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Pakistan International Airlines

From Wikipedia, the free encyclopedia
Flag carrier of Pakistan

Pakistan International Airlines
پاکستان انٹرنیشنل ایئر لائنز
pākistān intarnaishnal e'ar lā'inz
Pakistan International AirlinesBoeing 777 with new Euro-White hybrid livery.
IATAICAOCall sign
PKPIAPAKISTAN
Founded29 October 1946; 79 years ago (1946-10-29)
(asOrient Airways)
Commenced operations11 March 1955; 70 years ago (1955-03-11)
(asPakistan International Airlines)
HubsKarachi
Secondary hubs
Frequent-flyer programAwards Plus
SubsidiariesRoosevelt Hotel (New York)
Fleet size32
Destinations50
Parent company
Traded asPSXPIAHCLA
HeadquartersJinnah International Airport,Karachi
Key people
RevenueIncreaseRs. 200 billion (US$690 million) (2025)[2]
Operating incomeIncreaseRs. 133 billion (US$460 million) (2025)[2]
Net incomeIncreaseRs. 150 billion (US$520 million) (2025)[2]
Total assetsIncreaseRs. 191 billion (US$660 million) (2025)[2]
Employees6,500 (2025)
Websitewww.piac.com.pk

Pakistan International Airlines (PIA) is theflag carrier ofPakistan. With itsprimary hub atJinnah International Airport inKarachi, the airline also operates from its secondary hubs atAllama Iqbal International Airport inLahore and atIslamabad International Airport.

Founded on 29 October 1946 byMirza Ahmad Ispahani andAdamjee Haji Dawood asOrient Airways, the airline was initially based inCalcutta,British India, before shifting operations to the newly independent state of Pakistan in August 1947. Orient Airways wasnationalised to form the Pakistan International Airlines Corporation (PIAC).[3] The new airline commenced international services in 1955 to London, via Cairo and Rome.[4] In 1964, it became the first non-Communist airline to fly to China.[5] The airline assisted in the establishment ofEmirates in 1985.[6] In 2004, PIA became the launch customer of theBoeing 777-200LR.[7][8] On 10 November 2005, PIA used the Boeing 777-200LR to complete the world's longest nonstop flight by a commercial airliner. This flight lasted 22 hours and 22 minutes on the eastbound route betweenHong Kong andLondon.[9][10]

PIA is Pakistan's largest airline and operates a fleet of 32 aircraft, Mostly variousBoeing 777 types,Airbus A320s andATR aircraft. The airline operates a frequent flyer program, Awards +Plus. It is not part of any airline alliance. The airline operates nearly 50 flights daily, servicing 20 domestic destinations and 28 international destinations acrossAsia,Europe, theMiddle East andNorth America. It is under the administrative control of theSecretary to the Government of Pakistan for Aviation.

In addition to commercial flight operations, PIA also owns theSofitel Paris, The Scribe Hotel in Paris,[11] andThe Roosevelt Hotel in New York City. The Roosevelt is now used as ahomeless shelter.[12]

TheGovernment of Pakistan's report in 2020 emphasised that after Air MarshalsNur Khan andAsghar Khan—whose tenures were regarded in aviation circles as the "Golden Age of PIA"—departed from their leadership roles, the airline began a downward trajectory, suffering billions in losses. Its assets declined, disciplinary issues escalated, and unions indirectly took control of management. Aircraft that were capable of flying were grounded, and repairable equipment was neglected.[13][14]

On 30 June 2020, PIA was banned from flying in European airspace initially for six months, starting on 1 July 2020, and then indefinitely afterEASA determined that the airline was not capable of certifying and overseeing its operators and aircraft in accordance with applicable international standards.[15][16] This decision was made soon after it was revealed that at least a fourth of all pilots' licences issued in Pakistan were not genuine.[17] By 9 July 2020, the airline was also banned by the United Kingdom and the United States.[18]

On November 29, 2024, theEASA lifted its ban on PIA and other Pakistani carriers, allowing travel betweenPakistan and Europe but not the UK.[19] The UK lifted its ban on 16 July 2025.[20]

Early years

[edit]
Passengers and bystanders with an Orient AirwaysDouglas DC-3 on the occasion of the arrival of the Burmese High Commissioner to India atCalcutta, circa 1947

Pakistan International Airlines can trace its origins to the days when Pakistan had not gained independence and was still part of theBritish Raj until 1947. In the early 1930s, Imperial Airways operated its long-haul routes by creating a lot of small airports across Africa and Asia. The Handley Page H.P.42 aircraft was Imperial Airways' first major success, as it was specially designed to handle operations from unprepared ground.

In 1945, the country's founderMuhammad Ali Jinnah recognised the need for a flag carrier for the future nation and sought financial help from wealthy businessmenMirza Ahmad Ispahani andAdamjee Haji Dawood.[21] As a result, the new airline,Orient Airways, was registered inKolkata (then known as Calcutta) on 23 October 1946.[21] Orient became the first and onlyMuslim-owned airline in the British Raj.[22][23]

In February 1947, the airline bought threeDouglas DC-3 aircraft and obtained a licence to fly in May of the same year.[21] The airline started its operations on 30 June 1947, offering services in British India from Calcutta toSittwe and Rangoon (present-dayYangon).[24]

Post-independence

[edit]

On 14 August 1947,Pakistan gainedindependence and Orient Airways started relief operations for the new country. The airline was entrusted with the task of servicing air routes between East and WestPakistan.[21] By 1949, Orient acquired threeConvair CV-240s to service the Karachi-Delhi-Kolkata-Dhaka route and became the first Asian airline to operate Convair aircraft.[21]

1950s

[edit]

Orient's traffic continuously declined until 1953 as Great Britain'sBOAC had been granted rights to carry passengers between the two wings ofPakistan, while two other local competitors also began serving Orient routes.[21] As a result of losses, the Pakistani government began subsidising Orient's operations through a 1952 contract for the purchase of threeLockheed L-1049 Super Constellations registered to the government's newly established subsidiary, Pakistan International Airlines (PIA), at the cost of 25 million rupees.[21] PIA had been established as a department ofPakistan'sCivil Aviation Authority, and was tasked with operation and maintenance of the new Lockheed aircraft.[21]

Pakistan's government established the Pakistan International Airlines Corporation through the merger of Orient Airways withPakistan International Airlines on 1 October 1953 by an interim joint operating agreement in which thegovernment assumed financial control of the airline, while Orient's operations and ground assets could be complemented by the aircraft of Pakistan International Airlines – although Orient Airways continued to operate under its name for a few more years.[21]

Pakistan'sMinistry of Defence took over operations from theCivil Aviation Authority in early 1954, while the chairman of Orient Airways became the CEO of PIA, and foreign staff brought in to help relaunch the airline.[21] On 7 June 1954, Orient Airways began nonstop flight services betweenEast andWest Pakistan, with service fromKarachi toDhaka using Pakistan International Airlines' Lockheed aircraft that had been ordered in 1952 and delivered in early 1954. The route was subsidised by the government so that middle-class Pakistanis could afford to fly the route, with rates that may have been the lowest in the world at the time.[21] The airline also introduced two new domestic routes: Karachi–LahorePeshawar and Karachi–Quetta–Lahore.

On 11 March 1955, Orient Airways and Pakistan International Airlines were formally merged as part of thePakistan International Airlines Corporation Ordinance, 1955. Orient Airways ceased operations while theGovernment ofPakistan took a majority holding in the airline.[21] The new PIA had a fleet of three L-I049C Super Constellations, two Convair CV-240s, and eleven DC-3s.[21]

The newly relaunched airline also inaugurated its first international route,Karachi-LondonHeathrow Airport[25] via Cairo and Rome, using the newly acquiredLockheed L-1049C Super Constellations. The airline continued using DC-3s on domestic routes in Pakistan. PIA carried 113,165 passengers in 1955 – 50% higher than in 1954.[21]

In May 1956, PIA ordered fiveVickers Viscount 815s. The airline also entered into a partnership withPanAm to train PIA's personnel in 1956.[21] In 1957–1958, passenger numbers rose to 208,000, necessitating the purchase of two additional Lockheed Super Constellations.[21] The appointment ofAir MarshalNur Khan as the managing director of PIA in 1959 heralded an era of success for PIA.[26]

1960s

[edit]
ABoeing 720 at Heathrow Airport on 24 June 1962[27]

In February 1960, PIA wet-leased a Boeing 707 fromPan American Airlines and introduced it onto the Karachi-London route on 7 March 1960 initially using Pan Am pilots,[28] thereby becoming the second Asian airline to induct and commercially operate a jet aircraft in its fleet afterAir India.[28][29][5] An all-Pakistani crew began operation of the 707 from 20 June 1960 onwards.[21] By the end of 1960, PIA, for the first time, entered financial profitability.[21]

With the newly acquired aircraft, the airline introduced its first trans-Atlantic route Karachi-New York JFK (then known as Idlewild) via London Heathrow on 5 May 1961,[21] which was suspended in February 1963.[30] In 1961, it expanded its fleet by placing orders for 3 Boeing 720s, which were delivered in 1962.[21] On 2 January 1962, a PIA Boeing 720B flown byCaptain Abdullah Beg from London to Karachi established a world record for speed over a commercial airline route of 938.78 km/h (582.98 mph), a record which still holds to this day.[31]Fokker F27 Friendships, andSikorsky helicopters were also ordered and delivered in 1963, with the helicopters used to provide air service to 20 towns in East Pakistan until 1966.[21][32]

The helicopters were retired in 1966 and a reduced network of eight cities was served by Fokker F27 aircraft.[32] Upon the establishment of ties between Pakistan and the People's Republic of China, PIA started flying the Dhaka-Guangzhou-Shanghai route on 29 April 1964, becoming the first airline of a non-communist country flying to the People's Republic of China.[33][21] On 10 May 1964, PIA became the first non-Soviet airline offering flights to Europe via Moscow.[21]

At the outbreak of theIndo-Pakistani War of 1965, thePakistani Armed Forces used PIA's services for logistics and transport purposes. The Viscounts were phased out in 1966 and were replaced by fourHawker Siddeley Tridents.

PIA's route network grew rapidly in the mid to late 1960s: Dhahran was added in 1962, while Cairo services resumed. In 1966, Paris, Istanbul, Baghdad, Kuwait, Jeddah and Nairobi were added to PIA's routes. Bangkok was added in 1967, while Manila, Tokyo, and Damascus were added in 1969.[21]

During a news conference in Karachi on 11 May 1967,Air Marshal Asghar Khan announced that the airline had become the fifth largest profit-making airline in the world, carrying one million passengers annually.[34] At a press conference held at the PIA headquarters in Karachi in July 1967, Asghar Khan announced plans for the construction of a series of small hotels in major cities and resort areas across the country, with a total investment of PKR 44.5 million (approximately $9,345,000). The project included building 64-room hotels inSylhet,Sargodha,Sukkur,Mohenjo-daro,Chitral,Gilgit, andKaptai, and 88-room hotels inKhulna,Lyallpur,Multan, andMurree, with an additional 20 cottages attached to the new 644 room Kaptai Hotel. Furthermore,Peshawar andChittagong will each have hotels with 125 rooms.[35]

These establishments are designed to be European-style motels equipped with modern amenities such as air conditioning, heating, parking facilities, and swimming pools. The cost of rooms would range from twenty to thirty Pakistani rupees, approximately four to five dollars per person, depending on the room type. The hotels were completed in 1970. A new holding company was established to attract domestic investment for this venture, in addition to forming small companies in the cities where the hotels will be located. For the foreign exchange portion, which constitutes 20% of the total cost, successful discussions were conducted with the Export-Import Bank. The entire project relied on private investment, with no financial participation from the Government of Pakistan. Air Marshal Asghar Khan mentioned that the PIA Board of Directors approved an investment of approximately Rs. 10 million for the project. Pakistan Services Ltd., which operated the Intercontinental hotel chain, contributed significantly. Local municipal bodies were approached for investment as well. Bechtel Corp. of New York prepared the design and cost estimates for the proposed motels. To ensure cost-effectiveness and timely execution, it was recommended that a standardised design be used for all the motels, utilising local materials, equipment, and expertise as much as possible.[36][37]

1970s

[edit]
PIAFokker F27 Friendship atChitral Airport arriving from Peshawar on 1 August 1972[38]

On 3 December 1971, a French national's attempt to hijack a PIA flight from Paris to Karachi was thwarted by French security forces.[39] Transatlantic flights to New York City were resumed in May 1972 with a stopover in Europe.[30] With the establishment of cordial ties between the Libyan and Pakistani governments in the early 1970s, PIA addedTripoli to its network in 1972. PIA also signed an agreement withYugoslav airlineJAT (today known asAir Serbia) in 1972 to lease two PIA Boeing 707s to JAT.[40]

PIA acquiredMcDonnell Douglas DC-10s in 1973 to replace its remaining Boeing 707-300s. Nur Khan was appointed as PIA executive for the second term in 1974.[30] In 1974, PIA launched Pakistan International Cargo, offering air freight and cargo services.

The latter half of the decade witnessed a further expansion of PIA's fleet with the introduction ofBoeing 747s, with its first two aircraft leased fromTAP Air Portugal in 1976.[41] By 1976–7, PIA carried 2.2 million passengers, compared to 698,000 in 1972–3.[42] Revenues in 1976 rose sharply compared to 1975, with the airline revenues of $134 million in the July–December period of 1976.[43] On 20 January 1978, a PIAFokker 27 was hijacked en route to Karachi from Sukkur.[44]

For the first time since its inauguration, PIA started providing technical and administrative assistance or leased aircraft to foreign airlines includingAir China,[45]Air Malta,[45]Choson Minhang (today known as Air Koryo),[46]Philippine Airlines,[47]Somali Airlines,[48] andYemenia.[48] A subsidiary of PIA also started providing hotel management services in theUnited Arab Emirates towards the end of the decade. Political upheaval in Pakistan in the late 1970s began to impact PIA's operations negatively.[49]

Tim Clark previously worked at the airline before moving onto foundEmirates.

1980s

[edit]

The 1980s saw a continuation of PIA growth. The decade began with the opening of a cargo handling centre at Karachi airport, duty-free shops, the first C and D safety checks on its entire fleet, as well as the introduction of the airline's firstAirbus A300B4-200 aircraft. In 1981, PIA had an employee workforce of almost 24,000, which despite being reduced to 20,000 by 1983 still resulted in PIA having the world's highest ratio of employees to aircraft.[49] PIA's operations became increasingly de-centralised during the early 1980s, with responsibilities being split between new departments.[49] Despite de-centralisation, PIA reported its highest ever profits in 1981-82,[50] followed by record profits again in 1983-84.[51]

In 1984, the airline introduced the Night Coach service as a low-cost alternative to day-time domestic flights. In the following years,PIA Planetarium was inaugurated in Karachi which was followed by planetaria inLahore andPeshawar. These planetariums featured retired PIA aircraft on display for educational and observational purposes. Two more retired Boeing 720B aircraft were donated to the planetaria in Karachi and later on Lahore. PIA profits again rose in 1984–5.[52]

In June 1985, PIA became the first Asian airline to operate theBoeing 737-300 aircraft, after six of the aircraft were delivered.[53] Pakistan International Airlines also played a significant role in establishing UAE'sEmirates airline in 1985 by providing technical and administrative assistance to the new carrier as well as leasing a newBoeing 737–300 and anAirbus A300B4-200.[6] In late 1987 and early 1988, services toMalé,Manchester, andToronto were introduced.[54]

1990s

[edit]
PIABoeing 747Combi taxiing at London'sLondon Heathrow International Airport in June 1992

PIA began to sustain operating losses and liquidity problems throughout the 1990s due to frequent pilot strikes, issues with various vendors, over-staffing, and political interference in airline management.[55] In 1990, First OfficerMaliha Sami became the first female pilot of PIA when she took off on the Karachi-Panjgur-Turbat-Gwadar route.[56] In June 1991, PIA took delivery of its first of sixAirbus A310-300s. With the new aircraft, the airline introduced flights toTashkent in 1992 and to Zürich in 1993.

In March 1993, AVM Farooq Umar became managing director of the airline. AnOpen Skies agreement between Karachi to Dubai was agreed upon in 1993, and 12 private airlines were allowed to operate domestically in Pakistan. Both steps came simultaneously and put enormous pressure on PIA's financial performance, though PIA launched six new routes to the Persian Gulf and CIS countries, along with a tourist 'Air Safari' scenic flight over theKarakoram Mountains in 1994. Non-stop flights from Lahore and Islamabad to JFK and Canada were launched, while PIA added Jakarta,Fujairah,Baku, andAl-Ain to its network in 1994. In addition, PIA became a client of three flight reservation systems, namely:SABRE,Galileo, andAmadeus.

