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Menards

From Wikipedia, the free encyclopedia
American home improvement chain in the Midwestern United States
This article is about the home improvement retailer. For other uses, seeMenard (disambiguation).
Menard, Inc.
The word "Menards" in black-outlined white text, with a curved orange underline beneath it
A flyover view of a Menards home improvement store
A Menards store inOnalaska, Wisconsin
Menards
Company typePrivate
IndustryRetail (home improvement)
Founded1960; 65 years ago (1960)
FounderJohn Menard Jr.
HeadquartersEau Claire,Wisconsin, US
Number of locations
341 stores and 4 distribution centers (as of October 2024)
Key people
John Menard Jr. (president)
Paul Menard (Member Board of Directors)
Charlie Menard (Chief Operating Officer)
ProductsBuilding materials,tools,hardware,garden supplies,electrical supplies,ceiling fans,light fixtures,cabinets,home appliances,doors,windows,paint,wood stain,wallpaper,plumbing supplies,toilets,carpet,vinyl,linoleum,groceries,pet food,automotive,propane
RevenueIncreaseUS$13 billion (2022)
OwnerMenard, Inc.
Number of employees
45,000 (2020)
Websitewww.menards.com

Menard, Inc., doing business asMenards, (/məˈnɑːrdz/mə-NARDZ) is an Americanbig-boxhome improvement retail chain headquartered inEau Claire,Wisconsin. It is the third-largest home improvement retailer in the United States (behindLowe's andHome Depot), with 341 stores in 15 U.S. states, primarily in theMidwest.[1] The chain is privately owned by founderJohn Menard Jr.

Company history

[edit]

In 1958,John Menard Jr. began building post-frame buildings to finance his college education. By the end of 1959, he found it necessary to hire extra crews, and to purchase more pieces of equipment to keep up with demand.[2] After graduating from the Wisconsin State College at Eau Claire (nowUniversity of Wisconsin–Eau Claire) in 1962, Menard purchased land in Eau Claire, Wisconsin and built an office and shop. The company was founded in 1960 [3] and incorporated in 1962.[4] The first Menards hardware store opened in 1964. By opening a truss plant in the late 1960s, Menards grew to produce more substantial building materials on-site. The truss plant evolved into the Menard Building Division, which produced steel siding and roofing, interior and exterior doors, decking and treated lumber, and other materials. Between the 1970s and 1980s Menards began opening locations inIowa,Minnesota,North Dakota andSouth Dakota. The company expanded intoNebraska in 1990,Illinois in 1991 andIndiana andMichigan in 1992.[5] Menards sold the Menard Building Division in 1994, racking up 36 years in the pole building industry.

Menards of EastMadison, Wisconsin, pictured in 2012 (closed and relocated toSun Prairie in 2018)[6]

Menards was founded asMenard Cashway Lumber. In the early 1980s, the "Cashway Lumber" name was dropped and the business became simply known to this day as Menards (though it was spelled with an apostrophe-s well into the 1980s). In 2000, the company opened its 150th store. During the early and mid 2000s, Menards expanded intoOhio.

In 2007, Menards opened its third and fourth distribution centers inHoliday City, Ohio, andShelby, Iowa, which are 669,000 square feet (62,200 m2) and 735,000 square feet (68,300 m2), respectively.[7] In 2008, the company expanded intoMissouri. In 2009, Menards opened its firstWyoming location inCasper. Then it was followed by another location inGillette and one more inCheyenne. In 2011, the company expanded intoKansas. In 2012, Menards opened its firstKentucky location inOwensboro. Six more locations opened in Kentucky; one inLouisville, another inPaducah, another inElizabethtown, another inFlorence, another inBowling Green, and the last one inRichmond.

In 2020, Menards expanded intoWest Virginia, opening four locations in that state: one inWheeling, another inMorgantown, another inBarboursville[8] and the last one inBridgeport.[9] There will be a fifth Menards in West Virginia inParkersburg,[10][11] followed by a sixth location inCharleston.

A fifth manufacturing and distribution center inRavenna, Ohio began construction in Spring 2022 after a two-year-long delay.[12] The distribution center in Ravenna will supplement the chain's expansion intoNortheast Ohio andWestern Pennsylvania.[13] Menards announced in 2022 that it would open its firstPennsylvania location inWashington. A second Menards inUniontown has been delayed.[14]

An example of the older exterior of the Menards store in Ankeny, Iowa
States with Menards stores as of 2025
States with Menards stores
An example of the older exterior of the Menards store inAnkeny, Iowa
Menards store in West Lafayette, Indiana
Menards store inWest Lafayette, Indiana

Groceries

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Grocery section of Menards store inTraverse City, Michigan

In 2007, the 240,000 sq ft (22,000 m2) and larger Menards stores began sellinggroceries.[15] At such locations, shoppers are able to purchase items such as frozenpizza,milk,eggs, common snacks, and a variety of canned items. In addition, these Menards locations carry items such as office supplies, pet supplies, and mattresses.[16]

Advertising

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Menards publishes weekly print ads and broadcasts TV and radio ads.[17] Radio and TV ads are usually accompanied bybanjo music (resembling that ofbluegrass music) played by Gary Shaw ofAppleton, Wisconsin.[18]Ray Szmanda was the "Menards Guy" who used the slogan "Save big money at Menards" regularly on televisionadvertisements from 1976 to 1998, and occasionally from 1999 until his death in 2018.[19] Before his return in 1999, Kim Larsen took over his position in his absence. During theChristmas and holiday season, radio and television ads typically feature an alternativejingle "Warm season's greetings to you all from Menards!" sung by a female chorus beginning in 1986. The same year, the "Helping You Build America’s Heartland" jingle was made.[20] Warren Lada, WLXR radio in LaCrosse, wrote the lyrics to the "Save Big Money" jingle in the early 1970s.

Spanish language commercials (whose music contains a mixture ofmariachi and banjo sounds) end with "¡Ahorrar mucho dinero en Menards!"[citation needed]

Auto racing

[edit]
Menards NASCAR display
Menards sponsoringSimon Pagenaud in IndyCar, 2019

John Menard got involved in Indycar racing in the early 1980s working with his neighbor, driver Herm Johnson. Menard eventually owned cars, primarily focusing on the Indianapolis 500 often using stock block Buick V6 engines. When Buick left the sport, Menard bought the engine tooling from Buick and began producing the engines under the Menard V6 name. Driver Scott Brayton won two consecutive Indy 500 poles for Menard, but was killed in a practice crash before the 1996 500. Tony Stewart got his first Indy 500 starts for Menard, and in 1992 Al Unser Sr. scored the highest Indy 500 finish for the team (3rd) and the highest ever 500 finish for the Buick/Menard V6 engine.Menards has supported several racing drivers, includingPaul Menard (John Menard's son) who won his only NASCAR Cup race in the 2011 Brickyard 400 in a Menards sponsored Richard Childress Chevrolet;[21]Robby Gordon;P. J. Jones;[22]Brandon Jones;[23]Matt Crafton;[24]Simon Pagenaud,Ryan Blaney andMatt DiBenedetto.[25] Menards began sponsoringTeam Penske in 2016.[26] Menards has also become the title sponsor of races in theXfinity Series[27] and as the entitlement sponsor for the[28]ARCA Racing Series.[29]

In 2023, the Menards and Matt Crafton sponsorship partnership surpassed STP and Richard Petty as NASCAR's longest-tenured driver/sponsorship relationship.[30]

Industry rankings

[edit]

In 2021, Menards ranked 26th onForbes’ list of "America's Largest Private Companies", with an estimated revenue of US$11.8 billion.[31] In 2022, Menards ranked 34th on theNational Retail Federation's list of "100 Top Retailers".[32]

In 2022, Menards ranked second in aJ.D. Power survey in customer satisfaction among home improvement retail stores.[33] Subsequently in J.D. Power's 2024 survey, Menards ranked first, with the highest customer satisfaction of national home improvement retail stores.[34]

In 2022, Menards ranked 28th on Forbes' list of "America's Largest Private Companies" with an estimated revenue of US$13 billion.[35]

Controversies

[edit]

According toMilwaukee Magazine in 2007, Menards was cited with more regulatory violations involving air/water pollution andhazardous waste disposal than any other company in Wisconsin. It also alleges that the company is strongly anti-union, to the point that it will not hire anyone who has ever worked in aunion shop, even if they did so while in their teen years.[36]

During theCOVID-19 pandemic, Michigan's Attorney GeneralDana Nessel sent Menards acease and desist letter citing 18 complaints from consumers in regards toprice gouging on products such as face masks and bleach. "Big box stores are not immune to the Michigan Consumer Protection Act or the Governor's Executive Order", Nessel said. "Large corporations must also play by the rules, and my office will work diligently to ensure this state's consumers are treated fairly and not abused by businesses seeking to unlawfully jack prices up to line their pockets with profits at the expense of the public during this time of great need." Nessel said that Menards would have 10 days to respond to the letter, or she would potentially take legal action.[37][38]

During the early stages of the pandemic, Menards instituted a policy that prohibited children under age 16 and non-service animals in stores, to the frustration of single parents who do not have other childcare options.[39] The policy for children was later relaxed.[40]

Gallery

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Menards Headquarters
Eau Claire, Wisconsin

