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Singapore Customs

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Government agency
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Law enforcement agency
Singapore Customs
Agency overview
Formed1 April 2003; 22 years ago (2003-04-01)
Preceding agency
  • Department of Customs and Excise (CED)
Jurisdictional structure
Operations jurisdictionSingapore
Specialist jurisdiction
Operational structure
Headquarters55 Newton Road, Revenue House, Singapore 307987
Elected officer responsible
Agency executive
  • Tan Hung Hooi, Director-General of Customs
Parent agencyMinistry of Finance
Website
www.customs.gov.sg

TheSingapore Customs is adepartment under theMinistry of Finance of theGovernment of Singapore. Singapore Customs was reconstituted on 1 April 2003, after the Customs and Excise Department and the Trade Facilitation Division and Statistics Audit Unit ofInternational Enterprise Singapore (IE Singapore) were merged.[1]The border function's at the land, air and sea checkpoints were also simultaneously transferred toImmigration and Checkpoints Authority (ICA). Singapore Customs serves as the lead agency for trade facilitation and revenue enforcement. It is also responsible for implementing customs and trade-related enforcement measures, including those pertaining to Free Trade Agreements and strategic goods.

The headquarters is located in Revenue House along Newton Road,Novena.

Goods and Services Tax (GST) Refund for Tourists

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The Tourist Refund Scheme (TRS) is administered by Singapore Customs on behalf of theInland Revenue Authority of Singapore (IRAS). The scheme allows tourists to claim a refund of the Goods and Services Tax (GST) paid on goods purchased from participating retailers if the goods are brought out of Singapore via Changi International Airport or Seletar Airport.

History

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The Customs Department was founded when Singapore was the British Empire'sStraits Settlements and laterCrown Colony. Established in 1910 under the name Government Monopolies Department, Customs is one of the oldest tax-collecting organisations in modern Singapore to increase the country's state coffers to help fund national programmes. Revenue collection began in December 1909 when the first import duty was imposed on hard liquors. In 1916, the tariff was extended to include tobacco and cigarettes. The collection of duty on petroleum was introduced in 1934. Motor vehicles are also subject to tax and excise duties. Effective 1 January 2012,compressed natural gas (CNG) for motor vehicles is subject to tax and excise duty.

The department has gone through many transitions, mergers, and re-organizations in the last century under the government of Singapore. The department's responsibilities in securing Singapore's future are affected by worldwide globalization, market forces and changes in laws, tariffs, trading and traveling trends.

On 1 April 2003, the department was re-constituted as Singapore Customs - a government agency transferred to the Ministry of Finance of Singapore - providing essential services for revenue collection and enforcement, trade documentation, trade facilitation, and security functions as Singapore’s single authority on customs and trade regulatory matters.[2]

On 15 November 2019, the new Customs Operations Command building was officially opened at Bulim Drive offJalan Bahar inJurong West. This will allow for intelligence, investigation and compliance-related functions to come under the command.[3]

On 1 January 2025, Singapore Customs unveiled a refreshed logo.[4]

Primary roles and functions

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Singapore Customs' primary roles and functions are:

  • collection of customs revenue;
  • protection of customs revenue by preventing the evasion of duties and taxes;
  • provision of one-stop service for trade and customs matters, including issuance of permits, licenses and Certificates of Origin, and provision of classification and valuation advice;
  • facilitation of trade through simplification of customs procedures and administration of tax break schemes;
  • enforcement of trade requirements under the various Free Trade Agreements (FTAs);
  • regulation of trade in strategic goods and strategic goods technology; and
  • enforcement against the illegal buying and selling of all types of duty-unpaid tobacco and liquors.

Organisational structure

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Singapore Customs is headed by a Director-General, who is supported by a Deputy Director-General, four Senior Assistant Directors-General, three Assistant Directors-General, two Directors (Data Division and Networked Trade Platform Office), aChief Human Resource Officer and aChief Information Technology Officer.[5]

The functions of Singapore Customs are carried out by the following divisions and directorates:

  • Checkpoints Division
  • Compliance Division
  • Data Division
  • Human Resource Directorate
  • Information Technology Directorate
  • Intelligence & Investigation Division
  • Ops-Tech & Management Division
  • Planning, Communication & International Division
  • Trade Division

Each branch within a division is typically headed by a Chief Superintendent of Customs or the non-uniformed equivalent.

The Internal Audit Branch reports directly to the Director-General of Customs.[6]

Senior Management
AppointmentRankAbbreviationName
Director-General (Customs)Director-GeneralDGTan Hung Hooi
Deputy Director-General (Policy & Facilitation)Deputy Director-GeneralDDG (P&F)Lim Teck Leong
Chief Human Resource OfficerSenior Assistant Director-GeneralCHROKaren Lim Shu Wen
Senior Assistant Director-General (Checkpoints)Senior Assistant Director-GeneralSADG (CP)Sung Pik Wan
Senior Assistant Director-General (Compliance)Senior Assistant Director-GeneralSADG (C)Winston Tay Wee Hua
Senior Assistant Director-General (Ops-Tech & Management)Senior Assistant Director-GeneralSADG (OTM)Teh Thiam Siong
Senior Assistant Director-General (Intelligence & Investigation)Senior Assistant Director-GeneralSADG (I&I)Lee Boon Chong
Assistant Director-General (Trade)Assistant Director-GeneralADG (T)Raine Ng
Assistant Director-General (Planning, Communication & International)Assistant Director-GeneralADG (PCI)Teo Angie
Assistant Director-General (Intelligence & Investigation)Assistant Director-GeneralADG (I&I)Goh Hoon Lip
Chief Information OfficerN.A.CIOCheryl Sim Hwee Leng
Director, Data DivisionN.A.D(Data)Chong Soo Yuen
Director, Networked Trade Platform OfficeN.A.D(NTPO)Choo Wai Yee

Rank structure

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The rank structure of Singapore Customs is as such, in order of ascending seniority:

RankAbbreviationRank Insignia
Higher Customs Officer IIHCO II
Higher Customs Officer IHCO I
Senior Customs OfficerSCO
Chief Customs OfficerCCO
Superintendent of CustomsSC
Higher Superintendent of CustomsHSC
Senior Superintendent of CustomsSSC
Deputy Chief Superintendent of CustomsDCSC
Chief Superintendent of Customs
Senior Chief Superintendent of Customs
CSC
SCSC
Assistant Director-General of CustomsADG
Senior Assistant Director-General of CustomsSADG
Deputy Director-General of CustomsDDG
Director-General of CustomsDG

See also

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References

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  1. ^"Highway For Trade - Celebrating 100 years of Singapore Customs"(PDF). Singapore Customs / SPH Magazines.Archived(PDF) from the original on April 28, 2018. RetrievedApril 28, 2018.
  2. ^"Singapore Customs". Singapore Customs.Archived from the original on 24 February 2018. Retrieved28 April 2018.
  3. ^"Singapore Customs operation building relocates to Bulim Drive in Jurong West". The Straits Times. 15 November 2019.Archived from the original on 24 March 2020. Retrieved24 March 2020.
  4. ^"Overview".customs.gov.sg. Retrieved2025-01-07.
  5. ^"Ministry of Finance, Singapore Customs".Singapore Government Directory. Retrieved2025-10-03.
  6. ^"Singapore Customs Organisational Structure"(PDF). Singapore Customs. Archived fromthe original(PDF) on 12 January 2011. Retrieved6 January 2011.

External links

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