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Oneworld

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From Wikipedia, the free encyclopedia
Airline alliance headquartered in Fort Worth, Texas, United States
This article is about the airline alliance. For other uses, seeOneworld (disambiguation).

Oneworld
Launch date1 February 1999; 26 years ago (1999-02-01)
Full members15
Non-voting members15 affiliates
Pending members1
Destination airports1,043
Destination countries170
Annual passengers (M)490[1]
Fleet size3,296[1]
HeadquartersFort Worth, Texas, U.S
Management
Alliance sloganTravel Bright[2]
Websitewww.oneworld.comEdit this at Wikidata

Oneworld (CRS:*O, stylised asoneworld) is a globalairline alliance consisting of 15 member airlines. It was founded on 1 February 1999. The alliance's stated objective is to be the first choice airline alliance for the world's frequent international travellers. Its headquarters have been located inFort Worth, Texas, since December 2022.

The alliance's current membership consists ofAlaska Airlines,American Airlines,British Airways,Cathay Pacific,Fiji Airways,Finnair,Iberia,Japan Airlines,Malaysia Airlines,Oman Air,Qantas,Qatar Airways,Royal Air Maroc,Royal Jordanian andSriLankan Airlines.

As of March 2020,[update] its member airlines collectively operate a fleet of 3,296 aircraft, serve about 1,000 airports in 170 countries, carrying over 490 million passengers per year on 13,000 plus daily departures. It is the third-largest global airline alliance in terms of passengers carried, behindSkyTeam (676 million in 2019)[3] andStar Alliance (762 million in 2019).[4]

Management

[edit]

Oneworld announced the formation of a central alliance team, the Oneworld Management Company (OMC), in February 2000, to mark the alliance's first anniversary. The OMC was established May 2000 inVancouver, British Columbia, Canada (see§ Headquarters below). It acts as the alliance's central secretariat, with responsibility for driving future growth and the launch of new customer services and benefits.

The OMC was first led by managing partner Peter Buecking, previously director of sales and marketing atCathay Pacific; followed by John McCulloch, previously the alliance's vice-president for marketing. Bruce Ashby, who previously held roles of CEO ofSaudi Arabia'sSAMA Airlines, CEO of India'sIndiGo, and executive vice-president forUS Airways, became CEO in December 2011. Rob Gurney succeeded Ashby as CEO in October 2016.[5]

Reporting to the CEO are vice-presidents for commercial; membership and customer experience; and corporate communications, a chief financial officer and an IT director.[6][7][8]

The CEO reports to the Oneworld Governing Board, which is made up of thechief executives of each of the member airlines. The Governing Board meets regularly to set strategic direction and review progress. Chairmanship of the board rotates among the alliance members' chief executives.Qatar Airways CEOAkbar Al Baker succeededQantas CEO as chairman in May 2021.[9]

Headquarters

[edit]

In 2011, the alliance headquarters relocated fromVancouver, British Columbia, Canada, toPark Avenue inNew York City, New York, United States, sharing premises with the local offices of a number of Oneworld member airlines includingAmerican Airlines,British Airways,Cathay Pacific,Finnair,Japan Airlines andQantas.[10]

The headquarters of the Oneworld alliance moved toFort Worth, Texas, USA, whereAmerican Airlines—one of its member airlines—is headquartered, in December 2022.[11]

History

[edit]

New global alliance

[edit]
Cathay Pacific is one of the alliance's founding members.

Oneworld was unveiled by its founding members,American Airlines,British Airways,Canadian Airlines,Cathay Pacific andQantas at a press conference inLondon, United Kingdom, on 21 September 1998. Oneworld was officially launched and became operational on 1 February 1999.

The alliance outlined itsservices and benefits as including:

  • Smoother transfers for passengers travelling across all member airlines
  • Greater support to passengers regardless of which member airline they are travelling with
  • Greater range ofround-the-world products
  • Enhanced co‑operation in the member airlines'frequent-flyer programmes to provide more rewards
  • Wider recognition and access to moreairport lounges.
  • Morecodeshare agreements and connecting flights between member airlines

Ahead of the official launch, the alliance embarked on an extensive employee communications and training programme, involving virtually all of the 220,000 staff employed by the five-member airlines, to ensure they could deliver what the alliance brand promised.

At its launch in 1999, Oneworld's member airlines and their affiliates served 648 destinations in 139 countries and carried 181 million passengers with a fleet of 1,577 aircraft.[12][13][14]

First additional members

[edit]
Finnair became Oneworld's first recruit following the alliance's foundation.

