Opening to the public in 1993[10]: 19 with full-scale construction extending back to 1986, the Shanghai Metro is the third-oldest rapid transit system inmainland China, after theBeijing Subway and theTianjin Metro. Though actual construction and inauguration of the Shanghai Metro succeeded its counterparts in Beijing and Tianjin, their initial planning would date back to the same period, during the late 50s and early 60s, before the impact of theCultural Revolution.
The system saw its most rapid expansion during the years leading up to the2010 World Expo, namely, between 2003 and 2010. Between 2007 and 2010, it was customary for new lines and extensions to open on an annual basis. The system is still expanding, with the most recent expansions opening in early 2024, and several new lines and extensions under construction.
The first proposal of a subway system for Shanghai dates back to 1950. Against the backdrop of the air raids of Shanghai by the retreatingNationalist forces in that year, a team ofSoviet technical specialists visiting the city made a proposal to the Municipal Committee on Urban Planning and Design for a dual-purpose underground railway system, to be used for mass transit during peace times, and as shelter facility in times of war. It was later, in 1953, during confidential consultations held with Soviet urban planning specialists by Li Gancheng, the then-Deputy Chief and Party Secretary of the Municipal Construction Committee in Shanghai, that the initial concepts of a north-south line and an east-west line were pencilled on a map of the city, which would later becomeLine 1 andLine 2.[11] Further consultations and public surveys on transit needs were held in 1959 by a Municipal Planning Committee for Underground Railway, in conjunction with the Municipal Public Utilities Management Bureau, and identified multiple alternative plans for a subway system.[12]
In 1960, with a newly-formed a Bureau of Tunnel Engineering, the city undertook an experimentalshield tunneling project in Tangqiao,Pudong, excavating a tunnel with a 4.2m-diameter shield for over 100 meters. DubbedProject 60, this project was carried out in strict confidentiality.[11] In August 1964, the Tunnel Engineering section of the Municipal Urban Construction Bureau completed the route selection phase for the north-south line (laterLine 1), which was eventually to connect key locations in the downtown core, including the Shanghai Cultural Square,People's Square and the thenShanghai North railway station, with the rapidly industrializing and urbanizing northern districts ofZhabei andBaoshan, including the industrial zone inPengpu, the worker's residential area in Zhangmiao, and the town ofWusong. It is ostensibly in this same period that, in 1965, another experimental project on underground tunnel and station construction was underway in a segment between Hengshan Park and Xiangyang Park, both inXuhui. However, construction halted during the immediately subsequentCultural Revolution period, and no systematic plan to build an underground railway system materialized.
The 1980s: Renewed plans and initial construction of Line 1
The economic reforms of 1980s and the rapidly increasing demand for efficient urban public transit saw a swift resurrection of plans for a rapid rail transit system in Shanghai. In 1983, a jointly-published "Proposal on the Construction of a North-South Rapid Rail Transit Line" by the Municipal Planning Committee, the Municipal Construction Committee, in collaboration with the Municipal Bureaus of Urban Planning, of Public Infrastructure, of Railways and of Public Works, called for a rail transit line to be built which connects the city center withMinhang andJinshan in the south-southwest, and withWusong andBaoshan in the north-northeast, clearly echoing the initial north-south line concept of the 1950s-60s, though couched in this period in terms of the City's new master plan to "develop both the north and the south wings."[13] Subsequently, in August 1985, a Project Planning Report submitted to the Municipal Planning Committee and the Municipal Committee on Urban and Rural Construction and Management by the Preparation Working Group on the North–South Rapid Rail Transit Line prioritizes theXinlonghua-to-New railway station segment, and makes a conclusive case for the route of the previously-indeterminate middle segment of the line to be placed underHuaihai Road. Thus, the first stage of the first underground railway line, laterLine 1, was determined.
Formal central government-level approval of both the construction of Line 1 and a long-term system-wide plan for the Shanghai Metro came in 1986. In that year, theState Council approved the Master City Plan of Shanghai (1983–2000), the first-ever such approval by the State Council in the history of Shanghai. Part of that Master Plan included a 40-year phased program that would eventually see the construction of 11 metro lines covering over 325 km by 2025.[14] On August 14, 1986, the State Council approved the "Proposal Concerning Construction of Shanghai City Subway Line fromXinlonghua Station toShanghai Railway Station,"[15] clearing the pathway for the beginning of construction of Line 1.
The southern section ofline 1 (four stations) opened on May 28, 1993. The full line (including middle and northern sections) eventually opened on April 10, 1995, and in the first year, it handled an average of 600,000 passengers daily.[16] The first phase ofline 2 was inaugurated in June 2000, which in 2010 linked Hongqiao International Airport (SHA) and Pudong International Airport (PVG). The 25 kmPearl line (line 3) opened for revenue service in 2001.Line 5 opened in 2003.Line 4 joined the network in January 2006 and became a circular line in 2007.
