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Aprosumer is an individual who bothconsumes andproduces. The term is aportmanteau of the wordsproducer andconsumer. Research has identified six types of prosumers: DIY prosumers, self-service prosumers, customizing prosumers, collaborative prosumers, monetised prosumers, and economic prosumers.[1]
The termsprosumer andprosumption were coined in 1980 byAlvin Toffler, an Americanfuturist, and were widely used by many technology writers of the time. Technological breakthroughs and a rise in user participation blurs the line between production and consumption activities, with the consumer becoming a prosumer.
Prosumers have been defined as "individuals who consume and produce value, either for self-consumption or consumption by others, and can receive implicit or explicit incentives from organizations involved in the exchange."[1]
The term has since come to refer to a person usingcommons-based peer production.
In the digital and online world,prosumer is used to describe 21st-century online buyers because not only are they consumers of products, but they are able to produce their own products such as, customised handbags, jewellery with initials, jumpers with team logos, etc.
In the field of renewable energy, prosumers are households or organisations which at times produce surplus fuel or energy and feed it into a national (or local) distribution network; whilst at other times (when their fuel or energy requirements outstrip their own production of it) they consume that same fuel or energy from that grid. This is widely done by households by means of PV panels on their roofs generating electricity. Such households may additionally make use of battery storage to increase their share of self-consumed PV electricity, referred to as prosumage in the literature.[2][3] It is also done by businesses which producebiogas and feed it into a gas network while using gas from the same network at other times or in other places. The European Union's Nobel Grid project, which is part of their Horizon 2020 research and innovation programme, uses the term in this way, for example.
Thesharing economy is another context where individuals can act as prosumers. For example, in the sharing economy, individuals can be providers (e.g.,Airbnb hosts,Uber drivers) and consumers (e.g., Airbnb guests, and Uber passengers). Prosumers are one avenue to grow the sharing economy.[4]
Scholars have connected prosumer culture to the concept ofMcDonaldization, as advanced by sociologistGeorge Ritzer. Referring to the business model ofMcDonald's, which has emphasized efficiency for management while getting customers to invest more effort and time themselves (such as by cleaning up after themselves in restaurants), McDonaldization gets prosumers to perform more work without paying them for their labor.[5]
The blurring of the roles of consumers and producers has its origins in the cooperativeself-help movements that sprang up during various economic crises, e.g. theGreat Depression of the 1930s.Marshall McLuhan and Barrington Nevitt suggested in their 1972 bookTake Today, (p. 4) that with electric technology, the consumer would become a producer. In the 1980 book,The Third Wave,futurologistAlvin Toffler coined the term "prosumer" when he predicted that the role of producers andconsumers would begin to blur and merge (even though he described it in his bookFuture Shock from 1970). Toffler envisioned a highly saturatedmarketplace asmass production ofstandardized products began to satisfy basic consumer demands. To continue growingprofit, businesses would initiate a process ofmass customization, that is the mass production of highly customized products.
However, to reach a high degree of customization, consumers would have to take part in the production process especially in specifyingdesign requirements. In a sense, this is merely an extension or broadening of the kind of relationship that many affluent clients have had with professionals likearchitects for many decades. However, in many cases architectural clients are not the only or even primary end-consumers.[6]
Toffler has extended these and many other ideas well into the 21st century. Along with more recently published works such asRevolutionary Wealth (2006), one can recognize and assess both the concept and fact of theprosumer as it is seen and felt on a worldwide scale. That these concepts are having a global impact and reach, however, can be measured in part by noting in particular, Toffler's popularity inChina. Discussing some of these issues withNewt Gingrich onC-SPAN'sAfter Words program in June 2006, Toffler mentioned thatThe Third Wave is the second ranked bestseller of all time in China, just behind a work byMao Zedong.[7]
Don Tapscott reintroduced the concept in his 1995 bookThe Digital Economy., and his 2006 bookWikinomics: How Mass Collaboration Changes Everything with Anthony D. Williams.George Ritzer and Nathan Jurgenson, in a widely cited article, claimed that prosumption had become a salient characteristic ofWeb 2.0. Prosumers create value for companies without receiving wages.
Toffler's Prosumption was well described and expanded in economic terms byPhilip Kotler, who saw them as a new challenge for marketers.[8] Kotler anticipated that people will also want to play larger role in designing certain goods and services they consume, furthermore modern computers will permit them to do it. He also described several forces that would lead to more prosumption like activities, and to more sustainable lifestyles, that topic was further developed by Tomasz Szymusiak in 2013 and 2015 in two marketing books.[9][10]
Technological breakthrough has fastened the development of prosumption. With the help of additive manufacturing techniques, for example, co-creation takes place at different production stages: design, manufacturing and distribution stages. It also takes place between individual customers, leading to co-design communities. Similarly, mass customisation is often associated with the production of tailored goods or services on a large scale production. This increase in participation has flourished following the increasing popularity ofWeb 2.0 technologies, such as Instagram, Facebook, Twitter and Flickr.
In July 2020, an academic description reported on the nature and rise of the "robot prosumer", derived frommodern-day technology and relatedparticipatory culture, that, in turn, was substantially predicted earlier byscience fiction writers.[11][12][13]
Prosumercapitalism has been criticized as promoting "new forms of exploitation throughunpaid workgamified as fun".[14]: 57
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Identifiable trends and movements outside of the mainstream economy which have adopted prosumer terminology and techniques include:
