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Orange (India)

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Orange Business Services India
Company typeSubsidiary
IndustryTechnology consulting
Technology services
Information and Communication Technology
Founded14 February 2000; 25 years ago (2000-02-14)
ParentOrange Business Services
WebsiteOrange India

TheOrange brand inIndia, through a complicated set of mergers and divisions,[1][2] was acquired and eventually retained byOrange S.A.;[3] and currently operates asOrange Business Services India (OBS India).

Currently, it has a network with 14points of presence (PoP) in the country and has offices in eight locations.[4] India houses one of the OBS's four major global service centres inGurugram.

History

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Background of Global ownership of Orange : Before 2000

[edit]
Further information:Orange (UK) § History,Orange SA § History, andOrange Business Services § History

OBS India traces its presence in India to 1969, whenSITA, (Societe Internationale de Telecommunications Aeronautiques), was created to meet the need of the airline industry.

The inception of Orange brand was in 1990 inUnited Kingdom with the formation of "Microtel Communications Ltd "[5] – a consortium initially formed byPactel Corporation (American),British Aerospace,Millicom andMatra (French);[6] and later, to be wholly owned by BAe.[7] In July 1991, the Hong Kong–based conglomerate –Hutchison Whampoa through astock swap deal with BAe, acquired a controlling stake of 65% in Microtel, who by then had won a license to develop aPersonal communications network (PCN) in United Kingdom.[6][7]

Subsequently, Hutchison renamed Microtel to Orange Personal Communications Services Ltd and on 28 April 1994, 'Orange' brand was launched in the UK mobile phone market . Aholding company structure was adopted in 1995 with the establishment of Orange plc. In April 1996, Orange went public and floated on theLondon Stock Exchange andNASDAQ,[8] majority owned by Hutchison (48.22%),[9][10] followed by BAe (21.1%).[8] In June 1996, it became the youngest company to enter theFTSE 100, valued at £2.4 billion. And by July 1997 Orange had gained one million customers.

The stint as a public company came to an end in October 1999, when it was acquired for US$33 Billion by the German conglomerate –Mannesmann AG.[11][12]The Mannesmann's acquisition of Orange triggeredVodafone to make ahostile takeover bid for the German company. Shortly thereafter, in February 2000, Vodafone acquired Mannesmann for US$183 Billion and, decides to divest Orange as theEU regulations wouldn't allow it to hold two mobile licences.[13]France Télécom in May 2000, announced the acquisition of the global operations of Orange from Vodafone for US$37 Billion and the transaction was completed in August 2000.[14][15][16]

Launch of 'Orange' brand in India and its exit : 2000–2006

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On 14 February 2000, Hutchison Max – an Indian telecom joint venture majority owned byHong Kong–basedHutchison Whampoa introduced the brand in the country, through the rebranding of its existingMumbaitelecom circleCell phone service – 'Max Touch', to 'Orange'.[2][17] Shortly, issues arose concerning the ownership of the 'Orange' brand in India, when France Telecom who in May 2000 purchased the worldwide rights for the brand fromVodafone made an offer to pick up a significant stake in Hutchison's India operations, in order to own the brand in India. Hutchison turned down the offer, as it had retained the rights over the brand in India through an earlier agreement, but ended up paying royalty to France Telecom.Hutchison Essar ended use of the brand in January 2006.[2][18]

Orange[19] returned to the country in July 2007, as Orange Business Services India, when France Telecom acquired the enterprise network services andmanaged services business of GTL Ltd.[20][21] Since then, OBS India has grown to become one of the country's major data connectivity providers.

France Telecom had earlier entered into a joint venture[22][23] withBPL Mobile(nowLoop) – a rival of Hutchinson Max in Mumbai mobile market; but sold its entire 26% stake in JV in December 2004. Thus, it completely exited from its Indian operations,[24] because of dual brand visibility – competing against its own brand Orange, a business run by Hutchison.