The Master Plan of Shanghai Metro-Region 1999–2020 was approved by the State Council of China on May 11, 2001.[17] The plan had 17 lines in total, containing four intra-city-region express rail lines, eight urban metro lines, and five urban light-rail lines with a total length of about 780 kilometers. The total length of the planned MRT network in the central city will add up to 488 kilometers. In addition, Shanghai will strengthen the development of the suburban rail transport network so that it can link to and coordinate with state rail lines, metro lines, and light railways. One or two rail transport lines are planned between every new city and the central city.
In 2003, when there were only three lines with a total length of 65 kilometers (with a further five lines already under construction), Shanghai was named host city for the World Expo 2010; plans were made to extend the length of the Metro to 400 kilometers by the time it opened in 2010.[18] Thereby it completed the initial 40-year plan 15 years ahead of schedule. By the time of Expo 2010 the metro system consisted of 11 lines, 407 km, and 277 stations.
In 2009, Shanghai announced it would have21 lines operating by 2020 with lines extending further into the suburban areas. At the end of 2021 (expected), most of the lines of the plan were opened (with an exemption of line 20, Jiamin line, and Chongming line) leading to 19 lines (lines 1–18 and Pujiang), 802 km, 516 stations.
On October 16, 2013, with the extension ofline 11 intoKunshan inJiangsu province (about 6.5 km), Shanghai Metro became the first rapid transit system in China to provide cross-provincial service and the second intercity metro after theGuangfo Metro.
The National Development and Reform Commission has approved the 2018–2023 construction plan for the city's Metro network. The construction of five new metro lines (and two commuter rail lines) and two extensions to opened lines are expected to take five to six years and are planned to start construction before 2023. After completion, there will be 27 metro and commuter rail lines covering 1,154 kilometers.
With the 2017-2035 Shanghai Master Plan, more emphasis was put on other rail transit modes. The plan calls for a comprehensive transportation system that consists of multimodel rail transit. Intercity lines (intercity railway, municipality railway, and express railway), urban lines (subway and light rail), and local lines (modern tramcar, rubber-tired transit system) are included in the plan, with a length of more than 1,000 km each.[19]
By 2035, public transportation will account for over 50% of all means of transportation, and 60% of rail transit stations in the inner areas of the main city will have 600m of land coverage. According to the NDRC, the Shanghai Metro network (including commuter rail) will cover 1,642 kilometers in total by 2030 and more than 2,000 kilometers by 2035.[20]
Since 1993, the ridership of the entire network has grown as the new lines or sections come into operation. In 1995, the first year of operation, line 1 carried 62 million passengers (average daily passenger volume of 223,000).[21] Ridership increased between 2011 and 2016 with 10% per annum, between 2017 and 2019 with 5%. The reduction in ridership in 2020 is due to COVID-19.[22] Ridership recovered to close to pre-covid levels in 2021, with a ridership on December 31 of 13.014 million.
There are currently 19 lines in operation, with lines and services denoted numerically as well as by characteristic colors, which are used as a visual aid for better distinction on station signage and on the exterior of trains, in the form of a colored block or belt.
Most tracks in the Shanghai Metro system are served by a single service; thus "Line X" usually refers to both the physical line and its service. The only exception is the segment shared by lines3 and4, betweenHongqiao Road station andBaoshan Road station, where both services use the same tracks and platforms.
The Shanghai Metro system is one of the fastest-growing metro systems in the world. Ambitious expansion plans call for 25 lines with over 1,000 km (620 mi) of length by 2025.[33] By then, every location in the central area of Shanghai will be within 600 m (2,000 ft) of a subway station.[34] Shanghai metro is connected with theSuzhou Metro;[35] the Suzhou MetroLine 11 connects Shanghai Metroline 11 with Suzhou Metroline 3.[36]
Network map of scheduled network as of the latest approval.
There are currently over 7,000 cars in the Shanghai Metro fleet. The fleet reached 1,000 cars in 2007, 2,000 cars in 2012, and 3,000 cars in 2016, the 4,000th car was delivered on December 17, 2016, the 5,000th car was delivered on July 20, 2018.[61] The 7,000th car was delivered on December 25, 2020.[3]
Number of revenue cars in the Shanghai Metro
Year
2007
2012
2016
December 17, 2016
July 20, 2018
May 28, 2020
December 28, 2020
Number of cars
1,000
2,000
3,000
4,000
5,000
6,000
7,000
Average daily ridership (million)
2.23
6.219
9.292
9.292
10.164
7.746
7.746
Average no. of daily ridership per railcar
2,230
3,110
3,097
2,323
2,033
1,291
1,107
Most lines currently use semi-automatic train operations (STO/GoA2). Starting and stopping are automated, but a driver operates the doors, drives the train if needed and handles emergencies. The exceptions being:
Lines2,5 and17: Driverless train operations (DTO/GoA3) train attendant operates the doors and drives the train in case of emergencies.