ATupolev Tu-154 aircraft was also leased briefly in 1996 to cope with a surge in passenger traffic during summer 1996. Flights to Beirut were resumed the same year as well before being discontinued a few years later. In 1999, PIA leased five Boeing 747–300 aircraft fromCathay Pacific to replace its Boeing 747-200M fleet. The aircraft were painted with a new livery, a handwork Pashmina tail, on white body and large Pakistan titles on the front fuselage. The livery was adopted in the early 90s but due to some copyright issues, it was dropped. The Boeing 747-300s continued to bear the new livery, but with a plain green tail with PIA titles. The other aircraft in the fleet were repainted in early 1990s livery.

2000s

[edit]
PIABoeing 777-200ER taking off fromManchester Airport, circa 2006

TheWar in Afghanistan following the attacks on11 September 2001 negatively impacted PIA's operations as Afghan airspace was closed.[55] However, following the restructuring of the airline under new management in April 2001, the airline again became profitable.[55] Cost per employee dropped 24% between 2000 and 2003, and lower engineering and maintenance costs led to enhanced airline revenue.[55]

In July 2002, PIA purchased sixBoeing 747–300 aircraft fromCathay Pacific, five of which were already on lease. The sixth one arrived shortly afterwards and was used mainly on its North American and European routes. In October 2002, after ten years without any new orders, the airline placed an order for eightBoeing 777 aircraft. The order included all three variants of 777, i.e. three 777-200ER (Extended Range), two 777-200LR (Longer Range), and three 777-300ER versions. PIA was the launch customer that revived the Boeing 777-200LR project that, until then, only had three orders.

Boeing delivered the first of three 777-200ER aircraft to PIA in January 2004, and PIA introduced a new livery for the 777-200ERs that was applied to most of its fleet. PIA also leased six more Airbus A310-300 aircraft directly from Airbus. On 3 November 2005, PIA placed an order to purchase sevenATR 42-500 aircraft to replace its ageing fleet of Fokker F27 Friendships. On 10 November 2005, PIA used the 777-200LR to fly the world's longest flight by a commercial airliner, flying over 21,000 kilometres on an eastbound flight from Hong Kong to London for 22 hours and 22 minutes[9] – a record which still stands as of late 2019.[10] On 6 December 2005, PIA acquired another new Boeing 777-200ER on a ten-year lease. The same year,Ayesha Rabia Naveed became the first Pakistani woman to captain a scheduled commercial flight.[57] The following year, she captained a flight with the first all-woman crew.[57] On 23 December 2006, PIA took delivery of its firstBoeing 777-300ER. The remaining aircraft were delivered in January 2007.

On 25 February 2006, Boeing delivered its first 777-200LR to PIA. ATR delivered two of the seven ordered ATR 42s to PIA in May and December 2006 respectively, following which the airline ceased using militaryLockheed C-130 Hercules for passenger services in northern areas of Pakistan. The military aircraft were being used after thePIA Flight 688 accident.

Under the careful supervision and guidance of Mr. Syed Shah, who was serving as the Station Manager at the time, Pakistan International Airlines (PIA) initiated the induction of long-range 777 aircraft into its fleet. This pivotal move allowed PIA to offer non-stop flights from Toronto to Karachi, Islamabad, and Lahore, beginning on 3 March 2006.

The introduction of the long-range 777 aircraft into PIA's fleet marked a significant milestone in the airline's history.

As a result of this strategic decision, PIA was able to offer a more efficient and seamless travel experience for its passengers, enabling them to travel non-stop to their desired destinations in Pakistan. This move also positioned PIA as a prominent player in the aviation industry, further cementing its reputation as a reliable and customer-centric airline. PIA had also planned non-stop flights to New York City, Chicago,Washington, andHouston but was not permitted by US authorities (unless the airline implemented a European stopover on the flight to American cities) due to security concerns after 9/11.

A PIA flight from Multan crashed in July 2006, killing 45. A government inquiry afterward blamed aging aircraft for the crash.[58] Houston services also ended in 2006. Following the crash, on 5 March 2007, theEuropean Commission banned all but 9 of PIA's 42-strong fleet from flying to Europe, citing safety concerns over its ageing aircraft.[59][60] The fleet of Boeing 777s was exempted from the ban,[61] but 15 aircraft were over 20 years old by this point.[62] PIA claimed that the ban was discriminatory and unjustifiable.

The ban on some of the aircraft was lifted after four months on 5 July 2007, following an inspection by the European Union Air Safety Administration. Of the eleven aircraft allowed to resume operations to the EU, five were Boeing 747-300s, and the remaining six were Airbus A310-300s. On 29 November 2007, the EU completely removed the ban, and PIA's entire fleet was permitted to fly to Europe.[63]

2010s

[edit]
PIAATR 42-500 in aBalochistan province tail livery on 14 November 2011

In 2010, PIA altered its livery. The tail design was replaced with a much larger version of the Pakistan national flag and added the text "Pakistan International" in gold writing underneath the large billboard-style PIA on the fuselage. The green stripe was modified to include gold and was extended to the rear of the fuselage.

By 2011, PIA began to be unprofitable again, requiring government subsidies.[64]

In 2014, PIA leased fourBoeing 737-800s. PIA also issued a request for tender for four Boeing 777-300ERs, however, the bids for the 777s were not accepted. The airline did lease Airbus A320 aircraft and inducted two A320-214s in its fleet in 2014. Another wet-leased A320-211s joined PIA on 11 August 2014. In October 2014, the airline again wet-leased three Boeing 737-800s, and it also accepted bids to dry lease five ATR 72–500s for eight years. In 2015, after serving PIA for 16 years, the last of PIA's Boeing 747-300s were phased out.

In early 2016, PIA was fundamentally grounded for an entire week as employees walked out en masse following the deaths of two employees in a demonstration against the airline's privatisation.[65] In August 2016, PIA launched a new "Premier Service" for flights to London, using an Airbus A330-300 wet-leased fromSriLankan Airlines.[66] The wet-lease period ended after six months, and as a result, the A330-300 was returned to SriLankan Airlines,[67] and the Premier Service discontinued. By the end of 2016, the airline was saddled with $3 billion in debt.[65]

In January 2017, PIA retired all of the Airbus A310-300s from its fleet. For replacement, PIA leased four Boeing 737-800s fromPegasus Airlines, which were returned later on completion of the lease period. After over 50 years of service, PIA service to New York ended in October 2017 as a result of TSA regulation preventing nonstop flights from Pakistan and the US,[68] leaving Toronto as PIA's only destination in North America – which continues to be served by nonstop flights from Karachi, Lahore, and Islamabad.

In 2017, PIA decided to replace its reservation and ticketing system "Sabre" with a Turkish-origin system called "Hitit". Both PIA & Hitit signed an agreement and in September 2018, the airline successfully switched to the new system.[69][70] At the end of 2018, the airline was burdened with $3.3 billion in debt, up from $2.97 the year before, and thus requiring government bailouts for continued operation.[71] With the demise ofShaheen Air, PIA launched routes that had previously been served only by Shaheen.[68]

New profitable routes were launched in 2019,[72] while profitable routes such as Karachi-Toronto saw increased frequencies.[73] six unprofitable routes were discontinued in 2019.[74] In April 2019, PIA claimed that its revenues almost matched operating costs.[75] Later that year following a visit ofTSA officials to the Islamabad International Airport in July 2019, PIA expressed hope that non-stop flights to the US would be permitted.[76] In August 2019, PIA laid off 1,000 "redundant employees".[77] In September, PIA announced that it would lease additional aircraft to increase the airline's fleet to 37 by 2020,[78] and 45 by 2023.[79] By the end of 2019, PIA reported a 41% increase in year-on-year revenue due to discontinuation of unprofitable routes, reintroduction of grounded aircraft, and a sharp increase in cargo-space utilisation.[80]

2020s

[edit]
See also:Pakistan International Airlines Flight 8303
A scale model on display at Karachi Airport

For the first time in its history, PIA operated a relief flight fromLahore toMelbourne,Australia, during theCOVID-19 pandemic.[81]