Evolution of OBS and return of Orange to India: From 2006

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In January 2006, Hutchison Essar(earlier Hutchison Max)[25] ended using Orange brand for its Mumbai operations and started usingHutch brand,[26] which was later acquired by Vodafone in 2007.

With the strategic ambition to become anintegrated player in managed data networks and IP-based communication and hosting for globalenterprises, France Telecom on 1 June 2006 announced the consolidation of the group's business services operations[19][27] and rebranded its existing operations of Equant[28][29][30] andWanadoo to a new entity – 'Orange Business Services' (informally, OBS).[31][32] The rebranding exercise created France Telecom SA's global brand for mobile telephony, as well as all broadband and business connectivity services – 'Orange'.[32]

In July 2007, the brand 'Orange' returned to India as Orange Business Services India, when France Telecom acquired the enterprise network services and managed services business ofNavi Mumbai–based network services company,GTL Ltd.[20][21] Through the acquired business, France Telecom received the International and National Long distance license (ILD NLD) in India, that enabled OBS India to provide full range of network and related services to enterprises in India.[33]

In March 2008, it was reported thatReliance Communications was in advanced talks with France Telecom to bring the Orange brand back to Indian cellular market.[34] However, France Telecom denied any such deal and termed it as market speculation. In 2009, it was reported that Orange may apply for MTNL 3G (Jadoo) franchise deal. FT again discarded this report and commented that they would not like to limit themselves in Delhi & Mumbai.

In 2010, OBS India opened two offices in India –New Delhi andGurugram, and ever since, it has grown to nine locations, addingBangalore,Chennai,Hyderabad,Kolkata,Pune,Mumbai andGandhinagar. It directly employs over 2000 employees. As of June 2012, it has a network with 13point of presence (PoP) in the country.[35][36]

India houses one of the OBS's four major global service centres in Gurugram.[33]

Organisation and operations

[edit]

OBS India traces its presence in India to 1969, whenSITA, (Societe Internationale de Telecommunications Aeronautiques), was created to meet the need of the airline industry. It operates in eight locations and employs over 2,000 employees. The locations are – Gurgaon, New Delhi, Kolkata, Mumbai, Chennai, Bangalore, Hyderabad,Gandhinagar and Pune.[35]

The major global service center is located in Gurgaon.

Case studies

[edit]

The complex merger operations that led to ownership of Orange by France Telecom and its subsequent branding is a subject for numerous managementcase studies on topics likestrategic management,[2][18][37]brand management,[1][2][18][38]PEST analysis,[1] financing methods ofmerger and acquisitions[37] andleveraged buyouts.[37]