Lines10,14,15,18 andPujiang line: Unattended train operations (UTO/GoA4) starting and stopping, operation of doors are all fully automated without any on-train staff. With a total length of 169 km it is the world's 2nd largest fully automated metro system, after theSingapore MRT.[62]
Most lines currently use 6 car sets, with the exceptions being:
All subway cars have air-conditioning. During summer of 2021 the subway's first and last carriages on Metro lines 3-5, 10-13, and 15-18 will be 2 degrees Celsius warmer than the other carriages, the air-conditioning is adjustable for different carriages on these lines. The measure aims to address the needs of some passengers who find the trains "too cold," especially the elderly and children.[64]
Almost all stations have (full height)platform screen doors with slidingacrylic glass at the platform edge. Only half height doors calledautomatic platform gates[65] are placed at most of the elevated sections and the section ofline 2 fromSonghong Road toLongyang Road. The train stops with its doors lined-up with the sliding doors on the platform edge and open when the train doors open, and are closed at all other times.
Platform Edge Doors were not initially introduced on stations of earlier lines due to budget concerns, as such doors could not be sourced domestically. That being said, the stations were provisioned to install Platform Edge Doors in the future. In the early 2000s, before the screen doors were installed, the annual suicide rate on the Shanghai subway system averaged about eight.[66] In 2003 Shanghai Metro Operation Technology Development Co., Ltd. developed domestic platform screen doors which are 40% of the cost of imported platform screen doors (they cost over 6 million RMB each to install).[67]Shanghai Circus World, opened December 28, 2004, was the first station to have installed platform screen doors. To help cope with passenger handling, platform safety doors were built forline 4 onwards[j] and a program for retrofitting older lines was put in place.[68] The retrofitting on existing lines started in November 2005 withline 1 (first station wasXujiahui) whose core stations had doors by the end of 2006.[69] Originally, platform screen doors were adopted to prevent cool or hot air from leaving the station to reduce electricity usage.[citation needed]
Shanghai metro started building solar plants from 2013 and the process has been accelerated since 2019, with plans to build rooftop solar plants with a total electricity generation capacity of 30 to 50 megawatts between 2021 and 2025. In 2021, through its subsidiary (Shanghai Metro New Energy Co., Ltd.), Shanghai metro owned ten rooftop solar plants on depots and parking lots (Chuanyanghe, Zhibei, Jinqiao, Longyang Road, Sanlin, Fujin Road, Zhongchun Road, Beizhai Road, Chentai Road and Pujiang Town) generating an average annual power generation of about 23 million kWh.[70] Annual electricity consumption of Shanghai Metro exceeds 2.5 billion kWh.
There is cellular phone network coverage across the network. In 2020, all stations provided 5G network coverage.[71] Free WiFi is also provided.[72] There are toilets for passengers in more than 90% metro stations in Shanghai.[73] The system is 100% wheelchair accessible, with elevators at all stations.[74]
Riders are subject to searches of their persons and belongings at all stations by security inspectors using metal detectors and X-ray machines. Items banned from public transportation such as "guns, ammunition, knives, explosives, flammable and radioactive materials, and toxic chemicals" are subject to confiscation.[75]
Stations are equipped with closed-circuit television. Police use it to arrest pickpockets caught on CCTV, for example.[76]
Smoking is strictly prohibited in the metro premises. Bicycles (including folding bikes) and pets (including cats, dogs etc.) are not allowed in stations. The use of skateboards, roller skates and other equipment is not allowed in stations and carriages.[77]
Since April 1, 2020, there is a national ban on "Uncivilized Behavior" on China's Subways, which also includes conduct rules cracking down on bad subway etiquette, such as stepping on seats, lying down on a bench or floor and playing music or videos out loud. It also bans eating and drinking on subway cars nationwide, with exceptions for infants and people with certain medical conditions.[78]
AEDs (automatic external defibrillator) were first installed at Metro stations in 2015, with all metro stations having AEDs by the end of 2021.[79]
Plasma screens on the platforms show passengers when the next two trains are coming, along with advertisements and public service announcements. The subway cars containLCD screens showing advertisements and on some lines, the next stop, while above-ground trains haveLED screens showing the next stop. The LED screens are being phased in online 1 and are also included in lines7 and9, two underground lines.