Finnair,Finland's largest airline andflag carrier, was the alliance's first new recruit on 9 December 1998.[15] The alliance welcomedIberia, Spain's flag carrier, as its second recruit on 15 February 1999.[16] Both airlines, together with Iberia's franchisee,Iberia Regional Air Nostrum, joined the alliance on 1 September 1999, adding more than 50 destinations to the Oneworld network.[17]

On 19 May 1999,LAN Chile became a member-elect, the alliance's first representative from Latin America. LanChile's two subsidiaries,LAN Express andLAN Perú, would also join the alliance.[18] Irish flag carrierAer Lingus was formally elected on board and confirmed as the ninth member of the alliance on 2 December 1999.[19] As LanChile and Aer Lingus joined on 1 June 2000, Canadian Airlines left the alliance, following the airline's purchase byAir Canada, a member of the rivalStar Alliance.[20]

Swiss International Air Lines (Swiss) accepted an invitation to join Oneworld in September 2003, after signing amemorandum of understanding (MOU) on 23 September 2003 to establish a wide-ranging commercial agreement with British Airways.[21][22] However, Swiss later decided not to proceed with key elements of its agreement with British Airways and was therefore released from its commitment to join Oneworld;[23][24] it was taken over byLufthansa in 2005 and joinedStar Alliance in 2006.

2005–2006: The first big expansion drive

[edit]
Royal JordanianAirbus A319 in Oneworld livery

The mid 2000s saw Oneworld undertake one of the biggest expansions in its history.Hungarian flag carrierMalév signed an MOU in May 2005 as a precursor to a formal invitation to join, extended in November 2005.[25] On 17 October 2005, the alliance signed as a member-electRoyal Jordanian, the first airline from theMiddle East to accept an invitation to join any global airline alliance.[26]

Japan Airlines, thenAsia's largest airline group, applied to join the alliance on 25 October 2005.[27] JAL and Oneworld exchanged an MOU on 8 February 2006, setting out a framework for the remaining steps to be taken before the airline could be formally invited to join. On 5 June 2006, JAL accepted a formal letter of invitation to join the alliance, along with five members of the JAL Group as affiliate members, includingJ-Air,JAL Express,JALways,Japan Asia Airways andJapan Transocean Air.[28][29]

Japan AirlinesAirbus A350-900 and aBoeing 777-300ER in Oneworld livery

All three of these airline groups — Japan Airlines, Malév and Royal Jordanian — joined as full members and started offering the alliance's full range of services and benefits on 1 April 2007, along with, as Oneworld affiliate members, Japan Airlines' subsidiaries J‑Air, JAL Express, JALways, Japan Asia Airways and Japan Transocean Air, and LAN's subsidiaries LAN Argentina and LAN Ecuador. They expanded the Oneworld network to almost 700 airports in nearly 150 countries served by 9,000 daily departures, carrying around 315 million passengers per year with a fleet of almost 2,500 aircraft, with top-tier frequent flyers able to access 400airport lounges worldwide.[30]

On the same day, Aer Lingus voluntarily exited the alliance due to a fundamental change to its business strategy. The Irish carrier was repositioning itself as a low fares point-to-point carrier, while Oneworld's focus was on the multisector, premium, frequent international travellers' market. Although no longer a Oneworld member, Aer Lingus maintained frequent-flyer programme partnerships with some of the alliance members and continued to participate in the alliance's Global Explorerround-the-world fare product.[31][32]

In February 2012, Malév suspended all services indefinitely, citing financial difficulties.[33] Its participation in Oneworld ended when the airline was wound up in the following weeks.

Tenth anniversary (February 2009)

[edit]
A round blue orb with the text "10 years" printed behind the word Oneworld as a watermark
Oneworld 10th Anniversary logo
An American Airlines Boeing 777-200ER in new standard Oneworld livery
American AirlinesBoeing 777-200ER in the new standard Oneworld livery

In February 2009, Oneworld celebrated its tenth anniversary with its ten member airlines—American Airlines, British Airways, Cathay Pacific, Finnair, Iberia Airlines, Japan Airlines, LAN, Malév,Qantas, and Royal Jordanian.

In the past decade, membership had doubled from an initial five members to ten members; its member airlines carried a total of 2.5 billion passengers and generated almost $500billion, €450 million in revenue from passenger activities. Alliance fares and sales products generated $5 billion, €2.5 billion in revenue alone, with two-thirds or almost $3 billion, €1.5 billion would not have been generated if the alliance did not exist.[34][35] As part of the celebration and to increase awareness of the 10‑member alliance, all the alliance member airlines decorated a proportion of their aircraft fleets in a new standard Oneworld livery—around 40 aircraft in total, mainly types that fly on international routes. The alliance also unveiled a special version of its logo, featuring the text "10 years" printed behind the wordOneworld as a watermark on its purple orb.

