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| Formerly | Bombay Telephone Limited |
|---|---|
| Company type | Subsidiary ofBharat Sanchar Nigam Limited |
| Industry | Telecommunications |
| Founded | 1 April 1986; 39 years ago (1986-04-01)[1] |
| Founder | Government of India |
| Headquarters | Mahanagar Doorsanchar Sadan, 9, CGO Complex,Lodi Road,, |
Areas served | |
Key people | ROBERT J RAVI,ITS (Chairman & MD BSNL)[4] |
| Products | |
| Revenue |  ₹1,798.41 crore (US$210 million)[5] (FY21) |
| ₹−2,451.79 crore (US$−290 million)[5] (FY21) | |
| ₹−2,451.79 crore (US$−290 million)[5] (FY21) | |
| Total assets | ₹13,350.75 crore (US$1.6 billion)[5] (FY21) |
| Total equity | ₹−16,039.88 crore (US$−1.9 billion)[5] (FY21) |
| Owner | Bharat Sanchar Nigam Limited (100%) |
Number of employees | 3,309 (As of Mar 2024) |
| Divisions | |
| Website | |
Mahanagar Telephone Nigam Limited (abbreviated asMTNL) is an Indian publictelecommunications company. It is a wholly ownedsubsidiary ofBharat Sanchar Nigam Limited.[6] Headquartered in New Delhi, MTNL provides services in the metro cities ofMumbai andDelhi. It had amonopoly in Mumbai and Delhi until 1992, when the telecom sector was opened to other service providers in India.[7][8][9]
The name is derived fromHindi:mahanagar meaning "metropolis" (maha "big",nagar "city") andnigam meaning "corporation". (transl. Metropolitan Telephone Corporation Limited).
Bombay Telephone was founded in 1882. The first telephone exchange in Mumbai began operations on 28 January 1882.[3] Delhi's first telephone system was established in 1911.[10] Mahanagar Telephone Nigam was created by the Government of India in 1986 to oversee the telephone services of Delhi and Mumbai.[3]
MTNL providesfixed line telephones andWLL services. It also provides mobile services onGSM andCDMA platforms. MTNL's various service brands are:
Phone numbers belonging to MTNL start with the prefix2 infixed line telephones andWLL. InGSM, mobile numbers start with the prefixes 901x, 9757, 9868, 9869, 9968, and 9969.
MTNL's efficiency has drastically improved over the years. In the past, a customer had to wait much longer to secure a connection, but now he/she can receive a connection within hours of the subscription request being filed.
MTNL owns spectrum in 900 MHz, 1800 MHz, and 2100 MHz bands across two circle ofcountry.[11]
| Telecom circle coverage | E-GSM 900MHz Band 8 | GSM / FD-LTE 1800MHz Band 3 | UMTS 2100MHz Band 1 |
|---|---|---|---|
| Delhi |  | | |
| Mumbai | |  | |
MTNL started3G services inIndia under the name of "MTNL 3G Jadoo." Services offered includevideo calling,mobile TV andmobile broadband with high-speed data connectivity up to 3.6 Mbit/s from 11 December 2008. MTNL plans to offer 3G services across India by mid-2009. MTNL also provides 3G data cards for usage in devices other than mobile phones. MTNL will be installing 15 lakh 3G lines in the first phase of its 3G roll-out inMumbai andDelhi (which currently have 40 lakh existing mobile lines). MTNL announced in January 2012 that it would upgrade its 3G network to more advanced HSPA+ with download speeds up to 28.8 Mbit/s before the end of 2012.
MTNL rolled out itsBlackBerry solutions on the 2G and 3 G networks by launching India's first 3G-enabled BlackBerry Bold smartphones.
MTNL is the largest ISP in Mumbai and Delhi (in terms of market share), and the third largest ISP in India though it has presence just in two circles. MTNL providesTriBand Internet services throughdialup andDSL. It provides games on demand, video on demand, andIPTV services in India throughTriBand. TriBand is targeted at homes and small businesses.
MTNL began offeringfibre-to-the-home (FTTH)triple play (voice, video, and data) high-speed broadband service in Delhi on 9 November 2011.[12] FTTH, with core network speed up to 1 Gbit/s, was launched in Mumbai on 1 March 2012.[13] MTNL FTTH Broadband offers several services based on triple play services like IPTV, HDTV, 3DTV, video on demand, bandwidth on demand, instant video conferencing, interactive gaming, and several other value-added services.
In 2004, telecom regulator TRAI mandated a minimum speed of 256 kbit/s for all broadband connections. MTNL increased the minimum speed of all its broadband plans to 512 kbit/s from existing 256 kbit/s, effective 26 January 2012, becoming the first ISP in India to opt for a minimum broadband speed from 256 kbit/s to 512 kbit/s, without any mandatory regulation.[14] On 12 November 2013, MTNL announced that it would upgrade the speed of all its existing unlimited broadband plans in Mumbai to a minimum of 1 Mbit/s, at no additional cost.[15]
MTNL also provides other services such asVPN,VOIP, andleased lines throughBSNL andVSNL.
MTNL has set up a wholly owned subsidiary calledMahanagar Telephone Mauritius Limited (MTML) inMauritius, providingmobile and international long-distance services. MTML is the second operator inMauritius. Necessary licenses were obtained in January 2004. MTML has already started itsILD &CDMA based basic services in Mauritius. In Mauritius, 44,312 telephone connections are operational from a total switching capacity of 50,000. Moreover, through joint ventures with local telecommunications providers, MTML planned to offer Internet access through its wireless network by February 2009.
On 23 October 2019, theGovernment of India announced a revival package forBSNL andMTNL, which includes monetising assets, raising funds,TD-LTEspectrum, voluntary retirement scheme for employees. Apart from the package,Ministry of Communications decided to mergeMTNL withBharat Sanchar Nigam Limited. Pending this, MTNL will be a subsidiary of BSNL.[6][16][17]
MTNL-STPI IT Services Ltd. is a 50:50 joint venture between Software Technology Parks of India (STPI) and Mahanagar Telephone Nigam Limited (MTNL).
MTNL has restructured Millennium Telecom Ltd. (MTL) as a joint venture company of MTNL andBSNL with 50% and 50% equity participation, respectively. The company will now be entering into a new business stream of international long-distance operations and will be executing a project of submarine cable system, both east and west of India.
In 2016,Rakesh Nangia, Founder and Managing Partner ofNangia & Co and Chairman ofNangia Andersen India was appointed as has been appointed an Independent Director on the Board of MTNL.[18]
Telephone Advisory Committees also known asTAC is an Indian Government body made up of Members of parliament and nominated members by theMinistry of Communications and Information Technology (India) to address issues concerning telecommunication in India. Looked upon as a privileged panel, the Telephone Advisory Committees (TAC), constituted by theMinistry of Communications and Information Technology (India) of theGovernment of India to serve as a vital feedback mechanism for improvement of services in the Telecommunications sector by theDepartment of Telecommunications.[19][20][21][22][23][24][25]
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