175] Nevertheless, Ukraine'sNational Agency on Corruption Prevention stated that Subway continues advertising in Russia and collecting payments from its Russian franchisees, and listed Subway amongInternational Sponsors of War in January 2024.[176] Despite the list being withdrawn following diplomatic pressure, in June 2024, Subway announced the termination of its Russian franchise agreements, and in August 2025, the former Russian franchisee, having lost the Subway trademark rights, rebranded toSubjoy.[177]
Franchise World Headquarters 1 Corporate Drive Suite 1000 Shelton, CT 06484 USA
Today, the SUBWAY brand is the world's largest submarine sandwich chain with more than 20,603 locations around the world.
{{cite web}}: CS1 maint: bot: original URL status unknown (link)Fox's "Family Guy" has lined up its first national quick-service restaurant promotion with Subway Restaurants, which will air a TV spot featuring the show's Peter Griffin
Since I am Italian-American, and living around my people for the majority of my life, it has been an integral part of my culinary upbringing.
The truth is, Subway uses wild-caught skipjack tuna regulated by the Food and Drug Administration (FDA). A favorite among sub lovers, our tuna is and has always been high-quality, premium and 100% real.
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