Station signs are in Simplified Chinese and English. There are recorded messages stating the next stop in Mandarin, English, and (on lines16 and17 only)Shanghainese,[80][81] but the messages stating nearby attractions or shops for a given station (a form of paid advertising) are in Mandarin only. The metro operating company is resistant to expanding use ofShanghainese for announcing stops, on the basis that, on most lines, the majority of passengers can understand either Mandarin or English.[82]
The Metro authority has tested a new systematic numbering system for stations online 10, but did not extend it to other lines.[83]
On December 31, 2009, Shanghai launched a website displaying real-time comprehensive passenger flow information.[84] Each station and line is displayed as green (normal operation), yellow (crowded), or red (suspended or not in operation).
Line 11, one of the three branch lines of the metro system, operates a different short turn service pattern. Trains traveling to and from the branch line terminate atHuaqiao Station andSanlin respectively. Hence, a passenger who wants to travel from the terminus of the branch toDisney Resort, the eastern terminus of the line, must change trains.[94]
Line 16, unlike the rest of the system, is built withpassing loops and operates express and rapid services. The service was postponed on January 30, 2014, due to lack of available trains, but resumed on March 21, 2016.[99][100][101]
The operating hours for most Shanghai metro stations starts between 5:00 to 6:00 in the morning and ends between 22:30 to 23:00CST. The current timetable is available on theShanghai metro website.
The interval of trains during peak hours differ between 1 minute and 50 seconds on line 9 and 6 minutes on line 18. Lines in the inner sections have train intervals under three minutes during morning peak hours and under 3 minutes and 45 seconds during evening peak hour. In the more suburban outer sections, train intervals are longer outside peak hours.
On lines in the city center on Fridays and Saturdays, operating hours are extended by an additional hour.From April 1, 2017, the operating hours of lines 1, 2, and 7-10 were extended by an hour after the regular last train on each Friday, Saturday and the last working days beforeChinese Public Holidays.[102] Since July 1, 2017, this extension was given to lines 1-4 and 5-13. By the end of 2018, all the stations in the city center extended their operating hours to midnight on Fridays and Saturdays.Since September 30, 2020, extended operation was resumed on lines 1, 2, 9 and 10.[103] Since April 30, 2021, extended weekend operation of lines 7 and 13 was also resumed.[104]
From Sunday to Thursday, there are two trains on both line 2 and 10 taking passengers from Hongqiao railway station and airport after normal operation time and only stop at selected stations.
Like many metro systems around the world, the Shanghai Metro operates on a distance-based fare system. It uses a "one-ticket network", allowing passengers to transfer between interchange stations without needing to buy a new ticket, provided the transfer remains within the metro system. However, at certain stations, transferring to another line may require exiting the fare zone; in such cases, a new single-journey ticket must be purchased before re-entering for the next line. TheShanghai Public Transport Card, which provides access to most public transportation in the city, is exempt from this rule, as it is not consumed upon exit.
All stations are equipped with Shanghai public transport card self-service recharge machines, some of which support card sales and card refund operations. Passengers can also choose to purchase public transport cards to travel.Since 2005, automatic ticket vending machines, which accept banknotes, appeared in Shanghai Metro stations.[105] Automatic ticket vending machines are divided into "coins only" and "coins and banknotes" machines. The "coins only" machine collects 1 yuan and 0.5 yuan coins, and the "coins and banknotes" machine accepts 5, 10, 20, and 50 yuan banknotes, as well as 1 and 0.5 yuan coins. Vending machines will provide change.
One or two children not taller than 1.3 meters (inclusive) are exempted from paying a fare in accompany of another passenger. In cases of more than two, the passenger should buy tickets. A preschool child, unattended by an adult, is not allowed to take the train alone.[106]
A pass for unlimited travel within the metro system for either 24 or 72 hours is offered. This pass is not available through vending machines, but has to be purchased at Service Centers at metro stations.[107]
Aone-day pass priced at 18yuan. This pass was introduced on April 24, 2010, for theExpo 2010 held in Shanghai.
Athree-day pass priced at 45yuan. This pass was available since March 8, 2012.
AMaglev single trip ticket and metro ticket priced at 55yuan. This pass allows for a ride on theShanghai Maglev Train and unlimited travel within the metro system for 24 hours. AMaglev round trip and metro ticket is priced at 85yuan.