On 22 May 2020, a PIA Airbus A320-214 AP-BLD, crashed nearKarachi airport with 99 people on board. The flight was en route toKarachi fromLahore.Flight PK8303, carrying 91 passengers and eight crew members on board, crashed while on the descent towards the runway of Jinnah International Airport, killing 97 while two passengers survived. The cause of the crash was due to the aircraft being badly damaged in the first belly landing, with both engines flaming out during the go-around. The final report listed following as the primary reasons: human error, non-adherence to SOPs and disregard of ATC instructions during the event flight, lack of communication between the ATC and the flight crew.[82][83]

TheInternational Air Transport Association (IATA) communicated concerns over the "serious lapse in licensing and safety oversight by the aviation regulator".[84]

In November 2020, PIA shut down its courier arm, SpeedEx, whose infrastructure was scattered over 74 domestic destinations, and laid off its 320 employees.[85]

In December 2020, PIA announced a plan to lay off half of its employees and transferred its engineering arm, Precision Engineering Complex (PEC), to thePakistan Air Force.[85]

On 24 June 2020, in the wake ofFlight 8303 crash, Pakistani aviation minister Ghulam Sarwar Khan told Parliament that 262 of Pakistan's 860 active, licensed pilots had been found to have suspicious or fake licences. They were suspected of having paid someone else to take their certification examination on their behalf. PIA subsequently grounded 150 of its 434 pilots on suspicion of having a bogus license.[86][87][88] Later, the employment of seven pilots was terminated.[89]

Almost a week after the comments made from pakistan's aviation minister, theEuropean Union Aviation Safety Agency (EASA) revoked PIA's 'third part authorisation', subsequently banning PIA from flying in European airspace for six months from the following day,[90] following multiple safety failings.

Following EU's decision to ban PIA, the United States banned the airline because of concerns about its certification of pilots on 9 July 2020.[91] By that date, PIA was also banned from flights in theUnited Kingdom, and Pakistani pilots inVietnam andMalaysia were grounded on a temporary basis.[92] I addition, on 15 July 2020, the USFederal Aviation Administration downgraded Pakistan'sInternational Aviation Safety Assessment rating to Category 2, preventing Pakistani airlines including PIA from establishing new services in the United States orcarrying the code of any US airline.[93]

On 18 July, PIA dismissed seven pilots and one member of cabin crew whose licences had been revoked by the country's Civil Aviation Authority (CAA).[94]

On 28 December, the EU ban was extended for three more months, stating that an official inspection of the CAA would have to be performed first.[citation needed] On 16 March 2021, the ban was extended to July.[95] Less than a month later, the ban was extended indefinitely, following another safety concern regarding the CAA that was made public by theInternational Civil Aviation Organization (ICAO). ICAO has yet to perform safety audit of the CAA.[16] The European Union Aviation Safety Agency (EASA) stated that the ICAO's safety audit would be a sign of improvement.[96]

On 6 November 2021, the first sign of improvement appeared when the CAA received positive feedback from Europe's Safety Audit for Foreign-Origin Aircraft (SAFA).[97][98]

In late 2023, PIA was forced to cancel numerous flights due to unpaid fuel bills.[99][100] Resulting cancelations resulted in multiple instances of customer anger creating viral social media content.[101] State-ownedPakistan State Oil suspended fueling of PIA aircraft after PIA's request for additional government funding was denied.[102]

Further improvements were made on 8 March 2023, when PIA completed an online safety audit conducted by EASA.[103]

On 29 November 2024, EASA lifted the EU ban on PIA, citing improvements in the CAA's oversight.[104] PIA subsequentially announced the resumption of flights to Europe,[105] beginning with a flight to Paris that took off on 10 January 2025.[106] However, PIA subsequently apologised after it released an advertisement for the event, which was criticised for using imagery reminiscent of theSeptember 11 attacks and led to Prime MinisterShehbaz Sharif announcing an inquiry.[107]

In late December 2023, the Interim government announced a plan to privatise the airline. During a question hour in the Senate, the adviser to Prime Minister on Aviation Air Marshal (Retd) Farhat Hussain Khan that said privatisation of Pakistan International Airlines is being carried out under the government's policy to privatise loss making entities. The Adviser said that initially PIA will be privatised as a flight entity and the decision on its other properties will be decided later.[108]

On 6 January 2025, it was reported that PIA would expand its number of destinations to theMiddle East by deploying its fleet ofBoeing 777 andAirbus A320 aircraft. From 20 January 2025 onward, PIA started offering two weekly flights betweenSialkot andBahrain. Another two weekly flights are operated betweenLahore andDammam beginning 22 January 2025 while a once-a-week flight commenced on 25 January 2025 betweenLahore andKuwait. Besides, PIA will also introduce weekly flights fromFaisalabad toJeddah starting 20 January 2025 and another weekly service between Sialkot andDoha,Qatar from 21 January 2025.[109]

On 16 July 2025, the UK's Civil Aviation Authority lifted its ban on PIA, also citing safety improvements.[110] PIA announced its intention to resume flights to the UK starting with three weekly flights between Islamabad and Manchester, later reducing the frequency to two weekly.[20] Although the inaugural flight was continuously delayed due to delays in obtaining a Third Country Operator (TCO) certificate, the airline finally got it on 24 September and subsequently launched flights in October 2025.[111]

Corporate management

[edit]

Structure

[edit]
Pakistan International Airlines' regional office, located inLahore

Pakistan International Airlines Corporation Limited (PIACL) is majority-owned by theGovernment of Pakistan (86%) while the remainder (14%) is owned by private shareholders. The airline is under the administration ofAviation Division and is managed by a president and chief executive officer as well as the board of directors.

The board consists of nine independent non-executive members and has four sub-committees: an Audit Committee, Brand and Advertising Committee, Finance Committee, and Human Resource Committee, each having its charter and chairman. The president andchief executive officer leads the executive management of staff who run the airline. The airline's main headquarters are located at Karachi,[112] while smaller subhead offices are located in several cities within Pakistan.

Seven of PIA's ten departments are in Islamabad, viz, Marketing Department, Procedure Bureau, Central Reservation Control, Revenue Management, HR and Security and Vigilance Department.[113] The remaining three departments are in Karachi, namely finance, engineering and situation room.[113]

Privatization

[edit]

In the late 1990s, the Government of Pakistan announced privatization plans due to the persistent losses suffered by the airline, but they were never implemented; however, several steps towards the outsourcing of non-core businesses were initiated. Catering units (starting with Karachi Flight Kitchen), ground handling (starting with ramp services) and engineering, are to gradually leave the airline and operate as independent companies. In 1997, Pakistan called in a team fromInternational Finance (IFC), the consulting arm of theWorld Bank, to advise on restructuring and privatization of Pakistan International Airlines (PIA). However, no agreement was reached.[114] Despite the government's multiple privatization plans, on 18 February 2009, the carrier was dropped from the privatization list.[115]

In 2013, the Government of Pakistan once again aimed to privatize the airline due to increased losses by selling twenty-six percent of shares and management control to the investor. This plan was dropped due to protests by airline unions and associations after security forces killed two employees approaching the Jinnah International Airport terminal building.

In 2018, the newly elected government aimed to not privatize the entity and instead achieve profitability through the change in its top management.[116]

On 6 February 2024, the Caretaker Cabinet of the interim Government decided to split different functions of Pakistan International Airlines into two entities to make it attractive for investors. These entities were named TopCo and HoldCo. TopCo was allocated basic functions, including engineering, ground handling, and flight kitchen and training. HoldCo was given Precision Engineering Complex, PIA Investment Limited and subordinate departments and properties.[117]

On 4 June 2024, the government pre qualified 6 companies to bid for the privatization of Pakistan International Airlines. these companies were Air Blue, Arif Habib Corporation, Blue World City, Fly Jinnah, Pak Ethanol (Pvt) Consortiums, and YB Holdings Consortiums.[118]

On 30 October 2024, the final bidding process for PIA's privatization attracted only one bid from Blue World City, a real estate development company. The bid offered 10 billion Pakistani rupees (approximately $36 million) for a 60% stake in the airline, which was substantially below the government's minimum price of 85 billion Pakistani rupees.[119]

On 13 November 2024, the Pakistani government officially rejected the bid, emphasizing that the privatization process would adhere to laws and regulations, with final decisions made in the national interest by the cabinet committee.[120]

On July 9, 2025, the Government of Pakistan approved four potential investors to take over Pakistan International Airlines (PIA). These companies are Air Blue, Fauji Fertilizers, Lucky Cement Consortium (Includes Hub Power, Kohat Cement, and Metro Ventures) and Arif Habib Consortium (Fatima Fertilizer, City Schools and Lake City Holdings).[121]

