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Know your customer

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Know your customer orknow your client (KYC)[1][2] guidelines and regulations in financial services require professionals to verify the identity, suitability, and risks involved with maintaining abusiness relationship with a customer. These procedures fit within the broader scope ofanti-money laundering (AML) andcounter terrorism financing (CTF) regulations.

KYC requirements have evolved from simple identity verification into comprehensive risk management frameworks designed to prevent illicit financial activity. These procedures enable institutions to further understand their clients financial behaviour, identity, transactions, and aids in assessing exposure tomoney laundering and/or fraud. In addition to verifying personal or corporate identities, modern KYC standards often include customer and enhanceddue-diligence for higher risk clients, ensuring compliance with global regulations.

KYC processes are also employed by companies of all sizes for the purpose of ensuring their proposed customers, agents, consultants, or distributors are anti-bribery compliant and are actually who they claim to be. Banks, insurers, export creditors, and other financial institutions are increasingly required to make sure that customers provide detaileddue-diligence information. Initially, these regulations were imposed only on the financial institutions, but now the non-financial industry, fintech, virtual assets dealers, and even non-profit organizations are included in regulations in many countries.

Requirements

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The examples and perspective in this sectiondeal primarily with the United States and do not represent aworldwide view of the subject. You mayimprove this section, discuss the issue on thetalk page, or create a new section, as appropriate.(November 2025) (Learn how and when to remove this message)

In the United States, theFinancial Industry Regulatory Authority (FINRA) Rule 2090 states that financial institutions must use reasonable diligence to identify and retain the identity of every customer and every person acting on behalf of those customers.[3] In enforcing this rule, these organizations are expected to collect all information essential to knowing their customers. Information deemed necessary for enforcing know your customer requirements include thecustomer identification program (CIP),customer due diligence (CDD), andenhanced due diligence (EDD).[4]

Customer Identification Program

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Section 326 of theUSA Patriot Act requires banks and other financial institutions to have aCustomer Identification Program (CIP). This act requires financial institutions to at minimum, verify the identity of anyone looking to open an account, maintain records of this information, and verify if this person is on the list of known or suspected terrorists that financial institutions are provided by the U.S government. Financial institutions must collect four pieces of identifying information about its customers including:

  • Name
  • Date of birth
  • Address
  • Identification number

Customer due diligence

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TheBank Secrecy Act, the common name for theCurrency and Foreign Transaction Reporting Act of 1970 and its amendments and other statutes, established thecustomer due diligence (CDD) rule as part of an effort to improve financial transparency and deter money laundering. The CDD rule enhances CDD requirements for "U.S. banks, mutual funds, brokers or dealers in securities, futures commission merchants, and introducing brokers in commodities.[5]" The CDD rule requires that financial institutions identify and verify the identity of customers associated with open accounts. The CDD rule has four core requirements:[5]

  1. Identify and verify the identity of customers
  2. Identify and verify the identity of the beneficial owners of companies opening accounts
  3. understand the nature and purpose of customer relationships to develop customer risk profiles
  4. conduct ongoing monitoring to identify and report suspicious transactions, and on a risk basis, to maintain and update customer information

Beneficial owner information is required for any individual who owns 25 percent or more of a legal entity and an individual who controls the legal entity.[5]

Enhanced due diligence

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Enhanced due diligence[6] is required when initial identity checks have been completed and high-risk factors have been identified for an individual or a business. These measures may be needed based upon factors such as the jurisdiction the customer is based in, the products they are using, or the nature of the customer. When these requirements have been met "enhanced" or additional due diligence above and beyond CDD is conducted which identifies the following information:[6]

  • Source of wealth and funds check
  • Additional identity research
  • Risk identification and assessment
  • Nature of the client
  • Details of company background and activities
  • Director and shareholder information

Know your customer's customer

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Know your customer's customer (KYCC) is a process that identifies a customer's customer activities and nature. This includes the identification of the customer's customers and assessing the risk levels associated with their activities.[7]

KYCC is a derivative of the standard KYC process that arose because of the growing risk of fraud obscured by second-tier business relationships (e.g. a customer's supplier).[7]

KYCC is not just an issue of legal compliance, you need to know the beneficiaries of your client in order to protect your business from various risks, which can include the infiltration of illegal funds into your organization. By extending the steps of know your customer to all of your client's various connections, proper due diligence can be exercised.[citation needed]

Know your business

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Know your business (KYB) is an extension of KYC laws implemented to reduce money laundering. KYB is a set of practices to verify a business. It includes verification of registration credentials, location, the UBOs (ultimate beneficial owners) of that business, etc. Also, the business is screened against blacklists and grey lists to check if it was involved in any sort of criminal activity such asmoney laundering,terrorist financing,corruption, etc. KYB is significant in identifying fake business entities andshell companies. It is crucial for efficient KYC andAML compliance.