See also

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References

[edit]
  1. ^abc"Management Case Study – Orange Romania". Coursework. Retrieved9 June 2012.
  2. ^abcde"The Story of the Cellular Phone Brand Orange and how legal system affects branding (Case Code: BSTR002)". icmrindia.org. Retrieved9 June 2012.
  3. ^"Orange SA History". hoovers.com. Retrieved9 June 2012.
  4. ^Orange Business Services in Indiawww.orange-business.com
  5. ^"Orange SA profile". ide.go.jp. 20 November 2000. Retrieved9 June 2012.
  6. ^ab"History of Cellular services". licensing.ofcom.org.uk. Archived fromthe original on 5 February 2013. Retrieved9 June 2012.
  7. ^ab"The Facts : 2004"(PDF). na.baesystems.com. p. 107. Archived fromthe original(PDF) on 25 January 2007. Retrieved9 June 2012.
  8. ^ab"BAe's record-breaking sterling Eurobond issue"(PDF). 22 June 1999. Archived fromthe original(PDF) on 7 May 2013. Retrieved9 June 2012.
  9. ^"Hutchison Whampoa Releases Annual Results 1996". 26 March 1996. Archived fromthe original on 8 July 2017. Retrieved9 June 2012.
  10. ^"Telecommunications – Hutchison Whampoa". 1996. Retrieved9 June 2012.
  11. ^"Mannesmann to buy UK cellular firm; Vodafone, Hutchinson likely to react". CNN. 21 October 1999. Retrieved9 June 2012.
  12. ^"Mannesman to buy Orange for $33bn".The New York Times. 21 October 1999. Retrieved26 December 2008.
  13. ^"Vodafone seals Mannesmann merger". BBC. 11 February 2000. Retrieved26 December 2008.
  14. ^"Orange's bright future". BBC. 8 January 2001. Retrieved9 June 2012.
  15. ^"France Telecom buys Orange for $37 bn". Financial Express. 30 May 2000. Retrieved9 June 2012.
  16. ^"France Telecom clinches Orange deal". BBC. 30 May 2000. Retrieved9 June 2012.
  17. ^"Hutchison launches Orange brand".The Hindu. 8 February 2000. Archived fromthe original on 25 January 2013. Retrieved9 June 2012.
  18. ^abc"International Journal for Business, Strategy & Management : Rebranding to Branding : A Semiotical Journey"(PDF). 18 March 2008. Retrieved9 June 2012. by Prof. Priyanshu Jain Asst. Prof. (Marketing), Institute of Marketing and Management
  19. ^ab"Orange Business Services History". hoovers.com. Retrieved9 June 2012.
  20. ^ab"France Telecom eyes Indian GTL's IT unit - paper". reuters.com. 13 July 2007. Retrieved2 September 2023.
  21. ^ab"Press release : Orange Business Services acquires GTL's IT services Business"(PDF). Retrieved9 June 2012.[permanent dead link]
  22. ^"France Tele to lap up Orange in Oct".Economic Times. 26 September 2003. Archived fromthe original on 4 January 2013. Retrieved9 June 2012.
  23. ^"France Tele to transfer entire stake in BPL Mobile". 2 December 2001. Retrieved9 June 2012.
  24. ^"France Telecom exits BPL, Essar buys 9.9%". 4 December 2004. Retrieved9 June 2012.
  25. ^"Hutchison Max renamed Hutchison Essar". licensing.ofcom.org.uk. 30 August 2005. Retrieved9 June 2012.
  26. ^"Hutch may replace Orange as brand name". 28 September 2005. Archived fromthe original on 4 January 2013. Retrieved9 June 2012.
  27. ^"Bloomberg Business week – Company Overview of Orange SA". Archived fromthe original on 16 January 2011. Retrieved9 June 2012.
  28. ^"Equant N.V. History". fundinguniverse.com. Retrieved9 June 2012.
  29. ^"France Telecom takes over Equant". BBC. 20 November 2000. Retrieved9 June 2012.
  30. ^"France Telecom, Equant Sign Multi-Billion Dollar Deal". 20 November 2000. Retrieved9 June 2012.
  31. ^"LinkedIn – Orange Business Services profile". LinkedIn. Retrieved9 June 2012.
  32. ^ab"Branded – Orange". 1 August 2005. Retrieved9 June 2012. by Michelle Donegan
  33. ^ab"Orange Business Services – India office locations". Orange SA. Retrieved9 June 2012.
  34. ^"Orange to ride RCom in second coming".Business Standard India. 18 March 2008. Retrieved9 June 2012.
  35. ^abGarg, Swati (9 March 2011)."Q&A: Bala Mahadevan, Orange Business Services".Business Standard India. SA. Retrieved9 June 2012. SMEs will take to cloud before big companies
  36. ^"Bala Mahadevan: CEO, Orange Business Services". 14 March 2012. Retrieved9 June 2012.
  37. ^abc"Case study : The Acquisition of France Telecom S.A and Orange Plc". Retrieved9 June 2012.
  38. ^"Superbrands case studies: Orange". Retrieved9 June 2012.
Subsidiaries
Shareholdings
Products and services
Corporatedirectors
Stéphane Richard (Chairman and CEO)
Controversies
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