Financial and operational performance

[edit]

In 2011, PIA began to be unprofitable, requiring government subsidies.[64] By the end of 2016, the airline was saddled with $3 billion in debt.[65] At the end of 2018, the airline was burdened with $3.3 billion in debt, up from $2.97 the year before, and thus requiring government bailouts for continued operation.[71] In April 2019, PIA claimed that its revenues almost matched operating costs.[75] An audit in September 2019 revealed that PIA had operated 46 empty flights between 2016 and 2017, without any passengers causing a loss of $1.1 million to the airline. Additionally, 36 Hajj flights were flown without any passengers.[122] By the end of 2019, PIA reported a 41% increase in year-on-year revenue due to discontinuation of unprofitable routes, reintroduction of idle aircraft, and a sharp increase in the airline cargo space utilisation.[80]

The airline faces many challenges to its profitability. PIA, along with Etihad, were once considered one of the cheapest airlines in the GCC.[123] Pakistan faces what has been termed "capacity dumping" by Middle East airlines, who operate numerous daily flights to every major city in Pakistan.[68] Pakistan's Open Skies Agreement with the UAE, for example, allows Emirati airlines an unlimited number of seats into Karachi, withEmirates airline alone operating up to seven daily flights to Karachi from Dubai on high-capacity Boeing 777s.[68] PIA also discontinued previously profitable routes to the US, as the TSA forbade nonstop flights from Pakistan to the US, and instead required costly diversions to European airports for immigration clearance – resulting in flight times that were significantly longer than flights on Middle Eastern airlines.[68] New routes such as to Najaf and Bangkok also did not improve the airline's finances given the seasonality of those destinations.[68] Further, staffing levels and overall management issues, including an employee count of 18,014 in 2010 for a fleet of 40 aircraft,[124][125] present further challenges, although in August 2019, PIA laid off 1,000 "redundant employees".[77]

Financial and operational performance
YearRevenue (PKR million)Net income (PKR million)Passenger load factor (%)Revenue passengers (million)Employees (average)
2005[126]Increase64,074Decrease(4,411)Increase69Increase5.499Decrease19,263
2006[127]Increase70,587Decrease(12,763)Decrease68Increase5.732Decrease18,282
2007[128]Decrease70,480Decrease(13,398)Decrease67Decrease5.415Decrease18,149
2008[129]Increase89,201Decrease(35,880)Increase71Increase5.617Decrease18,036
2009[130]Increase94,563Increase(5,822)Increase70Decrease5.535Decrease17,944
2010[131]Increase107,531Decrease(20,785)Increase74Increase5.538Increase18,019
2011[132]Increase116,550Decrease(26,767)Decrease72Increase5.953Decrease18,014
2012[133]Decrease112,130Decrease(33,181)Decrease70Decrease5.236Decrease17,439
2013[134]Decrease95,771Decrease(44,524)70Decrease4.449Decrease16,604
2014[135]Increase99,519Increase(31,744)Increase72Decrease4.202Decrease16,243
2015[136]Decrease91,268Decrease(32,529)Decrease70Increase4.394Increase16,271
2016[136]Decrease88,997Decrease(44,900)N/AIncrease5.486Decrease13,947
2017[136]Increase90,843Decrease(47,760)Increase73Decrease5.342Decrease13,592
2018[137]Increase103,490Decrease(67,327)Increase77Decrease5.203Decrease12,437
2019[138]Increase147,500Increase(55,451)Increase81Increase5.290Decrease11,740
2020[139]Decrease94,989Increase(34,642)Decrease74Decrease2.541Decrease10,779
2021[140]Decrease94,989Decrease(50,101)Decrease66Increase2.657Decrease8,558
2022[141]Increase172,038Decrease(88,008)Increase80.28Increase4.281Decrease8,031
2023[142]Increase237,882Decrease(104,5000)Increase83.30Increase4.496Decrease7,755

Destinations

[edit]
Main article:List of Pakistan International Airlines destinations

As of November 2019, PIA serves 19 domestic and 28 international destinations in 20 countries acrossAsia, theMiddle East,Europe andNorth America.

PIA with itsInterline agreements andcodeshare partner airlines, offers a wider choice of travel in 102 international destinations in 40 countries across the world with different flight connections.

Hubs

[edit]

PIA’s hubs areJinnah International Airport,Allama Iqbal International Airport andIslamabad International Airport. Karachi is PIA’s main hub, while Islamabad and Lahore serve as secondary hubs.

Codeshare agreements

[edit]

PIA hascodeshare agreements with the following airlines:[143][144]

Interline agreements

[edit]

PIA hasinterline agreements with the following airlines:[143]

Cargo SPA agreements

[edit]

PIA has cargo special pro-rate agreements with the following airlines:[145]

Fleet

[edit]

Current fleet

[edit]

As of November 2025[update], Pakistan International Airlines operates the following aircraft:[146]

AircraftIn serviceOrdersNotes
ATR 42-5003
Airbus A320-20017
Boeing 777-200ER6
Boeing 777-200LR2Launch customer
Boeing 777-300ER46
Total326

Former fleet

[edit]
PIAAirbus A310-300 taxiing atGermany,Frankfurt Airport, 25 April 2004
PIAAirbus A321 taking off fromIslamabad Airport (2006)
PIABoeing 747–300 taking off from theMultan International Airport for aHajj flight, 28 October 2010
AircraftTotalIntroducedRetiredNotes
Airbus A300B4-2001019802005
119861992Crashed asflight PK268
Airbus A310-3001219912016
Airbus A320-200120142020Crashed asflight PK8303
Airbus A321-200220062007
Airbus A330-300120162017[66]
ATR 42-500120072016Crashed asflight PK661
ATR 72-500320152020[147]Two aircraft in storage.[148] One aircraft transferred toPakistan Naval Air Arm.[149]
Boeing 707-320C1219601999
11979Crashed asflight PK740
Boeing 720B819621986
11965Crashed asflight PK705
Boeing 737-300819852014
Boeing 737-400220042005
Boeing 737-800420142015
Boeing 747-200B619762005
Boeing 747-200B Combi219792011
Boeing 747-300619992015Bought fromCathay Pacific
Convair CV-240419471959
de Havilland Canada DHC-6 Twin Otter819702001
Douglas DC-31519471967
Douglas DC-8-21F119771978
Douglas DC-8-61CF119771978
Fokker F27-200 Friendship2219612006
11989Missing asflight PK404
12006Crashed asflight PK688
Fokker F27-400 Friendship119612003
Fokker F27-600 Friendship519661986
Hiller UH-12E4119631971
Hawker Siddeley Trident 1E419661970
Lockheed L-100-382B-4C Hercules219661966
Lockheed L-1049C Super Constellation319541969
Lockheed L-1049H Super Constellation219581969
McDonnell Douglas DC-10-30519741986
Mil Mi-8 MTV-1119951997
Sikorsky S-61N319631967
11966Crashed asflight PK17
Tupolev Tu-154419961997
Vickers Viscount 815519561966

Livery

[edit]
PIA's 1980s legacy tail, which became an identity for the airline

In December 2003, PIA introduced a new image that was applied to its first Boeing 777-200ER and on two newly leased Airbus A310s, one of which was in service. The livery was white at the front and beige at the rear separated by a dark green stripe. The tail was painted white with a new typeface PIA acronym written in dark green. The Pakistan title was added to the front fuselage in all raised letters and the engine cowlings were painted in beige. The PIA logo written in calligraphic Urdu was added just behind the cockpit. However, due to criticism, the design was modified before the first Boeing 777 was delivered. The tail logo was replaced by a flowing Pakistan flag on a beige background. The "Pakistan" titles were removed and the PIA acronym was enlarged and moved onto the fuselage. The English and Urdu PIA titles remained the same. The leased A310s and most of the PIA fleet also adopted this livery at a later date.

A PIA Boeing 747–300 painted in aFrontier livery

In early 2006, the airline launched four new tail designs for its fleet. The tails represented the four provinces of Pakistan:Sindh,Punjab,Khyber Pakhtunkhwa andBalochistan. The tails promoted the cultures of the four provinces of Pakistan by applying motifs to the tails and adding a city name to the rear of the fuselage corresponding to the province. The "Frontier" tail represented the "Phulkari" (flowering) pattern, which reflected a tradition of embroidery generally done on shawls, shirts, and linen. The "Punjab" tail was loosely related to the tile decoration of theWazir Khan Mosque in Lahore. The "Balochistan" tail showed the creativity seen in the local kilims, carpets, and rugs woven with wool, goat or camel hair and mixed yarn. The pattern was mostly bold geometric motifs in primary colours dominated by red. The "Sindh" tail was influenced by the Hala tile work with electric blue and white floral patterns. In 2009, management stopped the application of provincial tails, deeming them too costly.

