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| Author | Jerry Newman |
|---|---|
| Original title | My Secret Life on the McJob: Lessons from Behind the Counter Guaranteed to Supersize Any Management Style |
| Language | English |
| Publication place | United States |
| ISBN | 0-07-147365-3 |
My Secret Life on the McJob: Lessons from Behind the Counter Guaranteed to Supersize Any Management Style is a 2007 book by Jerry Newman about low-wage work infast-food outlets.[1] Newman is a distinguished professor atUniversity at Buffalo (N.Y.) School of Management who has taught business courses for nearly 30 years, and went undercover as a bottom-rung worker for the biggest names in fast food, includingMcDonald's andBurger King.[2][3][4]
The book has had favorable reviews.The Wall Street Journal wrote:
Jerry Newman offers entertaining anecdotes and wonderful descriptions of the personalities working at every station of responsibility. ... Unusual for a business book offering management advice, My Secret Life on the McJob is written from the perspective of a crew member on the receiving end of the boss's expectations rather than from that of a manager who faces the challenges of building a team, running a business and earning a return on investment. ... It offers many lessons that would be helpful to managers in almost every segment of business—or even government.