According to the European Union's 5th AML directive,[8] KYB is required for the following AML-regulated entities:

Know your business (KYB) protocols typically include verifying business activities to determine whether they align with a company's risk tolerance. High-risk sectors may includegambling facilities,money services businesses, andadult entertainment industries, among others. KYB service providers such asLexisNexis andEnigma Technologies offer data and ongoing monitoring solutions that enable verification during both initial onboarding and throughout the entire business relationship lifecycle.

Electronic know your customer

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Electronic know your customer (eKYC) involves the use of internet or digital means of identity verification.[9] This may involve checking information provided is valid by using systems to validate ID and proof of address documents or by checking information against government databases such as the official passport database of a country.[10]

In response to the digitalization of financial services, especially by neobanks and fintech platforms, the adoption of eKYC procedures has accelerated globally. eKYC systems often combine ID document verification, biometric authentication (e.g., facial recognition and liveness checks), and real-time risk monitoring to authenticate users. Some countries have implemented national guidelines or regulations around eKYC. For example, the Qatar Central Bank introduced a formal eKYC framework in 2023 aligned with its national fintech strategy, allowing digital onboarding of non-resident users with regulatory approval.[11]

eKYC is also being explored in conjunction with digital identity wallets and verifiable credentials as part of broader digital identity initiatives in jurisdictions like the European Union under the eIDAS framework.[12]

Laws by country

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Different countries implement Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations through their respective financial intelligence units or regulatory authorities, aligning with international standards set by the Financial Action Task Force (FATF)

  • Australia: TheAustralian Transaction Reports and Analysis Centre (AUSTRAC), established in 1989, monitors financial transactions in Australia,[13][14] and sets client identification requirements under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006
  • Canada: TheFinancial Transactions and Reports Analysis Centre of Canada (FINTRAC), established in 2000, is Canada's financial intelligence unit. It updated its regulations in June 2016 regarding acceptable methods to determine the identity of individual clients to ensure compliance with AML and KYC regulations. A pending lawsuit is active in Canada challenging the constitutionality of the new legislation.[15]
  • European Union: The EU 4th AML directive came into effect in June 2016. Strengthening due-diligence, this legislation requires the beneficial owner of companies be held in a central register.[16]
  • India: TheReserve Bank of India (RBI) first issued Know Your Customer (KYC) guidelines[17] for banks in 2002, establishing standardized procedures for customer identification and verification.
  • Italy: TheBanca d'Italia exercises regulation power for the financial industry, in 2007 set KYC requirements for financial institutions that operate on Italian territory.[18]
  • Japan: Enacted the Act on Identification of Customers by Financial Institutions 2003[19], requiring financial institutions to verify customer identity and maintain transaction records as part of the countries anti-money laundering framework.
  • Mexico: The "Federal Law for Prevention and Identification of Operations with Resources from Illicit Origin", promulgated in 2012 with president Felipe Calderon's administration and came into force in 2013 with the president Enrique Peña Nieto administration.[20]
  • Namibia: Financial Intelligence Act, 2012 (Act No. 13 of 2012) published as Government Notice 299 in Gazette 5096 of 14 December 2012.[21] It establishes customer identification, record keeping, and reporting obligations for financial institutions as part of the country's anti-money laundering and counter-terrorism financing regime.
  • New Zealand: Updated KYC laws were enacted in late 2009 and entered into force in 2010. KYC is mandatory for all registered banks and financial institutions (the latter has an extremely wide meaning).[22]
  • South Korea: Act on Reporting and Use of Certain Financial Transaction Information establishes customer due-diligence, record keeping, and reporting requirements for financial institutions as part of South Korea's anti-money laundering framework.[23]
  • United Arab Emirates:The key guidelines overseeing KYC in the UAE are the Government Pronouncement Regulation No. (20) of 2018 OnAnti Money Laundering and Battling the Supporting of Psychological warfare and Funding of Unlawful Bureau Choice No. (10) of 2019 Concerning the Carrying out Guideline of Pronouncement Regulation No.[citation needed]
  • United Kingdom: The Money Laundering Regulations 2017[24] are the underlying rules that govern KYC in the UK. Many UK businesses use the guidance provided by theEuropean Joint Money Laundering Steering Group along with the Financial Conduct Authority's 'Financial Crime: A guide for firms' as an aid to compliance.[25]