References

[edit]
  1. ^"Menards".Forbes. RetrievedApril 4, 2024.
  2. ^"Bloomberg Billionaires Index - John Menard Jr".Bloomberg.com. RetrievedMarch 14, 2017.
  3. ^"About Us at Menards". RetrievedMay 25, 2014.
  4. ^Carlyle, Erin (December 16, 2013)."Meet The Best Hardware Store In the Nation, And The Midwestern Billionaire Who Built It: John Menard Jr".Forbes. RetrievedMay 25, 2014.
  5. ^"History of Menards". Funding Universe.
  6. ^NBC15 Staff (9 July 2018)."Menards opens new store in Sun Prairie".WMTV. Retrieved25 February 2024.{{cite web}}: CS1 maint: numeric names: authors list (link)
  7. ^"Menards is building centers in Iowa, Ohio instead of Eau Claire".La Crosse Tribune. 9 October 2006.
  8. ^Slater, Chris (February 22, 2021)."Home improvement store Menards opens Morgantown (West Virginia) location; 207,000 square feet". RetrievedOctober 16, 2022.
  9. ^Williams, Aaron (January 31, 2021)."Menards Bridgeport, West Virginia build shows signs of life". RetrievedOctober 16, 2022.
  10. ^Dunlap, Brett (May 23, 2020)."Menards shows signs of life in Parkersburg". RetrievedMay 23, 2020.
  11. ^"Emerson Commons". Emerson Commons.
  12. ^Smith, Diane."Major investment planned in Ravenna in 2022".Record-Courier. RetrievedJuly 28, 2022.
  13. ^Smith, Diane."Ravenna planners OK Menards' $52 million project".Record-Courier. RetrievedJuly 28, 2022.
  14. ^Tony, Mike (September 20, 2019)."More details emerge about Menards coming to Fayette County". RetrievedNovember 17, 2022.
  15. ^Hajewski, Doris (April 13, 2007)."Got milk at Menards?".Milwaukee Journal Sentinel. Archived fromthe original on June 26, 2012. RetrievedJanuary 7, 2012.
  16. ^"Menards for nails, tools, groceries?".Crain's Chicago Business. RetrievedJuly 2, 2018.
  17. ^"The Marketing 100: Menards: John Menard". RetrievedMarch 14, 2017.
  18. ^"Ditties for the decades".Milwaukee Journal Sentinel. Archived fromthe original on July 28, 2012. RetrievedApril 21, 2014.
  19. ^"Seasoned Menards guy is hard to wear out".Milwaukee Journal Sentinel. July 7, 2002. Archived fromthe original on September 4, 2002. RetrievedJanuary 29, 2017.
  20. ^Kangas, Chaz (December 17, 2014)."The "Save Big Money at Menards" Jingle: A History".City Pages. Archived fromthe original on December 13, 2017. RetrievedDecember 13, 2017.
  21. ^"Paul Menard - Richard Childress Racing".Richard Childress Racing. Archived fromthe original on March 15, 2017. RetrievedMarch 14, 2017.
  22. ^"Sponsor Search Page".Racing Reference. RetrievedMarch 14, 2017.
  23. ^Saunders, Chelsea (January 22, 2016)."Menards to Continue Partnership with RCR XFINITY Programs - Richard Childress Racing".Richard Childress Racing. RetrievedOctober 16, 2022.
  24. ^"Crafton, Menards extend ThorSport partnership". Archived fromthe original on February 17, 2015. RetrievedMarch 14, 2017.
  25. ^"Menards doubles sponsorship deal with Penske, Pagenaud for 2017".IndyCar.com. RetrievedMarch 14, 2017.
  26. ^DiZinno, Tony (30 August 2017)."Menards to continue IndyCar sponsorship with Team Penske". NBC Sports. RetrievedSeptember 1, 2017.
  27. ^Menzer, Joe (June 11, 2016)."XFINITY Series race results for Menards 250 at Michigan".Fox News. RetrievedOctober 16, 2022.
  28. ^"ARCA and Menards Announce Partnership Expansion".ARCA Racing. Archived fromthe original on 2019-04-20. RetrievedApril 20, 2019.
  29. ^"NASCAR's Matt Crafton Enters May 15 Menards 200 - ARCA Racing". August 29, 2017. Archived fromthe original on August 29, 2017. RetrievedDecember 19, 2020.
  30. ^"Matt Crafton and Menards Mark a Historic 20-Year Partnership". 8 February 2023.
  31. ^Profile: Menards.Forbes.
  32. ^National Retail Federation (2022)."Top 100 Retailers 2022 List". RetrievedOctober 10, 2022.
  33. ^"Home Improvement Retailers Fight Inflation with Stand-Out Customer Service, J.D. Power Finds".J.D. Power. May 18, 2022. RetrievedOctober 10, 2022.
  34. ^"Higher Customer Trust with Home Improvement Retailers Means Higher Share of Wallet, J.D. Power Finds".J.D. Power. May 15, 2024. RetrievedJuly 17, 2024.
  35. ^"Menards | Company Overview & News".Forbes. Retrieved2023-01-24.
  36. ^Van de Kamp Nohl, Mary (April 30, 2007)."Big Money".Milwaukee Magazine. RetrievedMarch 21, 2020.
  37. ^"Michigan AG sends cease and desist letter to Menards over price gouging".FOX 2 Detroit. March 17, 2020. RetrievedMarch 21, 2020.
  38. ^Gibbons, Lauren (March 17, 2020)."Michigan Attorney General accuses Menards of coronavirus price gouging, calls price hikes on bleach, face masks 'unconscionable'".MLive.com. RetrievedMarch 21, 2020.
  39. ^"Single parents "frustrated" by new Menards policy not allowing children under 16 inside the store".10tv.com. April 7, 2020. RetrievedSeptember 7, 2022.
  40. ^"Menards Updates at Menards".Menards. RetrievedJune 6, 2020.

External links

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