PIA launched its new livery in mid April 2010. An Airbus A310, Boeing 777–200 and Boeing 747–300 were the first aircraft to wear the new look. The livery was unveiled at the PIA headquarters on a Boeing 777 model. The livery consisted of a green and gold strip running around the bottom of the fuselage and continuing right up until the tail cone. The forward/upper portion was white and at the rear, it was an off-white/beige colour. The bottom part of the tail blended into the upper fuselage as it too is white, with the rest of the tail painted with a large wavy Pakistan flag, which takes up the whole tail, in a dark green colour. At the front of the fuselage, 'PIA' was written in a billboard style in dark green and underneath 'Pakistan' was written in golden colour. Just behind the cockpit, there is a stylised Urdu PIA logo as well as on the engines.

In July 2014, on the delivery of the first A320 series aircraft, PIA introduced a "crescent and star" on the aircraft engines' cowlings in place of the Urdu PIA logo. In 2015, after the completion of sixty years service, the 1960s livery was applied to three of the Airbus A320s and on one Boeing 777-200ER.

In 2018, Pakistan's national animal Markhor was chosen to be introduced as the brand identity on aircraft tail. However, later theSupreme Court of Pakistan tooksuo motu action and barred PIA from using the Markhor as brand identity; only one Airbus A320 was painted in the livery.

In April 2018, PIA formally launched a new brand identity and livery and added a portrait of theMarkhor in a ceremony held at PIA Offices in Islamabad, presented by the then head of brand of PIA, having Pakistan's national animal represented on its aircraft, including a large one on the tail and two on the engines, describing the resilient nature of PIA Brand surviving under the onslaught of all the negativity associated with the brand.

Logo of PIA withKashmiri Markhor depicted, used in 2018

The symbol of animal was chosen for its universal recognition as the Urdu calligraphy logo of PIA could not be comprehended by non-Pakistani customers. In essence the idea was to make PIA a truly international brand based on the values of resilience, grace and fortitude, something which PIA had lost with increased focus on ethnic traffic. The tail had a forward leaping Markhor having long screw horns, which are the features of 'Kashmiri Markhor' endemic to Pakistan only. According to the initial plan, a euro-white style was chosen and existing green and golden strips were removed from the aircraft fuselage along with off-white/beige colour on the rear fuselage, but later a major rebranding was carried out. The font of the PIA logo was also changed and added to the fuselage. For the first time, legacy PIA colours (Pakistan green and mustard gold) were dropped and a blue texture was added in the "PIA" acronym expanding the colour palette for the brand.Urdu PIA logo colour was also changed from the yellow-green gradient texture. The airline's slogan was also changed to "We Fly at the Right Attitude" from "Great People to Fly With". The first aircraft with the redesigned livery was converted on 12 May 2018 and rolled out of Isphani Hangar by the method of decals to make a debut at theNew Islamabad International Airport.[150][151] The re-branding was halted on Suo Moto Notice taken by Supreme Court of Pakistan on fears of spending millions on the rebranding and not paying the salary of the staff on time. TheSupreme Court of Pakistansuo motu notice barred PIA from using the Markhor logo as its brand identity. The Supreme Court later gave orders to retain the flag on the tail and disposed of the case. However, with a management change, the re-branding was abandoned altogether.[152][153] Currently, the airline is operating a hybrid livery which features a euro-white fuselage and gold Urdu logo in-front of the front exits and engine cowling while the flag tail, English PIA (and Pakistan International in gold) titles in dark green and Pakistan titles in dark green on the belly have been retained from the 2010 livery. The PIA corporate website was also added ahead of the aft exits. Currently, five Boeing 777s and three A320s are sporting this livery.

Services

[edit]

Catering

[edit]

PIA Catering is the main supplier of meals for the airline at Islamabad and Karachi. It can produce 15,000 passenger meals each day. In 2006, the management of the flight kitchens was given toSingapore Air Terminal Services (SATS). This agreement ended in 2011 and PIA is managing the Flight Kitchens in Karachi and Islamabad itself. As of April 2019, an MOU was signed between PIA andMcDonald's for the airlines catering. PIA Catering provides special meals to allow for passengers' dietary and religious needs. Noalcoholic beverages or pork are served on board due toIslamic dietary laws.[154]

PIA Premier service

[edit]

PIA Premier was launched as a luxury air service on 14 August 2016. AnAirbus A330 aircraft was initially wet-leased fromSriLankan Airlines to operate the service.[66] There were six weekly flights to London, three each from Islamabad and Lahore.[155] However, it was soon diminished due to a loss of 2.1 billion rupees.[156]

In-flight entertainment

[edit]

Pakistan International Airlines was the first international airline to introduce entertainment system showing a regularly scheduled film on board in the year 1962.[157][158]

In-flight internet

[edit]

In January 2017, the airline began trials on an on-board internet system to deliver in-flight entertainment on some domestic flights. The system allows passengers to access a selection of in-flight entertainment content using their own mobile devices.[159] PIA offers personal screens on Boeing 777 flights with in-flight movies, music and TV shows. The Boeing 777 IFE also features an inflight map and air show. Selected A320s feature drop-down screens with in-flight map and air-show.

Precision Engineering Complex

[edit]

ThePrecision Engineering Complex (PEC) is a specialized manufacturing and engineering facility that was a subsidiary of thePakistan International Airlines Holding Company Limited (PIAHCL) before being transferred to an entity owned by the Pakistan Air Force. Established originally as a unit of Pakistan International Airlines (PIA), the PEC is an integrated complex that focuses on producinghigh-precision components for the aerospace and broader engineering industries. Its capabilities encompass various disciplines, including investment casting, Conventional and CNC (Computer Numerical Control) machining, optics, PCB (Printed Circuit Board) manufacturing, electrical, electronics, and composites. As a key player in the country's engineering sector, the facility has secured international certifications and operates as a supplier to global aerospace giants such asGeneral Electric, Airbus Industries, and Boeing. The transfer of ownership from PIAHCL toPrecision Engineering Complex (Private) Limited, a designated company of the Pakistan Air Force, was approved by PIAHCL shareholders in late 2025 as part of the broader government-led restructuring and privatization effort concerning the national flag carrier.[160][161][162][163][164][165][160]

The Precision Engineering Complex (PEC) includes the following facilities:

  • Binocular Assembly
  • Calibration Facility
  • Glass Fibre Composite Manufacturing
  • Investment Casting Facility
  • Machine Shop
  • Material Testing Laboratory
  • Non Destructive Testing Facility
  • Optics
  • Printed Circuit Boards (PCB)
  • Plating Facilities
  • Packaging Plant
  • Shot Peening[166]

Ground handling

[edit]

PIA provides ground handling services to the following airlines:

PIA Cargo

[edit]
PIABoeing 707C operating Cargo aircraft taxiing atCharles de Gaulle Airport,France on 14 August 1978.

ThePIA Cargo is acargo airline branch that provides logistics services and delivery system within Pakistan and abroad. The PIA Cargo transports goods across Pakistan as well as to international destinations. These consumer goods include meat packing, vegetables, textiles, paper products, laboratory equipment, and postal mail.

During the early 1970s, PIA operated a service called Air Express that delivered documents and parcels within Pakistan. In 1974, PIA launched a dedicated cargo division within its organisation using twoBoeing 707-320C. This division was known asPakistan International Cargo. The airline operated several cargo flights to the Middle East such as Dubai and Europe, especially London. The operations ended in the late 1990s when both aircraft were phased out. During 2004 to 2007, the airline again operated two Airbus A300 Freighter aircraft chartered throughMNG Airlines toHaan.Luton, Amsterdam, Basel and Cologne. However, again the contract ended and PIA discontinued this service.

In 2003, the airline launched PIA Speedex, a courier service initially in Karachi, Lahore, Rawalpindi and Islamabad. This expanded to twelve cities within a year. Today, the airline serves over 70 locations within Pakistan, with shipments collected and delivered from customers homes.

