 | |
| Formerly | Ben Nederland (1999–2003) T-Mobile Netherlands (2003–2023) |
|---|---|
| Company type | Private |
| Industry | Wireless telecommunications |
| Predecessors | Orange Nederland (acquired 2007) Tele2 Netherlands (acquired 2019) |
| Founded | Incorporated: 5 July 1984 Founded as Ben Nederland: 1998; 28 years ago (1998) |
| Headquarters | , |
Area served | Netherlands |
Key people | [1] |
| Products | Mobile telephony Wireless broadband |
| Revenue | €1.4 billion(2015)[1] |
| €500 million(2015)[1] | |
| Owner | Apax Partners (50 %) Warburg Pincus (50 %) |
Number of employees | 1500 FTE(2015)[1] |
| Parent | Odido Netherlands Holding B.V. |
| Subsidiaries | |
| Website | www |
Odido Netherlands (formerlyT-Mobile Netherlands) is the largestmobile phone company in theNetherlands.[2] It was owned byDeutsche Telekom before being sold to WP/AP Telecom Holdings IV B.V., a joint venture betweenWarburg Pincus andApax Partners. From 2021–23, it licensed theT-Mobile brand name from Deutsche Telekom. As of January 2024, it had 6.9 million customers.[3][4]
On 5 September 2023, both the T-Mobile andTele2 Mobile were rebranded altogether under one brand asOdido.[5]
In February 2026, it was announced that Odido's customer service system was broken into in one of the largest private data leaks in Dutch history.[6] The leak included substantial personally identifiable information on up to 6.2 million customers. The breached data includes full names, physical and e-mail addresses, phone and account numbers, IBAN account numbers, date of birth and passport and/or driver's license information. Odido itself did not notice the breach until it was made public by the hackers.[7].
On February 17th, it was also revealed that Odido retained private customer data for much longer than their stated two years, with some prior customers having their personally identifiable information compromised even though they had switched away from Odido reportedly five to ten years before the leak.[8]
Deutsche Telekom entered the Dutch market by the acquisition ofBen on 20 September 2002. In 2007, T-Mobile Netherlands, a wholly owned subsidiary of T-Mobile International, acquiredOrange Netherlands fromFrance Télécom for EUR 1.33 billion. This made it the third largest mobile telephone operator in the country behindKPN andVodafoneZiggo. Prior to its 2019 merger,Tele2 Netherlands used to use T-Mobile's infrastructure for the old 3G and 2G bands, as it only had a licence for the 4G band.
On September 7, 2021, T-Mobile Netherlands was purchased by WP/AP Telecom Holdings IV B.V.; a joint venture betweenWarburg Pincus andApax Partners. The transaction stood at 5.1 billion euros gaining full control of the company from the former shareholders ofDeutsche Telekom andTele2.[9][10]
T-Mobile announced in May 2010 that it was dealing with major capacity problems on its 3G network.[11][12] T-Mobile admitted the problems after much pressure from customers and the Dutch media. T-Mobile could not keep up with the growing data demand from smartphones, caused by the number of new customers who wanted aniPhone: T-Mobile in the Netherlands failed to keep up with the demand, and capacity problems on the network were the result. T-Mobile denied the problems at first by telling complaining customers that their mobile phone orSIM-card was causing the problem.[13]
The capacity problems occurred mostly in cities and densely populated areas. When affected, people could experience problems with calling or receiving calls, text messaging (SMS), or data services. A substantial number of customers were not able to use any of these services in cities or urban areas when the network capacity was overloaded, for instance, the cities ofAmsterdam andUtrecht were heavily impacted.
After being put under pressure by several consumer interest groups and the Dutch media, as well as criticism from Dutch comedianYoup van 't Hek,[14] T-Mobile started a cash-back settlement for all consumers who had complained about failing communication services.
T-Mobile invested tens of millions of euros to upgrade its network. The upgrade was completed around the end of the first quarter of 2011.[15][16]
In August 2016, afterZiggo andVodafone Netherlands announced their merger, theEuropean Commission required Vodafone to split off their fixed-line Internet business, as a condition to approve the merger.[17] T-Mobile Netherlands reached an agreement to acquire Vodafone Thuis in November 2016, taking over their 150,000 customers.[18] The deal was completed in December 2016.[19] The service was rebrandedT-Mobile Thuis on 15 February 2017.[20]
In December 2017, T-Mobile announced its intent to buyTele2 Netherlands.[21] After a delay because of a European Commission investigation, the merger was completed in January 2019.[22]
On 9 June 2016 T-Mobile Netherlands launched IPTV service Knippr in the Netherlands. After 2 years on 1 June 2018 the service has been stopped due to the lack of customers.
In het eerste half jaar van 2010 investeerde T-Mobile een bedrag van tientallen miljoenen euro's in de optimalisering en verdere uitbreiding van het netwerk
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