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London Buses

From Wikipedia, the free encyclopedia
Transport for London subsidiary for bus services
This article is about the organisation responsible for most local bus services in London. For a more general article, seeBuses in London.

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London Buses
ParentTransport for London
Founded11 November 1999 (1999-11-11)
HeadquartersLondon
Service areaGreater London
Berkshire
Buckinghamshire
Essex
Hertfordshire
Kent
Surrey
Service typeBus transport network
Routescirca 670
Stops19,607 (2023)[1]
Fleet8,797 (2025)
Daily ridership5.7 million (2019/20)
Fuel typeDiesel,Hybrid,Electric andHydrogen fuel cell
Websitetfl.gov.uk/modes/buses/Edit this at Wikidata

London Buses is the subsidiary ofTransport for London (TfL) that managesmost bus services inLondon,England. It was formed following theGreater London Authority Act 1999 that transferred control ofLondon Regional Transport (LRT) bus services to TfL, controlled by theMayor of London.

Overview

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Go-Ahead LondonVolvo B9TL onroute SL7 atHeathrow Airport in August 2023. It is currently the longest route in London Buses' network.

Transport for London's key areas of direct responsibility through London Buses are the following:

  • planning newbus routes, and revising existing ones
  • specifying service levels
  • monitoring service quality
  • management ofbus stations and bus stops
  • assistance in 'on ground' set up of diversions, bus driver assistance in situations over and above job requirements, for exampleRoad Accidents
  • providing information for passengers in the form of timetables and maps at bus stops and online, and an online route planning service
  • producing leaflet maps, available from Travel Information Centres, libraries etc., and as online downloads.
  • operatingNMCC, London Buses' 24‑hour command-and-control centre based in Southwark

Bus operations

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All bus operations are undertaken undera tendering system in which operators bid for routes in return for a set price per route operated. Until April 2022, contracts were normally for five years, with two-year extensions available if performance criteria were met.[2] From April 2022, contracts will be for seven years with a performance based two year optional extension.[3]

Routes are set up, controlled and tendered out byTransport for London (TfL) and they provide day to day assistance viaCentreComm which coordinates a large scale network of Network Traffic Controllers to help with any traffic issues that may occur.Operators provide staff to drive the buses, provide the buses to operate and also adhere to set TfL guidelines. Operators are then in return paid per mile that each bus runs, the pricing is announced on new tenders.

Publications

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London Buses publishes a variety of bus maps. In 2002, TfL introduced the firstspider maps.[4] Rather than attempting to cover the entire city, these maps are centred on a particular locality or bus station, and convey the route information in the schematic style ofHarry Beck's influentialTube map, capitalising on TfL's iconic style ofinformation design. The arachnoid form of bus routes radiating from a centre earned them the nickname spider maps, although TfL refer to them on their website as route maps. The maps are displayed at most major bus stops, and can be downloaded inPDF format via the Internet from the TfL website.[5]

Legal status

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See also:History of public transport authorities in London

The legal identity of London Buses is London Bus Services Limited (LBSL),[6] a wholly owned subsidiary ofTransport for London.East Thames Buses was the trading name of another wholly owned subsidiary of TfL called, rather confusingly, London Buses Limited (LBL).[7]

LBL was formed on 1 April 1985 as part of theprivatisation of London bus services, and acted as an arm's-length subsidiary of TfL's precursor organisation,London Regional Transport (LRT), holding twelve bus operating units (from late 1988) and other assets. The operating units were sold off in 1994/95, and their purchasers make up the majority of companies awarded bus operating tenders from the current London Buses (LBSL).

After 1994/95, the LBL company lay dormant, passing from LRT to TfL. It was resurrected whenEast Thames Buses was formed, separated by aChinese wall from LBSL, and acted as a London bus operator by proxy.

Scope

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The local bus network in London is one of the largest and most comprehensive in the world. As of March 2024[update], 8,797 buses operate on over 670 differentroutes.[8] In 2019/20, 2.09 billion passenger journeys were made.[9]

Fares and concessions

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Buses in the London Buses network acceptTravelcards,Oyster card products (including bus passes andOyster pay as you go) andcontactlessdebit andcredit cards. Cash fares have not been available since 6 July 2014, but Day Bus passes (issued either as a single use Oyster card, or on paper from station ticket machines) were re-introduced on 2 January 2015.[10] Single journey fares used to be charged in relation to length of journey (fare stages), but are now charged as single flat fares for any length of journey. From 2000, the flat fare was higher for journeys in Zone 1 than in outer zones, although from 2004 this difference was eliminated, the change coinciding with the introduction of Oyster card flat fares. As of 2025[update], the single fare is £1.75. In 2016, the hopper fare was introduced. This allows passengers to use any busses within 1 hour of touching in for no additional charge.

With Oyster pay as you go, users are charged a set amount for single journeys, although there is a "daily cap", which limits the maximum amount of money that will be deducted from the balance, regardless of how many buses are taken that day (from 04.30 to 04.29 the next day). Alternatively, weekly and monthly passes may also be purchased and loaded onto an Oyster card.

