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Nationwide Mutual Insurance Company

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Group of large insurance and financial services companies in the United States
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Nationwide Mutual Insurance Company
Logo used since 2014
One Nationwide Plaza, the headquarters of Nationwide Insurance.
FormerlyFarm Bureau Mutual Automobile Insurance Company (1926-1955)
Company typePrivate (mutual)
IndustryFinancial services
FoundedApril 14, 1926; 99 years ago (1926-04-14)
HeadquartersOne Nationwide Plaza,,
U.S.
Key people
Jeffrey Zellers (chairman)
Kirt Walker (CEO)
ProductsInsurance,Investments,Retirement
RevenueIncrease US$58.6 billion (2024)[1]
Increase US$3.2 billion[2] (2024)
Total assetsIncrease US$322.3 billion[2] (2024)
Number of employees
~24,000
Websitenationwide.com

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened toNationwide, is a group of largeU.S.insurance andfinancial services companies based inColumbus, Ohio. The company also operates regional headquarters inScottsdale, Arizona andDes Moines, Iowa.[3] Nationwide currently has approximately 24,000 employees,[4] and is ranked No. 72 in the 2025Fortune 500 list.[5]

Nationwide Financial Services (NFS), a component of the group, was partially floated on theNew York Stock Exchange prior to being repurchased by Nationwide Mutual in 2009. It had owned the majority of NFS common stock since it had gone public in 1997.[6]

History

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Beginnings as Farm Bureau Mutual

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In the 1920s, farmers were paying the same rates on their automobile insurance as city drivers even though they had fewer accidents and claims than city drivers. The Ohio Farm Bureau decided to set up its own insurance company to offer rates that accurately reflected the driving habits of farmers.[7] On April 10, 1926, the Farm Bureau Mutual Automobile Insurance Company obtained a license to do business in Ohio, and two days later, it acquired its financing—a $10,000 loan drawn from the membership dues of the Ohio Farm Bureau Federation.[8]

At that time,Ohio law required 100 people to pledge to becomepolicyholders. The firstagents managed to recruit ten times that number, and on April 14, 1926, Farm Bureau Mutual started a business with over 1,000policyholders. The first product of the new company, as its name implied, was automobile insurance. The company wrote policies only to Ohiofarmers who were members for the Ohio Farm Bureau.

Expansion

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In 1928, Farm Bureau Mutual expanded toWest Virginia, followed byMaryland,Delaware,Vermont, andNorth Carolina. Farm Bureau Mutual beganunderwriting residents of small towns in 1931 and residents in larger cities in 1934. Also, in 1934, Farm Bureau Mutual began offering fire insurance. This product grew the following year with the purchase of a struggling fire insurance company.

In 1935, Farm Bureau Mutual acquired the Life Insurance Company of America from the bankrupt fraternal insurer, American Insurance Union. The company was later renamed to Farm Bureau Life Insurance Company in 1938.[9]

With growth, came a need for the expansion of office space. In 1936, the company moved into the 246 Building at 246 N. High Street in Columbus.

By 1943, Farm Bureau Mutual operated in 12 states and theDistrict of Columbia. Even with the tripling of space in the 246 Building (which was finally dedicated on the 25th anniversary of the company), Farm Bureau Mutual still had insufficient office space and began opening regional offices in 1951.

In 1955, Farm Bureau Mutual changed its name to Nationwide Insurance, a name by which it is commonly known today. In the 10 years that followed, Nationwide expanded intoOregon, making the company truly "nationwide". It also expanded into 19 other states, bringing the total by 1965 to 32 states and the District of Columbia.

Nationwide outgrew the 246 Building by the 1970s, and work began on a newskyscraper headquarters for the company. In 1978,One Nationwide Plaza was completed at the southwest corner of N. High Street and Nationwide Blvd. on the northern edge of downtown Columbus, Ohio. Since 1988, Nationwide has added the following to its presence in Downtown Columbus: Plaza Two (on the northeast corner of High Street and Chestnut), Plaza Three (just west of High Street and Chestnut), Plaza Four (Front Street), 275 Marconi (behind Plazas One and Three on Marconi Blvd), and 10 West Nationwide, which together with Plaza One form the primary downtown complex. In addition to downtown Columbus, Nationwide also has a significant presence in the Columbus, Ohio metropolitan suburbs of Dublin, Grandview Heights, and Grove City.

In 2025, Nationwide closed a $1.25 billion acquisition of a specialty employer benefits line from Allstate Corp.[10] Nationwide also acquired reinsurance renewal rights from Markel Insurance.[11] In October 2025, Nationwide announced a $1.5 billion investment to accelerate technology and AI.[12] In December 2025, Nationwide appointed Michael Carrel as CTO. Carrel is taking over the role from veteran IT executive Jim Fowler.[13]

Previous logo used from 1999 to September 2014

Nationwide Slogan & Jingle

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The genesis for the Nationwide slogan, "The Man from Nationwide is on your Side" was first introduced to the public in 1965,[14] composed by Steve Karmen,[15] an acclaimed jingle writer and it was later set to music in 1969.[16][17] But by 1971 being an insurance agent was no longer strictly a male profession, so the words "the Man from" were dropped in 1972, and "Nationwide is on your side"[18] became the slogan, after the first female agent Diana M Krapf was hired and asked that it be changed so she could properly represent the company as an insurance agent. Nationwide did make these changes (i.e. signs, letterheads, TV and print ads, even business cards) showing the changing attitudes of the times and were followed years later by other major companies.

Nationwide Jingle Singers & Performers

Sponsorships

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Growth in Columbus

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One Nationwide Plaza, the headquarters in Columbus

By 1997, the city ofColumbus had grown to become the 15th largest city in the United States. However, Columbus by this time was the largest American city without a professional sports franchise competing in the top leagues in the United States (i.e.,Major League Baseball, theNational Football League, theNational Basketball Association, or theNational Hockey League).

After plans to move theHartford Whalers to Columbus failed when voters rejected atax levy, the Nationwide Mutual Insurance Company announced that it would build an arena adjacent to One Nationwide Plaza in an effort to bring anNHLfranchise to Columbus. This second effort was successful, and theColumbus Blue Jackets began play to atNationwide Arena in late 2000. Nationwide Arena, named for the company, is the centerpiece of theArena District, an area of entertainment venues, restaurants, and hotels linking downtown Columbus withThe Short North neighborhood.

Nationwide Realty Investors is the company's real estate development arm and was involved with providing the land for anew soccer stadium in Columbus.[26] Nationwide sponsors theMajor League Soccer clubColumbus Crew, the other major-league sports franchise in town, and has appeared on the front of team shirts since 2020.

NASCAR

[edit]

Nationwide became the title sponsor of theNASCARNationwide Series beginning in the 2008 season. On September 18, 2013, the company announced it will no longer sponsor the series after 2014 but will remain an official sponsor of NASCAR.[27] From 2015-2019, Nationwide was the primary sponsor forDale Earnhardt Jr. in theSprint Cup Series.[28]

Memorial Tournament

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On September 3, 2010, Nationwide announced a six-year deal to become the presenting sponsor of thePGA TourMemorial Tournament beginning with the 2010 event. The presenting sponsorship concluded in 2021.[29]

Jack Hanna

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In March 2010, Nationwide announced it would be co-sponsoringColumbus Zoo and Aquarium Director EmeritusJack Hanna'sInto the Wild TV show and national speaking tour.[30]

The companies

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Nationwide is one of the largest insurance and financial services companies in the world, focusing on domestic property and casualty insurance, life insurance and retirement savings, asset management, and strategic investments.[31]

Previously Owned Companies

Technology

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Enterprise Collaboration

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Nationwide's internal collaboration platform "SPOT" is an advanced enterprise social media platform that combinesYammer andSharePoint to provide a unified experience to Nationwide employees.[32][33]