2009–2011: New recruits and expansion

[edit]
S7 Airlines (Globus Airlines)Boeing 737-800 in Oneworld livery

On 26 May 2009, Russian airlineS7 Airlines was unanimously elected to the alliance. It became a full member on 15 November 2010, adding to Oneworld one of the most extensive networks covering Russia and theCommonwealth of Independent States (CIS). It expanded the Oneworld network to another 54 cities, 35 of them in Russia. The airline's subsidiaryGlobus Airlines joined Oneworld at the same time as an affiliate member.[36]

On 10 November 2009, Oneworld welcomedMexicana and its subsidiaries,MexicanaClick andMexicanaLink, after the airline accepted a formal invitation to join the alliance on 9 April 2008. Mexicana and its affiliates added 26 destinations to the alliance map.[37] Mexicana was a former member of Star Alliance, leaving the group in March 2004 when it terminated its codeshare agreement withUnited Airlines and opted for bilateral agreements with Oneworld members American Airlines and Iberia.[38][39] On 2 August 2010, Mexicana filed for insolvency proceedings in Mexico and bankruptcy protection in the United States with its financial situation deteriorating. The airline suspended all operations from 28 August 2010.[40][41] With the group under Mexican court protection, it has remained an inactive member of Oneworld since then.

Malaysia AirlinesAirbus A330-300 in Oneworld livery

On 23 February 2010, India'sKingfisher Airlines took its first step to joining Oneworld with its chairmanVijay Mallya and chief executives from the alliance's existing member airlines signing a memorandum of understanding, subject to Indian regulatory approval. The airline gained approval to join the alliance from the India's Ministry of Civil Aviation and started participating in the alliance's Global Explorer round-the-world fare product. However, on 3 February 2012, just a week before it was due to join the alliance, Kingfisher Airlines' entry was put on hold to give it more time to strengthen its financial position.[42] Kingfisher Airlines suspended operations on 20 October 2012 and finally ceased operations in February 2013.[43]

On 26 July 2010,Air Berlin, at that time Germany's second-largest airline, accepted an invitation to join Oneworld[44] and joined the alliance on 20 March 2012.[45]

On 6 June 2011,Malaysia Airlines became a new member designate on the sidelines of the IATA World Air Transport Summit in Singapore.[46][47] Malaysia Airlines became a part of Oneworld on 1 February 2013.[48]

2012–2021: The second big expansion

[edit]
SriLankan AirlinesAirbus A330-200 in Oneworld livery

On 11 June 2012,SriLankan Airlines became Oneworld's latest member-elect, on the sidelines of the IATA World Air Transport Summit inBeijing.Cathay Pacific was SriLankan Airlines' sponsor through its alliance implementation programme.[49] Its membership implementation was expected to take around 18 months. On 1 May 2014, SriLankan Airlines became a full member of the alliance, making it the first airline in theIndian subcontinent to join any alliance.

ABoeing 777-300ER ofQatar Airways in 2014 – the first among the "Big Three" carriers in the Persian Gulf to sign for any global airline alliance

On 8 October 2012,Qatar Airways became a member-elect of Oneworld. Qatar Airways was one of the fastest growing airlines worldwide—adding 15 destinations in 2012 alone—and one of the most highly regarded, having been named Airline of the Year by theSkytrax independent airline quality ratings agency in both 2011 and 2012. The agreement to join was widely reported in the media as a coup for Oneworld, with Qatar Airways the first among the "Big Three" carriers in thePersian Gulf to sign for any global airline alliance.[50] The airline joined the alliance on 30 October 2013.

On 14 February 2013, American Airlines began plans to merge withUS Airways.[51] Following U.S.Federal Aviation Administration approval, the merger was completed on 9 December 2013. US Airways left Star Alliance on 30 March 2014, and joined Oneworld as an affiliate member the following day.[52]

On 7 March 2013,LATAM Airlines Group chose Oneworld as its alliance and announced that LAN subsidiaryLAN Colombia plusTAM Airlines and its subsidiaryTAM Paraguay would join Oneworld.[53] LAN Colombia joined the alliance on 1 October 2013.

On 31 March 2014, TAM Airlines andUS Airways joined Oneworld after leaving Star Alliance on 30 March 2014.[54]

On 15 August 2017,Air Berlin filed for insolvency after Abu Dhabi-basedEtihad Airways stopped funding the airline. Air Berlin subsequently left Oneworld upon entering administration and ceasing operations on 28 October 2017.

On 1 June 2018, Oneworld introduced Oneworld Connect, a membership platform similar to Star Alliance's "Connecting Partners", withFiji Airways as the first member effective from 5 December onwards.[55][56][57] The airline's membership was upgraded to full membership from 1 April 2025.[58]

On 5 December 2018, Oneworld announcedRoyal Air Maroc as a member-elect, and the airline joined the alliance on 1 April 2020, extending the alliance's network into Africa.[59][60]

On 26 September 2019,SkyTeam memberDelta Air Lines announced its plans to buy 20% of LATAM for US$1.9 billion. On 1 January 2024, it was announced that Delta's acquisition of its 20% stake in LATAM was completed. LATAM Airlines Group announced that it would leave Oneworld on 1 May 2020, but the fate of Qatar Airways' 10% stake in LATAM is currently unannounced.[61][62][63]

Alaska AirlinesBoeing 737-900 in Oneworld livery

On 31 March 2021,Alaska Airlines and its affiliatesAlaska Horizon andAlaska SkyWest joined the alliance as member and member affiliates, respectively.[64]