In 2019, the new PIA management experienced a sharp increase in the airline's cargo space utilisation, from 20 percent to almost 80 percent.[80]

PIA currently offerscargo service for these international destinations:Abu Dhabi,Bangkok,Barcelona,Birmingham,ChinaBeijing,Copenhagen,Doha,Dubai,Jeddah,Kabul,Kuala Lumpur,London,Manchester,Medina,Milan,Muscat,Najaf,Oslo,Paris,Riyadh,Sharjah,TokyoNarita andTorontoCanada.[168]

Corporate sponsorship

[edit]

The airline has sponsored events, both within Pakistan and in its overseas markets.

In the 1990s, the airline launched the three green stripe livery to represent its support for sports. The airline supports thePakistan International Airlinesfirst-class cricket team that plays in theQuaid-i-Azam Trophy andPatron's Trophy. PIA sponsors thePIA football club, and theA1 Team Pakistan in theA1 Grand Prix motorsports championship series of open-wheel auto racing series when it was initially launched. The airline also promotes theShandur Polo Gala, that takes place every year in theChitral andGilgit regions ofnorthern Pakistan during the summer period.[169] PIA has had its own sports division since 1958, promoting sports within Pakistan such as cricket, hockey, football, squash, polo, tennis, bridge, chess, table tennis, cycling, and bodybuilding.

PIA has its own Boy Scouts Association (PIA-BSA), working in partnership withPakistan Boy Scouts Association. After adevastating earthquake in 2005, PIA-BSA worked in partnership with other charity organisations to provide relief help.

PIA was one of the official sponsors of the "Destination Pakistan 2007" festivals. The official logo was added to a select number of aircraft during the year.[170] In 2008, PIA teamed up with mobile phone provider,Ufone to provideair miles to passengers who used the mobile network.Standard Chartered Bank and PIA launched credit cards allowing passengers to earn air miles.[171] In 2009, PIA was the gold sponsor for Logistics Pakistan, an exhibition and conference poised to highlight the emerging opportunities for the Logistics sector in Pakistan. In 2009, PIA and thePakistan Remittance Initiative (PRI) formed a strategic alliance to promote world money transfers.[172]

PIA hasPlanetariums in Karachi and Lahore that enable the public to see static aircraft as well as astronomy shows. PIA Horticulture, set up in 1996, provides flowers for display in PIA's offices and events, winning awards and accolades at flower exhibitions across the country. The airline supports non-profit organisations within Pakistan such as Al-Shifa Trust,Zindagi Trust,The Citizens Foundation, and Sindh Institute of Urology and Transplantation.[173] In 2009, PIA teamed up with the fast-food franchise McDonald's, to offer passengers discounts on meals and upgrades.[174] PIA also owns three hotels, theRoosevelt Hotel, the Scribe Hotel and Skyrooms (Private) Limited.[175] The airline also has an agreement withPearl Continental Hotels for itsUAE based passengers.[176]

Charter and special services

[edit]

State officials transportation

[edit]
Callsign "PAKISTAN 001" carrying the President on PIA'sBoeing 707. Photographed atMunich Airport in West Germany, circa 1961.

PIA has been continuously serving government officials of Pakistan and has always transported the President and Prime Minister on overseas visits. During the late 1990s, a PIA Boeing 737–300[177][better source needed] was used for official visits by theBhutto andSharif governments. The aircraft wore official government colours but was later repainted in the airline official colours at the end of the decade. When the government changed after amilitary coup in 1999, the Boeing 737–300 was transferred to PIA permanently. The President and Prime Minister then resorted to using two of PIA's Airbus A310-300s for official visits, while rare trips were done on regular commercial flights of the airline. In February 2007 thegovernment of Qatar gifted an Airbus A310 from its VIP fleet[178][better source needed] to the Pakistani government; this ended the need for the use of PIA aircraft. However, from time to time the government uses one of the airline's Airbus A320s, or occasionally a Boeing 777, for official trips.[179]

Charter services

[edit]

PIA operates private charter flights using ATR 42s toBhit,Kadanwari andSehwan Sharif inSindh as well as to other parts of the country for oil and gas companies and other customers. Ad hoc charters for United Nations peacekeeping troops are also carried out to Africa and Eastern Europe, Asia (South Korea, Afghanistan, Tajikistan, East Timor) and many other international destinations; PIA Charter Team provides these services.

Hajj and Umrah operations

[edit]

PIA operates a two-month (pre- and post-)Hajj operation each year to and from Saudi Arabia. PIA transported over 100,000 intending pilgrims each year to the Kingdom of Saudi Arabia until its fleet shrank to 25 aircraft in 2011–2012. Since then, the airline's Hajj quota was reduced to 60,000 to 70,000 pilgrims by the then government.

Awards and recognition

[edit]

On 27 September 2024, PIA received Pakistan's first National Tourism Award for Promoting Travel and Tourism. The award was given to PIA in recognition of its outstanding work promoting domestic travel. At Pakistan's First National Tourism Awards, organised byDiscover Pakistan, Air Vice Marshal Amir Hayat, CEO of PIA, received the award.[180]

Accidents and incidents

[edit]

The airline has lost more than 30 aircraft in crashes and other events, including 20 fatal crashes. There have also been at least eight hijacking incidents involving the airline's aircraft between 1971 and 2017.