See also

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References

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  1. ^"Know your client CIPR".cipr.co.uk. Retrieved2025-11-23.
  2. ^"Customer identification: Know your customer (KYC)".Government of Australia. 31 March 2025. Retrieved31 March 2025.
  3. ^"2090. Know Your Customer | FINRA.org".www.finra.org.Archived from the original on 2024-09-03. Retrieved2024-02-03.
  4. ^"Know Your Client (KYC): What It Means, Compliance Requirements".Investopedia.Archived from the original on 2024-02-05. Retrieved2024-02-03.
  5. ^abc"Information on Complying with the Customer Due Diligence (CDD) Final Rule".fincin.gov. February 3, 2024.Archived from the original on February 3, 2024. RetrievedFebruary 3, 2024.
  6. ^ab"What is Enhanced Due Diligence (EDD)?".Dow Jones Professional.Archived from the original on 2024-02-03. Retrieved2024-02-03.
  7. ^abPYMNTS (2018-01-03)."Businesses Can't Just KYC, They Must Also KYCC".PYMNTS.com.Archived from the original on 2019-04-24. Retrieved2019-04-24.
  8. ^"Directive (EU) 2015/849 of the European Parliament and of the Council of 20 May 2015 on the prevention of the use of the financial system for the purposes of money laundering or terrorist financing, amending Regulation (EU) No 648/2012 of the European Parliament and of the Council, and repealing Directive 2005/60/EC of the European Parliament and of the Council and Commission Directive 2006/70/EC (Text with EEA relevance)".data.europa.eu. Jun 5, 2015.Archived from the original on July 23, 2015. RetrievedOct 21, 2022.
  9. ^HIRAOKA, DAIKI; HOTTA, AKAFUMI."Japan's Toppan beefs up ID security with Taiwan developer purchase".asia.nikkei.com.Archived from the original on 31 December 2020. Retrieved31 December 2020.
  10. ^"Stolen and Lost Travel Documents database".www.interpol.int.Archived from the original on 2023-09-26. Retrieved2023-09-15.
  11. ^PricewaterhouseCoopers."Qatar - E-KYC Regulation, Regulating the Deployment of E-KYC by QCB-Licensed Entities".PwC. Retrieved2025-06-23.
  12. ^"eIDAS Regulation | Shaping Europe's digital future".digital-strategy.ec.europa.eu. Retrieved2025-06-23.
  13. ^"Search results".www.legislation.gov.au. Retrieved2025-11-06.{{cite web}}: CS1 maint: url-status (link)
  14. ^"Anti-Money Laundering and Counter-Terrorism Financing Rules Instrument 2007 (No. 1)".www.legislation.gov.au. 7 December 2016.Archived from the original on 3 September 2024. Retrieved7 March 2017.
  15. ^"Canadian citizens' challenge to FATCA enforcement will be further appealed | STEP".www.step.org.Archived from the original on 2021-09-30. Retrieved2021-09-30.
  16. ^"Preventing abuse of the financial system for money laundering and terrorism purposes (until 2027) | EUR-Lex".eur-lex.europa.eu. 2020-01-01. Retrieved2025-11-02.
  17. ^"'Know Your Customer (KYC) Guidelines - Anti-Money Laundering Standards". Archived fromthe original on 2012-08-01.
  18. ^d'Italia, Banca."Banca d'Italia - Provvedimento recante disposizioni attuative in materia di adeguata verifica della clientela".www.bancaditalia.it.Archived from the original on 2016-11-18. Retrieved2016-09-12.
  19. ^"金融機関等による顧客等の本人確認等に関する法律".www.shugiin.go.jp.Archived from the original on 2021-09-30. Retrieved2021-09-30.
  20. ^"LEY FEDERAL PARA LA PREVENCIÓN E IDENTIFICACIÓN DE OPERACIONES CON RECURSOS DE PROCEDENCIA ILÍCITA"(PDF).www.diputados.gob.mx (in Spanish). Retrieved2025-11-06.{{cite web}}: CS1 maint: url-status (link)
  21. ^"Financial Intelligence Act 2012". Retrieved2025-11-06.{{cite web}}: CS1 maint: url-status (link)
  22. ^"Anti-Money Laundering and Countering Financing of Terrorism Act 2009 No 35 (as at 11 May 2021), Public Act Contents – New Zealand Legislation".legislation.govt.nz.Archived from the original on 30 September 2021. Retrieved30 September 2021.
  23. ^http://moleg.go.kr/english/korLawEng?pstSeq=57338&pageIndex=12[permanent dead link]
  24. ^"Money Laundering Regulations 2017".www.gov.uk. 15 March 2017.Archived from the original on 3 December 2022. RetrievedOct 21, 2022.
  25. ^Gill, M. (2004-07-01)."Preventing Money Laundering or Obstructing Business?: Financial Companies' Perspectives on 'Know Your Customer' Procedures".British Journal of Criminology.44 (4):582–594.doi:10.1093/bjc/azh019.ISSN 0007-0955.Archived from the original on 2024-09-03. Retrieved2021-09-19.
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