2021–present: The third major expansion

[edit]

On April 2022, following the2022 Russian invasion of Ukraine,S7 Airlines was suspended from Oneworld.[65]

On 20 June 2022,Oman Air and Oneworld signed amemorandum of understanding for Oman Air to join the alliance during IATA General Meeting in Doha. Qatar Airways acted as Oman's sponsor.[66] Oman Air joined the alliance on 30 June 2025.[67]

In September 2022,RwandAir's intentions in joining Oneworld, with a sponsorship fromQatar Airways, were announced.[68] This would make RwandAir the third airline to enter an airline alliance in East Africa, afterEthiopian Airlines (Star Alliance) andKenya Airways (SkyTeam), and second African airline afterRoyal Air Maroc to join Oneworld.

In August 2023, the CEO ofMIAT Mongolian Airlines Munkhtamir Batbayar revealed in an interview the airline's intent to join as a Oneworld Connect member, the second after Fiji Airways.[69][70] It already has extensive codesharing with some Oneworld members, for example, Cathay Pacific since 2017[71][72] and JAL since 2020.[73]

On 3 December 2023, theAlaska Air Group announced it planned to acquireHawaiian Airlines for US$1.9 billion. The deal, which closed on 18 September 2024, retains both Alaska Airlines and Hawaiian Airlines as separate brands. Under the deal, Hawaiian Airlines will become a Oneworld member and the two airlines will operate a combined frequent flyer program.[74][75]

On 16 September 2024,Starlux Airlines announced that it plans to apply to join the Oneworld alliance by the end of 2025.[76]

Subsidiaries and franchises

[edit]

Besides its full member airlines, Oneworld has affiliate member of regional airlines, that are either owned by or have strong commercial links with the alliance's full members. For customers, they further extend the network the alliance can offer. In governance terms, these affiliates are represented in Oneworld affairs by their parent airline.

Air Liberté ceased to be an affiliate member of Oneworld when the French airline was sold by British Airways to French investment group Taitbout with the UK carrier explaining that it had been unable to receive adequate returns on its investment in the business.[77]Kenya-basedRegional Air joined the alliance on 1 July 2001, following its franchising agreement with British Airways.[78]British Airways terminated its franchise agreement with Regional Air when the African carrier suspended flights in mid April 2005, ending its affiliate membership of Oneworld.[79]TWA'sregional carriers, which operated under theTrans World Express brand, became Oneworld affiliate members, as their name changed toAmericanConnection on 2 December 2001, following TWA's acquisition by American Airlines. Three airlines operated under the AmericanConnection brand at that time:Chautauqua Airlines,Corporate Airlines, andTrans States Airlines.[80]

The alliance further strengthened its network inLatin America when LAN's two subsidiaries,LAN Argentina andLAN Ecuador, became the alliance's newest affiliate members. LAN Argentina launched passenger and cargo services in June 2005 from its home base inBuenos Aires, while LAN Ecuador launched its services in April 2003 from its home base inGuayaquil. Both airlines officially joined their sister airlines and offer alliance's services and benefits on 1 April 2007.[81][82]

Conversely, on 5 March 2007, the alliance ended its relationship with affiliate member and British Airways subsidiary,BA Connect. BA Connect's UK regional operations were sold toFlybe on 3 November 2006, in return for a 15% stake in the latter. Approximately 50 UK regional routes are affected by the sale; however,Belfast andSouthampton would remain linked to the alliance network through other British Airways and alliance members. BA Connect's operations from London City Airport and betweenManchester and New York were retained and operated by another British Airways subsidiary,BA CityFlyer, and the airline itself, respectively.[83][84]

The alliance ended its relationship with affiliate member and British Airways franchiseeBMED on 27 October 2007, following the purchase of the airline by one of British Airways' UK rivals,BMI.[85][86] Four days later, Oneworld welcomed its latest affiliate member and Cathay Pacific wholly owned subsidiaryDragonair to the alliance on 1 November 2007 – rebranded Cathay Dragon in 2016, it was consolidated into Cathay Pacific on 21 October 2020. Dragonair had the biggest network into mainland China for a non-mainland based carrier, with about 400 departures a week.[87]

In 2008, the alliance lost another two affiliate members as British Airways continued the strategy of reducing its UK franchises. The first franchisee,GB Airways, exited the alliance on 30 March 2008, following its purchase byEasyJet. British Airways intended to start services from London Heathrow toFaro, Portugal, andMálaga, Spain, and from London Gatwick to Faro,Gibraltar,Ibiza, Málaga,Palma, andTunis, which were operated under the franchise.[88][89] The alliance bid farewell to one of its affiliate memberJapan Asia Airways on 31 March 2008, following the airline's consolidation into its parent, Japan Airlines.[90] The second British Airways franchisee,Loganair, left the alliance on 25 October 2008, following the ending of its franchise agreement with the airline. A separate agreement forcodesharing on some Loganair services replaced the previous franchise, for British Airways passengers connecting throughAberdeen,Edinburgh andGlasgow.[89][91]

Member airlines

[edit]
American Airlines,British Airways,Canadian Airlines (now defunct),Cathay Pacific, andQantas are the five founding members of the alliance.