  • In October 1952, an Orient Airways flight carrying cargo from Karachi to Dacca crashed. One of three was killed in this crash.
  • On Monday 3 August 1953, theDouglas DC-3 registered AP-AAD was operating on a hajj flight, carrying pilgrims fromKarachi toJeddah viaSharjah andBahrain. The leg to Bahrain was to be flown by the first officer from the left-hand seat. Shortly after takeoff the aircraft entered a steep descending turn. The captain took over control but could not recover the aircraft. The Douglas DC-3 struck the ground. One of 25 was killed in this crash. "The accident resulted from the loss of control of the aircraft by the first officer shortly after taking off on a dark night when instrument flying was necessary. This loss of control was due to the inability of the first officer to fly on instruments. The responsibility for the accident is attributed to the captain for failing to supervise the piloting of the aircraft by the first officer."
  • Pakistan International Airlines experienced its first recordedhull loss in 1956: aDouglas DC-3 flew into a mountain on 25 February while on a cargo flight from Gilgit to Rawalpindi in poor weather, killing the three crew members on board.[181]
  • On 1 July 1957, a Douglas DC-3 registered AP-AJS, operating a domestic flight from Chittagong to Dhaka in East Pakistan (now Bangladesh), crashed on a mudflat in the Bay of Bengal, killing all 20 passengers and four crew members on board.[182]
  • On 15 May 1958, aConvair CV-240 with the registration AP-AEH, operating as Flight 205 from Delhi to Karachi, crashed and caught fire moments after it took off from Delhi'sPalam Airport on a moonless night in dusty conditions. The investigation attributed the crash to the captain experiencing anight somatogravic illusion, resulting in the aircraft descending shortly after it became airborne. Four of the six crew members and 21 of the 38 passengers on board were killed; two people on the ground were also killed.[183]
  • On 18 May 1959, a four-month-oldVickers Viscount with the registration AP-AJC was damaged beyond economic repair in a landing accident atRawalpindi. The aircraft ran off the runway into a rainwater channel; there were no fatalities.[184]
  • Three months after the first Viscount crash, the airline lost another on 14 August 1959. The Viscount (registered AP-AJE) crashed atKarachi International Airport during apilot training flight, while attempting anovershoot with two engines inoperative. Two of the three people on board were killed.[185]
  • On 26 March 1965 a Douglas DC-3 registered AP-AAH crashed in mountainous terrain near theLowari Pass on a domestic flight from Peshawar to Chitral, killing the four crew members and 18 of the 22 passengers on board.[186]
The memorial tablet at the crash site in Cairo for those who died on PIA Flight 705 on 20 May 1965
  • Eight weeks later, on 20 May 1965, aBoeing 720 operating asFlight 705 crashed while descending to land on Runway 34 atCairo International Airport, resulting in 121 fatalities.
  • On 8 October 1965 aFokker F27 Friendship, with less than 500 hours' flying time since it was delivered new to the airline earlier in the year, crashed while on a domestic cargo flight from Rawalpindi to Skardu. The aircraft (registered AP-ATT) hit a ridge near the village ofPatian and slid down its side, the remains coming to rest more than 1,000 feet (300 m) below the impact point. The four crew members on board were killed.[187]
  • On 2 February 1966Flight 17, operated by aSikorsky S-61 helicopter, crashed on a scheduled domestic flight inEast Pakistan after the main gearbox failed, killing 23 of the 24 passengers and crew on board.
  • On 6 August 1970, a Fokker F27 Friendship registered AP-ALM, operating a domestic flight from Rawalpindi to Lahore, crashed at high speed a few minutes after taking off from Rawalpindi in stormy weather. All 26 passengers and four crew members on board were killed.[188]
  • On 3 December 1971, a French national's attempt to hijack aBoeing 720B flight from Paris to Karachi was thwarted by French security forces.[39]
  • On 12 December 1971, a Fokker F27 Friendship registered AP-ALX, operating an international flight between Karachi and Zahedan crashed in Pakistan near the Iranian border, killing all 4 people on board.[189]
  • On 8 December 1972, a Fokker F27 Friendship registered AP-AUS, operating a domestic flight between Gilgit and Rawalpindi in rainy weather as Flight 631, crashed in mountainous terrain. There were no survivors among the 22 passengers and four crew members on board.[190]
  • On 20 January 1978, a PIA Fokker F27 registered AP-ALW at Karachi with 22 passengers on board was hijacked by a gunman who asked to be flown to India. The then chairman of PIA, Air Marshal (Retd) Nur Khan boarded the aircraft to negotiate with the hijacker. He received a gunshot wound while trying to disarm the hijacker but still managed to overpower him.[191][192]
  • On 26 November 1979Flight 740 was a Boeing 707-320C that crashed after takeoff fromJeddah International Airport for a flight to Karachi, resulting in 156 fatalities.
  • On 2 March 1981 Flight 326 was hijacked by three gunmen and flown to Kabul. For almost two weeks, more than 100 passengers were held captive on the Boeing 720 until Pakistan released 55 prisoners. One passenger, Pakistani diplomat Tariq Rahim, was murdered during the ordeal.[193][better source needed]
  • On 4 February 1986, a Boeing 747 registered as AP-AYW made a belly landing at Islamabad Airport around 9:00 am. The aircraft was operating Flight 300 from Karachi with 247 passengers and 17 crew members on board. Everyone survived this accident caused by pilot error.[194][195]
  • On 23 October 1986, a Fokker F27 aircraft crashed during approach to Peshawar Airport. Of the 54 passengers and crew on board, 13 were killed in the accident.[196]
  • On 25 August 1989, a Fokker F27 operating asFlight 404 disappeared shortly after taking off fromGilgit Airport. All 54 passengers and crew on board were presumed killed.[197]
Pakistan International AirlinesFlight 268 crash site inKathmandu'sTribhuvan International Airport on 28 September 1992
  • On 28 September 1992Flight 268, anAirbus A300 B4-200 registration AP-BCP, crashed on approach to Kathmandu'sTribhuvan International Airport. All 167 on board were killed.
  • On 27 December 1997, aPakistan Airlines Boeing 747 plane from Karachi to London, crashed when landing at Dubai international airport. It overshot the runway and went through the perimeter wall before coming to rest. No one was killed.[198]
  • On 25 May 1998 a Fokker F27 Friendship operating asFlight 544 was hijacked. All passengers and crew escaped unhurt.
  • On 17 October 2001, Pakistan International Airlines Flight 231, anAirbus A300, fromIslamabad viaPeshawar veered off the side of the runway after the right hand main landing gear collapsed as it touched down. The aircraft skidded and eventually came to rest in sand 50 meters from the runway. The aircraft sustained damage to its right wing structure and right engine, which partly broke off the wing. All 205 crew and passengers (which included high profile American political commentator and talk show hostTucker Carlson and his fatherDick Carlson) evacuated safely.[199][200] However, Tucker Carlson has erroneously claimed that the plane was flying over theArabian Sea when it had a probable explosion in the cargo hold followed by a wing detachment resulting in its crashing into a sand dune inDubai.
  • On 1 March 2004, Pakistan International Airlines Flight 2002,Airbus A300B4-203 registration AP-BBA, burst two tires whilst taking off fromKing Abdulaziz International Airport. Fragments of the tire were ingested by the engines, which caused the engines to catch fire and an aborted takeoff was performed. Due to the fire, substantial damage to the engine and the left wing caused the aircraft to be written off. All 261 passengers and 12 crew survived.[201][202]
  • In March 2005 Pakistan International Airlines experienced several minor accidents. This includes the wrong grease being used for the undercarriages in Pakistan airports leading to small fuselage fires.[203] Poor maintenance in Pakistan had previously led to insufficient fuel in tanks and an engine falling onto the runway at Manchester Airport.[203]
  • On 10 July 2006Flight 688, a Fokker F27 operating from Multan to Lahore and then to Islamabad, crashed in a field[204] after bursting into flames a few minutes aftertakeoff[205] fromMultan International Airport. All 41 passengers and four crew members on board were killed.
  • On 25 September 2010, a PIA Boeing 777-200LR registered AP-BGY, flying fromToronto toKarachi, made an emergency landing atStockholm Arlanda Airport after a phone call was made claiming a passenger on board was armed with explosives. After the plane landed in Stockholm, it was parked at an emergency stand and the suspected passenger was removed from the plane by Swedish authorities. The rest of the passengers were also removed and the empty aircraft was searched. The plane and passengers were allowed to depart Sweden while the suspect was detained in the country for further investigation, but was later released after no evidence was found of the allegation made against him.[206][207][208]
  • On 31 August 2012,ATR 42–500 registration AP-BHJ, operating Flight 653 from Islamabad to Lahore, was landing atAllama Iqbal International Airport when it undershot the runway and came to rest on a grassy area on the right side of Runway 36R. There were no fatalities among the 42 passengers and four crew members. The aircraft was damaged beyond repair and withdrawn from service.[209]
  • On 11 February 2013, aBoeing 737 aircraft registered AP-BEH was operating Flight 259 from Islamabad to Muscat via Sialkot when its port side main landing gear collapsed during landing atMuscat International Airport. There were no fatalities among the 107 passengers and seven crew members on board. The aircraft was damaged beyond repair and withdrawn from service.[210]
  • On 8 June 2014, there wasan attack on Jinnah International Airport. Several aircraft were damaged andwritten off, including a PIA Boeing 747-367, registered as AP-BFV, and a PIA Airbus A310-308, registered as AP-BDZ. In total, there were 36 fatalities, including the 10 attackers.[211][212][213]
  • On 24 June 2014, anAirbus A310-300 registered as AP-BGN was operatingFlight 756 from Riyadh to Peshawar with 178 passengers and 12 crew members on board when it was hit by gunfire during its landing approach atBacha Khan International Airport, Peshawar. The aircraft landed safely, but one passenger was killed and two crew members were injured. The aircraft was damaged but it was later ferried to Karachi for repair.[214]
  • On 7 December 2016,Flight 661, operated by an ATR 42–500 aircraft registered AP-BHO, crashed inHavelian, Pakistan while en route fromChitral to Islamabad, killing all 47 on board.[215]
  • On 22 May 2020,Flight 8303, operated by anAirbus A320, AP-BLD crashed while on final approach toJinnah International Airport, Karachi, arriving from Lahore. According toCAA sources, PIA Airbus A320 from Lahore was about to land in Karachi when it crashed at the Jinnah Garden area nearModel Colony in Malir. CAA sources said that its communication with the plane had been cut off one minute prior to the landing. The pilots attempted an unstabilised landing which resulted in a belly landing as the landing gear was not lowered due to high workload in the cockpit. This badly damaged both the engines which suffered from oil leaks due to the heavy scraping on the runway. The pilots then tried to perform a go-around attempting to make a second approach, they requested to turn left for a direct route to the runway as they were losing altitude. The pilots then declared mayday reporting they had lost both engines (both engines had flamed out due to damage). Soon after, the aircraft lost altitude and crashed into flames in the Model Colony residential area at about 14:40 local time. A ground observer reported that the aircraft suddenly became silent in its final seconds of flight.[216][217][83] 99 people were on board; two passengers survived while 97 on board, including eight crew members, were killed. Additional casualties on the ground were one fatality and seven injured.[82]
  • On 18 January 2025, the captain and first officer of flight PK150 from Dammam to Multan was grounded for landing the plane at the wrong runway. The flight was initially diverted to Lahore Airport due to bad weather condition and heavy fog in Multan.[218]
  • On 13 March 2025, Flight 306, an Airbus A320 flying from Karachi to Lahore, landed at Lahore with one tire missing in its main landing gear. The missing tire was found atJinnah International Airport where the aircraft departed from.[219]

See also

[edit]

References

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Bibliography

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