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Lalamove

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Asia-based delivery company

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Lalamove
Delivery vehicle units and driver in Hong Kong
Company typePrivate
Industry
FoundedDecember 2013
FounderChow Shing-Yuk
Headquarters
Number of locations
400 cities across 14 markets
Websitelalamove.comEdit this at Wikidata

Lalamove (known asHuolala in Mainland China; Chinese: 货拉拉) is a technology-based logistics and delivery company operating in Asia, Latin America, and the EMEA region[1]. Headquartered in Hong Kong, the company connects customers with delivery drivers via a mobile app and web platform.

Founded in 2013 asEasyVan, the company rebranded to Lalamove in 2014. As of 2025, it operates in over 400 cities across 14 markets, including China, Southeast Asia, Brazil, Mexico, and Turkey. Its parent company,Lalatech Holdings, is the largest intra-city logistics platform in the world by gross transaction value (GTV).

History

[edit]

The company was founded in Hong Kong in December 2013 by Chow Shing-Yuk (Shing Chow), a Stanford graduate and former professional poker player. Chow sought to digitize the fragmented van-hailing market, which traditionally relied on call centers. The company launched asEasyVan and focused on matching users with van drivers for moving and logistics.

In 2014, the company rebranded toLalamove[2] to facilitate expansion into international markets. It entered Singapore in 2014, followed by Bangkok and Taipei in 2015. In Mainland China, the company adopted the brand nameHuolala (Chinese: 货拉拉; lit. 'Goods La La').

Lalamove expanded rapidly across Southeast Asia, entering the Philippines (Manila) and Vietnam (Ho Chi Minh City) in 2017[3].

In 2018, the company launched in India, though its operations there were later halted.

In 2019, Lalamove expanded outside Asia for the first time, launching in Latin America with operations in São Paulo, Rio de Janeiro, and Mexico City. That same year, the company raised US$300 million in a Series D funding round, achieving "unicorn" status with a valuation exceeding US$1 billion[4].

In March 2020, Lalamove made its first strategic investment by participating in a pre-series B funding round for logistics company Inteluck.[5] On 24 November 2020, the Government of India banned 45 Chinese apps, including Lalamove, from operating in India, citing security concerns.[6]

During the COVID-19 pandemic in 2020, Lalamove launched the "Deliver Care" CSR initiative to provide free delivery services to NGOs and medical frontline workers[7]. The CSR initiative helped deliver over 200,000 essential items including face masks, hand sanitiser, personal protection equipment and hot meals to frontline medical works and underprivileged families. In total, more than 86,000 beneficiaries were reached.[8] Lalamove also partnered withQuezon City local government in the Philippines to launch the LalaJeep, a new delivery type on the Lalamove app, to helpjeepney drivers who were displaced from work due to the community quarantine.[9]

In 2021, Lalamove raised US$1.5 billion in Series F funding led by Sequoia Capital China and Hillhouse Capital, valuing the company at approximately US$10 billion.

In January 2022, reports emerged that Lalamove, along with cargo delivery subsidiaries ofDiDi and58.com, had been summoned by local transportation regulators in Shanghai, after a rising number of cases of drivers providing illegal freight services were noted to originate from the platforms. Lalamove was ordered to rectify these practices that the authorities described as “damage that stems from disorderly expansion". In the same month, Lalamove had already been one of eight companies to be summoned by China'sMinistry of Transportation and warned about unclear pricing schemes, rising membership fees, unfair competition, and illegal transportation.[10]

In 2022, Lalamove launched their operation in Dhaka, Bangladesh.[11][12]

In 2024 and 2025, Lalamove expanded into the EMEA region (Europe, Middle East, and Africa), launching operations in Istanbul, Turkey, and Dubai, UAE.

Corporate affairs

[edit]

Leadership

[edit]
  • Chow Shing-Yuk: Founder and Chief Executive Officer (CEO).
  • Paul Loo: Chief Operating Officer (COO).
  • Gary Hui: Director of Driver Operations.

Subsidiaries and Brands

[edit]
  • Huolala: The brand used exclusively in Mainland China.
  • Lalamove: The brand used in Hong Kong, Southeast Asia, Latin America, and EMEA.
  • Lalatech: The holding company for all global operations.

Services

[edit]

Lalamove describes its core business as "on-demand intra-city logistics." The platform offers various service types depending on the market:

  • Freight & Delivery: The core service matching users with drivers of motorcycles, cars, vans, and trucks (ranging from 1-ton to large lorries) for point-to-point delivery.
  • Moving Services: Specialized services for home and office relocation, often including driver assistance with loading.
  • Inter-city Freight: Connecting businesses for long-haul logistics between cities.
  • Lalamove Ride: A ride-hailing service launched in select markets (e.g., Philippines, Malaysia, Indonesia, Vietnam) to compete with Grab and Gojek, often marketing lower commission rates for drivers.
  • Enterprise Solutions: API integration for e-commerce businesses to automate deliveries.
  • Vehicle Rental & Sales: In China, the company operates a business line selling and leasing vehicles to drivers, focusing heavily on New Energy Vehicles (NEVs).

Technology

[edit]

The Lalamove app utilizes a proprietary matching algorithm to pair orders with nearby drivers. Features include:

  • Multi-stop Deliveries: Allowing users to add up to 20 stops in a single route.
  • Real-time Tracking: GPS tracking of the delivery vehicle.
  • Instant Driver Matching: Claiming an average match time of under 30 seconds in mature markets.

Following safety incidents in 2021, the app was updated with enhanced safety features, including an in-ride audio recording function, "Safety Center" with one-touch emergency assistance, and deviation alerts if a driver strays from the navigation route.

See also

[edit]

References

[edit]
  1. ^Shu, Catherine (9 September 2015)."On-Demand Logistics Startup Lalamove Lands $10M To Fuel Its China Expansion".TechCrunch. Retrieved16 February 2019.
  2. ^Horwitz, Josh (27 November 2014)."Hong Kon's Easyvan rebrands as Lalamove just in time for launch in Bangkok".www.techinasia.com.Tech in Asia.
  3. ^Leung, Hannah (10 October 2017)."Lalamove Scores $100M Investment From China: Is This Hong Kong's Next Unicorn?".Forbes. Retrieved16 February 2019.
  4. ^Ellis, Jack (21 February 2019)."Lalamove hauls in $300m from Sequoia China and Hillhouse, plans vehicle leasing biz".www.techinasia.com.Tech in Asia. Retrieved22 May 2020.
  5. ^Yu, Doris (31 March 2020)."Lalamove backs logistics startup Inteluck in $5m round led by MindWorks".www.techinasia.com.Tech in Asia. Retrieved15 April 2020.
  6. ^"Chinese Lala cannot move in India- Business News".www.businesstoday.in. 26 November 2020. Retrieved17 December 2020.
  7. ^"Lalamove reveals details of Asia-wide COVID-19 relief CSR programme".www.marketing-interactive.com. June 2020. Retrieved1 June 2020.
  8. ^"Brand-side reactions to the coronavirus crisis in Asia | Marketing".
  9. ^"Lalamove and QC local government launch LalaJeep".Business Mirror. 26 June 2020.
  10. ^"Chinese cargo delivery platforms are in the hot seat after failing to review driver credentials".KrASIA. 25 January 2022. Retrieved26 January 2022.
  11. ^"Lalamove launches in Bangladesh".The Daily Star.
  12. ^"Delivery platform Lalamove launches in Bangladesh".Dhaka Tribune.
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