Full members and their affiliates

[edit]
Member airline[92]JoinedMember affiliates[93]
United StatesAlaska Airlines31 March 2021United StatesHorizon Air
United StatesSkyWest Airlines[B]
United StatesAmerican Airlines[A]1 February 1999United StatesAmerican Eagle[C]
United KingdomBritish Airways[A]1 February 1999United KingdomBA CityFlyer
United KingdomBA EuroFlyer
Hong KongCathay Pacific[A]1 February 1999
FijiFiji Airways1 April 2025FijiFiji Link
FinlandFinnair1 September 1999FinlandNordic Regional Airlines[D]
SpainIberia1 September 1999SpainIberia Express
SpainIberia Regional[E]
JapanJapan Airlines1 April 2007JapanHokkaido Air System
JapanJ-Air
JapanJapan Air Commuter
JapanJapan Transocean Air
MalaysiaMalaysia Airlines1 February 2013
OmanOman Air30 June 2025
AustraliaQantas[A]1 February 1999New ZealandJetconnect[F]
AustraliaQantasLink[G]
QatarQatar Airways30 October 2013
MoroccoRoyal Air Maroc1 April 2020MoroccoRoyal Air Maroc Express
JordanRoyal Jordanian1 April 2007
Sri LankaSriLankan Airlines1 May 2014

A Founding member.[12]
B On routes operated on behalf of Alaska Airlines as Alaska SkyWest only.
C American Eagle flights are operated byEnvoy Air,Piedmont Airlines,PSA Airlines,Republic Airways andSkyWest Airlines.
D On routes operated on behalf of Finnair only.
E Iberia Regional flights are operated byAir Nostrum.
F Pilots and cabin crew operate services for Qantas.
G QantasLink flights are operated byAlliance Airlines,Eastern Australia Airlines,National Jet Systems,Network Aviation andSunstate Airlines.

Future members and their affiliates

[edit]
Future member(s)JoiningFuture member affiliates
United StatesHawaiian Airlines[94]22 April 2026[95]

Suspended members and member affiliates

[edit]
Suspended member airlineJoinedSuspendedMember affiliatesRemarks
S7 Airlines15 November 201019 April 2022[96]Globus AirlinesDue toRussian invasion of Ukraine.

Former members and member affiliates

[edit]
Former member airlineJoinedExitedMember affiliatesRemarks
Republic of IrelandAer Lingus1 June 200031 March 2007Left the alliance in 2007 due to a business restructure.
GermanyAir Berlin20 March 201228 October 2017SwitzerlandBelair
AustriaNiki
Ceased operations on 28 October 2017.[97]
CanadaCanadian Airlines[A]1 February 19991 June 2000CanadaCalm Air
CanadaCanadian North
CanadaCanadian Regional Airlines
CanadaInter-Canadien
Founding member; acquired byAir Canada, aStar Alliance member.[12][98]
ChileLATAM Airlines1 June 20001 May 2020ArgentinaLATAM Argentina
BrazilLATAM Brasil
ColombiaLATAM Colombia
EcuadorLATAM Ecuador
ChileLATAM Express
PeruLATAM Perú
Left the alliance due to 20% stake acquired byDelta Air Lines, aSkyTeam member.[99]
HungaryMalév29 March 20073 February 2012Ceased operations on 3 February 2012 after suffering financial collapse.
MexicoMexicana10 November 200928 August 2010MexicoMexicanaClick
MexicoMexicanaLink
Suspended operations indefinitely on 28 August 2010 due to financial collapse. It was listed as an inactive member on the Oneworld website; however, as of 2017, this reference has been removed from the website.[100]

A Founding member.[12]

Former member affiliates of current member airlines

[edit]
Former member affiliateJoinedExitedMember affiliate of
FranceAir Liberté[A]19992000British Airways
AustraliaAirconnex20012004Qantas
United StatesAmerican Connection[A][B]20012014American Airlines
United StatesAmerican Airlines Shuttle[A]20152021American Airlines
United KingdomBA Connect[A]19992007British Airways
United KingdomBritish Asia Airways19992001British Airways
United KingdomBritish Mediterranean Airways[A]19992007British Airways
United KingdomBritish Airways Limited[101]20122015British Airways
Hong KongCathay Dragon[C]20072020Cathay Pacific
South AfricaComair19992022British Airways
GermanyDeutsche BA[A]19992008British Airways
United KingdomGB Airways[A]19992008British Airways
RussiaGlobus Airlines[102]20102019S7 Airlines
JapanJAL Express20072014Japan Airlines
JapanJALways20102014Japan Airlines
JapanJapan Asia Airways20082014Japan Airlines
United KingdomLoganair[A]19992008British Airways
Sri LankaMihin Lanka[D]20142016SriLankan Airlines
FranceOpenSkies20082018British Airways
New ZealandQantas New Zealand20002001Qantas
KenyaRegional Air20012005British Airways
AustraliaSouthern Australia Airlines[A]19992002Qantas
DenmarkSun-Air[A]19992025British Airways
United StatesUS Airways[E]20142015American Airlines
United StatesUS Airways Express[F]20142015American Airlines
United StatesUS Airways Shuttle20142015American Airlines