The base fare is 3yuan (RMB) for journeys under 6 km, then 1 yuan for each additional 10 km. As of December 2017, the highest fare is 15 yuan (travel betweenXicen toDishui Lake, the farthest distance at present).[108] This fare scheme has not changed since September 15, 2005.[109]
¥3 0 ~ 6 km
¥4 6 ~ 16 km
¥5 16 ~ 26 km
¥6 26 ~ 36 km
¥7 36 ~ 46 km
¥8 46 ~ 56 km
¥9 56 ~ 66 km
¥10 66 ~ 76 km
¥11 76 ~ 86 km
¥12 86 ~ 96 km
¥13 96 ~ 106 km
¥14 106 ~ 116 km
Shortest route calculated as multiple route available between any entry-exit stations.
Travel time limit is 4 hour. Additional lowest single journey fare (3 yuan) is required if time limit is exceeded.
For journeys exclusively fromXinzhuang Station toPeople's Square Station, the fare is 4 yuan, though the distance between People's Square Station and Xinzhuang Station is about 17.8 km (11.1 mi).
Only passengers with unused tickets at the station on the day can refund tickets at the service center. Refunds can also be processed in the event of a train failure for more than 15 minutes, and the apology letter can be downloaded on the official website, WeChat public account and Metropolis app.
Single-Journey tickets can be purchased from ticket vending machines, and at some stations, at a ticket window. Single-ride tickets are embedded with RFID contactless chips. When entering the system riders tap the ticket against a scanner above the turnstile, and when they exit they insert the ticket into a slot where it is stored and recycled. This ticket does not facilitate transfers at avirtual interchange station. Passengers would have to purchase a new ticket when reentering the fare gate.[110]
In addition to a single-ride ticket, the fare can be paid using aShanghai public transport card. Transportation card of other cities that utilizesChina T-Union can also be used in Shanghai Metro. This RFID-embedded card can be purchased at selected banks, convenience stores and metro stations with a 20-yuan deposit. This card can be loaded at ticket booths, Service Centers at the metro stations as well as many small convenience stores and banks throughout the city. The Shanghai Public Transportation Card can also be used to pay for other forms of transportation, such as taxi or bus. Refunds can be obtained at selected stations.[s][111]
Discounts for SPTC holders:
Cumulative discount: Users of theShanghai public transport card or QR codes get a 10% discount for the rest of the calendar month after paying 70 yuan in taking metro, The discount is applied only for journeys after the payment; it is not retroactively applied to previous journeys.[112]
Virtual-transportation discount: Transfers at virtual interchange stations the fare will be calculated continuously. This discount is also applicable forT-Union transportation cards of other cities and Shanghai Public Transportation QR code.[112]
Combined ride discount: Users of theShanghai public transport card and QR codes get a 1 yuan discount when transferring to the metro within 120 minutes. (The 10% monthly discount may be applied after the transfer discount.) This discount also applies for a bus to Metro and bus to bus transfers and can accumulate over multiple transfers. Depending on the time spent at the destination the discount will be applied at the start of the return trip as well, making the cost of a round-trip 11 yuan instead of the 16 yuan that would normally be charged without the card.[112]
Mastercard, Visa, JCB, American Express and Unionpay cards are accepted in Shanghai Metro system. Passengers may directly tap the contactless payment card or payment-enabled device to take the metro.
Passengers can also pay their Shanghai Metro fares using a mobile phone app, Daduhui (Metro Metropolis) since January 2018. The app requires one to scan a QR code when entering the fare gate at the origin station and again when exiting at the destination station. The fare is then deducted.[113] The system supportsAlipay,WeChat Pay andUnion Pay, three of the most commonly used mobile payment methods in China.[18]
The Shanghai Public Transportation QR Code, which is accessible through Alipay, WeChat and other applications, has been accepted on the Shanghai Metro since 2022. The usage of the Shanghai Public Transportation QR Code does not requirebluetooth. Furthermore, users of the aforementioned QR Code are entitled to the same fare discounts as users of aShanghai Public Transportation Card.
The official reported daily fare evasion rate accounts for about 0.16% of the total passenger flow.[114] In the Shanghai Metro fare evasion will result in a fine of 6 times the fare.[115]
Shanghai Metro have been cooperating with police to crack down on subway fare evasion. In 2012, the Shanghai Metro has reported 202,457 counts fare evasion, and an additional 472,898 yuan of adjusted fare was collected.[116] Since June 3, 2013, the subway operator announced that all evaders will be recorded in the personal credit information system, which may lead to obstacles in loan applications and job hunting in the future.[117] However, in actual implementation, the subway law enforcement officers only took the above measures for those who refused to make up the fare; and in some stations where fare evasion often occurred, the ticket gates were changed from the original three-bar type to gate type gates.[118][119]
In 1999,Shanghai Electric andAlstom Metropolis signed an agreement to invest 28 million US dollars to establish Shanghai Alstom Transportation Equipment Co., Ltd., and introduce a rail transit train production line inMinhang, which would be able to assemble 300 trains annually. Shanghai Alstom only had the national license to produce C-class cars from its establishment and no license to produce A-class cars. At that time, the municipal government stipulated that Shanghai would purchase 300 C cars produced by the new company on lines5,6, and8 of the future rail transit construction. The two parties reached an agreement on the purchase of 300 cars at that time. For this reason, the Transportation Research Institute had to "reduce" the predicted passenger flow to accommodate the C-class railcars, allowing for a reduction of the station's civil construction scope for the smaller trains. In the construction of lines5,6, and8, the railcars were not supplied by the completion of the tender, but by a signed agreement for the railcars after "internal consultation and coordination" between Shentong Group and Shanghai Alstom, a violation of Articles 3 and 4 of the Law of the People's Republic of China on Tendering and Bidding.