Passengers using contactless payment cards are charged the same fares as on Oyster pay as you go. Unlike Oyster cards, contactless cards also have a 7-day fare cap though it currently only operates on a Monday-Sunday basis.[11]

Under 11s can travel free on London buses and trams at any time unaccompanied by an adult; they do not need an Oyster card or a ticket.[12] Children aged 11 to 15 travel free on buses with an 11–15 Oyster photocard; without an Oyster card or Travelcard, they have to pay the full adult fare. Visitors can have a special discount added to an ordinary Oyster card at TfL's Travel Information Centres. There are also concessions for London residents aged 16 to 18.[13]

TheFreedom Pass scheme allows Greater London residents over state pension age, and those with a disability, to travel free at any time on buses and TfL's rail services. People who have concessionary bus passes issued by English local authorities travel free on TfL bus services at any time.

Operators

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Current

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Bus services in London are operated by

Historic

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Each company has its own operating code, andevery bus garage in London has its own garage code.

Vehicles

[edit]
Main article:List of bus types used in London
London CentralBYD BD11 onroute 188 atLondon Waterloo station in September 2025.

As of March 2025[update], theLondon Buses fleet total of 8,797 buses includes 3,776hybrid buses, 1,951battery electric buses, and 20hydrogen fuel cell buses.[8] Thezero emission fleet is the second largest in Europe, behindMoscow.[14] All buses have beenaccessible and low floor since 2006,[15] one of the first major cities in the world to achieve this.[16]

The various bus operators providing services under contract to London Buses operate a wide variety of vehicles, about the only immediately obvious common feature being their use of a largely red livery, mandatory since 1997,[17] as well as white-painted roofs featuringaerial roof markings to help cool down the bus during the summer, first introduced during 2006.[18][19] For each bus route, London Buses sets a specification for buses to be used, with the choice of particular vehicle that meets the specification left up to the operator.[20] Particular examples of London Buses specification include the use of separate exit doors (increasingly unusual on buses in the United Kingdom outside London) and, on double-deckers, the use of a straight staircase.[21] Additionally, London Buses has previously specified that vehicles operating in London use traditional printed roller destination blinds, whereas in most other parts of the country, electronic dot matrix or LED displays are the norm on new buses.[21]

Air conditioning is provided for the driver cab, and air cooling is provided on some buses.[22] New electric single-decker buses use air conditioning with humidity extraction.[23]

iBus

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Main article:iBus (London)
Newer iBus screen which shows upcoming stops onroute 68.

All of London's buses use the iBus system, anAutomatic Vehicle Location system that provides passengers with audio visual announcements and is able to trigger priority at traffic junctions. The system was on trial in 2006, and was extended to all bus routes by 2009.[24]

References

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  1. ^"Things we learned from a list of every bus stop in London".CityMonitor. 5 March 2023. Retrieved6 June 2025.
  2. ^"London Buses tendering system". Transport for London. 28 December 2010. Retrieved28 December 2010.
  3. ^Route 322 reverts to Abellio…againBuses issue 797 August 2021 page 24
  4. ^Mayor of London."Transport Strategy – Buses". Archived fromthe original on 5 October 2007. Retrieved13 November 2007.
  5. ^Transport for London."Bus route maps". Retrieved13 November 2007.
  6. ^Companies House extract company no 3914787 London Bus Services Limited
  7. ^Companies House extract company no 1900906 London Buses Limited
  8. ^ab"Bus fleet audit—31 March 2025"(PDF). Transport for London. 31 March 2025. Retrieved24 July 2025.
  9. ^Annual bus statistics 2019/20Department for Transport
  10. ^MD1418 January 2015 Fare Changes Greater London Authority 18 November 2014
  11. ^Leaflet 'Contactless travel' published by TfL.
  12. ^"Travelling with children".
  13. ^"Children and students". Transport for London. 19 January 2010. Retrieved2 February 2010.
  14. ^"Transport for London has more than 2,000 zero-emission buses".BBC News. 6 June 2025. Retrieved6 June 2025.
  15. ^"Start of Low floor buses - a Freedom of Information request to Transport for London".WhatDoTheyKnow. 2 December 2013. Retrieved7 August 2021.
  16. ^"Transport for London wins Independent Living Award".Transport for London. 14 December 2007.Archived from the original on 10 August 2021. Retrieved10 August 2021.We have the biggest wheelchair accessible bus network in the world
  17. ^Butcher, Louise (18 June 2010)."Buses: deregulation in the 1980s"(PDF).House of Commons Library.Archived(PDF) from the original on 9 June 2015. Retrieved10 August 2021.
  18. ^"Keeping cool upstairs".Bus & Coach Professional. 8 June 2006. Archived fromthe original on 12 December 2007. Retrieved13 February 2024.
  19. ^"Bus graphics standard Issue 2"(PDF).Transport for London. March 2019.Archived(PDF) from the original on 18 February 2020. Retrieved10 August 2021.
  20. ^"London's Bus Contracting and Tendering Process"(PDF).Transport for London. August 2015.Archived(PDF) from the original on 23 January 2016. Retrieved10 August 2021.
  21. ^ab"LONDON BUS SERVICES LIMITED Specification for new buses"(PDF).whatdotheyknow.com. London Buses. May 2019.Archived(PDF) from the original on 10 August 2021. Retrieved10 August 2021.
  22. ^https://tfl.gov.uk/corporate/transparency/freedom-of-information/foi-request-detail?referenceId=FOI-1064-2223
  23. ^https://tfl.gov.uk/corporate/transparency/freedom-of-information/foi-request-detail?referenceId=FOI-1182-2425
  24. ^"All London's buses now fitted with iBus".Transport for London. 23 April 2009. Retrieved18 April 2015.

External links

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