A Founding member affiliate
B American Connection flights were operated byChautauqua Airlines,RegionsAir andTrans States Airlines
C Merged withCathay Pacific on 21 October 2020
D Merged withSriLankan Airlines on 31 October 2016
E Merged withAmerican Airlines on 17 October 2015
F US Airways Express flights were operated byAir Wisconsin,Mesa Airlines,Piedmont Airlines,PSA Airlines,Republic Airways andSkyWest Airlines

Internal hostilities

[edit]

The Oneworld alliance has been home to numerous conflicts between member airlines.

As of 2024, all cases of tension between Oneworld airlines have involvedQatar Airways as one of the parties in the dispute.

Qatar Airways vs American Airlines (2017–2020)

[edit]

Hostilities between American Airlines and Qatar Airways stemmed from allegations by American and other U.S. carriers that Qatar Airways, along with other Middle Eastern airlines, received excessive governmentsubsidies, creating unfair competition.[103]

These claims, part of a broader dispute known as the "Gulf Carrier Dispute", centered on accusations that subsidies allowed Qatar Airways to expand aggressively into U.S. markets, threatening domestic airlines.[103]

Tensions escalated in 2017 when American Airlines announced it would end its codeshare agreement with Qatar Airways, citing these unfair practices.

American Airlines criticised Qatar Airways' purchase of a 49% stake inAir Italy and the subsequent commencement of Air Italy flights to the US, with then-American Airlines CEODoug Parker labelling the Air Italy services as a "violation" and referred to Qatar Airways as[103] "the greatest threat to commercial aviation and the United States."

In 2018, Qatar Airways threatened to leave the Oneworld alliance citing the behaviour of American Airlines, along with separate issues with Qantas.[104]

The dispute was largely resolved in 2020 through diplomatic negotiations between the U.S. and Qatari governments. Qatar Airways agreed to increase transparency in its financial reporting and limit certain flight routes to the U.S.

This agreement helped ease tensions, and the airlines have since improved relations, with American Airlines resuming codeshare agreements with Qatar Airways in 2020 to enhance their global network.[105]

American Airlines began services to Qatar Airways' Doha hub in 2022.[106]

Qatar Airways vs Qantas (2017–present)

[edit]

In late 2012, before Qatar Airways joined the Oneworld alliance, Australian flag carrier and Oneworld founding member Qantas entered into a comprehensivejoint venture with Qatar Airways' rivalsEmirates, and renewed it in 2017.

In 2018, theCoalition government rejected an Australian expansion plan by Qatar Airways that was opposed by Qantas, who argued that the state-owned Qatari airline was dumping capacity and being "uncommercial and anti-competitive" by "selling tickets below cost-price, distorting markets and threatening the sustainable operation of international carriers to Australia"[107]

Qantas referenced research by a US airline lobby group that revealed that Qatar Airways had received over US$17 billion in state aid and interest free loans from Qatar's sovereign wealth fund, as well as other support.[107]

Qantas further stated that "we welcome healthy competition – however it must be fair."

This commentary from Qantas and the government rejection infuriated Qatar Airways and its CEOAkbar Al Baker, who publicly accused Qantas of failing to act "in the spirit" of the Oneworld alliance, and doubled down on this threat to leave the alliance after similar disputes with American Airlines.

Qatar Airways' attempts to depose Qantas from Oneworld

[edit]

In 2022, Qatar Airways allegedly tried to have founding member Qantas kicked out of the Oneworld alliance. Qantas reportedly took the threat "seriously" by working to shore up support from other alliance members.[108]

Virgin Australia-Qatar Airways partnership

[edit]

In late 2022, Qatar Airways also launched a comprehensive partnership with Qantas' main rivalVirgin Australia,[109] and significantly reduced and devalued Oneworld benefits available forQantas Frequent Flyer members,[110] further escalating tensions with Qantas.

Qatar Airways also started to discourage its customers from using Qantas lounges, while Qantas in the most part refused to recognise Doha as a destination available to book flights to and from on its website.[111]

Starting from late 2022 after the Virgin Australia partnership was launched, Qantas vehemently opposed Qatar's application, with similar reasons to its 2018 argument, and made several representations to the Government.