The person in charge of the passenger flow forecasting project ofline 8 confirmed that the passenger flow forecast report of line 8 was not completed until 2005 after continuous revision. However, in 2003 an agreement was signed for line 8 to supply 168 C-class vehicles, i.e., Shentong Group signed an agreement with Shanghai Alstom two years before the release of the forecast report, and decided to use the C-class car. At that time, it was predicted that the forecast passenger flow of line 8 would be about 500,000 passengers per day during the three years from 2007 to 2010. The operator used as initial forecast passenger flow of only 200,000 passengers per day. Line 8 was extremely congested upon opening, even leading to physical conflicts between passengers. In 2010, to deal with the overcrowding, Shanghai Metro hiredpassenger pushers to assist commuters boarding line 8 trains.[120] Today, line 8 carries up to over 1 million passengers a day.
The estimated passenger flow ofLine 6 was more than 105,000. However, the highest passenger flow in the first few days of opening reached 150,000.[121] With a headway of 13.5 minutes at opening and only four carriages, during peak hours people had to wait 45 minutes to get a ride. The relevant departments did not conduct a comprehensive survey of the residents around the proposed line to estimate passenger flow but instead household registration data was used which excludes migrant populations.[122]
In June 2012, Shanghai Metro published a post on Weibo asking women to wear more clothing in public. The post argued that it was not surprising for women to be harassed in the subway if they are wearing revealing clothing and called on women to cherish themselves. This post attracted backlash from women's rights advocates and feminists who called the post misogynistic.[123]
March 24, 2004: An evening crash at the turnaround line north ofTonghe Xincun station occurred during testing of the north extension of theline 1 (which opened on December 28, 2004), set 122 had a sideswipe with set 102, resulting in car 92113 damaged beyond repair. In 2007, the damaged car was replaced with a new car. Details of the crash have not yet been released.[124]
December 22, 2009, at 5:58 a.m., an electrical fault in the tunnel betweenSouth Shaanxi Road station andPeople's Square station caused a few trains to stall. The tripping failure of the power supply catenary was caused by the top of the tunnel falling down and causing a short circuit. The segment betweenHengshan Road andHanzhong Road was suspended.[125] At 6:54 a.m., while the track was under repair, a low-speed collision occurred between two trains online 1 atShanghai railway station. As train set 0150 went to the Shanghai railway station's turnaround, the signalling system sent a speed code of 65 km/h instead of 20 km/h. This resulted in insufficient braking distance as the distance between set 0150 and set 117 was only 118 meters when the signal system sent a code of a speed of 0 km/h. As train set 0150 increased speed from 60.5 km/h to 62 km/h, the train driver commenced emergency braking, preventing a more serious collision. The train collided at a speed of 17 km/h with the side of the rear of set 117 entering the turnaround track from the down platform in the reverse direction. Nobody was injured, but the cars 013151, 98033 and 98042 were badly damaged. There were no passengers aboard set 117. Service resumed at 11:48 a.m.[126] Some passengers on set 0150 were in the train until 11 a.m. The crashes affected millions of morning commuters and occurred duringDongzhi Festival, when people visit cemeteries to pay tribute to their departed ancestors.[127] At 8.40 p.m. another crash occurred and theHengshan Road -Shanghai Railway Station section was suspended again.[128] A fire broke out at the substation inSouth Shaanxi Road, due to a transformer failure caused by fluctuations in the power supply of the external network.
