In 2015,Willamette Week said Pinolo "immediately took over as the best gelato in town—the others aren't even close".[16] Samantha Bakall included Pinolo inThe Oregonian's 2017 list of Portland's best dessert eateries forValentine's Day.[17] Lizzy Acker included the affogato in the newspaper's 2019 list of the seventeen "prettiest cold treats" in themetropolitan area.[9] In 2024,The Oregonian called Pinolo "an authentic Tuscan gelato shop where classic flavors reign".[18]
Portland Monthly included Pinolo in a 2017 list of the city's most kid-friendly restaurants.[5] The magazine's Kelly Clarke also included the business in a 2017 list of recommended eateries in Portland's Division/Clinton area.Portland Monthly's 2024 overview of the city's best ice cream said, "Pinolo's is top-tier, not just for Portland but for the United States, and dare we say, Italy."[7] The magazine also recommended eating Pinolo's gelato made with foraged fruit in a 2024 "quintessential" Portland "bucket list" of 50 activities.[19] In 2019, Jen Stevenson of1859 Oregon's Magazine called Pinolo "deliciously authentic" and where "Tuscan technique meets Pacific Northwest ingredients".[20]
The business has been included in multipleEater Portland lists, including one of the best dairy-free frozen desserts in 2023,[8] another of the best ice cream in the metropolitan area in 2024,[21] and one of the best restaurants on Division Street in 2025.[22] In 2023, Pinolo ranked twelfth in a list of the highest-rated ice cream shops in Portland, based onYelp reviews. Pinolo scored 4.5 out of 5, based on 302 reviews.[23]Noms Magazine included Pinolo in a 2024 overview of the city's best ice cream.[24] Pinolo received honorary mention inEat This, Not That's 2025 overview of the best ice cream shops in eachU.S. state.[25]Serious Eats has recommended the hazelnut gelato.[26]
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