Qantas stated that Qatar Airways will be "distorting" the Australian travel market through its access to Qatar's sovereign wealth fund as well as pointing out that Qatar Airways may potentially be evading Australian law by engaging in tactics such as exploiting international flight landing agreements into smaller Australian cities.[112]

Qantas also argued that Qatar Airways' additional flights would be severely detrimental to the Australian tourism industry as it would fly out more Australians who spend domestically than it would bring in people from overseas due to the "disproportionately high" number of Australian-based outbound passengers on Qatar Airways flights.[113]

Al Baker, on a subsequent television interview, furiously insulted the Australian carrier for its commentary, criticising its absence in flying international flights during the pandemic, despite Qantas not being financially able to sustain international flights during this period.[112][114]

In July 2023, after successful lobbying from the Australian flag carrier, the Australian government, which switched toLabor in May 2022, rejected Qatar Airways' new request for additional flights into Australia's major ports, further inflaming Qatar Airways.[115]

In October 2024, Qatar Airways announced plans to purchase a 25% stake in Virgin Australia,[116] a move widely seen as a workaround to the blocking of extra international flights from Doha[115] and Qantas's role in that outcome.

The investment was approved by Australia'sForeign Investment Review Board and Competition & Consumer Commission in February 2025 allowing the flights to commence as planned in June 2025 between the capital cities and Doha.[117] The partnership will increase code-share and collaboration between Virgin Australia and Qatar, further undermining the relationship with Qantas and considerably escalating already tense hostilities between the two Oneworld carriers.[118]

Qantas has stated that they welcome competition in Australian's aviation sector[119] but neither airline has commented how this latest change will impact their relationship and their interactions with the OneWorld Alliance.

Benefits and services

[edit]

Co-location

[edit]

Co-location provides alliance customers with smoother transfers between member airlines and better facilities than any of the member airlines could justify on their own. The alliance has combined ticket offices, check-in facilities and lounges at some 50 airports worldwide.[7]

Oneworld co-locations
CityCountryAirportIATATerminalsExceptionsEffective /as of
BangkokThailandSuvarnabhumi AirportBKKWest Wing28 September 2006[120]
BarcelonaSpainBarcelona AirportBCN11 September 2009[121]
BeijingChinaBeijing Capital International AirportPEK3American Airlines andSriLankan Airlines[122] in Terminal 2
British Airways,Malaysia Airlines,Qatar Airways,Royal Air Maroc, andS7 Airlines[123] atBeijing Daxing International Airport[124]
Finnair partially atBeijing Daxing International Airport[125]
26 March 2008[126]
ChicagoUnited StatesO'Hare International AirportORD3 & 526 June 2009[127]
Dallas/Fort WorthUnited StatesDallas/Fort Worth International AirportDFWA, B, C & D (all international flights)American Airlines partially in Terminal E26 June 2009[128]
DubaiUAEDubai International AirportDXB111 July 2009[129]
FrankfurtGermanyFrankfurt AirportFRA2April 2009[130]
GuangzhouChinaGuangzhou Baiyun International AirportCAN1Japan Airlines in Terminal 226 April 2018[131]
HelsinkiFinlandHelsinki-Vantaa AirportHEL25 August 2009[132]
Hong KongHong KongHong Kong International AirportHKG111 July 2009[133]
LondonEngland, UKLondon Heathrow AirportLHR3 & 5Malaysia Airlines,Qatar Airways andRoyal Air Maroc in Terminal 4[134]29 October 2009[135]
Los AngelesUnited StatesLos Angeles International AirportLAX4 & Tom Bradley InternationalAmerican Airlines partially in Terminal 530 June 2009[136]
MadridSpainMadrid-Barajas AirportMAD45 February 2006[137]
ManchesterEngland, UKManchester Ringway International AirportMAN3 (British Airways andIberia)Cathay Pacific andQatar Airways in Terminal 2
Finnair andAer Lingus in Terminal 1
Mexico CityMexicoMexico City International AirportMEX126 June 2009[138]
MiamiUnited StatesMiami International AirportMIAConcourse D and E[139]March 2011
New York CityUnited StatesJohn F. Kennedy International AirportJFK8AA also has multiple domestic flights fromLGA airport. Japan Airlines and Royal Air Maroc operated from Terminal 1June 2019
PhiladelphiaUnited StatesPhiladelphia International AirportPHLA (all international flights), B, C & F
PhoenixUnited StatesPhoenix Sky Harbor International AirportPHX426 February 2014[140]
San FranciscoUnited StatesSan Francisco International AirportSFO1 & InternationalAlaska Airlines andAmerican Airlines in Terminal 119 June 2024[141]
ShanghaiChinaShanghai Pudong International AirportPVG2Japan Airlines,Qantas, andSriLankan Airlines in Terminal 129 March 2009[142]
SingaporeSingaporeSingapore Changi AirportSIN1Malaysia Airlines in Terminal 2
Qatar Airways andSriLankan Airlines in Terminal 3
Cathay Pacific in Terminal 4
2 July 2009[143]
StockholmSwedenStockholm-Arlanda AirportARN223 April 2013[144]
TokyoJapanNarita International AirportNRT231 October 2010[145]
TorontoCanadaToronto Pearson International AirportYYZ3Royal Air Maroc in Terminal 1[146]10 November 2009[147]