July 27, 2011, in the evening, after a train ofline 10 was sent fromLongxi Road station, it was supposed to be sent toHangzhong Road station (branch line), but it was sent toHongqiao Railway Station by mistake, and then stopped at theShanghai Zoo station for passengers going toHangzhong Road station to disembark. The Shanghai Metro claimed that the incident was caused by "signal debugging failure".[129]
September 27, 2011, at 2:51 p.m., two trains online 10 collided betweenYuyuan Garden station andLaoximen station, injuring 284–300 people. Initial investigations found that train operators violated regulations while operating the trains manually after a loss of power on the line caused its signal system to fail. No deaths were reported.[130]
March 12, 2013, at 16:12, the second car of aline 5 train derailed nearMinhang Development Zone station. There were no casualties. This caused theline 5 to run 48 minutes behind schedule. During the delay, the line was cut back toJinping Road and service to theMinhang Development Zone was served by the Jiangchuan Route 1 shuttle bus. The subway said the accident was caused by "signal equipment failure."[131]
22 December 2024, at 8:00, a Line 11 train (set 1173) traveling at 100km/h between Malu and Wuwei Road collided with a construction crane working on a road connecting the Shanghai-Jiading Expressway and Jiamin Expressway. Most of the glass in the front carriage shattered, and the driver cabin partially collapsed. No people were injured, but the track and train were damaged. The track between Malu and Wuwei Road was closed until 21:30, after all repairs were made. A replacement bus was offered to commuters until then.[132]
January 7, 2026: a power bank exploded atShanghai West Railway Station online 15 where a man has carried a power bank, setting fire to his jacket. Passengers were evacuated by staff and used afire extinguisher to extinguish the blaze. The power bank carries theChina Compulsory Certificate (CCC) mark.[133] While it has been mandated that only power banks with CCC marks can be brought on domestic flights within China, with unclear CCC marks, recalled batches also banned, Shanghai Metro does not prohibit power banks without CCC marks.[134]
End of July 2006 at theShanghai Stadium station online 4 at about 7:50 p.m. a middle-aged woman accidentally caught her foot between the train and the platform as a group of passengers swarmed aboard the train. She pulled out her foot, but her shoe fell under the platform, and she suffered skin trauma.[69]
July 15, 2007, at 3:34 p.m., 47-year-old Sun Mou entered a southboundline 1 train atShanghai Indoor Stadium station and got caught between the screen door and the moving train. The train buzzer and screen door lights were activated while the passenger tried to get into the car, but he was unable to squeeze into the compartment due to the crowding. Sun's mother sued Shanghai Metro for 1.18 million yuan. The man was found to be carrying 0.29 grams of heroin, and the drug was detected in his blood. As platform screen doors had repeatedly caught people, officials said safety switches will be installed on the inside of the screen doors. If someone touches the safety switch, the train will be suspended. A laser detection device was under development to reduce the chance of similar incidents.[135]
July 24, 2007, at 2:41 p.m. A passenger entered a northboundline 1 train atXujiahui station when the buzzer sounded. His laptop bag was caught between the train door and the screen door and hit the tunnel wall, falling to the roadbed as the train began to move. The laptop was valued at 11,350 yuan and Shanghai Metro was only willing to compensate 2,500 yuan. The passenger took the matter to court, and both parties were ultimately found at fault.[135]
On July 5, 2010, at theZhongshan Park station, a woman died after she was dragged between the train and theplatform screen doors when the train started moving, causing her body to collide with a safety barrier.[136]
On June 6, 2018, atPeople's Square station online 8 at about 4 p.m. a woman suffered a head injury after she became stuck between the platform screen doors. She later unsuccessfully sued the metro operator for hospital expenses, and claimed she did not hear the door closing chime.[137]
On January 22, 2022, at 16:30 online 15Qi'an Road station an elderly woman was injured and later died after becoming trapped between the platform screen door and train.[138]
The Shanghai Metro logo is a circular pattern composed of the first letters "S" and "M" of the English "Shanghai Metro", which means that the subway runs around the city and extends in all directions. The design reflects the rapid and convenient subway transportation and the speed of subway development. The logo is red, the font is black, and the background color is white:[139]
Red symbolizes the young, vigorous and prosperous Shanghai subway business;
Black symbolizes the firm belief and pursuit of the subway enterprise to shoulder historical responsibilities and perseverance;
White symbolizes the brilliant vision of the subway employees' wisdom, talent and fighting spirit.
On February 4, 2010, in the run-up to the 2010 World Expo in Shanghai, the subway mascot named Changchang (Chinese:畅畅) was unveiled.[140] The mascot is a boy with red, white and blue as the main colors. Changchang means "happiness, smoothness, and imagination", which not only reflects the happiness that Shanghai subway brings to the city and life, but also reflects the dense network and unimpeded development of the subway throughout the city. It symbolizes its infinite possibilities to meet the diversified future.[141][142]
Its helmet symbolizes technology and speed, and the subway logo on the helmet reflects the identity of the subway mascot;
The mask is based on the subway cab as the prototype, which represents the concept of operation, and also has the meaning of "leading";
The smiling eyes reflect the kindness and enthusiasm of Shanghai Metro, and it implies smiling service and warm transportation;
The "smooth" raised arms and the outstretched hands symbolize that the subway, as an important means of transportation in Shanghai, welcomes passengers at home and abroad with cordial service;
The feet represent the safety and comfort of the Shanghai subway;
The wheels on the feet symbolize technology and speed.