Mobile claims application

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In 2009, Nationwide released Nationwide Mobile, a freeiPhone application for Nationwide auto insurance customers and other iPhone users. The app is designed to assist drivers with the steps to take after an accident. It also helps Nationwide customers start the claims process, finds Nationwide-certified local repair shops, and facilitates the exchange of accident and insurance information. Nationwide was the first US insurer to offer such an application for the iPhone.[34]

CEOs

[edit]
CEOYears served
Lee B. Palmer1926–1928
George L. Cooley1928–1939
Murray Lincoln1939–1964
Bowman Doss1964–1969
George Dunlap1969–1972
Dean Jeffers1972–1981
John Fisher1981–1992
Dimon McFerson1992 - 2000
Jerry Jurgensen2001 – 2009
Steve Rasmussen2009 – October 2019[35]
Kirt WalkerOctober 2019 – present[36]

Controversies

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Death benefit controversy

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In October 2012, Nationwide agreed to pay $7.2 million to resolve a market conduct investigation by a multistate insurance regulator task force regarding its use of the Social Security Death Master File database for paying life insurance claims. Life insurance policies make it clear that it is up to the beneficiaries to notify the insurer. Most insured do notify their insurance companies but as a result of this exam Nationwide identified $144 million in benefits that had not been paid because of customers' failure to file a claims report. The agreement was announced by California Insurance Commissioner Dave Jones on behalf of California, Florida, Illinois, New Hampshire, North Dakota, Pennsylvania, and Ohio. The settlement reached with the state insurance regulators will commit Nationwide and other insurers to compare its records against theSocial Security Death Index and conduct a search for beneficiaries.[37]

Claims of bad faith

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In June 2014, Nationwide was hit with an $18 million punitive damages award after a plaintiff proved the company "strong-armed its policyholder rather than negotiating ingood faith to compensate the plaintiff for the loss suffered in an automobile collision."[38]

Super Bowl ad

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During the second quarter ofSuper Bowl XLIX, Nationwide aired a controversialcommercial to promote its Make Safe Happenchild safety website and initiative, in which a deceased boy reflects on what life milestones he could not partake in due to his premature death in an accident. The advertisement was scorned and ridiculed by many as morbid, disturbing, and in poor taste against the backdrop of a major, upbeat professional sports event. Following its negative reception, Nationwide released a statement defending its decision to air the ad, explaining that child safety is a serious issue that must be addressed.[39][40]