Customer service initiatives

[edit]

Interline electronic ticket

[edit]

On 21 April 2005, Oneworld became the first airline alliance to enable its customers to fly throughout its members' network onelectronic tickets (e-tickets) only, with the completion ofinterline e-ticketing (IET) links between all its member airlines.[148]

Rewards

[edit]

Oneworld members have harmonized frequent flyer tiers named Emerald, Sapphire and Ruby.[149]

Awards and recognitions

[edit]
Awards and recognitions received by Oneworld
YearOrganisationAward
2002Business Traveller AwardsBest Airline Alliance[150]
2003World Travel AwardsWorld's Leading Airline Alliance[151]
2004Business Traveller AwardsBest Airline Alliance[152]
2004World Travel AwardsWorld's Leading Airline Alliance[151]
2005Business Traveller AwardsBest Airline Alliance[153]
2005World Travel AwardsWorld's Leading Airline Alliance[151]
2006World Travel AwardsWorld's Leading Airline Alliance[151]
2007World Travel AwardsWorld's Leading Airline Alliance[151]
2008World Travel AwardsWorld's Leading Airline Alliance[151]
2009Business Traveller Cellars in the Sky AwardsOverall Best Airline Alliance[154]
2009World Travel AwardsWorld's Leading Airline Alliance[151]
2010Skytrax World Airline AwardsBest Airline Alliance[155]
2010World Travel AwardsWorld's Leading Airline Alliance[151]
2010Global Traveler Tested Reader Survey 2010 AwardsBest Airline Alliance[156]
2011Australian Business Traveller AwardsBest Airline Alliance
2011World Travel AwardsWorld's Leading Airline Alliance[151]
2011Global Traveler Tested Reader Survey 2011 AwardsBest Airline Alliance
2012Australian Business Traveller AwardsBest Airline Alliance
2012World Travel AwardsWorld's Leading Airline Alliance[151]
2012Global Traveler Tested Reader Survey 2012 AwardsBest Airline Alliance
2013Premier Traveller AwardsBest Airline Alliance
2013Business Traveller AwardsBest Airline Alliance
2013Skytrax World Airline AwardsBest Airline Alliance
2013World Travel AwardsWorld's Leading Airline Alliance[151]
2013Global Traveler Tested Reader Survey 2013 AwardsBest Airline Alliance
2014Premier Traveller AwardsBest Airline Alliance
2014Business Traveller AwardsBest Airline Alliance
2014Skytrax World Airline AwardsBest Airline Alliance
2014Air Transport NewsBest Airline Alliance
2014World Travel AwardsWorld's Leading Airline Alliance[151]
2015Skytrax World Airline AwardsBest Airline Alliance

Livery and logo

[edit]

All alliance members' aircraft bear a Oneworld logo, 30 centimetres (12 in) in diameter, on the right of the first set of entry doors behind the cockpit.[157]

A Japan Airlines Boeing 777-300 painted in special Oneworld livery, taxiing at New Chitose Airport
Japan AirlinesBoeing 777-300 in special Oneworld livery in 2007

Japan Airlines – 2007 special Oneworld livery

[edit]

In 2007,Japan Airlines (JAL) painted two of itsBoeing 777 aircraft, aBoeing 777-200ER (JA704J) and aBoeing 777-300 (JA8941), in a special Oneworld livery to mark its entrance into the alliance. The first aircraft (JA704J) took off from the airline's main international hubTokyo Narita International Airport as Japan Airlines Flight 441 bound forMoscow on 16 April 2007. The design featured "a huge globe in the distinctive horizon blue of Oneworld, painted on the centre of the aircraft, with a stylised motif to symbolise the convenience, comfort, value and choice available to passengers throughout the alliance's comprehensive global network".[158]

American AirlinesBoeing 777-200ER in Oneworld livery in 2014

Standard Oneworld livery

[edit]

The new (optional) standard Oneworld livery was introduced as part of the alliance's tenth anniversary celebration in February 2009. It features the alliance name in large letters that are almost 2 metres (6.6 ft) tall and the alliance logo along the side of theirfuselage, against a white or a polished metal background. The name of the operating member airline will be placed in smaller lettering in a standard position at the front of the aircraft below the alliance name and logo. Each member airline will also retain its regulartailfin, winglets and engine design, any fuselage designs that do not conflict with the alliance logo can also be retained.[34]

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  157. ^"Dragonair joins oneworld".Oneworld. 31 October 2007. Archived fromthe original(JPG) on 19 July 2011. Retrieved8 August 2009.
  158. ^"First JAL aircraft with special Oneworld livery makes debut flight".Oneworld (Press release). 16 April 2007. Archived fromthe original on 23 May 2007. Retrieved8 August 2009.

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