^ab This figure excludes theMaglev line andJinshan railway, both often included in Shanghai Metro maps but not considered part of the system. Official reported number of lines byShentong Metro Group includesMaglev line, resulting in 20 lines.
^abcThis figure counts an interchange station separately if intersecting lines have distinct, dedicated track and platform infrastructure. Thus, the 9 stations along theHongqiao Road-Baoshan Road segment, which are shared by lines3 and4 on the same tracks and platforms, are not double-counted, whereas all other interchange stations are counted once for each intersecting line, includingYishan Road, which, despite also being served by lines3 and4, have separate track and station infrastructure. Stations on non-Shanghai Metro systems (includingMaglev line andJinshan railway) are not included. The officially-cited number of stations byShentong Metro Group includesMaglev line (2 stations), resulting in 508 stations. If all interchange stations are counted only once regardless of infrastructure separation, thenMTA New York City Subway is the system with the largest number of unique stations, totaling 424.
^abcThis figure excludes theMaglev line, both often included in Shanghai Metro maps but not considered part of the system. The figure counts the shared track (11.566 km) of lines3 and4 once, as Line 3 only. Official reported network length by Shentong Metro Group includes the 29kmMaglev line, resulting in 831 km (516.4 mi).
^Jinshan andChongming districts do not have Shanghai Metro service, though anew line to Chongming is under construction as of March 2021. Meanwhile, Jinshan has been served by theChina Railways-operated, non-fare-integratedJinshan Line since September 2012.
^ab"14号线、18号线一期北段12月30日起开通初期运营 申城轨道交通网831公里、5条全自动线 规模世界第一" [Shanghai Metro Line 14 & Line 18 Phrase I north part to enter service on 30 December with the network extends to 831 kilometers and five GoA4 lines as the world's largest metro system].shmetro.com (in Chinese). December 28, 2021. RetrievedDecember 28, 2021.
^"《上海市轨道交通13号线西延伸工程选线专项规划》公示" [Public announcement of the "Special Route Selection Plan for the West Extension Project of Shanghai Metro Line 13"] (in Simplified Chinese). Archived fromthe original on November 3, 2020. RetrievedJune 1, 2025.
^"上海地铁运营30周年!13号线东延伸工程正式开工" [Shanghai Metro celebrates 30th anniversary of operation! The East Extension Project of Line 13 officially starts] (in Simplified Chinese). May 28, 2023. RetrievedJune 1, 2025.
^"上海轨道交通崇明线又有新进展,一期长兴岛站的陆域段开建" [There is new progress in the Chongming Line of Shanghai Metro. The land section of the first phase of Changxing Island Station has started construction] (in Simplified Chinese). December 21, 2021. Archived fromthe original on March 12, 2022. RetrievedJune 1, 2025.
^"崇明线工程(长兴岛转换北井(不含)~裕安站)环评公示稿" [Chongming Line Project (Changxing Island Transfer North Shaft (not included) ~ Yu'an Station) Environmental Assessment Draft Public Notice](PDF) (in Simplified Chinese). Archived fromthe original(PDF) on January 14, 2023. RetrievedJune 1, 2025.
^"上海市轨道交通12号线西延伸工程环境影响报告书最终版公示版" [Final version of the environmental impact report for the Shanghai Metro Line 12 West Extension Project is available for public viewing](PDF) (in Simplified Chinese). Archived fromthe original(PDF) on December 7, 2022. RetrievedJune 1, 2025.
^"上海地铁23号线徐汇区段建设拉开序幕!终点站上海体育馆场未来可与4号线换乘" [The construction of the Xuhui section of Shanghai Metro Line 23 has begun! The terminal station, Shanghai Stadium, will be able to transfer to Line 4 in the future] (in Simplified Chinese). Archived fromthe original on August 24, 2022. RetrievedJune 1, 2025.
^"上海市轨道交通15号线南延伸工程环境影响报告书最终版公示版" [Final version of the environmental impact report for the southern extension of Shanghai Metro Line 15 is available for public viewing](PDF) (in Simplified Chinese). Archived fromthe original(PDF) on December 20, 2023. RetrievedJune 1, 2025.
^"上海市城市轨道交通第三期建设规划" [Shanghai Rapid Transit Third Phase Construction Plan](PDF).www.ndrc.gov.cn (in Chinese).Archived(PDF) from the original on December 26, 2018. RetrievedDecember 26, 2018.