See also

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References

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  1. ^"Fortune Ranking — Nationwide".
  2. ^ab"2024 Annual Report — Nationwide".
  3. ^Columbus Business First -Nationwide closing some offices in permanent shift to remote work
  4. ^"News Resources - Nationwide.com".nationwide.com.
  5. ^"Fortune 500".Fortune. Archived fromthe original on April 2, 2020. RetrievedJune 8, 2019.
  6. ^"Newsroom - Nationwide.com".nationwide.com.
  7. ^Lincoln, Murray (1982).Vice President in Charge of Revolution. New York: McGraw-Hill. p. 72.
  8. ^Franklin, Peter (1994).On Your Side. Nationwide Insurance. pp. 2.ISBN 0-9643584-1-7.
  9. ^Franklin, Peter (1994).On Your Side. Columbus, OH: Nationwide Insurance. pp. 46.ISBN 0-9643584-0-9.
  10. ^"Nationwide completes $1.25B business acquisition from rival Allstate".Columbus Business First. RetrievedJuly 1, 2025.
  11. ^"Markel Insurance Completes Sale of Reinsurance Renewal Rights to Nationwide".Insurance Journal. RetrievedAugust 19, 2025.
  12. ^https://pulse2.com/nationwide-announces-1-5-billion-technology-and-ai-investment/
  13. ^https://finance.yahoo.com/news/nationwide-appoints-cto-amid-1-140459312.html
  14. ^1971 Nationwide "Wife" Insurance Commercial with Hal Linden voiceover with 70 Dodge Coronet Wagon, December 21, 2013,archived from the original on December 22, 2021, retrievedOctober 14, 2021
  15. ^Dunbar, Jarrett (July 6, 2023)."Who wrote the Nationwide jingle?".nationwide.com.
  16. ^High, Kamau (July 27, 2008)."Jingles back in Favor with Advertisers".Reuters. RetrievedAugust 14, 2017.
  17. ^Karmen, Steve (August 14, 2017).Who Killed the Jingle. Hal Leonard Corporation.ISBN 9780634066566. RetrievedAugust 14, 2017 – via Google Books.
  18. ^1976 Nationwide Automotive Insurance Commercial - Hal Linden Voiceover, November 20, 2019,archived from the original on December 22, 2021, retrievedOctober 14, 2021
  19. ^"Jana Kramer Is a Super Sleuth in Nationwide Insurance Commercial".Taste of Country. June 10, 2013. RetrievedSeptember 27, 2017.
  20. ^Stanley, Deb (October 1, 2015)."Peyton Manning sings about queso, getting lost and chicken parm in new Nationwide ad".7NEWS. RetrievedSeptember 27, 2017.
  21. ^"Nationwide Insurance Songs for All Your Sides Commercial Song by Leslie Odom Jr".tvadvertsongs.com. October 8, 2016. RetrievedSeptember 27, 2017.
  22. ^ab"Nationwide Switches Up Jingle to Show Its Many Sides". RetrievedSeptember 27, 2017.
  23. ^"See the Spot: Julia Roberts Partners With Nationwide Insurance". RetrievedSeptember 27, 2017.
  24. ^"Jill Scott tapped as new voice for Nationwide's latest 'On Your Side' campaign".
  25. ^"Nationwide enlists H.E.R. to court Gen Z and Millennials".
  26. ^"Email ties Crew stadium land to Nationwide loan restructuring - News - The Columbus Dispatch - Columbus, OH". February 13, 2020. Archived fromthe original on February 13, 2020.
  27. ^Ryan, Nate (September 18, 2013)."Nationwide to end sponsorship of NASCAR's No. 2 series".USA Today. RetrievedSeptember 18, 2013.
  28. ^Bruce, Kenny (May 2, 2014)."JUNIOR'S SPONSORSHIP PART OF NATIONWIDE 'EVOLUTION'".NASCAR. RetrievedMay 2, 2014.
  29. ^"Memorial Tournament announces new sponsor for 2022".
  30. ^"Nationwide Partners With Jack Hanna and the Columbus Zoo on Wildlife Conservation". Nationwide. RetrievedNovember 10, 2015.
  31. ^"Affiliated Companies – Nationwide".
  32. ^Kass, Kelly."Nationwide Insurance hits the 'spot' with enterprise collaboration platform". Simply-Communicate. Archived fromthe original on April 23, 2016. RetrievedFebruary 27, 2014.
  33. ^Buckley, Christian."Building a Social Platform with SharePoint and Yammer at Nationwide Insurance". CMSWire. RetrievedFebruary 27, 2014.
  34. ^Ask, Julie."Print Share FOR EBUSINESS & CHANNEL STRATEGY PROFESSIONALS Case Study: Nationwide Insurance Uses Mobile To Offer Customers Self Service On The Road". Forrester. Archived fromthe original on November 13, 2021. RetrievedFebruary 27, 2014.
  35. ^"Nationwide CEO Steve Rasmussen to retire".
  36. ^"Nationwide picks longtime executive Kirt Walker as its new CEO - Business - The Columbus Dispatch - Columbus, OH". June 6, 2019. Archived fromthe original on June 6, 2019.
  37. ^"Nationwide settles DMF case with state insurance departments | ThinkAdvisor".
  38. ^"Insurer Hit With $18 Mil. Punitive Damages Award".Legal Intelligencer. RetrievedJune 24, 2014.
  39. ^Boardman, Madeline (February 2, 2015)."Nationwide Insurance Issues Statement After Controversial "Dead Kid" Super Bowl Ad".US Magazine. RetrievedAugust 17, 2022.
  40. ^Rosenthal, Phil (February 2, 2015)."Nationwide killed a boy in Super Bowl ad only because it loves kids".The Chicago Tribune. RetrievedAugust 17, 2022.

External links

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