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| Formerly | Max Bupa Health Insurance Company Limited |
|---|---|
| Company type | Public |
| Industry | Insurance |
| Founded | 2008; 18 years ago (2008) |
| Headquarters | , India |
Area served | India |
Key people | Krishnan Ramachandran (MD and CEO) C. B. Bhave (Chairman)[1][2] |
| Services | Health insurance |
| Parent | True North Bupa |
| Website | nivabupa.com |
Niva Bupa Health Insurance Company Limited (Niva Bupa) is an Indianhealth insurance company, founded in 2008 and headquartered inNew Delhi. It is a joint venture between Indian private equity firm True North, and the UK based healthcare services companyBupa. The company is regulated by theInsurance Regulatory and Development Authority of India (IRDAI).[3]
Niva Bupa Health Insurance was founded in 2008 as a joint venture between Max India andBupa and started operations in 2010.[4][5]
In Jun 2011, it integrated withInsurance Regulatory and Development Authority's Integrated Grievance Management System in real-time, which made the company the first health insurance company in India to have such a system.[6]
In April 2019, the company launched 'AnyTimeHealth (ATH)' machines that allow customers to buy health insurance cover in a few seconds.[7]
In February 2019, Max India's entire 51 per cent stake was acquired by Fettle Tone LLP, an affiliate of private equity firm True North for₹1,010 crore (US$120 million).[3][8] It distributes its policies through its agency force andbancassurance partnersHDFC Bank, SBI Bank, Federal Bank, Axis BankKarur Vysya Bank,Bank of Baroda,Indian Bank andIDBI Bank.[9][10][11]
Insurance Regulatory and Development Authority of India (IRDAI) has imposed penalty totaling Rs.20 lakh on Niva Bupa formerly known as Max Bupa Health Insurance Company Ltd. for four violations, one of which pertains to timelines for settling claims.[12]
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